Problems With The Print Quality; Print Is Too Pale; Smudged Print; Prints Undefined Characters - Dascom Tally T2380 User Manual

User guide

Problems with the print quality

Problem

Print is too pale

Smudged print

Prints undefined characters

The first line is not completely
printed out at the top
Dots within characters are
missing
Corrective action
1 The ribbon is used up or the ribbon cassette is not correctly fit-
ted. Refer to the section
(page 17).
2 The printhead to platen gap is not correctly set, refer to the sec-
tion Setting the print head
3 For printers with the AGA = ON: Enter a correction value <0.
See the section Setting the print head
1 The ribbon is damaged (e.g. frayed). Change the ribbon as de-
scribed in the section
2 The printhead gap is too small, increase the gap. See the sec-
tion Setting the print head
3 For printers with the AGA = ON: Enter a correction value >0
(correction value 0 to +10). See the section
head gap, (page 45).
1 Check that the interface plug is correctly connected to the com-
puter and to the printer.
2 Check that the proper emulation and the correct character set
(country, CG table or character set) is selected in the Setup
menu.
3 Check the length of the interface cable, see section
specifications, (page 135).
4 Set CX-bid in the advanced menu to Off, see section
Bidirectional parallel interface
5 Check that the printer is properly adapted to the computer (con-
figured). Refer to section
the parameter set in the Setup menu under
faces (I/O), (page 67)and if necessary correct it.
Check the function FormAdj. Refer to the section
position (FormAdj), (page 83).
1 Check whether the ribbon is damaged, if necessary replace it;
see the section Changing the ribbon
2 Set the correct printhead gap.
3 Check whether the platen is damaged.
4 Check whether the printhead is damaged.
Only use genuine ribbon cassettes. In case of points 3
STOP
or 4, please contact your dealer.
Changing the ribbon
gap, (page 45).
gap, (page 45).
Changing the ribbon cassette, (page 17)
gap, (page 45).
(CX-bid), (page 107).
The control panel, (page 31). Check
cassette, (page 17).
Troubleshooting
cassette,
Setting the print
Interface
Settings for inter-
First printing
121