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Dascom DC-8600 User Manual

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DC-8600 Card Printer

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  • Page 1 User Manual DC-8600 Card Printer...
  • Page 2 Dascom DC-8600 User Guide V1.0...
  • Page 3 Dascom DC-8600 User Guide V1.0            ...
  • Page 4 Dascom DC-8600 User Guide V1.0           ...
  • Page 5 Dascom DC-8600 User Guide V1.0           ...
  • Page 6 Dascom DC-8600 User Guide V1.0           ...
  • Page 7 Dascom DC-8600 User Guide V1.0 Правила по технике безопасности Прочитайте пожалуйста инструкцию по технике безопасности перед включением в работу принтера  Не выполняйте технические работы и ремонт техники самостоятельно но сообщайте о неисправностях квалифицированным сервисным техникам  Данная инструкция должна быть всегда доступна каждому пользователю...
  • Page 8 Dascom DC-8600 User Guide V1.0            VIII...
  • Page 9 Dascom DC-8600 User Guide V1.0 ş  ş ş  ş ş   ğ  ş ğ ğ ğ ş  ğ ş ş ğ   ş  ğ  ş ş ğ  ş ş ş ş...
  • Page 10 Dascom DC-8600 User Guide V1.0 TRADEMARK ACKNOWLEDGEMENTS “IBM” is a trademark of International Business Machines Corporation. “EPSON” is a trademark of Epson America Incorporated. “DEC” is a trademark of Digital Equipment Corporation. “Centronics” is a trademark of Centronics Data Computer Corporation.
  • Page 11 Dascom DC-8600 User Guide V1.0 About This Manual This manual provides information to operators of DC-8600 to describe basic operation to enable safe and correct use of the printer. Symbol Description The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

  • Page 12: Table Of Contents

    Dascom DC-8600 User Guide V1.0 TABLE OF CONTENTS CHAPTER 1. INTRODUCTION ........................1 1.1 Unpacking ............................. 1 1.2 Operating the Printer Safely ......................4 1.3 Printer Components ........................7 1.3.1 The front side of the printer ....................7 1.3.2 The profile of printer ......................9 1.3.3 The rear side of the printer ....................
  • Page 13 5.3.2 Clear Jammed Card ....................... 69 5.3.3 Change the Print Head ......................71 5.4 Technical support .......................... 72 5.4.1 DASCOM partner network ....................72 5.4.2 More information ......................... 72 CHAPTER 6. SPECIFICATION ........................73 Appendix I: FCC STATEMENT ........................75...

  • Page 14: Chapter 1. Introduction

    User Guide V1.0 CHAPTER 1. INTRODUCTION Thank you for choosing Dascom® DC-8600 card printer. You can print high-quality cards of different colors and styles with this printer. The printer should use the consumables and accessories provided by Dascom. For more details, please visit our websiteWWW.DASCOM.COM.
  • Page 15 Dascom DC-8600 User Guide V1.0 Package Contents: 1 unit Printer 1 unit Card cassette 1 piece Reject bin Output tray 1 piece 1 piece Power cord Standard 1 piece USB cable 1 piece Cleaning Card 1 piece Graphic Installation Guide...
  • Page 16 Dascom DC-8600 User Guide V1.0  Remove the packaging Remove protective material as shown below before the printer power on. ① Pinch the box locker, loosen and remove it (2 in front, 2 in the back, 4 in total) ② Hold the handles on both sides of the box and then pull up the box.

  • Page 17: Operating The Printer Safely

    Dascom DC-8600 User Guide V1.0 1.2 Operating the Printer Safely The following precautions must be observed to assure safe operation of your printer. Do not do anything that is not described in this manual. Doing so could cause an unexpected failure.
  • Page 18 Dascom DC-8600 User Guide V1.0 Use a dedicated power cable and do not use an extension cord with multiple Power supply outlets. Be sure to remove any dust from the plug and electrical outlet. Humidity produces a micro-current on the surface causing overheating.
  • Page 19 Dascom DC-8600 User Guide V1.0 WARNING The lower part of the Top Access Cover, the printer internal heat roller section, and the thermal head section become very hot. Ensure you do not touch these three locations. The cooling fan is always running for cooling inside the printer. This is not a •...

  • Page 20: Printer Components

    Dascom DC-8600 User Guide V1.0 1.3 Printer Components 1.3.1 The front side of the printer Printer components and their functions are shown as below: Component Name Function Top cover Open when loading cards or cleaning the feeding roller. Front cover Open when changing print ribbons and retransfer film, and when cleaning the Cleaning Roller.
  • Page 21 Dascom DC-8600 User Guide V1.0 Cleaning module Remove when replacing the Cleaning shaft sleeve. Cards are ejected through this slot. Ejection slot Manual feeding Manually feed cards one at a time, or single-feed. slot...

  • Page 22: The Profile Of Printer

    Dascom DC-8600 User Guide V1.0 1.3.2 The profile of printer Component Name Function Output slot Ejects correctly printed cards. Output tray Catches / collects correctly printed cards Reject bin Cards with errors are placed here Front cover switch Front Cover opening switch. Press to open the Front Cover.

  • Page 23: The Rear Side Of The Printer

    Dascom DC-8600 User Guide V1.0 1.3.3 The rear side of the printer Component Name Function Up to 250 0.76mm / 30-mil cards can be loaded at a time. You can adjust the gate gap to match card thickness. Card cassette Factory default is set so the gap corresponds to feeding of cards of 0.76 mm / 30-mil cards.

  • Page 24: Control Panel

    Dascom DC-8600 User Guide V1.0 1.3.4 Control Panel Button There are two buttons. Logo Name Function Left key Enter current setup Reset the printer when an error is Right Key reported, or perform other specific functions Status LED and buzzer There are two LED lights: blue means ready, red means error;...

  • Page 25: Attaching Power

    Dascom DC-8600 User Guide V1.0 1.4 Attaching Power Make sure the printer and the computer are powered off. Connect the power cord to the printer. Connect the power cord to the power socket. Ensure the power cord is securely connected. Turn on the printer power button.

  • Page 26: Connecting To Computer

    Dascom DC-8600 User Guide V1.0 1.5 Connecting to Computer The standard config ports of this printer are USB port and Ethernet port. All the ports are behind of the printer, please choose the proper port. Ensure your printer is switch off.

  • Page 27: Installing Windows Driver

    Dascom DC-8600 User Guide V1.0 1.6 Installing Windows Driver The driver is the connection and transformation platform between the card printer and the computer operating system to achieve the interactive processing of the information. User can set up relevant settings, get print status and etc. via driver. We load the driver on the attached CD.
  • Page 28 Dascom DC-8600 User Guide V1.0 (2) Select the driver selection and port selection, click “Next”. (3) Set up the printer name, click “Start”.
  • Page 29 Dascom DC-8600 User Guide V1.0 (4) Wait for the installation to finish. （5） Click the Finish button once the installation ends.

  • Page 30: Installing Windows Driver Via Ethernet

    Dascom DC-8600 User Guide V1.0 1.6.2 Installing Windows Driver via Ethernet Connect the Ethernet cord to the computer, put the CD-ROM into the computer, then choose print diver program manual. The program will guide you to finish the whole installation.
  • Page 31 Dascom DC-8600 User Guide V1.0 (2) Click Search to locate the printer on your network. (3) Choose you printer, click “Modify printer”.
  • Page 32 Dascom DC-8600 User Guide V1.0 (4) You can modify the Printer name, IP address acquisition mode,IP address, Subnet mask. Click the “OK” when you finish. (5) Return to the Ethernet port configuration page, wait for a few seconds, you can see the...
  • Page 33 Dascom DC-8600 User Guide V1.0 (6) Select you printer, click “Choose”, the corresponding IP address information is displayed at the bottom left. Start the installation when you click the “OK”. (7) Select the diver selection and port selection, click “Next”.
  • Page 34 Dascom DC-8600 User Guide V1.0 (8) Set up your printer name, click “Start”. (9) Waiting for the installation.
  • Page 35 Dascom DC-8600 User Guide V1.0 (10) Finish the installation, click the “Finish”.

  • Page 36: Chapter 2. Installation

    Dascom DC-8600 User Guide V1.0 CHAPTER 2. INSTALLATION 2.1 Installing Cards Cards can be loaded automatically from the card cassette or manually from the manual feed slot. The card cassette can hold a large quantity of cards making it convenient for mass or large- •...

  • Page 37: Setting The Card Thickness

    Dascom DC-8600 User Guide V1.0 2.1.2 Setting the Card Thickness  Install the card to the Card cassette. (1) Push the slot button to the right, the slot cover will be released. ○ Open the slot cover backwards; ○ Move the card block lever to the left;...
  • Page 38 Dascom DC-8600 User Guide V1.0 (3) Open the top cover of the card printer ○ Firstly, press the right side of the card cassette into the printer; ○ Then, press the left side of the card cassette into the printer;...

  • Page 39: Adjust The Card Inlet According To The Thickness Of The Cards

    Dascom DC-8600 User Guide V1.0 2.1.3 Adjust the card inlet according to the thickness of the cards The factory default supports 0.76mm (30mil) card thickness. Confirm the correct thickness setting before installing new cards to the card cassette. . Remove the card Open the top cover of the printer cassette.

  • Page 40: Face Up/Down Stacking For Output Cards

    Dascom DC-8600 User Guide V1.0 2.1.4 Face Up/Down Stacking for Output Cards User can set up the output cards face up or down. Auto: Directly ejects the printed cards after printing, no matter the printed surface is faced up or down.

  • Page 41: Managing Rejected Cards

    Dascom DC-8600 User Guide V1.0 2.1.6 Managing Rejected Cards This printer is equipped with left and right slots to separate correctly printed cards from rejected ones. By default, rejected cards are ejected from the right slot. However, the two slots are interchangeable for your preference.

  • Page 42: Replacing The Ribbon

    Dascom DC-8600 User Guide V1.0 2.2 Replacing the Ribbon Change the ribbon when the LCD prompts [RIBBON END] message. Approved ribbons for this printer: Type Description Product Code YMCK Color Ribbon YMCKH Color Ribbon YMCKK Color Ribbon Please contact your local reseller for ribbons not listed above.
  • Page 43 Dascom DC-8600 User Guide V1.0 (1) Open the front cover: Press the front cover switch and open front cover. (2) Press the button and pull out the whole ribbon cartridge.
  • Page 44 Dascom DC-8600 User Guide V1.0 ① To load a new ribbon onto cartridge, place or engage orange spoolof ribbon to feeding hub of the cartridge. ② While unwinding the ribbon film, route the film around three guiding poles. ③ Finally engage the black spool to the winding hub...

  • Page 45: Replacing The Retransfer Film

    Dascom DC-8600 User Guide V1.0 (5) Close the front cover to its original position. (6) Press the Right key when the LCD screen displays [Please press Right key]. 2.3 Replacing the Retransfer Film You should replace the retransfer film when the LCD shows [FILM END] warning. Care should be taken not to contaminate the film in the replacement process.
  • Page 46 Dascom DC-8600 User Guide V1.0  Direct touching contaminates the ribbon/retransfer film and causes uneven print quality.  Avoid dropping or stressing the ribbon/retransfer film when replacing them.  Using non-genuine products may cause poor print quality and printer malfunction.
  • Page 47 Dascom DC-8600 User Guide V1.0 (1) Open the front cover: Press the front cover switch and open front cover. (2) Press the button and pull out the whole transfer film cartridge.
  • Page 48 Dascom DC-8600 User Guide V1.0 (3) To load new retransfer film onto the cartridge, engage the green spool of the retransfer film to the feeding hub of the cartridge. While unwinding the ribbon film, route the film around the five indicated guiding poles.
  • Page 49 Dascom DC-8600 User Guide V1.0 (5) Improper retransfer film installation affects the overall print quality. After inserting the retransfer film cartridge, double-check so that there is no slanted film:  Open the printer top cover.  Take out the card cassette.

  • Page 50: Replacing The Cleaning Roller

    Dascom DC-8600 User Guide V1.0 2.4 Replacing the Cleaning Roller One cleaning roller is shipped with each ribbon in a package. IMPORTANT: Replace cleaning roller each time you change the ribbon film. (1) Open the front cover: Press the front cover switch and open front cover.
  • Page 51 Dascom DC-8600 User Guide V1.0 (3) Pull the lock to release the spindle. Remove the old cleaning roller. (4) Sleeve a new cleaning roller into the spindle. (5) Peel off protective Sheet or coating. (6) Pull the lock and drop the roller...
  • Page 52 Dascom DC-8600 User Guide V1.0 (7) After the replacement procedure, restore the cleaning cartridge until you hear a “click” sound. (8) Return the front cover to its original position. (9) Press the Right key when the LCD screen displays [Please press Right key].

  • Page 53: Installing The Output Tray

    Dascom DC-8600 User Guide V1.0 2.5 Installing the Output Tray Hook the output tray to the opening next to the output slot. 2.6 Installing the Reject Bin Hook the reject bin to the opening next to the ejection slot.

  • Page 54: Card Printing

    Such as Microsoft Office suite MS-Word, MS-Access, MS-Excel, MS-PowerPoint, and the DASCOM self-designed card editing software CardEditor. CardEditor is an editing software for Dascom smart card printers. You can quickly create and edit the content that needs to be printed with this software.
  • Page 55 Dascom DC-8600 User Guide V1.0 (3) On the right menu, you can see the items “Attribute”, “Background” and “Card Format”: 1) Choose “Attribute”, you can set the database. 2) Choose “Background”, you can change the background of the print content.
  • Page 56 Dascom DC-8600 User Guide V1.0 (5) Double click the template, you can edit the content, then click the “print” logo to print: (6) You can set the amount of cards and number of copies before printing: (Note: If "print black element" is selected, black objects will be printed with priority. That means all the black objects on the card will be placed on top.

  • Page 57: Using Driver

    Dascom DC-8600 User Guide V1.0 2.7.2 Using Driver Enter the printer driver from Windows application (any settings you make only apply to the application you are using). Select "Print" or "Print Settings" from the "File" menu of the application software, and a dialog box appears.
  • Page 58 Dascom DC-8600 User Guide V1.0 2) “Graphics” Tab  Print Capability Choose the card which is monochrome printing or color printing.  Black data print method User can print black via print K color or YMC secondary colors and K color. As well as, user can choose monochrome printing, color printing, set the black valid area and the black invalid area.
  • Page 59 Dascom DC-8600 User Guide V1.0 Set up the invalid area of K color printing, the area is from the top left corner (0Pixel,0Pixel)to the lower right corner(2112Pixel,1324Pixel) on the card. Use width and height to set the length and width of the...
  • Page 60 Dascom DC-8600 User Guide V1.0 3) “Graphics (Back)” Tab  Print Capability Choose the card which is monochrome printing or color printing.  Black data print method User can print black via print K color or YMC secondary colors and K color. As well as, user can choose...
  • Page 61 Dascom DC-8600 User Guide V1.0 4) “Maintenance” Tab  Test Data Print the test content.  Printer User can check the printer DPI, the maximum printing area and minimum printing area.  Printer setting User can read the detailed printer parameter.
  • Page 62 Dascom DC-8600 User Guide V1.0 “Printer setting”  User mode User can read the printer information, options state and various of configuration information. The printer information parameters and options state parameters only support readable. Configuration information support can read and write (reference 3.2 user mode) ...
  • Page 63 Dascom DC-8600 User Guide V1.0 In service mode, user can modify the print position, print density, system settings, print head, option state and configuration. Please don’t random change them, it may lead to poor printing effect.

  • Page 64: Firmware Update

    Before updating, please contact DASCOM dealer for advice on the implementation of the upgrade. In general, updates are required only when a problem or failure is explicitly identified in DASCOM. To download the update, please visit WWW.DASCOM.COM: The steps to update firmware: (1) Select the control panel on the start key in the lower left corner of the Windows taskbar.
  • Page 65 Dascom DC-8600 User Guide V1.0 (5) Choose the firmware need to be updated, click “Update”. When the update is finished, click “Exit”. (6) After upgrade, you can create the personalization card with this printer. Do not interrupt the transmission between the computer to the printer during the download.

  • Page 66: Chapter 3. Normal Mode And User Mode

    Dascom DC-8600 User Guide V1.0 CHAPTER 3. NORMAL MODE AND USER MODE You can change between Normal and User Modes when the printer is operating. This section outlines the differences between these two modes and how to switch from one to the other.

  • Page 67: Printer Setup

    Dascom DC-8600 User Guide V1.0 3.2 Printer Setup Printer Setup allows changing the parameters and checking the status.  Steps to change from Normal Mode to Printer Setup: Even when the printer is in an error state, you can change modes.
  • Page 68 Dascom DC-8600 User Guide V1.0  Click Home key to return when entering a sub-menu Right Key must be pressed to return and save the newly changed value. Switching off the printer will not save any newly changed value(s) if Normal...

  • Page 69: The Major Menus

    Dascom DC-8600 User Guide V1.0 3.3 The major menus  Local info  Basic mode  Advanced mode  Maintenance mode 3.3.1 Local info  Device info  Head info  Version info  Option info  Device performance For quality assurance at the factory, it is necessary to run various print tests on the printer.

  • Page 70: Basic Mode

    Dascom DC-8600 User Guide V1.0 3.3.2 Basic mode  Function setup  Card setup  Consumables setup  Image setup  Interface setup Function setup Setup Settings and details Language Chinese, English Buzzer On, Off Power Save Mode Sleep Mode, Delay Power Down, Display Off LCD Light Adjusts the LCD backlight brightness.
  • Page 71 Dascom DC-8600 User Guide V1.0 Card setup Setup Settings and details Card Feed Mode LEFT AUTO IN, RIGHT AUTO IN, RIGHT MANUAL IN, CASSETTE AUTO IN Std card exit Sets the port for normal card to eject from the printer.
  • Page 72 Dascom DC-8600 User Guide V1.0 Image setup Setup Settings and details Yellow Balance Sets the concentration value of Yellow. Magenta Balance Sets the concentration value of Magenta. Cyan Balance Sets the concentration value of Cyan. Black Balance Sets the concentration value of Black.

  • Page 73: Advanced Mode

    Dascom DC-8600 User Guide V1.0 3.3.3 Advanced mode  Function setup  Overall position setup  Relative position setup  Density setup  Option 3.3.4 Maintenance mode Maintenance mode is used for technical support and after-sales maintenance.

  • Page 74: Chatper 4. Cleaning

    Dascom DC-8600 User Guide V1.0 CHATPER 4. CLEANING 4.1 Cleaning with a Cleaning Card Use the Cleaning Card provided to clean the Card Transport Roller if cards do not feed smoothly. We recommend cleaning the rollers after printing 1,000 cards.

  • Page 75: Cleaning The Cleaning Roller

    Dascom DC-8600 User Guide V1.0 4.2 Cleaning the Cleaning Roller You can clean the Cleaning Roller before printing. Clean the cleaning roller if cards are printed with missing colors or if there are foreign objects on them. Please refer to section 2.4.

  • Page 76: Cleaning The Transport Roller

    Dascom DC-8600 User Guide V1.0 4.4 Cleaning the Transport Roller ① Turn off the power. ② Open the top cover, and remove the Card Feeder Cassette. ③ Open the Front Cover and Top Access Cover. ④ Lift the de-curl section.

  • Page 77: Chatper 5. Troubleshooting

    Dascom DC-8600 User Guide V1.0 CHATPER 5. TROUBLESHOOTING 5.1 Warning Messages and Troubleshooting This printer is designed for minimal user intervention. Occasionally, the LCD displays messages to advise users to take corrective actions. After clearing an error, press SET to initialize the printer and [Ready] will be displayed.
  • Page 78 Dascom DC-8600 User Guide V1.0 Display Solution Film Jam Probable Cause: Retransfer film winding problem. Action: Do not turn off power. Refer to Section 2.3 to reload the retransfer film. Press Right Key to clear this warning and the printer will resume previous printing after initialization.

  • Page 79: Valuable Help From You For Troubleshooting

    Dascom DC-8600 User Guide V1.0 5.2 Valuable Help from You for Troubleshooting Help us identify the following for us to resolve your problem(s):  The version number of the software installed.  You can confirm the version number of driver installed in your Microsoft Windows PC as follow steps: ○...

  • Page 80: Troubleshooting

    Dascom DC-8600 User Guide V1.0 5.3 Troubleshooting Do not attempt to use any tool to fix any problem. This may cause serious damage to the printer. 5.3.1 Faults Related to Printing No print out? ① Check the printer driver Check compatible printer driver for Microsoft Windows Check if this printer is the default driver in Microsoft Windows.
  • Page 81 Check if your cards meet specifications. Recommend that you purchase cards from Dascom authorized reseller. Non-genuine cards If the problem persists, please contact your Dascom reseller. Substandard Bent Cards Set de-curl time. Correct card curl from Section 5.3.1.

  • Page 82: Clear Jammed Card

    ⑥ Check print head If a straight white line(s) travels across the length of your card, the print head may be dirty or defective. If the problem persists after cleaning, please contact your Dascom reseller. Card bent? ① See Chapter 4.2 to change from Normal mode to Basic mode.
  • Page 83 Dascom DC-8600 User Guide V1.0 To reduce the chance of card jamming: ① See Section 2.1.3 to set the proper card thickness dial ② Use cards with thickness specified in the specifications. ③ Check that cards are not bent. ④ Before putting the cards to the card cassette, shuffle the cards by holding the outside edges to prevent sticking cards.

  • Page 84: Change The Print Head

    Consult your Dascom reseller if print head replacement is necessary. To meet DASCOM’s warranty policy for print head replacement, you must:  Use Dascom approved consumables, including cards, ribbons and service parts.

  • Page 85: Technical Support

    User Guide V1.0 5.4 Technical support If you have trouble configuring and using a printer, read this manual carefully. If you still can't solve the problem, you can get detailed information and help via the DASCOM partner network. 5.4.1 DASCOM partner network If you have any problem can’t be solved, please contact the DASCOM dealer.

  • Page 86: Chapter 6. Specification

    Dascom DC-8600 User Guide V1.0 CHAPTER 6. SPECIFICATION Double-sided printing (full color) Function Indirect retransfer system Printing system Material: PVC, PET, PET-G Printing material 0.48 ～ 1.10mm Card thickness ISO CR-80 – ISO7810 （53.98 x 85.60mm） Card size 600dpi （23.6 dots/mm）...
  • Page 87 Dascom DC-8600 User Guide V1.0 Temperature：-20 ～ 60 ℃ Storage environment Humidity：0 ～ 90 % (no moisture condensation )

  • Page 88: Appendix I: Fcc Statement

    This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with Dascom instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 89: Appendix Ii: Dascom Representatives

    Dascom DC-8600 User Guide V1.0 Appendix II: DASCOM REPRESENTATIVES All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice.

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