Troubleshooting; General Troubleshooting Procedure; Common Troubleshooting Procedures; Ethernet Port Is Not Working After The Ethernet Cable Is Plugged In - Ruijie RG-AP680-CD Hardware Installation And Reference Manual

Hardware Installation and Reference Guide
6

Troubleshooting

6.1

General Troubleshooting Procedure

6.2

Common Troubleshooting Procedures

6.2.1

Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In

Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the
Ethernet cable is capable of providing the required data rate and is properly connected.
6.2.2

LED Is Off for a Long Time


If you use a PoE power supply, verify that the power source is IEEE 802.11af-compliant, and then verify that
the cable is connected properly.

If you use a power adapter, verify that the power adapter is connected with an active power outlet, and then
verify that the power adapter works properly.
6.2.3

LED Is Steady Red

The LED keeps steady red for a long time, indicating that the Ethernet port is not connected. Verify the Ethernet
connection.
The device does not
function properly.
Check whether the device is installed properly.
Check whether the power supply is properly
connected.
Check whether the LEDs are normal.
Check whether cables are properly connected
with ports.
Contact Ruijie technical support to check
whether hardware faults exist.
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Troubleshooting