Setting the Log Files Path
Whenever you connect to an MCU, a new log file is started. All Falcon functions are saved
to a log file. The Log option in the main menu enables you to define the location of the
folder where the log files are sent. You can restrict the logs to record only detected faults
discovered during a diagnostic test. These log files can be sent by the system administrator
to Polycom support to help resolve any problems that might occur. In addition, any Test
Results or Test Summaries are sent to the folder in which the log files are stored.
If you save Only Faults in the Log menu, files with just the faults discovered in the test
results will be available in the log file folder. Otherwise, all the results are recorded.
To set the Log file path:
1.
2.
To filter the log file to list only the test faults:
•
In the Log menu, click Set Log File Path.
A browser opens to set the log file path.
Select the Folder to store the log files and click OK.
In the Log menu, click Only Faults.
Appendix A - Falcon Diagnostic Tool
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