Installing The Mgc Manager Software; Manual Installation Of The Default Message Services - Polycom MGC+100 Release Note

Polycom mgc+100 network: release note
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Installing the MGC Manager Software

The MGC Manager software is Windows 95/98/NT/ME/2000/XP based software.
After downloading the software from the FTP and unzipping the files:
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Manual Installation of the Default Message Services

When upgrading from versions 5.x, 6.0 and 6.0x, the upgrade kit includes new Message
Services that can be automatically installed on the MCU during the software installation.
You can also manually install the default Message Services at the end of the installation
process.
The software CD contains two types of IVR Services:
The Automatic installation of Message services during MCU software update
automatically installs the English only Message Services. The manual installation
process enables you to install the English and Spanish Message Services as well as the
English only. When you install the English and Spanish IVR Service, two separate IVR
Services are created on the MCU and the English IVR Service is automatically set as
the default IVR Service.
To restore the Default IVR Service:
The default Message Services are installed using the Restore Configuration utility.
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Open Windows Explorer and open the folder that contains the MGC Manager
diskettes.
Browse to Disk 1 and double-click the Setup.exe file.
Follow the on-screen instructions to complete the installation procedure.
English
English and Spanish
Right-click the MCU icon, click MCU Utils, and then click Restore Configuration.
Enter the path to the folder containing the configuration files to be installed, or click
the Browse button to locate them.
From the Version 7.5 software folder, select the English V7 IVR or the English and
Spanish V7 IVR folder, according to the required Message Service, and click OK.
The system returns to the Restore dialog box.
Click OK to continue.
Click the Select All button.
Click OK to install the default Message Services on the MCU.
At the end of the Restore process, a message is displayed indicating that the MCU
must be reset to be able to use the new Message Services.
Click OK and reset the MCU.
Software Upgrade Procedure
19

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