Polycom DOC2232A Getting Started Manual
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Polycom DOC2232A Getting Started Manual

Polycom conferencing platform getting started guide
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MGC 25

Getting Started Guide

Version
9.0.4 |
August 2010
|
DOC2232A

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  • Page 1: Getting Started Guide

    MGC 25 Getting Started Guide Version 9.0.4 | August 2010 DOC2232A...
  • Page 2 (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change...

  • Page 3: Regulatory Notices

    If requested, the FCC registration Number and REN must be provided to the telephone company. Any repairs to this equipment must be carried out by Polycom Inc., or our designated agent. This stipulation is required by the FCC and applies during and after the warranty period.
  • Page 4 Regulatory Notices Russian Communication Certificate MGC-25 complies with the Russian Ministry of Communication requirements stated in certificate OC/1-MM-15. Chinese Communication Certificate Korean Communication Certificate...

  • Page 5: Table Of Contents

    Table of Contents Before You Begin ........1-1 System Overview .
  • Page 6 MGC-25 Getting Started Guide Defining an MCU ........3-7 Connecting to an MCU .
  • Page 7 Changing the Layout in a Continuous Presence Conference 5-25 Defining a New Audio Conference ..... 6-1 Defining a New Audio Only Entry Queue ..... 6-1 Defining an On Going Audio Conference .
  • Page 8 MGC-25 Getting Started Guide...

  • Page 9: Before You Begin

    This is an example of notes that you may encounter throughout this guide. System Overview The MGC-25 is a multi-network solution that provides you with feature-rich, economical and easy-to-use multipoint voice, video and gateway conferencing. Polycom MGC-25 highlights: A compact, ready-to-go multipoint conferencing and gateway solution • Easy installation •...

  • Page 10: Safety Requirements

    MGC-25 Getting Started Guide Safety Requirements For your protection, please read these safety instructions completely before operating the equipment. Look carefully for potential hazards in your work area: moist floors, • ungrounded power cables, frayed power cords, missing safety grounds and so forth.

  • Page 11: General Site Requirements

    General Site Requirements This section describes the requirements your site must meet for the safe installation and operation of the system. Placement of the System Place the MGC-25 on a hard, flat surface such as a desktop or mount it on a rack.

  • Page 12: Mgc-25 Specifications

    MGC-25 Getting Started Guide MGC-25 Specifications Table 1-1 lists the specifications of the MGC-25 unit. Table 1-1: MGC-25 Unit Specifications Physical Height Width Depth Weight Free space above MCU Power Supply AC Input Power Consumption AC Maximum Power consumption Environment Operating temperature Storage temperature Relative humidity...
  • Page 13 Table 1-1: MGC-25 Unit Specifications External Communications Data rates Network interfaces Clock synchronization Local/Remote External Equipment Operator workstations Reservation systems Chapter 1 - Before You Begin 6 Kbps–1920 Kbps (E1) ISDN: T1 PRI, E1 PRI, Multirate ISDN (H0), NFAS, Leased Lines: T1/E1 T1-CAS lines H.323 &...
  • Page 14 MGC-25 Getting Started Guide...

  • Page 15: Hardware Description And Installation

    Hardware Description and Installation Be sure to follow the safety precautions on page 1-2 before installing your system. Hardware Description Front Panel The MGC-25 front panel includes an LCD Display window which indicates system and network statuses. Power LED indicator Status LED indicator LCD Display Window Front brackets...

  • Page 16: Rear Panel

    Polycom Support personnel. Dongle The Polycom MGC-25 Dongle is a hardware key that is installed in the parallel port on the rear panel. This device contains configuration and licensing data that is necessary for your system to function.

  • Page 17: Mgc-25 Lcd Display Window

    MGC-25 LCD Display Window Open the panel door to access buttons for scrolling through the LCD screens and configuring the system. Working With the LCD Display Window The LCD display window enables you to configure the MCU IP address and view system status information without connecting to any external device.

  • Page 18: System Idle Display

    MGC-25 Getting Started Guide System Idle Display When there are no actions being performed via the LCD Display or no alarms detected, the following information is displayed: • Product Name • IP Address Configuration Name • Active Alarms Status • This display is shown whenever there have not been any actions performed via the LCD Display for 30 seconds.

  • Page 19: Active Alarms

    Active Alarms To access the Active Alarms, select the first option from the MGC-25 Main menu. If there are no active alarms, selecting the Active Alarms option shows the System Idle display. To scroll vertically through the Active Alarms, press the right ( highlight the scroll bar and then use the up/down ( The possible alarms are described in Table 2-1: Table 2-1: Alarms Shown in the LCD Display Window...

  • Page 20: Net Status

    MGC-25 Getting Started Guide Table 2-1: Alarms Shown in the LCD Display Window Alarm Type Control LAN errors To return to the Main Menu, use the left/right ( OK option, and then press the Select ( ) button. Net Status The Net Status display lists all network links with their available statuses.

  • Page 21: System Reset

    To save the values and reset the system, use the left/right ( select OK, and then press the Select ( ) button. Alternatively, to return to the Main Menu without saving changes, use the left/right ( ) buttons to select Cancel, and then press the Select ( ) button.

  • Page 22: Hardware Installation

    MGC-25 Getting Started Guide Hardware Installation Installing the MGC-25 in a Rack There are two methods to install the system in a rack: • Install brackets supplied by the rack manufacturer on each side of the rack on which the MGC-25 is placed. Secure the system by fastening four screws to the rack on the front panel.

  • Page 23: Placing The Mgc-25 On A Desktop

    Placing the MGC-25 on a Desktop Place the system on a secure, flat and clean surface and avoid placing anything on top of the system. Connecting Cables Connect the following cables: Power cable - insert the connector firmly into the socket so that almost •...

  • Page 24: Powering Up The System

    MGC-25 Getting Started Guide Powering Up the System Make sure the power cable is connected to the system and to a grounded power outlet. Press the power switch to “1” to start the system. On the front panel of the MGC-25 the power indicator LED and the LCD Display Window flash.

  • Page 25: Initial System Setup

    Initial System Setup The MGC-25 requires basic configuration before you can start running Initial IP conferences. Configuration Initial IP Configuration Installing the MGC Manager The system is shipped with a default IP address: 129.254.4.8. Whenever the system is turned on, the system checks the IP address. If the currently defined IP address is 129.254.4.8, the system assumes that it has not been Starting the MGC configured and shows the IP Configuration parameters on the LCD window.
  • Page 26 MGC-25 Getting Started Guide Start by modifying the IP Address. Using the Left/Right buttons, move to the desired number to modify. Using the up/down buttons, modify the number. The number value range is 0-255. To scroll through the numbers by tens, keep the button pressed. After modifying a component, press the Right arrow button to move to the next component to modify.

  • Page 27: Installing The Mgc Manager

    Installing the MGC Manager To set up conferences and to control the MGC unit you must install the MGC Initial IP Manager software on a PC. Up to 30 MGC Manager-enabled PCs can be Configuration connected to each MGC-25. A single MGC Manager-enabled PC can manage multiple MGC systems.
  • Page 28 Click Next. The User Information screen opens. Enter your name and the name of your company in the appropriate boxes. For a standard installation, enter Polycom in the Serial box. Click Next. Follow the on-screen instructions to complete the installation process.
  • Page 29 Chapter 3 - Initial System Setup At the end of the installation procedure, the Setup Complete window opens. Click Finish. The MGC Manager software is now installed on your computer.

  • Page 30: Starting The Mgc Manager

    MGC-25 Getting Started Guide Starting the MGC Manager The MGC Manager can connect to several MGC units simultaneously. The Initial IP first time you run the MGC Manager application, or when a new MCU is Configuration added to your configuration, you must first define each MCU’s IP address and listening port number.

  • Page 31: Defining An Mcu

    Defining an MCU To define a new MCU: In the Browser pane, right-click the MCU Network icon, and then click Initial IP New MCU. Configuration Installing the The Add MCU dialog box opens. MGC Manager Starting the MGC Manager Defining an MCU Connecting to an MCU In the Name box, enter the name of the MCU, using up to 20 characters...

  • Page 32: Connecting To An Mcu

    Enter your Login Name and Password, and then click OK. Each MCU is initially configured with a default operator whose Login and Password are both POLYCOM. Additional operators can be defined. For more details, see the MGC Administrator’s Guide, Chapter 6.

  • Page 33: Configuring The Network Services

    Configuring the Network Services If no Network Services have been configured, depending on your system Initial IP configuration, an appropriate Network Configuration dialog box is Configuration automatically displayed. • If your system is configured to work with both IP and ISDN, the Network Configuration Wizard dialog box is displayed.
  • Page 34 MGC-25 Getting Started Guide You can start the configuration process in any order, by clicking the appropriate Network button. To route Meet Me H.323 dial-in participants to their conferences, some gatekeepers require configuration of an IP Network Service prefix. If your gatekeeper requires the definition of a prefix, configure it in the gatekeeper before you define the IP Network Service.
  • Page 35 LAN 1 IP Enter the IP address of the IP card installed in the MCU. Address When the DHCP server is used, the IP address of the card appears as 0.0.0.0. Subnet Mask Enter the subnet mask of the MCU’s IP card. If the...
  • Page 36 Specify—to manually define the SIP server. Auto— to automatically detect the SIP server’s IP address if a DHCP or if a DNS Server is present and defined. If SIP – Specify was selected, enter either the IP address of the preferred SIP server or its host name (if a...
  • Page 37 EQ1@polycom.com. When dialing to a conference or Entry Queue, the SIP server expects to receive the host either as domain name or as an IP address. Click OK. If your system supports only IP networks, a confirmation message is displayed.
  • Page 38 MGC-25 Getting Started Guide The ISDN Configuration dialog box opens. In the ISDN Service Name box, enter a name or use the default name (ISDN Default Service). Select the PRI 1A check box to define the parameters of the first ISDN span.
  • Page 39 Click OK. The Network Configuration dialog box closes and the new Network Services appear in the Network Services list. These Network Services automatically set as the default services. The following icons are used to indicate the Network Service types: Table 3-2: IP Network Service Icons Icon Description The Network Service supports both SIP and H.323...

  • Page 40: Modifying Network Services

    MGC-25 Getting Started Guide Modifying Network Services To make changes in the IP and ISDN configurations, right-click the MCU and select Fast Configuration Wizard. The Network Configuration Wizard window opens. To change IP configurations click the IP button. To change ISDN configurations click the ISDN button.

  • Page 41: Conference Types

    Conference Types Different conference types are available according to their initiation modes: reservationless conferences and scheduled conferences. On-demand Conferences (Reservationless Conferencing) Reservationless conferencing enables you to immediately start and connect to On Going conferences from your endpoint, with no advanced scheduling. The MGC Manager offers two methods for Reservation-less conferencing: Ad Hoc Conferencing •...

  • Page 42: Meeting Rooms

    MGC-25 Getting Started Guide database application whether a conference with a specific Numeric ID may be started. This is the method used with Windows Messenger and Office Communicator to initiate multipoint Video or Audio conferences. For more information about Ad Hoc conferencing, see the MGC Manager User’s Guide, Volume II, Chapter 3.

  • Page 43: Video Conference Attributes

    Video Conference Attributes There are four general types of video conferences: • Video Switching - A conference in which all participants use the same video and audio formats. Whenever a participant starts to speak, the participant appears on all endpoints in full screen display as the conference is a voice activated video switching conference.

  • Page 44: Entry Queue

    MGC-25 Getting Started Guide Entry Queue An Entry Queue is a special routing lobby that is used for routing participants to their target conferences. One or several dial-in numbers are assigned to the Entry Queue, and they are used by callers to all conferences. Once callers are connected to the Entry Queue, they are routed and connected to the target conferences if they provide the appropriate conference IDs and passwords (optional).

  • Page 45: Basic Operation

    Basic Operation This chapter describes how to start, monitor and manage On Going Conferences. Reservation Templates A Reservation template includes the conference parameters, such as the conference media (audio, video), video session type, line rate, video protocol and other video parameters, IVR and more. The reservation can include the conference participant parameters.

  • Page 46: Starting A Conference

    MGC-25 Getting Started Guide Starting a Conference You can start an On Going Conference from one of the default Reservation templates provided with the system, or you can define a new On Going Conference. For more details about defining new conferences, see “Defining a New Audio Conference”...
  • Page 47 Chapter 5 - Basic Operation Right-click the icon of the appropriate Reservation template to start, and then click Start Immediately. If more than one MCU is connected, select the name of the MCU to run the conference from the pop-up list. The conference begins and appears in the list of On Going Conferences.

  • Page 48: Viewing The Conference Dial-In Properties

    MGC-25 Getting Started Guide Viewing the Conference Dial-in Properties The dial-in numbers and passwords needed to enter a conference, including IP Network Prefixes and Numeric IDs appear in the MGC Manager Status pane. To view the list of On Going Conferences and their dial-in numbers: •...

  • Page 49: Connecting To A Conference/Entry Queue

    Connecting to a Conference/Entry Queue Defined dial-in participants can connect to any conference by dialing the conference dialing string (ISDN, H.323 or SIP). The MCU identifies their CLI or IP address (as defined in the participant properties) and routes them to the appropriate conference.
  • Page 50 SIP participants dial the conference/Entry Queue URI using the format: Conference or Entry Queue name@domain name. For example, MRO1@polycom.com, or EQ1@polycom.com. Usually for SIP conferencing, an Ad Hoc Entry Queue is used. In this scenario, the first participant dials the Entry Queue and creates a new conference, while the other conference participants dial directly to the conference using the conference name or Numeric ID.

  • Page 51: Monitoring On Going Conferences

    Monitoring On Going Conferences You can monitor conferences and perform various operations while conferences are running. Monitoring involves viewing the status of On Going Conferences and the status of their participants. Three levels of monitoring are available with the MGC Manager: General Monitoring - You can monitor the general status of all the On •...

  • Page 52: Monitoring A Conference

    MGC-25 Getting Started Guide Monitoring a Conference When you click a conference icon, the conference appears in the Status pane. However, to get more details regarding the conference and participants statuses or to monitor several conferences simultaneously, it is advised to monitor the conferences in the Monitor pane.
  • Page 53 The Participant Monitoring Filter dialog box opens. Select the appropriate check boxes that indicate the statuses to monitor. The following statuses can be selected: Table 5-1: Participant Statuses to be Monitored Filtering Option Description Faulty participant Participants who have problems connecting to the conference.

  • Page 54: Listing Participants In The Browser And Status Panes

    MGC-25 Getting Started Guide The conference and participant details appear in the Monitor pane. The Status and Monitor panes take the form of a table. Each row represents a conference or a participant. Each column represents a parameter that is being monitored. The Conference Name, Status, Phone#, Connection Type, Retries Left, Channel# and Bonding fields also appear in the Status pane.
  • Page 55 Expand the On Going Conference or Reservation to list its participants. The participants are listed below the conference or Reservation. Different icons are used to indicate the participant roles and their connection status. For details, see the MGC Manager User’s Guide, Volume I, Chapter 5.

  • Page 56: Participant Level Monitoring

    MGC-25 Getting Started Guide Participant Level Monitoring In addition to the data that appears in the Status and the Monitor panes, you can view detailed information about the connection parameters and status of each of the conference participants. This is especially useful if there is a problem during the connection of the participant to the conference.

  • Page 57: Operations Performed During On Going Conferences

    Operations Performed During On Going Conferences The following operations can be performed during On Going Conferences: • Adding a new participant to a conference Connecting/Disconnecting participants • Muting/Unmuting participants • Locking/Unlocking the conference • Changing the conference duration • Terminating the conference manually •...
  • Page 58 MGC-25 Getting Started Guide To define a new participant in a conference: List the On Going Conferences. Right-click the icon of the conference to which to add a participant, and then click New Participant. Alternatively, click the conference icon, and then click the New Participant button on the Conference Toolbar.
  • Page 59 SIP Participant The Identification parameters change according to the selected Interface Type. In the Name box, enter the participant’s name. For video participants using H.221 aggregation, enter the phone numbers separated by semicolons. For example, for a 2B participant: 9251921;9251922. If using Bonding (both numbers are the same), enter the number once.
  • Page 60 MGC-25 Getting Started Guide In the User Defined fields, enter general information about the participant, if required. If you are defining an Audio Only participant, click the Audio Only check box. If you are adding a participant to an Audio Only conference, this option is automatically selected and cannot be cleared.
  • Page 61 Click the Participants tab to add participants to the conference. The Properties - Participants dialog box opens. In the Pre-Defined Participants list, select the participants to add and then click the >> button. Alternatively, you can define a new participant by clicking the New button.

  • Page 62: Making Dial-Out Connections

    MGC-25 Getting Started Guide Making Dial-Out Connections When the Dial-Out Manually option is selected for the conference, the operator connects the dial-out participants to the conference. Also when a participant is disconnected from the conference, you can reconnect the participant to the conference. To manually establish a Dial-out connection: In the Monitor pane, Status pane or Browser pane, right-click the •...

  • Page 63: Disconnecting Participants

    Disconnecting Participants When a participant does not need to continue in a conference, you can disconnecting or delete the participant. When you disconnect a participant, the resources assigned to the participant remain allocated and the participant’s parameters remain in the system memory.

  • Page 64: Muting A Participant

    MGC-25 Getting Started Guide To delete a participant: In the Monitor pane, Status pane or Browser pane, right-click the participant icon, and then click Delete. Alternatively, click the Participant icon, and then click the Delete button on the Participant Toolbar. A confirmation dialog box appears.

  • Page 65: Locking And Unlocking A Conference

    To mute a participant using MGC Manager: • In the Monitor or the Status pane, right-click the participant icon, and then click Mute Audio to mute the audio signal, or click Mute Video to mute the video signal. Alternatively, click the Participant icon and then click the Mute Audio button or Mute Video button on the Participant Toolbar.

  • Page 66: Changing The Conference Duration

    MGC-25 Getting Started Guide To Lock or Unlock a conference: • Right-click the conference icon, and then click Lock Conference or Unlock Conference. Alternatively, click the Conference icon, and then click the Lock button or Unlock button on the Conference Toolbar. Changing the Conference Duration It is often necessary to extend the duration of a conference or terminate a conference before its scheduled completion time.
  • Page 67 To change the duration of an On Going Conference: In the Browser, Monitor or Status panes, right-click the conference icon, and then click Properties. The Conference Properties dialog box opens. Click the Scheduler tab. Modify the conference Ending Time. Chapter 5 - Basic Operation 5-23...

  • Page 68: Terminating A Conference Manually

    MGC-25 Getting Started Guide Click OK. The Conference Properties dialog box closes. The conference’s duration is changed. Terminating a Conference Manually You can manually end the conference before its scheduled end time. Usually, you will use this option when all the participants disconnected from the conference, or if the meeting organizer has requested it.

  • Page 69: Changing The Layout In A Continuous Presence Conference

    Changing the Layout in a Continuous Presence Conference You can select a particular Video Layout (that is a specific arrangement of video windows on the screens) or Auto Layout during On Going Continuous Presence conferences. In the Browser pane, expand the On Going Conference list. Right-click the On Going Conference icon, and then click Properties.
  • Page 70 MGC-25 Getting Started Guide 5-26...

  • Page 71: Defining A New Audio Conference

    Defining a New Audio Conference The following entities can be defined for Audio Only conferencing: Define an Audio Only Entry Queue • Define an On Going Audio Only Conference • Define an Audio Only Meeting Room • Defining a New Audio Only Entry Queue An Audio Only Entry Queue is used to rout Audio Only participants to Audio Only conferences, and it is usually defined in Audio Only MCUs.
  • Page 72 MGC-25 Getting Started Guide The Entry Queue Properties dialog box opens. In the Name box, specify a name for the Entry Queue using up to 20 characters. In the Numeric ID box, enter a unique per MCU number (default length is four digits), or leave this field empty to let the NCU assign one when the Entry Queue definition is completed.
  • Page 73 If you selected the IP Only option, you can select the Entry Queue to be Encrypted, and you can select the audio algorithm to use by VoIP participants to connect to the target conference. For Ad Hoc Entry Queue definition, see the MGC User’s Guide, Volume II, Chapter 3. 10.
  • Page 74 MGC-25 Getting Started Guide The New Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list. To set the Audio Only Entry Queue as the default Entry Queue, see Chapter 7, “Creating an On Going Video Conference” on page 7-6.

  • Page 75: Defining An On Going Audio Conference

    Defining an On Going Audio Conference The following procedure describes the main parameters required to define an Audio conference without Encryption. For a detailed description of all parameters, see the MGC Manager User’s Guide VoicePlus Edition, Chapter 2. To define a new On Going Audio Conference: Expand the MCU tree.
  • Page 76 MGC-25 Getting Started Guide The MCU can be set to Audio Look & Feel mode in which all video related parameters are hidden in all dialog boxes and menus. This is intended for Audio bridges. The Audio Look & Feel mode is set in the Options menu. For more details, refer to the MGC Administrator's Guide, Chapter 5.
  • Page 77 10. Click the Settings tab. The Properties - Settings dialog box opens. Parameters in the Conference Properties - Settings dialog box are grouped in two main panes: General Settings and Media Settings. By default, only the Basic parameters in these panes are displayed when you first open the dialog box.
  • Page 78 MGC-25 Getting Started Guide 13. If you want to set up advanced parameters, click the Advanced button on either pane. For more information, see the MGC Manager User's Guide VoicePlus Edition, Chapter 2. 14. Click the Participants tab to add predefined participants to the conference.

  • Page 79: Defining A New Audio Only Meeting Room

    Defining a New Audio Only Meeting Room A Meeting Room is a conference reservation without allocated resources, whose default duration is set to 2 hours. A Meeting Room is created once, and can be activated as many times as required. To define a New Meeting Room: Expand the MCU tree.
  • Page 80 MGC-25 Getting Started Guide Usually Meeting Rooms include undefined participants. However, it is possible to add defined participants from the Pre-Defined Participants list, by selecting the participants and then clicking the >> button. Alternatively, you can define a new participant by clicking the New button.
  • Page 81 Select the Limited Sequences check box, to limit the number of times that the Meeting Room can be activated. If this check box is cleared, the Meeting Room can be activated an unlimited number of times. 10. In the Number of Occurrences field, determine the number of times the Meeting Room can be activated: 1 means that the conference can be activated once, and then it will be deleted from the system.
  • Page 82 MGC-25 Getting Started Guide 6-12...

  • Page 83: Defining A New Video Conference

    Defining a New Video Conference The following entities can be defined for Audio Only conferencing: Define a Video Entry Queue • Start an On Going Video Conference • Set up a Video Meeting Room • Defining a New Video Entry Queue You can create several Entry Queues, each with a different set of parameters, to match the parameters of target conferences.
  • Page 84 MGC-25 Getting Started Guide To define a new Video Entry Queue: Expand the MCU tree, right-click the Meeting Rooms, Entry Queues and SIP Factories icon and then click New Entry Queue. The Entry Queue Properties dialog box opens. In the Name box, assign a name to the Entry Queue using up to 20 characters.
  • Page 85 In the Entry Queue Service box select a predefined Entry Queue Services that will be used to play audio messages and prompts to participants waiting in the Entry Queue. Leave this field blank to use a default Entry Queue Service, if one is defined. In the Target Conferences area: Select the IP Only check box to create an IP Only Entry Queue, whose target conferences are IP Only conferences and will enable...

  • Page 86: Setting An Entry Queue As Default

    MGC-25 Getting Started Guide The new Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list. Setting an Entry Queue as Default A default Entry Queue can be defined for the MCU, regardless of the dialed IP card.

  • Page 87: Creating A Target Conference From An Entry Queue

    Creating a Target Conference from an Entry Queue You can create a new On Going conference or Reservation with the same parameters as the Entry Queue. This is especially useful for Video Switching conferences, since their parameters must be the same as those of the Entry Queue.

  • Page 88: Creating An On Going Video Conference

    MGC-25 Getting Started Guide Creating an On Going Video Conference The following procedure describes the main parameters required to set up a Video Conference. For a detailed description of all parameters, see the MGC Manager User’s Guide, Volume I, Chapter 4 To create an On Going video Conference: Expand the MCU tree, right-click the On Going Conferences icon and then click New Conference.
  • Page 89 In the User Defined Fields boxes, enter the requested information (if required). Change the Conference’s Duration if required. In the Supported Network box, select the appropriate network types that will be used to connect participants to the conference. Select IP to allow only IP participants to the conference.
  • Page 90 MGC-25 Getting Started Guide 12. Optional. In the Web/Chairperson Password box, enter the chairperson password (if this option is enabled in the IVR Service assigned to the conference). 13. Click the Settings tab. The Properties - Settings dialog box opens. The parameters described here are the Basic parameters.
  • Page 91 connect participants to the conference at this line rate or lower, according to their individual capabilities. In a Conference On Port (COP), select the estimated highest transfer rate common to all participants. In this mode, all conference participants must use the same video parameters. In order to maintain a minimum video quality for a Conference On Port, there is a minimum threshold line rate that participants must support in order to connect with video.
  • Page 92 MGC-25 Getting Started Guide Conference Properties - General tab. For more information about COP, see “Video Conference Types” on page 4-3. 19. To force all participants to use encryption, select the Encryption check box. For details about Encryption and encrypted conferences, see the MGC Manager User's Guide, Volume II, Chapter 1.
  • Page 93 Alternatively, select the Auto Layout check box to have the system automatically and dynamically display layouts with the appropriate number of display windows according to the number of connected video participants. 24. In a Continuous Presence conference, you can add visual effects, such as borders and colors, to the video layouts display on the endpoints.

  • Page 94: Defining A New Video Meeting Room

    MGC-25 Getting Started Guide Defining a New Video Meeting Room A Meeting Room is a conference reservation without resource allocation, whose default duration is set to 2 hours. To define a New Video Meeting Room: Expand the MCU tree. Right-click the Meeting Rooms, Entry Queues & SIP Factories icon, and then click New Meeting Room.

  • Page 95: Mgc-25 Management Tools

    MGC-25 Management Tools Various management tools are available to the MGC-25. For details on other management tools, see the MGC Administrator’s Guide. MGC-25 Resources Report The Resource Report displays the number of ports that can be allocated to participants and the number of ports that are currently assigned to On Going Conferences, soon-to-begin reservations and Meeting Rooms.
  • Page 96 MGC-25 Getting Started Guide The Resource Report dialog box opens. The following information is displayed: Table 8-1: Resource Report Total Participants Display Column Total Assigned Port-Unit Allocation Method Description The total number of participants that can be supported by the system. The number of participant resources that are currently assigned to On Going Conferences and soon-to-begin (within 5 minutes) reserved...
  • Page 97 Table 8-1: Resource Report Total Participants Display Column Description Port-Unit • Allocation Method (continued) To view participant resources per network type and connection rate, click the Details button. The Resource Report - Details section opens. Both ISDN and IP encrypted participants require more resources than non-encrypted participants.
  • Page 98 MGC-25 Getting Started Guide changes. Resources are shown by their actual port numbers, listing both the Assigned or Available number of ports. In the IP section of the Resources Report, both non-encrypted and encrypted participants are grouped together. For example, if one encrypted and one non-encrypted participants using a line rate of 128 Kbps attend a conference, the resource report displays the sum of the used resources of both participants together.
  • Page 99 Table 8-2: Resource Report - Details (Continued) Field Description IP Participants IP Participants - VOIP The number of participant resources that are assigned/available for IP participants of connection rates up to 64 Kbps. IP Participants - 128, The number of participant resources that are 384, 768, E1 assigned/available for IP participants of connection rates of 128, 384, 768 Kbps and E1...

  • Page 100: Mcu System Configuration

    MGC-25 Getting Started Guide MCU System Configuration You can view the overall MGC-25 system configuration. The system configuration information indicates the total number of ISDN and IP ports licensed for the system, the number of PRIs connected to the system, and whether the system is configured to support conferencing, gateway sessions and/or video.
  • Page 101 The System Configuration dialog box opens. The following information is displayed: Table 8-3: System Configuration Field Description Configuration The name of the type of configuration purchased. Name Total Number of The total number of participants that can connect to Participants from the system simultaneously from all network types.

  • Page 102: Field Description

    The Dongle Serial Number is a unique numeric identifier for the dongle installed in the system. The other values in this area display version information for Polycom support personnel. The number of ports available on the Video card for Continuous Presence participants or for Conferences...

  • Page 103: Mcu Card Management

    MCU Card Management The following task may be performed to manage the MCU cards: Listing the installed modules • Viewing the module parameters • Listing the cards units and options • Displaying the Faults Report • Resetting MCU • The MCU must be connected in order to perform the above tasks. For details, see Chapter 3, “Connecting to an MCU”...
  • Page 104 MGC-25 Getting Started Guide The MGC-25 can contain several cards, as listed in Table 8-4: Table 8-4: MGC Cards Card NET2 Network IP Network MUX+ AUDIO7 VIDEO6 When double-clicking the Cards icon in the Browser pane, the Status pane displays the status of each card: 8-10 Function Interfaces between the MGC unit and the ISDN or...
  • Page 105 Table 8-5: MCU's Cards Status Field Description Slot Displays the slot icon and number; a white icon indicates an empty slot and a green icon indicates an occupied slot. Type Displays the type of card that occupies the slot. The following card types are available, as listed in Table 8-4.

  • Page 106: Viewing Module Parameters

    MGC-25 Getting Started Guide Viewing Module Parameters Each card is automatically identified by the system, as well as the versions of the programs embedded in it. These parameters can be viewed in the card Properties - Card Settings dialog box. You may want to view the card parameters, disable one or more of the card's units, or modify the card configuration.

  • Page 107: Viewing The Ip Card Properties

    The system indicates the physical slot in which the card is inserted, the card's type, hardware version and serial number as identified by the MCU's software. When the MCU is updated with a new software version, the current card configuration definitions are automatically copied and the new configuration files are loaded to the card during the software download process.

  • Page 108: Mcu Faults Report

    MGC-25 Getting Started Guide MCU Faults Report The Faults function records faults related to the MCU that are encountered during operation. To view the Faults list: Right-click the MCU icon, and then click Faults. The Faults window opens. 8-14...
  • Page 109 The following columns appear in the Faults report: Table 8-6: Faults Columns Field Description Time Lists the date and time that the fault occurred. This column also includes the icon indicating the fault Level. The Levels and their icons are detailed in Level Category Lists the type of fault.
  • Page 110 MGC-25 Getting Started Guide Table 8-6: Faults Columns Field Code Description You can save the Faults report to a text file. To do so, click the Save to file button. The Save As dialog box opens. Select a destination folder and enter the file name, and then click Save. You return to the Faults window.

  • Page 111: Reset Mcu

    Reset MCU The Reset MCU function is used to reset the MCU when there are substantial changes to the MCU hardware, or when there are problems with the MCU. If a reset is performed while running On Going Conferences, at the end of the MCU Startup, these conferences are automatically restored with all the defined participants in “Standby”...
  • Page 112 MGC-25 Getting Started Guide 8-18...

  • Page 113: Appendix A: Default Templates

    Appendix A: Default Templates Five default Reservation templates are installed with the MGC Manager: Audio (Default-Audio) • COP (Default_COP) • Video (Default_Video) • • Software Continuous Presence (SW CP) Video Switching (Video-Switch) • This appendix lists the values of the fields in the default templates. For a detailed description of the fields, refer to the MGC Manager User’s Guide, Volume I, Chapter 4.

  • Page 114: Default-Audio - Conference Template Properties

    MGC-25 Getting Started Guide Default-Audio - Conference Template Properties Parameter General Name Duration Billing Entry Queue Access Meet Me Per Conf. Conf. Entry Password Web/Chairperson Password Numeric ID User Defined 1-3 Conference Type Media Supported Network Remarks Remarks History Scheduler Starting Date Starting Time Settings...
  • Page 115 Parameter Msg Service Name VTX 1000 On Hold Enable Invite SilenceIT Label Conference Lock Mute ‘Meet Me’ Parties Start Conf. Requires Chairperson Terminate After Chairperson Exits Auto Termination Before First Join After Last Quit Audio Alg. Roll Call Entry Tone/Roll Call announcement End Time Alert Tone Exit Tone/Roll Call announcement...
  • Page 116 MGC-25 Getting Started Guide Parameter Allow undefined Participants Min Participants Max Participants Pre-Defined Participants File Dial-Out Manually Meet Me Per Conf Meeting Room - Limited Sequences Meet-Me Service Recording Enable Recording Value Yes (disabled) Auto (as previously selected) No (disabled) (empty)

  • Page 117: Default_Cop - Conference Template Properties

    Default_COP - Conference Template Properties Parameter General Name Duration Billing Entry Queue Access Meet Me Per Conf. Conf. Entry Password Web/Chairperson Password Numeric ID User Defined 1-3 Conference Type Media Supported Network Video Session Remarks Remarks History Scheduler Starting Date Starting Time Settings Restricted...
  • Page 118 MGC-25 Getting Started Guide Parameter Video Rate In/Out Msg Service Type Conference On Port Encryption SilenceIT VTX 1000 Chair Control Cascade T120 Rate FECC/LSD Rate Label Conference Lock Mute ‘Meet Me’ Parties Start Conf. Requires Chairperson Terminate After Chairperson Exits On Hold Enable Invite Auto Termination...
  • Page 119 Parameter End Time Alert Tone Exit Tone/Roll Call announcement Talk Hold Time Audio Mix Depth Pro-Motion Video Protocol Video Format Frame Rate Quality Annex N Annex P Annex F Participants Pre-Defined Participants Conference Participants Search Allow undefined Participants Min Participants Max Participants Pre-Defined Participants File Dial-Out Manually...
  • Page 120 MGC-25 Getting Started Guide Parameter Speaker Notation Auto Layout Video Layout Same Layout Lecture Mode Meet Me Per Conf Meeting Room - Limited Sequences Meet-Me Service Recording Enable Recording Value Yes (disabled) [None] No (disabled) (empty)

  • Page 121: Default_Video - Conference Template Properties

    Default_Video - Conference Template Properties Parameter General Name Duration Billing Entry Queue Access Meet Me Per Conf. Conf. Entry Password Web/Chairperson Password Numeric ID User Defined 1-3 Conference Type Media Supported Network Video Session Remarks Remark History Scheduler Starting Date Starting Time Settings Restricted...
  • Page 122 MGC-25 Getting Started Guide Parameter Video Rate In/Out Msg Service Type Conference on Port Encryption SilenceIT VTX 1000 Chair Control Cascade T120 Rate FECC/LSD Rate Label Conference Lock Mute ‘Meet Me’ Parties Start Conf. Requires Chairperson Terminate After Chairperson Exits On Hold Enable Invite Auto Termination...
  • Page 123 Parameter End Time Alert Tone Exit Tone/Roll Call announcement Talk Hold Time Audio Mix Depth Pro-Motion Video Protocol Video Format Frame Rate Quality Annex N Annex P Annex F Participants Pre-Defined Participants Conference Participants Search Allow undefined Participants Min Participants Max Participants Pre-Defined Participants File Dial-Out Manually...
  • Page 124 MGC-25 Getting Started Guide Parameter Speaker Notation Auto Layout Video Layout Same Layout Lecture Mode Meet Me Per Conf Meeting Room - Limited Sequences Meet-Me Service Recording Enable Recording A-12 Value [None] No (disabled) (empty)

  • Page 125: Software Cp - Conference Template Properties

    Software CP - Conference Template Properties Parameter General Name Duration Billing Entry Queue Access Meet Me Per Conf. Conf. Entry Password Web/Chairperson Password Numeric ID User Defined 1-3 Conference Type Media Supported Network Video Session Remarks Remark History Scheduler Starting Date Starting Time Settings Restricted...
  • Page 126 MGC-25 Getting Started Guide Parameter Video Rate In/Out Msg Service Type Conference on Port Encryption SilenceIT VTX 1000 Chair Control Cascade T120 Rate FECC/LSD Rate Label Conference Lock Mute ‘Meet Me’ Parties Start Conf. Requires Chairperson Terminate After Chairperson Exits On Hold Enable Invite Auto Termination...
  • Page 127 Parameter End Time Alert Tone Exit Tone/Roll Call announcement Talk Hold Time Audio Mix Depth Pro-Motion Video Protocol Video Format Frame Rate Quality Annex N Annex P Annex F Participants Pre-Defined Participants Conference Participants Search Allow undefined Participants Min Participants Max Participants Pre-Defined Participants File Dial-Out Manually...
  • Page 128 MGC-25 Getting Started Guide Parameter Speaker Notation Auto Layout Video Layout Same Layout Lecture Mode Meet Me Per Conf Meeting Room - Limited Sequences Meet-Me Service Recording Enable Recording A-16 Value No (disabled) No (disabled) [None] (disabled) No (disabled) (empty)

  • Page 129: Video-Switch - Conference Template Properties

    Video-Switch - Conference Template Properties Parameter General Name Duration Billing Entry Queue Access Meet Me Per Conf. Conf. Entry Password Web/Chairperson Password Numeric ID User Defined 1-3 Conference Type Media Supported Network Video Session Remarks Remark History Scheduler Starting Date Starting Time Settings Restricted...
  • Page 130 MGC-25 Getting Started Guide Parameter Video Rate In/Out Msg Service Type Conference on Port Encryption SilenceIT VTX 1000 Chair Control Cascade T120 Rate FECC/LSD Rate Label Conference Lock Mute ‘Meet Me’ Parties Start Conf. Requires Chairperson Terminate After Chairperson Exits On Hold Enable Invite Auto Termination...
  • Page 131 Parameter End Time Alert Tone Exit Tone/Roll Call announcement Talk Hold Time Audio Mix Depth Pro-Motion Video Protocol Video Format Frame Rate Quality Annex N Annex P Annex F Participants Pre-Defined Participants Conference Participants Search Allow undefined Participants Min Participants Max Participants Pre-Defined Participants File Dial-Out Manually...
  • Page 132 MGC-25 Getting Started Guide Parameter Speaker Notation Auto Layout Video Layout Same Layout Lecture Mode Meet Me Per Conf Meeting Room - Limited Sequences Meet-Me Service Recording Enable Recording A-20 Value No (disabled) No (disabled) 1 (full screen) [None] No (disabled) (empty)

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