Upgrading From A Version Using Numeric Id For Entry Queue Routing; Removal Of Redundant Configuration Files; Downloading The Software To The Mcu - Polycom MGC+100 Release Note

Upgrading from a Version using Numeric ID for Entry Queue Routing

Version 7.5 uses Numeric ID as the routing method from Entry Queues to destination
conferences. If your current version uses Numeric ID for routing from Entry Queues to
destination conferences (version 6.x and higher), no change in the system.cfg file is
required.
To upgrade the MCU version:
1.
2.
3.

Removal of Redundant Configuration Files

With initial MGC version installations, it is possible that the MCU was subject to version
downgrades. In order to ensure smooth MGC version upgrade (if the MCU was subject to a
downgrade), restore reservations, meeting rooms and card configurations prior to manually
removing specific configuration files. Please contact Polycom Support for further
instructions.

Downloading the Software to the MCU

To install a software update on the MCU:
1.
Download the MCU software to the MCU. For more details, see "MGC Unit Software
Upgrade Procedure".
Send the "system.cfg" file included in the software kit to the MCU (MCU Utils ->
Send File).
Reset the MCU.
On the File menu, click Download MCU Software.
Alternatively, right-click the MCU icon, click MCU Utils, and then click Download
MCU Software.
The Logon dialog box opens.
The Login Name and Password of the currently logged in operator are entered by
default. If required, enter another login name and password.
Software Upgrade Procedure
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