Downloading The Dongle File - Polycom MGC+100 Release Note

MGC Release Notes - Version 7.5

Downloading the Dongle File

Prior to accessing the Polycom Resource Center Web site, retrieve from the MCU the
system serial number.
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To retrieve the Dongle File from a Polycom Web Site:
Access the Polycom Resource Center web site http://extranet.polycom.com/csnprod/
signon.html.
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e-mail). If the numbers do not match, do not proceed with the upgrade process and
contact support.
The MCU-25/50/100 have a Polycom label with a Serial No. fixed on the rear panel.
User ID and Password are required to access this site. If you do not have a User ID or
Password, please refer to your next level of support.
Enter your User ID and Password and click Sign In.
The Welcome to the Polycom Resource Center window appears.
Click MGC Product Activation.
The MGC Dongle Upgrade File window opens.
Enter the System Serial Number and Dongle Serial Number.