Polycom DOC2231A Getting Started Manual
  1. Manuals
  2. Brands
  3. Polycom Manuals
  4. Gateway
  5. DOC2231A
  6. Getting started manual
Polycom DOC2231A Getting Started Manual

Polycom DOC2231A Getting Started Manual

Polycom video conference bridge getting started guide
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
MGC+50/MGC+100
Getting Started Guide
Version
9.0.4 |
August 2010
|
DOC2231A

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DOC2231A and is the answer not in the manual?

Questions and answers

Related Manuals for Polycom DOC2231A

Summary of Contents for Polycom DOC2231A

  • Page 1 MGC+50/MGC+100 Getting Started Guide Version 9.0.4 | August 2010 DOC2231A...
  • Page 2 (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change...
  • Page 3 If requested, the FCC registration Number and REN must be provided to the telephone company. Any repairs to this equipment must be carried out by Polycom Inc. or our designated agent. This stipulation is required by the FCC and applies during and after the warranty period.
  • Page 4 Singapore Certificate MGC+100 --- Complies with IDA standards G1260-05 MGC+50 --- Complies with IDA standards G1261-05 Taiwan Certificate Regulatory Notices Russian Communication Certificate The MGC+100 and MGC+50 comply with the Russian Ministry of Communication requirements stated in certificate OC/1-MM-15.

  • Page 5: Table Of Contents

    Rack Mount Safety Precautions ......2-3 Polycom MGC+/ReadiManager Precautions ....2-3 Unpacking and Positioning the MGC+100 .
  • Page 6 Defining the MCU ........3-5 Connecting to an MCU .
  • Page 7 Defining a New Audio Conference ..... 6-1 Defining a New Audio Only Entry Queue ..... 6-1 Defining an On Going Audio Conference .

  • Page 9: Before You Begin

    Getting Started Guide The term ReadiConvene, used in this documentation, refers to the combined MGC+ unit with the installed Polycom® ReadiManager™ Integrated Application Module (IAM). It provides functionality of both the MGC+ unit and the ReadiManager™.

  • Page 10: Network Equipment, Numbers And Addresses

    Chapter 1 - Before You Begin Network Equipment, Numbers and Addresses Obtain the following information from your network administrator: • IP address for the MGC+50/MGC+100 • Subnet Mask for the MGC+50/MGC+100 Default Gateway IP address (optional) • Gatekeeper IP address, if applicable •...

  • Page 11: Overview Of The Getting Started Guide

    Overview of the Getting Started Guide The MGC+50/MGC+100 Getting Started Guide includes the following topics: Chapter 1 - Before You Begin This chapter includes the following: System Overview • System Specifications • General Site Requirements - Network Equipment, Numbers and •...
  • Page 12 Chapter 1 - Before You Begin Chapter 6 - Defining a New Audio Conference This chapter includes instructions on how to: Define the basic parameters of a new Audio Only Entry Queue • Define a new Standard Audio Only conference •...

  • Page 13: Hardware Installation

    Hardware Installation This chapter describes the unpacking and connection of both the MGC+50 and the MGC+100, to the ISDN, T1-CAS, IP, MPI (serial) network(s) and to the operator workstation (PC). Hardware Installation First Entry MCU IP Configuration MGC Manager Software Installation MGC Unit Definition in the...

  • Page 14: Hardware Installation

    When deciding on a setup location for the MGC+, refer to the section “System Safety” on page 2-2. Disclaimer Polycom is not responsible for damage sustained during shipment of this product. System Safety This section includes the follow topics related to system safety: •...

  • Page 15: Rack Mount Safety Precautions

    • Always keep the rack’s front door and all the blade’s panels and components closed when not servicing, to maintain proper cooling. Polycom MGC+/ReadiManager Precautions The following precautions should be followed with regards to installation of the ReadiConvene: Use a regulating uninterruptable power supply (UPS) to protect the MGC+ from power surges and voltage spikes, to keep your MCU and ReadiManager IAM operating in case of a power failure.

  • Page 16: Unpacking And Positioning The Mgc+100

    Chapter 2 - Hardware Installation Unpacking and Positioning the MGC+100 To unpack and position the MGC+100: When you receive your MGC+100, inspect the equipment for damage and verify that the components match the packing slip. If you did not receive a component or if there is damage to the system, notify your service representative immediately.
  • Page 17 Release the clasp locks at the bottom, and lift the MGC+100 top cover. Wood Packing Case Foam Block Foam Block Figure 2-2: Unpacking the MGC+100 Lift the MGC+100 unit and remove the packaging material. Lower the MGC+100 unit, placing it on the surface. If the MGC+100 is a standalone unit, place it on a flat surface.

  • Page 18: Mounting The Mgc+100 In A 23" Rack

    Chapter 2 - Hardware Installation Mounting the MGC+100 in a 23” Rack The MGC+100 can be mounted in a 23” rack using the two mounting plates that are pre-installed on the unit. Make sure that the MCU is turned OFF and it is disconnected from the AC power.

  • Page 19: Mgc+50 Hardware Installation

    When you receive your MGC+50, inspect the equipment for damage and verify that the components match the packing slip. If you did not receive a component or if there is damage to the system, notify Polycom immediately. Wood Packing Case...
  • Page 20 Chapter 2 - Hardware Installation Release the clasp locks at the bottom, and lift the MGC+50 top cover. Wood Packing Case Foam Block Foam Block Figure 2-4: Unpacking the MGC+50 Lift the MGC+50 unit and remove the package base. Lower the MGC+50 unit, placing it on the surface. If you are rack mounting the MGC+50, allow a minimum clearance of 3 inches above the unit.

  • Page 21: Mounting The Mgc+50 On A Rack

    Mounting the MGC+50 on a Rack The MGC+50 can be mounted in a 19” rack using the two mounting plates that are usually pre-installed. To install and mount the MGC+50: Place the MGC+50 in a 19” rack and while supporting it, screw the •...

  • Page 22: Connecting And Setting Up The Mgc+100/Mgc+50

    Chapter 2 - Hardware Installation Connecting and Setting Up the MGC+100/ MGC+50 To Connect the MGC+100/ MGC+50 to the network and power source and set up the system the following procedures are performed: Connecting the MGC+ unit to the power source (AC inlet) •...

  • Page 23: Connecting The Mgc+100/Mgc+50 To The Local Network

    Turn on the power by pressing on the power switch located on the rear panel of the MGC+100/ MGC+50 unit. Connecting the MGC+100/MGC+50 to the Local Network The MGC+ must be connected to the local LAN network to enable communication between the MGC+ unit and the PC workstations running the MGC Manager application.
  • Page 24 Chapter 2 - Hardware Installation To connect the MGC+ to the ISDN network or T1-CAS Network: Connect the 8-pin RJ-45 connector of the network cable to the NET • RJ-45 jack on the rear panel of the MGC+. Repeat this step for each of the ISDN network lines to be connected to the Network Interface card installed in the MCU.

  • Page 25: Connecting The Mgc+ To The Ip Network

    Connecting the MGC+ to the IP Network If an IP network Interface card is installed in the MGC+, connect the 8-pin RJ-45 connector of the LAN network cable to the LAN-323 RJ-45 jack on the rear panel of the MGC+. Figure 2-6: LAN IP network connection The IP network properties must be defined in the Network Services, For details, see MGC+ Administrator’s Guide, Chapter 3.

  • Page 26: First Entry Mgc+ Control Unit (Cu) Ip Configuration

    Chapter 2 - Hardware Installation First Entry MGC+ Control Unit (CU) IP Configuration The MCU is delivered with a default IP address: 129.254.4.8. At this point you cannot communicate with the MCU from the MGC Manager application, as the IP address is incorrect. You must change this IP address to the IP address appropriate for your site’s network.
  • Page 27 Table 2-1: IP Configuration Options Option Description IP Address The system displays the currently defined IP address. Enter the IP address allocated to the MCU by the network administrator. Subnet Mask Enter the Subnet Mask of the MCU. Default Gateway Enter the IP Address of the default gateway/router.

  • Page 28: Locally

    Chapter 2 - Hardware Installation Press the Eject button. Once the message “1 File(s) copied” is displayed on screen, the Flash Memory LED no longer flashes. Do not press the Eject button while the Flash Memory LED is flashing. 10. Remove the Compact Flash disk from the Compact Flash slot on the MGC+ Control Module and press the Reset button on the MGC+.
  • Page 29 In the MCUs list, double-click the MCU icon to connect to it. Modify the IP address of the MCU unit as allocated by the network administrator. This is the IP address with which the MCU is identified on the LAN and not its definition in the MGC Manager application: Right-click the MCU icon, and then click IP Configuration.
  • Page 30 Chapter 2 - Hardware Installation 13. In the MGC Manager application, modify the MCU definition: 2-18 Table 2-2: IP Configuration Options Option Description IP Address The system displays the currently defined IP address. Enter the IP address allocated to the MCU by the network administrator.

  • Page 31: Using A Keyboard And Monitor Attached To The Mgc+ Unit

    14. Connect to the MCU. Using a Keyboard and Monitor Attached to the MGC+ unit Access the Main Control Module rear I/O panel and connect the keyboard and the monitor to the appropriate ports. The MCU Properties dialog box opens. Enter the IP address of the MCU as you have defined in the IP Configuration.
  • Page 32 Chapter 2 - Hardware Installation Press the Reset button on the MCU. The command line is displayed on the monitor. Type C:\>dir mcu\cfg and press Enter. Type C:\>\mcu\cfg>edit lan.cfg and press Enter. The Edit screen opens displaying the IP configuration parameters. Move the cursor to the appropriate line and enter the new IP Address, as supplied by the network administrator.

  • Page 33: Mgc+ Software Installation And Configuration

    You are required to configure the ReadiManager IAM and MGC+ Control Unit (CU) blades on the MGC+. Initial ReadiManager IAM Configuration For entering system configuration settings and deploying the ReadiManager IAM to your Network refer to the Polycom ReadiManager IAM Getting Started Guide, Chapters 1 and 2.

  • Page 34: Installing The Mgc Manager

    MGC+50/MGC+100 Getting Started Guide Installing the MGC Manager To configure the MGC+ unit to your environment, setup conferences and Initial IP control the MGC+ unit you must install the MGC Manager software on a PC. Configuration A single MGC Manager-enabled PC can manage multiple MCUs. During the installation, default Reservation templates are installed.The MGC unit is shipped with a Default IVR Service and Default Entry Queue Service.
  • Page 35 Chapter 3 - MGC+ Software Installation and Configuration The User Information screen opens. Enter your name and the name of your company in the appropriate boxes. For a standard installation, enter Polycom in the Serial box. Click Next. Follow the on-screen instructions to complete the installation process.

  • Page 36: Starting The Mgc Manager Application

    MGC+50/MGC+100 Getting Started Guide Starting the MGC Manager Application The MGC Manager application is designed to set up and monitor multipoint Initial IP video conferences, and to perform system configuration activities for the Configuration MGC+ Multipoint Control Units (MCUs) to which it connects. To start the MGC Manager application: •...

  • Page 37: Defining The Mcu

    Defining the MCU To manage and control the MGC+ unit it must be added to the MCUs network Initial IP list in the MGC Manager application. Configuration Installing the MGC Manager To define an MCU Connection: In the Browser pane, right-click the MCUs Network icon, and then click Starting the MGC New MCU.
  • Page 38 MGC+50/MGC+100 Getting Started Guide Click OK. The Add MCU dialog box closes. A new icon with the specified MCU name appears in the Browser pane listed below the MCUs Network icon.

  • Page 39: Connecting To An Mcu

    Enter your Login Name and Password, and then click OK. Note that each MCU is initially configured with a default operator whose Login and Password are both POLYCOM. Additional operators can be defined. For more details, see the MGC Administrator’s Guide, Chapter 6.

  • Page 40: Configuring The Network Services

    MGC+50/MGC+100 Getting Started Guide Configuring the Network Services The Network Services include the parameters of the networks connected to Initial IP the MCU. If no Network Services have been configured, depending on your Configuration system configuration, the appropriate Network Service must be configured. This section describes the configuration of both IP and ISDN networks.
  • Page 41 Chapter 3 - MGC+ Software Installation and Configuration To define the Network Service: In the Network Configuration Wizard window, click either IP or ISDN. The the configuration process can start in any order. If you have selected IP, the IP Configuration dialog box opens.
  • Page 42 Network Service prefix as part of the dialing string, some gatekeepers require the configuration of an IP Network Service prefix prior to its definition in the gatekeeper. With Polycom PathNavigator, the IP Network Service prefix automatically registers with the gatekeeper and does not require prior definition.
  • Page 43 Chapter 3 - MGC+ Software Installation and Configuration Table 3-1: IP Configuration Parameters (Continued) Field Description Cards Click this button to automatically detect the IP address Configuration and Alias (if known) of the IP+ cards installed on the MCU. The IP+ card type and its slot number, IP address and alias are listed.
  • Page 44 URI (the part of the host’s address that appears after the at sign (@), or in a URL the part following the www. prefix), for example, polycom.com. This field is used both for SIP proxy registration purposes and DNS resolution and therefore it is required if you are using DNS servers in this service.
  • Page 45 SIP server in the polycom.com domain to which it will forward the call. When this call arrives at the SIP server in polycom.com, the server looks for the registered user (EQ1) and forwards the call to this Entry Queue or conference.
  • Page 46 MGC+50/MGC+100 Getting Started Guide Click OK. If your system supports only IP networks, a confirmation message is displayed. Click OK. If you are defining only the IP Network Service, the Network Configuration dialog box closes and the new IP Network Service appears in the IP Network Services list.
  • Page 47 Chapter 3 - MGC+ Software Installation and Configuration Click PRI Configuration to define any ISDN span. The ISDN Cards configuration window appears. ISDN (Net) cards present on the MCU are automatically listed together with their slot number. Select any PRI span by selecting the relevant check box. Click OK when complete.
  • Page 48 MGC+50/MGC+100 Getting Started Guide The Network Services definition is complete, and the Network Configuration dialog box closes. The new Network Services appear in the IP Network Services and the ISDN Network Services lists. The following icons are used to indicate the IP Network Service type: Table 3-2: IP Network Service Icons Icon By default, the new Network Services are set as the system default.

  • Page 49: About Conferences

    About Conferences Different conference types are available according to their initiation modes: reservationless conferences and scheduled conferences. On-Demand (Reservation-less) Conferencing Reservation-less conferencing enables participants to immediately start and connect to an On Going Conference from their endpoint, with no advanced scheduling.

  • Page 50: Meeting Rooms

    MGC+50/MGC+100 Getting Started Guide database application whether a conference with a specific Numeric ID may be started. This is the method used with Windows Messenger and Office Communicator to initiate multipoint Video or Audio conferences. For more information about Ad Hoc conferencing, see the MGC Manager User’s Guide, Volume II, Chapter 3.

  • Page 51: Video Conference Attributes

    Video Conference Attributes There are four general types of video conferences: • Video Switching - A conference in which all participants use the same video and audio formats. Whenever a participant starts to speak, the participant appears on all endpoints in full screen display as the conference is a voice activated video switching conference.

  • Page 52: Entry Queue

    MGC+50/MGC+100 Getting Started Guide Entry Queue An Entry Queue is a special routing lobby that is used for routing participants to their target conference. One or several dial-in numbers are assigned to the Entry Queue, and they are used by callers to all conferences. Once callers are connected to the Entry Queue, they are routed and connected to the target conferences if they provide the appropriate conference IDs and passwords (optional).

  • Page 53: Basic Operations

    Basic Operations This chapter describes how to start, monitor and manage On Going Conferences. Reservation Templates A Reservation template includes the conference parameters, such as the conference media (audio, video), video session, line rate, video protocol and other video parameters, IVR Service and more. The reservation can include the conference participant parameters.

  • Page 54: Starting A Conference

    MGC+50/MGC+100 Getting Started Guide Starting a Conference You can start an On Going Conference from one of the default Reservation templates provided with the system or you can define a new On Going Conference. For more details about defining new conferences, see MGC Manager User’s Guide, Chapter 4, “Defining a new Audio Only Conference”...
  • Page 55 Right-click the icon of the Reservations in Database template and click Start Immediately. If more than one MCU is connected, select the name of the MCU to run the conference from the pop-up list. If the MGC Manager application is connected to several MCUs, select the MCU name as well as the reservation template.

  • Page 56: Viewing The Conference Dial-In Properties

    MGC+50/MGC+100 Getting Started Guide Viewing the Conference Dial-in Properties The dial-in numbers and passwords needed to enter a conference, including IP Network Prefixes and Numeric IDs appear in the MGC Manager Status pane. To view the list of On Going Conferences and their dial-in numbers: Expand the MCU tree, and then click the On Going Conferences icon.

  • Page 57: Connecting To A Conference/Entry Queue

    Connecting to a Conference/Entry Queue Defined dial-in participants can connect to any conference by dialing the conference dialing string (ISDN, H.323 or SIP). The MCU identifies their CLI or IP address (as defined in the participant properties) and routes them to the appropriate conference.
  • Page 58 SIP participants dial the conference/Entry Queue URI using the format: Conference or Entry Queue name@domain name. For example, MRO1@polycom.com, or EQ1@polycom.com. Usually for SIP conferencing, an Ad Hoc Entry Queue is used. In this scenario, the first participant dials the Entry Queue and creates a new conference, while the other conference participants dial directly to the conference using the conference name or Numeric ID.

  • Page 59: Monitoring On Going Conferences

    Monitoring On Going Conferences You can monitor conferences and perform various operations while conferences are running. Monitoring involves viewing the status of On Going Conferences and the status of their participants. Three levels of monitoring are available with the MGC Manager: •...

  • Page 60: Monitoring A Conference

    MGC+50/MGC+100 Getting Started Guide Monitoring a Conference When you click a conference icon, the conference appears in the Status pane. However, to get more details regarding the conference and participants statuses or to monitor several conferences simultaneously, it is advised to monitor the conferences in the Monitor pane.
  • Page 61 The Participant Monitoring Filter dialog box opens. Select the appropriate check boxes that indicate the statuses to monitor. The following statuses may be selected: Table 5-1: Participant Statuses to be Monitored Filtering Option Description Faulty participant Participants who have problems connecting to the conference.

  • Page 62: Listing Participants In The Browser And Status Panes

    MGC+50/MGC+100 Getting Started Guide The conference and participant details appear in the Monitor pane. The Status and Monitor panes take the form of a table. Each row represents a conference or a participant. Each column represents a parameter that is being monitored. The Conference Name, Status, Phone#, Connection Type, Retries Left, Channel# and Bonding fields also appear in the Status pane.
  • Page 63 Expand the On Going Conference or Reservation to list its participants. The participants are listed below the conference or Reservation. Different icons are used to indicate the participant roles and their connection status. For details, see the MGC Manager User’s Guide, Volume I, Chapter 5.

  • Page 64: Participant Level Monitoring

    MGC+50/MGC+100 Getting Started Guide Participant Level Monitoring In addition to the data that appears in the Status and the Monitor panes, you can view detailed information about the connection parameters and status of each of the conference participants. This is especially useful if there is a problem during the connection of the participant to the conference.

  • Page 65: Operations Performed During On Going Conferences

    Operations Performed During On Going Conferences The following operations can be performed during On Going Conferences: • Adding a new participant to a conference Connecting/Disconnecting participants • • Muting/Unmuting participants Locking/Unlocking the conference • Changing the conference duration • Terminating the conference manually •...
  • Page 66 MGC+50/MGC+100 Getting Started Guide To add a new participant to a Conference: List the On Going Conferences. Right-click the icon of the conference to which to add a participant, and then click New Participant. Alternatively, click the conference icon, and then click the New Participant button on the Conference Toolbar.
  • Page 67 SIP Participant The Identification parameters change according to the selected Interface Type. In the Name box, enter the participant’s name. For video participants using H.221 aggregation, enter the phone numbers separated by semicolons. For example, for a 2B participant: 9251921;9251922. If using Bonding (both numbers are the same), enter the number once.
  • Page 68 MGC+50/MGC+100 Getting Started Guide In the User Defined fields, enter general information about the participant, if required. If you are defining an Audio Only participant, click the Audio Only check box. If you are adding a participant to an Audio Only conference, this option is automatically selected and cannot be cleared.
  • Page 69 Click the Participants tab to add participants to the conference. The Properties - Participants dialog box opens. In the Pre-Defined Participants list, select the participants to add and then click the >> button. Alternatively, you can define a new participant by clicking the New button.

  • Page 70: Making Dial-Out Connections

    MGC+50/MGC+100 Getting Started Guide Making Dial-Out Connections When the Dial-Out Manually option is selected for the conference, the operator connects the dial-out participants to the conference. Also when a participant is disconnected from the conference, you can reconnect the participant to the conference. To manually establish a Dial-out connection: In the Monitor pane, Status pane or Browser pane, right-click the •...

  • Page 71: Disconnecting Participants

    Disconnecting Participants When a participant does not need to continue in a conference, you can disconnecting or delete the participant. When you disconnect a participant, the resources assigned to the participant remain allocated and the participant’s parameters remain in the system memory.

  • Page 72: Muting A Participant

    MGC+50/MGC+100 Getting Started Guide To delete a participant: In the Monitor pane, Status pane or Browser pane, right-click the participant icon, and then click Delete. Alternatively, click the Participant icon, and then click the Delete button on the Participant Toolbar. A confirmation dialog box appears.

  • Page 73: Locking And Unlocking A Conference

    To mute a participant using MGC Manager: • In the Monitor or the Status pane, right-click the participant icon, and then click Mute Audio to mute the audio signal, or click Mute Video to mute the video signal. Alternatively, click the Participant icon and then click the Mute Audio button or Mute Video button on the Participant Toolbar.

  • Page 74: Changing The Conference Duration

    MGC+50/MGC+100 Getting Started Guide To Lock or Unlock a conference: • Right-click the conference icon, and then click Lock Conference or Unlock Conference. Alternatively, click the Conference icon, and then click the Lock button or Unlock button on the Conference Toolbar. Changing the Conference Duration It is often necessary to extend the duration of a conference or terminate a conference before its scheduled completion time.
  • Page 75 To change the duration of an On Going Conference: In the Browser, Monitor or Status panes, right-click the conference icon, and then click Properties. The Conference Properties dialog box opens. Click the Scheduler tab. Modify the conference Ending Time. Chapter 5 - Basic Operations 5-23...

  • Page 76: Terminating A Conference Manually

    MGC+50/MGC+100 Getting Started Guide Click OK. The Conference Properties dialog box closes. The conference’s duration is changed. Terminating a Conference Manually You can manually end the conference before its scheduled end time. Usually, you will use this option when all the participants disconnected from the conference, or if the meeting organizer has requested it.

  • Page 77: Changing The Layout In A Continuous Presence Conference

    Changing the Layout in a Continuous Presence Conference You can select a particular Video Layout (that is a specific arrangement of video windows on the screens) or Auto Layout during On Going Continuous Presence conferences. In the Browser pane, expand the On Going Conference list. Right-click the On Going Conference icon, and then click Properties.
  • Page 78 MGC+50/MGC+100 Getting Started Guide 5-26...

  • Page 79: Defining A New Audio Conference

    Defining a New Audio Conference The following entities can be defined for Audio Only conferencing: Define an Audio Only Entry Queue • Define an On Going Audio Only Conference • Define an Audio Only Meeting Room • Defining a New Audio Only Entry Queue An Audio Only Entry Queue is used to rout Audio Only participants to Audio Only conferences, and it is usually defined in Audio Only MCUs.
  • Page 80 MGC+50/MGC+100 Getting Started Guide The Entry Queue Properties dialog box opens. In the Name box, specify a name for the Entry Queue using up to 20 characters. In the Numeric ID box, enter a unique per MCU number (default length is four digits), or leave this field empty to let the NCU assign one when the Entry Queue definition is completed.
  • Page 81 If you selected the IP Only option, you can select the Entry Queue to be Encrypted, and you can select the audio algorithm to use by VoIP participants to connect to the target conference. For Ad Hoc Entry Queue definition, see the MGC User’s Guide, Volume II, Chapter 3.
  • Page 82 MGC+50/MGC+100 Getting Started Guide The New Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list. To set the Audio Only Entry Queue as the default Entry Queue, see Chapter 7, “Creating an On Going Video Conference” on page 7-6.

  • Page 83: Defining An On Going Audio Conference

    Defining an On Going Audio Conference The following procedure describes the main parameters required to define an Audio conference without Encryption. For a detailed description of all parameters, see the MGC Manager User’s Guide VoicePlus Edition, Chapter 2. To define a new On Going Audio Conference: Expand the MCU tree.
  • Page 84 MGC+50/MGC+100 Getting Started Guide The MCU can be set to Audio Look & Feel mode in which all video related parameters are hidden in all dialog boxes and menus. This is intended for Audio bridges. The Audio Look & Feel mode is set in the Options menu. For more details, refer to the MGC Administrator's Guide, Chapter 5.
  • Page 85 10. Click the Settings tab. The Properties - Settings dialog box opens. Parameters in the Conference Properties - Settings dialog box are grouped in two main panes: General Settings and Media Settings. By default, only the Basic settings in these panes are displayed when you first open the dialog box.
  • Page 86 MGC+50/MGC+100 Getting Started Guide 13. If you want to set up advanced parameters, click the Advanced button on either pane. For more information, see the MGC Manager User's Guide VoicePlus Edition, Chapter 2. 14. Click the Participants tab to add predefined participants to the conference.

  • Page 87: Defining A New Audio Only Meeting Room

    Defining a New Audio Only Meeting Room A Meeting Room is a conference reservation without allocated resources whose default duration is set to 2 hours. A Meeting Room is created once, and can be activated as many times as required. To define a New Meeting Room: Expand the MCU tree to display its options.
  • Page 88 MGC+50/MGC+100 Getting Started Guide Usually Meeting Rooms include undefined participants. However, it is possible to add defined participants from the Pre-Defined Participants list, by selecting the participants and then clicking the >> button. Alternatively, you can define a new participant by clicking the New button.
  • Page 89 Select the Limited Sequences check box, to limit the number of times that the Meeting Room can be activated. If this check box is cleared, the Meeting Room can be activated an unlimited number of times. 10. In the Number of Occurrences field, determine the number of times the Meeting Room can be activated: 1 means that the conference can be activated once, and then it will be deleted from the system.
  • Page 90 MGC+50/MGC+100 Getting Started Guide 6-12...

  • Page 91: Defining A New Video Conference

    Defining a New Video Conference The following entities can be defined for Video conferencing: Define a Video Entry Queue • Start an On Going Conference • Set up a Meeting Room • Defining a New Video Entry Queue You can create several Entry Queues, each with a different set of parameters, to match the parameters of target conferences.
  • Page 92 MGC+50/MGC+100 Getting Started Guide To define a new Video Entry Queue: Expand the MCU tree, right-click the Meeting Rooms, Entry Queues and SIP Factories icon and then click New Entry Queue. The Entry Queue Properties dialog box opens. In the Name box assign a name to the Entry Queue using up to 20 characters.
  • Page 93 In the Entry Queue Service box select a predefined Entry Queue Services that will be used to play voice messages and prompts to participants waiting in the Entry Queue. Leave this field blank to use a default Entry Queue Service, if one is defined. In the Target Conferences area: Select the IP Only check box to create an IP Only Entry Queue, whose target conferences are IP Only conferences and will enable...

  • Page 94: Setting An Entry Queue As Default

    MGC+50/MGC+100 Getting Started Guide The new Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list. Setting an Entry Queue as Default A default Entry Queue can be defined for the MCU, regardless of the dialed IP card.

  • Page 95: Creating A Target Conference From An Entry Queue

    Creating a Target Conference from an Entry Queue You can create a new On Going conference or Reservation with the same parameters as the Entry Queue. This is especially useful for Video Switching conferences, since their parameters must be the same as those of the Entry Queue.

  • Page 96: Creating An On Going Video Conference

    MGC+50/MGC+100 Getting Started Guide Creating an On Going Video Conference The following procedure describes the main parameters required to set up a Video Conference. For a detailed description of all parameters, see the MGC Manager User’s Guide, Volume I, Chapter 4 To create an On Going Conference: Expand the MCU tree, right-click the On Going Conferences icon and then click New Conference.
  • Page 97 In the User Defined Fields boxes, enter the requested information (if required). Change the Conference’s Duration if required. In the Supported Network box, select the appropriate network types that will be used to connect participants to the conference. Select IP to allow only IP participants to the conference.
  • Page 98 MGC+50/MGC+100 Getting Started Guide 12. Optional. In the Web/Chairperson Password box, enter the chairperson password (if this option is enabled in the IVR Service assigned to the conference). 13. Click the Settings tab. The Properties - Settings dialog box opens. The parameters described here are the Basic parameters.
  • Page 99 connect participants to the conference at this line rate or lower, according to their individual capabilities. In a Conference On Port (COP), select the estimated highest transfer rate common to all participants. In this mode, all conference participants must use the same video parameters. In order to maintain a minimum video quality for a Conference On Port, there is a minimum threshold line rate that participants must support in order to connect with video.
  • Page 100 MGC+50/MGC+100 Getting Started Guide Conference Properties - General tab. For more information about COP, see “Video Conference Types” on page 4-3. 19. To force all participants to use encryption, select the Encryption check box. For details about Encryption and encrypted conferences, see the MGC Manager User's Guide, Volume II, Chapter 1.
  • Page 101 Alternatively, select the Auto Layout check box to have the system automatically and dynamically apply layouts with the appropriate number of display windows according to the number of connected video participants. 24. In a Continuous Presence conference, you can add visual effects, such as borders and colors, to the video layouts display on the endpoints.

  • Page 102: Defining A New Video Meeting Room

    MGC+50/MGC+100 Getting Started Guide Defining a New Video Meeting Room A Meeting Room is a conference reservation without resource allocation, whose default duration is set to 2 hours. To define a New Video Meeting Room: Expand the MCU tree. Right-click the Meeting Rooms, Entry Queues & SIP Factories icon, and then click New Meeting Room.

  • Page 103: Management Tools

    Management Tools Various management tools are available to the MGC+50/+100. For details on other management tools, see the MGC Administrator’s Guide. Resource Report The Resource Report displays the number of ports that can be allocated to participants and the number of ports that are currently assigned to On Going Conferences, soon-to-begin reservations and Meeting Rooms.
  • Page 104 MGC+50/MGC+100 Getting Started Guide The Resource Report dialog box opens. The Resource Report window contains the following columns: Table 8-1: Resource Report Columns Column Title Subject Total Active Non Reserved Description Type of MCU resource. Includes the Network Resources that are used by participants to connect to the system, and Media Resources that are used by the system to run different types of conferences.

  • Page 105: Resources Report - Network Resources

    Table 8-1: Resource Report Columns Column Title Reserved Resources Report - Network Resources The Network Resources describes the bandwidth and port availability for participants connecting over various types of networks. This information includes network resources only. In order for participants to connect to a conference, they may also require Audio+, Video+, Data or MUX+ resources, depending on the type of participant and the type of conference.

  • Page 106: Resource Report - Network Resources Details

    MGC+50/MGC+100 Getting Started Guide Resource Report - Network Resources Details • ISDN Services - ISDN Network Services. This section describes the available bandwidth, in B channels, for each type of ISDN connection. Only the installed types of connections are displayed: —...

  • Page 107: Resources Report - Media Resources

    Resources Report - Media Resources Media Resources used by participants from different types of networks are displayed in the lower section of the Resources Report window. To view the Media Resources details, use the scroll bar on the right side of the window. Media Resources Area Parameters Description Each row item appearing in the Media Resources Area is described below.

  • Page 108: Port-Unit Allocation Area

    MGC+50/MGC+100 Getting Started Guide -Quad Mode must run on the Video+8 card. Participants from multiple Video+8 cards can take part in a single conference. — Video Processors - Total number of video processors from all MUX+ - Displayed is the total number of MUX+ ports available •...
  • Page 109 The following modes are available: — Circular - The system allocates the next available sequential unit in the order in which it is numbered on the card according to the unit numbers. For example, if the last used unit is 2, the next time a conference is run, the system will allocate units starting with unit 3 (provided that unit 3 is free).

  • Page 110: Listing The Installed Cards

    MGC+50/MGC+100 Getting Started Guide Listing the Installed Cards You can check which functional modules are installed in a particular MCU by listing them. To list an MCU’s functional modules: In the Browser pane, expand the MCU tree. Expand the MCU Configuration tree. Expand the Cards tree.
  • Page 111 When the Cards icon in the Browser pane is double-clicked, the Status pane displays the status of the card. Occupied slots appear in green while empty slots appear in grey. The slot number appears next to the slot icon. Table 4-2 describes the Status pane columns.
  • Page 112 MGC+50/MGC+100 Getting Started Guide Table 8-2: MCU's Cards Status Columns Field Clock Configured Clock Status Occupied Units Faulty Units Disabled Units Num Units For more information about viewing card parameters, see MGC Manager Administrator’s Guide, Chapter 4. 8-10 Description This column is valid only for ISDN and Serial (MPI-8) Network Interface cards.

  • Page 113: Mcu Faults Report

    Chapter 8 - Management Tools MCU Faults Report The Faults function records faults related to the MCU that are encountered during operation. To view the Faults list: Right-click the MCU icon, and then click Faults. 8-11...
  • Page 114 MGC+50/MGC+100 Getting Started Guide The Faults window opens. The following columns appear in the Faults report: Table 8-3: Faults Fields Field Time Category 8-12 Description Lists the date and time that the fault occurred. This column also includes the icon indicating the fault Level.
  • Page 115 Table 8-3: Faults Fields Field Description Category (cont.) • • • Level Indicates the severity of the problem. The following fault indicators are available: • • • • The icon of the fault Level appears in the Time column. Code Indicates the code of the problem, according to the fault category.

  • Page 116: Reset Mcu

    Right-click the MCU icon, and then click Reset MCU. • When the MCU is restarts, the MCU icon changes accordingly. Obtaining Additional Information Information about Polycom products, technologies, and network solutions is available from the company Web site, at the following URL: http://www.polycom.com/home/resource_center/ 8-14...

This manual is also suitable for:

Mgc+50Mgc+100

Table of Contents