Telephony gateway utilizing spectralink radio protocol (srp) (110 pages)
Summary of Contents for Polycom DOC2238A
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Polycom MGC+50/ MGC+100 Hardware & Installation Guide Version 9.0.4 | August 2010 DOC2238A...
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(e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change...
Rack Mount Safety Precautions ......2-3 Polycom MGC+/ReadiManagerReadiManager Precautions ..2-3 Unpacking and Positioning the MGC+100 ....2-4 Mounting the MGC+100 on a 23”...
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Table of Contents MGC+50 Hardware Installation ......2-26 Compact Flash Memory Use on the MGC+ ....2-40 Swapping the Operating System (OS) .
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Power Supply Flow ........3-7 Hardware Description .
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Table of Contents System Maintenance ....... . 5-1 Controls and Indicators ........5-2 Corrective Maintenance .
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MGC Hardware and Installation Guide Appendix A: Interfaces Pin Assignment ....A-1 PRI Port Assignment ......A-1 LAN PIN Assignment .
Before You Begin The MGC+50 and the MGC+100 are high performance, high capacity Multipoint Control Units (MCU) which support up to 48 ports for the MGC+50, and 96 ports for the MGC+100. They utilize a variable port bandwidth ranging from 56 to 1920 Kbps. Figure 1-1: MGC+ 50 Figure 1-2: MGC+ 100...
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Chapter 1 - Before You Begin The system meets International Telecommunication Union - Telecommunication Standardization Sector, (ITU-T, formerly CCITT) standards for multipoint multimedia bridging devices, and meets ETSI standards for telecommunication products. The flexible architecture in the system is designed to accommodate users’ changing multipoint needs.
MGC+ Unit Main Features The MGC+ unit offers the following features: • Supports a large number of ports (48 for the MGC+50, 96 for the MGC+100) running at 128 Kbps • Universal slots, telco grade high availability with hot-swappable modules, redundancy, on-line upgrading and dynamic resource allocation Support for standard network interfaces (ISDN, T1-CAS, LAN and V.35 •...
Chapter 1 - Before You Begin MGC+50/MGC+100 Specifications Table 1-1 lists the specifications of the MGC+50 and the MGC+100 units. Table 1-1: MGC+ Specifications Physical Height Width Depth Weight Free space above the MCU rack IP Protocols Audio Video Data H.
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Table 1-1: MGC+ Specifications Network interfaces ISDN: T1 PRI, E1 PRI, Multirate ISDN, NFAS, Leased lines-T1/E1, Switched 56 T1-CAS: T1-CAS lines for Audio Only connections IP (H.323 and SIP): Serial: V.35, RS449, RS530/A External MGC+50/MGC+100 Communications Data rates 56 Kbps - 1920 Kbps (E1) Network interfaces ISDN T1/ E1, T1-CAS, LAN, serial (MPI) MGC+ Manager control...
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Chapter 1 - Before You Begin Table 1-1: MGC+ Specifications System Communications Integrated scheduler API to 3rd party reservation systems Conference Setup (Scheduled/ Unscheduled) Meet Me Per Dial-out/Dial-in Diagnostics Power up On-line Remote Serviceability / Reliability Hot plug-in modules Front panel removable modules Power Supply AC Input...
Table 1-1: MGC+ Specifications Power Consumption AC Maximum Power consumption MGC+ Control Unit A new Control unit is located in Slot A of the front panel of the MGC+. The Control Unit has the following features: Support of both XPEK and pSOS Operating Systems (OS) •...
Chapter 1 - Before You Begin Scope of Manual This manual describes the MGC+50 and the MGC+100 hardware and installation procedure. It is intended for service engineers, system administrators and system operators who need to install, configure and maintain the MGC+ unit. Detailed information on using the system, including starting and shutting down the system, is provided in the MGC+ Manager User’s Guide.
Conventions Before using this manual, it is important for you to understand the terms and conventions used: • The term “Choose” or “Double-click” is used when you need to activate a menu command or a command button in the dialog box. The term “Select”...
Chapter 1 - Before You Begin List of Abbreviations The following is the list of abbreviations used throughout this manual: Table 1-2: Abbreviations HDLC ISDN MGC+ 1-10 Application Programming Interface Channel Service Unit Dual Port Ram Electro-Static Discharge High-level Data Link Control High Speed Data Internet Protocol Integrated Services Digital Network...
Installation and Configuration Workflow The MGC+ unit installation and configuration process includes the following main steps: Hardware Installation, Software Installation, Network Services definition and the MGC+ unit cards configuration, and Database Configuration. The hardware and software installation, initial IP configuration and Network Services definition stages are described in the MGC+ Getting Started Guide.
Hardware Installation This chapter describes the unpacking and connection of both the MGC+50 and the MGC+100, to the ISDN, T1-CAS, H.323, MPI or serial network to the operator workstation (PC). Hardware Installation First Entry MCU IP Configuration MGC Manager Software Installation MGC Unit Software...
When deciding on a setup location for the MGC+, refer to the section “System Safety” on page 2-2. Disclaimer Polycom is not responsible for damage sustained during shipment of this product. System Safety This section includes the follow topics related to system safety: “General Safety Precautions”...
Always keep the rack’s front door and all the blade’s panels and • components closed when not servicing, to maintain proper cooling. Polycom MGC+/ReadiManagerReadiManager Precautions The following precautions should be followed with regards to installation of the ReadiConvene: Use a regulating uninterruptable power supply (UPS) to protect the MGC+ from power surges and voltage spikes, to keep your MCU and ReadiManager IAM operating in case of a power failure.
Chapter 2 - Hardware Installation Unpacking and Positioning the MGC+100 To unpack and position the MGC+100: When you receive your MGC+100, inspect the equipment for damage and verify that the components match the packing slip. If you did not receive a component or if there is damage to the system, notify your service representative immediately.
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Wood Packing Case Foam Block Foam Block Figure 2-2: Unpacking the MGC+100 Lift the MGC+100 unit and remove the packaging material. Lower the MGC+100 unit, placing it on the surface. If the MGC+100 is a standalone unit, place it on a flat surface. If you are rack mounting the MGC+100, allow a minimum clearance of 3”...
Chapter 2 - Hardware Installation Mounting the MGC+100 on a 23” Rack The MGC+100 can be mounted to a 23” rack using the two mounting plates that are pre-installed on the unit. Make sure that the MCU is turned OFF and it is disconnected from the AC power.
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Unscrew both MCU the side screws and remove both side plates. From the inside of the MGC-100, screw the mounting brackets to both sides of the MCU, securing the screws in the mounted bracket. MGC+ Hardware and Installation Manual front Remove plate Screw mounting...
Chapter 2 - Hardware Installation 10. Place the MCU in a 23” rack and while supporting it, screw the mounting brackets to the rack securing it with bolts and self-locking nuts. When the unit is installed on a rack, the rack must be properly grounded to the central office ground.
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Module placed on the left bottom. Check that all the parts are in the kit. The kit should contain the following items: Table 2-1: 19” Rack Mounting Kit Item # Polycom P/N MEC2063A SCR2005A WAS2003A WAS2004A Make sure that the MCU power is turned OFF and it is disconnected from the AC power.
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Chapter 2 - Hardware Installation Carefully rotate the MGC+100 counterclockwise 90°, making sure the Control Unit is at the bottom left. While supporting the MGC+100, place it on the 19” rack and screw the brackets to the rack, securing it with the screws and nuts supplied with the rack.
Installing the ReadiManager IAM in the MGC+ Unit This section is relevant only to MGC+ systems that are being upgraded to the ReadiManager by installing the ReadiManager IAM blade. Inspecting the MGC+ ReadiManager Server The MGC+ ReadiManager Server can be shipped in two different ways: The MGC+ ReadiManager Server pre-installed on the MGC+ •...
Chapter 2 - Hardware Installation MGC+ ReadiManager Installation The ReadiManager IAM can be installed with the MGC+ unit ON or OFF. Refer to Table 2-2 on page 2-12 for more detailed instructions. It is important that you follow the sequence of steps as defined in sections below.
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Table 2-2: MGC+ Power Setting During ReadiManager IAM Blade Installation MGC+ Power Do This Setting Remove the rear I/O panel and install the I/O card on the chassis. See “Installing the I/O Card for the ReadiManager IAM” on page 2-15. Remove the ReadiManager IAM front panel.
Chapter 2 - Hardware Installation Removing the Blank Panel from the MGC+ Unit To remove the blank panel from the front of the MGC+ unit: Remove the left panel (labelled MGC+) from the front of the MGC+ unit. Unscrew four screws as shown in the following illustration. When power on the MGC+ is turned ON, you must install the I/O card for the ReadiManager IAM card before installing the ReadiManager IAM.
Installing the I/O Card for the ReadiManager IAM To install the I/O card for the ReadiManager IAM: Remove the right rear I/O cover by loosening the four screws as shown in the following illustration. Figure 2-5: MGC+ 50/100 rear panel detachment Remove the I/O card for the ReadiManager IAM from its package and insert it in its slot as shown in the following illustration.
Chapter 2 - Hardware Installation Inserting the ReadiManager IAM into the MGC+ Unit To insert the Polycom ReadiConvene IAM blade: After removing the left front panel from the MGC+ chassis, unpack the ReadiManager IAM. Insert the ReadiManager IAM into its slot and carefully slide it firmly into the backplane, making sure that it is properly seated in its slot.
Connecting and Setting Up the MGC+100 Use the MGC+100 rear panel diagram below for reference. Main Switch AC Inlet Figure 2-8: MGC+100 Rear Panel with External Connectors To Connect the MGC+100 to the network and power source and set up the system the following procedures are performed: Connecting the MGC+ unit to the power source (AC inlet) •...
Chapter 2 - Hardware Installation Connecting to the power source You can connect to an AC Inlet power supply at your site. It is important to follow these steps. The following restrictions apply to the conductors and connectors that may be used to ground the unit when rack mounted: •...
Connecting the MGC+100 to the LAN Network Connect one end of a network cable to the LAN connector on the rear I/O panel of the MGC+100 Control Module and the other end to the network. MOUSE KEYBOARD COM1 Connecting the MGC+100 to the Operator Workstation (PC) Directly via RS-232 (Optional) Connect one end of an RS-232 cable to the COM2 connector on the rear panel of the MGC+100 Control Module and the other end to the serial port of the...
Chapter 2 - Hardware Installation Connecting the MGC+100 to the Network To connect the MGC+100 to the ISDN network or T1-CAS Network The ISDN network is optional. If the MGC+100 has to be connected to the public ISDN network then an external CSU or similar equipment is needed. T1-CAS network is optional.
To connect the MGC+100 to the H.323 network: If an H.323 network Interface card is installed in the MGC+100, connect the 8-pin RJ-45 connector of the LAN network cable to the LAN-323 RJ-45 jack on the rear panel of the MGC+100. Figure 2-10: LAN H.323 network connection The H.323 network properties must be defined in the Network Services, For details, see MGC+ Administrator’s Guide, Chapter 3.
Chapter 2 - Hardware Installation MCUs in 23" Rack POLYCOM MGC+ Stby Stby Stby Fail Fail Fa il Power Figure 2-11: MPI Box rack mounting options To install the MPI-4/8 Network Interface Module: Slide the MPI-4/8 Network Interface module into a free slot in the MGC front panel.
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To install the MPI Box on Top of the MCU: Turn OFF power to the MCU and unplug it from AC power. If the MCU is rack mounted, disconnect all the external cables, dismount the MCU from the rack and place it on a desktop or work table. If it is a standalone unit, remove the MCU side panels.
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Chapter 2 - Hardware Installation Place the MPI box with its four 160-pin connectors facing the MCU front panel between the two mounting brackets. Secure it with the screws supplied with the MPI Box. If the MCU is standalone, reassemble the side panels. If the MCU is rack mounted, mount the unit on the rack and connect all the external cables.
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PORTS PORTS MPI-8 MPI-8 10. Connect the serial cable running from the DCE to the appropriate 37-pin connector on the rear panel of the MPI Box. If dialing is used, connect the appropriate cable from the DCE to the 25-pin connector on the rear panel of the MPI Box.
When you receive your MGC+50, inspect the equipment for damage and verify that the components match the packing slip. If you did not receive a component or if there is damage to the system, notify Polycom immediately. Wood Packing Case...
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Release the clasp locks at the bottom, and lift the MGC+50 top cover. Wood Packing Case Foam Block Foam Block Figure 2-13: Unpacking the MGC+50 Lift the MGC+50 unit and remove the package base. Lower the MGC+50 unit, placing it on the surface. If you are rack mounting the MGC+50, allow a minimum clearance of 3 inches above the unit.
Chapter 2 - Hardware Installation Mounting the MGC+50 on a Rack The MGC+50 can be mounted in a 19” rack using two mounting plates (Kit 2012A). The side plates are usually mounted when shipped, but if not, follow the directions below to install the mounted plates on the MGC+50 and then mount the MGC+50 on the 19”...
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Once the, Server panel, Main Control Module, the power supply module and the boards are removed, unscrew the side screws from inside the MGC+50, and then remove the plate from both MGC+50 sides. To remove the plate from the right side of the MGC+ unit remove the appropriate number of functional modules to allow access to the screws.
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Chapter 2 - Hardware Installation Insert the functional modules removed earlier into the MGC+50. 10. Mount the Power Supply module, Main Control Module and Server panel back in their place as described in Chapter 5, “Replacing the Main Control Module” on page 5-17. Also see Chapter 5, “Replacing the Power Supply Module on the MGC+50”...
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11. Place the MGC+50 in a 19” rack and while supporting it, screw the mounting brackets to the rack securing it with nuts. MPI Box POLYCOM MGC+ Power Power Mounting Flash Memory Flash Memory Shut Down Reset Line 1 Plate...
Chapter 2 - Hardware Installation Connecting and Setting Up the MGC+50 Use the MGC+50 rear panel diagram below for reference. Figure 2-14: MGC+50 Rear Panel with External Connectors To connect the MGC+50 to the network and power source and set up the system the following procedures are performed: Connecting the MGC+ unit to the power source (AC inlet) •...
Connecting to the Power Source To connect to the AC Inlet: Make sure that the power switch located on the rear panel of the MGC+ unit is off. Insert the power cable into the power connector on the rear panel of the MGC+50 unit.
Chapter 2 - Hardware Installation Connecting the MGC+50 to the LAN Network Connect one end of a network cable to the LAN connector on the rear I/O panel of the MGC+ Control Module and the other end to the network. MOUSE KEYBOARD Connecting the MGC+50 to the Operator Workstation (PC) Directly...
• connector for solid conductor wires with a diameter in the range 0.4 to 0.6 mm. Use Polycom P/N CBL0602A or similar adapter. Connect one side of the adapter to the NET RJ-45 jack on the rear panel of the MGC+. Then connect the leased line wires to the other side of the adapter.
Chapter 2 - Hardware Installation Connecting the MGC+50 to the H.323 Network If an H.323 network Interface card is installed in the MGC+, connect the 8- pin RJ-45 connector of the LAN network cable to the LAN-323 RJ-45 jack on the rear panel of the MGC+.
MGC+50, refer to the section “Mounting the MGC+50 on a Rack” on page 2-28. MPI Box Mounting Plate Figure 2-17: MPI Box mounting option MGC+ Hardware and Installation Manual MPI Box in 19" Rack POLYCOM MGC+ Power Power Flash Memory Flash Memory Shut Down Reset Line 1...
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Chapter 2 - Hardware Installation To install the MPI-4/8 Network Interface Module: Slide the MPI-8 Network Interface module into a free slot in the MCU front panel. Push the MPI-8 Network Interface module firmly into the Backplane, making sure it is properly seated in its slot. Tighten the screws on the front panel of the MGC+50 that secure the MPI-8 Network Interface module.
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B (Ports 5-8) 160-pin connector of the MPI Box. By doing this procedure we have utilized the MPI Box as a MPI-4/8. PORTS PORTS POLYCOM MGC+ Power Connect the serial cable running from the DCE to the appropriate 37-pin connector on the rear panel of the MPI Box (If the endpoint is a DCE, then connect this to the MPI Box.
Chapter 2 - Hardware Installation Compact Flash Memory Use on the MGC+ The Main Control Unit’s Compact Flash port is used to perform the following tasks: • pSOS Rescue Disk — Swapping the Operating System (OS) • — First Entry MGC+ Control Unit (CU) IP Configuration using: •...
Inserting the Compact Flash Disk into the MGC+ Compact Flash slot: Insert the Flash Memory disk into the slot. Press the Reset button on the MGC+. The following menu appears on your monitor’s screen. For first entry LAN/IP configuration please refer to the section “First Entry MGC+ Control Unit (CU) IP Configuration”...
Chapter 2 - Hardware Installation Swapping the Operating System (OS) The Compact Flash enables you to switch between two types of operating systems: pSOS • XPEK • To select this option press 3, Change MGC+ OS. For more information contact your next level of support. 2-42...
MGC+ Control Unit (CU) blades on the MGC+. Initial ReadiConvene IAM Configuration For entering system configuration settings and deploying the ReadiConvene IAM to your Network refer to the Polycom ReadiConvene IAM Getting Started Guide, Chapters 1 and 2. First Entry MGC+ Control Unit (CU) IP Configuration This section describes the first entry IP Configuration for pSOS and XPEK Operating Systems.
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Chapter 2 - Hardware Installation Edit the file with the following text: Make sure no blank spaces are inserted at the end of each line. IP_ADDRESS = aaa.bbb.ccc.ddd NETWORK_MASK = aaa.bbb.ccc.ddd DEFAULT_GATEWAY = aaa.bbb.ccc.ddd, where aaa, bbb, ccc, and ddd are numbers between 0 to 255, as follows: Table 2-3: IP Configuration Options Option IP Address...
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Use the Microsoft Unplug or Eject Hardware procedure prior to removing the Flash disk. Remove the Compact Flash Memory disk from the reader. Insert the Compact Flash disk into the MGC+ Control Module Compact Flash slot. Press Reset on the MGC+. The Options menu appears.
Chapter 2 - Hardware Installation Method 2 - Using a Cross-over Cable and a Laptop to Connect to the MCU Connect a cross-over LAN or Hub cable between the laptop and the rear panel of the MCU. On the laptop, click Control Panel ->Network Connection->Local Area Connection.
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In the Browser pane, right-click the MCUs Network icon, and then click New MCU. The Add MCU dialog box opens. In the Name box, enter the name of the MCU. Specify a name that clearly identifies the MCU. In the IP Address box, enter the default IP Address of the MCU (129.254.4.8).
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Chapter 2 - Hardware Installation 10. Press Reset on the MGC+. 11. Disconnect the MCU from the local network that you have created. 12. Connect the MCU to your site’s network. 2-48 Right-click the MCU icon, and then click IP Configuration. The IP Configuration dialog box opens.
Method 3 - Defining the IP address using a Keyboard and Mouse: Access the Main Control Module rear I/O panel. Press the Reset button on the MCU. The command line is displayed. Type C:\>dir mcu\cfg and press Enter. Type C:\>\mcu\cfg>edit lan.cfg and press Enter. The Edit screen opens displaying the IP configuration parameters.
Chapter 2 - Hardware Installation Formatting and Creating a New Compact Flash Boot File The user can create a new boot file on a Compact Flash Disk, by running the file named system.exe located in the Compact Flash System folder of your MGC+ Software &...
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Double-click the System.exe file and the WinImage Self Extractor dialog box appears. Select from the Disk drop-down box a letter for your Compact Flash disk, and click OK. After a few seconds a new Compact Flash Boot disk is created. Copy the the files located in the Compact Flash Content CD Folder onto the Compact Flash Disk.
Chapter 2 - Hardware Installation Clocking To be able to work with the network connected to the MCU you need to synchronize the system clock with the network clock. This is done in two steps: • Selecting the network type according to which the system clock will synchronize.
System Architecture The MGC+ unit is designed to provide maximum reliability, minimum interruptions, and effortless maintenance. Removable active components are accessed via the front panel to provide quick and easy serviceability. Redundant power supplies are easily accessed via the front panel, ensuring a fail safe operation (the MGC+50 power supply is not redundant, therefore not hot-swappable).
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Chapter 3 - System Architecture The MGC+ Unit is made up of: • Main Control Module, located in Slot A • Functional Modules, located to the right of the Main Control Module when the unit is viewed from the front •...
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MGC+ Hardware and Installation Manual Figure 3-3 describes the functional block diagram of the complete MGC+50. Backplane Rear MUSIC I/O H.323 I/O NET I/O CU I/O Control Module Front Power Supply Module Figure 3-3: MGC+50 components...
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Chapter 3 - System Architecture Figure 3-4 shows the physical layout of the MGC+100 and how it interfaces with the outside world. H323 Network Network Figure 3-4: MGC+ unit functional block diagram Operator Workstation Control RS232 Board I/O Hard Disk Control Board Functional...
MGC+ Hardware and Installation Manual Information Flow Figure 3-5 shows the flow of information within the system. The MUX+ Module is not used with the H.323/SIP modules. H323/SIP ISDN/T1-CAS I/O Card I/O Card VoIP Network ISDN/MPI Interface Network Module Interface (includes MUX ) Module Main...
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Chapter 3 - System Architecture The MUX+ Module transfers the control information to the Main Control Module via the Control Bus. The control information is then processed by the Main Control Module and a control response forwarded via the Control Bus to the appropriate MUX+ Ports.
MGC+ Manager Interface As shown in Figure 3-4, “MGC+ unit functional block diagram” on page 3-4, the Main Control Unit communicates with the MGC+ Manager through the LAN interface or the RS-232 interface. Power Supply Flow For the MGC+100, the AC power inlet is connected by a switch through a 15 Amp.
Hardware Description This chapter describes the various components that make up the MGC+ unit. The following components are described: • MGC+ ReadiManager IAM • Control Unit Backplane • Power Supply Modules • Fans • Alarms port • • Functional Modules —...
Chapter 4 - Hardware Description MGC+100 Components Location Figure 4-1 shows the front panel of the MGC+100. The front panel provides access to the Main Control Module, the Functional Modules, and the Power Supply Modules. Status LEDs on the Main Control Module, Functional Modules, and Power Supply Modules indicate the status of the system.
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Figure 4-2 shows the rear panel of the MGC+100. The rear panel provides access to the network I/O card connectors. I/O cards are inserted via the rear panel. In addition, the rear panel houses the main power switch, AC inlet, fans, the circuit breaker, additional communications ports and alarm ports.
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Chapter 4 - Hardware Description Figure 4-3 shows the top view of the inside of the MGC+100. The Main Control Module, Functional Modules, and I/O cards are all connected to the Backplane. The Power Supply Modules, located underneath the Main Control Module and the Functional Modules, are connected to the Powerplane.
MGC+50 Components Location Figure 4-4 shows the front panel of the MGC+50. The front panel provides access to the Main Control Module, the Functional Modules, and the Power Supply Module. Status LEDs on the Main Control Module, Functional Modules, and Power Supply Module indicate the status of the system. ReadiConvene IAM Shut Down button...
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Chapter 4 - Hardware Description Control Module and the Functional Modules, and is connected by wire leading to the backplane. Backplane Figure 4-5: MGC+50 top (inside) view REAR I/O Cards Functional Modules FRONT...
The front LED’s indicate the status if the module is in operation and functioning properly. Table 4-1: ReadiManager IAM Specifications Physical Flash Compact RAM Memory MGC+ Hardware and Installation Manual refers to the Polycom® MGC+ that houses the ReadiManager ™ software application. ReadiManager Specifications Intel Pentium IV 2.8 Ghz. 1 GB.
Chapter 4 - Hardware Description Control Unit The Main Control Unit performs the functions of conference setup, conference termination, and resource allocation in both the MGC+100 and the MGC+50. The Main Control Module has an Intel-based Pentium processor, a hard disk drive and 256 MB of memory. The Control Unit is located in slot A of the MGC+, and is the connected to the MCU’s backplane and Control Module rear I/O panel.
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The Main Control Module includes several connectors. These are connected to ports on the chassis. Two types of connectors on the rear panel provide connections from the MGC+ to various external systems. These systems include reservation systems, local or remote operator consoles, management systems and billing systems.
Chapter 4 - Hardware Description Backplane The Backplane is based on the “universal slot” concept, where any functional card can be inserted in any functional slot. Therefore, different configurations are formed based on the users’ port capacity and functionality requirements. The Backplane supports hot swapping of Function Modules and all I/O cards.
In the MGC+50, the front of the Backplane contains eight slots for Functional Modules and additional slot (Slot A) for the Main Control Module.The back of the Backplane also contains 7 slots for I/O cards and 1 slot for the Main Control Module.
Chapter 4 - Hardware Description Information Highway The Information Highway is a high capacity TDM-type bus. It is used by both the MGC+100 and the MGC+50. The Information Highway transfers information from the Network Interface Modules to the MUX+ Modules and from the MUX+ Modules to the Audio+, Video+ and Data Modules except during IP calls.
Power Supply Module Both MGC+ units (MGC+100 and MGC+50) operate at 100-240 volts AC 50/60 Hz. Power Module in the MGC+100 Three redundant power supplies provide backup for the system to ensure multipoint service is not interrupted as a result of any single power supply failure.
Power Supply Cord The MGC+100 and the MGC+50 use only power supply cords supplied by Polycom Inc.or equivalent UL approved cable, rated at a current of up to 15 A, depending on country standards, for its AC power supply. The following specifications are for both the MGC+100 and MGC+50.
The specifications of the Power Supply modules of the MGC+100 is shown in “MGC+100 Power supply modules capacity” on page 4-13. The specifications of the Power Supply module of the MGC+50 is shown in “MGC+50 Power supply module capacity” on page 4-14. Fans Three fans are mounted at the bottom of the rear panel on the MGC+100.
Chapter 4 - Hardware Description Functional Modules The Functional Modules (cards) perform the various audio, video, and data processing functions for the MGC+ unit. Both the MGC+100 and the MGC+50 use the same functional modules. The MGC+100 unit houses up to sixteen Functional Modules, which can occupy slots 1 through 16.
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Table 4-5: MGC+ Functional Modules Description Functional Module Function IP+24/48 Perform signaling and capabilities exchange for conferencing. Encrypted conferences with IP participants, SIP sessions and mixed component conferences that include SIP participants require IP+ cards IP+48/96 Perform signaling and capabilities exchange for conferencing.
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Chapter 4 - Hardware Description Table 4-5: MGC+ Functional Modules Description Functional Module Video+8 MUX+10 MUX+20 MUX+40 Data Module (T-120) The different types of Functional Modules are used to produce a variety of configurations. In the MGC+50 up to eight individual Functional Modules can be used to build the desired configuration.
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Figure 4-9: General module architecture Table 4-6: Common functional module components Component Description The Card Manager processor. Card Manager HDLC Interface Provides the interface for the Control bus. Watch Dog Represents the Watch Dog, power control, and reset switch. Represents the RAM for processor general use and Memory the flash for the card CPU’s software and module specific information such as serial number.
Chapter 4 - Hardware Description The Functional Modules are described in detail in the following segments. Net-2/Net-4/Net-8 or T1-CAS Network Interface Module The Net-2/Net-4/Net-8 Network Interface module provides the interface between the MGC+ unit and the ISDN network or T1-CAS lines. Front Panel LEDs...
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The module’s front panel includes two, four or eight tri-color LEDs (depending on the card’s configuration). Depending on the states of the LEDs inputs, the LED can be off, green, red or yellow. The red and yellow states indicate alarms. NET 2 NET 4 NET 8...
Chapter 4 - Hardware Description The Net-2/Net-4/Net-8 ISDN/T1-CAS Network Interface Data Stream Figure 4-12 shows a block diagram of the Net-2/Net-4/Net-8 network interface of the MGC+ unit. Backplane Figure 4-12: Net-2/Net-4/Net-8 ISDN/T1-CAS ISDN Network Interface Block Diagram The ISDN Network Interface Module is connected to the telephone network via the IO card (IO-2, IO-4 or IO-8), which is connected to the PABX and CSU.
MGC+ Hardware and Installation Manual IP+ Network Interface Module The IP+ Network Interface Modules support participant connections using H.323 communication standards. The IP+ Network Interface Module also supports SIP participants. H.323 is a standard for audio, video and data communications across IP based (LAN) networks, including the Internet.
Chapter 4 - Hardware Description Table 4-7: IP+ Card Types Card Name IP+12 IP+24 IP+48 Conferences that include SIP defined participants require IP+ cards from version 4.41. Module Port Capacity The number of participants in a conference is limited by the Line Rates and conference type.
IP+ Network Interface Module Architecture The IP+ Network Interface Modules have the same general card structure as other MGC+ modules: Card-Manager, TDM interface, and the functional units. Figure 4-13 shows the architecture for the IP+ Network Interface Modules. TDM Interface FPGA System controller...
Chapter 4 - Hardware Description The MPI-4/8 Network Interface Module MPI is an acronym for the Multi Protocol Interface card. The MPI-8 is a serial communications interface card that uses certain protocols to communicate to endpoints, “Data Terminal Equipment” (DTE), or “Data Communications Equipment”...
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Each 160-pin connector can be connected to one 160-pin connector located on the front panel of the MPI box. 160-pin connector Converts data from four ports PORTS PORTS 160-pin connector Converts data from four ports Figure 4-15: MPI box front panel Each of the 160-pin connectors on the MPI box interfaces to four serial ports found on the back of the MPI box.
Chapter 4 - Hardware Description MPI-4/8 Network Interface Data Stream When the MCU is set as a DTE The ISDN data stream flows from the ISDN telecommunication network through the DCE to the serial port (37-pin connector) on the MPI box. The data is then directed from the 37-PIN connector to the 160-PIN connector, which gathers data from four different ports, and channels the data stream to the 160-pin connector located on the MPI-4/8 front panel.
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When the MCU is set as a DCE The serial data stream flows from the endpoint (DTE) through the serial connector entering the MPI box by way of the 37-pin connector. The data is then directed from the 37-pin connector to the 160-pin connector connected to the MCU (DCE).
MUX+ Module The MUX+ card performs multiplexing and de multiplexing of audio, video, data and control information. The MUX+ card has the same general card architecture as other modules. The MUX+ card capabilities include: • Flexible port allocation Supports conference encryption •...
Chapter 4 - Hardware Description The MUX+ handles a variety of Line Rates, aggregation calls (1B to 6B) and Bonding calls (128 Kbps to E1). MUX+ Card Properties A flexible port resource allocation mechanism is available with the MUX+ card and allocates ports dynamically thereby decreasing fragmentation. It enables the MCU to allocate and free resources according to the conference requirements without pre-configuring the Line Rate on each card unit.
IVR/Greet & Guide Welcome Slide Up to four video slides can be stored on the MUX+ card. The Welcome slide is downloaded to all MUX+ cards if more than one card is present on the MGC+ MCU. MUX+ Port Capacity MUX+ resources are allocated at the reservation stage.
Chapter 4 - Hardware Description Table 4-9: MUX+ Cards Port Capacity (Continued) Card type MUX+20 MUX+40 MUX+ Participant Move Options The administrator has the option to define move behavior of encrypted participants by setting the system.cfg flag: ALLOW_ENCRYPT_IN _PARTY_LEVEL =YES/NO. When set to YES, participants can move: From an encrypted conference to a non-encrypted conference or another •...
• From a non-encrypted conference to an encrypted conference or another non-encrypted conference. When the ALLOW_ENCYPT_IN_PARTY_LEVEL flag is set to NO, the participant’s encryption setting must match the conference encryption setting’s to be moved to the other conference. For example, encrypted participants can only move from an encrypted conference to another encrypted enabled conference.
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Chapter 4 - Hardware Description IP/SIP In the IP/SIP section of the Resources Report both non-encrypted and encrypted participants are grouped together. For example, if one encrypted and one non-encrypted participants using a line rate of 128 Kbps attend a conference, the resource report displays the sum of the used resources of both participants together.
Audio+ Module The Audio+ Module performs audio compression, decompression, and bridging. The Audio+ Module also performs transcoding between various audio algorithms. The Audio+ Module supports the following algorithms: • ITU-T G.711 48, 56, and 64 Kbps ITU-T G.722 48, 56, and 64 Kbps •...
Chapter 4 - Hardware Description Audio+ Module Architecture Audio+ represents a new family of audio cards. Audio+ has the same general card architecture as other modules. This has an impact on the number of ports supported by each card. Audio Audio Module Front...
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The following table details the card capacities according to the Audio algorithm used in the conference when the MCU is configured to Medium Band. Table 4-10: Audio+ card capacity per Audio algorithm - Medium Band setting G.711 G.722 Card Type Audio+12/24 Audio+24/48 Audio+48/96...
Chapter 4 - Hardware Description Video+ Module The Video+ module supports up to 8 participants per module. In addition it provides the following features/enhancements: Click&View - A graphical console transmitted to endpoints enabling • the users to change their personalized video layout or conference. Personal Layout - Definition and on-the-fly modification of •...
Chapter 4 - Hardware Description Data Module The Data Module performs conference data and control routing for up to 12 participants. The system allows for 12 conferences of one participant each, or one conference of 12 participants or any combination in between. In T.120 conferences, the data module does the Transcoding.
Input/Output (I/O) Boards On the MGC+ there a number of I/O cards that can be installed on the MGC+: • I/O board of the ReadiManager IAM • I/O board of the Control Unit (CU) • Input/Output (I/O) cards connected to Functional Modules •...
Chapter 4 - Hardware Description The following I/O connections are available: LAN - for more information see “Connecting the MGC+100 to the LAN • Network” on page 2-19 or “Connecting the MGC+50 to the LAN Network” on page 2-34. VGA Monitor - Connection to a VGA standard monitor •...
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• The IO-2 card connects two PRI/Leased connections from the MGC+ rear panel to a Net-2 ISDN/T1-CAS Network Interface Module. Figure 4-26: ISDN /T1-CAS Network connection for two spans The IO-4 card connects four PRI/Leased connections from the MGC+ • rear panel to a Net-4 ISDN/T1-CAS Network Interface Module.
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Chapter 4 - Hardware Description • The IO-8 card connects eight PRI/Leased connections from the MGC+ rear panel to a Net-8 ISDN/T1-CAS Network Interface Module. Figure 4-28: ISDN/T1-CAS Network connection for eight spans • The LAN-IO Card on the rear MGC+ panel connects an IP connection to the H.323 Network Interface Module.
MGC+ Hardware and Installation Manual Audio+ Music I/O Card A special daughter card, which is attached to one of the Audio+ Functional Module can be attached to the rear of the Audio+ module, on the MCU’s rear panel. It is used to playback music or recorded messages from an external device such as a tape recorder or CD player.
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Chapter 4 - Hardware Description To install the Music I/O card in the rear panel of the MGC+ unit: Carefully slide the Music I/O card into the slot in the backplane where the Audio+ module is inserted in the front. CU I/O Tighten the screws on the rear panel of the MGC+ unit to secure the Music I/O card.
MGC+ Hardware and Installation Manual Enabling the Audio+ Music I/O Card in the MCU Software Once the Audio Message daughter card and the Music I/O card are installed, the system automatically identifies them. However, if you are upgrading the MCU by adding the Message daughter card and the Music I/O card, you may have to enable them in the MCU software.
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Chapter 4 - Hardware Description The SysConfig dialog box opens. Double-click on the GREET_AND_GUIDE line in the Section box. The Greet and Guide hardware items appear in the Item = Value box. These values are set according to the Hardware installed in the system. 4-50...
MGC+ Hardware and Installation Manual MUX+ Video Slides Video slides are downloaded and stored in the MUX+ memory. Up to four slides may be stored in the MUX+ memory – one per Message Service. 4-51...
System Maintenance The MGC+ is designed with ease of maintenance in mind. Most components are hot swappable and are accessible directly via the front panel or the rear panel. Each module includes LED indicators, which reflect the state of the module. The LEDs are located on the front panel of the MGC+.
Chapter 5 - System Maintenance Controls and Indicators MGC+ Unit Front Panel The front panel of the MGC+ unit contains a number of controls, components, and indicators for using the MGC+ system. Figure 5-1 and Figure 5-2 show the front panel of the MGC+100 and MGC+50 and all their elements. MGC+ Power Figure 5-1: MGC+100 front panel...
Power Figure 5-2: MGC+50 front panel LED Indicators The following LEDs appear on the front panel: 4 LEDs on the ReadiManager IAM • 4 LEDs on the Control Unit (CU) • 3 LEDs on each Functional Module except for the Network Interface •...
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Chapter 5 - System Maintenance Table 5-1: Front Panel LEDs Module ReadiManager IAM (left group) Control Unit (right group) Name Color Description Power LED Yellow On. Not lit when OFF. Flash Read or write enable. Lit when Memory active. Shut Down Turn the ReadiManager ON or button OFF.
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Table 5-1: Front Panel LEDs Module Name Functional Stby Modules (Audio+, Fail Video+, IP+, MUX+ , MPI and Active T-120) Net-2 (ISDN and Line 1 T1-CAS) Line 2 Network Interface Module (additional LEDs) Net-4 (ISDN and Line 1 T1-CAS) Line 2 Network Line 3 Interface...
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Chapter 5 - System Maintenance The three Functional Module LEDs function as a group. Each state of the Functional Module and its associated LED array is described in Table 5-2. The (IDLE, ACTIVE, FAILURE, and PARTIAL FAILURE) states are the operational modes of the Functional Module.
MGC+ Unit Rear Panel The rear panel of the MGC+100 and MGC+50 contains a number of controls for using the MGC+ unit. Figure 5-3 and Figure 5-4 show the back panel and labels all elements of the MGC+100/50. Main Switch AC Inlet Figure 5-3: MGC+100 rear panel controls The main power switch is used during installation and replacement of the...
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Chapter 5 - System Maintenance Main Switch AC Inlet Figure 5-4: MGC+50 rear panel controls The main power switch is used during installation, and replacement of fans, main control module and power supply since the functional modules are hot swappable. The switch includes an AC circuit breaker. IO Card DEBUG MOUSE...
Corrective Maintenance Corrective maintenance refers to changing or replacing an element of the system that is faulty. The MGC+ has several components in which problems may occur: • ReadiManager IAM Control Unit (CU) • Function Modules: • Network Interface Modules (ISDN/T1-CAS, IP and MPI and/or Serial) •...
Chapter 5 - System Maintenance Replacing a Functional Module The following procedure is applicable for both the MGC+100 and the MGC+50. All Functional Modules are hot-swappable and can be replaced with the system running. Use the following procedure to replace a faulty Functional Module: Unscrew the screws on the front panel of the MGC+ that secure the Functional Module.
Referring to the labels, reconnect the external connections to the I/O card. Replacing the Power Supply Modules on the MGC+100 The Power Supply Modules are hot swappable and can be replaced with the system running. Use the following procedure to replace a faulty Power Supply Module: Unscrew the 4 screws on the front panel of the MGC+100 that secure the Power Supply Module.
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Chapter 5 - System Maintenance Using a standard Phillips screwdriver, remove six spring-loaded screws from the fans cover on the MCU’s rear panel. Optional. Remove the two jack connectors from the fan panel to completely remove the fans from the MCU. Disconnect the AC input (J1) and the 12V/5V Sense connectors (J2).
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Disconnect the +5V and -5V power cables using a 9/16” (13 mm) M8 nut driver. Tighten the two flat washers, the spring washer and the nut back to their +5V and -5V screws on the faulty unit to be shipped to the manufacturer. These items are delivered with the new power supply module.
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Chapter 5 - System Maintenance Slide in the replacement Power Supply Module from the front panel and push it firmly into its place. 10. Tighten the six screws on the front panel of the MGC+50 that secure the Power Supply Module. 11.
Fan Replacement for the MGC+100 The fans are hot swappable and can be replaced with the system running. The fans are located on the rear panel of the MGC+100. Use the following procedure to replace a faulty fan: Disconnect the cable to the fan. Unscrew the four screws on the rear panel of the MGC+100 that secure the fan.
Chapter 5 - System Maintenance Fan Replacement for the MGC+50 The fans are not hot swappable and cannot be replaced with the system running. Fans are located on the rear pane of the MGC+50. Use the following procedure to replace a faulty fan: Exit the MGC+ Manager application, turn off the MCU and unplug it from the AC outlet.
Remove the fan. Position the replacement fan correctly on the rear panel. Tighten the four screws on the Fans front panel that secure the fan. Insert the connector to its place in the Fans panel and ensure that the panel mount locks are locked. 10.
Chapter 5 - System Maintenance 11. Connect the power cord to the power source and switch on the main power switch on the rear panel. 12. Turn on the MCU. Connect to the MCU via the MGC+ Manager, as described in the MGC+ User’s Guide. Replacing the Main Control Module rear I/O Panel Use the following procedure to replace a faulty I/O: Exit the MGC Manager application, as described in the MGC Manager...
When these parts require replacement, please contact Polycom Resource Center. You are required to use only parts approved by Polycom, or supplied in the Polycom accessories kit. Table 5-1: Compact Flash Kit Item # Replacing the Dongle The Dongle is installed on COM1 on the Control Unit (CU) rear panel I/O with a bracket.
Chapter 5 - System Maintenance Insert the new dongle in COM1 and re-attach the bracket by fixing the screws. Verifying the Dongle • Check the serial number of the dongle currently installed on the MGC Manager; right-click the MCU icon, and then click Dongle Information. The Dongle Information dialog box opens, displaying the dongle's serial number and the current MCU Version.
The serial number displayed in the Dongle Information dialog box should match the serial number on the Dongle. If the numbers do not match, do not proceed and contact support. Shutting Down the MGC+ 50/100 Use the following procedure for both the MGC+100 and the MGC+50 to turn off the MGC+ 100/50: Exit the MGC Manager application, as described in the MGC Manager User’s Guide.
Chapter 5 - System Maintenance Troubleshooting The MGC+ unit provides on-line diagnostics for quick isolation and resolution of problems. The card status and the MCU's status can be viewed in the Browser and the Status areas of the MGC+ Manager main window. The full messages regarding the cards status can also be viewed in the Status box of the Card Settings dialog box.
Appendix A: Interfaces Pin Assignment PRI Port Assignment Pin 8 Pin 1 Table A-1: PRI Port Assignment Signal Name Receive Ring Receive Tip No connection Transmit Ring Transmit Tip No connection No connection No connection...
Appendix A: Interfaces Pin Assignment LAN PIN Assignment Figure A-1: LAN Pin Assignment Alarms Port Pin Assignment Figure A-2: Alarm Port Pin Assignment Minor Major Critical Pin 1 Critical Major Minor...
RS-232 Pin Assignment Pin 1 Figure A-3: RS-232 Pin Assignment Table A-1: PRI Port Assignment Description Data Carrier Detect (DCD) Receive Data (RXD) Transmit DATA (TXD) Data Terminal Ready (DTR) GROUND (GND) Data Set Ready (DSR) Clear to Send (CTS) Ring Indicator (RI) MGC+ Hardware and Installation Manual...
Appendix A: Interfaces Pin Assignment Serial Port Connectors Pin out Assignment SOURCE Transmitted Data (B) Return Transmit Signal Element (A) Received Data (B) Return Receiver Signal Element Timing (A) Request to Send (B) Return Remote Loopback Return Return Ext. Transmit Element Timing (A) Figure A-4: RS-530 Pin out (DB-25) SOURCE Common...
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SOURCE SIGNAL DESIGNATION Common Signal Ground Clear to Send Data Carrier Detect Ring Indicator Unassigned Unassigned Receive Data (A) Receive Data (B) Receive Timing (A) Receive Timing (B) Unassigned Unassigned Unassigned Unassigned Unassigned Unassigned Unassigned Figure A-6: V.35 Pin out (M-34 Connector) SIGNAL SOURCE DESIGNATION...
Appendix A: Interfaces Pin Assignment Cables For the MPI-4/8 Network Interface Module There are three new cables for interfacing with the MPI-4/8 Network Interface Module in DCE. The difference in the cables is that they have certain pins that are crossed. Part Number: CON2044A –...
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