Using Avaya Network Features With Video Calls - Polycom V500 Getting Started Manual

G S G
ETTING TARTED UIDE FOR THE

Using Avaya Network Features with Video Calls

8
V500 S
YSTEM
Depending on how your system is configured, you may be able to use
Avaya® telephony network features such as call forwarding, transferring
calls, and adding additional sites in an audio-only conference.
To activate call forwarding:
1. Make sure that the V500 system is not in a call.
2. From the Place a Call screen on the V500 system, dial the Feature
Access Code provided by the Avaya Communication Manager (ACM)
administrator, followed by the E.164 extension of the system to
which you want to forward the calls. For example, dial *22016 if *2
is the Feature Access Code and 2016 is the system E.164.
3. Wait for confirmation beeps.
To deactivate call forwarding:
1. From the V500 system Place a Call screen, dial the Feature Access
Code provided by the ACM administrator. For example, #2 if #2 is
the Feature Access Code for disabling call forwarding.
2. Wait for confirmation beeps.
To transfer a call:
1. While in a call, press
access the tone pad.
2. Press Dot on the remote to activate flash hook. The first far-
site system is placed on hold.
3. Wait for a dial tone, then dial the extension of the far-site system to
which you want to transfer the call. The call connects both audio and
video between the local system and the second far-site system. The
first far-site system is still on hold.
4. Hang up the near-site system. The two far-site systems are now
connected in a call with audio and video, if the capabilities are
present.
on your V500 system remote control to
www.polycom.com/videodocumentation