Using Avaya Network Features With Video Calls - Polycom HDX User Manual

User's Guide for Polycom HDX Room Systems

Using Avaya Network Features with Video Calls

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Depending on how your system is configured, you might be able to use
Avaya® telephony network features such as call forwarding, transferring
calls, and adding additional sites in an audio-only conference.
To activate call forwarding:
Make sure that the Polycom system is not in a call.
1
From the Place a Call screen on the Polycom system, dial the Feature
2
Access Code provided by the Avaya Communication Manager
administrator, followed by the E.164 extension of the system to which
you want to forward the calls. For example, dial *22016 if *2 is the Feature
Access Code and 2016 is the system E.164.
Wait for confirmation beeps.
3
To deactivate call forwarding:
From the Polycom system Place a Call screen, dial the Feature Access
1
Code provided by the Avaya Communication Manager administrator.
For example, #2 if #2 is the Feature Access Code for disabling call
forwarding.
Wait for confirmation beeps.
2
To transfer a call:
While in a call, press
1
access the tone pad.
Press Select to activate flash hook. The first far-site system is placed
2
on hold.
Wait for a dial tone, and then dial the extension of the far-site system to
3
which you want to transfer the call. The call connects both audio and
video between the local system and the second far-site system. The first
far-site system is still on hold.
Hang up the near-site system. The two far-site systems are now
4
connected in a call with audio and video, if the capabilities are present.
on your Polycom system remote control to
Polycom, Inc.