Using Avaya Network Features With Video Calls - Polycom VSX3000 Getting Started Manual

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ETTING TARTED UIDE FOR THE

Using Avaya Network Features with Video Calls

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Depending on how your system is configured, you may be able to use Avaya
telephony network features such as call forwarding, transferring calls, and
adding additional sites in an audio-only conference.
To activate call forwarding:
1. Make sure that the VSX system is not in a call.
2. From the Place a Call screen on the VSX system, dial the Feature
Access Code provided by the Avaya Communications Manager (ACM)
administrator, followed by the E.164 extension of the system to which
you want to forward the calls. For example, dial *22016 if *2 is the
Feature Access Code and 2016 is the system E.164.
3. Wait for confirmation beeps.
To deactivate call forwarding:
1. From the VSX system Place a Call screen, dial the Feature Access Code
provided by the ACM administrator. For example, #2 if #2 is the
Feature Access Code for disabling call forwarding.
2. Wait for confirmation beeps.
To transfer a call:
1. While in a call, press
the tone pad.
2. Press Dot on the remote to activate flash hook. The first far-site
system is placed on hold.
3. Wait for a dial tone, then dial the extension of the far-site system to
which you want to transfer the call. The call connects both audio and
video between the local system and the second far-site system. The
first far-site system is still on hold.
4. Hang up the near-site system. The two far-site systems are now
connected in a call with audio and video, if the capabilities are present.
on your VSX system remote control to access
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