Using Avaya Network Features With Video Calls - Polycom HDX 4000 User Manual

User's Guide for Polycom HDX Desktop Systems

Using Avaya Network Features with Video Calls

42
To switch between an active call and a call on hold:
On the remote control or keypad, press
1
Select Call on Hold.
2
To hang up with a call on hold:
On the remote control or keypad, press
1
Choose one of the following:
2
— Leave Conference: Hangs up the active call and causes a Resume
message to be displayed. To make the call on hold active, click
Resume.
— Leave All Conferences: Hangs up all calls.
Depending on how your system is configured, you might be able to use
Avaya® telephony network features such as call forwarding, transferring
calls, and adding additional sites in an audio-only conference.
To activate call forwarding:
Make sure that the Polycom system is not in a call.
1
From the Place a Call screen on the Polycom system, dial the Feature
2
Access Code provided by the Avaya Communication Manager
administrator, followed by the E.164 extension of the system to which
you want to forward the calls. For example, dial *22016 if *2 is the Feature
Access Code and 2016 is the system E.164.
Wait for confirmation beeps.
3
To deactivate call forwarding:
From the Polycom system Place a Call screen, dial the Feature Access
1
Code provided by the Avaya Communication Manager administrator.
For example, #2 if #2 is the Feature Access Code for disabling call
forwarding.
Wait for confirmation beeps.
2
To transfer a call:
While in a call, press
1
tone pad.
Press Select to activate flash hook. The first far-site system is placed
2
on hold.
Options.
Hang up.
on your Polycom system keypad to access the
Polycom, Inc.