Polycom RealPresence Trio Solution User Guide
Handling Conference Calls with Video
When you set up a conference, the system displays video for only one conference participant at a time, even
if more than one participant can send video. The person whose video you see is the active speaker or the
last person with video enabled who joined the conference.
Viewing all video participants requires the use of a Polycom Video Conference Bridge. For more
information, contact your Polycom reseller.
Handling Video Calls without a Camera
When you do not have a Logitech Webcam C930e attached to the RealPresence Trio Visual+, you can
receive video, but you cannot send video. Video always displays when the person you are talking with can
send video and the system is enabled to receive video.
Audio and Video Calls
When you are in a call with a person who has a video-enabled phone or video conferencing system, the far
side video displays on the monitor. For contacts without video enabled, only your video stream displays on
the monitor, and an Audio icon displays on the monitor with the number of contacts on audio. For more
information on viewing and changing how the far-side video displays, see the section
Video
Displays.
Handling a Mixture of Video and Audio-Only Calls
When you have multiple calls, and two or more calls are video calls, only the active call shows a video
stream of the far side. All other video calls show a paused grayscale image of the far side. If you resume a
held video call, the held call becomes active and displays an active video stream again.
Polycom, Inc.
Change How Far-End
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