General Troubleshooting; Printer Does Not Power On; This Chapter Includes:  General Troubleshooting - Xerox AltaLink B80 Series User Manual

Troubleshooting

General Troubleshooting

This section includes:


Printer Does Not Power On ......................................................................................................................................... 210


Printer Resets or Turns Off Frequently ................................................................................................................... 211

Printer Resets or Powers Off Frequently ................................................................................................................ 211

Printer Does Not Print ................................................................................................................................................... 211

Printing Takes Too Long .............................................................................................................................................. 212

Printing Takes Too Long .............................................................................................................................................. 213

Document Fails to Print ............................................................................................................................................... 213

Document Prints from Wrong Tray ......................................................................................................................... 214

Printer is Making Unusual Noises ............................................................................................................................. 214

Automatic 2-Sided Printing Problems .................................................................................................................... 215

Date and Time Are Incorrect ..................................................................................................................................... 215

Scanner Errors .................................................................................................................................................................. 215
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Power On
Probable Causes
The power switch is not switched on.
The power cord is not plugged into the outlet
correctly.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
210
User Guide
Solutions
 Open the front door, then
in the On position.
 At the printer control panel, press the Power/Wake button. For
details, refer to
Power off the printer, then plug the power cord into the outlet
securely.
 Plug another electrical appliance into the outlet and check if it
operates properly.
 Try a different outlet.
Use a power source with the specifications listed in the Electrical
Specifications.
B80XX Series Multifunction Printer
and check that the power switch is
Powering On and Off the Printer on page 35.