Modern Flames OR30-MULTI-INT Owner's Manual

Modern Flames OR30-MULTI-INT Owner's Manual

Orion multi built-in or wall-mount fireplace

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ORION MULTI BUILT-IN OR WALL-MOUNT FIREPLACE
Model #:
OR30-MULTI-INT
OR52-MULTI-INT
OR60-MULTI-INT
OR76-MULTI-INT
OR100-MULTI-INT
OR120-MULTI-INT
OWNER'S MANUAL
AC 220-240V, 50Hz 2,000W
(OR30-MULTI-INT, AC 220-240V, 50Hz 1,500W)

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Summary of Contents for Modern Flames OR30-MULTI-INT

  • Page 1 ORION MULTI BUILT-IN OR WALL-MOUNT FIREPLACE Model #: OR30-MULTI-INT OR52-MULTI-INT OR60-MULTI-INT OR76-MULTI-INT OR100-MULTI-INT OR120-MULTI-INT OWNER’S MANUAL AC 220-240V, 50Hz 2,000W (OR30-MULTI-INT, AC 220-240V, 50Hz 1,500W)...
  • Page 2 Read all instructions before installing or using this heater.  Use a dedicated 13 Amp (EU) or 10 Amp (AU/NZ) (or higher) circuit breaker.  This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If ...
  • Page 3 ALWAYS disconnect this unit from the power supply before performing any assembly,  cleaning, or before relocating the electric fireplace. NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.  ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet. ...
  • Page 4: Table Of Contents

    Table of Contents PREPARATION ......................................5 PARTS AND HARDWARE ..................................5 DIMENSIONS AND SPECIFICATIONS ..............................6 INSTALLATION AND ASSEMBLY ................................6 GLASS REMOVAL/INSTALLATION .................................7 BUILT-IN INSTALLATION STYLES ................................8 BUILT-IN INSTALLATION FRAMING ..............................9 BUILT-IN INSTALLATION ..................................10 PARTIAL RECESS INSTALLATION .................................12 WALL MOUNTED INSTALLATION ............................... 15 HARDWIRING INSTALLATION ................................
  • Page 5: Preparation

    Preparation This product includes a GLASS panel. Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage. Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts and assembly steps are grouped for wall-hanging or recessing use.
  • Page 6: Dimensions And Specifications

    Dimensions and Specifications PRODUCT DIMENSIONS Model Number 30" 24-5/16" 9-9/16" 29-1/8" 23-7/8” 8-15/16" 28-5/8" 18-7/16" 2" 3-7/16” 5-3/16" OR30- MUTLI-INT (762mm) (618mm) (240mm) (740mm) (606mm) (224mm) (727mm) (468mm) (52mm) (87mm) (132mm) 51-1/2" 24-5/16" 9-9/16" 50-5/8" 23-7/8” 8-15/16" 50-1/8" 18-7/16" 2" 3-7/16”...
  • Page 7: Glass Removal/Installation

    Glass Removal/Installation This product includes a GLASS panel. Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage. Removing Front Glass  With one hand on the front glass to prevent it from falling, remove the six screws (three per side) and two brackets (one per side) from the underside of the viewing area of the fireplace.
  • Page 8: Built-In Installation Styles

    Built-In Installation Styles Optional Built-In styles shown below. See “Partial Recess Installation” or “Wall Mounted Installation” for additional mounting styles. 2 Sided 3 Sided/Bay Right or Left Exposed Built-In (Single Sided) www.modernflames.com...
  • Page 9: Built-In Installation Framing

    Remove the front glass (see “Glass Removal/Installation” section).   Hold the appliance up to ensure it will fit into the framing. ROUGH OPENING FRAMING DIMENSIONS Model Number (Fully Recessed) 29-1/2" 24-3/4" 9" min. OR30-MULTI-INT (750mm) (629mm) (229mm min.) 51" 24-3/4" 9" min. OR52-MULTI-INT (1295mm) (629mm) (229mm min.)
  • Page 10: Built-In Installation

    Built-In Installation  Determine the desired installation style (see “Built-In Installation Styles”). See “Wall Mounted Installation” for wall mounting the fireplace. See “Partial Recessed Installation” for partial recessing the fireplace. iii. See below for all other installation styles.  Prepare the framed opening according to the “Framed Opening Dimensions” chart and the installation style that was selected.
  • Page 11 Built-In Installation (Continued)  If installing (Fig. 2-4): Built-In – No changes required. 2-Sided – Remove the side plate covering the side glass on the exposed side of the fireplace. Install the drywall stop (shipped loose) on the exposed side of the fireplace. Store the removed side plate and extra drywall stop in a safe place.
  • Page 12: Partial Recess Installation

    NOTE: A dedicated 13 Amp (EU) or 10 Amp (AU/NZ) breaker is required. FINISHED OPENING FRAMING DIMENSIONS Model Number (Partial Recessed) 29-7/16" 24-9/16" 2-5/8" min. OR30-MULTI-INT (748mm) (624mm) (67mm min.) 50-15/16" 24-9/16" 2-5/8" min. OR52-MULTI-INT...
  • Page 13 Partial Recess (Continued) Partial Recess Built-In Recess Fig. 3-1 Remove the two side skirts (Fig. 3-2), one from both sides of the fireplace, and the wall mount  bracket (Fig. 3-3) from the back. Store all items in a safe place. Fig.
  • Page 14 Partial Recess (Continued)  Fasten the fireplace to the framing using the “L” Metal Nailing Flanges and drywall screws that have a minimum length of 1-1/4” (32mm) (Fig. 3-6). Fig. 3-6 Fig. 3-5 Mask the exposed viewing area of the fireplace prior to texturing/finalizing the framed wall. ...
  • Page 15: Wall Mounted Installation

    Wall Mounted Installation Due to different materials used on different walls, it is highly recommended for you to consult with your local builder before you install this electric fireplace. NOTE: A dedicated 13 Amp (EU) or 10 Amp (AU/NZ) breaker is required. Select a location that is not prone to moisture and is located at least 36"...
  • Page 16 Wall Mounted Installation (Continued) Fig. 4-2 Remove the side plates from both sides of the fireplace. Store the plates in a safe place (Fig. 4-3).  Install the side trim to both sides of the fireplace.  Fig. 4-3  With the wall mounting bracket installed, have two people lift the appliance up and insert the two hooks of the wall bracket into the two receiver slots on the back of the appliance (Fig.
  • Page 17 Fig. 4-4 www.modernflames.com...
  • Page 18: Hardwiring Installation

    Hardwiring Installation A qualified electrician must wire this fireplace to a dedicated 220~240 volt, 13 amp, circuit. NOTE: A dedicated 13 Amp (EU) or 10 Amp (AU/NZ) breaker is required. The appliance must be electrically connected and grounded in accordance with local codes. 220-240 Volt Power Note: There are 3 wires from the appliance junction box: white (neutral), black (power L1), and green/bare (ground)
  • Page 19: Driftwood Logs And Crushed Glass Installation

    Driftwood Logs and Crushed Glass Installation  Front glass must be removed and the appliance must be mounted in its final location before the driftwood logs and crushed glass is installed.  Install driftwood logs first, then add the crushed glass around logs. ...
  • Page 20: Operation (Continued)

    Operation (Continued) Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death. Power Plug the power cord into a dedicated 240 Volt 13 Amp (EU) or 10 Amp (AU/NZ) grounded outlet (see IMPORTANT SAFETY INFORMATION).
  • Page 21: Operation

    Methods of Operation This electric fireplace can be operated by the TOUCH CONTROL PANEL located on the UPPER right corner of the fireplace, by the battery-powered REMOTE CONTROL, or by the MODERN FLAMES APP using a smart phone. Touch Control Panel...
  • Page 22: Operation - Touch Control Panel

    Operation – Touch Control Panel Touch Panel Operation Button Function Action ON: Enables control panel functions. Turns 1. Press once: Indicator light turns on. Power turns on flame. on. All functions enabled. OFF: Disables control panel functions. 2. Press again: Flame turns off. Unit goes to standby. Turns off flame.
  • Page 23: Operation - Remote Control

    Operation – Remote Control Remote Control Operation Button Function Action ON: Enables control panel functions. 1. Press once: Indicator light turns on. Power turns on. All Turns on flame. functions enabled. OFF: Disables control panel functions. 2. Press again: Flame turns off. Unit goes to standby. All Turns off flame.
  • Page 24 Operation – Remote Control (Continued) Button Function Action MEDIA BED BUTTON: Cycles media bed 1. Press once: Turns on ember bed. colors. 2. Press again until desired color is reached. In total NOTE: Media bed color effect stays on ten colors and one fade mode.01-02-03-04-05-06-07- until power button is turned off.
  • Page 25: Download Smart Phone App

    Download Smart Phone App Smart Phone App Connection from Note: Download the Modern Flames App your App store before connecting Download Mobile App www.modernflames.com...
  • Page 26: Wi-Fi - Initial Log-In

    Wi-Fi – Initial Log-in  Search for and install the “Modern Flames” app from the Google Play or Apple App store or scan the QR code on the previous page.  After the App is installed, log in to the Modern Flames App. Must have Wi-Fi and Bluetooth enabled on your smart phone.
  • Page 27: Wi-Fi - Pairing

    Wi-Fi – Pairing Add Manually Select the series of fireplace that will be paired with and follow the instructions.  When pairing via Wi-Fi, the 2.4 GHz Wi-Fi signal must be used. Ensure the appropriate login  information is entered before continuing to the next step. www.modernflames.com...
  • Page 28 Wi-Fi – Pairing (Continued) Hold the “Flame” button on the manual touch controls for 5 seconds.  In EZ Mode, the fireplace will display “P2”. In AP Mode, the fireplace will display “P0” iii. Holding the flame button for an additional 5 seconds will cycle the fireplace between EZ Mode and AP Mode.
  • Page 29 Failure to do so can result in damage to electrical components of the fireplace. Damage as a result of this may not be covered under warranty. Questions or assistance in pairing device, contact Modern Flames at info@modernflames.com or call 07 5630 6837 Monday-Friday, 9:00 am – 4:00 pm (AEST).
  • Page 30: Auto Scan

    Wi-Fi – Pairing (Continued) Auto Scan Select auto scan from the top of the App.   On the fireplace touch controls, press and hold the “Flame” button for 5 seconds. The fireplace will show either “P0” or “P2”. This will place the fireplace in pairing mode. www.modernflames.com...
  • Page 31 Wi-Fi – Pairing (Continued)  Auto scan will search for available devices. Upon selecting the available fireplace, select the “Next” button if the app does not proceed automatically. If the scan fails to find a fireplace, press and hold the “Flame” button on the manual touch controls to switch pairing modes. Enter in the Wi-Fi information.
  • Page 32 Failure to do so can result in damage to electrical components of the fireplace. Damage as a result of this may not be covered under warranty. Questions or assistance in pairing device, contact Modern Flames at info@modernflames.com or call 07 5630 6837, Monday-Friday, 9:00 am – 4:00 pm (AEST).
  • Page 33: Operation - Smart Phone App

    Operation – Smart Phone App Home Screen Button Function Action Home Button: Returns the fireplace to the 1. Press once: Flame video changes to flame style 1, default color settings. color yellow. Ember bed and down light changes to orange. Flame speed changes to default and sound level changes to low.
  • Page 34: Flame Style Options

    Operation – Smart Phone App (Continued) Home Screen (Continued) Button Function Action Downlight Button: Opens the downlight 1. Press once: Opens the downlight sub-menu page sub-menu. to select new colors for downlighting. Ember Bed Button: Opens the ember bed 1. Press once: Opens the ember bed sub-menu page sub-menu.
  • Page 35: Flame Style One/Two/Three Color Menu

    preset. Operation – Smart Phone App (Continued)  3.2 menu depicted. Functions and actions are the same for the 3.3 and 3.4 menu. 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 Flame Style One/Two/Three Color Menu Note: Flame Style One (3.2), Two (3.3), and Three (3.4) all function the same as below Button Function Action...
  • Page 36 the designated preset. to the White flame. Operation – Smart Phone App (Continued) 3.5.1 3.5.2 3.5.3 3.5.4 3.5.5 3.5.6 3.5.7 Custom Mode Menu Button Function Action 3.5.1 Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Flame Slider: Changes the style of flame.
  • Page 37: Custom Mode Menu

    Operation – Smart Phone App (Continued) Downlight Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Color Wheel Button: Changes the color of the 1. Press once: Selecting a color, the downlight will downlight to the selected color.
  • Page 38: Ember Bed Menu

    Operation – Smart Phone App (Continued) Ember Bed Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Color Wheel Button: Changes the color of the 1. Press once: Selecting a color, the ember bed ember bed to the selected color.
  • Page 39: Heater Menu

    accessory is on. Operation – Smart Phone App (Continued) Heater Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Ambient Temperature: The fireplace ambient 1. Press once: No action. air temperature reading. Temperature Scale Slider: Changes 1.
  • Page 40: Timer Menu

    4. Slide to Recirculation position: Fan is blowing to recirculate the air. Heater is off. Operation – Smart Phone App (Continued) Timer Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Countdown Timer: Displays remaining time 1.
  • Page 41: Weekly Program Schedule Menu

    Operation – Smart Phone App (Continued) 9.4.1 9.4.2 9.4.3 9.4.4 Weekly Program Schedule Menu Button Function Action 9.4.1 Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Programming Days: Displays if a day has a 1.
  • Page 42: Daily Program Schedule Menu

    Operation – Smart Phone App (Continued) 9.4.2.1 9.4.2.2 9.4.2 9.4.2.3 9.4.2.4 Daily Program Schedule Menu Button Function Action Return Button: Returns to the 1. Press once: Returns to the previous page. 9.4.2.1 previous page. Individual Day 1. Highlight desired time frame: Applies desired function to Programming: Shows the highlighted area.
  • Page 43: Operation - Important Warnings

    Operation – Important Warnings Note: When the heater is first turned on, a slight odor may be present. This is normal and should not occur again unless the heater is not used for a long period of time. To improve operation, aim the remote control at the front of the fireplace. Quickly pressing buttons on the remote without allowing the fireplace to complete the previous operation may result in operational errors.
  • Page 44: Care - Cleaning

    Care – Cleaning Always turn heater OFF and unplug power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury. Never immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.
  • Page 45: Replacement Parts List

    Replacement Parts List SPARE PARTS, PART OR30- OR52- OR60- OR76- OR100- OR120- REF. NUMBERS Multi-INT Multi-INT Multi-INT Multi-INT Multi-INT Multi-INT Mirror Glass, Virtual Screen 04-00060 04-00047 04-00048 04-00049 04-00050 04-00051 Side Glass 04-00052 Side Trim 02-00510 01-00117 LED Ember Bed Strip LED Downlight Strip 01-00119 Front Glass...
  • Page 46 Replacement Parts List - Logs SPARE PARTS, PART OR30- OR52- OR60- OR76- OR100- OR120- REF. NUMBERS Multi-INT Multi-INT Multi-INT Multi-INT Multi-INT Multi-INT Log, Orion, 1 05-00065 Log, Orion, 2 05-00066 Log, Orion, 3 05-00067 Log, Orion, 4 05-00068 Log, Orion, 5 05-00069 Log, Orion, 6 05-00070...
  • Page 47: Troubleshooting / Faq

    Inspect circuit boards for loose the ON position. connections or obvious damage. Call Main PCB board issue. Modern Flames Customer Service for support (07 5630 6837) Allow 20-30 seconds for the fireplace to Fireplace has not fully turned on. fully turn on.
  • Page 48 Inspect the LCD and replace if necessary. Inspect circuit boards for loose Dim or no flame. connections or obvious damage. Call Main PCB board issue. Modern Flames Customer Service for support (07 5630 6837) Brightness is not selected. See “Operation” section. Inspect circuit boards for loose connections or obvious damage.
  • Page 49 DO NOT RETURN TO STORE! CALL US FIRST For immediate help with installation, product information or if your product arrives damaged, please call our toll-free number at: AUSTRALIA/NEW ZEALAND 07 5630 6837 (Monday – Friday, 9:00AM – 4:00PM, AEST) Or email us at: info@modernflames.com EUROPE +46 762 09 58 09...

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