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Summary of Contents for Modern Flames OR52-MUTLI
- Page 1 ORION MULTI BUILT-IN OR WALL-MOUNT FIREPLACE Model #: …. OR52-MULTI … OR60-MULTI …. OR76-MULTI …. OR100-MULTI …. OR120-MULTI OWNER’S MANUAL AC 120V 60Hz 1,465W (5,000BTU’s) (2,930W 10,000 BTU’s capable)
- Page 2 • Read all instructions before installing or using this heater. • Use a dedicated 20 Amp (or higher), 2-pole (for 10,000 BTU’s), circuit breaker. • This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If provided, use handles when moving this heater.
- Page 3 • ALWAYS disconnect this unit from the power supply before performing any assembly, cleaning, or before relocating the electric fireplace. • NEVER leave this heater unattended. ALWAYS unplug this heater when not in use. • ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet. •...
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Page 4: Table Of Contents
Table of Contents PREPARATION ....................................5 PARTS AND HARDWARE ..................................5 DIMENSIONS AND SPECIFICATIONS ..............................6 INSTALLATION AND ASSEMBLY ................................. 6 GLASS REMOVAL/INSTALLATION ............................... 7 BUILT-IN INSTALLATION STYLES ................................. 8 BUILT-IN INSTALLATION FRAMING ..............................9 BUILT-IN INSTALLATION .................................. 10 PARTIAL RECESS INSTALLATION ............................... 12 WALL MOUNTED INSTALLATION .............................. -
Page 5: Preparation
Preparation This product includes a GLASS panel. Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage. Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts and assembly steps are grouped for wall-hanging or recessing use. -
Page 6: Dimensions And Specifications
Dimensions and Specifications PRODUCT DIMENSIONS Model Number 51-1/2" 24-5/16" 9-9/16" 50-5/8" 23-7/8” 8-15/16" 50-1/8" 18-7/16" 2" 3-7/16” 5-3/16" OR52-MUTLI (1308mm) (618mm) (240mm) (1286mm) (606mm) (143mm) (1274mm) (468mm) (52mm) (87mm) (132mm) 60" 24-5/16" 9-9/16" 59-1/8" 23-7/8” 8-15/16" 58-5/8" 18-7/16" 2" 3-7/16”... -
Page 7: Glass Removal/Installation
Glass Removal/Installation This product includes a GLASS panel. Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage. Removing Front Glass • With one hand on the front glass to prevent it from falling, remove the six screws (three per side) and two brackets (one per side) from the underside of the viewing area of the fireplace. -
Page 8: Built-In Installation Styles
Built-In Installation Styles Optional Built-In styles shown below. See “Partial Recess Installation” or “Wall Mounted Installation” for additional mounting styles. 2 Sided 3 Sided/Bay Right or Left Exposed Built-In (Single Sided) https://www.modernflames.com... -
Page 9: Built-In Installation Framing
Built-In Installation Framing • Select a location that is not prone to moisture and is located at least 36” (914mm) away from combustible materials such as curtain drapes, furniture, bedding, paper, etc. • Measure the appliance and create a rough-in frame with electrical (see “Rough Opening Framing Dimensions”). -
Page 10: Built-In Installation
Built-In Installation • Determine the desired installation style (see “Built-In Installation Styles”). See “Wall Mounted Installation” for wall mounting the fireplace. See “Partial Recessed Installation” for partial recessing the fireplace. iii. See below for all other installation styles. • Prepare the framed opening according to the “Framed Opening Dimensions” chart and the installation style that was selected. - Page 11 Built-In Installation (Continued) • If installing (Fig. 2-4): Built-In – No changes required. 2-Sided – Remove the side plate covering the side glass on the exposed side of the fireplace. Install the drywall stop (shipped loose) on the exposed side of the fireplace. Store the removed side plate and extra drywall stop in a safe place.
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Page 12: Partial Recess Installation
Partial Recess Installation Due to different materials used on different walls, it is highly recommended for you to consult with your local builder before you install this electric fireplace. NOTE: A dedicated 20 Amp (or higher), 2-pole (for 10,000 BTU’s) breaker is required. - Page 13 Partial Recess (Continued) Partial Recess Built-In Recess Fig. 3-1 • Remove the two side skirts (Fig. 3-2), one from both sides of the fireplace, and the wall mount bracket (Fig. 3-3) from the back. Store all items in a safe place. Fig.
- Page 14 Partial Recess (Continued) • Fasten the fireplace to the framing using the “L” Metal Nailing Flanges and drywall screws that have a minimum length of 1-1/4” (Fig. 3-6). Fig. 3-6 Fig. 3-5 • Mask the exposed viewing area of the fireplace prior to texturing/finalizing the framed wall. •...
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Page 15: Wall Mounted Installation
Wall Mounted Installation Due to different materials used on different walls, it is highly recommended for you to consult with your local builder before you install this electric fireplace. NOTE: A dedicated 20 Amp (or higher), 2-pole (for 10,000 BTU’s), breaker is required. - Page 16 Wall Mounted Installation (Continued) Fig. 4-2 • Remove the side plates from both sides of the fireplace. Store the plates in a safe place (Fig. 4-3). • Install the side trim to both sides of the fireplace. Fig. 4-3 • With the wall mounting bracket installed, have two people lift the appliance up and insert the two hooks of the wall bracket into the two receiver slots on the back of the appliance (Fig.
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Page 17: Hardwiring Installation
Hardwiring Installation A qualified electrician must wire this fireplace to a dedicated 110~120 volt, 20 amp, circuit. NOTE: A dedicated 20 Amp (or higher), 2-pole (for 10,000 BTU’s), breaker is required. The appliance must be electrically connected and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the current ANSI/NFPA 70 National Electrical Code in the USA. - Page 18 Hardwiring Installation (Continued) 240 Volt Power (10,000 BTU’s) This fireplace is equipped with the ability to optionally wire with 240 volts, which will supply 10,000 BTU’s of heat. A qualified electrician must wire this fireplace to a dedicated 220~240 volt, 20 amp, circuit. Note: There are 4 wires from the appliance junction box: white (neutral), black (power L1), red, (power L2), and green/bare (ground) that are connected to 220V power source (circuit breaker panel).
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Page 19: Driftwood Logs And Crushed Glass Installation
Driftwood Logs and Crushed Glass Installation • Front glass must be removed and the appliance must be mounted in its final location before the driftwood logs and crushed glass is installed. • Install driftwood logs first, then add the crushed glass around logs. •... -
Page 20: Operation (Continued)
Operation (Continued) Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death. Power Plug the power cord into a dedicated 110~120 (or optional 220~240) volt 20 Amp grounded outlet (see IMPORTANT SAFETY INFORMATION). -
Page 21: Operation
Methods of Operation This electric fireplace can be operated by the TOUCH CONTROL PANEL located on the UPPER right corner of the fireplace, by the battery-powered REMOTE CONTROL, or by the MODERN FLAMES APP using a smart phone. Touch Control Panel... -
Page 22: Operation - Touch Control Panel
Operation – Touch Control Panel Touch Panel Operation Button Function Action ON: Enables control panel functions. Turns 1. Press once: Indicator light turns on. Power turns on flame. on. All functions enabled. OFF: Disables control panel functions. 2. Press again: Flame turns off. Unit goes to standby. Turns off flame. -
Page 23: Operation - Remote Control
Operation – Remote Control Remote Control Operation Button Function Action ON: Enables control panel functions. 1. Press once: Indicator light turns on. Power turns on. All Turns on flame. functions enabled. OFF: Disables control panel functions. 2. Press again: Flame turns off. Unit goes to standby. All Turns off flame. - Page 24 Operation – Remote Control (Continued) Button Function Action MEDIA BED BUTTON: Cycles media bed 1. Press once: Turns on ember bed. colors. 2. Press again until desired color is reached. In total NOTE: Media bed color effect stays on ten colors and one fade mode.01-02-03-04-05-06-07- until power button is turned off.
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Page 25: Download Smart Phone App
Download Smart Phone App Smart Phone App Connection from Note: Download the Modern Flames App your App store before connecting Download Mobile App https://www.modernflames.com... -
Page 26: Wi-Fi - Initial Log-In
Wi-Fi – Initial Log-in • Search for and install the “Modern Flames” app from the Google Play or Apple App store or scan the QR code on the previous page. • After the App is installed, log in to the Modern Flames App. Must have Wi-Fi and Bluetooth enabled on your smart phone. -
Page 27: Wi-Fi - Pairing
Wi-Fi – Pairing Add Manually • Select the series of fireplace that will be paired with and follow the instructions. • When pairing via Wi-Fi, the 2.4 GHz Wi-Fi signal must be used. Ensure the appropriate login information is entered before continuing to the next step. https://www.modernflames.com... - Page 28 Wi-Fi – Pairing (Continued) • Hold the “Flame” button on the manual touch controls for 5 seconds. In EZ Mode, the fireplace will display “P0”. In AP Mode, the fireplace will display “P2” iii. Holding the flame button for an additional 5 seconds will cycle the fireplace between EZ Mode and AP Mode.
- Page 29 Failure to do so can result in damage to electrical components of the fireplace. Damage as a result of this may not be covered under warranty. Questions or assistance in pairing device, contact Modern Flames at customerservice@modernflames.com or call (877) 246-9653 Monday-Friday, 8:00 am –...
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Page 30: Auto Scan
Wi-Fi – Pairing (Continued) Auto Scan • Select auto scan from the top of the App. • On the fireplace touch controls, press and hold the “Flame” button for 5 seconds. The fireplace will show either “P0” or “P2”. This will place the fireplace in pairing mode. https://www.modernflames.com... - Page 31 Wi-Fi – Pairing (Continued) • Auto scan will search for available devices. Upon selecting the available fireplace, select the “Next” button if the app does not proceed automatically. If the scan fails to find a fireplace, press and hold the “Flame” button on the manual touch controls to switch pairing modes. •...
- Page 32 Failure to do so can result in damage to electrical components of the fireplace. Damage as a result of this may not be covered under warranty. Questions or assistance in pairing device, contact Modern Flames at customerservice@modernflames.com or call (877) 246-9653 Monday-Friday, 8:00 am –...
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Page 33: Operation - Smart Phone App
Operation – Smart Phone App Home Screen Button Function Action Home Button: Returns the fireplace to the 1. Press once: Flame video changes to flame style 1, default color settings. color yellow. Ember bed and down light changes to orange. Flame speed changes to default and sound level changes to low. -
Page 34: Flame Style Options
Operation – Smart Phone App (Continued) Home Screen (Continued) Button Function Action Downlight Button: Opens the downlight 1. Press once: Opens the downlight sub-menu page sub-menu. to select new colors for downlighting. Ember Bed Button: Opens the ember bed 1. Press once: Opens the ember bed sub-menu page sub-menu. -
Page 35: Flame Style One/Two/Three Color Menu
Operation – Smart Phone App (Continued) • 3.2 menu depicted. Functions and actions are the same for the 3.3 and 3.4 menu. 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 Flame Style One/Two/Three Color Menu Note: Flame Style One (3.2), Two (3.3), and Three (3.4) all function the same as below Button Function Action... -
Page 36: Downlight Menu
Operation – Smart Phone App (Continued) Downlight Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Color Wheel Button: Changes the color of the 1. Press once: Selecting a color, the downlight will downlight to the selected color. -
Page 37: Ember Bed Menu
Operation – Smart Phone App (Continued) Ember Bed Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Color Wheel Button: Changes the color of the 1. Press once: Selecting a color, the ember bed ember bed to the selected color. -
Page 38: Heater Menu
Operation – Smart Phone App (Continued) Heater Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Ambient Temperature: The fireplace ambient 1. Press once: No action. air temperature reading. Temperature Scale Slider: Changes 1. -
Page 39: Timer Menu
Operation – Smart Phone App (Continued) Timer Menu Button Function Action Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. Countdown Timer: Displays remaining time 1. Press once: No action. left on the selected time. Shows OFF when not in use. -
Page 40: Weekly Program Schedule Menu
Operation – Smart Phone App (Continued) 9.4.1 9.4.2 9.4.3 9.4.4 Weekly Program Schedule Menu Button Function Action 9.4.1 Return Button: Returns to the previous page. 1. Press once: Returns to the previous page. 1. Press on a day once: Opens that day’s sub- Programming Days: Displays if a day has a 9.4.2 program assigned to it. -
Page 41: Daily Program Schedule Menu
Operation – Smart Phone App (Continued) 9.4.2.1 9.4.2.2 9.4.2 9.4.2.3 9.4.2.4 Daily Program Schedule Menu Button Function Action Return Button: Returns to the 1. Press once: Returns to the previous page. 9.4.2.1 previous page. Individual Day 1. Highlight desired time frame: Applies desired function to Programming: Shows the highlighted area. -
Page 42: Operation - Important Warnings
Operation – Important Warnings Note: When the heater is first turned on, a slight odor may be present. This is normal and should not occur again unless the heater is not used for a long period of time. To improve operation, aim the remote control at the front of the fireplace. Quickly pressing buttons on the remote without allowing the fireplace to complete the previous operation may result in operational errors. -
Page 43: Care - Maintenance
Care – Maintenance Risk of electric shock! Do not open any panels! No user-serviceable parts inside! Always turn the heater OFF and unplug power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury. -
Page 44: Replacement Parts List
Replacement Parts List SPARE PARTS, PART OR52- OR60- OR76- OR100- OR120- REF. NUMBERS Multi Multi Multi Multi Multi 02-00504 Side Plate 02-00505 02-00506 02-00507 02-00508 02-00509 Ember Bed Bracket 04-00047 04-00048 04-00049 04-00050 04-0051 Mirror Glass, Virtual Screen 04-00052 Side Glass 02-00510 Side Trim 02-00511... - Page 45 Replacement Parts List (Continued) SPARE PARTS, PART OR52- OR60- OR76- OR100- OR120- REF. NUMBERS Multi Multi Multi Multi Multi 02-00524 Cabinet Bracket, Right 02-00525 Cabinet Bracket, Left 02-00526 Side Skirt 02-00527 02-00528 02-00529 02-00530 02-00531 Virtual Screen Back Plate “L” Metal Nailing Flange 02-00007 01-00114 Terminal Block...
- Page 46 Replacement Parts List - Logs SPARE PARTS, PART OR52- OR60- OR76- OR100- OR120- REF. NUMBERS Multi Multi Multi Multi Multi 05-00065 Log, Orion, 1 05-00066 Log, Orion, 2 Log, Orion, 3 05-00067 05-00068 Log, Orion, 4 05-00069 Log, Orion, 5 05-00070 Log, Orion, 6 05-00071...
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Page 47: Troubleshooting / Faq
Inspect circuit boards for loose the ON position. connections or obvious damage. Call Main PCB board issue. Modern Flames Customer Service for support (1-877-246-9353) Allow 20-30 seconds for the fireplace to Fireplace has not fully turned on. fully turn on. - Page 48 Inspect the LCD and replace if necessary. Inspect circuit boards for loose Dim or no flame. connections or obvious damage. Call Main PCB board issue. Modern Flames Customer Service for support (1-877-246-9353) See “Operation” section. Brightness is not selected. Inspect circuit boards for loose connections or obvious damage.
- Page 49 DO NOT RETURN TO STORE! CALL US FIRST For immediate help with installation, product information or if your product arrives damaged, please call our toll-free number at: 1-877-246-9353 (Monday – Friday, 8:00AM – 5:00PM, AZ Mountain Time) Or email us at: customerservice@modernflames.com OUR STAFF IS READY TO PROVIDE ASSISTANCE https://www.modernflames.com...
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Questions and answers
We have OR52-MULTI modern flames electric fireplace. The remote stopped working but the fireplace can be turned on manually. We replaced the battery and can see a little red light on top of remote but it doesn't work. Does it need to be paired or synced, couldn't find anything in the manual about that. Thanks
Yes, the Modern Flames OR52-MULTI electric fireplace remote needs to be paired again after replacing the battery. Pairing must be completed within 5 seconds or the fireplace will time out of pairing mode.
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