Clearing Media Misfeeds; Media Misfeed Messages And Clearing Procedures - Epson AcuLaser CX37DN Series User Manual

Avoid...
Allowing the output tray to overfill (the output tray has a 150 sheet capacity of plain paper or a 10 sheet capacity of special
paper—misfeeding may occur if you allow more than 150 sheets of plain paper or 10 sheets of special paper to accumulate at
one time).

Clearing Media Misfeeds

To avoid damage, always remove misfed media gently, without tearing it. Any piece of media left in the
machine, whether large or small, can obstruct the media path and cause further misfeeds. Do not
reload media that has misfed.
Note:
The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner
may stick to your hands, so be careful not to touch the printed face when removing the misfed media.
Make sure not to spill any toner inside the machine.
Caution:
c
❏ Unfused toner can mess your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some
toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on
your skin, wash it off with cool water and a mild soap.
❏ If you get toner in your eyes, wash it out immediately with cool water and consult a doctor.
If, after clearing the media misfeed, the misfeed message in the control panel window persists, open
and close the engine covers. This should clear the misfeed message.

Media Misfeed Messages and Clearing Procedures

Media Misfeed Message
PAPER MISFEED
OPEN RIGHT DOOR
PAPER MISFEED
OPEN RIGHT DOOR
FUSER JAM
OPEN RIGHT DOOR
TRANSFER ROLLER JAM
OPEN RIGHT DOOR
Epson AcuLaser CX37 Series
Page Reference
"Clearing a Media Misfeed in Tray 2" on page 206
"Clearing a Media Misfeed in Tray 3" on page 210
"Clearing a Media Misfeed from the Fuser Unit" on page 215
"Clearing a Media Misfeed in Tray 3" on page 210
Printer/Copier/Scanner User's Guide
Troubleshooting 203