Epson AcuLaser CX37DN Series User Manual page 223

Symptom Cause
You are Media or settings are not correct.
experiencing
duplex problems.
It takes a very long The response time may be slow
time to transfer depending on the USB memory
scan data to the device that is used.
USB memory
device.
It is not possible to An error has occurred in Copy
enter Scan mode mode.
or Fax mode
(Epson AcuLaser
CX37DNF only).
With N-up on Both the printer driver and the
multiple copies, application have been set for
the output is collation.
incorrect.
Booklet Left and Both the printer driver and the
Right Binding application have been set for
output is incorrect. collation.
You hear unusual The machine is not level.
noises.
The tray is not installed correctly.
There is a foreign object stuck
inside the machine.
Epson AcuLaser CX37 Series
Solution
Make sure that you are using correct media.
❏
See "Specifications" on page 88.
❏
Do not duplex custom-sized media, envelopes, labels,
postcards, letterhead, glossy media, or single side only
paper.
❏
Make sure that you have not mixed media types in the
tray.
In the Windows printer driver (Layout/Print Type), choose
Double-Sided.
Set duplex (double-sided) copying. For details on setting
duplex (double-sided) copying, refer to "Setting Duplex
(Double-Sided) Copying" on page 134.
For N-up on duplexed pages, choose Collate only in the
Windows driver's Basic tab. Do not set collation in the
application.
Wait until the transfer is finished.
Correct the cause of the error, and then enter a different
mode.
For N-up on multiple copies, choose Collate only in the
printer driver's Basic tab. Do not set collation in the
application.
For Booklet (Left Binding and Right Binding), choose Collate
only in the printer driver's Basic tab. Do not set collation in
the application.
Place the machine on a flat, hard, level surface.
Remove the tray that you are printing from and reinsert it
completely into the machine.
Turn off the machine and remove the object. If you cannot
remove it, contact Technical Support.
Printer/Copier/Scanner User's Guide
Troubleshooting 223