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Epson AcuLaser CX37DN Series User Manual

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User's Guide
NPD4496-00 EN

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  Summary of Contents for Epson AcuLaser CX37DN Series

  • Page 1 Printer/Copier/Scanner User’s Guide NPD4496-00 EN...
  • Page 2: Software License Agreement

    Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
  • Page 3 PUNITIVE or special damages, including any lost profits or lost saving, even if Epson has been advised of the possibility of such damages, or for any claim by any third party. Epson or its licensor disclaims all warranties with regard to the software, express or implied, including, without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights.
  • Page 4: About Adobe Color Profile

    No title to the intellectual property in the Software is transferred to you under the terms of this Agreement. You do not acquire any rights to the Software except as expressly set forth in this Agreement. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 5 JURISDICTION TO JURISDICTION. The provisions of Sections 4, 5 and 6 shall survive the termination of this Agreement, howsoever caused, but this shall not imply or create any continued right to use the Software after termination of this Agreement. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 6 Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. All disputes arising out of, under or related to this Agreement will be brought exclusively in the state Santa Clara County, California, USA. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 7: Icc Profile For Toyo Ink Standard Color On Coated Paper (Toyo Offset Coated 2.1)

    (including damages for loss of business profits, business interruption, loss of business information, and the like) arising out of the use or inability to use this ICC Profile. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 8: Dic Standard Color Profile License Agreement

    Profile, but DIC retains all right, title and interest, including all copyright and intellectual property rights, in and to, the Profile and all copies thereof. All rights not specifically granted in this License Agreement, including all copyrights, are reserved by DIC. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 9 Profile. This License Agreement does not authorize you to use DIC’s or its licensors’ names or any of their respective trademarks. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 10 The failure or delay of DIC to exercise any of its rights under this License Agreement or upon any breach of this License Agreement shall not be deemed a waiver of those rights or of the breach. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 11: Openssl Statement

    OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)” Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 12: Original Ssleay License

    2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 13 The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 14: Netsnmp License

    ❏ Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 15: Part 3: Cambridge Broadband Ltd. Copyright Notice (Bsd)

    HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 16: Part 4: Sun Microsystems, Inc. Copyright Notice (Bsd)

    Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: ❏ Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 17: Part 6: Cisco/Buptnic Copyright Notice (Bsd)

    ❏ Neither the name of Cisco, Inc, Beijing University of Posts and Telecommunications, nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 18: Kerberos

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 19 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Portions of src/lib/crypto have the following copyright: Copyright © 1998 by the FundsXpress, INC. All rights reserved. Export of this software from the United States of America may require a specific license from the United States Government.
  • Page 20 WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 21: Wpa Supplicant

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Portions funded by Sandia National Laboratory and developed by the University of Michigan’s Center for Information Technology Integration, including the PKINIT implementation, are subject to the following license: COPYRIGHT © 2006-2007 THE REGENTS OF THE UNIVERSITY OF MICHIGAN...
  • Page 22: Legal Restrictions On Copying

    The following is not a complete list, but is meant to be used as a guide to responsible copying. Financial Instruments ❏ Personal checks ❏ Traveler’s checks ❏ Money orders ❏ Certificates of deposit ❏ Bonds or other certificates of indebtedness ❏ Stock certificates Legal Documents ❏ Food stamps Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Copyright Notice...
  • Page 23 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide ❏ Postage stamps (canceled or uncanceled) ❏ Checks or drafts drawn by government agencies ❏ Internal revenue stamps (canceled or uncanceled) ❏ Passports ❏ Immigration papers ❏ Motor vehicle licenses and titles ❏ House and property titles and deeds General ❏...
  • Page 24: Table Of Contents

    PC Fax Drivers (Epson AcuLaser CX37DNF only)........
  • Page 25 Selecting Driver Options/Defaults (for Windows)......... . . 115 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 26 Macintosh TWAIN Driver Settings..........142 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 27 Solving Problems with Printing Quality........... 225 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 28 Before Contacting Epson........
  • Page 29 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Index Contents...
  • Page 30: Chapter 1 Introduction

    Chapter 1 Introduction Getting Acquainted with Your Machine Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. Front View Side View Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Introduction...
  • Page 31: Part Names

    Part Names The illustrations used in this manual show Epson AcuLaser CX37DNF as an example. Front View 1– Control panel 2– Automatic Document Feeder (ADF) 2-a ADF feed cover 2-b Document guide 2-c Document feed tray 2-d Extension tray 2-e Document output tray...
  • Page 32 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 4– Tray 1 (Manual feed tray) 5– Tray 2 6– Original cover pad 7– Original glass 8– Extension tray 9– Output tray 10– Scanner unit 11– Fuser unit 12– Right door 13– Transfer roller 14–...
  • Page 33 Rear View 1– 10Base-T/100Base-TX/1000Base-T (IEEE 802.3) Ethernet interface port Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Introduction...
  • Page 34: Software Disc

    2– USB port 3– Power switch 4– Power connection 5– LINE (telephone line) jack (Epson AcuLaser CX37DNF only) 6– TEL (telephone) jack (Epson AcuLaser CX37DNF only) 7– Rear cover Software Disc PostScript Drivers/PCL Drivers Drivers Windows XP/Vista/7/Server 2003/Server 2008 for 32bit...
  • Page 35: Scanner Drivers

    2008/Server 2008 R2 for 64bit Note: Windows TWAIN driver does not correspond to 64-bit applications though it corresponds to 32-bit applications on 64-bit OS. PC Fax Drivers (Epson AcuLaser CX37DNF only) Drivers Windows XP/Vista/7/Server 2003/Server 2008 Windows XP/Vista/7/Server 2003/Server 2008/Server...
  • Page 36: Documentation

    Documentation Documentation Setup Guide Printer/Copier/Scanner User’s Guide (this manual) Facsimile User’s Guide (Epson AcuLaser CX37DNF only) Reference Guide System Requirements ❏ Personal computer ❏ Pentium II: 400MHz or higher ❏ PowerPC G3 or later (G4 or later is recommended) ❏ Macintosh equipped with an Intel processor ❏...
  • Page 37 ❏ I/O interface ❏ 10Base-T/100Base-TX/1000Base-T (IEEE 802.3) Ethernet interface port ❏ USB 2.0 (High-Speed) compliant port Note: For details of the Linux drivers, refer to the Reference Guide. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Standard/Enterprise Edition Standard/Enterprise x64 Edition Introduction...
  • Page 38: Chapter 2 Control Panel And Configuration Menu

    Chapter 2 Control Panel and Configuration Menu About the Control Panel Epson AcuLaser CX37DNF Epson AcuLaser CX37DN Epson AcuLaser CX37 Series Control Panel and Configuration Menu Printer/Copier/Scanner User’s Guide...
  • Page 39: Control Panel Indicators And Keys

    Returns the settings to their defaults and stops functions. Starts color copying, scanning or faxing (Epson AcuLaser CX37DNF only). ❏ Lights up in blue when copying and fax transmission (Epson AcuLaser CX37DNF only) are possible. ❏ Lights up in orange when copying and fax transmission (Epson AcuLaser CX37DNF only) are not possible, for example, during warm-up or if an error has occurred.
  • Page 40: Display Indications

    Part Name Back key l/r keys Select key u/d keys On hook key (Epson AcuLaser CX37DNF only) Redial/Pause key (Epson AcuLaser CX37DNF only) Display Indications Main Screen (Copy Mode) Indication Copy settings Status Copy density Number of copies Epson AcuLaser CX37 Series Description ❏...
  • Page 41 Media tray Zoom ratio Copy quality Collated (Sort) copying Epson AcuLaser CX37 Series Description Indicates the media tray that is selected. For details on selecting the media tray, refer to “Selecting the Media Tray” on page 128. Indicates the zoom ratio that is specified. For details on specifying the zoom ratio, refer to “Specifying the Zoom Ratio”...
  • Page 42 Indication Scan settings Status Available memory Epson AcuLaser CX37 Series Description Indicates whether or not 2in1/4in1 copying is selected. For details on selecting 2in1/4in1 copying, refer to “Setting 2in1/4in1 Copying” on page 129. Indicates whether double-sided copying or single-sided copying is selected. For details on selecting double-sided/single-sided copying, refer to “Setting Duplex...
  • Page 43 Indication Data format Scan quality Scan data destination Epson AcuLaser CX37 Series Description Indicates the data format that is selected. For details on selecting the data format, refer to “Selecting the Data Format” on page 162. Indicates the scan quality that is selected. For details on selecting the scan quality, refer to “Selecting the Scan Quality Setting”...
  • Page 44: Print Screen

    Select this menu item to view the total number of pages printed by this machine and the results of fax transmissions/receptions (Epson AcuLaser CX37DNF only) as well as to print the reports. For details, refer to “REPORT/STATUS Menu” on page 46.
  • Page 45: Checking The Machine Status And Settings

    Note: If the Select key is held down for at least 2 seconds while the screen described above is displayed, the configuration page will be printed. Epson AcuLaser CX37 Series Description Displays messages indicating operations such as printing. Displays the printing information (media tray, media size and media type).
  • Page 46: Report/Status Menu

    MONO COPY COLOR COPY MONO PRINT COLOR PRINT FAX PRINT (Epson AcuLaser CX37DNF only) TOTAL SCAN SUPPLY STATUS The remaining amount of toner in the toner cartridges and the remaining service life of the photoconductor units can be displayed as a percentage.
  • Page 47 TX/RX RESULT (Epson AcuLaser CX37DNF only) For details, refer to the Facsimile User’s Guide. REPORT For Epson AcuLaser CX37DNF, refer to the Facsimile User’s Guide for more details on facsimile operations. TX RESULT REPORT RX RESULT REPORT (Epson AcuLaser...
  • Page 48: Configuration Menu Overview

    (default: 000000), and then press the Select key. ACCESSIBILITY Menu Note: Manufacturer’s default settings appear in bold. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Prints a estimate of the percentage of toner remaining and the settings, information and status of this machine.
  • Page 49 INVALID INPUT BASE INPUT PRINT COMPLETE FAX COMM. PREPARATION Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Settings DISABLE / ENABLE Select if operation sounds are to be produced. Settings OFF / LOW / MIDDLE / HIGH Select whether sounds are produced when keys are pressed to enter data.
  • Page 50: Machine Setting Menu

    This menu item appears when ACCESSIBILITY/SOUND SETTING is set to ENABLE. MACHINE SETTING Menu Note: Manufacturer’s default settings appear in bold. AUTO PANEL RESET (Epson AcuLaser CX37DNF only) Epson AcuLaser CX37 Series Settings OFF / LOW / MIDDLE / HIGH...
  • Page 51 Settings STOP / BW CONTINUE Select whether or not printing, copying and faxing (for Epson AcuLaser CX37DNF) stop when the toner has run out. STOP: Printing, copying and faxing (for Epson AcuLaser CX37DNF) stop when the toner has run out.
  • Page 52: Paper Setup Menu

    CALIBRATION PAPER SETUP Menu Note: Manufacturer’s default settings appear in bold. TRAY1 PAPER Epson AcuLaser CX37 Series Settings ON / OFF Select whether or not to perform image stabilization. If ON is selected, image stabilization is started. Note: The Calibration function consumes toner.
  • Page 53 ADMIN. MANAGEMENT, use the keypad to type in the 6-digit administrator access code (default: 000000), and then press the Select key. ❏ Manufacturer’s default settings appear in bold. Epson AcuLaser CX37 Series Media type PLAIN PAPER / THICK PAPER / THICK PAPER2 / LABELS /...
  • Page 54 IP ADDR. IP ADDRESS SETTING SUBNET MASK GATEWAY DHCP Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Specify the new administrator access code. Specify the function number for using restricted func‐ tions. This is the password for using the functions. COLOR COPY...
  • Page 55 Epson AcuLaser CX37 Series BOOTP ARP/PING HTTP FTP SERVER FTP TX BONJOUR DYNAMIC DNS Printer/Copier/Scanner User’s Guide Settings DISABLE / ENABLE If there is a BOOTP server on the network, specify whether the IP address and other network information is automatically assigned by the BOOTP server.
  • Page 56 Epson AcuLaser CX37 Series DISABLE/ENABLE PORT BIDIRECTIONAL SNMP WSD PRINT IPSEC IP ADDR. ACCESS PER. FILTER ACCESS REFUSE Printer/Copier/Scanner User’s Guide Settings DISABLE / ENABLE Select whether or not to enable the raw port. Settings DISABLE / ENABLE Select whether or not to enable raw port bidirectional communication.
  • Page 57 Epson AcuLaser CX37 Series DISABLE/ENABLE IPv6 AUTO SETTING LINK LOCAL GLOBAL ADDRESS GATEWAY ADDRESS NETWARE APPLETALK SPEED/DUPLEX IEEE802.1X Printer/Copier/Scanner User’s Guide Settings DISABLE / ENABLE Select whether or not to enable IPv6. Settings YES / NO Select whether or not to enable the IPv6 auto setting.
  • Page 58 Specify the subject (up to 20 characters) of the e-mail message used for network scanning. The default setting is from Epson AL-CX37. Specify the IP address or host name (up to 64 characters) for the SMTP server. The default setting is 0.0.0.0.
  • Page 59 Epson AcuLaser CX37 Series DISABLE/ENABLE BEFORE SMTP POP3 SERVER ADDR. POP3 PORT NO. POP3 TIMEOUT POP3 ACCOUNT POP3 PASSWORD SMTP DISABLE/ENABLE AUTH. SMTP USER NAME SMTP PASSWORD Printer/Copier/Scanner User’s Guide Settings DISABLE / ENABLE Select whether or not to enable POP Before SMTP.
  • Page 60 LDAP PORT NO. SSL SETTING SEARCH BASE ATTRIBUTE SEARCH METHOD LDAP TIMEOUT Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Settings DISABLE / ENABLE Select whether or not to enable the LDAP function. Specify the address (up to 64 characters) of the LDAP server.
  • Page 61 MAX.SEARCH RESULTS AUTHENTICATION LDAP ACCOUNT LDAP PASSWORD DOMAIN NAME MEMORY DIRECT USB SETTING (Epson AcuLaser CX37DNF only) FAX SETTING (Epson AcuLaser CX37DNF only) COMM. SETTING (Epson AcuLaser CX37DNF only) Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Settings 5-100 (Default: 100) Specify the maximum number of destinations dis‐...
  • Page 62 DATE FORMAT (Epson AcuLaser CX37DNF only) PRESET ZOOM USER FAX NUMBER (Epson AcuLaser CX37DNF only) USER NAME (Epson AcuLaser CX37DNF on‐ Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Settings AUSTRIA / BELGIUM / CZECH / DENMARK / EUROPE / FINLAND /...
  • Page 63: Copy Setting Menu

    Manufacturer’s default settings appear in bold. PAPER PRIORITY TRAY CHAINING QUALITY PRIORITY DENSITY PRIORITY Epson AcuLaser CX37 Series Replace the counter when the fuser unit is replaced with new one. Settings TRAY1 / TRAY2 / TRAY3 Specify the paper tray that is normally used.
  • Page 64 DUPLEX COPY Resolution of QUALITY PRIORITY Settings The resolution of each setting is listed below. Original Color glass Monochrom Epson AcuLaser CX37 Series Settings (LIGHT) (DARK) Adjust the density of the background color. Settings (LIGHT) Specify the default copy density.
  • Page 65: Reporting Menu

    DIAL REGISTER/ADDRESS REGISTER Menu FAVORITE SPEED DIAL/ADDRESS GROUP DIAL/GROUP FAX TX OPERATION Menu (Epson AcuLaser CX37DNF only) For details, refer to the Facsimile User’s Guide. FAX RX OPERATION Menu (Epson AcuLaser CX37DNF only) For details, refer to the Facsimile User’s Guide.
  • Page 66: Scan Setting Menu

    CODING METHOD RESOLUTION QUALITY PRIORITY DENSITY LEVEL SHARPNESS SCAN SIZE Epson AcuLaser CX37 Series Settings TIFF / PDF / JPEG Select the default format for saving files with scan to e-mail operations. Note: ❏ PDF data can be opened in Adobe Acrobat Reader.
  • Page 67: Ps/Pcl Print Menu

    ❏ If no jobs have been stored on the hard disk, the message NO STORED JOB appears when PROOF/ PRINT MENU is selected. PRINT Epson AcuLaser CX37 Series Settings NO SPLIT / SPLIT Select whether or not to limit the size for scan data sent as e-mail attachments.
  • Page 68: Paper Menu

    TRAY2 PAPER TRAY3 PAPER TRAY CHAINING Epson AcuLaser CX37 Series Follow the procedure described below to delete the selected job. 1.If a password has been specified for the selected job, type in the password, and then press the Select key.
  • Page 69: Quality Menu

    This menu item appears only if an optional Hard Disk Drive is installed. QUALITY MENU Note: Manufacturer’s default settings appear in bold. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Settings ON / OFF Select whether or not the Tray Mapping function is used.
  • Page 70 GRFX. PRINTING EDGE IMAGE PRINTING ENHANCEMENT TEXT PRINTING GRFX. PRINTING Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide COLOR / GRAYSCALE +15% / +10% / +5% / 0% / -5% / -10% / -15% Settings LINE ART / DETAIL / SMOOTH Select how halftones in images are reproduced.
  • Page 71 If ON is selected, the edges are not emphasized, even if IMAGE PRINTING and GRFX. PRINTING of the EDGE ENHANCEMENT menu item are set to ON. PCL SETTING CONTRAST IMAGE PRINTING Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide OFF / LOW / MIDDLE / HIGH ON / OFF Settings +15% / +10% / +5% / 0% / -5% / -10% / -15% The contrast of the image can be adjusted.
  • Page 72 Epson AcuLaser CX37 Series RGB INTENT RGB GRAY TEXT PRINTING RGB SOURCE Printer/Copier/Scanner User’s Guide Settings VIVID / PHOTOGRAPHIC Specify the characteristic applied when convert‐ ing RGB image data to CMYK data. If VIVID is selected, a vivid output is produced.
  • Page 73 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide RGB INTENT Settings Specify the characteristic applied when convert‐ ing RGB text data to CMYK data. If VIVID is selected, a vivid output is produced. If PHOTOGRAPHIC is selected, a brighter output is produced.
  • Page 74 Epson AcuLaser CX37 Series GRFX. PRINTING RGB SOURCE RGB INTENT RGB GRAY Printer/Copier/Scanner User’s Guide Settings DEVICE COLOR / sRGB Specify the color space for RGB graphics data. If DEVICE COLOR is selected, no color space is specified. RGB source profiles downloaded with the Web-Based EpsonNet Config are available as RGB SOURCE.
  • Page 75 PS SETTINGS IMAGE PRINTING Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide RGB SOURCE Settings Specify the color space for RGB image data. If DEVICE COLOR is selected, no color space is specified. RGB source profiles downloaded with the Web-Based EpsonNet Config are available as RGB SOURCE.
  • Page 76 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide RGB GRAY Settings Specify how black and grays are reproduced in RGB image data. If COMPOSITE BLACK is selected, black is repro‐ duced using the CMYK colors. If BLACK AND GRAY is selected, black and gray are reproduced using black only.
  • Page 77 Epson AcuLaser CX37 Series TEXT PRINTING RGB SOURCE RGB INTENT Printer/Copier/Scanner User’s Guide Settings DEVICE COLOR / sRGB / Ap‐ pleRGB / AdobeRGB1998 / Col‐ orMatchRGB / BlueAdjustRGB Specify the color space for RGB text data. If DEVICE COLOR is selected, no color space is specified.
  • Page 78 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide RGB GRAY Settings Specify how black and grays are reproduced in RGB text data. If COMPOSITE BLACK is selected, black is repro‐ duced using the CMYK colors. If BLACK AND GRAY is selected, black and gray are reproduced using black only.
  • Page 79 Epson AcuLaser CX37 Series GRFX. PRINTING RGB SOURCE RGB INTENT Printer/Copier/Scanner User’s Guide Settings DEVICE COLOR / sRGB / Ap‐ pleRGB / AdobeRGB1998 / Col‐ orMatchRGB / BlueAdjustRGB Specify the color space for RGB graphics data. If DEVICE COLOR is selected, no color space is specified.
  • Page 80 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide RGB GRAY Settings Specify how black and grays are reproduced in RGB graphics data. If COMPOSITE BLACK is selected, black is repro‐ duced using the CMYK colors. If BLACK AND GRAY is selected, black and gray are reproduced using black only.
  • Page 81 Epson AcuLaser CX37 Series SIMULATION SIMULATION PROF SIM. INTENT CMYK GRAY Printer/Copier/Scanner User’s Guide Settings NONE / SWOP / Euroscale / CommercialPress / JapanCol‐ or / TOYO / DIC Specify the simulation profile. If NONE is selected, no simulation profile is speci‐...
  • Page 82: Sys Default Menu

    If OFF is selected, color separation is not performed. A normal color separation is performed. SYS DEFAULT MENU Note: Manufacturer’s default settings appear in bold. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Settings ON / OFF If ON is selected, image adjustments are applied.
  • Page 83 EMULATION DEF. EMULATION POSTSCRIPT Epson AcuLaser CX37 Series Settings AUTO / POSTSCRIPT / PCL Specify the machine emulation language. If AUTO is selected, the machine automatically selects the machine emulation language from the data stream. WAIT TIME OUT Settings Specify the time until an error is determined to be a Post‐...
  • Page 84 Epson AcuLaser CX37 Series CR/LF MAPPING LINES PER PAGE FONT SOURCE DIGITAL SGN. XPS ERROR PAGE Printer/Copier/Scanner User’s Guide Settings CR=CR LF=LF / CR=CRLF LF=LF / CR=CR LF=LFCR / CR=CRLF LF=LFCR Select the definitions of the CR/LF codes in the PCL lan‐...
  • Page 85 If COLOR PRINT is selected, color printing is performed, even for a black-and-white page. STARTUP DO START-UP OPTIONS PAGE Epson AcuLaser CX37 Series PAPER SIZE Settings Select the size of media that is normally used. Note: Depending on the setting selected for UTILITY / ADMIN.
  • Page 86: Memory Print Menu

    Reference Guide. ❏ Manufacturer’s default settings appear in bold. Epson AcuLaser CX37 Series DISABLE / 1 hour / 4 hours / 1 day / 1 week Initialize the user area of the hard disk. When this menu item is selected, the machine is automatically restarted.
  • Page 87 COPY FINISHING TYPE OF FILES Settings Select the type of files to be displayed. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Settings LETTER / LEGAL / EXECUTIVE / A4 / A5 / A6 / B5(JIS) / B6(JIS) / GOVT LETTER / STATEMENT / FOLIO / SP FOLIO / UK QUARTO / FOOLSCAP / GOVT LEGAL / 16K / PHOTO 4×6 / KAI 16 / KAI...
  • Page 88: Print Media

    Executive B5 (JIS) Folio SP Folio Foolscap UK Quarto Government Letter Government Legal Photo Size 4" x 6"/10 x 15 16 K Kai 16 Epson AcuLaser CX37 Series Duplex Copy Tray (double-sided) 1/2/3 1/2/3 1/2/3 1/2/3 Printer/Copier/Scanner User’s Guide Print...
  • Page 89: Media Types

    Custom(Tray2) Custom(Duplex) Custom(Scan) Tray 1= Multipurpose Tray 3 = Plain paper, Single side only and Special paper Epson AcuLaser CX37DNF only ADF only ADF only, TWAIN scan only Original glass only, TWAIN scan only Media Types Keep media on a flat, level surface in its original wrapper until it is time to load it.
  • Page 90 Note: Keep media between 15% and 85% relative humidity. Toner does not adhere well to moist or wet paper. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Up to 100 sheets, depending on the paper weight. Up to 250 sheets, depending on the paper weight.
  • Page 91: Thick Stock

    Tray 1 Tray 2 Driver Media Thick 1 (91–150 g/m²) Type Thick 2 (151–210 g/m²) Weight 91–210 g/m² Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Up to 20 sheets, depending on their thickness. Not supported Face down Face up Media Handling...
  • Page 92 ❏ Dry DO NOT use envelopes that have ❏ Sticky flaps ❏ Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for sealing Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Up to 10 sheets, depending on their thickness Not supported...
  • Page 93 ❏ Recommended for laser printers DO NOT use label sheets that ❏ Have labels that easily peel off or have parts of the label already removed Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Up to 20 sheets, depending on their thickness...
  • Page 94 You can print continuously with postcards. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide OK to use...
  • Page 95 ❏ Coated ❏ Designed for inkjet printers ❏ Precut or perforated ❏ Preprinted or multicolored ❏ Folded or wrinkled Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Up to 20 sheets, depending on their thickness Not supported Face down Face up...
  • Page 96 Select this setting when paper that should not be used with double sided copying (for example, when on side has already been printed on) is loaded as plain paper with a weight of 60–90 g/m². Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Up to 20 sheets, depending on their thickness.
  • Page 97: Special Paper

    Tray 2/3 Driver Media Special Paper (60–90 g/m²) Type Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Up to 100 sheets, depending on the paper weight. Up to 250 sheets, depending on the paper weight. Up to 500 sheets, depending on the paper weight.
  • Page 98: Guaranteed Imageable (Printable) Area

    (the amount of memory available for the full-page frame buffer). The printable area for all media sizes is the page size minus 4.0 mm from all edges of the media. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 99: Loading Media

    Loading Media Note: ❏ Do not mix media of different types and sizes, as this will cause media misfeeds or machine trouble. ❏ Paper edges are sharp and may cause injuries. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 100: Tray 1 (Manual Feed Tray)

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide When refilling media, first remove any media remaining in the tray. Stack it with the new media, even the edges, then reload it. Tray 1 (Manual Feed Tray) For details on the types and sizes of media that can be printed from Tray 1, refer to “Print Media” on page 88.
  • Page 101 ❏ Do not load so much paper that the top of the stack is higher than the maximum limit guide. Up to 100 sheets (80 g/m² [22 lb]) of plain paper can be loaded into the tray at one time. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 102 5. Slide the media guides against the edges of the paper. 6. Select PAPER SETUP/TRAY1 PAPER in the UTILITY menu, and then select the setting for the size and type of paper that are loaded. See also “Specifications” on page 88. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 103: Tray 2

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Tray 2 1. Pull out Tray 2. 2. Press down the media pressure plate to lock it into place. 3. Slide the media guides to provide more space between them. Media Handling...
  • Page 104 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 4. Load the paper face up in the tray. Note: ❏ Do not load above the d mark. Up to 250 sheets (80 g/m² [22 lb]) of plain paper can be loaded into the tray at one time.
  • Page 105 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 5. Slide the media guides against the edges of the paper. 6. Close Tray 2. 7. Select PAPER SETUP/TRAY2 PAPER in the UTILITY menu, and then select the setting for the size and type of paper that are loaded. See also “Specifications” on page 88.
  • Page 106: 500-Sheet Paper Cassette Unit (Tray 3)

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 500-Sheet Paper Cassette Unit (Tray 3) 1. Pull out Tray 3. 2. Press down the media pressure plate to lock it into place. 3. Slide the media guides to provide more space between them.
  • Page 107 Do not load above the d mark. Up to 500 sheets (80 g/m² [22 lb]) of plain paper can be loaded into the tray at one time. 5. Slide the media guides against the edges of the paper. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 108: Duplexing

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 6. Close Tray 3. 7. Select PAPER SETUP/TRAY3 PAPER in the UTILITY menu, and then select the setting for the type of paper that is loaded. See also “Specifications” on page 88. Duplexing If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side.
  • Page 109 2. From the printer driver, specify duplex (double-sided) printing (Layout tab in Windows). 3. Click OK. Note: With autoduplexing, the back side is printed first, and then the front side is printed. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 110: Output Tray

    ❏ Avoid moisture, excessive humidity, direct sunlight, excessive heat (above 35˚C [95˚F]), and dust. ❏ Avoid leaning media against other objects or placing it in an upright position. Before using stored media, do a trial print to check print quality. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 111: Original Media

    ❏ Wrinkled, folded, curled, or torn documents ❏ Highly translucent or transparent documents, such as overhead transparencies or diazo photosensitive paper ❏ Coated documents such as carbon-backed paper Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Sheets, books, three-dimentional object 3 kg Plain paper / 50 to 110 g/m²...
  • Page 112: Loading A Document

    ❏ Documents with pages that have had cutouts removed or are cutouts ❏ Label sheets ❏ Offset printing masters ❏ Documents with binder holes Loading a Document Placing a document on the original glass 1. Lift to open the ADF cover. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 113 2. Position the document on the original glass. Note: Align the document with the arrow on the left side toward the rear of the machine. 3. Gently close the ADF cover. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 114: Loading A Document Into The Adf

    2. Adjust the document guides to the document size. Note: For details on copying the loaded document, refer to “Using the Copier” on page 125. For details on scanning, refer to “Using the Scanner” on page 138. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Media Handling...
  • Page 115: Chapter 4 Using The Printer Driver

    ❏ This printer does not support CompactFlash cards. 7. Click Apply. Note: Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Printer Driver...
  • Page 116: Uninstalling The Printer Driver (For Windows)

    6. The printer driver will be uninstalled from your computer. Printer Driver Settings Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Printer Driver...
  • Page 117 ❏ Paper View Click the button to display a sample of the page layout in the figure area. Note: This button does not appear on the Quality tab. ❏ Quality View Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Printer Driver...
  • Page 118: Advanced Tab (Postscript Printer Driver Only)

    ❏ Specify whether or not the application can directly output PostScript data My Tab My Tab allows you to ❏ Display the most frequently used functions (from each tab) whose settings are often changed Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Printer Driver...
  • Page 119: Basic Tab

    - Paper that has been printed on with an inkjet printer - Paper that has been printed on with a monochrome/color laser printer/copier - Paper that has been printed on with any other printer or fax machine Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Printer Driver...
  • Page 120: Layout Tab

    The settings in the “Watermark” function of the Watermark/Overlay tab allows you to ❏ Select the watermark to be used ❏ Create, edit or delete watermarks Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Printer Driver...
  • Page 121: Quality Tab

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide ❏ Lighten the density of the watermark ❏ Print a frame around watermarks ❏ Print transparent (shaded) watermarks ❏ Print the watermark on only the first page ❏ Print the watermark repeatedly throughout the all pages The settings in the “Overlay”...
  • Page 122: Other Tab

    ❏ Functions with limitations applied Booklet, Skip Blank Pages, Front Cover Page, Back Cover Page, Separator Page, Create Overlay, Print in Overlay, Watermark *JOBNAME, USERNAME, and HOSTNAME output of PJL Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Printer Driver...
  • Page 123: Chapter 5 Memory Direct

    4. From the file list, select the file that you wish to print, and then press the Select key. If the file to be printed is in a folder, select the folder, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 124 6. Press the Start (Color) key or the Start (B&W) key to begin printing. Note: Do not unplug the USB memory device from the USB HOST port during memory direct printing. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Memory Direct...
  • Page 125: Chapter 6 Using The Copier

    For details on positioning the document, refer to “Loading a Document” on page 112. 3. Specify the desired copy settings. 4. Using the keypad, specify the desired number of copies. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 126: Specifying The Copy Quality Setting

    After a document loaded into the ADF is finished being copied, the default setting FINE/MIX is automatically selected. However, the setting that was changed before the document was loaded into the ADF is retained. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 127: Specifying The Zoom Ratio

    2. Press the u or d key to select FIXED, and then press the Select key. 3. Press the u or d key to select the desired zoom ratio, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 128: Selecting The Media Tray

    2in1/4in1 copying, duplex (double-sided) copying or collated (Sort) copying cannot be set when ID card copying, repeat copying or poster copying is set. With two functions that cannot be used at the same time, the function set last is given priority. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 129: Setting 2In1/4In1 Copying

    For details on positioning the document on the original glass, refer to “Placing a document on the original glass” on page 112. 4. To print color copies, press the Start (Color) key. To print monochrome copies, press the Start (B&W) key. Scanning of the document begins. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 130: Setting A Copy Function

    “Placing a document on the original glass” on page 112. ID Card Copying With ID card copying, the back and front of a document, such as a certificate, are copied at full size on a single sheet of paper. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 131 5. When NEXT PAGE? appears, position the back side of the document at the same location as the front side, and then press the Select key. After the back side has been scanned, printing automatically begins. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide back side...
  • Page 132 To change the document size, press the Back key to delete the current size, and then use the keypad to specify the desired size. 7. Use the keypad to type in the document width, and then press the Select key. After the document has been scanned, printing automatically begins. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 133: Poster Copying

    3. Press the u or d key to select POSTER COPY, and then press the Select key. 4. To print color copies, press the Start (Color) key. To print monochrome copies, press the Start (B&W) key. After the document has been scanned, printing automatically begins. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 134: Setting Duplex (Double-Sided) Copying

    If SHORT EDGE is selected, the pages will be laid out to flip at the top. Duplex (Double-Sided) Copying From the Original Glass Duplex (double-sided) copying can also be performed by placing the document on the original glass. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 135 After the second page (back side) is scanned, printing begins automatically. Duplex (Double-Sided) Document Copying A duplex (double-sided) document can be scanned and printed as either a duplex (double-sided) copy or a simplex (single-sided) copy. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 136: Setting Collated (Sort) Copying

    1. In the main screen (Copy mode), press the u or d key to select the current Sort setting, and then press the Select key. 2. Press the u or d key to select SORT, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 137 7. After all document pages have been scanned, specify the desired number of copies using the keypad, and then press the Start (Color) key or the Start (B&W) key to begin printing. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Copier...
  • Page 138: Chapter 7 Using The Scanner

    2. Start the application to be used for scanning. 3. Start the scanner driver according to the application settings. 4. Specify the necessary scanner driver settings. 5. Click the Scan button in the scanner driver. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 139: Windows Twain Driver Settings

    Specify the enlargement or reduction ratio for the selected area. Note: If the resolution is set at 1200 × 1200dpi or higher, a setting larger than 100% cannot be specified. ❏ Scanning mode Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 140 Click to rescan the area selected in the preview window and enlarge it to fit the window. ❏ Mirror icon Click to display a mirror image of the preview image. ❏ Tone Reversal icon Click to reverse the colors of the preview image. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 141: Windows Wia Driver Settings

    Select this setting when scanning with Adjust the quality of the scanned picture settings applied. Note: If settings have been specified with Adjust the quality of the scanned picture, Custom Settings is automatically selected. ❏ Adjust the quality of the scanned picture Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 142: Macintosh Twain Driver Settings

    Specify a saved settings file (dat file) for scanning. ❏ Save Save the current settings as a settings file (dat file). ❏ Default Return all settings to their defaults. ❏ Help icon Click to display the Help. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 143 ❏ Image size Shows the data size of the scan image. ❏ Rotation Select the orientation of the image to be scanned. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 144 Move the pointer in the preview window to display the color tones at the pointer’s position before and after adjustments. ❏ Width/Height Displays the width and height for the selected area in the selected measurement units. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 145: Scanning With The Machine

    If the document was placed on the original glass, continue with step 5. 5. When NEXT PAGE? appears in the message window, place the second document page on the original glass, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 146: Specifying The Data Location

    3. Press the u or d key to select SCAN TO USB MEMORY, and then press the Select key. Note: Depending on the USB memory device that is used, it may take some time for the scan data to be transferred. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 147: Specifying The Destination Address (Scan To E-Mail/Ftp/Smb)

    To edit the specified e-mail address, select CHECK/EDIT in step 3, and then continue with step 2 of "Editing a Specified Destination Address". To delete an address, select CHECK/EDIT in step 3, and then continue with step 2 of "Deleting a Specified Destination Address". Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 148 Destinations (Direct Input)” on page 156 or “Registering Speed Dial Destinations (LDAP Search)” on page 157. 1. With the main screen (Scan mode) or Can Use AddressBook displayed, press the Addressbook key twice so that SPEED DIAL appears. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 149 To check the specified e-mail address, select CHECK/EDIT in step 4. To delete an address, select CHECK/EDIT in step 4, and then continue with step 2 of "Deleting a Specified Destination Address". Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 150 1. With the main screen (Scan mode) or Can Use AddressBook displayed, press the Addressbook key four times so that ADDRESS BOOK appears. 2. Press the u or d key to select SEARCH, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 151 ❏ A maximum of 16 addresses (total of addresses from direct input and an LDAP search) can be specified. ❏ If anonymous access is used to search for information on an LDAP server, the correct search results may not be retrieved. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 152 Specified Destination Address". To delete a specified e-mail address, select CHECK/EDIT in step 7, and then continue with step 2 of "Deleting a Specified Destination Address". The address cannot be edited. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 153: Specifying Multiple Destination Addresses

    3. Press the u or d key to select the e-mail address to be edited, and then press the Select key. 4. Use the keypad to edit the e-mail address, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide...
  • Page 154: Registering/Editing Addresses

    7. Press the u or d key to select FINISH, and then press the Select key. Registering/Editing Addresses Addresses can be registered/edited in the favorite list, as speed dial destinations or as group dial destinations. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 155 Program on the enclosed Software Disc. For details, refer to the Reference Guide. ❏ For Epson AcuLaser CX37DNF, the same settings menu used to register/edit fax numbers is used to register/edit addresses. For details on registering/editing fax numbers, refer to the Facsimile User’s Guide.
  • Page 156 Config. For details, refer to the Reference Guide. ❏ Speed dial destination numbers 221 to 250 are reserved for registering FTP addresses and SMB address from Local Setup Program or Web-Based EpsonNet Config. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 157 Config. For details, refer to the Reference Guide. ❏ Speed dial destination numbers 221 to 250 are reserved for registering FTP addresses and SMB address from Local Setup Program or Web-Based EpsonNet Config. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 158 ADDRESS IS TOO LONG appears for about two seconds, and then the screen for specifying the destination address appears. ❏ To narrow down the search results, press the Back key, and then perform step 7 again. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 159 7 is performed. To keep the destination registered as it is, select YES. To cancel the registration, select NO. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 160: Registering Group Dial Destinations

    Information registered with a group dial destination can be edited or deleted. 1. In the main screen (Scan mode), press the u or d key to select UTILITY, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 161 11. To delete another speed dial destination, repeat the procedure from step 8. 12. To finish deleting speed dial destinations, press the u or d key to select FINISH, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 162: Selecting The Data Format

    2. Press the u or d key to select RESOLUTION, and then press the Select key. 3. Press the u or d key to select 150x150dpi or 300x300dpi and then press the Select key. The main screen (Scan mode) appears again. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 163: Setting Duplex (Double-Sided) Scanning

    ADF, 1-SIDE is automatically selected, and the document is scanned from the original glass. ❏ This setting is available only if PDF is selected as the data format for the scan image. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 164: Setting The Scan Size

    The color of the scan data can be specified. 1. In the main screen (Scan mode), press the u or d key to select the current scan color setting, and then press the Select key. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 165: Specifying The Subject

    2. Press the u or d key to select the job to be deleted, and then press the Select key. Note: ❏ To check the information for the selected job, press the r key. ❏ If no jobs are queued for transmission, NONE appears. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Using the Scanner...
  • Page 166 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 3. Press the u or d key to select YES, and then press the Select key. The main screen (Scan mode) appears again. Using the Scanner...
  • Page 167: Chapter 8 Replacing Consumables And Maintenance Parts

    (Although damage is not certain to result from using non-genuine toner cartridges, we strongly recommend that you use genuine toner cartridges.) Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 168 Toner Cartridge (Cyan) Toner Cartridge (Black) Double Toner Cartridge (Black) Note: For optimum print quality and performance, use only the corresponded TYPE genuine Epson toner cartridges. Keep toner cartridges: ❏ In their packaging until you’re ready to install them. ❏ In a cool, dry location away from sunlight (due to heat).
  • Page 169: Replacing A Toner Cartridge

    The replacement procedure for the toner cartridge is the same for all colors (yellow: Y, magenta: M, cyan: C, and black: K). The following instructions show the procedure to replace the toner cartridge (Y). Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Y M C K...
  • Page 170 For details, refer to “About Toner Cartridges” on page 167. 5. Check the color of the new toner cartridge to be installed. 6. Remove the toner cartridge from the bag. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 171 9. Make sure that the toner cartridge is the same color as the printer compartment, and then insert the toner cartridge into the printer. Note: Fully insert the toner cartridge. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 172 ❏ If it is difficult to operate the lever, push it in. 11. Make sure that the toner cartridge is securely installed, and then peel off the protective film. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 173: Replacing A Photoconductor Unit

    When closing the front cover, press the area of the cover with small projections. Replacing a Photoconductor Unit Type Photoconductor Unit (Yellow) Photoconductor Unit (Magenta) Photoconductor Unit (Cyan) Photoconductor Unit (Black) Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Parts Number 1201 1202 1203 1204...
  • Page 174 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Note: ❏ Do not touch the OPC drum surface. This could lower image quality. ❏ You are advised to replace the indicated photoconductor unit when the message P/U Life (X) (where “X” indicates the color of the photoconductor unit) appears.
  • Page 175 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide The replacement procedure for the photoconductor unit is the same for all colors (yellow: Y, magenta: M, cyan: C, and black: K). The following instructions show the procedure to replace the toner cartridge (K).
  • Page 176 Do not tilt removed waste toner box, otherwise waste toner may spill. 7. While pressing down the area marked “Push” on the photoconductor unit to be replaced, slide the unit completely out of the printer. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 177 In order to prevent toner from spilling, leave the photoconductor unit in the bag until step 7 is being performed. 9. Remove the photoconductor unit from the bag. 10. Hold the photoconductor unit with both hands, and then shake it twice as shown in the illustration. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 178 11. Remove the protective cover from the photoconductor unit. Remove all packing tape from the photoconductor unit. 12. Remove the paper from the photoconductor unit. Remove the protective cover from the photoconductor unit. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 179 14. Press in on the waste toner bottle until it locks into place. 15. Make sure that the toner cartridge is the same color as the printer compartment, and then insert the toner cartridge into the printer. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 180 ❏ The front lever should be securely returned to its original position; otherwise, the front cover of the printer cannot be closed. ❏ If it is difficult to operate the lever, push it in. 17. Close the front cover. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 181: Replacing The Waste Toner Bottle (0595)

    When the waste toner bottle becomes full, the message WASTE TONER FULL/REPLACE BOTTLE appears in the message window. The printer stops and will not start again until the waste toner bottle is replaced. 1. Open the printer’s front cover. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 182 Note: Dispose of the used waste toner bottle according to your local regulations. Do not burn the waste toner bottle. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 183 ❏ When closing the front cover, press the area of the cover with small projections. ❏ If the waste toner bottle is not fully inserted, the front cover cannot be closed. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 184: Replacing The Fuser Unit (3041/3042)

    2. Pull the lever, and then open the right door. Note: Before opening the right door, fold up Tray 1. 3. Holding the section with the green sticker (*) attached, open the fuser unit cover. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 185 4. Pull down the two blue levers. 5. Remove the fuser unit. 6. Prepare a new fuser unit. Note: Be careful not to touch the surface of the fuser roller. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 186 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 7. Lift up the 2 levers. 8. Remove the packing material. 9. Push down the 2 levers. Replacing Consumables and Maintenance Parts...
  • Page 187 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 10. Pull down the 2 levers of a new fuser unit. 11. Place the fuser unit on the metal plate section, and slide it into the printer until you feel it touch the back.
  • Page 188 If the door cannot be closed, check that the fuser unit is fully inserted. 15. Reconnect the power cord, and turn on the printer. 16. Reset the counter with ADMIN. MANAGEMENT/SUPPLIES REPLACE/FUSER UNIT in the UTILITY menu. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Replacing Consumables and Maintenance Parts...
  • Page 189: Chapter 9 Maintenance

    ❏ Always test any cleaning solution (such as mild detergent) on a small inconspicuous area of your machine to check the solution’s performance. ❏ Never use sharp or rough implements, such as wire or plastic cleaning pads. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Maintenance...
  • Page 190 ❏ If you get toner on your skin, wash it off with cool water and a mild soap. Caution: If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Maintenance...
  • Page 191: Cleaning The Machine

    ❏ Make sure any parts removed during cleaning are replaced before you plug in the machine. Cleaning the Machine Caution: Be sure to turn off the machine and unplug the power cord before cleaning. Exterior ❏ Control Panel ❏ Machine Exterior Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide ❏ Ventilation Grill Maintenance...
  • Page 192: Media Rollers

    The accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Cleaning the Media Feed Rollers (Manual Feed Tray) 1. Open Tray 1. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide ❏ Original Cover Pad Maintenance...
  • Page 193 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 2. Press down on the center of the paper-lifting plate until the left and right locking tabs (white) lock into place. 3. Clean the media feed rollers by wiping them with a soft, dry cloth.
  • Page 194 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Cleaning the Media Feed Rollers (Tray 2/3) 1. Pull out the tray. 2. Clean the media feed rollers by wiping them with a soft, dry cloth. 3. Close the tray. Maintenance...
  • Page 195 Before opening the right side cover of Tray 3, fold up Tray 1. 2. Clean the media transfer rollers by wiping them with a soft, dry cloth. 3. Close the right side cover of Tray 3. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Maintenance...
  • Page 196 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Cleaning the Media Feed Rollers for the ADF 1. Open the ADF feed cover. 2. Clean the media feed rollers by wiping them with a soft, dry cloth. 3. Close the ADF feed cover.
  • Page 197: Cleaning The Laser Lens

    2. 1. Pull out the tray 2. 2. Remove the cover. Note: Since the cover will be used later, do not return it to its original position. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Maintenance...
  • Page 198 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 3. Remove the cleaning tool from the tray 2. 4. Close the tray 2. 5. Open the machine’s front cover. 6. Remove the waste toner bottle and the toner cartridge and photoconductor unit for the color of laser lens to be cleaned.
  • Page 199 8. Insert the laser lens cleaning tool into the photoconductor unit opening until you feel it touch the back, pull it out, and then repeat this back and forth movement 2 or 3 times. Laser lens (black glass) Note: Make sure that the sponge side faces down. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Maintenance...
  • Page 200 “Replacing a Toner Cartridge” on page 169 or “Replacing a Photoconductor Unit” on page 173. 10. Close the front cover. Note: When closing the front cover, press the area of the cover with small projections. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Maintenance...
  • Page 201 15. Clean between each of the laser lenses in the same way. Note: The laser lens cleaning tool is included with the machine. Safely store the laser lens cleaning tool so that it will not be lost. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Maintenance...
  • Page 202: Chapter 10 Troubleshooting

    Media that is folded, wrinkled, or excessively curled. Double feeding (remove the media and fan the sheets—they may be sticking together). Loading more than one type/size/weight of media in a tray at the same time. Overfilling the trays. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 203: Clearing Media Misfeeds

    FUSER JAM OPEN RIGHT DOOR TRANSFER ROLLER JAM OPEN RIGHT DOOR Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Page Reference “Clearing a Media Misfeed in Tray 2” on page 206 “Clearing a Media Misfeed in Tray 3” on page 210 “Clearing a Media Misfeed from the Fuser Unit”...
  • Page 204 Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller 1. Pull the lever, and then open the right door. Note: Before opening the right door, fold up Tray 1. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Page Reference “Clearing a Media Misfeed in Tray 2” on page 206 “Clearing a Media Misfeed from the Duplex”...
  • Page 205 Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 206 3. Close the right door. Clearing a Media Misfeed in Tray 2 1. Pull the lever, and then open the right door. Note: Before opening the right door, fold up Tray 1. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 207 Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 208 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 3. Close the right door. 4. Pull out Tray 2, and then remove all media from the tray. Troubleshooting...
  • Page 209 ❏ Make sure that the media is flat. ❏ Do not load paper above the d mark. ❏ Slide the media guides against the edges of the media. 7. Close Tray 2. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 210 1. Open the right side cover of Tray 3. Note: Before opening the right side cover of Tray 3, fold up Tray 1. 2. Carefully pull out the misfed media. 3. Close the right side cover of Tray 3. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 211 6. Load the paper face up in Tray 3. Note: ❏ Make sure that the paper is flat. ❏ Do not load paper above the d mark. ❏ Slide the media guides against the edges of the paper. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 212 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 7. Close Tray 3. Clearing a Media Misfeed from the ADF 1. Open the ADF feed cover. 2. Remove the document from the ADF document feed tray. Troubleshooting...
  • Page 213 3. Lift to open the ADF cover. 4. Remove any misfed media. Note: If the edge of the white leading sheet in the ADF comes out, insert it as it was before. 5. Close the ADF cover. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 214 Clearing a Media Misfeed from the Duplex 1. Pull the lever, and then open the right door. Note: Before opening the right door, fold up Tray 1. 2. Carefully pull out the misfed media. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 215 Clearing a Media Misfeed from the Fuser Unit 1. Pull the lever, and then open the right door. Note: Before opening the right door, fold up Tray 1. 2. Lift up the two green levers. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 216 3. Holding the section with the green sticker (*) attached, open the fuser unit cover. 4. Carefully pull out the misfed media. Note: If the misfed media cannot be removed by pulling it down, pull it from the top of the fuser unit. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 217 Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...
  • Page 218 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 5. Close the fuser unit cover. 6. Push down the 2 levers. 7. Close the right door. Troubleshooting...
  • Page 219: Solving Problems With Media Misfeeds

    Open and close the front cover again. Check the media path again to make sure that you have removed all of the misfed media. Use Epson-approved media. See “Specifications” on page 88. Plain paper, recycled paper, special paper and thick stock can be autoduplexed if the media type is set properly in the driver.
  • Page 220: Troubleshooting

    Tray 1. Unsupported media (wrong size, thickness, type, etc.) is being used. The media feed roller is dirty. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Solution Remove the misfed media and reposition the media properly in the tray.
  • Page 221: Solving Other Problems

    DISABLE. A public user is not specified for user authentication. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Solution Turn off the machine, confirm that the power cord is correctly plugged into the outlet, and then turn on the machine.
  • Page 222 It takes time for printing to start in power saving mode. Wait. No action needed. Install the optional memory to increase the machine’s memory capacity. Install a correct Epson toner cartridge approved for your specific machine. Wait. No action needed. Check the toner cartridges. The image will not print correctly or not at all, if the cartridges are empty.
  • Page 223 The machine is not level. noises. The tray is not installed correctly. There is a foreign object stuck inside the machine. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Solution Make sure that you are using correct media. ❏ See “Specifications” on page 88.
  • Page 224 Remove the moist media and replace it with new, dry media. Check them for damage. If necessary, contact Technical Support with the error information. Use Epson-approved media. See “Specifications” on page 88. Handle according to the message displayed. Click the User Authentication button in the printer driver, and then type in the necessary information before printing.
  • Page 225: Solving Problems With Printing Quality

    One or more of the toner cartridges may be defective. Media type is set incorrectly. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Solution Remove the toner cartridges and check if any is damaged. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media.
  • Page 226 One or more of the photoconductor units is defective. The machine is not level. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Solution Select a lighter copy density. Position the document so that it is pressed close enough against the original glass. For details on positioning the document on the original glass, refer to “Placing a document...
  • Page 227 Solution Adjust the humidity in the media storage area. Remove the moist media and replace it with new, dry media. Use Epson-approved media. See “Specifications” on page 88. Remove the toner cartridges and check for damage. If it is damaged, replace it.
  • Page 228 A toner cartridge may be defective. One or more of the photoconductor units may be defective. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Solution Print several blank sheets and the excess toner should disappear. Remove the toner cartridges and check for damage. If it is damaged, replace it.
  • Page 229 If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Solution Place the machine on a flat, hard, level surface.
  • Page 230: Status, Error, And Service Messages

    PC SCAN CANCEL PLEASE WAIT! PRINT WAITING PRINTING SEARCHING SCANNING Warming Up Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide means... The settings were applied. This machine is receiving data. The machine is in Energy Save mode to reduce power consumption during periods of inactivity.
  • Page 231: Error Messages

    Error Messages Note: For details on fax error messages, refer to the Facsimile User’s Guide. (Epson AcuLaser CX37DNF only) This message... ADDRESS IS TOO LONG CANNOT CONNECT xxx Server CANNOT GET IP xxx Server Check Print Mode= l COMMUNICATION ERROR...
  • Page 232 Load paper suitable for printing into a loaded in a paper tray. paper tray. The installed toner cartridge is Installing a genuine toner cartridge is not a genuine Epson product. recommended. The paper is incompatible with Switch to simplex (single-sided) duplex (double-sided) printing.
  • Page 233 P/U Life (x) P/U Low x PAGE NO. NOT MATCH (PRESS ANY KEY) PAPER EMPTY LOAD PAPER (xxx) Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide means... Do this... When the destination for the Directly type in the destination for scan data was specified, a fax...
  • Page 234 Trans. Roll. Life TRAYx OPEN CLOSE TRAYx USB Dev. Not support USB Hub Not support Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide means... Do this... Paper of the selected size is not Load paper of the selected size into a loaded in a paper tray.
  • Page 235: Service Messages

    If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider. This service message... MACHINE TROUBLE SERVICE CALL (xxxx) Epson AcuLaser CX37 Series means... There is no space available on the USB memory device connected to this machine.
  • Page 236: Chapter 11 Installing Accessories

    Chapter 11 Installing Accessories Introduction Note: Use of accessories not manufactured or supported by Epson will void your warranty. Dual In-Line Memory Module (DIMM) 500-Sheet Paper Cassette Unit (Tray 3) Hard Disk Drive Note: ❏ Installing accessories always requires that the machine and accessories are turned off and unplugged during installation.
  • Page 237: Dual In-Line Memory Module (Dimm)

    Before performing this procedure, see “Antistatic Protection” on page 236. In addition, always handle circuit boards by the edges only. 1. Turn off the machine and disconnect the power cord and interface cables. 2. Remove the rear cover. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Installing Accessories...
  • Page 238 5. Insert the DIMM at an angle (about 45˚) into the connector, making sure that the notch on the unit aligns with the tab on connector, and then press down carefully until it clicks into place. Note: ❏ Be sure to handle the DIMM by the edges only. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Installing Accessories...
  • Page 239: Hard Disk Drive (C12C824511)

    Before performing this procedure, see “Antistatic Protection” on page 236. In addition, always handle circuit boards by the edges only. 1. Turn off the machine and disconnect the power cord and interface cables. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Installing Accessories...
  • Page 240 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 2. Remove the rear cover. 3. Using a coin, remove a screw. 4. Open the cover. Installing Accessories...
  • Page 241: 500-Sheet Paper Cassette Unit (C12C802651)

    Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide 5. Attach Hard Disk Drive to the back of the cover. 6. Plug the two cables on the Hard Disk Drive into the connector. 7. Attach the cover, and then tighten the screw.
  • Page 242: Installing A 500-Sheet Paper Cassette Unit

    3. Open the right side cover of the 500-Sheet Paper Cassette Unit. Note: The right side cover of the 500-Sheet Paper Cassette Unit must be opened before the 500-Sheet Paper Cassette Unit can be installed onto the machine. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Installing Accessories...
  • Page 243 This machine weighs approximately 32.5 kg (71.6 lb) when it is fully loaded with consumables. The machine must be lifted by two people. 5. Close the right side cover of the 500-Sheet Paper Cassette Unit. Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Installing Accessories...
  • Page 244 The label is supplied with the printer. 7. Reconnect all interface cables. 8. Reconnect the power cord, and turn on the machine. 9. Declare the Tray 3 in the Windows printer driver (Properties/Configure tab). Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Installing Accessories...
  • Page 245: Appendix A Appendix

    Printing system Developing system Fusing system Resolution Media sizes Epson AcuLaser CX37 Series Desktop (Tandem Full Color A4 laser beam printer-based all-in-one) Semiconductor laser beam scanning + dry-type electrophotographic method Dry mono-component SMT developing system Lower free belt fusing system Copying: 600 ×...
  • Page 246 AC 220 to 240 V, 50 to 60 Hz Power consumption AC 120 V: 1000 W or less AC 220 to 240 V: 1100 W or less Energy save mode: 34 W or less Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Appendix...
  • Page 247 27.7 kg (61.0 lb) (without consumables) 32.5 kg (71.6 lb) (with consumables) Interface USB 2.0 (High-Speed) compliant, 10Base-T/100Base-TX/1000Base-T (IEEE 802.3) Ethernet, Host USB (USB Device Printing) RJ-45 connector Standard memory Printer: 256 MB, Copier: 128 MB Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Appendix...
  • Page 248: Appendix B Where To Get Help

    If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.)
  • Page 249: Help For Users In Latin America

    Dial: (888) 377-6611, 6 am to 6 pm, Pacific Time, Monday through Friday. Support hours and days are subject to change without notice. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.
  • Page 250: Help For Users In Europe

    Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.
  • Page 251: Help For Users In Australia

    08-7344771 08-7344802 Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advise on problems;...
  • Page 252: Help For Users In Singapore

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 253: Help For Users In Vietnam

    World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
  • Page 254 Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Where To Get Help...
  • Page 255: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...
  • Page 256: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...
  • Page 257: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 258 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide ❏ Enquiries on repair service and warranty Where To Get Help...
  • Page 259 Duplex...134 ID card copy...130 Poster copy...133 Repeat copy...132 Select media tray...128 Zoom ratio...127 Copy Setting menu...63 Dial Register menu...65 Dual in-line memory module...237 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Duplex Copy...134 Scan...163 Duplexing...108 Electrostatic discharge...236 Envelopes...92 Favorite list Deleting address...156 Registering address...154, 155...
  • Page 260 Memory Print menu...86 Message window...38 Messages Error messages...231 Media misfeed messages...203 Service messages...235 Status messages...230 Misfeed problems...219 Clearing...203 Preventing...202 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Original Media...111 Output tray...110 Paper menu...68 Paper Setup menu...52 Plain paper...90 Postcards...94 Poster copy...133 Print quality...225 Print screen...44...
  • Page 261 Editing/deleting address...159 Registering address (direct input)...156 Registering address (LDAP search)...157 Selecting address...148 Sys Default menu...82 Thick stock...91 Toner remaining...45 Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide Troubleshooting...202 Status, error, and service messages...230 TWAIN driver For Macintosh...142 For Windows...139 USB memory device...146 Utility menu...48...

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