Network Diagnostics - Packet Capture - Carrier TruVu ChillerVu Installation And Startup Manual

Plant controller
Table of Contents

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Adjusting the TV-PSM driver properties
Gig-E Port Statistics
BACnet/IP Statistics
Ethernet Statistics
Trends

Network Diagnostics - Packet Capture

This page allows you to capture network communication on a port and then download the capture file for
troubleshooting. Choose one of the following capture options:
Start/Stop - Define the start and stop criteria, and then click Start and Accept to begin the capture. When the
capture stops, the capture file is generated.
NOTE If a Start/Stop capture is running on any other port, the Get capture file button will be disabled until all
Start/Stop captures have completed.
Start capture: - When you check At (mm/dd/yyyy hh:mm AM/PM), enter the time and date, and click
Start, the packet capture begins at the date and time you specified.
NOTE The hours field is validated from 0 to 12, and minute field is validated from 0 to 59.
Continuous - Click Start and Accept to begin the capture. Click Save to momentarily stop the capture and
create the capture file. The capture will automatically resume. Click on the Start/Stop option to end the
Continuous capture.
If the port is set up for MS/TP, select an option in the Capture section.
TruVu™ ChillerVu™ Plant Controller
Installation and Start-up Guide
BACnet/IP Rx Unicast Packets—BACnet/IP packets received from a single BACnet
device.
BACnet/IP Tx Unicast Packets—BACnet/IP packets transmitted to a single BACnet
device.
BACnet/IP Rx Broadcast Packets—BACnet/IP broadcast packets received by the
TV-PSM.
BACnet/IP Tx Broadcast Packets—BACnet/IP broadcast packets transmitted by
the TV-PSM.
Whitelist Rejections (if BACnet Firewall (page 35) is enabled)—Messages blocked
by the BACnet Firewall because the IP address that sent the message was not in
the whitelist.
Ethernet Rx packets—All packets (including non-BACnet packets such as a ping)
received by the TV-PSM.
Ethernet Tx packets—All packets (including non-BACnet packets such as a ping)
transmitted by the TV-PSM.
Receive Errors (total)—All errors related to received packets such as CRC errors,
FIFO errors, frame errors, length errors, missed errors, and overrun errors.
Transmit Errors (total)—All errors related to transmitted packets such as aborted
errors, carrier errors, dropped errors, FIFO errors, heartbeat errors, and window
errors.
Dropped Packets—Packets dropped by the TV-PSM's Ethernet interface.
Error Rate Trend—Shows the total number of errors within the interval time.
Packet Rate Trend—Shows the total number of packets transmitted and received
within the trend sampling interval.
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