Database Structure
Database relationships
The following figure shows the link relationships between tables:
AGENT
AGENT
AGENTLINK
TEMPLINK
COMMENTS
PHONE
TERMLINK
RANDOM
RECEIVED
AGNTDEPT
AGENTLINK
SUPRDEPT
SUPERLINK
Note: Not all links are shown.
64
TEMPLATE
TEMPLATE
TEMPLINK
TERMINAL
TERMINAL
TERMLINK
REFRNCE
DEPTS
DEPTS
DEPTS
DEPTS
USERID
USERID
LOGON_ID
LOGON_ID
PASSWORD
PASSWORD
NAME
NAME
SCHED
AGENTNAME
SCHEDLINK
STARTTIME
STARTDATE
ENDTIME
ENDDATE
ID
SDSTRING
Nortel Quality Monitoring
Standard 3.0