Nortel Quality Monitoring User Manual page 36

Server software architecture
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[Scheduler]
CallsOnly=1
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36
Scheduler
CallOnly Schedule based on:
Discreet calls in the block of time.
1 (Discreet/on a call only; MUST have CTI)
0 (Entire block of scheduled time; NO CTI needed.)
Filter
MaxRandom
UseAgentTrak
ClearAtLogOff
AgentMaxUnrevCalls This is the system-wide setting for
BRMaxUnrevCalls
AgentInitMon
AppInitMon
MonitorBlocking
MaxAppInitRecordTime Maximum length of Application and
CaptureVoicePrompt Enable capturing of the Voice Prompt.
VoicePromptPath
DisconnectByTerminal 0 (default) - PhoneDef used to
maximum unreviewed calls for any given
agent. A non-zero template setting
for maximum unreviewed calls will take
priority over this setting. A value of
0 indicates no limit.
This is the system-wide setting for
maximum unreviewed calls for Business
Rules based monitors. A 0 value
indicates no limit. NOTE: This is not
a limit per business rule, but an
overall limit.
This is the system-wide setting for
enabling agent-initiated monitoring
(non-zero is enabled)
This is the system-wide setting for
enabling external application
initiated monitoring
(non-zero is enabled)
This is the system-wide setting for
enabling monitor blocking
(non-zero is enabled)
Agent initiated recordings, in minutes.
0 disables this timer.
Path to the voice prompt VOX file.
extract agent information.
1 - Agent information obtained
Block of Time or
Nortel Quality Monitoring
Standard 3.0