Nortel Quality Monitoring User Manual page 27

September 2007
AGENTDEV.EXE and DEVMAN.EXE – data capture
Devman and Agentdev manage the data capture process. This is primarily a
background process, which will create a separate connection ID for each
data capture request. If the DISPLAY and SESSION parameters are enabled
in process.ini, Devman shows each data capture poll and the corresponding
packet size.
Note: There is no window when running as a service.
USERMAN.EXE – user manager
Userman manages users and user IDs. Upon logon attempts coming from
WITCLIENT32.EXE, Userman displays logon status and logon ID.
Userman is primarily a background process, but provides critical
troubleshooting in TRACE or DISPLAY modes.
Note: There is no window when running as a service.
VOXMAN.EXE – voice manager
Voxman is the primary executable to manage all voice channel operation
and use. When called upon by the Nortel Quality Monitoring Kernel,
Voxman attempts to initialize each voice channel individually and report
status. If Voxman is unsuccessful at initializing all channels, a likely cause
is complete connectivity failure. If single channels fail consistently, the
switch administrator should reinitialize the applicable digital or analog line
card.
Note: There is a maximum limit of 120 channels per Nortel Quality
Monitoring Server.
Server Infrastructure Guide
Server Configuration
27