Page 1 555-8421-215 Remote Gateway 9150 Installation and Administration Guide Product release 1.6 Standard 4.0 June 2005...
Page 3 Copyright © 2005 Nortel. All Rights Reserved Printed in Canada. All information contained in this document is subject to change without notice. Nortel reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant.
Page 5 September 2001 March 2000 Remote Gateway 9150 Installation and Administration Guide This is the Standard 4.0 issue of the Remote Gateway 9150 Installation and Administration Guide for Remote Gateway 9100 Series product release 1.6. This is the Standard 3.1 issue of the Remote Gateway 9150 Installation and Administration Guide for Remote Gateway 9100 Series product release 1.5.
Page 6 Publication history Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 7: Table Of Contents
Skills you need ..........xviii Nortel product knowledge ....... . . xviii Telecommunications experience.
Page 8 Contents How the Remote Gateway 9150 unit works ......16 Outgoing call process ........17 Incoming call process .
Page 9 RLC settings ..........66 Remote Gateway 9150 unit settings ......68 Security .
Page 10 Removing trunk interface or DSP application modules... . 96 Installing the Remote Gateway 9150 unit......98 Choosing a suitable location .
Page 11 Downloading a configuration from a unit ..... 155 Selecting the device type for offline configuration ....156 Remote Gateway 9150 Installation and Administration Guide Contents...
Page 12 Emergency service programmability ......176 Configuring the Remote Gateway 9150 system settings ..176 International tones support .
Page 13 Trunks..........233 Primary trunk on the Remote Gateway 9150 unit ....233 Trunk groups .
Page 14 Changing the Configuration Manager password ....280 Changing the Remote Gateway 9150 unit password ... . . 281 Creating a backup configuration file .
Page 15 Identifying why a problem occurred ......348 Remote Gateway 9150 unit LED indicators ......349 What to do if the LEDs do not display correctly .
Page 16 Network planning........372 Remote Gateway 9150 forms ....... 372 Data entry form completion sequence .
Page 17 Display logs ..........422 Glossary Fields index Index Remote Gateway 9150 Installation and Administration Guide Contents...
Page 18 Contents Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 19: About This Document
Preface About this document In this preface About this guide Product overview Skills you need Conventions used in this guide Related information products Remote Gateway 9150 Installation and Administration Guide xvii xviii xxiii...
Page 20: About This Guide
How to use this guide This guide provides step by step procedures for installing, configuring, and managing the Remote Gateway 9150 unit as a part of your Nortel remote services network. Review this guide before beginning Remote Gateway 9150 unit installation and configuration.
Page 21: Product Overview
You can add these modules to increase the system’s voice processing capacity. The Remote Gateway 9150 unit uses the Voice over IP technology to route voice conversation and telephone set control signals between your office and the host PBX over your existing IP data network.
Page 22: Skills You Need
Skills you need Knowledge of, or experience with, the following concepts as appropriate to your network is helpful when administering the Remote Gateway 9150 unit: Microsoft Windows software installation network configuration Nortel product knowledge Knowledge of, or experience with, the following Nortel products and concepts:...
Page 23: Data Networking Knowledge
(Layer 2 of the OSI model) — IP protocol — routing network (Layer 3 of the OSI model) — addressing — traffic analysis and provisioning — configuration Voice over IP concepts Remote Gateway 9150 Installation and Administration Guide...
Page 24: Conventions Used In This Guide
Risk of electric shock Alerts you to an immediate hazard that can result in death or serious injury through high voltage or electric shock. Provides information essential to the completion of a task. Remote Gateway 9150 Installation and Administration Guide...
Page 25: Instructions For Selecting Menu Options
In the left pane, click on the plus sign (+) beside Configuration Manager to expand the node list. Click on IP Configuration. Result: The IP Configuration property sheet for the Remote Gateway 9150 unit displays in the right pane. Remote Gateway 9150 Installation and Administration Guide →...
Page 26: Pbx Terminology
PBX terminology Throughout this guide, the term “host PBX” refers to any of the following Nortel PBX platforms: Meridian 1 PBX CS 1000 CS 2100 xxii Remote Gateway 9150 Installation and Administration Guide...
Page 27: Related Information Products
9150 system. This document contains information pertaining to the Reach Line Card (RLC), the Remote Gateway 9150 unit, Remote Gateway 911x series units, and Digital Telephone IP Adapter units.
Page 28: Cd-Rom
The following Installer’s Notes are quick reference documents that are provided with the component discussed in the document: Reach Line Card Installer’s Notes Remote Gateway 9150 and RLC DSP Application Module Installer’s Notes Remote Gateway 9150 Trunk Interface Module Installer’s Notes CD-ROM...
Page 29: Remote Gateway 9150 Description
C h a p t e r 1 Remote Gateway 9150 description In this chapter Product introduction Operational characteristics How the Remote Gateway 9150 unit works Telephones Administration software Remote Gateway 9150 Installation and Administration Guide...
Page 30: Product Introduction
RLC. Remote site 1: Branch office Up to 32 digital telephones Remote Gateway 9150 Ethernet Corporate Note: Nortel does not support a Remote Gateway 9100 Series system as a free- standing key system. Fax machine Central office trunks...
Page 31: Remote Gateway 9150 Hardware Description
Remote Gateway 9150 hardware description The Remote Gateway 9150 unit is installed in your office and can be mounted on a desk, in a rack, or on the wall. This section describes the LED indicator displays, power supply, cables, and connectors for the unit.
Page 32 The operational status of the Remote Gateway 9150 unit is indicated by these LEDs as described in the following table. LED indicator type Power Ethernet Module V.35 Boot status LED indicator name Description When lit, this LED indicator signifies that power is present.
Page 33 These connections provide the interface to the telephone network and the Public Switched Telephone Network (PSTN). An RJ-45 connector (labeled ETHERNET) provides a 10BaseT Ethernet connection. This connection provides the ability to pass both voice and data traffic over the existing Ethernet network. Remote Gateway 9150 Installation and Administration Guide...
Page 34: Mounting Options
Refer to Chapter 2, “Planning for Remote Gateway 9150 unit installation,” for a detailed description of cables and connectors. Mounting options The Remote Gateway 9150 unit can be mounted on a desk, in a rack, or on the wall. Universal power supply The Remote Gateway 9150 unit includes an auto-sensing 110/220 V power supply that is compatible with commercially available UPS systems.Refer to the...
Page 35 Remote Gateway 9150 power supply T E L C To wall outlet Remote Gateway 9150 Installation and Administration Guide E T H E R N T E L Remote Gateway 9150 cable Power cable Remote Gateway 9150 P O W...
Page 36: Add-On Modules Description
“Remote Gateway 9150 System expansion worksheet” on page 385. The Remote Gateway 9150 unit can support up to four U or S/T ISDN BRI interfaces. Each module supports one ISDN BRI line (with two B-channels) from the local telephone service provider. Refer to the following illustration for...
Page 37 In addition, you can configure the Remote Gateway 9150 unit for blocking with only enough modules to support the maximum number of simultaneous calls. For example, a Remote Gateway 9150 unit that is equipped with a single DSP application module supports 16 simultaneous calls, for a ratio of 2 to 1 blocking.
Page 38: Connection Options
UDP/IP packets, and the signaling data is forwarded as TCP/IP packets. Note: The Remote Gateway 9150 unit, vintages AC, BC, CC, and earlier use a half-duplex 10BaseT Ethernet connection. Vintages AD, BD, CD and later default to a half-duplex 10BaseT Ethernet connection. You can configure a full- duplex 10BaseT Ethernet connection on units of these vintages through Configuration Manager.
Page 39 Technology” on page 34 for additional details. Analog port for fax machines The Remote Gateway 9150 unit has one analog port that you can use as a fax connection. Refer to “Fax support” on page 41 for more detailed information.
Page 40: Operational Characteristics
System security This section describes the security levels that are supported for controlling access from the Remote Gateway 9150 unit to the RLC on the host PBX. No security When no security measures are used, the RLC accepts all incoming calls from the Remote Gateway 9150 site.
Page 41: Trunk Connections
Configure all other BRI modules as Local only. For Remote Gateway 9150 units with just one BRI module the BRI module can be configured as Local only or Remote only. If local ISDN calls and remote calls over PSTN are required, then MSN must be enabled.
Page 42: 64K (56K) Dynamic Adaptation
Connection types The Remote Gateway 9150 connection to the RLC can be defined on the RLC as permanent or on demand. A permanent connection means that the ISDN connection to the host PBX always remains open. An on demand connection means that the ISDN connection is established only when a connection with the host PBX is required.
Page 43: Idle Timer
If another call is made to the host PBX before the timer expires, the timer is reset. The timer tracks the current call. Idle timer The idle timer identifies the maximum length of time that an ISDN connection remains idle before Remote Gateway 9100 Series closes it. Idle means that a voice connection exists but is not active, and buttons are not being pressed on digital telephones.
Page 44: How The Remote Gateway 9150 Unit Works
How the Remote Gateway 9150 unit works There are two major components to the Remote Gateway 9150 product: the Remote Gateway 9150 unit located in your office the RLC located on the PBX at the host site These two components, along with the connection options described on page 10, extend the host PBX services to users in your office.
Page 45: Outgoing Call Process
When a user places a call through the host PBX to a user at the Remote Gateway 9150 site, a connection is made from the RLC to the Remote Gateway 9150 unit and the host PBX completes the call. If a connection cannot be established, then the call rings until it is forwarded to voice mail by the host PBX.
Page 46: Bridge Port
A Bridge Port is a proxy port that represents a local or inbound PSTN call to the host PBX. When a local incoming call on a Remote Gateway 9150 unit needs PBX services, the Bridge Port obtains a PBX presence on behalf of the local call.
Page 47: Qos Transitioning Technology
QoS Transitioning Technology If the QoS on the IP network falls below a predefined threshold, you can configure the Remote Gateway 9150 unit to automatically route voice traffic away from the IP network connection to the PSTN connection. Refer to “QoS Transitioning Technology”...
Page 48: Call Scenario 1: Host-Controlled-Internal Corporate Call
The network that is used to route the host-controlled call is transparent to the user, and the dialing requirement is the same for both. Calls work the same way in reverse, from host PBX site to the Remote Gateway 9150 site. Up to 32 digital telephones...
Page 49 User 1 dials a telephone number (such as the extension number of host station 1). Result: The dialed digits are sent by the Remote Gateway 9150 unit as packets across the Ethernet network. The RLC converts the packets to the format required by the PBX.
Page 50: Call Scenario 2: Host-Controlled-External Corporate Call
The network used to route the call is transparent to the user, and the dialing requirement is the same for both. Calls work the same way in reverse, through the host PBX site to the Remote Gateway 9150 site. Up to 32 digital telephones...
Page 51 RLC over the IP network was successful. User 1 dials the external telephone number. Result: The dialed digits are sent by the Remote Gateway 9150 unit as packets across the Ethernet network. The RLC converts the packets to the format required by the PBX. The PBX then converts the data to voice and routes the call through the PSTN to the called party.
Page 52: Call Scenario 3: Locally Controlled Mode-Local Call
Angeles) Host Up to 32 digital telephones User 1 User 2 User 3 Remote Gateway 9150 PSTN call Remote Gateway 9150 Installation and Administration Guide Central office trunks (ISDN BRI) PSTN ISDN PRI Called party is local pizza parlor (Chicago)
Page 53 Note: If all trunks are busy and unavailable, then User 1 hears a fast busy signal. User 1 dials the telephone number (the pizza parlor in this example). The dialed digits are sent across the ISDN BRI connection through the PSTN to the called party. Remote Gateway 9150 Installation and Administration Guide...
Page 54: Telephones
Telephones This section lists the telephones, modules, and related applications supported by the Remote Gateway 9150 unit. This section also describes some of the basic characteristics of these elements of a Remote Gateway 9100 Series system. Supported digital telephone sets...
Page 55 Phase I M3905 digital telephone sets receive false messages during a re- boot of the Remote Gateway 9150 unit and can lock up. Unplug and re-plug the telephone cord at the wall jack or perform a system shutdown and re- power up the Remote Gateway 9150 unit to recover.
Page 56 Flash upgrade download times to remote M39xx digital telephone sets over an IP network with low delay and packet loss are comparable to PBX wired downloads. Using PSTN bandwidth on a Remote Gateway 9150 unit or a Remote Gateway 911x series unit, download times increase.
Page 57: M2000 Series (M3310, And M3820 European Models) And
Key-based expansion module ATA (Analog Terminal Adapter) MCA (Meridian Communications Adapter) i.The host PBX must be running software capable of supporting each digital telephone set model used. ii.Refer to the Meridian digital telephone hardware compatibility section of the Reach Line Card Installation and Administration Guide (NTP 555-8421-210) for required configuration details.
Page 58: M39Xx Series Digital Telephone Set Accessory Compatibility
Call Log does not contain trunk group information. After re-boot of a Remote Gateway 9150 unit, re-boot each ATA as well. Remote Gateway 9150 Installation and Administration Guide Compatibility with...
Page 59: Computer Telephony Integration (Cti) Applications
Provider 1.6 Symposium TAPI Server Provider for Meridian 1 PBX release 2.1 You can use first-party CTI applications with the Remote Gateway 9150 unit if your PC is equipped with a Symposium Communicator card version 1.2 with software version 2.0...
Page 60: Automatic Call Distribution (Acd) Applications
Automatic Call Distribution (ACD) applications The Remote Gateway 9150 unit supports all Nortel ACD applications. If an ACD agent loses communication to the Remote Gateway 9150 unit, or the unit goes offline, the agent is placed in Make Set Busy (MSB) mode. This mode logs the agent out of the ACD queue so that calls can be routed to other ACD agents.
Page 61 G.726: Packets are compressed and transmitted at 32 Kbps. G.729A: Packets are compressed and transmitted at 8 Kbps. G.729A is the default algorithm on both the RLC and the Remote Gateway 9150 unit. In addition to voice compression, the Remote Gateway 9150 unit supports the...
Page 62: Qos Transitioning Technology
(DiffServ) and 802.1Q Mapping to give priority to voice over IP traffic on your network. Both the RLC and the Remote Gateway 9150 unit monitor the IP network’s QoS constantly. If the IP network QoS degrades, causing poor voice quality, the Remote Gateway 9150 unit moves, or transitions, the call to the PSTN.
Page 63: Port Management
QoS transitions (refer to “Caller Info Statistics” on page 300). Refer to Chapter 7, “Administration” for a detailed description of log and statistic reports. Port management You can assign Remote Gateway 9150 stations to one of the following types of RLC ports: single-user ports multi-user voice ports dynamic port pool Port types are assigned on the RLC.
Page 64: Station Priority
IP only. Circuit only Calls to and from the station are routed over the PSTN network only. Circuit only stations never experience voice QoS degradation. Remote Gateway 9150 Installation and Administration Guide...
Page 65: Connection Bandwidth
Connection bandwidth On the connection between the RLC and the Remote Gateway 9150 unit, you can configure the following: when to open additional B-channels (referred to as extra bandwidth) how much bandwidth to reserve for high priority stations (referred to as priority reserved bandwidth) For instructions, refer to “Configuring ports”...
Page 66 If a call is placed from a Local Calling key to a number not found in the Remote Gateway 9150 unit’s local list, then a Bridge Port is used to place the intended call to the host PBX.
Page 67 Bridge Ports are proxy ports that represent local calls or inbound PSTN calls to the PBX. When a local call on a Remote Gateway 9150 unit needs PBX services, the Bridge Port obtains a PBX presence on behalf of the local call.
Page 68: Online/Offline Table
Reach Line Card Installation and Administration Guide (NTP 555-8421-210) for configuration information. For a description of how to go online or offline at the Remote Gateway 9150 site, refer to Chapter 6, “Using Remote Gateway 9150 stations.” Remote Gateway 9150 Installation and Administration Guide...
Page 69: Other Supported Features
If your community has implemented an emergency service number (such as 911) to call the police, fire department, or ambulance, you can configure that number on the Remote Gateway 9150 unit. This allows users in your office to dial the emergency number and be connected directly to the local emergency dispatch center through the PSTN.
Page 70: Communications System And Software Requirements
Communications system and software requirements The following table shows the software versions necessary to run Remote Gateway 9150 units on compatible Nortel’s communications systems. Remote Gateway 9150, Remote Gateway 911x series, and Digital Telephone IP Adapter units Communications system Meridian 1 PBX...
Page 71: Administration Software
Configuration Manager software, a Windows-based application that is installed on your PC. The software is provided on the Remote Gateway 9100 Series Product CD- ROM. You can obtain the CD from your Nortel distributor or click on the Support link at the following website: www.nortel.com...
Page 72: Command Line Interface
Command line interface When the administration PC is connected to the Remote Gateway 9150 unit through the serial port, you can view the command line interface using an application such as Telnet or HyperTerminal. However, the command line interface is not documented in this guide. Configuration Manager is the supported tool for administering the Remote Gateway 9150 unit over both the serial port and Ethernet connections.
Page 73: Planning For Remote Gateway 9150 Unit Installation
Planning for Remote Gateway 9150 unit installation In this chapter Remote Gateway 9150 Installation Checklist Physical environment Network considerations Administration PC Trunk connection management Station configuration Security Planning for future growth Deployment options Planning the configuration Remote Gateway 9150 Installation and Administration Guide...
Page 74: Installation Checklist
Installation checklist When you are preparing to install your Remote Gateway 9150 unit, use the following checklist to ensure that you complete all the required processes properly. Remote Gateway 9150 Installation Checklist Task ❒ Review the Release Notes for last- minute product updates.
Page 75 LED indicator behavior. The Status LED indicator remains lit when the power-up cycle completes successfully. Remote Gateway 9150 Installation and Administration Guide Page 2 of 4 For details, refer to “Cables you must supply yourself” on page 53.
Page 76 ❒ Configure user stations with appropriate calling permissions and features. RLC’s telephone number primary trunk Remote Gateway 9150 Installation and Administration Guide Page 3 of 4 For details, refer to “Installing the Configuration Manager software” on page 113. “Using the Configuration Wizard to perform initial configuration”...
Page 77 Ensure that calls can be made and received on each station. ❒ Plan for administration training and technical support. Remote Gateway 9150 Installation and Administration Guide Page 4 of 4 For details, refer to the Reach Line Card Installation and Administration Guide (NTP 555-8421-210).
Page 78: Physical Environment
Remote Gateway 9150 unit. Space Ensure that the Remote Gateway 9150 unit is installed in a location that is dry and provides plenty of air circulation. The chosen location must be no more than cable-length distance from the...
Page 79: Temperature And Humidity
Temperature and humidity The following table describes the temperature and humidity conditions that the Remote Gateway 9150 unit can withstand without any performance degradation or damage. Specification Normal operation Recommended: Temperature (Ambient) Relative humidity Storage Recommended temperature Relative humidity Remote Gateway 9150 Installation and Administration Guide...
Page 80: Mounting Options
Mounting options You can place the Remote Gateway 9150 unit on a desk or in a rack, or you can mount it on the wall. The Remote Gateway 9150 unit dimensions are 42.5 cm (17 in.) wide (without rack-mounting brackets) 29.4 cm (11.75 in.) deep...
Page 81: Cables Included With The Remote Gateway 9150 Unit
Notes: — In North America, the power cord and power supply are included inside the Remote Gateway 9150 box. In all other regions, the power supply is provided inside the box. However, the power cord for your region is provided outside the box.
Page 82 Remote Gateway 9150 unit. Ethernet cable If you are connecting the Remote Gateway 9150 unit to a hub, you need a standard CAT5 un-shielded twisted-pair (UTP) straight-through Ethernet cable. The cable must be no longer than 100 meters (325 feet) in length.
Page 83: Network Considerations
The Remote Gateway 9150 unit communicates through both the IP and telecommunications network using a host PBX. To use the Remote Gateway 9150 unit in these networks, you must consider the issues described in this section. IP addressing and routing...
Page 84: Qos
Network diagram The following diagram shows the Remote Gateway 9150 unit’s position in an IP network. Internal Host network 10.3.1.1 10.3.1.2 Management port (optional) Router 10.3.1.3 Note: For placement of one or more administration PCs, refer to “Administration PC” on page 59.
Page 85: Numbering Plans
Numbering plans Each trunk group at the Remote Gateway 9150 unit site must be assigned a trunk access code (that is, the number dialed to obtain an outgoing trunk). In addition, special prefix (SPRE) codes must be defined for the following features if you...
Page 86 Planning for Remote Gateway 9150 unit installation Standard 4.0 The Remote Gateway 9150 unit ships with the ability to support up to 32 users, with up to 8 simultaneous calls (providing a 4:1 call blocking ratio). By adding additional DSP application or trunk interface modules, you can reduce or eliminate call blocking.
Page 87: Administration Pc
MO DU You can continue using the serial connection for ongoing administration of the Remote Gateway 9150 unit, if you prefer. However, if this is the only connection option you use, you cannot administer the Remote Gateway 9150 unit remotely or perform upgrades.
Page 88 Communication can be established between the Remote Gateway 9150 unit and the RLC (that is, calls can be routed over the IP network). You can administer and upgrade the Remote Gateway 9150 unit over the IP network. This means you do not have to install an administration PC in the same location as the Remote Gateway 9150 unit.
Page 89 If you are responsible for administering one or more Remote Gateway 9150 units and the RLC on the host PBX, you can access the Remote Gateway 9150 unit and the RLC from anywhere on the network. The following diagram shows an example of an assembled network with administration PCs.
Page 90: Windows Pc Requirements
TFTP server’s IP address in the network. In other words, the IP address of the administration PC. You can use any TFTP server application. These applications are available free of charge on the Internet. Remote Gateway 9150 Installation and Administration Guide...
Page 91: Optivity Telephony Manager And Configuration Manager
Year 2000 compliance The Remote Gateway 9150 unit and Configuration Manager software are Year 2000 compliant. However, ensure that the administration PC is Year 2000 compliant by verifying that the Windows operating system meets the compliance requirement listed in the following table:...
Page 92: Trunk Connection Management
You can configure an online/offline schedule on the RLC to control when the Remote Gateway 9150 unit can place and receive calls through the host PBX. When the Remote Gateway 9150 unit is in offline mode, calls cannot be made or received through the host PBX over the IP or PSTN.
Page 93: Changing The Online/Offline Mode
9:00 a.m. the following day. When the RLC processes the 6:00 p.m. entry, it instructs the Remote Gateway 9150 unit to go offline for 15 hours. When going offline, a timer is activated within the Remote Gateway 9150 unit.
Page 94: Station Configuration
Port allocation Assign each user at the Remote Gateway 9150 site to one port on the RLC on the host PBX. You can configure an RLC port in one of the following ways: as a dedicated port (one port per remote user) as a multi-user port (one port shared by multiple users) Up to eight persons can share the same RLC port, but not at the same time.
Page 95: Voice Compression
PSTN only, or IP only. When the port is configured as high priority and the priority reserved setting is configured on the connection between the RLC and Remote Gateway 9150 unit, you can ensure voice QoS for calls to and from those stations.
Page 96: Remote Gateway 9150 Unit Settings
(directory) number (on local stations only) key placement (on local stations only) Port types On the Remote Gateway 9150 unit, you can define each station with one of the following capabilities: local control only (local) You can use stations defined as local to place and receive calls through the local PSTN.
Page 97 9150 unit uses the DN to route the incoming call to the correct station. Stations that are configured with host-controlled call capability are associated with a port number on the RLC. The RLC and the Remote Gateway 9150 unit use this port number to establish the communication path between the host PBX and the station.
Page 98: Security
Security The RLC and Remote Gateway 9150 unit offer the following types of security: security level and, if required, security identifier to prevent toll fraud on the host PBX two levels of administration passwords to secure node configurations Toll fraud...
Page 99: System Configuration
System configuration The RLC and Remote Gateway 9150 unit configurations are protected by two layers of security: administration password The administration password is required when starting the Configuration Manager software. If the password is not known, the person attempting to use the Configuration Manager cannot log on to any Remote Gateway 9100 Series node.
Page 100: Planning For Future Growth
The Remote Gateway 9150 unit ships with the ability to support up to 32 stations (you must assign all 32 to the same RLC). A Remote Gateway 9150 unit supports up to eight simultaneous voice calls when over the IP network.
Page 101: Adding Trunk Interface Modules
Adding trunk interface modules Initially, the Remote Gateway 9150 unit ships with no trunks. As connection needs change, you can add up to four ISDN BRI S/T or U trunk interface modules. To determine how many trunk interface modules you need to install, use the “Remote Gateway 9150 System expansion worksheet”...
Page 102 Component MCAs or ATAs Maximum 4 if the Remote Gateway 9150 unit is connected to a 1-slot RLC (supporting 16 users). 7 if the Remote Gateway 9150 unit is connected to a 2-slot RLC (supporting 32 users). Notes: You can have eight MCAs or ATAs installed if an analog telephone or fax machine is not installed.
Page 103: Deployment Options
PBX with data capability. If you plan to use the PSTN to route calls, one data port on the host PBX must be dedicated to the Remote Gateway 9150 site to establish the call connections.
Page 104: Implementing Pstn Mode
RLC (if any), using the “Reach Line Card System expansion worksheet” in the (NTP 555-8421-210) Arrange for ISDN BRI lines from the PSTN to the Remote Gateway 9150 site, if they are not already present. Install ISDN BRI trunk interface and DSP application modules on the Remote Gateway 9150 unit, if needed.
Page 105: Implementing Voice Over Ip Mode
Similarly, obtain the telephone number assigned to this Remote Gateway 9150 unit’s RLC port. This telephone number must be configured on the Remote Gateway 9150 unit, and is used by the Remote Gateway 9150 unit to establish connections with the RLC.
Page 106: Implementing Remote Gateway 9150 Units Behind Network Address Translation (Nat) Routers
Translation (NAPT) router. If you are not sure whether yours is a NAT router or a NAPT router, check with your vendor. For a Remote Gateway 9150 unit connected behind a NAT or NAPT router you must: configure a permanent IP signaling connection...
Page 107: Implementing Qos Transitioning Technology
Individual table entries are deleted if the communications path is not used and the timer expires. It is possible, when using a Remote Gateway 9150 unit behind a NAT device, that prolonged periods of silence cause the NAT translation table entries to clear and drop the audio path.
Page 108 IP network’s QoS is acceptable. When you are satisfied with QoS transitioning performance, deploy QoS Transitioning Technology to the rest of the network. Remote Gateway 9150 Installation and Administration Guide...
Page 109: Planning The Configuration
Station assignments and configuration You must assign each telephone in your office to one of the 32 ports provided by the Remote Gateway 9150 unit. You can configure stations with the ability to place locally controlled calls (local), host-controlled calls (remote), or both (local and remote).
Page 110: Isdn Bri Information
Stations used for locally controlled calls can be further configured with features and their key locations. ISDN BRI information To ensure that you get the correct ISDN service for the Remote Gateway 9150 unit, tell your service provider how you want the ISDN line to be provisioned. Request the following: two B-channels providing voice and data capability Both B-channels must be Circuit Switched Voice and Data.
Page 111: Ip Addresses
IP addresses If you want to administer the Remote Gateway 9150 unit over the IP network, the following information is required for the Remote Gateway 9150 unit: IP address (it must be unique) subnet mask default gateway If you want to route voice traffic over the IP network, you also need the RLC’s IP address.
Page 112: Trunk Configuration Information
Trunk configuration information Trunk configuration on the Remote Gateway 9150 unit consists of defining the ISDN BRI lines from the central office and assigning one or more B-channels, if desired, to trunk groups. Numbering plan You must assign a trunk access code to each trunk group at the Remote Gateway 9150 unit site.
Page 113: Installing The Remote Gateway 9150 Unit
In this chapter General safety Required installation tools Unpacking and inspecting the equipment Removing and replacing the Remote Gateway 9150 unit cover Installing trunk interface or DSP application modules Installing the Remote Gateway 9150 unit Connecting the Remote Gateway 9150 unit...
Page 114: General Safety
General safety This section describes general safety guidelines recommended by Nortel, and tools needed for installation. Follow the safety guidelines and recommendations in this chapter whenever you perform installation or maintenance tasks on the Remote Gateway 9150 unit. CAUTION Risk of data loss or equipment damage Electrostatic discharge (ESD) affects the performance and decreases the useful life of system components.
Page 115: Safety Precautions
Safety precautions To avoid damage or injury, follow these safety precautions at all times. Plug the Remote Gateway 9150 unit into a properly grounded power source to reduce the possibility of electric shock and damage to the unit or network.
Page 116: Required Installation Tools
This section describes the tools necessary for Remote Gateway 9150 installation. Required tools for hardware installation You need the following tools to install the Remote Gateway 9150 unit, or to install or replace DSP application or trunk interface modules: antistatic ESD wrist strap (recommended)
Page 117: Unpacking And Inspecting The Equipment
For more details, refer to “Implement the following precautions, as recommended by computer and telephone equipment manufacturers:” on page 86. Before you install the Remote Gateway 9150 unit, ensure that the package contents are all present and are not damaged.
Page 118: Removing And Replacing The Remote Gateway 9150 Unit Cover
Gateway 9150 unit, you need to perform one or more of the following tasks: Install additional trunk interface modules. Install additional DSP application modules. These tasks require you to remove the Remote Gateway 9150 unit cover. DANGER Risk of electric shock...
Page 119 To remove the Remote Gateway 9150 unit cover: Use a Phillips screwdriver to remove the following screws from the Remote Gateway 9150 unit cover: two screws from the sides four screws from the top eight screws from the bottom Refer to the following diagram.
Page 120 Lift the cover off the unit. d. Put the cover aside. Turn the Remote Gateway 9150 unit so the rear panel faces you. Note: This allows you to read the labels on the Remote Gateway 9150 unit circuit board. Perform module installation as required.
Page 121: Installing Trunk Interface Or Dsp Application Modules
Before you can install a trunk interface or DSP application module, you must remove the cover from the Remote Gateway 9150 unit. For instructions, refer to “Removing and replacing the Remote Gateway 9150 unit cover” on page 90.
Page 122: Determining Where To Install The Modules
Determining where to install the modules Each module position is labeled on the Remote Gateway 9150 unit circuit board as shown in the following table: Module type DSP application module Trunk interface module Trunk interface module (continued) Valid module positions...
Page 123 Install trunk interface modules according to the Telco 1 or Telco 2 connections used. Note: The Remote Gateway 9150 unit contains a dongle socket located in the middle of the circuit board. This dongle is not being used. Remote Gateway 9150 Installation and Administration Guide...
Page 124: Installing Trunk Interface Or Dsp Application Modules
Gently lift one side of the module up until it is free of the connectors on the Remote Gateway 9150 unit circuit board. Lift the module up and away from the Remote Gateway 9150 unit circuit board, and place it to one side.
Page 125 Use both hands to grasp the module firmly and push down until it snaps into place. Visually inspect the module connectors to ensure there is no gap between the module connectors and the Remote Gateway 9150 motherboard connectors. Ensure that the module is securely installed by placing one finger beneath the module and tugging upward gently.
Page 126: Installing The Remote Gateway 9150 Unit
Remote Gateway 9150 unit on a desk brackets with screws for installing the Remote Gateway 9150 unit in a rack Note: If you want to mount the Remote Gateway 9150 unit on a wall, you must provide your own mounting hardware.
Page 127: Installing The Remote Gateway 9150 Unit On A Desk
Installing the Remote Gateway 9150 unit on a desk To install the Remote Gateway 9150 unit on a desk: Turn the Remote Gateway 9150 unit bottom side up. Affix the rubber feet to the Remote Gateway 9150 unit as shown in the following diagram: Remote Gateway 9150 (bottom view) Ensure the rubber feet are securely fastened.
Page 128: Installing The Remote Gateway 9150 Unit On The Wall
Installing the Remote Gateway 9150 unit on the wall To install the Remote Gateway 9150 unit on the wall: Do not affix the rubber feet to the bottom of the Remote Gateway 9150 unit. Otherwise, the unit cannot be mounted flush against the wall.
Page 129 Remote Gateway 9150 Installation and Administration Guide To route cables to the right 15 cm (6 in) Cables must be connected and routed away from the Remote Gateway 9150 unit at a right angle To route cables to the left G101396...
Page 130 Note: Two sets of screw slots are provided. Each set allows you to route the cables to the left or right when the Remote Gateway 9150 unit is correctly mounted. Ensure you use the same screw slot orientation for each location that you mark on the wall.
Page 131: Installing The Remote Gateway 9150 Unit In A Rack
Remote Gateway 9150 unit cool allow you to securely fasten the Remote Gateway 9150 unit to the rack using the rack-mount brackets To install the Remote Gateway 9150 unit in a rack: Attach the rack-mount brackets as shown in the following illustration.
Page 132 Slide the Remote Gateway 9150 unit into the rack slot. Secure the Remote Gateway 9150 unit to the rack with nuts and bolts. Continue with “Connecting the Remote Gateway 9150 unit” on page 105 when you are satisfied that the Remote Gateway 9150 unit is securely installed.
Page 133: Connecting The Remote Gateway 9150 Unit
Gateway 9150 unit to the: power source telephones and ISDN BRI trunks Note: If you are connecting the Remote Gateway 9150 unit to a Meridian 1 PBX in-building cross-connect system, you need a QCBIX1A BIX block. Ethernet network administration PC...
Page 134: Connector And Pin-Out Reference
(1000 feet) from the Remote Gateway 9150 unit. Ethernet cable If you are connecting the Remote Gateway 9150 unit to a hub, you need a standard CAT5 un-shielded twisted-pair (UTP) straight-through Ethernet cable. The cable must be no longer than 100 meters (325 feet) in length.
Page 135: Remote Gateway 9150 Unit Connection Panel
Gateway 9150 unit: T E L C Telco 1 Note: If you want to connect the Remote Gateway 9150 unit to an uninterruptible power supply (UPS), ensure the UPS has a minimum of 100 Watts available. Remote Gateway 9150 Installation and Administration Guide...
Page 136: Attaching The Cables To Remote Gateway 9150 Unit
Meridian 1 PBX IPE or Meridian 1 PBX 11 cabinet line card slots. Therefore, you must use different cables when connecting to the Remote Gateway 9150 unit than the cables you use to connect to Meridian 1 PBX line cards.
Page 137: Network
“TELCO 1 connector pin-out table” on page 404 (in Appendix C). Connect the Remote Gateway 9150 unit to the Ethernet network if you want to route calls over the IP network, or administer the Remote Gateway 9150 unit from another location, by doing the following: a.
Page 138 Connect the ADMIN connector on the Remote Gateway 9150 unit to the administration PC as follows: a. Connect the male 9-pin connector of the supplied RS-232 serial cable to the ADMIN connector on the Remote Gateway 9150 unit. Note: You may need to provide an RS-232 adapter if the available RS-232 port on your PC does not match the connector on the serial cable.
Page 139: Powering Up The Remote Gateway 9150 Unit
Powering up the Remote Gateway 9150 unit As soon as you connect the Remote Gateway 9150 unit to the power source, the unit begins to power up. Note: If you are connecting a Remote Gateway 9150 unit to a UPS (uninterruptible power supply), ensure that the UPS has a minimum of 100 Watts available.
Page 140: Led Indicator Test Sequence
All LED indicators except the Status LED go out. The Status LED remains lit. Note: Steps 2 through 4 take about 4 to 5 seconds. After this point, the Remote Gateway 9150 unit is functional. Notes: The ETHERNET TX and RX and module (ISDN BRI) LED indicators flash only when transmit and receive activity is present on those interfaces.
Page 141: Installing The Configuration Manager Software
Installing the Configuration Manager software Use the Configuration Manager software to configure and administer the Remote Gateway 9150 unit. This software is located on the CD-ROM provided in the package. You must install this software on the administration PC to configure and administer the Remote Gateway 9150 unit and the Remote Gateway 9100 Series system.
Page 142 Click on the Next button, and then follow the screen prompts. Result: Once the software has been installed successfully, the InstallShield Wizard Completed screen displays, similar to the following: Click on the Finish button. Result: The InstallShield closes. Remote Gateway 9150 Installation and Administration Guide...
Page 143: Using The Configuration Wizard To Perform Initial Configuration
The Configuration Wizard option in Configuration Manager allows you to configure the minimum information needed for establishing communications between the Remote Gateway 9150 unit and the RLC at the host site. The Configuration Wizard does not provide all the configuration settings that are available in Configuration Manager.
Page 144: Starting Configuration Manager
Result: The Configuration Manager dialog box displays informing you of a successful log on. Click on the OK button. Result: The Configuration Manager dialog box closes. → → Programs Remote Gateway 9100 Series Remote Gateway 9150 Installation and Administration Guide →...
Page 145: Establishing A Serial Connection
From the Menu Bar, choose Connect Result: The Serial Port Configuration dialog box displays, similar to the following: Enter the Remote Gateway 9150 unit’s associated COM port, and then click on the OK button. Result: The User Authentication for Serial Mode dialog box displays, similar to the following: Enter guest in the Login Name field.
Page 146 Check the serial connection and ensure it is good. Then, go back to step 1. the User Logged In dialog box displays. Click on the OK button. Result: The Startup Information dialog box displays, similar to the following: Remote Gateway 9150 Installation and Administration Guide...
Page 147: Performing Configuration With The Configuration Wizard
To perform configuration with the Configuration Wizard: From the Menu Bar, choose Configuration Wizard. Result: The Configuration Wizard screen displays, similar to the following: Remote Gateway 9150 Installation and Administration Guide THEN The following messages, similar to the following, display above the progress bar at...
Page 148 ID. This implies that Remote Gateway 9150 units that connect to different RLCs in the network can have the same unit ID. Remote Gateway 9150 Installation and Administration Guide Ensure that the Device field shows...
Page 149 Enter the Local IP Mask of the unit Enter the Local IP Gateway of the unit Remote Gateway 9150 Installation and Administration Guide Description Enter a name that uniquely identifies the Remote Gateway 9150 unit you are configuring.
Page 150 Click on the No option button to disable the Voice over IP connection to the RLC. Clicking on the No option button dims the IP Address fields. Remote Gateway 9150 Installation and Administration Guide The IP information allows you to administer the...
Page 151 Wish to Enable PSTN Connection to Remote Wish to configure Multiple 9150 Ports Remote Gateway 9150 Installation and Administration Guide Description Click on the Yes option button to enable the PSTN connection to the RLC. Then enter the telephone number that must be dialed to connect to the RLC.
Page 152 RLC’s phone number. Click on the Yes option button to automatically assign Remote Gateway 9150 unit ports to RLC ports, then enter the information as described previously. Click on the Next button. Result: The Enter the BRI module data dialog box displays. A completed example is shown on page 125.
Page 153 Specify whether each B-channel is to be used to process locally controlled calls, host-controlled calls, or both. Remote Gateway 9150 Installation and Administration Guide Description Select the type of switch used by your ISDN service provider. Enter the telephone number provided by your ISDN service provider for this B-channel.
Page 154 Repeat step 9 for each ISDN BRI module you want to configure. Click on the Next button. Result: The following screen displays: Remote Gateway 9150 Installation and Administration Guide...
Page 155 Do one of the following: IF you are performing an THEN offline configuration, Remote Gateway 9150 Installation and Administration Guide 1 Click on the Save to File button. Result: Configuration Manager prompts you to specify the directory path and file name for the configuration file.
Page 156 If successful, Configuration Manager displays the following message: Data Sent Successfully Note: Nortel recommends that you also save the configuration to a file. 2 Restart the Remote Gateway 9150 unit. Remote Gateway 9150 Installation and Administration Guide...
Page 157: Testing The Network Connections
Test the Ethernet connection between the administration PC and the Remote Gateway 9150 unit. To perform this test, the following must be true: — You must be physically connected to the network.
Page 158 RLC, if the PSTN is being used to route calls the security IDs of both the Remote Gateway 9150 unit and the RLC, if a security ID is required to authenticate connection attempts...
Page 159 Work with the administrator at the host PBX site to ensure that the RLC is enabled and working in its PBX slot (restart the RLC, if necessary) the configuration of the IP address, telephone number, and security ID on the RLC port are correct (if these items are used) Verify that both the telecom and data networks are routing voice calls as expected (that is, calls are not being blocked in any way).
Page 160 Installing the Remote Gateway 9150 unit Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 161: Using Configuration Manager
Selecting the device type for offline configuration Logging on to a unit Logging off of the unit Using the Remote Connection command Performing a system restart or shutdown Closing Configuration Manager Uninstalling the Configuration Manager software Remote Gateway 9150 Installation and Administration Guide...
Page 162: What Is Configuration Manager
Remote Gateway 9150 unit over a modem connection. The CD shipped in the RLC package includes the Configuration Manager software. You can obtain the CD from your Nortel distributor or click on the Software Downloads link at the following website: www.nortel.com...
Page 163: Starting And Viewing Configuration Manager
Enter root in the Password field. Note: This is the default password. You can change the password after installation, though Nortel recommends that you do not change the password until your Remote Gateway 9100 Series system is up and running.
Page 164 Note: When you first logon to Configuration Manager, the default system tree shows RLC configuration property sheets. refer to “Logging on to a unit” on page 157. “Selecting the device type for offline configuration” on page 156. Remote Gateway 9150 Installation and Administration Guide...
Page 165: Configuration Manager Description
Note: Dimmed options cannot be used for the unit you are working with, or if you are working offline (that is, when you are not logged on to any unit). Remote Gateway 9150 Installation and Administration Guide...
Page 166: System Tree
To display the system tree again, choose View → Tree Bar from the Menu Bar. The Remote Gateway 9150 Installation and Administration Guide → Tree Bar.
Page 167: Property Sheets
Property sheets When you are logged on to a particular Remote Gateway 9100 Series unit (that is, a Remote Gateway 9150 unit or RLC), Configuration Manager displays a system tree specific to the logged-on unit. When you click an item in the system tree, the associated property sheet displays in the right pane.
Page 168: Check Boxes
When a field is dimmed (disabled), it cannot be configured in the context of the option you selected. Other fields are re-enabled (no longer dimmed). One or more values on the property sheet are replaced with values that are specific to the option you selected. Remote Gateway 9150 Installation and Administration Guide...
Page 169: Scroll Boxes
You can also change the data by manually entering it. To do so, highlight the data you want to change, and then type over it. The following screen is an example of a scroll box: Remote Gateway 9150 Installation and Administration Guide...
Page 170: Scroll Bars
96 dpi. This ensures that all fields and buttons are visible. For instructions on changing your display settings, refer to the Windows online Help on your PC. Remote Gateway 9150 Installation and Administration Guide You can prevent these scroll bars from displaying by...
Page 171: Command Buttons
150. Help Click on this button to display online Help for the property sheet you are working with. For other methods of displaying Help, refer to “Using online Help” on page 144. Remote Gateway 9150 Installation and Administration Guide...
Page 172: Using Online Help
To look up a subject alphabetically, click on the Index tab. To do a full-text search to find topics that contain the words you enter, click on the Find tab. Remote Gateway 9150 Installation and Administration Guide → Help Topics.
Page 173: Configuration Files Description
4 File Open (.TXT) File Save As or Save to File (.TXT) Event .dat file on PC Remote Gateway 9150 Installation and Administration Guide Backup and restore operations Download (.TXT) Upload (.TXT) Administration PC Configuration Wizard or Configuration Manager...
Page 174: Types Of Files
Save As from the Menu Bar while working in Configuration Manager. Choose Upload/Download Configuration from the Menu Bar to save a unit’s configuration in a text file on the administration PC. Remote Gateway 9150 Installation and Administration Guide → Download...
Page 175 Text (continued) *.upg Upgrade Remote Gateway 9150 Installation and Administration Guide When it is created and used To view or make changes to the text file (while in online or offline mode), do one of the following to open the file: Click on the Open button while running the Configuration Wizard.
Page 176: Configuration Manager: File Operations Description
This is useful for preparing and storing configuration files in a central location before they are deployed to the network. Note: To open a file, the file type must be text (.txt). Remote Gateway 9150 Installation and Administration Guide → Save...
Page 177 If the send is successful, the following message displays: Data Sent Successfully (Nortel recommends that you click on the OK button before clicking on the Send button.) Note: You must choose Upload/Download from the Menu Bar to save the changes to the unit’s Flash memory.
Page 178 If Save to Flash fails, retry uploading and saving to Flash. If the problem persists, check the file being uploaded and report the problem to Nortel. Remote Gateway 9150 Installation and Administration Guide → Save to Flash from →...
Page 179 Operation Upload Configuration Remote Gateway 9150 Installation and Administration Guide Description When you choose Upload/Download Configuration from the Configuration Manager menu, the configuration file you specify is uploaded and written to the buffer on the active unit. Use this option if you need to restore or replace an entire configuration.
Page 180 The downloaded file is saved as a text file (.txt). The download operation does not affect the event.dat file on the PC. If you make changes and do not save them, you lose those changes. Remote Gateway 9150 Installation and Administration Guide → Download...
Page 181: Working With Configuration Files
Retrieve Upload Configuration Download Configuration Remote Gateway 9150 Installation and Administration Guide When you are working in offline mode connected and logged on to a unit. Note: When working in offline mode, you must save the configuration to a file. However, when you are logged on to a unit, the file save operation is optional.
Page 182: Creating A Configuration File On The Pc
Specify the folder where you want to save the file. Click on the OK button. Result: The file is saved. Note: Nortel strongly recommends that you do not manually edit this file. Opening a configuration file To open a configuration file: Start Configuration Manager.
Page 183: Uploading A Configuration To A Unit
Downloading a configuration from a unit For complete instructions on downloading a configuration to a unit, refer to “Creating a backup configuration file” on page 282. Remote Gateway 9150 Installation and Administration Guide → Save from the Menu Bar. If you want →...
Page 184: Selecting The Device Type For Offline Configuration
If you are not logged on to a Remote Gateway 9100 Series unit (that is, an RLC or a Remote Gateway 9150 unit), then you must select the device type you want to work with. Configuration Manager reorganizes the system tree with the property sheets associated with that device type.
Page 185: Logging On To A Unit
Connection types If the RLC or Remote Gateway 9150 unit is connected to the administration PC by the RS-232 cable, you can establish a connection through the serial port. If Ethernet connectivity has been established between the administration PC and the RLC or Remote Gateway 9150 unit, you can establish an IP connection with Telnet.
Page 186: Auto Logoff
Enter your password in the Password field. If you have not yet customized this setting, refer to “Default logon ID and password” on page 157 for the default password. Click on the OK button. → XXX.XXX.XXX.XXX (IP address Remote Gateway 9150 Installation and Administration Guide...
Page 187 Manager displays a reminder dialog box similar to the following: Click on the OK button to return to Step 2 on page 158. IF the logon attempt fails, Remote Gateway 9150 Installation and Administration Guide THEN a message box similar to the following displays: Complete the following actions: 1 Click on the OK button.
Page 188 These messages mean that Configuration Manager is obtaining the unit’s configuration information from Flash memory. When initialization is complete, the Configuration Data Read Successfully message displays above the progress bar. Click on the Close button. Remote Gateway 9150 Installation and Administration Guide...
Page 189: Logging On To A Unit Using Telnet
Enter your password in the Password field. If you have not yet customized this setting, refer to “Default logon ID and password” on page 157 for the default password. Remote Gateway 9150 Installation and Administration Guide → → Logon Unit...
Page 190 IF the logon attempt fails, THEN a message box similar to the following displays: Complete the following actions: 1 Click on the OK button. 2 Go back to Step 1 on page 161 to try again. Remote Gateway 9150 Installation and Administration Guide...
Page 191 IF the logon attempt is successful, Remote Gateway 9150 Installation and Administration Guide THEN the User Logged In dialog box displays. Click on the OK button. Result: The Startup Information dialog box displays. It is similar to the following: Messages display above the progress bar at the...
Page 192: Logging On To A Unit Using The Serial Port
Result: If no one else logged on to the unit before and if your PC is connected with a serial cable to the Remote Gateway 9150 unit, the User Authentication for Serial Mode dialog box displays. It is similar to the following: Enter your logon name in the Login Name field.
Page 193 Trying to Connect via Serial Port <port number> IF the logon attempt fails, is successful, Remote Gateway 9150 Installation and Administration Guide THEN the following message displays: SERIAL CONNECTION FAILED Check the serial port connection and ensure it is good.
Page 194: Logging Off Of The Unit
Result: The Log off dialog box displays, similar to the following: Click on the Yes button. Result: The Configuration Manager: User Logged off dialog box displays, similar to the following: Click on the OK button. → Logoff Unit. Remote Gateway 9150 Installation and Administration Guide...
Page 195: Using The Remote Connection Command
Note: This option is only available when you are logged on to an RLC. Use this option when accessing a Remote Gateway 9100 Series unit located behind a NAT router or Firewall device. Remote Gateway 9150 Installation and Administration Guide...
Page 196 When you complete your work on a unit, you must log off from that unit. Execute a Connect → Logoff Unit command for each unit that you logged on to before ending your Configuration Manager session. Remote Gateway 9150 Installation and Administration Guide...
Page 197: Performing A System Restart Or Shutdown
Click on the Yes button. Result: The following status dialog box displays: The following message also displays in the status bar at the bottom of the screen: Restarting the System Remote Gateway 9150 Installation and Administration Guide → → System Reset Restart.
Page 198: Performing A System Shutdown
Do not perform this procedure if you do not have physical access to the unit. To recover from the system shutdown, you must power the unit off, and then power it back on. → Remote Gateway 9150 Installation and Administration Guide → System Reset Shutdown.
Page 199: Closing Configuration Manager
For instructions, refer to “Restoring the configuration” on page 285. Log off by choosing Connect Choose File Result: Configuration Manager closes. Remote Gateway 9150 Installation and Administration Guide → → Save to Flash from the Menu Bar. → Save to Flash from the Menu Bar.
Page 200: Uninstalling The Configuration Manager Software
Result: The Add/Remove Programs dialog box displays, similar to the following: Click on the Yes button. Result: The Remote Gateway 9100 Series Configuration Manager is removed from the PC. → → Settings Control Panel. Remote Gateway 9150 Installation and Administration Guide...
Page 201: Configuring The Remote Gateway 9150 Unit
9150 unit In this chapter 9150 System configuration International tones support IP configuration RLC connection configuration 9150 port configuration BRI configuration Trunk group configuration DSP configuration Auto upgrade configuration Syslog configuration Station configuration Remote Gateway 9150 Installation and Administration Guide...
Page 202: 9150 System Configuration
9150 System configuration This section describes the settings that apply to the system rather than to the RLC port or Remote Gateway 9150 trunks or stations. → Getting there 9150 9150 System Configuration property sheet → Configuration Manager Remote Gateway 9150 Installation and Administration Guide...
Page 203: Nlp
Nortel recommends the following settings as a starting point: RLC: NLP Enabled - Less Aggressive (default) 9150: NLP Enabled - More Aggressive (default) If the Remote Gateway 9150 unit user hears echo during conversations, adjust the settings, as follows: RLC: NLP Enabled - More Aggressive...
Page 204: Emergency Service Programmability
Emergency service programmability The Remote Gateway 9150 unit can serve the emergency needs of telephones in multiple locations having different dialing plans. To access the Emergency Activation Code dialog box, click on the Emergency Feature button. You can configure up to three separate numbers to reach local emergency services regardless of which call appearance key you use to dial the number.
Page 205 To update the Remote Gateway 9150 unit with the new information, click on the Send button. IF you are logged on to the Remote Gateway 9150 unit, not logged on to the Remote Gateway 9150 unit, Note: When you change System configuration parameters and Save to Flash, calls can be dropped.
Page 206 Description Enter a unique number from 1 through 20 to identify this Remote Gateway 9150 unit and differentiate it between the RLC and all remote units connected to the same RLC. Note: This is the same number that you enter in the Unit ID field of the RLC's Remote Connection Configuration property sheet for this Remote Gateway 9150 unit.
Page 207 25 Hertz (Hz). Some telephones use a 20 Hz ring frequency. Remote Gateway 9150 units connected to fax machines that only recognize a 25 Hz ring frequency can require a different Ring Frequency setting. To change this setting, select 25 from this drop down list box.
Page 208 If you are using only the IP network to route calls, leave this field blank. Click on the OK button. Refer to “Emergency service programmability” on page 176 for further details on this feature. Remote Gateway 9150 Installation and Administration Guide...
Page 209 Description Click on the Enable PBX Alarms check box if you want the Remote Gateway 9150 unit to notify the host PBX to produce alarms and alerts. If you don't want the Remote Gateway 9150 unit to notify the host PBX to produce alarms and alerts, ensure that the Enable PBX Alarms check box is not selected.
Page 210 Note: The SPRE code is automatically prefixed with a pound sign (#). This means users must dial # before the SPRE code when disengaging from a port. Maximum length: 3 digits in addition to the pound sign Remote Gateway 9150 Installation and Administration Guide...
Page 211 Trunk support Remote Gateway 9150 Installation and Administration Guide Description Choose 56K if you know that your Remote Gateway 9150 unit is in a PSTN network that can only transport at 56 Kbps. Choose 64K if you know that your Remote Gateway 9150 unit is in a PSTN network that can only transport at 64 Kbps.
Page 212 Click on the Enable option button to automatically route the voice path for local station-to-station calls (calls from one Remote Gateway 9150 station to another station on the same Remote Gateway 9150 unit) through the Remote Gateway 9150 unit when such calls are made on the host calling key.
Page 213 9150 unit to override the Automatic default coding law. Valid options are Automatic, Mu-law, and A-law. Note: Automatic (coding law) is the default setting. When you choose Automatic, the Remote Gateway 9150 unit uses the coding law configured for the ISDN BRI module in use.
Page 214: International Tones Support
When configuring International Tones, consider the following: International Tone configuration uses NT8D17 card Tone Codes. These codes are valid for all countries and Meridian 1 PBX 11 or IPE Controller cards. To configure the four international tones, you need to obtain the following FTC values for DIAL, RGBK, BUSY and OVFL from LD 56 of your PBX: >ld 56...
Page 215 CYCS usually has “1” or “1 2”. Enter the largest number as the No. of Cycles. Enter the non-zero CDNC values into the Cadence Time fields. → Getting there 9150 Remote Gateway 9150 Installation and Administration Guide → Configuration Manager 9150 System Configuration...
Page 216: Configuring International Tones
Complete the fields as described in “International Tones field descriptions” on page 189. Click on the OK button to save the information in the temporary work file. Note: Refer to the Configuration Manager Help file for more information about International Tones. Remote Gateway 9150 Installation and Administration Guide...
Page 217 The default is Off. Enter the four-letter LD 56 Tone Code that you want this Remote Gateway 9150 unit to use for the tone type you selected. The default is 4.
Page 218 (2000 milliseconds [ms]): For 96 ms cadence increments: 2000/96 = 20.83 = 21 (always round up) 21 * 96 = 2016 multiple of 5 closest to 2016 = 2015 2015 / 5 = 403 Remote Gateway 9150 Installation and Administration Guide...
Page 219 Field Cadence Time (continued) Remote Gateway 9150 Installation and Administration Guide Description For 128 ms cadence increments: 2000/128 = 15.625 = 16 16 * 128 = 2048 multiple of 5 closest to 2048 = 2050 2050 / 5 = 410 The shortcut is dividing the time by 5 (2000 ms / 5 = 400).
Page 220: Ip Configuration
Remote Gateway 9150 unit. Note: Even if you plan to route calls over the PSTN only, you must assign an IP address and gateway to the Remote Gateway 9150 unit and RLC to allow remote administration. →...
Page 221: Configuring The Ip Addresses
Click on the OK button. Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Notes: a. When you change IP configuration parameters and Save to Flash, calls can be dropped.
Page 222 AF21 (Assured Forwarding Class 2, Delay = Normal, Throughput = High, Reliability = Normal) - 0x12 AF11 (Assured Forwarding Class 1, Delay = Normal, Throughput = High, Reliability = Normal) - 0x0A DE (Default) - 0x00 Remote Gateway 9150 Installation and Administration Guide...
Page 223 Valid options are 0 through 7. The default is 6. Remote Gateway 9150 Installation and Administration Guide Click on the Enable option button if you want to allow prioritization of voice packets sent from this Remote Gateway 9150 unit over LAN portions of the network.
Page 224 (constantly lit). Remote Gateway 9100 Series products do not support Auto negotiation of the Ethernet interface. Note: When you configure a full-duplex Ethernet connection, the Remote Gateway 9150 unit's Ethernet collision LED remains on solid (constantly lit). The default is Disable.
Page 225: Prioritizing Voice Traffic Over Shared Networks
For more information on DiffServ, 802.1Q, and quality of service in general, refer to “Evaluating your network”, and “Quality of service issues” in the Remote Gateway 9100 Series Network Engineering Guidelines (NTP 555-8421- 103). Remote Gateway 9150 Installation and Administration Guide...
Page 226: Rlc Connection Configuration
RLC connection configuration This section describes how to configure information needed by the Remote Gateway 9150 unit to establish connections with the RLC on the host PBX. → Getting there 9150 RLC Connection Configuration property sheet → Configuration Manager Remote Gateway 9150 Installation and Administration Guide...
Page 227: Configuring The Rlc Connection Information
Caller ID as the security level, then the PSTN number that you enter for the Remote Gateway 9150 unit to connect to the RLC is compared with the telephone number configured on the RLC for your site. If the two numbers do not match, the call is dropped.
Page 228: Security Level Configuration
Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Note: To save changes to the Remote Gateway 9150 unit’s Flash memory,...
Page 229 If you selected Caller ID or Provision ID security levels, do one of the following: IF you selected Caller ID, Remote Gateway 9150 Installation and Administration Guide THEN click on the CallerID button. Result: The List of Caller IDs dialog box displays.
Page 230 Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Note: To save changes to the Remote Gateway 9150 unit’s Flash memory,...
Page 231 (,) for a delay of 1/2 second a dash (-) for a null separator Note: Enter the PSTN number to connect to RLC exactly as it must be dialed by the Remote Gateway 9150 unit, including 1 for long distance and 9 for Centrex trunk access.
Page 232 Click on the Enable option button if the primary B- channel (trunk) should not receive incoming local calls. Click on the Disable option button if the primary B- channel (trunk) should receive incoming local calls. The default is Enable. Remote Gateway 9150 Installation and Administration Guide...
Page 233 Field Security Level Remote Gateway 9150 Installation and Administration Guide Description Select the security level that you want to assign to the Remote Gateway 9150 unit according to the following table: Level Description No Security When set to security level 1, the...
Page 234 Gateway 9150 unit. When the RLC calls the Remote Gateway 9150 unit, it sends its Caller ID to the 9150 unit. The Remote Gateway 9150 unit compares the caller ID with the list of Caller IDs configured, and, if it does not find a match, it rejects the call.
Page 235: 9150 Port Configuration
Note: To ensure that digital telephones, ATAs, and MCAs operate as expected, you must specify the Phone Type when configuring a station as Local or Remote. → Getting there 9150 9150 Port Configuration property sheet Remote Gateway 9150 Installation and Administration Guide → Configuration Manager 9150 Port Configuration...
Page 236: Configuring Stations
Note: You can use ports 32 through 47 and 48 through 63 only if this Remote Gateway 9150 unit connects to a 2-slot RLC on the host PBX. Under Port Type, click on the option button of the call processing capability that this station is to have: Local: if only calls through the local PSTN are allowed.
Page 237 Notes: Generally, choosing matching Remote Gateway 9150 and RLC port numbers simplifies configuration and administration. If the station is equipped with an MCA or ATA for data transmission, the RLC port must be configured on the host PBX with data capability.
Page 238 Click on the Enable option button if this station is to be allowed to announce pages. Click on the Disable option button if this station is not to be allowed to announce pages. Remote Gateway 9150 Installation and Administration Guide...
Page 239 When configuring Local-only ports on a Remote Gateway 9150 unit, the Bridge Port setting is not available. If a Remote Gateway 9150 unit port is configured with Bridge Port enabled, do not attach a telephone set to this port. For a telephone set connected to a Remote Gateway 9150 unit...
Page 240 Select the feature key you want to use for each local call appearance key. Note: If the port is configured as local and remote, Nortel recommends that you use keys 8 and 9 and that you do not use Key 0.
Page 241 Result: The Key Feature Configuration dialog box displays. Note: Ensure that the selected key does not already have a feature assigned to it through the PBX. Remote Gateway 9150 Installation and Administration Guide Key Feature Select the name of the feature you want to configure on this key.
Page 242: Bridge Ports
Local Calling key of a digital telephone set connected to a Remote Gateway 9150 unit. This call can be from another local user, or an inbound call from the PSTN through the BRI circuits on the Remote Gateway 9150 unit.
Page 243 When a local call is presented and answered on a digital telephone set connected to a Remote Gateway 9150 unit, you can then press the Transfer (or Conference) key. The call indicator of the primary DN key then lights, you hear a host PBX dialtone, and you can proceed to dial.
Page 244 Note: Your primary DN is used to conference a local call. The Bridge Port connects the local user to the host PBX, the Remote Gateway 9150 unit connects your primary DN to the host PBX, and the Conference feature on the host PBX ties it all together.
Page 245 Local BRI calls ring the local keys of a reception telephone (4000). These calls, when unanswered, call forward-no answer according to the Remote Gateway 9150 unit’s 9150 Port Configuration property sheet settings to a PBX Phantom TN (5000). This PBX Phantom TN forwards after one ring to the voice mail target DN (8000).
Page 246: Voice Mailbox
This port in 9150 Port Configuration or DN 3000 is enabled to call forward- no answer to a Phantom DN (6000) configured in the PBX. This PBX Phantom TN forwards after one ring to the voice mail target DN (8000).
Page 247 “trombone” re-directed to the Remote Gateway 9150 units user’s primary PBX DN key. ATTENTION! Disable DN Discovery. This forces the Remote Gateway 9150 unit to use local DNs (non-PBX DNs) and does not replace the local DN with the primary PBX DN.
Page 248: Analog Port
Analog port The analog port (port 64) on a Remote Gateway 9150 unit is intended to provide intra-office support according to these conditions: The port provides the basic functionality of a POTS line, such as: —...
Page 249: Configuring A Fax Station
Configuring a fax station The Remote Gateway 9150 unit provides the ability to connect and use a fax machine. You can define port 64 as the fax machine on the Remote Gateway 9150 unit in one of the following ways:...
Page 250: Configuring The Fax Port
Accept the default RLC Port assigned to this station, or enter a new RLC port number. Notes: Generally, choosing matching Remote Gateway 9150 and RLC port numbers simplifies configuration and administration. For fax transmissions, the RLC port must be configured on the host PBX with voice capability.
Page 251 Specify the positions of the Local Call Keys. Note: Key 0 is not recommended for ports defined as Local and Remote. Keys 8 and 9 are recommended. You can select Key 0 if the port is configured as local only. Remote Gateway 9150 Installation and Administration Guide...
Page 252 Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Note: To save changes to the Remote Gateway 9150 unit’s Flash memory, select Upload →...
Page 253: Bri Configuration
This topic shows you how to configure the BRI trunks. Refer to “Trunk group configuration” on page 232 for a detailed explanation of BRI configuration settings. → Getting there 9150 BRI Configuration property sheet Remote Gateway 9150 Installation and Administration Guide → Configuration Manager BRI Configuration...
Page 254: Remote Gateway 9150 Isdn Bri Interface Information
Telecommunications Network Voltage (TNV) circuit and any circuit that has a connection to a protective earthing terminal. The Remote Gateway 9150 unit has the ability to support up to four ISDN BRI circuits. To comply with the specification for supplemental insulation, an isolation adapter must be placed between each of the Remote Gateway 9150 unit BRI inputs and the BRI lines from the service provider.
Page 255: Automatic Teis (Terminal Endpoint Identifiers)
Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Note: To save changes to the Remote Gateway 9150 unit’s Flash memory,...
Page 256 2 drops. Click on the Disable option button if you do not want the TEI to drop when the layer 2 drops. The default is Disable. Note: This is a CO implementation dependent configuration. Remote Gateway 9150 Installation and Administration Guide...
Page 257 Field ISDN Line Type Remote Gateway 9150 Installation and Administration Guide Description Select the type of ISDN line used in your country. The line type you select determines the options available in the Switch Type drop down list box and the Automatic default coding law (Companding Algorithm) used by the ISDN BRI module being configured.
Page 258 Remote Only if PSTN connections are required. Configure all other BRI modules as Local only. 2. If your Remote Gateway 9150 unit has just one BRI module, the BRI module can be configured as Local only or Remote only. If local ISDN calls and remote calls over PSTN are required, then MSN must be enabled.
Page 259 (B channel 1 and B channel 2) SPID (B channel 1 and B channel 2) Remote Gateway 9150 Installation and Administration Guide Description Enter the full telephone number provided to you by your ISDN service provider for this B-channel. Include access codes, dialing prefix, and area code if necessary.
Page 260: Trunk Group Configuration
This section explains how to enable and create trunk groups for use with the Remote Gateway 9150 unit and how to configure your trunks to either connect with the RLC at the host site or to place calls through the local PSTN. For more information, refer to “Trunk groups”...
Page 261: Trunks
PSTN, and the RLC on the host PBX. Primary trunk on the Remote Gateway 9150 unit The primary trunk on the Remote Gateway 9150 unit is one of the following: the lowest-numbered B-channel defined as Remote only...
Page 262: Trunk Groups
Trunk access codes must be between one and three digits in length in addition to the pound sign. For a list of the default trunk access codes, refer to the “Remote Gateway 9150 Configuration Information—Dialing Plans on page 384.
Page 263: Isdn Configuration
If you select National ISDN as the line type, there are minor protocol differences between National ISDN -1, -2, -3, and -4. The Proprietary Switch line type is more general and is an acceptable alternative if you encounter problems. Remote Gateway 9150 Installation and Administration Guide...
Page 264: Configuring Trunk Groups
Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Note: To save changes to the Remote Gateway 9150 unit’s Flash memory, select Upload →...
Page 265 Group No Status Trunk Access Code Local DNs to Alert: Not Configured Remote Gateway 9150 Installation and Administration Guide Description Select a group number. Valid options are 1 through 8. The default is 1. Click on the Enable option button to activate the trunk group.
Page 266 Check boxes: Click on the check box for each B-channel you want to be part of this trunk group. Note: A B-channel can be a member of more than one trunk group. Click on the OK button. Remote Gateway 9150 Installation and Administration Guide...
Page 267: Dsp Configuration
DSP configuration This section shows you how to configure DSP resources on your Remote Gateway 9150 unit. The Remote Gateway 9150 unit must provide the same number of voice DSP channels as the maximum number of simultaneous calls your remote services network supports. Each DSP module holds two DSP devices.
Page 268: Module Identification
Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Note: To save changes to the Remote Gateway 9150 unit’s Flash memory, select Upload →...
Page 269 Select the number of the module that the DSP devices that you want to choose compression algorithms for are located Note: Module 0 represents the main board (RLC or Remote Gateway 9150 unit). Modules 1 and higher represent plug-in modules. The default is 0.
Page 270 The compression algorithm (G.711, G.726, or G.729A) used on calls to or from the Remote Gateway 9100 Series unit stations is dictated by the compression setting configured for the remote port that the call is processed over. Remote Gateway 9150 Installation and Administration Guide...
Page 271: Auto Upgrade Configuration
Use the Auto Upgrade Configuration property sheet to automatically or on a scheduled basis query a predefined TFTP server and upgrade the firmware for Remote Gateway 9100 Series units. → Getting there Auto Upgrade Configuration property sheet Remote Gateway 9150 Installation and Administration Guide → Configuration Manager Auto Upgrade Configuration...
Page 272: Configuring Automatic Upgrade
Result: Configuration Manager writes the changes to a temporary file on the administration PC. Click on the Send button to update the Remote Gateway 9150 unit with the new information. Note: To save changes to the Remote Gateway 9150 unit’s Flash memory, select Upload →...
Page 273 TFTP Server: IP Address Start Auto Upgrade Frequency Time Remote Gateway 9150 Installation and Administration Guide Description Click on the Enable option button if you want to automatically or on a scheduled basis query a predefined TFTP server and upgrade the firmware for Remote Gateway 9100 Series units.
Page 274 Field Date Description Select the date when you want the auto upgrade process to be performed (if you selected "Once a Month" in the Frequency field). Remote Gateway 9150 Installation and Administration Guide...
Page 275: Syslog Configuration
Series unit. Remote Gateway 9100 Series supports the following syslog collector software: Kiwi Syslog Daemon - www.kiwisyslog.com WinSyslog - www.winsyslog.com tftp32d server - http://tftpd32.jounin.net → Getting there 9150 Syslog Configuration property sheet Remote Gateway 9150 Installation and Administration Guide → Configuration Manager Syslog Configuration...
Page 276: Configuring Syslog Functionality
PC. Click on the Send button to update the RLC with the new information. Note: To save changes to the RLC’s Flash memory, select Upload to Flash from the Menu Bar. Remote Gateway 9150 Installation and Administration Guide → Save...
Page 277 Field Status IP Address Delete Facility Indicator Remote Gateway 9150 Installation and Administration Guide Description Click on the Enable option button if you want to enable the syslog functionality. Click on the Disable option button if you do not want to enable the syslog functionality.
Page 278: Station Configuration
Station configuration This section explains how to configure the Remote Gateway 9150 unit so that it can: route calls between the stations at your site and the host PBX Each station is associated with a port on the RLC, and can be configured with different capabilities.
Page 279: Call Processing Capabilities And Station Settings
PBX refer to your PBX documentation. Note: Local Only digital telephone sets do not support conference calls to a local Remote Gateway 9150 unit or to a host PBX. Local Only digital telephone sets can dial host PBX DNs using an enabled Bridge Port.
Page 280 Internal calls initiated on the local call appearance key are routed to other stations at the Remote Gateway 9150 site. The Remote Gateway 9150 unit distinguishes an incoming call by its calling line identification, and rings it as follows: on the host call appearance key if the call was routed through the host PBX...
Page 281: Call Appearance Keys
The host call appearance key is defined for each station on the host PBX. It is not defined for each station on the Remote Gateway 9150 unit. The local call appearance keys, on the other hand, must be defined for each...
Page 282: Mcr Keys Increase Dsp Requirements
9 appearances x 300 ms = 2700 ms Call set-up duration 300 ms (0.30 s) “ “ Remote Gateway 9150 Installation and Administration Guide Remote Gateway 9100 Series dial tone delay 300 ms (0.30 s) 1500 ms (1.50 s) 2700 ms (2.70 s)
Page 283: Private Lines
If you are connecting a fax machine to the Remote Gateway 9150 unit, then configure a private line to the fax. Incoming calls on this line are routed directly to the fax.
Page 284: Call Restriction
For example, if you want to prevent someone from calling a 1-976 number, enter 1976 as the digits to disable. For more information refer to “Disabled Outbound Digit Sequence” on page 212, in the Local Profile Configuration field description section. Remote Gateway 9150 Installation and Administration Guide...
Page 285: Ata- And Mca-Equipped Stations And Bandwidth Requirements
The following table identifies the number of MCAs or ATAs that can be connected to the Remote Gateway 9150 unit: IF the Remote Gateway 9150 unit is connected to a 1-slot RLC...
Page 286 Configuring the Remote Gateway 9150 unit Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 287: Using Remote Gateway 9150 Stations
C h a p t e r 6 Using Remote Gateway 9150 stations In this chapter Modes of operation Placing and receiving calls Indicator updates Display messages Telephone features operation Going online and offline Remote Gateway 9150 Installation and Administration Guide...
Page 288: Modes Of Operation
Exception: If Local Switchover is enabled, and the station-to-station call is completed through the host PBX, signaling messages are passed between the host PBX and Remote Gateway 9150 unit normally. However, the voice path is established by the Remote Gateway 9150 unit without consuming host connection bandwidth.
Page 289: Locally Controlled Mode
Local calling at the Remote Gateway 9150 unit always results in a call’s being placed to the first port with the dialed number. Remote Gateway 9100 Series does not support multiple DN appearances for local calling on the Remote Gateway 9150 unit.
Page 290: Online Mode
When in online mode, calls initiated on the host call appearance key are directed through the host PBX. Any long distance charges associated with calls placed through the PBX over the PSTN are charged to the host PBX site. The display on all digital telephones shows “Online Mode.”...
Page 291: What Controls The Online And Offline Modes
RLC. SPRE codes used at your site If SPRE codes have been defined on the Remote Gateway 9150 unit at your site, your site can control the times that stations are put into online or offline modes.
Page 292: Placing And Receiving Calls
The indicator flashes and an alert tone sounds. is routed to the station based on the Remote Gateway 9150 station to RLC port assignment in the Remote Gateway 9150 unit’s ports configuration. The call rings on the host call appearance key.
Page 293: Methods For Placing Outgoing Calls
Methods for placing outgoing calls You can place an outbound call from a Remote Gateway 9150 station in one of the following ways: Method 1: Pick up the handset. This method automatically initiates a host-controlled call. Note: If you then press the local call appearance key, the dial tone from the host PBX is changed to locally controlled mode, and the host PBX connection is released.
Page 294: Placing Outgoing Locally Controlled Calls
Dial a trunk access code, if required. Result: The Remote Gateway 9150 unit obtains a free trunk and you hear another dial tone. Note: If a trunk is not available, you hear a reorder dial tone (a fast busy...
Page 295: Calling Another Station At Your Site
Pick up the handset or press the host call appearance key. Result: A connection is established with the Remote Gateway 9150 unit and you hear a dial tone. The indicator beside the host call appearance key lights.
Page 296: Indicator Updates
(MWI) update is received by someone at your site Note: If the PSTN is being used and the Remote Gateway 9150 unit is configured with a permanent (always on) connection to the host PBX, the ISDN BRI service is active and telephone indicators are always updated.
Page 297: Locally Controlled Indicator Updates
Locally controlled indicator updates The following indicators are updated by the Remote Gateway 9150 unit (that is, these indicator updates are locally controlled): host and local call appearance key indicators The indicator lights when the handset is taken off-hook, or when you press the call appearance key to go off-hook.
Page 298: Display Messages
If this message displays on your station, then your station is associated with a multi-user or dynamic pool port on the RLC, and it is in logged on status. Note: This message displays for approximately ten seconds. Remote Gateway 9150 Installation and Administration Guide...
Page 299 Port Already in Port Not Logged QoS Recovery QoS Transition Remote Gateway 9150 Installation and Administration Guide Description You cannot place calls through the host PBX over either the IP network or the PSTN. Note: If you need to place a call through the host PBX while in offline mode, press the host call appearance key.
Page 300 Bandwidth Limit DSP Limit Call Failure Description All Remote Gateway 9150 trunks are busy or there are not enough DSP resources to process the call. Try again at a later time. Note: Ensure the call you are placing is initiated...
Page 301: Telephone Features Operation
North America) to be programmed by your system administrator. If the PSTN is used to route calls, and someone dials this emergency service number on any station that is connected to the Remote Gateway 9150 unit, the call is processed by your local telephone service provider.
Page 302: Hold
PBX might try to present a call and ring your station while you are busy with a locally controlled call. The Remote Gateway 9150 unit always checks the status of your station before ringing it. If your station is busy with a call, the alert tone is sounded instead.
Page 303: Call Transfer
When you transfer a local call using the Trunk Access code to dial an outbound local call, the corresponding voice path is not established. Remote Gateway 9100 Series does not support this function. Remote Gateway 9150 Installation and Administration Guide...
Page 304: Conference
When you press a local call appearance key, and then dial the Paging SPRE code, you can announce a page to all other stations at your site. Note: You can disable Paging for any station. Remote Gateway 9150 Installation and Administration Guide...
Page 305: Going Online And Offline
Going online and offline Stations at the Remote Gateway 9150 site operate in either online mode or offline mode. This is controlled by one or both of the following: SPRE codes to manually toggle all stations at your site between online and...
Page 306: Overriding An Automatic Offline Event From The Host Pbx
To override an automatic offline event from the host PBX: If the host PBX attempts to process an offline event while you are on a host- controlled call, you are alerted by both an audible alert and a display message indicating that you are about to go offline in 30, 20, or 10 seconds.
Page 307: Administration
Changing the administration password Creating a backup configuration file Restoring the configuration Display logs Statistics screens Verifying the firmware and software version Obtaining the latest upgrade file Performing a firmware upgrade Performing a software upgrade Remote Gateway 9150 Installation and Administration Guide...
Page 308: Changing The Administration Password
Note: Nortel recommends that you change these passwords for logging on to both Configuration Manager and the Remote Gateway 9150 unit. Make sure that you record the password and store it in a safe, secure location. If you forget or lose the password, contact your Nortel customer support representative.
Page 309: Changing The Remote Gateway 9150 Unit Password
Result: The Password changed successfully dialog box displays. Click on the OK button. Changing the Remote Gateway 9150 unit password To change the Remote Gateway 9150 unit (node) password: ATTENTION! From the Menu Bar, choose Connect Result: The Change Password displays, similar to the following: Complete the fields in the Change Password dialog box.
Page 310: Creating A Backup Configuration File
Creating a backup configuration file Create a backup copy of the Remote Gateway 9150 unit’s configuration by downloading the configuration from Flash memory to a text file on your administration PC. Nortel recommends that you create a backup of your configuration file whenever you make configuration changes or after you perform a firmware upgrade.
Page 311: Creating The Backup File
IF you wish to save the configuration file to the administration PC, a different location on the IP network, Remote Gateway 9150 Installation and Administration Guide → Download Configuration. THEN do the following: Click on the Dump option button. 1 Click on the TFTP option button.
Page 312 Click on the OK button. Note: Flash downloads to remote M39xx telephones can take twice as long compared to when these telephones are connected directly to a standard Nortel digital line card (XDLC). Remote Gateway 9150 Installation and Administration Guide...
Page 313: Restoring The Configuration
Restore the configuration to the Remote Gateway 9150 unit’s Flash memory by uploading a configuration text file from a PC on the same network as the Remote Gateway 9150 unit. To do this, perform the upload over the IP network using the TFTP protocol.
Page 314: Uploading A Configuration File Over The Ip Network
Enter the IP address of the TFTP server in the IP Address fields. Note: Since the TFTP server application is running on your administration PC, this is the IP address of the administration PC. → Upload/Download Remote Gateway 9150 Installation and Administration Guide → Upload Configuration.
Page 315 Select the configuration file, and then click on the Open button. Result: The Upload Configuration dialog box displays with the file you selected shown in the File Name field. Click on the Upload button. Remote Gateway 9150 Installation and Administration Guide...
Page 316 Risk of incorrect operation due to partial configuration. Do not interrupt the configuration upload. If you interrupt the configuration upload, this results in an incomplete configuration in the Remote Gateway 9150 unit's database. If the configuration upload is interrupted, repeat this procedure immediately.
Page 317 Click on the Close button. Restart the Remote Gateway 9150 unit. Note: For instructions, refer to “Performing a system restart or shutdown” on page 169. Remote Gateway 9150 Installation and Administration Guide THEN the following message displays: CONFIG UPLOAD SUCCESSFUL... USE SAVECFG TO UPDATE FLASH.
Page 318: Display Logs
9150 Viewing display logs From the menu, choose Alarms/Stats/Logs Result: You can view the Remote Gateway 9150 unit’s display logs in a window similar to the following. You can use the scroll bar to browse through the logs. Configuration Manager →...
Page 319: Printing The Display Logs To A File
Enter a name for the configuration in the File name field. Click on the Save button. Result: Configuration Manager saves the logs to a text file in the location indicated in the Save As dialog box. Remote Gateway 9150 Installation and Administration Guide...
Page 320: Changing The Size Of Remote Gateway 9150 Unit Logs
Changing the size of Remote Gateway 9150 unit logs The Remote Gateway 9150 unit retains a maximum of 1000 display logs, each requiring one line of text. When the Remote Gateway 9150 unit’s display logs reach 1000 lines, new display logs overwrite existing display logs on a first in, first out basis.
Page 321: Clearing Logs
Clearing logs The Remote Gateway 9150 unit allows you to delete unneeded information by clearing the display logs that the Remote Gateway 9150 unit keeps. To discard or clear display logs that are no longer useful: From the Menu Bar, choose Alarms/Stats/Logs...
Page 322: Statistics Screens
→ Getting there 9150 Trunk Connection Statistics Trunk Connection Statistics show you the PSTN trunk usage for the selected remote site, similar to the following: Configuration Manager Remote Gateway 9150 Installation and Administration Guide...
Page 323 Trunk Connection Statistics screen, obtain descriptions of the statistics in the Trunk Connection Statistics screen, Remote Gateway 9150 Installation and Administration Guide → Trunk Connection Statistics from the Menu Bar to THEN click on the Refresh button. on the Save to File button.
Page 324 Identifies the time that the last call on this trunk began. Identifies the time that the last call on this trunk ended. If the trunk is active, this statistic displays “NA”. Identifies the amount of time taken for the call. Remote Gateway 9150 Installation and Administration Guide...
Page 325: Bandwidth Connection Statistics
To display the Bandwidth Connection Statistics screen, refer to “Displaying the Bandwidth Connection Statistics screen” on page 298. To obtain the definitions for the statistics presented on the Bandwidth Connection Statistics screen, refer to “Bandwidth Connection Statistics field descriptions” on page 299. Remote Gateway 9150 Installation and Administration Guide...
Page 326 Bandwidth Connection Statistics screen, → BW Connection Statistics from the Menu Bar to THEN click on the Refresh button. on the Save to File button. on the Close button. on the Help button. Remote Gateway 9150 Installation and Administration Guide...
Page 327 Used IP BW Used Trunk BW Total Up Trunk BW IP QoS Status Remote Gateway 9150 Installation and Administration Guide Description Identifies whether a connection is up on this unit. Valid values are Active and Idle. Identifies the number of calls in progress on this unit’s IP connection.
Page 328: Caller Info Statistics
To display the Caller Info Statistics screen, refer to “Displaying the Caller Info Statistics screen” on page 301. To obtain the definitions for the statistics presented on the Caller Info Statistics screen, refer to “Caller Info Statistics field descriptions” on page 302. Remote Gateway 9150 Installation and Administration Guide...
Page 329 Caller Info Statistics screen, on the Close button. obtain descriptions of the statistics in the Caller Info Statistics screen, Remote Gateway 9150 Installation and Administration Guide → Caller Info Statistics from the Menu Bar to display THEN click on the Refresh button.
Page 330 IP network. Identifies the last time the RLC moved the call from the IP network to the PSTN. Identifies the last time the RLC moved the call from the PSTN to the IP network. Remote Gateway 9150 Installation and Administration Guide...
Page 331: Hardware Statistics
Hardware Statistics Hardware Statistics provide information concerning the trunk interface or DSP application modules that are installed on the logged-on Remote Gateway 9150 unit. Use these statistics to determine which module positions are populated and the type of modules present in those positions. The Hardware Statistics screen is similar to the following: To display the Hardware Statistics screen, refer to “Displaying the Hardware...
Page 332 Information concerning the trunk interface and DSP application modules that are installed on the Remote Gateway 9150 unit also displays in the Startup Information dialog box. This dialog box includes the following information: The column SLOTNO STATUS TYPE VERSION This dialog box displays as a result of a successful attempt to log on to a particular Remote Gateway 9150 unit.
Page 333 Hardware Statistics screen, on the Close button. obtain descriptions of the statistics in the Hardware Statistics screen, Remote Gateway 9150 Installation and Administration Guide → Hardware Statistics from the Menu Bar to display THEN click on the Refresh button.
Page 334 DSP application module installed in the module position. Identifies the part number of the hardware installed in the module position. Identifies the version of DSP application module installed in the module position. Remote Gateway 9150 Installation and Administration Guide...
Page 335: Dsp Statistics
DSP Statistics DSP Statistics provide information about the DSP application modules installed on the logged-on Remote Gateway 9150 unit. Use this screen to determine the module positions that are populated, what type of DSP those positions contain, and the functionality provided by each. The DSP Statistics screen is similar to the following: To display the DSP Statistics screen, refer to “Displaying the DSP Statistics...
Page 336 DSP Statistics screen, → DSP Statistics from the Menu Bar to display the THEN click on the Refresh button. on the Save to File button. on the Close button. on the Help button. Remote Gateway 9150 Installation and Administration Guide...
Page 337 Available Modem Channels Total Flex Channels Available Flex Channels Remote Gateway 9150 Installation and Administration Guide Description Identifies an internal sequence number for indexing this DSP device among all others on the RLC. Identifies this DSP Application Module’s module number on the Remote Gateway 9150 unit.
Page 338 Identifies the number of special purpose channels on this DSP reserved for internal use. Identifies the name of the DSP load, that is, the combination of DSP algorithms, on the DSP application module. Remote Gateway 9150 Installation and Administration Guide...
Page 339: Ethernet Interface Statistics
Ethernet Interface Statistics Ethernet Interface Statistics provide information about the connection between the IP network and the logged-on Remote Gateway 9150 unit that is achieved over the Remote Gateway 9150 unit’s Ethernet interface. The Ethernet Interface Statistics screen is similar to the following: To display the Ethernet Interface Statistics screen, refer to “Displaying the...
Page 340 Ethernet Interface Statistics screen, → Ethernet Interface Statistics from the Menu Bar to THEN click on the Refresh button. on the Save to File button. on the Close button. on the Help button. Remote Gateway 9150 Installation and Administration Guide...
Page 341 MTUlen Speed Rx Octet Rx Ucast Rx Mcast Remote Gateway 9150 Installation and Administration Guide Description Identifies the Ethernet device that the statistics on that line apply to. The valid values are is1. Identifies the LAN driver used by the call.
Page 342 Ethernet interface while attempting to transmit packets since the statistics were last reset. Note: The Collisions statistic appears on both the Ethernet Interface and Network Statistics screens. The Collisions statistic is only applicable in half-duplex mode. Remote Gateway 9150 Installation and Administration Guide...
Page 343: Bri Information Statistics
BRI Information Statistics BRI Information Statistics provide information about the BRI modules installed on the logged-on Remote Gateway 9150 unit. Use this screen to determine the module positions that are populated, the type and status of each module, the number of BRI channels available and being used, and the cross-connections being used.
Page 344 BRI Information Statistics screen, → BRI Statistics from the Menu Bar to display the THEN click on the Refresh button. on the Save to File button. on the Close button. on the Help button. Remote Gateway 9150 Installation and Administration Guide...
Page 345 Total Channels Available Channels Cross Connection Type Name Remote Gateway 9150 Installation and Administration Guide Description Identifies the port where the call originated. Valid values are 0 through 63. Identifies the module position of the ISDN BRI module that handled the call.
Page 346: Local Call Statistics
Local Call Statistics The Local Call Statistics screen allows you to see how many local calls the Remote Gateway 9150 unit processes through the local PSTN and how long these calls last. The Local Call Statistics screen is similar to the following: To display the Local Call Statistics screen, refer to “Displaying the Local Call...
Page 347 The following table describes the statistics found on the Local Call Statistics screen: Column Port No. Call Start Time Call Duration Remote Gateway 9150 Installation and Administration Guide → Local Call Stats from the Menu Bar to display the THEN click on the Refresh button. on the Save to File button.
Page 348: Remote Call Statistics
Gateway 9150 unit processes through the host PBX. This screen shows which ports handle the calls, and how long each call lasts. Use this statistics log to determine how much host PBX traffic the Remote Gateway 9150 unit processes. The Remote Call Statistics screen is similar to the following: To display the Remote Call Statistics screen, refer to “Displaying the Remote...
Page 349 Connection ID RLC ID RLC Port No Call Start Time Duration Remote Gateway 9150 Installation and Administration Guide → Remote Call Stats from the Menu Bar to display THEN click on the Refresh button. on the Save to File button.
Page 350: Device Information Statistics
Device Information Statistics The Device Information Statistics screen allows you to see all telephones connected to the Remote Gateway 9150 unit, their capability, and current status. The Device Information Statistics screen is similar to the following: To display the Device Information Statistics screen, refer to “Displaying the Device Information Statistics screen”...
Page 351 Device Information Statistics screen, obtain descriptions of the statistics in the Device Information Statistics screen, Remote Gateway 9150 Installation and Administration Guide → Device Information to display the Device THEN click on the Refresh button. on the Save to File button.
Page 352 Type Device Type Call Status Login Status Description Identifies the Remote Gateway 9150 unit port number associated with the displayed information. Identifies the port type. Valid values are Remote, Data, and Local TCM. Identifies whether the telephone connection on the port identified above is Normal or ACD.
Page 353: Isdn Module Information Statistics
ISDN Module Information Statistics The ISDN Module Information Statistics screen allows you do review the current status of the ISDN BRI modules on your Remote Gateway 9150 unit. The ISDN Module Information Statistics screen is similar to the following. To display the ISDN Module Information Statistics screen, refer to “Displaying the ISDN Module Information Statistics screen”...
Page 354 Identifies the current status of the ISDN BRI line. Valid values are UP, DOWN, and INVALID. Identifies whether the ISDN BRI line is in use or not. Valid values are IDLE and ACTIVE. Remote Gateway 9150 Installation and Administration Guide...
Page 355: Network Statistics
Network Statistics Network Statistics allow you to see the performance over the last 24 hours of the logged-on Remote Gateway 9150 unit. Use these statistics to identify periods when other network activity can adversely affect 9150 system performance. This screen shows Remote Gateway 9150 unit performance in terms of the transmission and reception of frames and packets, similar to the following.
Page 356 Network Statistics screen, → Network Statistics from the Menu Bar to display THEN click on the Refresh button. on the Save to File button. on the Close button. on the Help button. Remote Gateway 9150 Installation and Administration Guide...
Page 357 Tx Voice Samples Rx Voice Samples Rx Error Rx Dropped Remote Gateway 9150 Installation and Administration Guide Description Identifies the 60-minute period, within the most recent 24 hours, that the other statistics on this line apply to. The statistics on the line where "0" is in this column refer to activity that occurred within 60 minutes of the request for statistics.
Page 358 This is inclusive of packets with broadcast MAC addresses for protocols such as ARP, and multicast packets for group-oriented transmissions, such as IP Multicast. Multicast packets are packets intended for more than one Ethernet address. Remote Gateway 9150 Installation and Administration Guide...
Page 359 EthRx Disc EthTx Err EthRx Err Collisions Remote Gateway 9150 Installation and Administration Guide Description Identifies the number of unicast packets that were received during the given hour with a unicast Ethernet address directly matching that of the specified unit.
Page 360: Pstn Error Statistics
Gateway 9150 unit. Use these statistics to gauge the effectiveness of your connection to the PSTN. The table displays error totals for all active PSTN calls placed from your Remote Gateway 9150 unit, similar to the following. Remote Gateway 9150 Installation and Administration Guide...
Page 361 PSTN Error Statistics screen, begin collecting new statistics, obtain descriptions of the statistics in the PSTN Error Statistics screen, Remote Gateway 9150 Installation and Administration Guide → PSTN Error Statistics from the Menu Bar to THEN click on the Refresh button.
Page 362 The CRC error count does not always indicate that there are CRC errors on the physical line between the Remote Gateway 9150 unit and the CO, or the host PBX and the CO. However, the CRC error count is a good indication that you need to investigate the physical line.
Page 363: Verifying The Firmware And Software Version
This ensures that you do not replace the installed firmware or software with an older version. Verifying the software version To verify the software version on your Remote Gateway 9150 unit: From the Menu Bar, choose Help Result: The About Configuration Manager dialog box displays, similar to the following: Review the About Configuration Manager dialog box.
Page 364: Verifying The Firmware Version
Verifying the firmware version To verify the firmware version on your Remote Gateway 9150 unit: From the Menu Bar, choose System Information Result: The System Configuration Details dialog box displays, similar to the following: Review the Unit Version field. This identifies the version of firmware installed on the unit.
Page 365: Obtaining The Latest Upgrade File
The firmware contains the code necessary for operating the Remote Gateway 9150 unit. Downloading the upgrade file To download the upgrade file: With your web browser, connect to the Nortel web site at: www.nortel.com Click on the Software Downloads link. Locate the software and firmware you need.
Page 366: Performing A Firmware Upgrade
9150 unit during and after the manual firmware upgrade, Nortel recommends that you perform the upgrades as follows: Create backup configuration files for the Remote Gateway 9150 unit and RLC. Refer to “Creating a backup configuration file” on page 282.
Page 367: When To Perform A Firmware Upgrade
(if necessary) to a format that is compatible with the new firmware. The conversion does not affect configuration settings. Nortel recommends that each time you perform a firmware upgrade, you first create a backup copy of the converted configuration file and store it in a safe, secure location.
Page 368: Upgrading The Remote Gateway 9150 Unit Firmware
Upgrading the Remote Gateway 9150 unit firmware To upgrade the firmware: From the Menu Bar, choose Upload/Download Result: The Software Upload dialog box displays, similar to the following: Do one of the following: IF you are upgrading THEN motherboard firmware, in the Module section, click on the Application...
Page 369 Click on the Upload button. Wait until the file uploads completely before entering any other commands. The Log Report field displays a confirmation message when the upgrade is complete. Restart the Remote Gateway 9150 unit. Remote Gateway 9150 Installation and Administration Guide...
Page 370: Automatic Or Scheduled Firmware Upgrade
Automatic or scheduled firmware upgrade When you configure the Remote Gateway 9150 unit to perform an automatic or scheduled firmware upgrade using the Auto Upgrade Configuration property sheet, the Remote Gateway 9150 unit queries the predefined TFTP server and upgrades the firmware automatically. Refer to “Auto upgrade configuration” on page 243 for further details.
Page 371: Self-Contained Firmware Upgrade
About button on any of the upcoming dialog boxes. Result: The WinZip Self-Extractor unzips the Remote Gateway 9150 unit upgrade file and displays an unzip progress bar, similar to the following: Remote Gateway 9150 Installation and Administration Guide...
Page 372 Once the unzip process is complete, the Welcome dialog box displays, similar to the following: Click on the Next button. Result: The Remote Gateway 9100 Series Unit Information dialog box displays, similar to the following: Remote Gateway 9150 Installation and Administration Guide...
Page 373 Enter the IP address of the Remote Gateway 9150 unit that you want to upgrade. Enter your logon name in the Username field. If you have not yet customized this setting, refer to “Default logon ID and password” on page 157 for the default logon ID.
Page 374: Performing A Software Upgrade
InstallShield displays about versions of files (such as DLL files) that already exist on your PC. If you overwrite these files, you can inadvertently cause other applications on your PC to stop working. Remote Gateway 9150 Installation and Administration Guide...
Page 375: Troubleshooting
Before you begin Remote Gateway 9150 unit LED indicators Digital telephone set Device connectivity Software problems Using Configuration Manager PING Syslog testing Alarms and alerts Responding to a catastrophic failure Repair and warranty information Remote Gateway 9150 Installation and Administration Guide...
Page 376: Before You Begin
Before you begin If you experience problems in setting up or running your Remote Gateway 9150 unit, this chapter can help you to isolate and solve the problem. Identifying why a problem occurred Before you begin, ask yourself the questions listed in the following table:...
Page 377: Remote Gateway 9150 Unit Led Indicators
Remote Gateway 9150 unit LED indicators During a Remote Gateway 9150 unit power-up cycle, watch the front panel of the Remote Gateway 9150 unit. When the Remote Gateway 9150 unit is functioning properly, the LED indicators do the following: The Power LED lights and remains lit.
Page 378 Normally, there is no broadcast or multicast activity on the telephony LAN (TLAN). Interconnect a hub and a network analyzer to the TLAN and monitor for such activity. Identify the source(s) and isolate them from the TLAN. Remote Gateway 9150 Installation and Administration Guide...
Page 379: Digital Telephone Set
There is no dial tone when pressing either the host call appearance or local call appearance keys. Remote Gateway 9150 Installation and Administration Guide What to do Is this a first-time installation? If yes, perform troubleshooting as described in “What to do if the telephone connection tests do not work”...
Page 380 PING the RLC from the Remote Gateway 9150 unit to verify IP network connectivity. It is possible that there is a synchronization error between the Remote Gateway 9150 unit and the host PBX. Contact your telecom network administrator. Remote Gateway 9150 Installation and Administration Guide...
Page 381 Symptom The display is blank (that is, the time and date are not displayed). Remote Gateway 9150 Installation and Administration Guide What to do Take the digital telephone handset off hook and dial the Online SPRE code. The Remote Gateway 9150 unit attempts to connect to the host PBX.
Page 382 IP address, telephone number, and security ID (if they are used). Ensure the ISDN BRI line is working, if it is being used to route host-controlled calls. Ask your service provider to check this. Remote Gateway 9150 Installation and Administration Guide...
Page 383 Incoming calls are not being received from the PSTN. A call in progress was suddenly disconnected. Remote Gateway 9150 Installation and Administration Guide What to do Check the IP network (if it is being used) and ensure that: it is not down...
Page 384: Device Connectivity
If you are not able to establish or maintain data network connectivity, perform troubleshooting as described in the following table. Note: To enable valid loopback testing of serial ports and cables, Nortel recommends that you use a breakout box. Symptom...
Page 385 Remote Gateway 9150 unit. PING the Remote Gateway 9150 unit to see if it responds. 10 If the Remote Gateway 9150 unit does not respond, PING the Remote Gateway 9150 unit’s gateway to see if it responds. 11 If the gateway does not respond, PING a known good device on the Remote Gateway 9150 unit’s network.
Page 386 Remote Gateway 9150 unit and the network, and ensure that it is good. Ensure the Ethernet cable is connected. If the Remote Gateway 9150 unit still will not send or receive traffic, contact your data network administrator. Data network administrator: Ensure that...
Page 387 Symptom The Remote Gateway 9150 unit cannot establish a connection with the RLC. Remote Gateway 9150 Installation and Administration Guide What to do Verify security authentication configuration and ensure that it matches at both ends. (For example, if the security identifier security level is used,...
Page 388: Software Problems
TFTP server application. Review messages displayed by the TFTP server application for clues. PING the Remote Gateway 9150 unit to verify that network connectivity exists. when Ensure that you selected an appropriate file.
Page 389 Configuration Manager. Nothing happens when attempting to log off from the Remote Gateway 9150 unit. Remote Gateway 9150 Installation and Administration Guide What to do when Ensure that the configuration file you are attempting to upload is compatible with current Remote Gateway 9150 firmware.
Page 390: Using Configuration Manager Ping
Enter the IP Address of the unit you want to PING in the IP Address field. Enter the number of times you want to PING the unit in the Number of Cycles field (1 to 100). Configuration Manager → Ping. Remote Gateway 9150 Installation and Administration Guide...
Page 391 Result: The PING test window displays, showing the PING results. The following is an example of a successful PING: The following is an example of an unsuccessful PING: Click on the Close button. Result: The PING test window closes. Remote Gateway 9150 Installation and Administration Guide...
Page 392: Unsuccessful Ping Options
It is possible to successfully PING a device on the network and still not be able to log on to that device. If you log on to a device (a Remote Gateway 9150 unit) using a serial connection and neglect to log off, you may be able to successfully PING the device but be unable to establish a Telnet connection to it.
Page 393: Syslog Testing
From the Menu Bar, choose Tests → Syslog. Result: A message displays, similar to the following: Click on the OK button. Examine the syslog server(s) to see if the test was successful. Remote Gateway 9150 Installation and Administration Guide Configuration Manager...
Page 394: Alarms And Alerts
PBX. These alarms and alerts indicate to the host PBX that the Remote Gateway 9100 Series device is in a state of alarm or alert. The host PBX then produces an alarm or alert through its software.
Page 395: Responding To A Catastrophic Failure
Inoperative hardware If your RLC fails to operate after thorough review of the troubleshooting information in this and related Guides, consult your Nortel distributor for hardware replacement. Remote Gateway 9150 Installation and Administration Guide...
Page 396: Repair And Warranty Information
Note: If the Remote Gateway 9150 unit is causing harm to the telephone network, the telephone company may request that you disconnect it pending resolution of the problem.
Page 397: Europe
Note: When you need warranty and repair service in Central American and Latin American countries, you must first get an RR (repair and return) number from your Nortel distributor before shipping to the Nortel CALA Repair Center. Nortel c/o Wesbell 4019 S.W.
Page 398 Troubleshooting Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 399: Planning Forms
A p p e n d i x A Planning forms In this appendix Overview Completing the Remote Gateway 9150 forms Configuration Information—Stations Configuration Information—ISDN BRI Modules Configuration Information—Network Connections Configuration Information—Dialing Plans System expansion worksheet Remote Gateway 9150 Installation and Administration Guide...
Page 400: Overview
Overview This appendix provides several forms that you can use to plan and record the various data necessary for proper configuration of a Remote Gateway 9150 unit at your site. Note: RLC forms are provided in the Reach Line Card Installation and Administration Guide (NTP 555-8421-210).
Page 401 Remote Gateway 9150 Configuration Information—ISDN BRI Modules form Remote Gateway 9150 Configuration Information—Dialing Plans form Reach Line Card Online/Offline Table Configuration (if required) For more details, refer to “Completing the Remote Gateway 9150 forms” on page 374. Remote Gateway 9150 Installation and Administration Guide...
Page 402: Completing The Remote Gateway 9150 Forms
Configuration Information—ISDN BRI Modules form. At the same time, do the following: a. Designate a B-channel as a primary trunk. The Remote Gateway 9150 unit uses primary trunk to establish connections between the Remote Gateway 9150 unit and the RLC.
Page 403 If you choose to change the code, record the new code on the Dialing Plans form. Define the trunk access and Paging SPRE codes. Trunk access codes are used by Remote Gateway 9150 unit users to get outside lines. Note: Default trunk access digits and paging SPRE codes have already been defined.
Page 404: Configuration Information-Stations
Remote Both ❒ ❒ Local Remote Both ❒ ❒ Local Remote Both Remote Gateway 9150 Installation and Administration Guide Page 1 of 4 If a remote port, host port number (TN) MCA or ATA? ❒ ❒ ❒ ❒ ❒ ❒...
Page 405 ❒ ❒ ❒ ❒ ❒ ❒ ❒ Use ports 32 through 63 only if this Remote Gateway 9150 unit connects to a 2-slot RLC on the host PBX. ❒ ❒ ❒ ❒ Remote Gateway 9150 Installation and Administration Guide Type ❒...
Page 406 Remote Both ❒ ❒ Local Remote Both ❒ ❒ Local Remote Both Remote Gateway 9150 Installation and Administration Guide Page 3 of 4 If a remote port, host port number (TN) MCA or ATA? ❒ ❒ ❒ ❒ ❒ ❒...
Page 407 Extension port # number (DN) ❒ ❒ ❒ ❒ ❒ ❒ ❒ ❒ ❒ ❒ ❒ 64: FAX Remote Gateway 9150 Installation and Administration Guide Type ❒ ❒ Local Remote Both ❒ ❒ Local Remote Both ❒ ❒ Local Remote Both ❒...
Page 408: Configuration Information-Isdn Bri Modules
Trunk access code: _____________________________ Switch type: _____________________________ SPID: _____________________________ Connection type: ❒ Local ❒ Remote Trunk access code: _____________________________ Remote Gateway 9150 Installation and Administration Guide Page 1 of 3 ❒ Local and Remote ❒ Local and Remote ❒ Local and Remote...
Page 409 ISDN line type (variant): ________________________________________ B-channel 1 DN: ___________________________ Trunk group: ___________________________ B-channel 2 DN: ___________________________ Trunk group: ___________________________ Remote Gateway 9150 Installation and Administration Guide Page 2 of 3 SPID: _____________________________ Connection type: ❒ ❒ Local Local and Remote ❒...
Page 410 Connection type: ❒ Local ❒ Remote Trunk access code: _____________________________ SPID: _____________________________ Connection type: ❒ Local ❒ Remote Trunk access code: _____________________________ Remote Gateway 9150 Installation and Administration Guide Page 3 of 3 ❒ Local and Remote ❒ Local and Remote...
Page 411: Configuration Information-Network Connections
IP address: Subnet mask: Default gateway: If the security level is Provision ID, what is the Remote Gateway 9150 unit’s security identifier? Connection to RLC information IP address to reach the host PBX (for IP network): Telephone number to reach host PBX...
Page 412: Configuration Information-Dialing Plans
Configuration Information—Dialing Plans Notes: Nortel recommends that you use the pre-configured default codes listed below. The pound sign (# in North America) is mandatory and is automatically pre-configured in Configuration Manager. The pound sign prevents conflicts with the dialing plan on the host PBX.
Page 413: System Expansion Worksheet
Notes: A maximum of four MCAs and ATAs can be installed when connecting the Remote Gateway 9150 unit to a 1-slot RLC. A maximum of seven MCAs and ATAs can be installed when connecting to a 2-slot RLC. The total number of ATAs and digital telephones cannot exceed 32.
Page 414 Enter a value between 1–7. Note: Only one active call per ISDN BRI B-channel is allowed in locally controlled mode because local calls are not compressed. ❒ PSTN Remote Gateway 9150 Installation and Administration Guide Page 2 of 4 ❒ ❒ ___________ ❒...
Page 415 However, when using G.729A compression, the first B-channel can support only six simultaneous calls because 16 Kbps are required for transporting call signaling data for the entire Remote Gateway 9150 unit (and all of its connected stations) to the host PBX.
Page 416 (Line 2: __________ + Line 10: _____________) / 8 = ______________ 20 Record the number of DSP application modules already installed. Note: The Remote Gateway 9150 unit ships from Nortel with the equivalent of two DSP application modules built in. Your response here must include those modules.
Page 417: Sample Configuration Files
Sample configuration files In this appendix Example of a network Voice port configuration on the Meridian 1 PBX Data port configuration on the Meridian 1 PBX RLC configuration Remote Gateway 9150 unit configuration Remote Gateway 9150 Installation and Administration Guide...
Page 418: Example Of A Network
Remote Gateway 9150 unit: on page 400 Configuration recommendation The quickest way to configure the RLC and Remote Gateway 9150 unit is to run the Configuration Wizard. For instructions, refer to “Using the Configuration Wizard to perform initial configuration” on page 115. For your reference, the Configuration Wizard screen examples are completed using the same information.
Page 419: Network Diagram
Outbound Security ID: 1234567890 Remote Port: Note: If calls are routed over the IP network, the PSTN number is not used. Remote Gateway 9150 Installation and Administration Guide Connection to remote unit information 9150's Unit ID: IP Address: Data Port 16...
Page 420: Voice Port Configuration On The Meridian 1 Pbx
Voice port configuration on the Meridian 1 This section shows the configuration settings for the voice port on the Meridian 1 PBX. Generally, define voice ports according to the needs of your remote users. Configuration example This configuration example uses the settings identified in the network diagram shown on page 391.
Page 421 10 MCR 8234 0 MARP CPND NAME Bryan Dion XPLN 24 DISPLAY_FMT FIRST,LAST 11 AO6 13 DSP Remote Gateway 9150 Installation and Administration Guide MARP VCE defines the port as a voice port. 9150 unit user’s DN 9150 unit user’s CPND...
Page 422: Data Port Configuration On The Meridian 1 Pbx
This section shows the configuration settings for the data port on the Meridian 1 PBX. The data port provides the communication path between the RLC and the Remote Gateway 9150 unit, and must be configured as an MCA. Configuration example This configuration example uses the settings identified in the network diagram shown on page 391.
Page 423 ITNA NO DGRP MLWU_LANG 0 DNDR 0 00 SCR 1234 0 Remote Gateway 9150 Installation and Administration Guide Network ports must be defined as MCA. MARP The number that the Remote Gateway 9150 unit needs to connect to the RLC. It...
Page 424: Rlc Configuration
IP address Subnet mask IP gateway Management IP address Management subnet mask DSP application module (only module 1 is configured in this case) Unit ID and node name Ports configured as remote ports Remote Gateway 9150 Installation and Administration Guide...
Page 425 RUNITCFG 4,D,0,0,2,1,1,D,D,D RUNITCFG 5,D,0,0,2,1,1,D,D,D RUNITCFG 6,D,0,0,2,1,1,D,D,D RUNITCFG 7,D,0,0,2,1,1,D,D,D RUNITCFG 8,D,0,0,2,1,1,D,D,D RUNITCFG 9,D,0,0,2,1,1,D,D,D RUNITCFG 10,D,0,0,2,1,1,D,D,D Remote Gateway 9150 Installation and Administration Guide Ports configured as local ports Port configured as network port Remote unit connection information (unit 1): remote unit number 9150’s unit ID...
Page 426 ONOFFCFG 5,TUE,0 00:00 ONOFFCFG 5,WED,0 00:00 ONOFFCFG 5,THU,0 00:00 ONOFFCFG 5,FRI,0 00:00 ONOFFCFG 5,SAT,0 00:00 ONOFFCFG 6,SUN,0 00:00 ONOFFCFG 6,MON,0 00:00 ONOFFCFG 6,TUE,0 00:00 ONOFFCFG 6,WED,0 00:00 ONOFFCFG 6,THU,0 00:00 ONOFFCFG 6,FRI,0 00:00 Remote Gateway 9150 Installation and Administration Guide...
Page 427 FBQOSCFG 5,D,5,6,5,10,10,32 FBQOSCFG 6,D,5,6,5,10,10,32 FBQOSCFG 7,D,5,6,5,10,10,32 FBQOSCFG 8,D,5,6,5,10,10,32 FBQOSCFG 9,D,5,6,5,10,10,32 FBQOSCFG 10,D,5,6,5,10,10,32 Item not Configured Remote Gateway 9150 Installation and Administration Guide Quality of Service settings (these are default settings) Caller ID (not configured; one line for each remote unit)
Page 428: Remote Gateway 9150 Unit Configuration
Remote Gateway 9150 unit configuration This section shows the configuration settings for the Remote Gateway 9150 unit. You can obtain a similar configuration printout by performing a configuration download while connected to the Remote Gateway 9150 unit. Note: Configuration settings are separated by commas (,).
Page 429 ROUDEVCFG 25,1,0 ROUDEVCFG 26,1,0 ROUDEVCFG 27,1,0 ROUDEVCFG 28,1,0 ROUDEVCFG 29,1,0 ROUDEVCFG 30,1,0 ROUDEVCFG 31,1,0 ROUDEVCFG 32,2,31,E,E,E,FAX,8664,900 Remote Gateway 9150 Installation and Administration Guide Host PBX connection information: RLC’s unit ID security information (inbound and outbound security IDs) RLC’s IP address...
Page 430 DN (if applicable) locations of local call appearance keys 1 and 2 Trunk group configuration: Trunk group number Trunk access code B-channels (ISDN module and B-channel number) DNs to alert Caller ID (not configured) Remote Gateway 9150 Installation and Administration Guide...
Page 431: Pin-Out Tables For Connections
A p p e n d i x C Pin-out tables for connections In this appendix TELCO 1 connector pin-out table TELCO 2 connector pin-out table Ethernet connector pin-out table Admin (serial) connector pin-out table Power connector pin-out table Remote Gateway 9150 Installation and Administration Guide...
Page 432: Telco 1 Connector Pin-Out Table
BR-B DP 14 RING SL-B DP 15 RING BL-Y Open OR-Y MOD 3 Tip 0+ GR-Y Remote Gateway 9150 Installation and Administration Guide Color DP 0 TIP W-BL DP 1 TIP W-OR DP 2 TIP W-GR DP 3 TIP W-BR...
Page 433 (for future use) Module 5 (for future use) Leave open for UL spacing requirements Analog port Remote Gateway 9150 Installation and Administration Guide Color Pin # Signal MOD 3 Ring 0+ BR-Y MOD 4 Tip 0+ SL-Y MOD 4 Ring 0+ BL-V...
Page 434: Telco 2 Connector Pin-Out Table
BR-B DP 30 RING SL-B DP 31 RING BL-Y Open OR-Y MOD 5 Tip 0+ GR-Y Remote Gateway 9150 Installation and Administration Guide Color DP 16 TIP W-BL DP 17 TIP W-OR DP 18 TIP W-GR DP 19 TIP W-BR...
Page 435 Module 7 (for future use) Leave open for UL spacing requirements Fault Relay Contact 1 Remote Gateway 9150 Installation and Administration Guide Color Pin # Signal MOD 5 Ring 0+ BR-Y MOD 6 Tip 0+ SL-Y MOD 6 Ring 0+ BL-V...
Page 436: Ethernet Connector Pin-Out Table
Ethernet connector pin-out table Pin number Signal name Chassis Ground Chassis Ground Description Transmit Clock + Transmit Clock Common (Ground) Transmit Clock - Shield Shield Receive Clock Common (Ground) Receive Clock + Receive Clock - Remote Gateway 9150 Installation and Administration Guide...
Page 437: Admin (Serial) Connector Pin-Out Table
Admin (serial) connector pin-out table Pin number Signal name MMI-RXD MMI-TXD Ground Remote Gateway 9150 Installation and Administration Guide Description MMI RS-232C Receive Data MMI RS-232C Transmit Data Logic Ground...
Page 438: Power Connector Pin-Out Table
Power connector pin-out table Pin number Signal name Ground +24V -12V Current 5.0 A 1.5 A 0.1 A Remote Gateway 9150 Installation and Administration Guide Description Logic Ground +24v +24v...
Page 439: Equipment Attachment Notices
A p p e n d i x D Equipment attachment notices In this appendix Industry Canada Ringer Equivalence Number Remote Gateway 9150 Installation and Administration Guide...
Page 440: Industry Canada
This precaution can be particularly important in rural areas. Caution: You should not attempt to make such connections yourself, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Remote Gateway 9150 Installation and Administration Guide...
Page 441: Ringer Equivalence Number
RENs of all devices does not exceed five (5). For additional information, refer to “FCC requirements” on page -418. Remote Gateway 9150 Installation and Administration Guide...
Page 442 Equipment attachment notices Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 443: Safety And Regulatory Information
A p p e n d i x E Safety and regulatory information In this appendix International safety compliance Electromagnetic compatibility FCC requirements Remote Gateway 9150 Installation and Administration Guide...
Page 444: International Safety Compliance
The Remote Gateway 9150 unit complies with international safety regulations as follows: Underwriters Laboratory (UL) The Remote Gateway 9150 unit complies with and is listed under UL 1950, Third Edition, including revisions based on the Fourth Amendment to IEC 950, Second Edition.
Page 445: Electromagnetic Compatibility
Electromagnetic compatibility The Remote Gateway 9150 units do not interfere with operation of other licensed communications systems according to the standards set forth by Australia, Canada, Europe, and the United States. This product complies with the following standards: Jurisdiction Australia...
Page 446: Fcc Requirements
Remote Gateway 9150 units. Part 68 The Remote Gateway 9150 unit complies with Part 68 of the FCC rules. On the bottom side of the equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment.
Page 447: Equipment Harmful To The Telephone Network
This equipment cannot be used on public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. Remote Gateway 9150 Installation and Administration Guide...
Page 448 Safety and regulatory information Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 449: Display Log Definitions
A p p e n d i x F Display log definitions In this appendix Display logs Remote Gateway 9150 Installation and Administration Guide...
Page 450: Display Logs
Display logs The display log functionality is significantly improved over prior releases of Remote Gateway 9150. This appendix lists the 9150 system’s display log error and status messages. Statistic LOG NUMBER DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN:...
Page 451 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the system started. NORMAL RLC, 9150, 911x None None 1) Version string System started. S/W Version - P1 This logs indicates that there was a failure in allocation of the TCM block.
Page 452 9150, 911x None 1) The destination host is unreachable check its status. 2) Check the configuration. 1) Unit ID of remote board for which message was intended Couldn’t send message to unit ID: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 453 ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT PRODUCES HOST PBX ALARM AND ALERT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the QoS of the IP network degraded and the system transitioned to the PSTN. NORMAL...
Page 454 User logged on: P1 This log indicates that a user logged off from the system. NORMAL Session Control RLC, 9150, 911x Log number 7 None 1) Logoff type – normal or terminated User logged off: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 455 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that logon to the system failed. WARNING Session Control RLC, 9150, 911x None None 1) Reason – wrong user name, password, device busy, and so on User login failed: P1 This log indicates a debug Session Terminated.
Page 456 2) Restart the system and log into the system and check the configured parameters. If the problem persists contact your vendor. 1) Reason reading from Flash failed Database reading from Flash failed - P1 Remote Gateway 9150 Installation and Administration Guide...
Page 457 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that user tried saving a new configuration to Flash. NORMAL RLC, 9150, 911x None None 1) Status of Save to Flash – success or failure...
Page 458 This can happen when the user configures a module and then removes it from the system. MAJOR RLC, 9150 None Re-configure the application module and plug it in again. 1) Module type 2) Mismatch details Application module configuration mismatch: P1 P2 Remote Gateway 9150 Installation and Administration Guide...
Page 459 PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that there is a DN clash. This can happen for the following reasons: One DN is configured for multiple ports...
Page 460 This log indicates that a user tried a cross connection to the host PBX over RS232 Port using the XConnect command. NORMAL RLC, 9150, 911x None None 1) Status of cross-connect attempt - success or failure User cross connect to PBX: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 461 TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that a user tried a Remote connection to another system using the Telnet command. NORMAL RLC, 9150, 911x None...
Page 462 RLC and the remote unit. 4) If the problem persists, contact your vendor. 1) Unit ID of the Remote Gateway 9100 Series unit to which the link went down Link down for Remote Site: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 463 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that a Remote Gateway 9100 Series unit registered. NORMAL Call Processing None None 1) Unit ID of the Remote Gateway 9100 Series unit that registered Remote site: P1 is registered This log signals a port registration clash for a dedicated port.
Page 464 1) Port number of remote port registered on multi-user/dynamic port 2) Unit ID of remote on which remote port resides 3) Port number of multi-user/dynamic port on RLC Port P1 on Remote Site: P2 is registered with multi-user /dynamic pool port P3 Remote Gateway 9150 Installation and Administration Guide...
Page 465 TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates a port registration clash for a multi-user port. WARNING Call Processing None 1) Make sure that this port is not registered with any other remote unit.
Page 466 1) Port number on remote for which there is a registration failure 2) Unit ID of the Remote Gateway 9100 Series unit on which port resides Registration failed for dynamic pool port P1 on Remote Site: P2 Remote Gateway 9150 Installation and Administration Guide...
Page 467 TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This logs indicates that there was a failure in allocation of a new call register. CRITICAL Device Control, Call Processing RLC, 9150, 911x...
Page 468 2) To avoid blocking, either distribute calls onto additional RLCs and 9150s, or add DSP modules to existing equipment, provided there is space available for additional modules. Otherwise action # 1 applies. 1) Port number DSP resource allocation failed on Port P1 Remote Gateway 9150 Installation and Administration Guide...
Page 469 CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that allocation of a local trunk for a local call failed. The possible reasons for failure are: 1) All the trunks are in use.
Page 470 WARNING Device Control 9150, 911x None Verify that the dialed digits don't match the disabled outbound digits. 1) Dialed digits Disabled outbound digits blocked P1 Remote Gateway 9150 Installation and Administration Guide...
Page 471 TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the DSP cross connect failed, which might have resulted in no voice path being established. CRITICAL Device Control...
Page 472 2) Check for the remote Host status. 3) Check the correctness of configuration. Units must be enabled. 1) Unit ID of remote site to which registration failed Failed to register to Remote Site: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 473 ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates the success or failure of a Remote Gateway 9150 unit port’s attempt to register with a multi-user/dynamic port on a RLC. NORMAL Device Control...
Page 474 2) Whether the network connections are proper 3) Status of the remote board 1) Remote Gateway 9100 Series unit ID 2) Medium on which the attempt failed Not able to connect to Remote Site: P1 on P2 medium Remote Gateway 9150 Installation and Administration Guide call...
Page 475 CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that an attempt to bring up an additional trunk failed due to the lack of an unoccupied, configured trunk. This could cause the failure of a voice call depending on the media allowed to communicate to that remote, the priority of the call, and the Extra Bandwidth configured.
Page 476 PSTN. This message has a corresponding message with same number on the Remote Gateway 9150 unit board. This can cause a voice call to fail, depending on the media allowed to communicate with that remote device and the priority of the call.
Page 477 DISPLAYED TEXT PRODUCES HOST PBX ALARM AND ALERT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that an attempt to transition to the PSTN failed. Appearance of this message does not cause a voice call to drop.
Page 478 2) Wait for more attempts because connections can take more time depending on nature of the network. 1) Remote Gateway 9100 Series unit ID Attempt to recover to IP network failed to Remote Site: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 479 PARAMETERS DISPLAYED TEXT PRODUCES HOST PBX ALARM AND ALERT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the IP network failed abruptly while there were connections routed over IP, dropping active voice calls. To check for dropped voice calls, look for log number 56.
Page 480 1) Verify that the PSTN connections are OK. 2) If this displays on the RLC, look for log number 46 on the Remote Gateway 9150 unit. If this ID is there, it is a genuine closure. 3) Link might have failed somewhere in the PSTN.
Page 481 1) Check IP and trunk connections. (physical connections) 2) If this displays on the RLC, look for log number 45 on the Remote Gateway 9150 unit. If this log is there, it is a genuine closure. 3) Link might have failed some where in the Public network.
Page 482 This log indicates that the system dropped one of the additional trunks to place a 911 (emergency) call as there were no available trunks. WARNING Network Manager 9150 None None None Closing an additional trunk to place 911 call Remote Gateway 9150 Installation and Administration Guide...
Page 483 CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that inactivity timer creation failed. This could lead to the primary signaling channel not closing to the remote. If the IP QoS is BAD, the PSTN trunk stays on. Otherwise, IP stay on.
Page 484 3) This may be an indication of an unauthorized Remote Gateway 9100 Series unit attempting to connect. 1) Remote Gateway 9100 Series unit ID 2) Medium 3) Connection type: primary/additional Security Failure to Remote Site: P1 on Medium P2, ConnType = P3 Remote Gateway 9150 Installation and Administration Guide...
Page 485 SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that an unknown remote tried to connect and the attempt failed. WARNING Network Manager RLC, 9150, 911x None 1) Confirm that the configuration of the unit IDs are OK between the units.
Page 486 This log indicates that no activity was found on the signaling link and all remote service phones were idle. NORMAL Network Manager None None 1) Remote Gateway 9100 Series unit ID Signaling closed to Remote Site: P1 due to no activity Remote Gateway 9150 Installation and Administration Guide...
Page 487 CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the Remote Gateway 9100 Series unit went offline. No communication is possible until the unit goes online again or online time occurs. In offline mode, all connections, including permanent trunks, if any, are closed.
Page 488 1) Remote Gateway 9100 Series unit ID 2) amount of bandwidth the system needs to place the additional call Voice call did not succeed to Remote Site: P1 [BW required P2] Remote Gateway 9150 Installation and Administration Guide...
Page 489 ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT PRODUCES HOST PBX ALARM AND ALERT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates an abnormal failure of a call. Possible reasons include: 1) Sudden link failure on the given medium...
Page 490 MINOR Network Manager 9150 None If this happens consistently, consider reconfiguring B-channel allocations on the Remote Gateway 9150 unit. 1) Trunk Group Number Local call did not succeed Remote Gateway 9150 Installation and Administration Guide...
Page 491 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that a local call was dropped because of an abnormal link failure. MAJOR Network Manager 9150 None 1) Confirm that physical trunk connections are intact.
Page 492 MAJOR Device Control, Call Processing RLC, 9150, CallParrot None 1) Check for the IP connectivity to server. 2) Check for the CallParrot server status. 1) CallParrot server’s IP address CallParrot server status: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 493 CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates a PSTN connection to a peer unit failed. This could be caused by several possible problems, including: 1) A cabling issue at the Remote Gateway 9100 Series unit could keep that unit from being able to connect on the PSTN.
Page 494 Another possible scenario is that bit errors could be occurring, preventing communication from initializing at 64K, but allowing 56K. This is probably the lease frequent cause. None PSTN connection initialized at 56K clear channel unavailable Remote Gateway 9150 Installation and Administration Guide...
Page 495 CANCELLATION ACTION TO BE TAKEN: PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the unit attempted a PSTN connection to its peer unit, and that the connection attempt succeeded initially at 56K, failed at 65K, and then failed again at 56K.
Page 496 NORMAL 9150 None If the status is Failure, then re-configure the system. 1) Status 2) Starting version (From version) 3) Current version (To version) Database Conversion: P1 P1 [From Ver P2 to P3] Remote Gateway 9150 Installation and Administration Guide...
Page 497 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN: PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that a locally defined feature clashes with a PBX defined feature. NORMAL Device Control RLC, 9150 None...
Page 498 Network Manager None None 1) Remote board ID 2) Mode in which test started a) Disruptive test b) Non disruptive test PSTN connectivity test started for remote = P1, in mode = P2 Remote Gateway 9150 Installation and Administration Guide...
Page 499 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN: PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that a PSTN connectivity test is completed or aborted. NORMAL Network Manager None None 1) Remote board ID...
Page 500 None Do not configure MADN on the primary key if both of the digital telephone sets are on the Remote Gateway 9150 unit. 1) Remote Gateway 9100 Series unit Port Number 2) DN which couldn’t be added to the system...
Page 501 ACTION TO BE TAKEN: PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the PBX has returned an Illegal number error when attempting to dial from the Network port on the RLC to the Remote Gateway 9150 unit.
Page 502 WARNING Call Processing None None 1) Unit ID of the 911x unit 2) Port number used for the 911x unit "Remote Site: P1[911x] registered to Port P2 with Invalid Compression, reset to G.729A Remote Gateway 9150 Installation and Administration Guide...
Page 503 LOG NUMBER DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN: PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates a status change (such as, UP/DOWN) for the BRI line. WARNING BRI Manager 9150 None None...
Page 504 2) Ensure that no one else is trying connect to this unit through improper configuration. 1) Remote Unit ID Remote Unit = P1 is found to be of incompatible board type. Communication not possible Remote Gateway 9150 Installation and Administration Guide...
Page 505 PRODUCT CANCELLATION ACTION TO BE TAKEN: PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the key map version of the PBX software has changed. This is normal when upgrading major PBX versions. NORMAL...
Page 506 This is a part of normal system operation. NORMAL Network Manager RLC, 9150, 911x None None 1) Remote unit 2) Medium (ISDN, IP) Connectivity is closed to Remote: P1 on Medium: P2 Remote Gateway 9150 Installation and Administration Guide...
Page 507 PARAMETERS DISPLAYED TEXT PRODUCES HOST PBX ALARM AND ALERT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that connectivity on the specified medium to the specified remote failed abnormally due to an unspecified problem on the network.
Page 508 If the log is displayed too frequently, check if anyone is entering debug commands. If not, contact technical support. 1) Remote unit States reset in NM for Remote: P1 Remote Gateway 9150 Installation and Administration Guide...
Page 509 ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates the result of DN Discovery on the RLC. If the result in the log is Failure or Partial Success then the system retries for up to five times at three minute intervals if the port(s) is (are) busy during the first attempt.
Page 510 This log indicates that a voice/modem DSP has loaded successfully. NORMAL RLC, 9150, 911x None None 1) Single-digit DSP device ID 2) DSP module 3) DSP device DSP #P1 load successful. (P2, P3) Remote Gateway 9150 Installation and Administration Guide...
Page 511 PARAMETERS DISPLAYED TEXT PRODUCES HOST PBX ALARM AND ALERT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that a voice/modem DSP load attempt has Failed, indicating a possible hardware problem. If this log entry is not followed by log entry 83, the DSP is out of service for the duration of the session (that is, until RESET or power- cycle).
Page 512 Note: If the DSP has already been taken out of service (OOS) due to catastrophic failure, the code ignores the reload request and leaves the DSP OOS. DSP #P1 reloading. (Mod, Dev) = (P2, P3) Cause: P4 Remote Gateway 9150 Installation and Administration Guide...
Page 513 PARAMETERS DISPLAYED TEXT PRODUCES HOST PBX ALARM AND ALERT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that a DSP has been taken Out Of Service. This can occur for the following reasons: 1) Download or initialization failure (such as, at system startup)
Page 514 Configure at least one emergency number on the Remote Gateway 9100 Series Configuration Manager 9150 or 911x System Configuration property sheet, as appropriate to your remote unit. None No Emergency no's are configured Remote Gateway 9150 Installation and Administration Guide...
Page 515 BRI hardware or software. Try replacing the BRI module, or swapping the BRI module with another slot that shows no problem. If the problem persists, contact Nortel. Note: MMI code (via MMI_SW_UPLD_LOG_ID) reports the status of a BRI module restart resulting from an upload command.
Page 516 Save the configuration and force DN Discovery from Configuration Manager. 1) MADN Group Number 2) DN 3) Port Number 4) Port Number MADN group P1 (DN P2) Circuit rule mismatch for ports P3 and P4 Remote Gateway 9150 Installation and Administration Guide...
Page 517 SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that the Emergency Access Code (EAC) has been dialed from a port. NORMAL Device Control RLC, 9150, 911x...
Page 518 Log number 2 - FB_RECOVERY_LOG_ID None 1) Success/Failed 2) TCPIP Address of TFTP Server used 3) Filename used in the transfer 4) Result of the action Upgrade P1 TFTP Server: P2 File: P3 - P4 Remote Gateway 9150 Installation and Administration Guide...
Page 519 CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This log indicates that no activity is found on the signaling link, when all digital telephone sets connected to Remote Gateway 911x Series units are idle, and the modem needs to be retrained. The error is detected by the RLC.
Page 520 1) String indicating the nature of the failure. 2) Destination port number of the incoming call. 3) Device key number the call is on. Network Congestion Call Transfer failure: P1 Port P2, Key P3 Remote Gateway 9150 Installation and Administration Guide...
Page 521 DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Remote Gateway 9150 Installation and Administration Guide Definition This message indicates successful transfer of an incoming call due to network congestion. NORMAL Call Processing None None 1) String indicating "Completed".
Page 522 Statistic LOG NUMBER DESCRIPTION SEVERITY TASK PRODUCT CANCELLATION ACTION TO BE TAKEN PARAMETERS DISPLAYED TEXT Definition Software system reset is being performed. NORMAL None RLC, 9150, 911x None None None Software System Reset. Remote Gateway 9150 Installation and Administration Guide...
Page 523: Glossary
The type of signal used by most telephone connections. A modem converts a digital (computer) signal to analog, and vice versa, so that the signal can travel through telephone lines. Refer to Application Program Interface. application A program that runs on a computer. Remote Gateway 9150 Installation and Administration Guide...
Page 524 0 or 1. branch station A telephone set or fax machine located at the Remote Gateway 9150 site. Basic Rate Interface. An ISDN subscriber service that uses two B (64 Kbps) channels and one D (64 Kbps) channel to transmit voice, video, and data signals.
Page 525 PBX remains open, regardless of telephone activity (or lack thereof). call on demand A call connection that is opened only when a connection to the host PBX is required. This is different from a permanent connection, which is open all the time.
Page 526: Calling Line Identification
Caller ID Caller ID is used on the RLC to identify the number of the caller requesting access to one of its ports. It is also used on the Remote Gateway 9150 unit to authenticate incoming calls from the RLC.
Page 527 CLAN. daughterboard Usually used as a synonym for an expansion board, a daughterboard is any printed circuit board that connects directly or indirectly to a motherboard. Remote Gateway 9150 Installation and Administration Guide...
Page 528 A driver acts like a translator between the device and programs that use the device. Refer to Digital Signal Processor. Dynamic Host Configuration Protocol A protocol for dynamically assigning IP addresses to devices on a network. Remote Gateway 9150 Installation and Administration Guide...
Page 529 IP traffic should not be routed between the main network and the ELAN. An IP route should not be established between the two LANs. Emergency Service Number The Remote Gateway 9150 unit allows you to program an emergency service number (such as 911). Remote Gateway 9150 Installation and Administration Guide...
Page 530 The value that represents the lowest value of the normal range for a given field in a threshold class. The system tracks how often the value for the field falls below this value. Remote Gateway 9150 Installation and Administration Guide...
Page 531 In Remote Gateway 9100 Series context, the gateway is the device on the network that directs traffic to and from the Remote Gateway 9150 unit or RLC. Gigabyte (Gbyte) 1 073 741 824 bytes. One Gbyte is equal to 1024 Mbytes.
Page 532 An assigned key on the telephone set at the remote site that is used to establish a connection with the host PBX or to receive incoming calls from the host PBX. host-controlled call mode When a call is placed to someone at the host site, or when someone from the host site calls the remote site, the call is in host-controlled call mode.
Page 533 Jumpers are sometimes used to configure expansion boards. By placing a jumper plug over a different set of pins, you can change a board’s parameters. Remote Gateway 9150 Installation and Administration Guide...
Page 534 A call that originates at your site. local call appearance key An assigned key on the telephone set at the Remote Gateway 9150 site that is used to call another station at the branch office, or to place and receive calls through the local PSTN.
Page 535 Refer to network interface card. node A device connected to the network capable of connecting to other network devices. For example, the RLC and Remote Gateway 9150 unit are both nodes on the network. Remote Gateway 9150 Installation and Administration Guide...
Page 536 The online/offline table is configured on the RLC. It allows you to schedule times that the host PBX connection is made available to the remote site and at which times all telephones at the remote site can use only the local telephone service.
Page 537 Optivity Telephony Manager. This is a Nortel software application that is used to administer the Meridian 1 PBX. Packet InterNet Groper PING. A protocol that can be used to test the Ethernet connection to devices on the network (such as the RLC and its associated remote units).
Page 538 A telephone switch, typically used by a business to service its internal telephone needs. A PBX usually offers more advanced features than are generally available on the public network. Users of the PBX share a certain number of outside lines for making telephone calls external to the PBX.
Page 539 8 Mbytes of RAM has approximately 8 million bytes of memory that programs can use. remote station A telephone set or fax machine located at the Remote Gateway 9150 site. remote trunk From the RLC’s point of view, remote trunks are the ISDN BRI connections between the PSTN and the Remote Gateway 9150 unit located at the branch office site.
Page 540 (PDUs) to different parts of a network, and then analyzes the responses. single-user ports A RLC port that supports one remote station. SNMP Refer to Simple Network Management Protocol. SPID Service Profile Identifier Remote Gateway 9150 Installation and Administration Guide...
Page 541: Subnet Mask
ATA-equipped station from host-controlled mode to locally controlled mode so that local calls can be made register a Remote Gateway 9150 unit for a multi-user or dynamic port station A telephone or fax machine located at a Remote Gateway 9150 site.
Page 542 (DID), ISDN, and central office connectivity. trunk access code A trunk access code is a number that is used by the Remote Gateway 9150 unit to determine which trunk to use when routing a call. For example, 9 is a common trunk access code used to obtain an outside line.
Page 543 Wide area network. A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local area networks (LANs). The largest WAN in existence is the Internet. Remote Gateway 9150 Installation and Administration Guide...
Page 544 Glossary Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 545: Fields Index
Remote Unit Number 299 Signaling Status 299 Total Up Trunk BW 299 Used IP BW 299 Used Trunk BW 299 Remote Gateway 9150 Installation and Administration Guide Bandwidth Connection Statistics field descriptions 299 Block Incoming Local Call on Primary B Chan- nel 204...
Page 546 Ethernet Interface Statistics Admin 313 Channel 313 IFC No 313 IFC Type 313 LAN Drv 313 MTU Len 313 Oper 313 Speed 313 EthRx Disc 331 EthRx Err 331 EthRx Mcast 330 Remote Gateway 9150 Installation and Administration Guide Standard 4.0...
Page 547 Cadence Time 190 End Repeat 189 No of Cycles 190 Tone Code 189 Tone Type 189 Remote Gateway 9150 Installation and Administration Guide IP Address 161, 193 RLC Connection Configuration 203 Software Upload 341 Syslog Configuration 249 Upload Configuration 286...
Page 548 Remote Unit Number 299 Retrieve (button) 143, 150, 153 RLC ID 321 RLC Port 208, 222 RLC Port No. 321 ROU (Remote Gateway 9150 unit) Port No. 321 ROU Port Number 324 Rx Dropped 329 Rx Error 329 Rx Voice Samples 329...
Page 549 Last Transition to PSTN 302 Priority 302 Remote ID 302 Start Time 302 Transitions to IP 302 Remote Gateway 9150 Installation and Administration Guide Transitions to PSTN 302 Type 302 Caller Info Statistics field descriptions 302 Device Information Statistics Call Status 324...
Page 550 296 Remote ID 296 Start Time 296 Status 296 Trunk Number 296 Trunk Group B Channels 238 Trunk Group B-Channel dialog box 238 Trunk Number 296 Trunk Support 183 Remote Gateway 9150 Installation and Administration Guide Standard 4.0...
Page 551 RLC Connection Configuration 203 Usage 317, 326 Used IP BW 299 Used Trunk BW 299 Remote Gateway 9150 Installation and Administration Guide Version 306 Which module would you wish to configure 124 Wish to configure Multiple 9150 Ports 123 Wish to Enable IP Voice Connection to Remote...
Page 552 Fields Index Standard 4.0 Remote Gateway 9150 Installation and Administration Guide...
Page 553: Index
ACD agent ACD applications refer to Automatic Call Distribution applications add-on modules DSP application modules trunk interface modules Admin connector pin-out table Remote Gateway 9150 Installation and Administration Guide administration password changing password, changing connection options xvii Optivity Telephony Manager and...
Page 554 Canadian Standards Association CSA C22.2, No 950 Canadian Standards Association (CSA) Channel Number circuit only priority clearing logs Codecs supported data stream G.711 G.726 G.729A Remote Gateway 9150 Installation and Administration Guide Standard 4.0 and host PBX...
Page 555 PBX addresses IP addresses saving to Flash IP configuration Full Duplex Ethernet MADN Remote Gateway 9150 Installation and Administration Guide MCAs and ATAs maximum quantity Phone Type recommendation Remote Gateway 9100 Series unit connection types Remote Gateway 9150 unit...
Page 556 Voice over IP mode, implementing deployment Remote Gateway 9150 unit QoS Transitioning Technology Device Trunk Group B-Channel device connectivity Device Information screen dial tone analog port Remote Gateway 9150 Installation and Administration Guide Standard 4.0 xxii xxii applications...
Page 557 G.711 G.729A G.729A/FAX no compression DSP Configuration property sheet MCR keys SCR/SCN keys Remote Gateway 9150 Installation and Administration Guide DSP modules adding installing removing when to install where they can be installed DSP Statistics xvii...
Page 558 Frame Length Violations full-duplex Ethernet future growth DSP modules, adding maximum configurations trunk interface modules, adding G.711 approximate total bandwidth data stream G.726 approximate total bandwidth G.729A approximate total bandwidth Remote Gateway 9150 Installation and Administration Guide Standard 4.0...
Page 559 Industry Canada notice Remote Gateway 9150 Installation and Administration Guide installation Remote Gateway 9150 unit installing the Remote Gateway 9150 unit Configuration Wizard connecting cover, removing general safety...
Page 560 ID Configuration Manager unit logs clearing resizing M2006 M2008D M2008HFD M2216D M2616D M26xx digital telphone sets Auto Answer Back CS 2100 Auto Answer Back M3110 M3310 M3820 M3901 M3902 Remote Gateway 9150 Installation and Administration Guide Standard 4.0 Series units...
Page 561 Meridian Communication Adapters MCA equipped stations MCR keys DSP requirements Remote Gateway 9150 Installation and Administration Guide Meridian 1 PBX data port configuration (example) voice port configuration (example) Meridian Administration Tools (MAT) Meridian Communication Adapters...
Page 562 CS 2100 Meridian 1 PBX PBX downgrade M39xx digital telephone sets PBX message idle updating connection options Optivity Telephony Manager and Windows PC requirements Phone Type Remote Gateway 9150 Installation and Administration Guide Standard 4.0 xxii xxii xxii Configuration Manager...
Page 563 LED indicators precautionary messages pre-dialing local trunk calls priority level circuit only IP only normal Remote Gateway 9150 Installation and Administration Guide priority reserved bandwidth private lines problems solving connectivity PING failure Provision ID (security level) PSTN testing...
Page 564 IP Retrieve ring trip voltage analog port Ringer Equivalence Number notice RJ-45 connector RLC Connection Configuration property sheet RLC Port Configuration property sheet Rx Disc Rx Err Rx Mcast Remote Gateway 9150 Installation and Administration Guide Standard 4.0 – network...
Page 565 M39xx digital telephone sets SPRE codes – configuring controlling online and offline modes Remote Gateway 9150 Installation and Administration Guide Startup Information SLOTNO STATUS TYPE VERSION station configuration call appearance keys stations 9150 Device Configuration sheet...
Page 566 Meridian Communication Adapters Syslog Syslog Configuration property sheet Syslog configuration procedure system restart shutdown System Configuration sheet system security caller identification no security security identifier system tree TEI Dropped Remote Gateway 9150 Installation and Administration Guide Standard 4.0...
Page 567 PING failure device connectivity digital telephone LED indicators overview Ping option Remote Gateway 9150 Installation and Administration Guide recovering from a catastrophic failure Remote Gateway 9150 LED indicators software problems trunk access code M39xx digital telephone sets trunk access codes...
Page 568 G.711 G.726 G.729A packet loss handling techniques silence suppression voice jitter attenuation buffer QoS Transitioning Technology wall mounting installing X11 release 25.40 M39xx digital telephone sets Remote Gateway 9150 Installation and Administration Guide Standard 4.0 –...
Page 570 Copyright © 2005 Nortel. All Rights Reserved. Printed in Canada. All information contained in this document is subject to change without notice. Nortel reserves the right to make changes to equipment design or program components, as progress in engineering, manufacturing methods, or other circumstances may warrant.

Nortel Remote Gateway 9150 Installation And Administration Manual

Chapter 1 Remote Gateway 9150 Description

Chapter 2 Planning for Remote Gateway 9150 Unit Installation

Chapter 3 Installing the Remote Gateway 9150 Unit

Chapter 4 Using Configuration Manager

Chapter 5 Configuring the Remote Gateway 9150 Unit

Chapter 6 Using Remote Gateway 9150 Stations

Chapter 7 Administration

Quick Links

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Summary of Contents for Nortel Remote Gateway 9150