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Meridian 1

Succession 1000

Succession 1000M

Succession 3.0 Software

Features and Services

Book 2 of 3 (D to M)

Document Number: 553-3001-306

Document Release: Standard 12.00

Date: October 2003

Year Publish FCC TM

Copyright © 1994–2003 Nortel Networks

All Rights Reserved

Produced in Canada

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design

or components as progress in engineering and manufacturing may warrant. This equipment has been tested

and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the

radio interference regulations of the Industry Canada. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses and can radiate radio frequency energy, and if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference in which case users will be required

to correct the interference at their own expense.

SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

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Summary of Contents for Nortel Meridian 1

Page 1 All Rights Reserved Produced in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of the Industry Canada.
Page 3: Revision History
Release 25.40 and Succession Communication Server for Enterprise (CSE) 1000, Release 2.0. This is book 2 of a 3 book set. January 2002 Standard 10.00. Up-issued to include content for Meridian 1 Release 25.40 and Succession Communication Server for Enterprise 1000, Release 1.1. April, 2000 Standard 9.00.
Page 4 Automatic Number Identification, Automatic Trunk Maintenance, Multi Tenant Service, Radio Paging and X08/11 Gateway have been incorporated into this document. Accordingly, the following Nortel Networks technical publications have been retired to reflect this change: 553-2611-200, 553-2751-104, 553-2831-100, 553-2721-111 and 553-2941-100.
Page 5: Table Of Contents
Page 5 of 1160 Contents About this document ..... Features and Software options ... . . D-channel Expansion .
Page 6 Page 6 of 1160 Contents Direct Inward Dialing Call Forward No Answer Timer ....Direct Inward Dialing Recall Features on DTI2 for Italy ....Direct Inward Dialing to TIE Connection .
Page 7 Contents Page 7 of 1160 End-of-Dialing on Direct Inward/Outward Dialing ....End-to-End Signaling ..... End-to-End Signaling Display Enhancement .
Page 8 Page 8 of 1160 Contents Flexible Direct Inward Dialing ....Flexible Feature Codes ....Flexible Feature Code Boss Secretarial Filtering .
Page 9 Contents Page 9 of 1160 History File ......Hong Kong Digital Trunk Interface ..Hot Line, Enhanced .
Page 10 Intercept Treatment Enhancements ..International Meridian 1 ....Inventory Reporting ..... .
Page 11 Contents Page 11 of 1160 Listed Directory Numbers ....Listed Directory Numbers, Network Wide ..Lockout, DID Second Degree Busy, and MFE Signaling Treatments ..LOGIVOX Telephone .
Page 12 Console Enhancements ....Meridian 1 Initialization Prevention and Recovery ......
Page 13 Contents Page 13 of 1160 Multiple Appearance Directory Number Redirection Prime ....1065 Multiple Appearance Directory Number ..1081 Multiple Console Operation .
Page 14 Page 14 of 1160 Contents 553-3001-306 Standard 12.00 October 2003...
Page 15: About This Document
Subject Features and Services (553-3001-306) describes the software features available with Succession 1000M, Succession 1000, and Meridian 1 systems. Note on legacy products and releases This NTP contains information about systems, components, and features that are compatible with Succession 3.0 Software.
Page 16 CP3 or CP4 systems (Options 51C, 61, 61C, 81, 81C). System migration When particular Meridian 1 systems are upgraded to run Succession 3.0 Software and configured to include a Succession Signaling Server, they become Succession 1000M systems. Table 1 lists each Meridian 1 system that supports an upgrade path to a Succession 1000M system.
Page 17: Intended Audience
Note the following: • When an Option 11C Mini system is upgraded to run Succession 3.0 Software, that system becomes a Meridian 1 Option 11C Chassis. • When an Option 11C system is upgraded to run Succession 3.0 Software, that system becomes a Meridian 1 Option 11C Cabinet.
Page 18 Page 18 of 1160 About this document • Meridian 1 Option 61C • Meridian 1 Option 61C CP PII • Meridian 1 Option 81 • Meridian 1 Option 81C • Meridian 1 Option 81C CP PII • Succession 1000M Half Group •...
Page 19: Related Information
About this document Page 19 of 1160 Feature interactions The feature interactions section explains how the feature is affected by or affects other features. When two features are mutually exclusive, they cannot be active in the system at the same time. Feature packaging The feature packaging section provides the packaging information (package name, package number, and package mnemonic) for the feature, as well as...
Page 20 Page 20 of 1160 About this document • Emergency Services Access: Description and Administration (553-3001- 313) • Optivity Telephony Manager: System Administration (553-3001-330) • Call Detail Recording: Description and Formats (553-3001-350) • Automatic Call Distribution: Description (553-3001-351) • Hospitality Features: Description and Operation (553-3001-353) •...
Page 21 About this document Page 21 of 1160 Online To access Nortel Networks documentation online, click the Technical Documentation link under Support on the Nortel Networks home page: http://www.nortelnetworks.com/ CD-ROM To obtain Nortel Networks documentation on CD-ROM, contact your Nortel Networks customer representative.
Page 22 Page 22 of 1160 About this document 553-3001-306 Standard 12.00 October 2003...
Page 23: Features And Software Options
Page 23 of 1160 Features and Software options Number Mnemonic Release Package Name 1.5 Mbit Digital Trunk Interface PBXI — Hong Kong Digital Trunk Interface — Reference Clock Switching (See also packages 129, 131, and 154) 16-Button Digitone/Multifrequency Telephone ABCD —...
Page 24 Page 24 of 1160 Features and Software options Number Mnemonic Release Package Name 2 Mbit Digital Trunk Interface DTI2 • DID Recall features on DTI2 for Italy – DID Offering — DID Recall features on DTI2 for Italy – DID Recall —...
Page 25 — 500 Set Features — 500/2500 Line Disconnect AC15 Recall ACRL — AC15 Recall: Timed Reminder Recall — AC15 Recall: Transfer from Norstar — AC15 Recall: Transfer from Meridian 1 — Access Restrictions ACD/CDN Expansion ACDE 25.40 — ACD/CDN Expansion...
Page 26 Page 26 of 1160 Features and Software options Number Mnemonic Release Package Name Aries Digital Sets ARIE — Meridian Communications Adapter — Meridian Modular Telephones Attendant Administration — Attendant Administration Attendant Alternative Answering — Attendant Alternative Answering — Attendant Barge-In Attendant Announcement AANN 25.40...
Page 27 Features and Software options Page 27 of 1160 Number Mnemonic Release Package Name Attendant Forward No Answer AFNA — Attendant Forward No Answer — Attendant Forward No Answer Expansion — Attendant Incoming Call Indicators — Attendant Interpositional Transfer — Attendant Lockout Attendant Overflow Position —...
Page 28 Page 28 of 1160 Features and Software options Number Mnemonic Release Package Name — Automatic Call Distribution Call Delays (see also package 40) — Automatic Call Distribution Call Priority (see also package 40) — Automatic Call Distribution Call Waiting Thresholds (see also packages 40 and 41) —...
Page 29 Features and Software options Page 29 of 1160 Number Mnemonic Release Package Name Automatic Call Distribution Package D ACDD — Automatic Call Distribution Report Control (see also package 42) — Automatic Call Distribution Threshold Visual Indication (see also packages 40 and 41) Automatic Call Distribution, Account Code ACNT —...
Page 30 Page 30 of 1160 Features and Software options Number Mnemonic Release Package Name Automatic Number Identification Route Selection ANIR — Automatic Number Identification Route Selection Automatic Number Identification — Automatic Number Identification — Automatic Number Identification on DTI — Automatic Preselection of Prime Directory Number Automatic Redial ARDL...
Page 31 Features and Software options Page 31 of 1160 Number Mnemonic Release Package Name Basic Automatic Call Distribution BACD — Automatic Call Distribution Alternate Call Answer — Automatic Call Distribution Call Delays (see also package 131) — Automatic Call Distribution Call Priority (see also package 131) —...
Page 32 Page 32 of 1160 Features and Software options Number Mnemonic Release Package Name BRI line application BRIL — Integrated Services Digital Network Basic Rate Interface (see also packages 216, and 233) — ISDN Basic Rate Interface Connected Line Presentation/Restriction — Bridging —...
Page 33 Features and Software options Page 33 of 1160 Number Mnemonic Release Package Name Call Detail Recording, Data Link CLNK Call Detail Recording — Call Detail Recording — Call Detail Recording Enhancement — Call Detail Recording on Redirected Incoming Calls — Call Detail Recording with Optional Digit Suppression —...
Page 34 Page 34 of 1160 Features and Software options Number Mnemonic Release Package Name Call Park Networkwide CPRKNET — Call Park Network Wide Call Park CPRK — Call Park — Recall after Parking — Call Pickup Call Processor Input/Output (Option 81) CPIO —...
Page 35 Features and Software options Page 35 of 1160 Number Mnemonic Release Package Name Calling Party Privacy — Calling Party Privacy — Camp-On — Camp-On — Camp-on to Multiple Appearance Directory Number — Capacity Expansion — Card LED Status Centralized Attendant Services (Main) CASM —...
Page 36 Page 36 of 1160 Features and Software options Number Mnemonic Release Package Name China Toll Package CHTL — China Phase II – Toll Call Loss Plan CLASS Calling Name Delivery CNAME — CLASS CLASS Calling Number Delivery CNUMB — CLASS Collect Call Blocking —...
Page 37 Features and Software options Page 37 of 1160 Number Mnemonic Release Package Name Console Presentation Group CPGS — Console Presentation Group Level Services Controlled Class Of Service CCOS — Controlled Class of Service Coordinated Dialing Plan — Coordinated Dialing Plan Core Network Module CORENET —...
Page 38 Page 38 of 1160 Features and Software options Number Mnemonic Release Package Name Dial Tone Detector — Dial Tone Detection — Flexible Dial Tone Detection Dialed Number Identification System DNIS — Dialed Number Identification Services — Dialed Number Identification Services Length Flexibility —...
Page 39 Features and Software options Page 39 of 1160 Number Mnemonic Release Package Name Digital Private Network Signaling Network DNWK Services (DPNSS1) — Attendant Call Offer — Attendant Timed Reminder Recall and Attendant Third Party Service — Call Back when Free and Next Used —...
Page 40 Page 40 of 1160 Features and Software options Number Mnemonic Release Package Name — Direct Inward Dialing to TIE Connection Direct Inward System Access DISA — Call Park on Unsupervised Trunks — Direct Inward System Access — Direct Inward System Access on Unsupervised Trunks Direct Private Network Access DPNA...
Page 41 Features and Software options Page 41 of 1160 Number Mnemonic Release Package Name Do Not Disturb, Individual DNDI — Do Not Disturb — Network Individual Do Not Disturb (see also packages 127, and 159) — Electronic Brandlining Emergency Services Access Calling Number ESA_CLMP Mapping —...
Page 42 Page 42 of 1160 Features and Software options Number Mnemonic Release Package Name Enhanced Controlled Class of Service ECCS Enhanced DPNSS Services DPNSS_ES — DPNSS1 Executive Intrusion Enhanced DPNSS1 Gateway DPNSS189I — Enhanced DPNSS1 Gateway Enhanced Hot Line 4/10 — Hot Line —...
Page 43 FCC68 — Federal Communications Commission Compliance for DID Answer Supervision Feature Group D — Feature Group D (Inbound to Meridian 1) — Federal Communications Commission Compliance for Equal Access — First-Second Degree Busy Indication — First-Second Degree Busy Indication, ISDN —...
Page 44 Page 44 of 1160 Features and Software options Number Mnemonic Release Package Name Flexible Feature Codes — Call Forward/Hunt Override Via Flexible Feature Code — China Number 1 Signaling – Flexible Feature Codes — Dial Access to Group Calls (see also package 48).
Page 45 Features and Software options Page 45 of 1160 Number Mnemonic Release Package Name French Type Approval FRTA — Camp-on to a Set in Ringback or Dialing — Forward No Answer Call Waiting Direct Inward Dialing — Group Hunt Queuing (see also package 120) —...
Page 46 Page 46 of 1160 Features and Software options Number Mnemonic Release Package Name History File HIST — History File Hold in Queue for IVR Hospitality Management HOSP Hospitality Screen Enhancement — Hospitality Enhancements: Display Enhancements — Hunting By Call Type —...
Page 47 Features and Software options Page 47 of 1160 Number Mnemonic Release Package Name Integrated Digital Access — Analog Private Network Signaling System (APNSS) (see also packages 190, 123, and 124) — DASS2/DPNSS1 – Integrated Digital Access (see also packages 123 and 124) —...
Page 48 — Call Pickup Network Wide — D-Channel Error Reporting and Monitoring — Integrated Services Digital Network (ISDN) Primary Rate Interface — Network Name Display (Meridian 1 to DMS-100/ 250) — Total Redirection Count — T309 Time — Integrated Voice and Data Intercept Computer Interface —...
Page 49 Features and Software options Page 49 of 1160 Number Mnemonic Release Package Name — International Meridian 1 International nB+D INBD — ISDN PRI D70 Trunk Access for Japan (nB+D) International Primary Rate Access (CO) — Call Connection Restriction (see also packages 147 and 161) —...
Page 50 Page 50 of 1160 Features and Software options Number Mnemonic Release Package Name Japan Central Office Trunks — Japan Central Office Trunk Japan Digital Multiplex Interface JDMI — Japan Digital Multiplex Interface Japan Telecommunication Technology Committee JTTC — Japan TTC Common Channel Signaling Japan Tone and Digit Switch JTDS —...
Page 51 Features and Software options Page 51 of 1160 Number Mnemonic Release Package Name — LOGIVOX Telephone — Loop Start Answer Supervision XUT — Loop Start Supervisory Trunks — Loop Start Supervisory Trunks (Incoming Calls) M2000 Digital Sets DSET — Distinctive Ringing for Digital Telephones —...
Page 52 — Meridian Companion Enhanced Capacity MCDN End to End Transparency MEET Meridian 1 Enhanced Conference, TDS and MFS XCT0 — Meridian 1 Enhanced Conference, TDS and MFS Meridian 1 Fault Management ALRM_FILTER — Alarm Management — Meridian 1 Initialization Prevention and Recovery...
Page 53 Package Name Meridian 1 Mobility Multi-Site Networking MMSN Meridian 1 Packet Handler — Meridian 1 Packet Handler Meridian 1 Superloop Administration (LD 97) XCT1 — Extended DID/DOD Software Support – Europe — Extended Flexible Central Office Trunk Software Support — Extended Tone Detector and Global Parameters Download (see also package 203) —...
Page 54 Page 54 of 1160 Features and Software options Number Mnemonic Release Package Name Message Intercept MINT — Message Intercept Message Waiting Center — Message Waiting Lamp Maintenance — Message Waiting Unconditional — Meridian Mail Trunk Access Restriction Message Waiting Indication Interworking with —...
Page 55 Features and Software options Page 55 of 1160 Number Mnemonic Release Package Name Multifrequency Compelled Signaling — China Number 1 Signaling Trunk Enhancements (see also packages 49, 113, and 131) — China Number 1 Signaling – Active Feature Dial Tone (see also package 126) —...
Page 56 Page 56 of 1160 Features and Software options Number Mnemonic Release Package Name — Multiple Console Operation Multiple Queue Assignment — Multiple Queue Assignment Multiple-Customer Operation CUST — Multiple Customer Operation Multiple-Tenant Service TENS — Multi-Tenant Service Multi-purpose Serial Data Link Serial Data MSDL SDI Interface —...
Page 57 Features and Software options Page 57 of 1160 Number Mnemonic Release Package Name Network Alternate Route Selection NARS — Equi-distribution Network Attendant Service Routing (see also package 159) — Network Alternate Route Selection/Basic Alternate Route Selection Enhancement – Local Termination (see also package 57) —...
Page 58 Attendant Present Calls — Night Service Enhancements – Requeuing of Attendant Present Calls NI-2 Name Display Service 25.40 — NI-2 Name Display Supplementary Service Nortel Symposium Call Center NGCC North America National ISDN Class II Equipment 553-3001-306 Standard 12.00 October 2003...
Page 59 Features and Software options Page 59 of 1160 Number Mnemonic Release Package Name — North American Numbering Plan — Off-Hook Alarm Security Observe Agent Security — Observe Agent Security Off-Hook Queuing — Network Drop Back Busy and Off-hook Queuing (see also package 192) Office Data Administration System ODAS —...
Page 60 Page 60 of 1160 Features and Software options Number Mnemonic Release Package Name Operator Call Back (China #1) OPCB — Busy Verify on Calling Party Control Calls — China Number 1 Signaling – Active Feature Dial Tone (see also package 128) —...
Page 61 Features and Software options Page 61 of 1160 Number Mnemonic Release Package Name Optional Features OPTF — Autodial — Call Forward All Calls — Ring Again — Speed Call — Speed Call on Private Lines (see also package 0) — Speed Call/Autodial with Authorization Codes (see also package 34) —...
Page 62 Page 62 of 1160 Features and Software options Number Mnemonic Release Package Name — Periodic Clearing — Periodic Clearing Enhancement — Periodic Clearing on RAN, Meridian Mail, ACD, and Music Personal Call Assistant — Personal Call Assistant Phantom TN PHTN —...
Page 63 Features and Software options Page 63 of 1160 Number Mnemonic Release Package Name — Privacy Release — Private Line Service Property Management System Interface PMSI — Property Management System Interface — Public Switched Data Service Pulsed E&M (Indonesia, French Colisée) PEMD —...
Page 64 — Restricted Direct Inward Dialing Class of Service — Ring Again on No Answer (see also package 148)PBX (500/2500) Telephones — 500/2500 Line Disconnect — Ring and Hold Lamp Status — Ringback Tone from Meridian 1 Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 65 Features and Software options Page 65 of 1160 Number Mnemonic Release Package Name Ringing Change Key — Ringing Change Key Room Status — Room Status Scheduled Access Restrictions — Scheduled Access Restrictions — Secrecy Enhancement — Secretarial Filtering — Seizure Acknowledgment —...
Page 66 Page 66 of 1160 Features and Software options Number Mnemonic Release Package Name Single Term Access — Single Term Access — SL-1 Telephones — Slow Answer Recall Enhancement — Slow Answer Recall for Transferred External Trunks — Source Included when Attendant Dials Spanish KD3 DID/DOD interface —...
Page 67 Features and Software options Page 67 of 1160 Number Mnemonic Release Package Name — Station-to-Station Calling Stored Number Redial — Stored Number Redial Supervisory Attendant Console SUPV — Supervisory Attendant Console Supervisory Console Tones SVCT — System Capacity Enhancements System Errors and Events Lookup SYS_MSG_ LKUP —...
Page 68 Page 68 of 1160 Features and Software options Number Mnemonic Release Package Name Trunk Anti-Tromboning — Trunk Anti-Tromboning Trunk Barring TBAR — Trunk Barring Trunk Failure Monitor — Trunk Failure Monitor — Trunk Failure Monitor Enhancement Trunk Hook Flash (Centrex) —...
Page 69 Features and Software options Page 69 of 1160 Number Mnemonic Release Package Name Virtual Network Services — Virtual Network Services — Virtual Network Services/Virtual Directory Number Expansion (see also package 58) — Voice Call Virtual Office VIRTUAL_ OFFICE — Emergency Services For Virtual Office —...
Page 70 Page 70 of 1160 Features and Software options 553-3001-306 Standard 12.00 October 2003...
Page 71: D-Channel Expansion
Page 71 of 1160 D-channel Expansion The D-channel Expansion feature increases the total number of possible D-channels in a multiple group system. The D-channel Expansion feature increases the number of physical I/O addresses permitted for D-channel application to 16 for each network group. For each MSDL physical I/O address, up to four ports are available for D-channel use.
Page 72 Page 72 of 1160 D-channel Expansion 553-3001-306 Standard 12.00 October 2003...
Page 73: Departmental Listed Directory Number
Page 73 of 1160 Departmental Listed Directory Number Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 74 Page 74 of 1160 Departmental Listed Directory Number — a Direct Inward Dialing (DID) trunk whose DID number is the same as the LDN • Calls that originate from internal telephones or TIE trunks when: — a telephone user dials the LDN —...
Page 75: Operating Parameters
Departmental Listed Directory Number Page 75 of 1160 Operating parameters An optional assignment of ICI keys is allowed to provide a visual indication of the LDN (LD 15). If the DN Expansion package is equipped, all LDNs can have up to seven digits.
Page 76 Page 76 of 1160 Departmental Listed Directory Number Centralized Attendant Service LDN calls are not screened for Centralized Attendant Service (CAS). When a CAS key is pressed at a CAS remote Attendant Console, LDN calls will be handled at the CAS main as if the DLDN feature did not exist. Console Operations DLDN is a way of directing attendant calls.
Page 77: Feature Packaging
LD 10 – Configure Departmental Listed Directory Number for analog (500/2500 type) telephones. LD 11 – Configure Departmental Listed Directory Number for Meridian 1 proprietary telephones. LD 15 – Enable the Departmental Listed Directory Number feature for a customer. Prompt...
Page 78 Page 78 of 1160 Departmental Listed Directory Number - LDA1 1 - 63 ALL Attendant Console number associated with LDN 1. - LDN2 xxxx Listed Directory Number Two. - LDA2 1 - 63 ALL Attendant Console number associated with LDN 2. - LDN3 xxxx Listed Directory Number Three.
Page 79: Feature Operation
Departmental Listed Directory Number Page 79 of 1160 LD 11 – Configure Departmental Listed Directory Number for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 80 Page 80 of 1160 Departmental Listed Directory Number 553-3001-306 Standard 12.00 October 2003...
Page 81: Dial Access To Group Calls
Feature description This feature allows attendants and users of analog (500/2500 type) telephones, and Meridian 1 proprietary telephones to make a Group Call by dialing a Flexible Feature Code (FFC). telephone users may continue to use a Group Call key. The customer can define whether or not the originator of the Group Call has control of the active call.
Page 82 If a Group Call is originated using an FFC from a DN key of a Meridian 1 proprietary telephone, or a loop key on an Attendant Console, the DN lamp state does not display the status of the Group Call.
Page 83 Dial Access to Group Calls Page 83 of 1160 On Hold on Loudspeaker If a group call is initiated from a set with Dealer Allowed Class of Service, the conference is built up on the assigned loop of the loudspeaker or speech monitor system channel since this is a potential On Hold on Loudspeaker call.
Page 84 Page 84 of 1160 Dial Access to Group Calls LD 57 – Configure Flexible Feature Codes for Group Calls. Prompt Response Description Change. TYPE Flexible Feature Codes. CUST Customer number, as defined in LD 15 GRPF xxxx Group Call code. - GRCL 0-63 Group Call List number.
Page 85: Dial Intercom
Intercom Group (DIG) of up to 10 stations, and two-digit dialing is required for a DIG of up to 100 stations. Meridian 1 proprietary telephones can be equipped with a separate DIG key/ lamp pair for each DIG of which it is a member. Single-line telephone users can belong to only one DIG and may not have any non-DIG Directory Numbers (DNs).
Page 86 Page 86 of 1160 Dial Intercom Voice or ring may be specified on a DIG basis for Meridian 1 proprietary telephones. If voice is specified, an idle station rings once for two seconds. The calling party is then connected and may make a voice announcement. If ring is implemented, normal ringing is received until the called party answers.
Page 87 Dial Intercom Page 87 of 1160 DI analog (500/2500 type) telephones cannot dial the attendant or be dialed by the attendant. A DI telephone cannot be assigned a member number that conflicts with the Special Prefix (SPRE) code. In the case of double-digit DIG values, the first digit cannot be the same as the SPRE code.
Page 88 DIG number plus Call Party Name Display information. Call Pickup Call Pickup may be used by Meridian 1 proprietary telephones if the telephones are all in the same DIG and Call Pickup Group and the ring option is specified for the DIG.
Page 89 (– –). Hot Line The analog (500/2500 type) Hot Line telephones cannot be members of Dial Intercom Groups (DIGs). Station features DI can be used in combination with the following features: Meridian 1 Analog (500/2500 Feature proprietary type) telephones telephones Autodial •...
Page 90 LD 15 – Enable Dial Intercom for a customer. LD 10 – Configure Dial Intercom for analog (500/2500 type) telephones. LD 11 – Configure Dial Intercom for Meridian 1 proprietary telephones. LD 15 – Configure Handsfree Voice Call for the system.
Page 91 = Dial Intercom group number (0-2046). yy = member number (0-99) within the group. The maximum number of DIGs allowed is to 2046. LD 11 – Configure Dial Intercom for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 92 Page 92 of 1160 Dial Intercom CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - OPT (HVD) HVA Handsfree Voice Call (Denied) Allowed. Feature operation An example of a Dial Intercom call is listed below. Dial Intercom Call To make a Dial Intercom call: Lift the handset and dial the Intercom key.
Page 93 Dial Intercom Page 93 of 1160 HVD option Telephone A places a call to telephone B. • Telephone B rings once. • After one ring, telephone B automatically answers the call in loudspeaker only mode. The DN LCD is lit and the handsfree LCD remains dark, establishing a one-way voice path from telephone A to telephone B.
Page 94 Page 94 of 1160 Dial Intercom 553-3001-306 Standard 12.00 October 2003...
Page 95: Dial Pulse/Dual-Tone Multifrequency Conversion
With the Dial Pulse/Dual Tone Multifrequency Conversion feature, Dial Pulse (DP) signals from analog (500/2500 type) telephones, Dial Pulse (DP) TIE lines, Meridian 1 proprietary telephones, or Attendant Consoles are automatically converted to Dual-tone Multifrequency (DTMF) signals for transmission over trunks equipped for Dual-tone Multifrequency (DTMF) service.
Page 96 Page 96 of 1160 Dial Pulse/Dual-tone Multifrequency Conversion DTMF calling allows the use of 2500 telephones, equipped with push-button dials, to transmit digits through audible tones to the system equipment. This feature provides the ability to use any combination of telephones. However, 2500 telephones cannot use DTMF to control dictation equipment when the dictation trunk is specified as Dial Pulse (DP).
Page 97: Dial Tone Detection
Page 97 of 1160 Dial Tone Detection Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 98 Page 98 of 1160 Dial Tone Detection Operating parameters There are no operating parameters associated with this feature. Feature interactions Digital Trunk Interface (DTI) – Commonwealth of Independent States (CIS) Dial tone detection is supported in the CIS, but with the limitation of low reliability of the tone provided by the Public Exchange.
Page 99 Dial Tone Detection Page 99 of 1160 LD 13 – Create or modify data blocks for Digitone Receivers. Prompt Response Description TYPE Dial Tone Detection. LD 16 – Create or modify data for trunk routes. Prompt Response Description (NO) YES Dial Tone Detection is (is not) to be performed on this route.
Page 100 Page 100 of 1160 Dial Tone Detection 553-3001-306 Standard 12.00 October 2003...
Page 101: Dialed Number Identification Service
Page 101 of 1160 Dialed Number Identification Service The Automatic Call Distribution (ACD) Dialed Number Identification Service (DNIS) shows the last three or four digits of the dialed DNs received from auto-terminated Direct Inward Dialing (DID) and TIE trunks on the display for ACD agents.
Page 102 Page 102 of 1160 Dialed Number Identification Service 553-3001-306 Standard 12.00 October 2003...
Page 103: Digit Display
Feature operation......... . Feature description There are two types of Digit Displays: Attendant Console Digit Display and Meridian 1 proprietary telephone Digit Display. Attendant Console Digit Display QCW Attendant Consoles can be equipped with either an 8- or a 16-digit display.
Page 104 Meridian 1 proprietary telephone Digit Display This feature allows the automatic display of information relevant to normal call processing and feature activation on any Meridian 1 proprietary telephone equipped with a 16-digit display. A key/lamp pair is also provided to enable the station user to obtain information manually, independent of call processing activity.
Page 105 • Tandem Digit Display (TDD) With this option, when an incoming call is presented to a busy Meridian 1 proprietary telephone with display, the Calling Line Identification and Call Party Name Display information is automatically displayed on the busy telephone.
Page 106 Page 106 of 1160 Digit Display Press the Display (DSP) key, then the feature key to display information associated with these features: • ACD in-calls If the Display Key is used to view information defined on the ACD DN key of an agent serving multiple queues, then the ACD DN displayed will be the current queue being served if the agent is active on a call.
Page 107 Digit Display Page 107 of 1160 • Call Waiting party Pressing the Call Waiting key to answer a waiting call makes that call active. The call can be placed on hold by pressing the Call Waiting key again, or by pressing any idle DN key on the set. If the Display key is pressed before the Call Waiting key, the call waiting party information is displayed.
Page 108 Page 108 of 1160 Digit Display Operating parameters Digit Display must be enabled for all console types in LD 15, using the prompt OPT. Only telephones equipped with a Digit Display module can use this feature. The Display Time and Display Date key cannot be assigned to key 0. Feature interactions Attendant Break-In During Attendant Break-In, the Attendant Console Digit Display shows the...
Page 109 China – Flexible Feature Codes - Outgoing Call Barring Enhanced Flexible Feature Codes - Outgoing Call Barring Meridian 1 proprietary telephones with displays do not display the OCB level and the Station Control Password (SCPW) when OCB FFCs are dialed. This protects the security of the SCPW.
Page 110 Page 110 of 1160 Digit Display Hot Line A Display key on a telephone with a Hot Line appearance will display the Hot Line target DN data stored for that key. INIT ACD Queue Call Restore Call information associated with Digit Display is lost after system initialization and call restoration.
Page 111: Feature Implementation
LD 15 – Configure Digit Display for Attendant Consoles for each customer. LD 11 – Configure Digit Display for Meridian 1 proprietary telephones. LD 12 – Configure Digit Display for each Attendant Console. LD 15 – Configure Digit Display for Attendant Consoles for each customer.
Page 112: Feature Operation
Page 112 of 1160 Digit Display (NDD) Telephone is not equipped with a Digit Display. Calling Party information is displayed after call is answered (delayed display source). Calling Party information is displayed during call processing (Automatic Digit Display). xx DSP Add a Digit Display key (must be key/lamp pair).
Page 113: Digital Private Network Signaling System
Page 113 of 1160 Digital Private Network Signaling System British Telecom’s Digital Private Signaling System No. 1 (DPNSS1) is the open signaling protocol standard for intelligent private network digital connections. DPNSS1 provides the signaling capability to establish simple telephony and data calls, as well as supplementary features. The following DPNSS1 features have been introduced: •...
Page 114 Page 114 of 1160 Digital Private Network Signaling System 553-3001-306 Standard 12.00 October 2003...
Page 115: Digital Trunk Interface - Commonwealth Of Independent States
Feature description The information presented in this section does not pertain to all market regions. Contact your system supplier or your Nortel Networks representative to verify support of this product in your area. The Commonwealth of Independent States (CIS) Digital Trunk Interface...
Page 116 Page 116 of 1160 Digital Trunk Interface – Commonwealth of Independent States To satisfy the unique requirements of CIS DTI signaling, two new trunk cards have been introduced: a dual 2 Mbps Enhanced Network (ENET) styled digital trunk card (CDTI2); and a 2 Mbps digital trunk card (CSDTI2) for use with Small Systems.
Page 117 Toll Operator Break-In/Trunk Offer is not supported. Toll Operator Manual Ringing is not supported. MF Shuttle Register Signaling is not supported. CSDTI2 cards are required for Succession 1000M Cabinet and Meridian 1 Option 11C Cabinet systems, while CDTI2 cards are required for all other machine types.
Page 118 Page 118 of 1160 Digital Trunk Interface – Commonwealth of Independent States Called Party Disconnect Control This feature may not be used in the CIS market because of its signaling requirements. Computer to circuit-switched network interface Computer to circuit switched network Interface is not supported on CDTI2/ CSDTI2 because the protocol conversion is not supported.
Page 119 Digital Trunk Interface – Commonwealth of Independent States Page 119 of 1160 Multiple Appearance Directory Number Since the ANI category is defined on a per set basis, two stations with the same Multiple Appearance Directory Number (MADN) can be assigned different ANI categories.
Page 120 • Flexible Numbering Plan (FNP) package 160 • Meridian 1 Intelligent Peripheral Equipment (XPE) package 203 • Meridian 1 Extended Conference, TDS and MFS (XCT0) package 204, • Meridian 1 Superloop Administration (XCT1) package 205. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 17 –...
Page 121 Digital Trunk Interface – Commonwealth of Independent States Page 121 of 1160 LD 14 – Add or change trunk data for CIS DTI2 incoming and outgoing trunk. LD 10 – Specify ANI category for CIS DTI2 calls. 10 LD 11 – Specify ANI category for CIS DTI2 calls. 11 LD 12 –...
Page 122 Page 122 of 1160 Digital Trunk Interface – Commonwealth of Independent States LD 73 – Define DTI2 data. Prompt Response Description Change. TYPE DTI2 DTI2 Data Block. FEAT LPTI Loop timers and some other per DTI2 loop defined parameters. LOOP <loop>...
Page 123 Digital Trunk Interface – Commonwealth of Independent States Page 123 of 1160 LD 73 – Define the SICA table for CDTI2/CSDTI2. Prompt Response Description Change. TYPE DTI2 DTI2 Data Block. FEAT ABCD Signaling category. SICA 2-16 SICA table number. Incoming/ Outgoing Calls IDLE(S) 0101, 1101...
Page 124 Page 124 of 1160 Digital Trunk Interface – Commonwealth of Independent States P EOSF(S) Pulsed End of Selection Free is not used. EOSF(S) NO 1001 Steady End of Selection Free, where: NO = local trunk, and 1001 = incoming toll trunk. P EOSB(S) Pulsed End of Selection Busy is not used.
Page 125 Digital Trunk Interface – Commonwealth of Independent States Page 125 of 1160 E_SEZ(S) 1001 Seize. SEZD(S) Seize for data calls. SEZA(R) 1101 Seize Acknowledge. P WNKS(R) Wink start. P EOS(R) End of selection busy. E_CONN(S) Connect. E_CONN(R) 1001 Connect Receive (Answer). P OPRC(R) Operator recall for special services.
Page 126 Page 126 of 1160 Digital Trunk Interface – Commonwealth of Independent States P12R (50)-70 Make-break ratio for secondary 10 pulses per second dial pulse dialing. P20R (50)-70 Make-break ratio for 20 pulses per second dialing. LD 15 – Define busy tone/overflow tone time out. Prompt Response Description...
Page 127 Digital Trunk Interface – Commonwealth of Independent States Page 127 of 1160 CNTL Changes to controls or timers. TIMR DDL 0 Delay Dial Timer not needed. TIMR DSI 49992 Disconnect supervision timer (five-second value, rounded to the nearest 128 ms.). TIMR EOD 13952 End of dial timer (default value).
Page 128 Page 128 of 1160 Digital Trunk Interface – Commonwealth of Independent States CGPC Calling party control of calls not enabled. CDCT Called party control of call is not enabled. Do not delay digit outpulsing for DOD trunks. Dial tone detection is not to be performed on this route. CDR to output for calls on trunks in this route.
Page 129 Digital Trunk Interface – Commonwealth of Independent States Page 129 of 1160 ADDG Additional digit. 0-(3)-9 Route ANI category. ANDN 0-9999999 Route ANI DN. LD 16 – Add or change route data for an incoming, non CIS DTI2, trunk. Prompt Response Description NEW CHG...
Page 130 Page 130 of 1160 Digital Trunk Interface – Commonwealth of Independent States LD 14 – Add or change trunk data for CIS DTI2 incoming and outgoing trunk. Prompt Response Description NEW CHG New or change. TYPE DID COT Direct Inward Dialing (for incoming trunks), or Central Office Trunk (for outgoing trunks).
Page 131 Digital Trunk Interface – Commonwealth of Independent States Page 131 of 1160 LD 10 – Specify ANI category for CIS DTI2 calls. Prompt Response Description REQ: NEW CHG Add or change. TYPE: 500/2500 telephone data block. 0-(3)-9 Specify ANI category for CIS DTI2 calls. (DNAA) DNAD DN of set (allowed) not allowed for use in ANI messages.
Page 132 Page 132 of 1160 Digital Trunk Interface – Commonwealth of Independent States LD 27 – Add or change Digital Subscriber Loop (BRI set) for CIS. Prompt Response Description NEW CHG Add or change. TYPE Digital Subscriber Loop. 0-(3)-9 Specify ANI category for CIS DTI2 calls. (DNAA) DNAD DN of set (allowed) not allowed for use in ANI messages.
Page 133 Digital Trunk Interface – Commonwealth of Independent States Page 133 of 1160 TONE SRC1 Dial tone to be provided after the dialed digit 9 (Source Tone 1). NEW CHG New or change. TYPE Flexible Tones and Cadences data block. TABL 0-31 FTC table number.
Page 134 Page 134 of 1160 Digital Trunk Interface – Commonwealth of Independent States TDSH 0 0 31 3 Cadence 31 in MCAD table will provide repeating 256 ms burst and 256 ms silence. Tone number 3 on QPC609 provides 440 Hz, -23 db. XTON NT8D17 TDS tone code: 420 Hz, -25 db, A-law.
Page 135: Feature Operation
Digital Trunk Interface – Commonwealth of Independent States Page 135 of 1160 CDPC (NO) YES Called Party Control mark. TOLL (NO) YES Toll access code mark. ALRM (NO) YES Alarm digits mark. TNDM (NO) YES Tandem mark. Send MFC “H” tandem signal. SSUC (NO) YES Special Service Unanswered Call mark.
Page 136 Page 136 of 1160 Digital Trunk Interface – Commonwealth of Independent States 553-3001-306 Standard 12.00 October 2003...
Page 137: Digitone Receiver Enhancements
Page 137 of 1160 Digitone Receiver Enhancements Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 138 Page 138 of 1160 Digitone Receiver Enhancements The timer enhancement will prevent this situation from occurring by holding back outpulsing of the last digit until a half-second before end-of-dialing time out. This leaves only a half-second interval in which the far-end station could answer before speechpath is established.
Page 139 Digitone Receiver Enhancements Page 139 of 1160 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 140 Page 140 of 1160 Digitone Receiver Enhancements 553-3001-306 Standard 12.00 October 2003...
Page 141: Direct Inward Dialing Call Forward No Answer Timer
Page 141 of 1160 Direct Inward Dialing Call Forward No Answer Timer Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 142 Page 142 of 1160 Direct Inward Dialing Call Forward No Answer Timer The operation of the DFNR option can be overridden or disabled, depending on the definition of the FNAD option in LD 15. If FNAD has been defined as attendant (ATT), the DFNR timer is overridden, since unanswered DID calls are automatically routed to the attendant.
Page 143 Direct Inward Dialing Call Forward No Answer Timer Page 143 of 1160 Feature packaging The Direct Inward Dialing Call Forward No Answer (DFNR) feature requires the Flexible Feature Codes (FFC) package 139. Feature implementation LD 15 – Define the Number of Ring Cycles. Prompt Response Description...
Page 144 Page 144 of 1160 Direct Inward Dialing Call Forward No Answer Timer 553-3001-306 Standard 12.00 October 2003...
Page 145: Direct Inward Dialing Recall Features On Dti2 For Italy
Page 145 of 1160 Direct Inward Dialing Recall Features on DTI2 for Italy Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 146 Page 146 of 1160 Direct Inward Dialing Recall Features on DTI2 for Italy DID Offering When a DID call placed on a DTI2 trunk terminates on a busy set, the system replies by sending an End of Selection Busy (EOSB) signal on the calling channel to inform the Public Exchange/Central Office that no further call modification will be performed.
Page 147 Direct Inward Dialing Recall Features on DTI2 for Italy Page 147 of 1160 Feature interactions Basic Rate Interface (BRI) Special Call Forward Busy This feature takes precedence over the DID offering; when the conditions for the BRI Special Call Forward Busy are met, the call is diverted to the Attendant Console without waiting for the OPRS signal.
Page 148 Page 148 of 1160 Direct Inward Dialing Recall Features on DTI2 for Italy LD 73 – Configure the SICA table for the DID Offering feature. LD 16 – Set DID Recall to Attendant for this rate. LD 73 – Configure the SICA table for the DID Recall feature. LDs 10/11 –Set the Class of Service to FBD.
Page 149 Direct Inward Dialing Recall Features on DTI2 for Italy Page 149 of 1160 SICA Signaling Category table number. INCOMING/OUTGOING CALLS IDLE(R) ABCD (Receive) IDLE signal bits. INCOMING CALLS P EOSB(S) ABCD End of Selection Busy (receive) signal. - TIME (100)-150 Duration of the EOSB(S) signal in milliseconds.
Page 150 Page 150 of 1160 Direct Inward Dialing Recall Features on DTI2 for Italy LD 73 – Configure the SICA table for the DID Recall feature. Prompt Response Description Change. TYPE DTI2 2 Mbit DTI. FEAT ABCD Digital signaling category table. SICA Sica table number.
Page 151: Direct Inward Dialing To Tie Connection
Page 151 of 1160 Direct Inward Dialing to TIE Connection Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 152 Page 152 of 1160 Direct Inward Dialing to TIE Connection Operating parameters The Central Office must be equipped to handle the special signaling requirements associated with the DID-to-TIE Connection feature described above. The DID-to-TIE Connection feature is not available on 1.5 Mbps digital, Japanese DMI, PRI2 or DPNSS trunks.
Page 153 Direct Inward Dialing to TIE Connection Page 153 of 1160 LD 16 – Define the Number of digits expected on DID rate. Prompt Response Description DNSZ (0)-7 Number of digits expected on DID route. 0 indicates no fixed number. Feature operation No specific operating procedures are required to use this feature.
Page 154 Page 154 of 1160 Direct Inward Dialing to TIE Connection 553-3001-306 Standard 12.00 October 2003...
Page 155: Direct Inward System Access
Page 155 of 1160 Direct Inward System Access Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 156 Page 156 of 1160 Direct Inward System Access • Call Detail Recording (CDR) and Call Detail Recording Charge Account, and • Basic/Network Alternate Route Selection (BARS/NARS) and Automatic Number Identification (ANI) route selection. Each special Directory Number (DN) dialed by a DISA user is associated with a particular DISA Directory Number.
Page 157 Direct Inward System Access Page 157 of 1160 Only trunks that give disconnect supervision can be used to provide access to DISA. Therefore, trunks dedicated to DISA (CO, FX, or WATS) must have a ground start signaling arrangement. Incoming DISA calls on trunks without disconnect supervision will not be allowed.
Page 158 Page 158 of 1160 Direct Inward System Access Call Forward/Hunt Override Via Flexible Feature Code DISA is not supported. Any attempt to dial the Call Forward/Hunt Override Via Flexible Feature Code will be ignored and access denied treatment will be returned. Call Detail Recording If the customer and trunk route on which the incoming DISA call is being made have the applicable Call Detail Recording (CDR) options in effect,...
Page 159 Direct Inward System Access Page 159 of 1160 Caller disconnection during a DISA operation is detected by a disconnect- supervised loopstart trunk on an XFCOT card and the operation can then be ended. ISDN QSIG/EuroISDN Call Completion Call Completion on Busy Subscriber (CCBS) and Call Completion No Response (CCNR) are not supported on Direct Inward System Access (DISA) calls when the call destination is busy.
Page 160 Page 160 of 1160 Direct Inward System Access Feature implementation Task summary list The following is a summary of the tasks in this section: LD 24 – Configure the Direct Inward System Access feature for a customer. LD 16 – Define an auto-terminate trunk route for Direct Inward System Access.
Page 161 Direct Inward System Access Page 161 of 1160 NCOS Network Class of Service to be applied to DISA calls. Class of Service to be applied to DISA calls. Unrestricted. Conditionally unrestricted. Semi-restricted. Toll restricted. Conditionally toll restricted. Fully restricted. Fully restricted 1. Fully restricted 2 LD 16 –...
Page 162 Page 162 of 1160 Direct Inward System Access Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems XTRK Universal trunk card (prompted for Superloops). CUST Customer number, as defined in LD 15 RTMB Route number and Member number 0-511 1-510 For Large Systems...
Page 163: Direct Inward System Access On Unsupervised Trunks
Page 163 of 1160 Direct Inward System Access on Unsupervised Trunks Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 164 Page 164 of 1160 Direct Inward System Access on Unsupervised Trunks Feature interactions There are no feature interactions associated with this feature. Feature packaging Direct Inward System Access (DISA) package 22. Feature implementation LD 16 – Configure the Timed Forced Disconnect Timer. Prompt Response Description...
Page 165: Direct Private Network Access
Page 165 of 1160 Direct Private Network Access Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 166 Page 166 of 1160 Direct Private Network Access DISA Digit Insertion Once a DISA Directory Number (DN) is accessed, the system automatically inserts from 1 to 31 digits to save the caller from having to manually enter these digits. Dial tone is provided if the system expects to receive more digits from the caller in order to complete the call.
Page 167 Direct Private Network Access Page 167 of 1160 Authcode Last Retry can be optionally assigned on a per customer basis in LD 88, and is applicable to all call types supporting Authcode Last. All existing DISA limitations apply to the DISA Digit Insertion and DISA RAN functionalities.
Page 168 Page 168 of 1160 Direct Private Network Access Authorization Code Security Enhancement Only when an Authcode retry fails will a Security Administration (SECA) message be printed to the configured MTC, FIL console and/or the configured History File. Autodial If Autodial is programmed with a valid Authcode for Authcode Last followed by an octothorpe “#”, the existing Authcode Last operation will reject the Authcode as an invalid Authcode.
Page 169 Direct Private Network Access Page 169 of 1160 DISA RAN requires the following additional packages: • Direct Inward System Access (DISA) package 22 • Recorded Announcement (RAN) package 7 Authcode Last Retry requires the following additional packages: • Basic Authorization Code (BAUT) package 25 •...
Page 170 Page 170 of 1160 Direct Private Network Access - RTMR (0)-10-300 The maximum amount of time (in seconds) that a caller can wait for an available RAN trunk before being removed from the RAN queue and proceeding as if DISA RAN has been completed.
Page 171 Direct Private Network Access Page 171 of 1160 - RAN2 Route number for Authcode Last Retry RAN. 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems Removes and deactivates Authcode Last Retry RAN. CLAS Class code value assigned to authcode. Feature operation Operational Sequence of a DISA Call Step...
Page 172 Page 172 of 1160 Direct Private Network Access a) The caller listens to a) If DISA Digit Insertion is not defined, or DISA Digit the RAN greeting; or Insertion specifies to give dial tone to prompt the caller to enter more digits, the caller continues to Step 8. Otherwise, the inserted digits are immediately processed for call completion.
Page 173 Direct Private Network Access Page 173 of 1160 Operational Sequence of Authcode Last Step User Action Result Makes an outgoing call Authcode Last Request dial tone is given. If Authcode Last that requires Authcode RAN is defined, RAN precedes the dial tone. The caller Last.
Page 174 Page 174 of 1160 Direct Private Network Access Example of a DPNA Call Using All Three Functions In this example, User A calls from home to a DISA DN and subsequently to an ESN number as defined in the DISA Digit Insertion. When prompted for an Authcode, User A initially enters an invalid one, before being reprompted for the authcode (See Figure 1).
Page 175: Directory Number
Page 175 of 1160 Directory Number Refer to the following feature modules in this book for information on Directory Number: • “Directory Number Delayed Ringing” on page 177 • “Directory Number Expansion” on page 183 • “Flexible Attendant Directory Number” on page 341 •...
Page 176 Page 176 of 1160 Directory Number 553-3001-306 Standard 12.00 October 2003...
Page 177 Page 177 of 1160 Directory Number Delayed Ringing Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 178: Directory Number Delayed Ringing
Directory Number Delayed Ringing Operating parameters Only Meridian 1 proprietary telephones with DN key type SCN or MCN may use this feature; analog (500/2500 type) telephones are not supported. When enabling the Directory Number Delayed Ringing feature and zero is...
Page 179 Directory Number Delayed Ringing Page 179 of 1160 Attendant Recall Automatic Timed Reminder Recalls If a dialed set has DNDR defined, and an attendant re-extends a call without releasing it, the DNDR timing is not reset. If the value of the recall timer is less than that of the DNDR timer, the call is recalled to the attendant before audible notification begins.
Page 180 Page 180 of 1160 Directory Number Delayed Ringing Data Calls Private Line Ringing (PVN) Private Line Non-Ringing Set-Based Administration Enhancements These features are not supported by the Directory Number Delayed Ringing feature. Distinctive/New Distinctive Ringing The DNDR feature applies to the Distinctive Ringing feature; what applies to normal ringing with DNDR also applies to distinctive ringing.
Page 181: Feature Packaging
Directory Number Delayed Ringing Page 181 of 1160 Spanish KD3 Forced Disconnect Spanish KD3 Digital Trunk Signaling Direct Inward Dialing (DID) disconnects an incoming call if the destination does not answer in 60 seconds. If the DNDR delay is set to a value of more than 60 seconds, the KD3 DID will terminate the call and the destination never receives the audible notification.
Page 182 Page 182 of 1160 Directory Number Delayed Ringing DNDR (0)-120 Delay value in seconds. A DNDR value of zero disables the feature. If the DNDR value is an odd number, it is rounded up to the next even number. If REQ = NEW, the delay value is 0 (the default); otherwise the existing value appears.
Page 183 Page 183 of 1160 Directory Number Expansion Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 184: Directory Number Expansion
Page 184 of 1160 Directory Number Expansion • ACD position IDs • Direct Inward System Access (DISA) DNs • Centralized Attendant Service (CAS) hold DNs • Release Link Trunk (RLT) DNs in Centralized Attendant Service) • System Park DNs • Test line DNs, and •...
Page 185 Directory Number Expansion Page 185 of 1160 Incoming Digit Conversion (IDC) translates a maximum of four digits only. The Automatic Number Identification (ANI) calling number is always seven digits long. It is obtained by combining the Automatic Number Identification Listed Directory Number (ANI LDN) with one of the following: •...
Page 186 Page 186 of 1160 Directory Number Expansion ACD Load Management ACD Load Management commands have been modified to allow longer DN- related fields (ACD DN, position ID, route access code). Automatic Identification of Outward Dialing The Automatic Identification of Outward Dialing (AIOD) station identifier and trunk identifier remains four digits long.
Page 187 Directory Number Expansion Page 187 of 1160 Coordinated Dialing Plan Coordinated Dialing Plan (CDP) steering codes are expanded to a maximum of seven digits. The maximum number of digits for a complete CDP DN has increased from seven to ten (a three-digit steering code followed by a seven- digit internal DN).
Page 188 Page 188 of 1160 Directory Number Expansion Integrated Services Digital Network Refer to ISDN Primary Rate Interface: Features (553-3001-369). Night Service If the Directory Number Expansion (DNPX) package is equipped, the Night DNs can be up to seven digits; otherwise, the DN can be a maximum of four digits.
Page 189 The Distinctive Ringing capability is enabled for specific trunk groups. The Tone and Digit Switch (TDS) card provides Meridian 1 proprietary telephones with distinctive ringing cadence. This card provides a distinctive ringback tone of 440 Hz + 480 Hz on incoming calls on the designated trunks, timed for 1.64 on and 0.36 off.
Page 190: Distinctive/New Distinctive Ringing
Page 190 of 1160 Distinctive/New Distinctive Ringing Distinctive Ringing for Dial Intercom This feature allows a user to differentiate between an incoming call and a Dial Intercom call. The Dial Intercom ringing has a different cadence than regular Directory Number (DN) ringing or Distinctive Ringing. Distinctive Ringing for Dial Intercom is assignable on a per-customer basis.
Page 191 Distinctive/New Distinctive Ringing Page 191 of 1160 Call Waiting Redirection The existing Distinctive Ringing Call Forward No Answer feature is applied to calls from a Distinctive Ringing enabled trunk. If such an incoming call is receiving Call Waiting treatment on sets with Distinctive Ringing, Call Forward No Answer (CFNA), and the Call Waiting Redirection feature enabled, the DFNA timer is applied to the call instead of the CFNA timer.
Page 192 Page 192 of 1160 Distinctive/New Distinctive Ringing For example, suppose New Distinctive Ringing is enabled and a call comes in from a Distinctive Ringing enabled trunk. If the call terminates on a Meridian digital telephone with DR2 Class of Service, it rings with DR2 (frequency and warble tone), but with a cadence of 0.512 on and 0.512 off, followed by 1.024 on and 4.096 off.
Page 193: Task Summary List
LD 11 – Specify Distinctive/New Distinctive Ringing Class of Service for Meridian 1 proprietary telephones. LD 15 – Enable or disable Distinctive Ringing for Dial Intercom calls and specify Call Forward No Answer timing for trunks with Distinctive Ringing.
Page 194 Page 194 of 1160 Distinctive/New Distinctive Ringing LD 17 – Specify Distinctive or New Distinctive Ringing. Prompt Response Description Change. TYPE Configuration Record. PARM System parameters. PARM (NO) YES Change system parameters. - NDRG (NO) YES (Disable) enable New Distinctive Ringing (DRNG). Prompted only if DRNG is equipped.
Page 195 Distinctive/New Distinctive Ringing Page 195 of 1160 LD 11 – Specify Distinctive/New Distinctive Ringing Class of Service for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 196 Page 196 of 1160 Distinctive/New Distinctive Ringing 553-3001-306 Standard 12.00 October 2003...
Page 197 Page 197 of 1160 Distinctive Ringing by DN Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 198: Distinctive Ringing By Dn
Page 198 of 1160 Distinctive Ringing by DN A sub prompt for every DN key configures distinctive ringing index for incoming and outgoing calls. There are two available features for incoming and outgoing calls: • Distinctive Ringing by call source, per DN-key: The distinctive ringing given to the called set is determined by the call source (calling set).
Page 199 Distinctive Ringing by DN Page 199 of 1160 The functionality of DRDN is limited to the following DN-keys; otherwise, normal ringing is given. • Single Call Ringing (SCR) • Single Call Non-ringing (SCN) • One-way HOTLine (HOT) • Two-way HOTLine •...
Page 200 Page 200 of 1160 Distinctive Ringing by DN Call Forward No Answer, Second Level The ringing cadence for all telephones in a chain of call redirections remains the same as for the original DN called. When CFNA is activated for a set, distinctive ringing is given to the called set if the originator set is configured with DRDN, otherwise normal ringing is given.
Page 201 Distinctive Ringing by DN Page 201 of 1160 Group Call Distinctive ringing takes priority over the ringing cadence selected by the DRDN feature. Hunting Hunting occurs when the called set is busy. If the originating set is configured with DRDN the called set rings distinctively. A called set on a network call will ring distinctively with the cadence determined by the ringing index received across the network.
Page 202 LD 11 – Define the distinctive ringing cadence/tone to be used for Meridian 1 proprietary telephones and define Class of Service. LD 56 – Define the ringing cadence for analog (500/2500 type) sets, and the network and distinctive ringing tone for proprietary sets.
Page 203 Network Distinctive Ring 4 cadence for proprietary sets. - XTON 0-(2)-15 NT8D17 TDS Tone code. - CAD NT8D17 TDS Cadence code. LD 11 – Define the distinctive ringing cadence/tone to be used for Meridian 1 proprietary telephones and define Class of Service. Prompt Response Description REQ: Add new data.
Page 204 Page 204 of 1160 Distinctive Ringing by DN Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems d...d Office Data Administration System (ODAS) Station Designator of 1-6 alphanumeric characters. CUST Customer number, as defined in LD 15 DRDA Distinctive Ringing by DN enabled.
Page 205: Do Not Disturb
Page 205 of 1160 Do Not Disturb Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 206 Hunt DNDH DNDH DNDH DNDH DNDH DNDH Analog (500/ Allow 2500 type) telephone Deny Meridian 1 Allow proprietary telephone Deny Attendant Analog (500/ Allow 2500 type) telephone Deny H = Follow Hunt Directory Number (DN) A = Intercept to attendant...
Page 207 Do Not Disturb intercept treatments (Part 2 of 2) DNDT = BST DNDT = RAN DNDT = ATT Call type Hunt DNDH DNDH DNDH DNDH DNDH DNDH Meridian 1 Allow proprietary telephone Deny Internal Analog (500/ Allow 2500 type) telephone Deny Meridian 1...
Page 208 Page 208 of 1160 Do Not Disturb To enable Group Do Not Disturb (DNDG), the DNDI package must be equipped. DNDI allows the user to activate, cancel, and verify the presence of the feature. A separate Group Do Not Disturb (DNDG) key is assigned to each Attendant Console for activating the DNDG feature.
Page 209 Do Not Disturb Page 209 of 1160 Attendant Break-In For a telephone with Do Not Disturb in effect, Break-In is temporarily denied to the attendant. The Break-In lamp uses slow flash to indicate this situation. Using the Break-In key prior to dialing the destination DN circumvents this situation.
Page 210 Page 210 of 1160 Do Not Disturb China – Attendant Monitor If an attendant attempts to monitor a DN which has Do Not Disturb activated and is idle, idle DN treatment is given. Digital Private Signaling System #1 (DPNSS1) Executive Intrusion Executive Intrusion is not allowed if either of these features is active at the requested party.
Page 211 Do Not Disturb Page 211 of 1160 • Dial a DN from the ICT. • Press the DND IND key once more, and terminate the procedure by pressing the Release key on the Attendant Console. The same approach applies when cancelling Do Not Disturb for a set. To override Do Not Disturb for an extension DN: •...
Page 212 Page 212 of 1160 Do Not Disturb Network Intercom Hot Type I calls ignore the Do Not Disturb feature. Hot Line calls are presented to the defined target, even when DND is activated. Night Station A Night Station DN can be placed in DND mode. Override Priority Override Telephones with DND enabled cannot be overridden.
Page 213 Do Not Disturb Page 213 of 1160 LD 26 – Print Do Not Disturb group data. LD 12 – Add or change Individual or Group Do Not Disturb keys on an Attendant Console. LD 10 – Enable or disable lamp for analog (500/2500 type) telephones. LD 15 –...
Page 214 Page 214 of 1160 Do Not Disturb LD 26 – Add or change a Group Do Not Disturb. Prompt Response Description CHG REM Change, or remove DN in DND group. TYPE Do Not Disturb Group data block. CUST Customer number, as defined in LD 15 GPNO 0-99 DND group to be added or changed.
Page 215 Do Not Disturb Page 215 of 1160 GRP2 G0-G99 Number of the second DND group to be merged (total number of members in all merged DND groups cannot exceed 127). Prompted if REQ = MRG. G0-G99 Number of the DND group to be merged (total number of members in all merged DND groups cannot exceed 127).
Page 216 Page 216 of 1160 Do Not Disturb xx DDL Add an Individual Do Not Disturb key, where: xx = 0-19 for M2250 consoles, and xx = 0-9 for M1250 consoles. xx GND 0-99 Add a DND group key, where: xx = 0-19 for M2250 consoles, and xx = 0-9 for M1250 consoles.
Page 217: Group Do Not Disturb
Do Not Disturb Page 217 of 1160 Group Do Not Disturb There are two ways to activate DNDG: with the DNDG key or with the DNDI key. To activate DNDG using the DNDG key (Attendant Console): Press DNDG. This key already has a defined group assigned to it. The associated indicator remains steadily lit to indicate that all telephones in that DND group are in DND mode.
Page 218 Page 218 of 1160 Do Not Disturb 553-3001-306 Standard 12.00 October 2003...
Page 219: Dual Signaling On Analog Trunks
A telephone user can select any interexchange carrier for any given call by using a Carrier Access Code (CAC). A CAC comprises an Equal Access identifier and a Carrier Identification Code (CIC). Nortel Networks refers to a call preceded by a CAC as an Equal Access call.
Page 220 Page 220 of 1160 Dual Signaling on Analog Trunks Dual Signaling on Analog Trunks introduces the following trunk Classes of Service in LD 14: • DPDT = digit information is received as Dial Pulse and sent as Digitone • DTDP = digit information is received as Digitone and sent as Dial Pulse Prior to the introduction of Dual Signaling on Analog Trunks, a similar functionality was available when trunks were programmed for DTMF signaling.
Page 221: Operating Parameters
Dual Signaling on Analog Trunks Page 221 of 1160 Operating parameters The new Classes of Service (DPDT and DTDP) are mutually exclusive with DIP, DTN, MFC, MFE, MFK, MFR and MFX. If Dual Signaling on Analog Trunks is used on a trunk with DPDT programmed, a DTR is not involved with incoming trunk traffic.
Page 222 Page 222 of 1160 Dual Signaling on Analog Trunks Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 223: Electronic Brandlining
Page 223 of 1160 Electronic Brandlining Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 224 Page 224 of 1160 Electronic Brandlining Incremental Software Management An Incremental Software Management (ISM) parameter is introduced with the Electronic Brandlining feature. This ISM parameter is used to transfer custom display information from the Order Management System to system software. The Electronic Brandlining ISM value is copied from the appropriate tape/keycode/file into system software during sysload.
Page 225 When the Electronic Brandlining ISM parameter is equal to the Terminal Text Broadcast value, the customized brandline to be displayed is initially defaulted to NORTEL. This brandline can then be configured to display a different customized brandline. The customized brandline can have a maximum of 24 characters, each of which must be supported by the North American Meridian Modular set display firmware.
Page 226 Page 226 of 1160 Electronic Brandlining In addition to displaying a customized brandline, the Terminal Text Broadcast functionality can also be used to broadcast a customized text string on the idle display screen of a Meridian Modular set. The text string can have a maximum of 24 supported characters (See Tables 3 and 4).
Page 227 Electronic Brandlining Page 227 of 1160 Supported characters Table 3 lists the 7-bit ASCII Roman characters and the corresponding hexadecimal representations that are supported by the Electronic Brandlining feature. Table 3 Valid 7-bit ASCII Roman Characters 553-7373.EPS Features and Services Book 2 of 3 (D to M)
Page 228 Page 228 of 1160 Electronic Brandlining Table 4 lists the 8-bit non-ASCII Roman characters and the corresponding hexadecimal representations that are supported by the Electronic Brandlining feature. Table 4 Valid 8-bit non-ASCII Roman Characters 553-7369.EPS Note: Characters that are listed in Tables 3 and 4 are available with North American Version 18 firmware.
Page 229 Meridian Modular display screen is blank, as per existing functionality. Figure 5 shows the default brandline (NORTEL) displayed on an idle Meridian Modular set. Figure 5 An idle Meridian Modular display screen with the Default Electronic Brandlining, “NORTEL” displayed JAN 02 10:15 P NORTEL HOLD 553-7614.EPS...
Page 230 Page 230 of 1160 Electronic Brandlining Operating parameters The Electronic Brandlining feature applies to Meridian Modular sets that are equipped with a display screen and the appropriate Meridian Modular display firmware. Meridian Modular sets include: M2008, M2016, M2616, M2216ACD1, and M2216ACD2. The Meridian Modular display firmware, North American Version 18 (Three Language Display) or later, is required for Meridian Modular sets to use the Electronic Brandlining feature.
Page 231 “NORTEL” is displayed. If the Electronic Brandlining ISM parameter is set to the Terminal Text Broadcast value and the customized text string is configured as “NORTEL” or blank, the NORTEL_BRAND option does not apply. The NORTEL_BRAND option only applies to toggles between “NORTEL” and a blank second line if the Electronic Brandlining ISM parameter is set to an Electronic Brandlining ISM default value.
Page 232 Page 232 of 1160 Electronic Brandlining No changes are made to the features which currently output information on the second line of the idle display screen of a Meridian Modular set. These features and their output have precedence over the Electronic Brandlining feature.
Page 233 Electronic Brandlining Page 233 of 1160 Display key When the Display (DSP) key is first pressed, the display screen is blank. When any other key is pressed after the DSP key is pressed, all relevant information is displayed. The Electronic Brandlining custom display is not displayed during the DSP key process until Lamp Audit updates the display screen with the time and date (when applicable).
Page 234: Feature Packaging
Task summary list The following is a summary of the tasks in this section: LD 17 – Configure the NORTEL Electronic Brandline. LD 17 – Enter a customized text string. LD 11 – Enable the display on a Meridian Modular set.
Page 235 Electronic Brandlining Page 235 of 1160 LD 17 – Configure the NORTEL Electronic Brandline. Prompt Response Description Change existing data. TYPE PARM System Parameters. NORTEL_BRAND (YES) “NORTEL” Electronic Brandline is displayed (default). “NORTEL” Electronic Brandline is not displayed. NORTEL_BRAND is only prompted when the ISM parameter is set to the default value.
Page 236 Page 236 of 1160 Electronic Brandlining - - PWD2 x...x Password 2. The second level administration password is needed to allow configuration of the Terminal Text Broadcast customized text string. - - SUPPORTED_TEXT_ONLY Change customized text string by text string input. (YES) Enter YES to input by text string, and the IDLE_DISP_STRING prompt is...
Page 237 Electronic Brandlining Page 237 of 1160 - - - IDLE_DISP_CHAR nn Enter the customized text string character by character. c = one supported character hh = 2 hexadecimal digits (0-9, A-F, a- f), representing a supported character. nn (01-24) is the position of the character in the customized text string.
Page 238: Feature Operation
Page 238 of 1160 Electronic Brandlining LD 11 – Enable the display on a Meridian Modular set. Prompt Response Description REQ: Add new data. Change existing data. TYPE: aaaa Telephone type, where aaaa is: 2008, 2016, 2216, 2616. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems...
Page 239: Feature Description
Page 239 of 1160 Electronic Switched Network Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 240: Electronic Switched Network
Page 240 of 1160 Electronic Switched Network Basic Alternate Route Selection Basic Alternate Route Selection (BARS) enables calls placed to another location to be routed automatically over the least expensive route. After the Basic Alternate Route Selection (BARS) access code and the desired number have been dialed, Basic Alternate Route Selection (BARS) automatically tries alternate routes to the destination and completes the call over the least expensive route available at the time of dialing.
Page 241: Coordinated Dialing Plan
Electronic Switched Network Page 241 of 1160 Coordinated Call Back Queuing Coordinated Call Back Queuing (CCBQ) enables telephones eligible for Ring Again (RGA) at the Main to be offered CBQ when network calls are blocked at the serving Node. When facilities become available at the Node, the call originator at the Main is alerted by a callback (identical to an RGA callback) from the Node.
Page 242 Change (LD 90), refer to the Software Input/Output: Administration (553- 3001-311). Network Alternate Route Selection Network Alternate Route Selection (NARS) is an integral part of Nortel Networks’s ESN. Network Alternate Route Selection (NARS) is designed for large business customers with numerous distributed operating locations, enabling the customer to tie together the switches at the various operating locations to create a private telecommunications network.
Page 243 Electronic Switched Network Page 243 of 1160 BARS/NARS Incoming Trunk Group Exclusion Incoming Trunk Group Exclusion (ITGE) is an enhancement to the BARS/ NARS feature. Standard call blocking is applied on outgoing calls to a specific Numbering Plan Area (NPA), NXX, Special Number (SPN), or Location Code (LOC) at the ESN node if the call is from a specific incoming trunk group.
Page 244 Page 244 of 1160 Electronic Switched Network • Ranges defined within a LOC must be unique. Overlapping or duplication of ranges is not permitted. • The number of digits must be the same in each Direct Inward Dialing (DID) range. •...
Page 245: Network Call Transfer
• operation identical to that of Call Transfer (XFER) NXFER operates within the following parameters: • Meridian 1 proprietary telephones must be equipped with a Call Transfer key. • Network Signaling (NSIG) must be provided on both switches. Features and Services...
Page 246 Page 246 of 1160 Electronic Switched Network Network Signaling Network Signaling (NSIG) provides a proprietary signaling protocol for transmission of network call information between switches that operate in a private network environment with Basic/Network Alternate Route Selection (BARS/NARS) or CDP. Network Signaling (NSIG) can be equipped at the Node and Main switches.
Page 247: Operating Parameters
OHQ is described in Basic Network Features (553-3001- 379). Operating parameters Refer to the appropriate Nortel Networks technical publication for each ESN feature. Feature interactions Refer to Electronic Switched Network: Signaling and Transmission Guidelines (553-3001-180) for ESN feature interactions.
Page 248: Feature Packaging
Page 248 of 1160 Electronic Switched Network Feature packaging Basic Authorization Code (BAUT) package 25 requires: • Charge Account/Authorization Code (CAB) package 24. Basic Alternate Route Selection (BARS) package 57 requires: • Basic Routing (BRTE) package 14 • Network Class of Service (NCOS) package 32 Coordinated Dialing Plan (CDP) package 59 requires: •...
Page 249: Feature Implementation
Electronic Switched Network Page 249 of 1160 Network Traffic (NTRF) package 29 requires at least one of the following: • Basic Alternate Route Selection (BARS) package 57 • Network Alternate Route Selection (NARS) package 58 • Coordinated Dialing Plan (CDP) package 59 •...
Page 250 Page 250 of 1160 Electronic Switched Network 553-3001-306 Standard 12.00 October 2003...
Page 251: Emergency Services Access
Page 251 of 1160 Emergency Services Access Emergency Services Access (ESA) is a feature that places a customer in compliance with new federal legislation that requires the Private 911 type of functionality provided by ESA. Please note, however, that the ESA feature is also generally useful for users who are not subject to legislation, and is broad enough to be used in different countries.
Page 252 Page 252 of 1160 Emergency Services Access 553-3001-306 Standard 12.00 October 2003...
Page 253: End Of Selection
Page 253 of 1160 End of Selection Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 254 Page 254 of 1160 End of Selection Operating parameters The Central Office must be equipped to handle the special signaling requirements associated with the End of Selection feature described above. The End of Selection feature is available with either the QPC357 or NTD9447 pack for analog trunks, or the QPC536 pack for 2 Mbit digital trunks.
Page 255 Page 255 of 1160 End of Selection Busy Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 256: End Of Selection Busy
Page 256 of 1160 End of Selection Busy Feature interactions There are no feature interactions associated with this feature. Feature packaging International Supplementary Features (SUPP) package 131. Feature implementation LD 16 – Create or modify data for trunk routes. Prompt Response Description End of Selection (EOS) and BSY signals are enabled.
Page 257: Contents
Page 257 of 1160 End-of-Dialing on Direct Inward/Outward Dialing Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 258 Page 258 of 1160 End-of-Dialing on Direct Inward/Outward Dialing Feature interactions There are no feature interactions associated with this feature. Feature packaging International Supplementary Features (SUPP) package 131. Feature implementation No change to existing configuration is required for the End-of-dialing on Direct Inward/Outward Dialing feature.
Page 259: End-To-End Signaling
Page 259 of 1160 End-to-End Signaling Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 260 Page 260 of 1160 End-to-End Signaling Attendant End-to-End Signaling The attendant can send DTMF tones to either the source or destination party using the AEES key on the Attendant Console. If there are two receiving parties on the current active loop key, the attendant can press the EXCL SRC or EXCL DEST key to exclude one of the connected parties before pressing the AEES key (defined in LD 12).
Page 261 End-to-End Signaling Page 261 of 1160 Feature interactions End-to-End Signaling feature interactions Agent/All Observe In the Agent/All Observe mode, a supervisor, agent, and customer are all in a conference call. This feature uses Conference EES. Attendant End-to-End Signaling An Attendant Console in Attendant End-to-End Signaling mode can communicate with the source or destination party through in-band DTMF tones on an established speech path.
Page 262 Page 262 of 1160 End-to-End Signaling Call Party Name Display When entered after a call is answered, EES digits are displayed immediately following the CPND name of the connected party. Leading DN digits and name characters may be shifted out of the display window. Conference End-to-End Signaling Improved EES does not apply when the parties are in a conference call.
Page 263 End-to-End Signaling Page 263 of 1160 Stored Number Redial End-to-End Signaling (EES) activates after a call to a trunk is established by expiration of the end-of-dial timer. Further digits dialed are not stored by the SNR feature once it is in EES mode. Attendant End-to-End Signaling feature interactions Attendant Administration While in the Attendant Administration mode, pressing the AEES key is...
Page 264: Task Summary List
Page 264 of 1160 End-to-End Signaling End-to-End Signaling (station level) The Attendant Console and the telephone receiving AEES cannot both activate EES simultaneously. Interposition call When an attendant is actively connected to another console using Interposition Attendant Call, AEES is blocked. During an Interposition Call Transfer, however, the console that is actively connected to a telephone can perform AEES, provided the party connected to the other Attendant Console is excluded.
Page 265 End-to-End Signaling Page 265 of 1160 LD 15 – Enable End-to-End Signaling tone feedback. Prompt Response Description REQ: Change. TYPE: Features and Options. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems - EEST (NO) YES NO = No EES feedback tone is given to the telephone.
Page 266 Page 266 of 1160 End-to-End Signaling LD 56 – Specify the cadence for the EES feedback tone. Prompt Response Description CHG NEW Change, or add. TYPE Flexible Tones and Cadences. TABL FTC table number. HCCT Hardware Controlled Cadence. EEST No response expected; this is an informational prompt. - TDSH i bb cc tt TDS external, burst, cadence, and tone.
Page 267: End-To-End Signaling Display Enhancement
Page 267 of 1160 End-to-End Signaling Display Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 268 Page 268 of 1160 End-to-End Signaling Display Enhancement With the EESDSP feature enabled, the user's display shows all the EES digits as dialed. EES digits display when you enter them after a call is answered. The digits appear following the Call Party Name Display (CPND) name of the connected party.
Page 269 End-to-End Signaling Display Enhancement Page 269 of 1160 When the End-to-End Signaling Display Enhancement option is enabled, the Attendant Console display shows the EES digits entered while in the EES mode. For QCW4 type Attendant Consoles, the digits appear on the one line display.
Page 270 Page 270 of 1160 End-to-End Signaling Display Enhancement Feature implementation LD 15 – Enable the End-to-End Signaling Display Enhancement feature. Prompt Response Description REQ: Change existing data. TYPE: Customer Features and options. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems ..
Page 271 A telephone user can select any interexchange carrier for any given call by using a Carrier Access Code (CAC). A CAC comprises an Equal Access identifier and a Carrier Identification Code (CIC). Nortel Networks refers to a call preceded by a CAC as an Equal Access call.
Page 272: Equal Access Compliance
Selective equal access lets aggregators choose to block direct-dialed calls that result in charges to the originating telephone. Aggregators cannot block operator-assisted calls. Nortel Networks complies with the FCC Equal Access rules in dockets 90-313, 91-35, and their appendixes. Equal Access dialing plans The system software supports Equal Access dialing plans as follows: •...
Page 273: Route Types
Equal Access Compliance Page 273 of 1160 Legend: CAC = Carrier Access Code (101XXXX) NPA = Numbering Plan Area (area code in the North American Numbering Plan) NXX = end-office code (N = any digit except 0 or 1; X = any digit (0–9)) XXXX = any four digits CC = Country Code NN = National Number...
Page 274 Page 274 of 1160 Equal Access Compliance BARS/NARS routing Equal Access determines restrictions without looking at a call’s originating type (ESN or Direct Access). Routing has no effect on Equal Access call restriction: calls receive the same restriction treatment whether they originate from a trunk access code or from BARS/NARS.
Page 275 Selective Carrier Restriction functionality. Carrier Identification Code Expansion continues to provide the selective blocking function required by the FCC; Nortel Networks and the FCC interpret the term “selective” differently. For these reasons, prompts pertaining to General Carrier Restriction and Selective Carrier Restriction in LD 16 no longer appear.
Page 276 Page 276 of 1160 Equal Access Compliance The interdigit timeout for non-leftwise-unique prefixes 0 and 01 is fixed for a given carrier network. Therefore, Equal Access connects the call to the Central Office trunk if the user dials Carrier Access Code + 0 and allows the end-of-dialing timer to expire.
Page 277 Equal Access Compliance Page 277 of 1160 Use route list index 100 to route Equal Access calls. ENTR Route entry number for this route list index (0 if this is the first entry). ROUT Send Equal Access calls over Route 10. LD 90 –...
Page 278 Page 278 of 1160 Equal Access Compliance LD 10 – Assign a NCOS to an Analog Telephone. Prompt Response Description REQ: Change existing set data. TYPE: Specify set type. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems NCOS Network Class of Service group number.
Page 279 Equal Access Compliance Page 279 of 1160 - NTOL (DENY) ALOW Specify that Equal Access North American calls billed to originating telephone are to be denied. - ITOL (DENY) ALOW Specify that Equal Access international calls billed to originating telephone are to be denied. Feature operation No specific operating procedures are required to use this feature.
Page 280 Page 280 of 1160 Equal Access Compliance 553-3001-306 Standard 12.00 October 2003...
Page 281: Extended Did/Dod Software
Page 281 of 1160 Extended DID/DOD Software Support – Europe Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 282 Page 282 of 1160 Extended DID/DOD Software Support – Europe Seizure acknowledgment on outgoing traffic In order to provide this functionality, LD 14 has to be modified in order to allow Ear and Mouth (E&M) signaling to be configured for DID trunk on an XDID card.
Page 283: Disconnect Supervision
Extended DID/DOD Software Support – Europe Page 283 of 1160 DID to TIE connection, subject to configured trunk barring and Class of Service restrictions To provide this functionality, the DITI prompt in LD 15 has to be configured to YES. Line Break Alarm To provide this functionality, an incoming SSD message, BAR, has been defined to trigger the Trunk Failure Monitor feature whenever a problem...
Page 284 Page 284 of 1160 Extended DID/DOD Software Support – Europe Unsupported Class of Service If an attempt is made to download an unsupported configuration during regular enabling of the pack or during audit, the pack responds with a problem report type 3 message. The error message ERR5327 is printed out on the TTY and the trunk is disabled.
Page 285 Extended DID/DOD Software Support – Europe Page 285 of 1160 Audit conflict reporting and PPM event reporting To support this functionality, a channel and card parameter download audit is performed during initialization and when LD 30 is run as a midnight routine. This is to ensure that the software configuration is the same as the configuration stored in the hardware.
Page 286: Call Blocking
Page 286 of 1160 Extended DID/DOD Software Support – Europe Call blocking Before disabling a trunk, the software requires confirmation that the trunk is in the idle state. To support this functionality, the software disable sequence has been modified. The software waits for an idle state message from the XDID pack before sending a disable message to the trunk.
Page 287 Extended DID/DOD Software Support – Europe Page 287 of 1160 • Selectable DN Size • Partial Dial Timing • Seizure Acknowledgment • DID Restricted Class of Service • DID to TIE Connection, and • Enhanced Night Service. Japanese DID trunk For Japanese DID trunk support, DID to TIE (DTOT) package 176 must be removed due to tariff restrictions.
Page 288: Feature Packaging
Feature packaging The Extended DID/DOD Software Support feature requires the following packages: • Meridian 1 Superloop Administration (XCT1) package 205, which has the following requirements: — Intelligent Peripheral Equipment (XPE) package 203 — International Supplementary Features (SUPP) package 131 — ISDN Supplementary Features (ISDNS) package 161 —...
Page 289 Extended DID/DOD Software Support – Europe Page 289 of 1160 LD 15 – In the Customer Data Block, allow DID to TIE connections. Prompt Response Description REQ: NEW CHG Add or change. TYPE: ISDN and ESN Networking options - DITI DID to TIE connections are allowed.
Page 290 Page 290 of 1160 Extended DID/DOD Software Support – Europe ICF 0 Incoming Flash timer OGF 0 Outgoing Flash timer DSI 360000 Disconnect Supervision timer NEDC Near End Disconnect Control Either end control FEDC Far End Disconnect Control Either end control Message Registration Buffered PPM signals to be counted on this route M&MM Lead non-buffered is used.
Page 291 Extended DID/DOD Software Support – Europe Page 291 of 1160 SIGL Ear And Mouth (E&M) signaling (note that this prompt uses the letter “A”, instead of the “&” which is more commonly used in the abbreviation of Ear and Mouth). STRI Immediate Start arrangement Incoming.
Page 292 Page 292 of 1160 Extended DID/DOD Software Support – Europe 553-3001-306 Standard 12.00 October 2003...
Page 293 Page 293 of 1160 Extended Flexible Central Office Trunk Software Support Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 294: Extended Flexible Central Office Trunk Software Support
Page 294 of 1160 Extended Flexible Central Office Trunk Software Support • NT5K93BA (Norwegian non-PPM) • NTAG03AA (Dutch COT) • NTAG04AA (Dutch DID/COT) • NT5K18BA (New Zealand) • NT5K99AA (Spanish PPM), and • NT5K99BA (Spanish non-PPM). The NT5K18AA (UK XFCOT) is not affected by the software changes introduced to support the XFCOT packs.
Page 295 Extended Flexible Central Office Trunk Software Support Page 295 of 1160 Tone Supervised Central Office Trunk with downloadable Busy Tone parameters A tone supervised COT has a busy tone detector on each unit. Busy tone is provided by the PSTN when the far end releases from outgoing and incoming trunks.
Page 296 Page 296 of 1160 Extended Flexible Central Office Trunk Software Support • Static Loss Pad Selection. Trunk pad selection controls transmission loss. A pad may be inserted within or outside an XFCOT trunk card to allow a call to terminate on a station or another trunk. Two pad types are available to support long line or short line.
Page 297 Extended Flexible Central Office Trunk Software Support Page 297 of 1160 • Balance impedance adjustment. It is possible to download the balance and termination impedance configured by a craftsperson for a NT5K90AA (Danish PPM) or NT5K90BA (Danish non-PPM) unit. The termination impedance is defaulted to value of 600 ohms.
Page 298 Page 298 of 1160 Extended Flexible Central Office Trunk Software Support The following table summarizes the downloaded software configurations that each XFCOT card supports. Table 5 Downloaded configurations for XFCOT cards XFCOT card Hardware Signaling supported Downloaded Periodic Pulse I.D. SUPN Metering (PPM) supported...
Page 299: Feature Interactions
Extended Flexible Central Office Trunk Software Support Page 299 of 1160 The new XFCOT trunks cannot support the PPM frequency characteristics, configured as the PPM ID, for each trunk. The PPM ID is configured for the first trunk configured for the pack, and cannot be changed unless all trunks are removed from the pack and then reconfigured.
Page 300 The balance impedance may now be configured on the NT5K90AA (Danish PPM) or NT5K90BA (Danish non-PPM) card. Feature packaging Meridian 1 Superloop Administration (XCT1) package 205. Dependencies: Intelligent Peripheral Equipment (XPE) package 203; PPM/ Message Registration (MR) package 101; Trunk Failure Monitor (TFM) package 182;...
Page 301: Feature Implementation
Extended Flexible Central Office Trunk Software Support Page 301 of 1160 Feature implementation LD 14 – Configure the trunk parameters for the new XFCOT cards. Prompt Response Description CDEN 4D 8D Card Density, where: 4D = Quad density, and 8D = Octal density. SIGL ALS signaling on COT trunk with ground start (applies to the NTAG04AA unit only).
Page 302 Page 302 of 1160 Extended Flexible Central Office Trunk Software Support PPID (0)-15 PPM country ID. Must be configured if PPM is enabled on the route. One PPID type per card. Trunks must be removed from a card to change PPID. Choose from one of the following PPM IDs, according to country: (0) –...
Page 303 Extended Flexible Central Office Trunk Software Support Page 303 of 1160 Class of Service options. (SHL) LOL Enter SHL for short line (LOL for long line) static loss pad selection. (XBAT) BAT Enter BAT for battery supervised COT; (XBAT) for no battery supervision.
Page 304 Page 304 of 1160 Extended Flexible Central Office Trunk Software Support 553-3001-306 Standard 12.00 October 2003...
Page 305 Page 305 of 1160 Extended Multifrequency Compelled Sender/Receiver Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 306 Page 306 of 1160 Extended Multifrequency Compelled Sender/Receiver In support of the NT5K21AA card, the system software has been modified as follows: • Four DS-30X channels are provided for simultaneous generation and detection (forward and backwards) of MFC digits • Four DS-30X channels are provided for alternate generation and detection of MFE digits (software selectable) •...
Page 307 Extended Multifrequency Compelled Sender/Receiver Page 307 of 1160 Operating parameters Both A-law and µ-law, which are software selectable, are supported. But when a Companding Law is selected in LD 97, it is supported on a system basis. System parameters have to be downloaded on the NT5K21AA card in the following cases: •...
Page 308: Task Summary List
Page 308 of 1160 Extended Multifrequency Compelled Sender/Receiver • Multifrequency Compelled Signaling (MFC) package 128. • Multifrequency Signaling for SOCOTEL (MFE) package 135. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 97 – Download the system parameters, and define the Multifrequency Minimum Receiver Level (MFRL).
Page 309 Extended Multifrequency Compelled Sender/Receiver Page 309 of 1160 LD 14 – Create the trunk data block, and define the range of Multifrequency Digit Level (MFL). Prompt Response Description (0)-15 Multifrequency digit level. Expanded from 0-7 to 0-15 for Superloop only. Enter the MFC digit level required for signals to the Public Switched Telephone Network (PSTN).
Page 310: Extended Multifrequency Compelled Sender/Receiver
Page 310 of 1160 Extended Multifrequency Compelled Sender/Receiver 553-3001-306 Standard 12.00 October 2003...
Page 311 Page 311 of 1160 Extended Tone Detector Global Parameters Download Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 312: Extended Tone Detector Global Parameters Download
Page 312 of 1160 Extended Tone Detector Global Parameters Download This feature allows several new parameters and a new message to be downloaded onto the new global XTD pack, the NT5K48AA. The new parameters, grouped under the categories of first stage dialtone detection, second stage dialtone detection, and XDTR minimum accept level, are: •...
Page 313 Feature interactions There are no feature interactions associated with this feature. Feature packaging Intelligent Peripheral Equipment (XPE) package 203; and Meridian 1 Superloop Administration (XCT1) package 205. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 97 –...
Page 314 Page 314 of 1160 Extended Tone Detector Global Parameters Download LD 13 – Define the protected data block of the XTD card. LD 16 – Define the route protected data block of the XTD card. LD 97 – Configure all the first- and second- stage dial tone detection parameters (TYPE = DTD). Prompt Response Description...
Page 315 Extended Tone Detector Global Parameters Download Page 315 of 1160 LD 97 – Configure the flexible XDTR minimum accept level parameter (TYPE = DTR). Prompt Response Description TYPE First- and second-stage dial tone detection parameters. MINL 3-(42)-48 Minimum accept level for Digitone Receivers in dBM, which is the absolute value of the minimum accept level.
Page 316 XTDT (0)-7 Extended Tone Detector Table Number, prompted with Meridian 1 Superloop Administration (XCT1) package 205. Must be the same value as defined in LD 13. If a table other than 0 is entered, it must have already been configured in LD 97.
Page 317: Fast Tone Digit Switch
Page 317 of 1160 Fast Tone Digit Switch Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 318 Page 318 of 1160 Fast Tone Digit Switch Operating parameters Tone Digit Switch cards QPC197 and QPC251 cannot coexist with the QPC609 or NT8D17 within the same system. Feature interactions There are no feature interactions associated with this feature. Feature packaging Fast Tone and Digit Switch (FTDS) package 87 has no feature package dependencies.
Page 319 Page 319 of 1160 FCC Compliance for DID Answer Supervision Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 320 Page 320 of 1160 FCC Compliance for DID Answer Supervision This feature is designed specifically for telephone calls coming in through Direct Inward Dialing (DID) trunks. Answer supervision for all other types of telephone calls is not affected. This feature works in conjunction with the following types of calls: •...
Page 321 FCC Compliance for DID Answer Supervision Page 321 of 1160 • For DID calls terminating at the system, the system returns answer supervision based on the terminating condition. For DID calls forwarded to Public Switched Networks (PSN) or private networks, the system returns answer supervision based on the condition of the outgoing trunk (whether answered or timed out).
Page 322: Fcc Compliance For Did Answer Supervision
Page 322 of 1160 FCC Compliance for DID Answer Supervision Answer supervision DID call terminating status returned with FCC Compliance Not answered Busy signal Recorder signal Calls forwarded to Public Switched Network Because it is uncertain whether or not the far end will return answer supervision, the system uses the EOD and ODT timers.
Page 323 FCC Compliance for DID Answer Supervision Page 323 of 1160 DID calls forwarded to private networks Answer supervision is not always returned on TIE trunks because some TIE trunks leased from public carriers are connected to COs that do not support answer supervision.
Page 324 Page 324 of 1160 FCC Compliance for DID Answer Supervision • routed to a Recorded Announcement that can be administered by the Customer Premises Equipment (CPE) user, and • routed to a dial prompt. This equipment returns answer supervision on all DID calls forwarded back to the PSTN.
Page 325 FCC Compliance for DID Answer Supervision Page 325 of 1160 ISDN trunks Both incoming and outgoing Integrated Services Digital Network (ISDN) trunks are affected by this feature. • For ISDN incoming DID trunks, the connect message is returned when answer supervision is returned or when the end of dial timer expires. •...
Page 326 Page 326 of 1160 FCC Compliance for DID Answer Supervision 553-3001-306 Standard 12.00 October 2003...
Page 327 Page 327 of 1160 FCC Compliance for Equal Access Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 328 Page 328 of 1160 FCC Compliance for Equal Access The two types of Equal Access calls that may be restricted are: • North American toll calls (1+NPA+NXX+XXXX),where NPA = Number Plan Area, NXX = any three digits with N being any digit except 0 or 1, and XXXX = any four digits, and •...
Page 329 FCC Compliance for Equal Access Page 329 of 1160 GCR permits a configuration of allowing or denying all North American Equal Access toll calls and all international Equal Access toll calls. This GCR restriction is based on call type only, and does not take into account the dialed Carrier Identification Code.
Page 330: Fcc Compliance For Equal Access
Page 330 of 1160 FCC Compliance for Equal Access This feature does not restrict calls made by an attendant. The # sign is not outpulsed by the system, as recommended in the FCC Bellcore North American Dialing Plan. The operator cut-through dialing sequence of 10XXX#, which is recommended in the FCC Bellcore North American Dialing Plan, is not supported on the system.
Page 331 FCC Compliance for Equal Access Page 331 of 1160 LD 16 – Apply Equal Access call restriction to this route. Prompt Response Description EQAR (NO) YES Enable Equal Access Restrictions. Prompted when TKTP = CO, FEX, WAT, or ISA, and ICOG = OGT, or IAO.
Page 332 Page 332 of 1160 FCC Compliance for Equal Access Feature operation The dialing sequence for Equal Access calls on the system is: • Access Code (either trunk or NARS/BARS) • Carrier Access Code (CAC). The CAC is comprised of the Equal Access code (10) and the Carrier Identification Code (CIC) (any three digits).
Page 333: First-Second Degree Busy Indication
Page 333 of 1160 First-second Degree Busy Indication Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 334 Page 334 of 1160 First-second Degree Busy Indication Feature packaging This feature is packaged in International Supplementary Features (SUPP) package 131. Feature implementation LD 15 – At the OPT prompt, deny/allow Attendant Busy Display Prompt Response Description REQ: NEW CHG Add, or change.
Page 335 Page 335 of 1160 Flexible Attendant Call Waiting Thresholds Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 336: Flexible Attendant Call Waiting Thresholds
Page 336 of 1160 Flexible Attendant Call Waiting Thresholds When there are no more calls waiting in the attendant queue, the CWL is turned off. The Flexible Attendant Call Waiting Thresholds (FACWT) feature allows the thresholds to be defined as a percentage of the active consoles, consoles which are not in Position Busy or Night Service, or as a fixed number.
Page 337 Flexible Attendant Call Waiting Thresholds Page 337 of 1160 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 – The Customer Data Block service change accepts the options FACD and FACA to be defined as a customer option. The range and usage of the CWCL thresholds is defined by the FAC option selected.
Page 338 Page 338 of 1160 Flexible Attendant Call Waiting Thresholds - OPT (FACD) FACA Options for customer: (Flexible Attendant Call Waiting Thresholds Denied), Flexible Attendant Call Waiting Thresholds Allowed. (Denies), Allows the attendant Call Waiting thresholds to be defined as a percentage of active attendants. - CWCL xxxyyy Call Waiting Lamp thresholds...
Page 339 Flexible Attendant Call Waiting Thresholds Page 339 of 1160 CUST Customer number, as defined in LD 15 1-63 Console Presentation Group: ACG (Attendant Console Group) number. AODN CWCL xxxyyy Call Waiting Lamp thresholds Where xxx defines the lower threshold and yyy defines the upper threshold.
Page 340 Page 340 of 1160 Flexible Attendant Call Waiting Thresholds Table 9 Upper and lower limits of calls waiting versus number of active attendants Number of calls Number of calls Number of active waiting in queue to waiting in queue to attendants achieve 100% lower achieve 200% upper...
Page 341 Page 341 of 1160 Flexible Attendant Directory Number Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 342: Flexible Attendant Directory Number
Page 342 of 1160 Flexible Attendant Directory Number Feature interactions Directory Number Expansion The attendant DN can have up to seven digits if the Directory Number Expansion (DNXP) package is equipped. Feature packaging This feature is included in base System Software. Feature implementation LD 15 –...
Page 343: Flexible Busy Tone Timer
Page 343 of 1160 Flexible Busy Tone Timer Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 344 Page 344 of 1160 Flexible Busy Tone Timer Feature packaging This feature is packaged in the International Supplementary Features (SUPP) package 131. Feature implementation LD 16 – Set data for Flexible busy/overflow time to implement the flexible Busy Tone Timer feature: Prompt Response...
Page 345 Page 345 of 1160 Flexible Dial Tone Detection Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 346 Page 346 of 1160 Flexible Dial Tone Detection This feature has the following three options: Dial Tone Position (DTP) With the DTP option an Outgoing Access Code (OAC) is selected. Then FDTD verifies the dialed digits against the OAC (for example, country code) of up to four digits.
Page 347 Flexible Dial Tone Detection Page 347 of 1160 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 16 – Set data for Flexible busy/overflow time. LD 56 – Create tone and ringing parameters for one or more customers. LD 16 –...
Page 348: Flexible Dial Tone Detection
Page 348 of 1160 Flexible Dial Tone Detection 553-3001-306 Standard 12.00 October 2003...
Page 349 Page 349 of 1160 Flexible Direct Inward Dialing Prior to the introduction of the Flexible Direct Inward Dialing (FDID) feature, hotels were required to purchase a large number of DID numbers that matched the number of hotel guest rooms. These DID DNs must be coordinated with the local exchange and become permanent in the system.
Page 350: Flexible Direct Inward Dialing
Page 350 of 1160 Flexible Direct Inward Dialing 553-3001-306 Standard 12.00 October 2003...
Page 351: Flexible Feature Codes
Page 351 of 1160 Flexible Feature Codes Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 352 The basic FFC operation allows a telephone to access features normally available by dialing SPRE codes. FFCs are not supported, however, on a Meridian 1 proprietary telephone that is attempting a call pickup on a Dial Intercom ringing call. A telephone can access a feature using FFC only if that telephone can currently access the same feature using SPRE dialing.
Page 353 Flexible Feature Codes Page 353 of 1160 • Electronic Lock (any function) • Ring Again (activate or deactivate) • Room Status (any function) • Speed Call Controller (add to Speed Call list), and • Store Number (erase). Confirmation Tone for FFC is returned when a predefined string is used as the end-of-dialing indicator for the following activities: •...
Page 354: Flexible Feature Codes
Page 354 of 1160 Flexible Feature Codes Changes to the Station Control Passwords (SCPWs) do not take affect until after a data dump and SYSLOAD. Configuring the system or enabling the feature changes SCPL = 0 in LD 15 to any length. This change takes effect immediately.
Page 355 From one to three end-of-entry characters are defined in LD 15. Call Pickup Call Pickup, Directed FFC codes are not supported on a Meridian 1 proprietary telephone during an attempt to pick up a Dial Intercom ringing call. China – Flexible Feature Codes - Outgoing Call Barring Flexible Feature Codes containing a “*”...
Page 356 Page 356 of 1160 Flexible Feature Codes Controlled Class of Service If Electronic Lock (ELK) is activated, the CCRS Class of Service is used whether Controlled Class of Service (CCOS) is active or not. ELK takes precedence over CCOS. If ELK is deactivated, the set is treated as per existing operation.
Page 357 Flexible Feature Codes Page 357 of 1160 The Flexible Feature Code (FFC) feature will not be affected if the FFCs begin with “*” or “#”, since before translation begins if the first digit is an “*” or “#” pretranslation will not be done. If any digits follow the FFC code, the first of the digits that follows will be pretranslated.
Page 358 LD 15 – Set parameters for Flexible Feature Code. LD 10 – Set Station Control Password Length for analog (500/2500 type) telephones. LD 11 – Set Station Control Password Length for Meridian 1 proprietary telephones. LD 57 – Define numbers for Flexible Feature Code.
Page 359 Station Control Password (must be same length as SCPL in LD 15; enter X to delete password). CCSA Enable CCOS for Electronic Lock (ELK) and Remote Call Forward (RCFW). LD 11 – Set Station Control Password Length for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 360 Page 360 of 1160 Flexible Feature Codes SCPW xx...xx X Station Control Password. Must be the same length as SCPL in LD 15. Enter X to delete the password. Delete the password only if SCPL = 0; otherwise receive an error code for no password to fit the SCPL.
Page 361 Flexible Feature Codes Page 361 of 1160 - AWUA xxxx Automatic Wake Up Activate code. - AWUD xxxx Automatic Wake Up Deactivate code. - AWUV xxxx Automatic Wake Up Verify code. - CDRC xxxx Call Detail Recording Charge Account code. - CFHO xxxx Call Forward/Hunt Override code.
Page 362 Page 362 of 1160 Flexible Feature Codes - ICFA xxxx Internal Call Forward Activate code. - ICFD xxxx Internal Call Forward Deactivate code. - ICFV xxxx Internal Call Forward Verify code. - IMS xxxx Integrated Message System Access code. - LILO xxxx Log-in, Log-out code for analog (500/2500 type) ACD telephones.
Page 363 Flexible Feature Codes Page 363 of 1160 - RDNE xxxx Redial Number Erase code. - RDSN xxxx Redial Saved Number code. - RDST xxxx Redial Store code. - RGAA xxxx Ring Again Activate code. - RGAD xxxx Ring Again Deactivate code. - RGAV xxxx Ring Again Verify code.
Page 364: Feature Operation
Page 364 of 1160 Flexible Feature Codes Feature operation For some features, the user can dial a different FFC to activate or deactivate a feature or to verify some feature operations. The tone for each event (activate, deactivate, verify) is the same as the default Confirmation Tone (special dial tone).
Page 365 Flexible Feature Codes Page 365 of 1160 ELK operation has the following requirements: • CCOS allowed, with CCSA Class of Service in LD 10 and LD 11, and CCRS defined in LD 15 • Set the password length in LD 15, at the SCPL prompt •...
Page 366 Page 366 of 1160 Flexible Feature Codes 553-3001-306 Standard 12.00 October 2003...
Page 367: Feature Description
“secretary” set, to filter calls coming in to a “boss” set. A boss or secretary set can be any Meridian 1 proprietary set or 16-button Dual-tone Multifrequency (DTMF) set. Filtering is a form of call screening, in which the calls coming into the boss set are presented to the secretary set to be answered and possibly transferred back to the boss set.
Page 368: Feature Interactions
Page 368 of 1160 Flexible Feature Code Boss Secretarial Filtering The FFCSF Flexible Feature Code must be unique and not conflict with the customer dialing plan. Secretary DNs which are programmed on a boss set cannot already be part of the customer’s DN plan, nor conflict with it.
Page 369 Page 369 of 1160 Call Forward and Busy Status If the secretary set is a Meridian 1 proprietary telephone, or a compact digital set, it can be equipped with a Call Forward and Busy Status (BFS) key/lamp pair, to perform the following: •...
Page 370: Feature Packaging
Page 370 of 1160 Flexible Feature Code Boss Secretarial Filtering Network Intercom Hot Type I calls override this feature (for instance, Hot Type I calls are not filtered by FFC Boss Secretarial filtering). The call terminates on the Boss’ set and is not forwarded to the secretary. FFC Boss Secretarial Filtering takes precedence over enhanced Hot Type D calls.
Page 371 Flexible Feature Code Boss Secretarial Filtering Page 371 of 1160 - SFDN xxxx Secretarial Forwarding DN of secretary set to which filtered calls should be forwarded, prompted if response to SFLT = BOSS. LD 57 – Define the Secretarial Filtering Access Code. Prompt Response Description...
Page 372: Flexible Feature Code Boss Secretarial Filtering
Page 372 of 1160 Flexible Feature Code Boss Secretarial Filtering On a secretary set, the following control digits may be dialed: • 8 – to place the secretary set in attended state, allowing calls to be filtered to it from a boss set. •...
Page 373: Flexible Key Assignment
Page 373 of 1160 Flexible Key Assignment Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 374 Page 374 of 1160 Flexible Key Assignment Feature packaging This feature is packed under International Supplementary Features (SUPP), package 131. Feature implementation LD 11 – Assign key functions to keys. Prompt Response Description xx aaa Key number (0-9) and key function. Feature operation Press the appropriate key on the SL-1 telephone to activate the feature assigned to it.
Page 375: Flexible Orbiting Prevention Timer
Page 375 of 1160 Flexible Orbiting Prevention Timer Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 376 Page 376 of 1160 Flexible Orbiting Prevention Timer Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature is included in base System Software. Feature implementation LD 15 – Enter an even value between 0-30 seconds, at the FOPT prompt to define the Orbit Prevention Timer.
Page 377 Page 377 of 1160 Flexible Tone and Digit Switch Control Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 378 Page 378 of 1160 Flexible Tone and Digit Switch Control • camp-on confirm tone • control dial tone • dial tone • dial-0 recall tone • hold confirmation tone • listed DN tone • message waiting dial tone • overflow tone •...
Page 379 Flexible Tone and Digit Switch Control Page 379 of 1160 • telset messaging OK tone • telset status update tone Three exceptions to the categories of tones described so far are special dial tone, expensive route warning tone, and precedence call waiting tone. These tones are flexible only in their sound and not in their cadence.
Page 380 Page 380 of 1160 Flexible Tone and Digit Switch Control Feature implementation Task summary list The following is a summary of the tasks in this section: LD 17 – Modify the system hardware and software parameters. LD 56 – Modify or change customer's tone and ringing parameters. LD 17 –...
Page 381 Flexible Tone and Digit Switch Control Page 381 of 1160 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 382: Flexible Tone And Digit Switch Control
Page 382 of 1160 Flexible Tone and Digit Switch Control 553-3001-306 Standard 12.00 October 2003...
Page 383 Page 383 of 1160 Flexible Trunk to Trunk Connections Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 384: Flexible Trunk To Trunk Connections
Page 384 of 1160 Flexible Trunk to Trunk Connections The Conference feature allows additional parties to join an established call. One internal Directory Number must always be involved in the Conference call for a Supervised Conference. A system user can conference two or more trunks and then drop out of the conference, leaving the other trunks connected.
Page 385 Flexible Trunk to Trunk Connections Page 385 of 1160 • When CLS = FTTR, Flexible Trunk to Trunk Connections Restricted (FTTR), trunk to trunk connections are denied for both Conference and Transfer. • When CLS = FTTC, Flexible Trunk to Trunk Connections Conditional, trunk to trunk connections are allowed for Supervised Conference.
Page 386 Page 386 of 1160 Flexible Trunk to Trunk Connections Figure 6 Functionality of Flexible Trunk to Trunk Connections without Trunk Barring configured Succession 1000 Incoming Trunk Outgoing Trunk Route A Route C Telephone 553-AAA0056 When Flexible Trunk to Trunk Connections Options is set to Flexible Trunk to Trunk Connections Only (FTLY) and the Class of Service of Set B is set to Flexible Trunk to Trunk Connections Restricted (FTTR), the following is true:...
Page 387 Flexible Trunk to Trunk Connections Page 387 of 1160 Referring to Figure 6, when Flexible Trunk to Trunk Connections Options is set to Flexible Trunk to Trunk Connections Only (FTLY) and the Class of Service of Set B is set to Flexible Trunk to Trunk Connections Conditional (FTTC), the following is true: •...
Page 388 Page 388 of 1160 Flexible Trunk to Trunk Connections Functionality of Flexible Trunk to Trunk Connections for Supervised Conference For Supervised Conference, at least one internal set must be involved in the conference. With the Flexible Trunk to Trunk Connections feature configured, if the last set that drops out of the conference has Class of Service set to Flexible Trunk to Trunk Connections Restricted (FTTR) or Flexible Trunk to Trunk Connections Conditional (FTTC), the call is disconnected.
Page 389 Flexible Trunk to Trunk Connections Page 389 of 1160 Referring to Figure 7, Telephones A, B, and C have Class of Service set to Flexible Trunk to Trunk Connections Unrestricted (FTTU), Flexible Trunk to Trunk Connections Restricted (FTTR), and Flexible Trunk to Trunk Connections Conditional (FTTC) respectively.
Page 390 Page 390 of 1160 Flexible Trunk to Trunk Connections • When FTOP = TBFT, Trunk Barring Flexible Trunk to Trunk Connections, additional restrictions are applied, depending upon the set’s Class of Service. Trunk to trunk connections barred by TBAR always remain restricted. Connections not barred by TBAR utilize the set’s Class of Service.
Page 391 Flexible Trunk to Trunk Connections Page 391 of 1160 Figure 8 Functionality of Flexible Trunk to Trunk Connections with Trunk Barring configured and FTOP = TBFT Large System Trunk Trunk Trunk Route 3 Route1 (Barred by TBAR) Route1 Trunk Trunk Route 4 Route 2 (Barred by TBAR) Telephone...
Page 392 Page 392 of 1160 Flexible Trunk to Trunk Connections • B can complete the Supervised Conference with Trunk Routes 1 and 2. If Set B drops out of this conference, Trunk Routes 1 and 2 are disconnected. • B cannot complete both Transfer and Conference from Trunk Routes 1 or 2 to Trunk Routes 3 or 4, as these trunks are barred by TBAR.
Page 393 Flexible Trunk to Trunk Connections Page 393 of 1160 • From Trunk Route 3, connection is denied to Trunk Routes 1, 2, and 4. • From Trunk Route 4, connection is denied to Trunk Routes 1, 2, and 3. In short, any call from/to Trunk Route 1 or Trunk Route 2 is allowed. Any call from Trunk Route 3 and Trunk Route 4 is denied to all other trunk routes.
Page 394 Page 394 of 1160 Flexible Trunk to Trunk Connections On a TBAR unrestricted trunk, B receives a call on incoming Trunk Route 1, which is a TBAR unrestricted trunk. The call is established. B initiates a call with any of the Trunk Routes 2, 3, or 4. When TBAR does not restrict connection from Trunk Route 1 to any other trunk route: •...
Page 395 Flexible Trunk to Trunk Connections Page 395 of 1160 When TBAR does not restrict connection from Trunk Route 1 to any other trunk route: • B can transfer the call on Trunk Route 1 to any of the Trunk Routes 2, 3, or, 4.
Page 396 Page 396 of 1160 Flexible Trunk to Trunk Connections Flexible Trunk to Trunk Connections Options (FTOP) = Flexible Trunk to Trunk Connections Only (FTLY) When Flexible Trunk to Trunk Connections Options is set to Flexible Trunk to Trunk Connections Only (FTLY) and the Class of Service is set to Flexible Trunk to Trunk Connections Unrestricted (FTTU), trunk to trunk connections are allowed for both Conference and Transfer, irrespective of whether or not TBAR is activated.
Page 397 Flexible Trunk to Trunk Connections Page 397 of 1160 Table 12 CLS and FTOP Matrix for Flexible Trunk to Trunk Connections with TBAR configured Station Classes of Customer Level Options (LD 15) Service (LDs 10 and 11) FTOP = FRES FTOP = TBFT FTOP = FTTB FTOP = FTLY...
Page 398: Operating Parameters
Page 398 of 1160 Flexible Trunk to Trunk Connections Operating parameters Flexible Trunk to Trunk Connections is configured at a set level, by defining the Class of Service (CLS) prompt in LDs 10 or 11. All existing telephone sets default to a Class of Service of Flexible Trunk to Trunk Connections Unrestricted (FTTU) upon initial software conversion.
Page 399 Flexible Trunk to Trunk Connections Page 399 of 1160 Flexible Trunk to Trunk Connections does not support Basic Rate Interface (BRI) telephone sets or Attendant Console operations. Flexible Trunk to Trunk Connections supports Analog and ISDN trunks. R2MFC and AC15 signaling is also supported. Flexible Trunk to Trunk Connections does not support Service trunks, such as Recorded Announcement (RAN), Paging (PAG), Dictation (DIC), Music (MUS), and Automatic Wake Up Recorded Announcement (AWR).
Page 400: Feature Interactions
Page 400 of 1160 Flexible Trunk to Trunk Connections Feature interactions Access Restrictions Access Restrictions limits terminal access to the exchange network, private network, and certain features and services. During the call origination process, access checks are made by the system on the following: •...
Page 401 Flexible Trunk to Trunk Connections Page 401 of 1160 Conference If the Flexible Trunk to Trunk Connections feature allows a telephone set to conference to an outgoing trunk, then Conference is allowed unless it is blocked by other existing restrictions. If a telephone set disconnects from a conference, Flexible Trunk to Trunk Connections restrictions verify whether the telephone set is allowed to transfer the call between the two trunks.
Page 402 Call Join operation. No Hold Conference When a Meridian 1 proprietary telephone set is established with a trunk call and a No Hold Conference is initiated, Trunk Barring restrictions do not apply, and the conference is completed. However, if the last internal...
Page 403: Feature Packaging
LD 15 – Configure Flexible Trunk to Trunk Connections options. LD 10 – Configure Flexible Trunk to Trunk Connections for analog (500/2500 type) sets. LD 11 – Configure Flexible Trunk to Trunk Connections for Meridian 1 proprietary sets. LD 15 – Configure Flexible Trunk to Trunk Connections options.
Page 404 Flexible Trunk to Trunk Connections Conditional (default for new sets). FTTU Flexible Trunk to Trunk Connections Unrestricted (default). FTTR Flexible Trunk to Trunk Connections Restricted. LD 11 – Configure Flexible Trunk to Trunk Connections for Meridian 1 proprietary sets. Prompt Response Description REQ: Change existing data.
Page 405: Feature Operation
Flexible Trunk to Trunk Connections Page 405 of 1160 Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems (FTTC) Flexible Trunk to Trunk Connections Conditional (default for new sets). FTTU Flexible Trunk to Trunk Connections Unrestricted (default for existing sets).
Page 406 Page 406 of 1160 Flexible Trunk to Trunk Connections 553-3001-306 Standard 12.00 October 2003...
Page 407: Feature Description
Feature description The Flexible Voice/Data Terminal Number feature allows both bearer (B) channels on the M2000 series Meridian 1 proprietary sets to be available for either voice or data calls on a dynamic (per-call) or static basis. This feature has been developed exclusively for VISIT equipment functionality.
Page 408 Page 408 of 1160 Flexible Voice/Data Terminal Number Dynamic voice/data Terminal Numbers (TNs) have two Directory Numbers (DNs) to place and receive calls. The primary voice DN is assigned to key 00 on the telephone. Another key is assigned to the data DN. This key is designated as the data mode key.
Page 409 Flexible Voice/Data Terminal Number Page 409 of 1160 If set relocation takes place, upper and lower TNs of a Time Compression Multiplexing (TCM) loop are relocated together. This occurs even if upper and lower TNs were assigned as dynamic or static. A relocated lower TN (0- 15) must be in voice mode.
Page 410: Flexible Voice/Data Terminal Number
Page 410 of 1160 Flexible Voice/Data Terminal Number Message Waiting Forward Busy Call Forward Busy Voice calls directed to a call processing busy dynamic voice/data TN are redirected using Message Waiting Forward Busy or Call Forward Busy provided these features are configured for the TN. Data calls to dynamic voice/data TNs are not redirected.
Page 411 Flexible Voice/Data Terminal Number Page 411 of 1160 Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems FLXA Flexible voice/data allowed.FLXA is only required if voice TN unit is less than 15. (FLXD) = Flexible voice/data denied (default). This Class of Service can only be assigned to 2006, 2008, 2016, 2216 or 2616 sets.
Page 412 Page 412 of 1160 Flexible Voice/Data Terminal Number TYPE: xxxx Telephone type, where xxxx = 2006, 2008, 2016, 2216 or 2616. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems FLXA Flexible voice/data allowed. (FLXD) = Flexible voice/data denied.
Page 413 Page 413 of 1160 Forced Camp-On and Priority Override Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 414 Page 414 of 1160 Forced Camp-On and Priority Override All stations involved in an established call being broken into must have Warning Tone Allowed (WTA) Class of Service. Priority Override and Forced Camp-On cannot be applied to telephones involved in any of the following: •...
Page 415 1 and 7, to set the priority level for this set. LD 11 – Respond to the KEY prompt with a key number, followed by EOVR, to define an Enhanced Override key for each Meridian 1 proprietary telephone.
Page 416 2 = set can override sets of level 1 and 2, and can be overridden by sets of level 2-7. LD 11 – Respond to the KEY prompt with a key number, followed by EOVR, to define an Enhanced Override key for each Meridian 1 proprietary telephone. Prompt Response...
Page 417 Forced Camp-On is activated automatically (if Automatic Forced Camp-On is defined), or it can be activated manually using the Enhanced Override (EOVR) key on Meridian 1 proprietary telephones or the Enhanced Override Flexible Feature Code on analog (500/2500 type) telephones. If the EOVR key is pressed again or the Enhanced Override Flexible Feature Code dialed again, Priority Override is activated.
Page 418: Forced Camp-On And Priority Override
Priority Override. To activate Priority Override, the user of an analog (500/2500 type) telephone dials the Override Flexible Feature Code, while the user of a Meridian 1 proprietary telephone presses the Override key (OVR). Priority Override can also be activated using the Enhanced Override Flexible Feature Code or the Enhanced Override key (EOVR), as described previously.
Page 419: Forward No Answer Call Waiting Direct Inward Dialing
Page 419 of 1160 Forward No Answer Call Waiting Direct Inward Dialing Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 420 Page 420 of 1160 Forward No Answer Call Waiting Direct Inward Dialing Feature interactions Call Waiting Redirection With the Call Waiting Redirection feature also enabled, the Call Waiting Redirection feature takes precedence over the FCWD feature. The existing CFNA also takes precedence over the existing Attendant Recall of Call Waiting calls.
Page 421 Page 421 of 1160 Generic XFCOT Software Support Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 422 Page 422 of 1160 Generic XFCOT Software Support With this feature, a disconnect-supervised loopstart Central Office trunk follows normal XFCOT rules for trunk-to-trunk connection and disconnection. Functionality is provided on the following IPE circuit cards: • NTCK16AD for PPM/BAT/BTS • NTCK16BD for BAT/BTS Operating parameters There are no operating parameters associated with this feature.
Page 423 Generic XFCOT Software Support Page 423 of 1160 Call Park is allowed on disconnect-supervised or unsupervised IPE loopstart Central Office trunks. If a caller on an unsupervised loopstart trunk disconnects while the call is in parked state is detected when the parked call is recalled or answered.
Page 424: Generic Xfcot Software Support
Page 424 of 1160 Generic XFCOT Software Support Caller disconnection during a DISA operation is detected by a disconnect- supervised loopstart trunk on an XFCOT card and the operation can then be ended. European XFCOT Software Support This feature supports international IPE trunks with new functionalities such as supervision on loopstart trunk, PPM, and static pad switching.
Page 425 Intelligent Peripheral Equipment (XPE) package 203 • International Supplementary Features (SUPP) package 131 • Meridian 1 Enhanced Conference, TDS and MFS (XCT0) package 204 • Meridian 1 Superloop Administration (XCT1) package 205 (unrestricted when the XPE package is equipped) Feature implementation...
Page 426 Page 426 of 1160 Generic XFCOT Software Support LD 14 – Define the Periodic Pulse Metering parameters on a per country basis. This prompt is used to define a disconnect supervised loopstart trunk on an XFCOT. Busy tone is provided by the PSTN when the far end releases from outgoing and incoming trunks. The tone supervised COT depends on the busy tone frequency and cadence characteristic of the particular country and is configured on a card basis by responding to the BTID prompt.
Page 427 Generic XFCOT Software Support Page 427 of 1160 BTID Enter the country busy tone ID as follows: 0-2 – Reserved for future use 3 – Germany, Ireland 4 – Switzerland 5 – Denmark 6 – Norway, Kuwait, Chile, Venezuela, Indonesia, Thailand, Korea 7 –...
Page 428 Page 428 of 1160 Generic XFCOT Software Support 553-3001-306 Standard 12.00 October 2003...
Page 429: Group Call
Feature operation......... . Feature description Group Call allows a user of a Meridian 1 proprietary telephone to place a call to up to ten Directory Numbers (DNs) simultaneously by activating a Group Call key.
Page 430 Page 430 of 1160 Group Call Each Multiple Appearance, MCR/MCN DN reduces the number of telephone sets that can be added to a Group Call. For example, if two telephones have the same MCR appearance of a DN, the number of telephones in the Group Call becomes 19.
Page 431 Group Call Page 431 of 1160 Operating parameters A Group Call can be originated only from a Meridian 1 proprietary telephone with a Group Call key. Group Call does not support data calls. With the Extended Conference TDS (XCT) card (NT8D17), audio interference can occur if many of the call participants are on “older-style”...
Page 432 Page 432 of 1160 Group Call Call Forward/Hunt Override Via Flexible Feature Code It is not possible to use Call Forward/Hunt Override FFC as a Group Call DN. Call Pickup This feature can be used to answer a Group Call if it is activated by a valid telephone in the same Call Pickup group, or by using Directory Number (DN) Pickup or Group Pickup.
Page 433 Group Call Page 433 of 1160 ISDN QSIG/EuroISDN Call Completion Call Completion cannot be applied to a Group Call. Make Set Busy Individual Do Not Disturb A Group Call to a telephone in Make Set Busy or Individual Do Not Disturb mode cannot be completed.
Page 434 Number of the Group Call list. STOR xx yyy...y Group member number (xx) and associated DN (yyy...y). <CR> End input of stored Group Call entries LD 11 – Add or change Group Call for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 435 Group Call Page 435 of 1160 TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems xx GRC yy Add a Group Call key, where: xx = key number, and...
Page 436 Page 436 of 1160 Group Call 553-3001-306 Standard 12.00 October 2003...
Page 437: Group Hunt
Page 437 of 1160 Group Hunt Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 438: Termination Conditions
Page 438 of 1160 Group Hunt Pilot DN Pilot DNs are defined as PLDN Flexible Feature Codes (FFC) in LD 57. Pilot DNs are used in two ways: If the USE prompt is set to GPHT, then the Pilot DN is defined to activate Group Hunting.
Page 439 Group Hunt Page 439 of 1160 • It is recommended that if these DNs must be used in a Group Hunt list, only one such DN be used. This DN must always be the last entry in the list. • Also, linear hunting must be used.
Page 440 Page 440 of 1160 Group Hunt If termination condition 6 is met, then incoming calls are placed in a queue in the order of arrival. They are then presented to the next DNs in the group as the members become available. Direct Inward Dialing (DID) calls are placed in a Group Hunting queue only if the group is still in service.
Page 441 Group Hunt Page 441 of 1160 Group Hunt Lists Group Hunt lists are defined and modified in LD 18. The Pilot DN entered for each list must have been previously defined as a Group Hunt FFC in LD 57. When a Group Hunt list is defined, the members are assigned a member number as in configuring a Speed Call List.
Page 442 Page 442 of 1160 Group Hunt – If MADNs with multiple-call arrangement are to be used in Group Hunt lists, they must have only one Prime DN appearance. – MADNs on analog (500/2500-type) sets with the MCRA class of service (Multiple-call arrangement) are not supported in Group Hunt lists.
Page 443 Group Hunt Page 443 of 1160 Figure 1 Group Hunt cycle for Type 1 Group Hunt lists • Type II Group Hunt lists set-associated DNs — These use Round Robin Hunt type. When the user dials the PLDN, the Group Hunt Cycle offers the call to the index next to the last index that was hunted to in the previous cycle.
Page 444 Page 444 of 1160 Group Hunt Figure 2 Group Hunt cycle for Type II Group Hunt lists • Type III Group Hunt lists set-associated DNs except for the highest index position, which is filled with a system- or routing-associated DN — These use Linear hunt type.
Page 445 Group Hunt Page 445 of 1160 Figure 3 Group Hunt cycle for Type III Group Hunt lists • Type IV Group Hunt lists system- or routing-associated DNs of the same DN type — These use Round Robin hunt type. Once the PLDN has been dialed, the Group Hunt Cycle offers the call to the index next to the last index that was hunted to during the previous cycle.
Page 446 Page 446 of 1160 Group Hunt Figure 4 Group Hunt cycle for Type IV Group Hunt lists Note: The user must define the Group Hunt list to match one of the four list types. Queuing If all members of a Group Hunt list are busy, calls are queued against the Pilot DN of that Group Hunt list.
Page 447 Group Hunt Page 447 of 1160 — 1: One call allowed to queue. — ALL: No limit to the number of calls allowed to queue. — ACTM: The number of calls allowed to queue must be less than or equal to the number of active Group Hunt list members. Group Hunt Deactivate and Activate Group Hunt Deactivate allows an idle Set-associated DN to be made non- eligible to Group Hunt calls.
Page 448 Page 448 of 1160 Group Hunt If the DN is a Multiple-Appearance DN, all appearances of the DN are deactivated when a DN member executes one of the deactivation processes. Group Hunt Activate allows an idle Set-associated DN to return to the active state from the Group Hunt Deactivate state.
Page 449: Operating Parameters
Group Hunt Page 449 of 1160 Access to Group Hunt lists A Group Hunt list can be accessed by dialing the associated Pilot DN, through: • manual dialing • automatic dialing (such as Autodial, Hotline, Speed Call) • redirection (such as Call Transfer, Call Forward, Hunt) •...
Page 450: Feature Interactions
Page 450 of 1160 Group Hunt A maximum of 96 entries can be placed in each list. A specific station can be defined within a group, among different groups, or a combination thereof a maximum of 96 times. A maximum of 8000 Group Hunt lists can be defined on a system (programmable through the existing MSCL prompt in LD 17 and reduced by the number of defined Speed Call and System Speed Call lists.) For larger applications, the ACD package must be equipped to optimize call...
Page 451 Group Hunt Page 451 of 1160 If the call is extended to an eligible member that has Call Forward No Answer configured, the Flexible Call Forward No Answer Timer applies instead of the Slow Answer Recall Timer. Ringing in the Group Hunt list continues as long as allowed by CFNA.
Page 452 Page 452 of 1160 Group Hunt Call Forward All Calls When Group Hunt attempts to terminate on a DN, which has Call Forward All Calls active, it will continue with the next DN in the group if the attempted DN is busy, or if the DN is idle and the response to the Call Forward Ignore (CFWI) prompt in LD 57 is NO.
Page 453 Group Hunt Page 453 of 1160 If an idle station attempted for termination has CFNA defined, then the station will be rung. If the station does not answer within the customer specified number of ring cycles, then Group Hunting will continue with the next DN in the group.
Page 454 Page 454 of 1160 Group Hunt Camp-on Camping an incoming call on to a Pilot DN is not be supported. Digit Display and Name Display Until a call is answered, the calling party sees the dialed DN. When the call is answered, the caller sees the dialed DN appended with the DN and name of the calling party, if Calling Party Name Display (CPND) is equipped.
Page 455 Group Hunt Page 455 of 1160 Hunting Group Hunting has priority over Hunting. If the DN attempted for termination by Group Hunting has HTA COS, and if it is busy, Group Hunting continues with the next DN in the group instead of following the DN’s hunting configuration.
Page 456 Page 456 of 1160 Group Hunt If an MADN multiple call arrangement must be used, a supervisor set must be assigned to the hunt group. This supervisor set must be given the one and only prime appearance of the MADN. Any other appearance must have the MADN programmed as a secondary DN (any DN key other than 0).
Page 457 Group Hunt Page 457 of 1160 Recall to Same Attendant Calls redirected from a Group Hunt list through the listed DN or flexible attendant DN, and transferred back to the Pilot DN, are recalled if the Slow Answer Recall Timer expires. However, in practical configurations, the hunt terminates on the entry with the listed DN or attendant DN before the Slow Answer Recall Timer expires;...
Page 458: Feature Packaging
Page 458 of 1160 Group Hunt Warning Tone Warning Tone is not applied to queued calls, if the French Type Approval package (197) is not equipped. If the French Type Approval package (197) is equipped, a warning tone of Camp-on can be provided to the first active member of a Group Hunt list that has Warning Tone Allowed (WTA) Class of Service (COS).
Page 459: Feature Implementation
Group Hunt Page 459 of 1160 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 22 – Verify that software package 120 is equipped. LD 17 – Enter the number of Group Hunt lists allowed in the system. LD 15 –...
Page 460 Page 460 of 1160 Group Hunt 11 LD 81 – Count or list all stations equipped with the GHD key. 12 LD 83 – Display the GHD key data. LD 22 – Verify that software package 120 is equipped. Prompt Response Description Print information.
Page 461 Group Hunt Page 461 of 1160 LD 15 – Enter a Group Hunt PLDN. (Part 2 of 2) - TIM1 Hour and Minute for First Night Service DN. - NIT2 x...x Second Night service by time of day DN can be defined as a PLDN.
Page 462 Page 462 of 1160 Group Hunt LD 10 – Enter a Group Hunt Pilot DN (PLDN). (Part 2 of 2) EHT x...x External Hunt DN External Hunt DN can be defined as a PLDN. FDN x...x Flexible Call Forward No Answer Call Forward No Answer DN can be defined as a PLDN.
Page 463 Group Hunt Page 463 of 1160 LD 11 – Enter a Group Hunting Denied (GHD) key and enter a Group Hunt PLDN. (Part 2 of 2) xx aaa yyyy Telephone key assignments. xx CFW yy z...z Call Forward key Key number (xx), Call Forward function (CFW), length (yy), Call Forward target DN (z...z) can be defined as a PLDN.
Page 464 Page 464 of 1160 Group Hunt LD 14 – Enter a Group Hunt PLDN. (Part 2 of 2) NITE x...x Night Service directory number Night service DN can be defined as a PLDN. ATDN x...x Auto-terminate DN Auto-terminate DN can be defined as a PLDN.
Page 465 Group Hunt Page 465 of 1160 LD 18 – Create or modify Group Hunt lists. (Part 2 of 2) STOR Store: Enter entry (member) number (x...x) and Group Hunt target DN (y...y). For TYPE = GHT the input format is Group Hunt entry and digits stored against it: Where: x...x...
Page 466: Group Hunt
Page 466 of 1160 Group Hunt LD 57 – Define, change, or print data associated with FFC. (Part 2 of 2) TYPE Flexible Feature Codes data block. CUST Customer number, as defined in LD 15 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems FFCT <CR>...
Page 467 Group Hunt Page 467 of 1160 LD 57 – Configure Flexible Feature Codes data block for Group Hunt Termination. Prompt Response Description CHG NEW Add new data, or change existing data. TYPE Flexible Feature Codes data block. CUST Customer number, as defined in LD 15. 0-99 For Large Systems 0-31...
Page 468: Feature Operation
Page 468 of 1160 Group Hunt LD 81 – Count or list all stations equipped with the GHD key. (Part 2 of 2) FEAT Group Hunt Deactivation key FEAT <CR> <CR> enters the default LD 83 – Display the GHD key data. Prompt Response Description...
Page 469: Feature Description
Page 469 of 1160 Group Hunting Queuing Limitation Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 470: Operating Parameters
Page 470 of 1160 Group Hunting Queuing Limitation The following are examples of the treatment calls receive with MQUE set to the various settings: MQUE set to 0 Pilot DN Z can hunt two sets, A and B. Both of these sets are busy. Set (or DID trunk) C dials Pilot DN Z.
Page 471: Feature Packaging
Group Hunting Queuing Limitation Page 471 of 1160 Feature packaging This feature is packaged under the International Supplementary Features (SUPP) package 131; Group Hunt/DN Access to SCL (PLDN) package 120; and all PLDN package (120) dependencies. Feature implementation LD 57 – Modify, create, or print Flexible Feature Codes. The MQUE prompt accepts a limit for the number of calls allowed to be queued against a Pilot DN.
Page 472: Group Hunting Queuing Limitation
Page 472 of 1160 Group Hunting Queuing Limitation Printing the FFC data block will include the MQUE prompt and its response. Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 473 Page 473 of 1160 Group Hunting Queuing Limitation Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 474 Page 474 of 1160 Group Hunting Queuing Limitation Enhancement Operating parameters Although Automatic Call Distribution (ACD) DNs, Integrated Voice Messaging Service (VMS) DNs, Listed Directory Numbers (LDNs), Route access codes, Electronic Switched Network (ESN) access codes, and other Pilot DNs can be defined as a group hunt list member, it is recommended that they are not used due to the fact that these targets are considered as active when computing the threshold, regardless of their actual state.
Page 475 Group Hunting Queuing Limitation Enhancement Page 475 of 1160 Feature implementation LD 57 – For the Group Hunt Queuing Limitation Enhancement, responses to the following prompts are required. Prompt Response Description CHG NEW Modify or create data block. TYPE Flexible Feature Codes data block. CUST Customer number, as defined in LD 15 FFCT...
Page 476: Group Hunting Queuing Limitation Enhancement
Page 476 of 1160 Group Hunting Queuing Limitation Enhancement Feature operation A group hunt list member is active if any call to the PLDN can terminate on the member set when it is idled. Conversely, a group hunt list member is not active if Group Hunt Termination Denied (GHTD) Flexible Feature Code (FFC) is dialed, and, or, Call Forward All Calls is active for the member and Call Forward Ignore (CFWI) in LD 57 is NO for the PLDN.
Page 477: Handset Volume Reset
Page 477 of 1160 Handset Volume Reset Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 478 Page 478 of 1160 Handset Volume Reset Operating parameters There are no operating parameters associated with this feature. Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature is included in base system software. Feature implementation LD 17 –...
Page 479 Feature operation......... . Feature description This feature provides parameters to support the handsfree transmission parameter download on Meridian 1 proprietary telephones. These parameters are downloaded to each telephone upon system reload or set power-up, after the handset parameters.
Page 480: Task Summary List
Page 480 of 1160 Handsfree Transmission Parameter Download Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature is included in base system software. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 11 –...
Page 481 Handsfree Transmission Parameter Download Page 481 of 1160 LD 17 – Create or modify the digital telephone data blocks. Prompt Response Description Change. TYPE Configuration Record. ATRN Aries Transmission. ATRN Meridian Modular telephone transmission parameters. Only prompted if response to TYPE is CFN. - HRLR (0)-8 32-40 Handsfree receive objective loudness rating.
Page 482 Page 482 of 1160 Handsfree Transmission Parameter Download Input HRLR HTLR Input HRLR HTLR value (dB) (dB) value (dB) (dB) +46.25 -42.00 N.A. N.A. +47.10 -42.00 N.A. N.A. +47.95 -41.50 N.A. N.A. +48.80 -41.00 N.A. N.A. N.A. -40.50 N.A. N.A. N.A.
Page 483 Handsfree Transmission Parameter Download Page 483 of 1160 Input HRLR HTLR Input HRLR HTLR value (dB) (dB) value (dB) (dB) N.A. -49.50 N.A. N.A. N.A. -50.00 N.A. N.A. N.A. -50.50 N.A. N.A. N.A. -51.00 N.A. N.A. N.A. -51.00 N.A. N.A. N.A.
Page 484: Handsfree Transmission Parameter Download
Page 484 of 1160 Handsfree Transmission Parameter Download 553-3001-306 Standard 12.00 October 2003...
Page 485 Feature description The Held Call Clearing feature allows both the active call and the held call to be released when the user of a Meridian 1 proprietary telephone replaces the handset. Pressing the Release key only releases the active call.
Page 486 Page 486 of 1160 Held Call Clearing Where several DNs appear on the same set, an on-hook or Release key action does not affect any unanswered incoming calls which are unanswered call waiting calls or are in a ringing state, whether or not the ringing tone is audible.
Page 487 Held Call Clearing Page 487 of 1160 Called Party Control on Internal Calls With Called Party Control on Internal Call enabled, a call on hold is not cleared when the calling party releases. This occurs whether or not the Held Call Clearing feature has been activated.
Page 488: Held Call Clearing
Held Call Clearing is to be activated, (deactivated) or set to transfer the held call. Feature operation Place the handset of your Meridian 1 proprietary telephone on-hook to release both the active and held call. Note: Pressing the Rls key only releases the active call.
Page 489: History File
Page 489 of 1160 History File The History File provides the capability to allocate an area of protected data to store system messages until a printout is requested by a technician. The size of the History File is defined on a system basis and can be up to 65 534 characters.
Page 490 Page 490 of 1160 History File 553-3001-306 Standard 12.00 October 2003...
Page 491 Page 491 of 1160 Hong Kong Digital Trunk Interface Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 492: Hong Kong Digital Trunk Interface
Page 492 of 1160 Hong Kong Digital Trunk Interface This feature also meets the requirement of requiring the system, after a trunk seizure, to wait 600 milliseconds before accepting the dialed digits from the far end. This 600 milliseconds dialing delay is provided by the Dial Delay Timer, whose maximum configurable delay has been extended to 1,023 milliseconds.
Page 493 Hong Kong Digital Trunk Interface Page 493 of 1160 LD 14 – Respond to the CLS prompt by entering HKA to allow the Hong Kong feature modification. Prompt Response Description (HKD) HKA Hong Kong DTI (denied) allowed. May only be used with DTI TNs with DTN CLS on DID or TIE routes.
Page 494 Page 494 of 1160 Hong Kong Digital Trunk Interface 553-3001-306 Standard 12.00 October 2003...
Page 495 Enhanced Hot Line (EHOT) provides Hot Line services to telephones with programmable keys. This feature is designed for, and is compatible with, analog (500/2500 type) telephones and Meridian 1 proprietary telephones. All capabilities from Flexible Hot Line (HOT) are provided to any key/lamp pair for one- and two-way Hot Lines on a per station basis.
Page 496 HOT key. The DN must be defined before it can be specified as the DN for a HOT key. For Meridian 1 proprietary telephones, the HOT key must be assigned to a DN during Service Change to create a two-way Hot Line.
Page 497 Hot Line, Enhanced Page 497 of 1160 Feature interactions Attendant Administration Use of an Attendant Console to change the database for EHOT is not supported. Autodial Flexible Hot Line and/or Enhanced Hot Line are mutually exclusive with the Autodial feature. Automatic Answerback The Automatic Answerback feature is fully compatible with a two-way Hot Line key assigned as the Prime DN.
Page 498 Once a call is parked on an analog (500/2500 type) Hot Line telephone and the telephone is placed on hook, it cannot be unparked. Parked calls will recall to the parking telephone after the Call Park timeout. Two-way Meridian 1 proprietary telephone Hot Line stations that are equipped with a Call Park key/lamp pair are allowed to park calls in the normal fashion.
Page 499 Call Detail Recording records to be printed for calls originating on that telephone. Make Set Busy Make Set Busy is overridden by the Hot Line feature. If a Meridian 1 proprietary telephone is in Make Set Busy mode, incoming Hot Line calls still terminate (ring) on the telephone.
Page 500 Hot Line, Enhanced Prime Directory Number If the Hot Line key is assigned to key 0 on a Meridian 1 proprietary telephone, it acts as the prime DN. When the user goes off-hook without selecting a DN key, the Hot Line is activated and the call is placed without further user action.
Page 501 LD 18 – Add or change a Hot Line Speed Call list. LD 10 – Add Enhanced Hot Line for analog (500/2500 type) telephones. LD 11 – Allow or deny Enhanced Hot Line for Meridian 1 proprietary telephones. LD 17 – Assign the number of Speed Call lists, including Hot Line lists.
Page 502 Page 502 of 1160 Hot Line, Enhanced LD 15 – Add or change Enhanced Hot Line for a customer. Prompt Response Description REQ: Change. TYPE: Features and Options. CUST Customer number 0-99 For Large Systems 0-31 For Small Systems and Succession 1000 systems (HTU) HTR Hot Line (unrestricted) or restricted.
Page 503 Hot Line, Enhanced Page 503 of 1160 LD 18 – Add or change a Hot Line Speed Call list. Prompt Response Description NEW CHG OUT Add, change, or remove a Speed Call list. TYPE Hot Line List. CUST Customer number, as defined in LD 15 LNSO 0-8190 Hot Line List number (only one Hot Line List per customer).
Page 504 Direct Hot Line DN. nn = number of digits (1-31) for target DN x...x. HOT L 0-999 Hot Line List entry number defined in LD 18. LD 11 – Allow or deny Enhanced Hot Line for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 505 To make an EHOT call on a Meridian 1 proprietary telephone: • Press Hotline. • To answer an incoming Hot Line call on a Meridian 1 proprietary telephone: • Press the flashing Hotline key. To end an Enhanced Hot Line call: •...
Page 506: Hot Line, Enhanced
Page 506 of 1160 Hot Line, Enhanced 553-3001-306 Standard 12.00 October 2003...
Page 507 Page 507 of 1160 Hot Line, Flexible Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 508 Page 508 of 1160 Hot Line, Flexible When the user lifts the handset, no dial tone is returned. The system translates the stored digits and performs one of two operations: • It rings an internal Directory Number (DN), then returns ringback tone. •...
Page 509 Call Completion cannot be used in conjunction with the Hot Line feature. Make Set Busy Make Set Busy is overridden by the Hot Line feature. If a Meridian 1 proprietary telephone is in Make Set Busy mode, incoming Hot Line calls still terminate (ring) on the telephone.
Page 510 Page 510 of 1160 Hot Line, Flexible No Hold Conference The Conference-Hot Line key supports only one-way Hot Line calls. On Hold on Loudspeaker It is possible to program Hot Line with a loudspeaker DN, but operation will be the same as for direct dial to a loudspeaker DN. Override A Hot Line call can be entered using the Override feature.
Page 511 Hot Line, Flexible Page 511 of 1160 Voice Call The terminating DN of a Voice Call arrangement may be the incoming DN of a two-way Hot Line. When engineering call-modification paths (such as Hunting and Call Forward No Answer), the Hot Line Restriction option will cancel the normal call-modification operation for internal non-Hot Line calls.
Page 512: Hot Line, Flexible
Page 512 of 1160 Hot Line, Flexible Feature operation To make a Flexible Hot Line Call, follow these steps: Lift the handset. The Hot Line number is automatically dialed. To end the call, hang up. 553-3001-306 Standard 12.00 October 2003...
Page 513: Hunting
Page 513 of 1160 Hunting Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 514: Circular Hunting
Page 514 of 1160 Hunting Circular Hunting Circular Hunting begins at the dialed DN and travels through every DN in the hunt group. The chain can begin at any point in the circle. The call goes around the circle until answered, or until returned to the initial DN. If all the DNs in the chain are busy, the caller hears busy tone.
Page 515 Hunting Page 515 of 1160 Linear Hunting Linear Hunting begins at the dialed DN. The call travels in one direction only when hunting along a linear chain. If a call comes into the second DN of a four-DN chain, it hunts to the third and fourth DNs only. If all the DNs are busy, the caller hears busy tone.
Page 516 553-5357.EPS Short Hunting Short Hunting takes place along the key strip of any Meridian 1 proprietary telephone. The hunt chain begins on a DN on the key strip. The call hunts up the keys until it reaches a feature key, an unassigned key, or the Last Hunt Key (LHK, defined in LD 11).
Page 517 Hunting Page 517 of 1160 For a TN with Hunting Control enabled, Short Hunt takes precedence over normal Hunting (Circular, Linear, or Secretarial). If the Hunting search selects a TN for a digital telephone, Short Hunt redirects the call before attempting to use the Hunt TN.
Page 518 Page 518 of 1160 Hunting Operating parameters There are no operating parameters associated with this feature Feature interactions Advice of Charge for EuroISDN Calls charged with Advice of Charge that are either extended, transferred or redirected to another set using Hunting, are charged against the last station that answers the call and the controlling station releases.
Page 519 Hunting Page 519 of 1160 Call Detail Recording on Redirected Incoming Calls The Call Detail Recording on Redirected Incoming Calls feature does not affect how the Hunting feature operates; however, it does provide information about the answering party in the CDR ID field if incoming calls have been redirected by any one of these features.
Page 520 Page 520 of 1160 Hunting Call Redirection by Time of Day When Call Redirection by Time of Day (CRTOD) is enabled and an incoming call reaches a busy Directory Number, the time is checked against the Alternate Redirection Time Option range defined on the telephone. Call Waiting Station-to-Station Call Waiting If a call comes into a busy DN, it begins the hunting route defined from the...
Page 521 Hunting Page 521 of 1160 The CCP code can also be stored on the forwarding DN. If the CPP is requested on the forwarding DN, the Privacy Indicator will be outpulsed to the terminating node to inhibit the number of the forwarding set (that is, at the tandem node) from being displayed on the terminating set.
Page 522 Page 522 of 1160 Hunting Direct Inward Dialing Call Forward No Answer Timer Hunting takes precedence over the Message Center feature. Do Not Disturb If activated, Hunting takes precedence over Do Not Disturb busy indication. Flexible Feature Code Boss Secretarial Filtering A boss set with filtering activated is passed over by Hunting;...
Page 523 A service change to an analog (500/2500 type) telephone moves its TN to the top of the list. A service change to a Meridian 1 proprietary telephone moves it to the bottom of the list. Call redirection follows the TN order from top to bottom.
Page 524 Page 524 of 1160 Hunting A Short Hunting sequence begins when the MARP TN of a busy DN can perform Short Hunting. When a Short Hunt begins, it completes on that telephone before going to the Hunt DN. The precedence of Short Hunting over normal Hunting is maintained.
Page 525: Feature Packaging
The following is a summary of the tasks in this section: LD 10 – Add or change Hunting for analog (500/2500 type) telephones. LD 11 – Add or change Hunting for Meridian 1 proprietary telephones. LD 10 – Add or change Hunting for analog (500/2500 type) telephones.
Page 526: Feature Operation
Page 526 of 1160 Hunting LD 11 – Add or change Hunting for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 527: Feature Description
Page 527 of 1160 Hunting by Call Type Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 528 Page 528 of 1160 Hunting by Call Type • If a busy extension's Class of Service includes HTD and HBTD, internal calls to the extension receive busy tone. Direct Inward Dialing (DID) calls to the extension which have Class of Service FBA are forwarded to the attendant.
Page 529 Call Type. Prompt Response Description (HBTD) HBTA Hunt by Call Type (denied) allowed. LD 11 – Create or modify the Meridian 1 proprietary telephone data blocks to allow/deny Hunt by Call Type. Prompt Response Description (HBTD) HBTA Hunt by Call Type (denied) allowed.
Page 530: Hunting By Call Type
Page 530 of 1160 Hunting by Call Type 553-3001-306 Standard 12.00 October 2003...
Page 531 Page 531 of 1160 Hunting, Data Port Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 532 Page 532 of 1160 Hunting, Data Port • Data Access Card (DAC), or • Meridian Communications Adapter (MCA). The following types of trunk routes are supported for data port hunting: • ADM Trunk Routes: Add-on Data Module (ADM) data ports that interface through Data Line Cards •...
Page 533 Hunting, Data Port Page 533 of 1160 Class of Service restrictions do not apply to data port trunks. Ring Again, Basic/Network Alternate Route Selection (BARS/NARS), and trunk access restrictions (TARG, TGAR) are the only features that may be applied on calls to data port routes. Feature interactions Conference There are no feature interactions associated with this feature.
Page 534 Page 534 of 1160 Hunting, Data Port TYPE Route Data Block. CUST Customer number, as defined in LD 15 ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems TKTP ADM MDM R232 Trunk route type R422 MMPM STEP 0-511...
Page 535 Hunting, Data Port Page 535 of 1160 - - DCD (ON) OFF (ON) = dynamic CD. OFF = forced CD. Prompt offered to R232, and to MCU (TKTP = MMPM). - - MOD (NO) YES Modem, (Network): when TRAN = SYN. Prompt offered to MCU (TKTP = MMPM).
Page 536: Hunting, Data Port
Page 536 of 1160 Hunting, Data Port Feature operation To access a Data Unit (DU), the user dials the Access Code (ACOD) of the route data block. If a DU is available, a connection is made. If a DU is unavailable, the user receives this message on the terminal screen: “ALL PORTS ARE BUSY.
Page 537: Hunting, Trunk
Page 537 of 1160 Hunting, Trunk Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 538 Page 538 of 1160 Hunting, Trunk Round Robin Trunk Hunting Outgoing calls are evenly distributed among the members of a trunk route. When a station originates an outgoing call, the system searches for an available trunk route member in descending order, starting with the next lower member number from the last trunk seized for an outgoing call on the trunk route.
Page 539 Hunting, Trunk Page 539 of 1160 Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature is included in base System Software. Feature implementation LD 16 – Implement Linear or Round Robin Trunk Hunting for a trunk route. Prompt Response Description...
Page 540 Page 540 of 1160 Hunting, Trunk 553-3001-306 Standard 12.00 October 2003...
Page 541 Page 541 of 1160 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 542: Icp Network Screen Activation, Flexible Dn, Meridian Mail Interactions
Page 542 of 1160 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions Network Screen Activation (NWSA) Calls intended to terminate on one node but which are redirected to an ICP position using ICP Forward, Call Forward All Calls, Call Forward No Answer, Call Forward Busy, or Hunt, are presented on the ICP terminal (ICT) at that position.
Page 543 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions Page 543 of 1160 Meridian Mail Interactions (MMIA) Meridian Mail and ICP may be configured in LD 15 for the same customer number, by answering “YES” to both the IMS prompt and the ICP prompt. Meridian Mail and ICP can then be used by the same customer, independent of each other.
Page 544 Page 544 of 1160 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions • if a set has been configured to have call forwarding to both ICP and Meridian Mail, retrieving of messages by activating the Message Waiting key (MWK) can only be done for either ICP or Meridian Mail, •...
Page 545 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions Page 545 of 1160 Slow Answer Recall When an attendant extends a call to a set with call forward active, the slow answer recall timer at the originating node will be reset for ICP forward. Slow Answer Recall for External Transferred Calls When an ICP position set transfers an external call across an ISDN network, the slow answer recall timer is set at the transferring node to prevent the...
Page 546: Task Summary List
Page 546 of 1160 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 – For NWSA, enter up to 13 digits for ICDN and ECDN. LD 15 –...
Page 547 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions Page 547 of 1160 LD 15 – For FXDN, set the DN length and any padding digits at the ICDL and ICPD prompts. Prompt Response Description TYPE: Intercept computer update. - ICP ICP is available.
Page 548 Page 548 of 1160 ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions 553-3001-306 Standard 12.00 October 2003...
Page 549 Page 549 of 1160 In-Band Automatic Number Identification Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 550 Page 550 of 1160 In-Band Automatic Number Identification When a Direct Inward Dialing (DID) or TIE trunk originates a call, the software determines whether the call is on an IANI trunk group. If it is, the ten ANI digits are collected, and the call auto-terminates at the ACD DN specified for that trunk, provided that the ACD telephone has digit display and Standard Delayed Display (DDS) Classes of Service.
Page 551 In-Band Automatic Number Identification Page 551 of 1160 Operating parameters IANI operates on T1, Direct Inward Dialing (DID), and TIE trunks only. IANI cannot be configured on the same trunk with Electronic Switched Network (ESN), Integrated Services Digital Network (ISDN), or Dialed Number Identification Service (DNIS).
Page 552 Page 552 of 1160 In-Band Automatic Number Identification ACD Interflow If an IANI call interflows to another predesignated local ACD DN, the ANI number is displayed on the overflow agent’s digit display. The source ACD DN is displayed following the ANI number. ACD Night Call Forward If an ANI call is forwarded to an ACD DN, the ANI number is displayed on the ACD Agent telephone.
Page 553 In-Band Automatic Number Identification Page 553 of 1160 Call Transfer If an agent transfers an IANI call to another ACD DN, the ANI number is displayed on the terminating set’s display. Conference If an agent activates the Conference feature while active on an IANI call, the display is cleared.
Page 554 Page 554 of 1160 In-Band Automatic Number Identification Time overflow If an ACD Agent receives an IANI call due to time overflow, the ANI number is displayed. The source ACD DN follows the ANI number on the display. Virtual Agents Virtual Agents are not supported for IANI calls.
Page 555 In-Band Automatic Number Identification Page 555 of 1160 LD 16 – Identify the route as an In-Band Automatic Number Identification route. Prompt Response Description NEW CHG Add or change an IANI route. TYPE DID TIE Direct Inward Dialing (DID) or TIE route. ISDN NO YES Enable or disable ISDN (cannot be configured on same...
Page 556: In-Band Automatic Number Identification
Page 556 of 1160 In-Band Automatic Number Identification 553-3001-306 Standard 12.00 October 2003...
Page 557 Page 557 of 1160 Incoming Call Indicator Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 558 Page 558 of 1160 Incoming Call Indicator Enhancement Feature interactions AC15 Recall: Transfer from Norstar If the held party recalls the attendant due to intercept or recall treatment, the recall is presented to the corresponding ICI key (INT or RLL). Attendant Recall If an RDI-intercepted call that is extended by the attendant to the destination party having RDI Class of Service is either transferred back or recalled to the...
Page 559 Incoming Call Indicator Enhancement Page 559 of 1160 Feature packaging This feature is packaged under International Supplementary Features (SUPP), package 131. Feature implementation LD 15 – Respond to the ICI prompt with the ICI number: Prompt Response Description x RDI ICI number;...
Page 560: Incoming Call Indicator Enhancement
Page 560 of 1160 Incoming Call Indicator Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 561 Page 561 of 1160 Incoming DID Digit Conversion Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 562: Incoming Did Digit Conversion
Page 562 of 1160 Incoming DID Digit Conversion Different strings of digits can be converted to the same internal Directory Number (DN). Partial Digit Conversion Not all of the digits received from the Central Office (CO) are converted. The remaining digits may remain unchanged, and the whole string of digits is forwarded to the Directory Number (DN) translator.
Page 563 Incoming DID Digit Conversion Page 563 of 1160 When DEXT = NO (LD 16) the Meridian 1 proprietary telephone display looks like this: AAAA:MMM where: AAAA = route access code, and MMM = Route Member Number. The display may show the name of the route if Call Party Name Display (CPND) is allowed.
Page 564 Page 564 of 1160 Incoming DID Digit Conversion When DEXT = YES (LD 16) the Attendant Console display looks like this: AAAA:MMM#:xxxx iiii where: AAAA = route access code MMM = Route Member Number # = Special character (identifying the received digits) xxxx = originally dialed digits, and iiii = Internal DN (called party).
Page 565 Incoming DID Digit Conversion Page 565 of 1160 Feature interactions Digital Private Network Signaling System (DPNSS1)/Digital Access Signaling System (DASS2) Uniform Dialing Plan (UDP) Interworking An IDC table can be used to convert digits received on a DASS2 DID trunk into a digit string having the UDP format.
Page 566 Page 566 of 1160 Incoming DID Digit Conversion Three Wire Analog Trunk – Commonwealth of Independent States (CIS) The construction of an ANI message does not care if Incoming Digit Conversion is used. The DN sent as ANI is the actual DN of the set, not necessarily the DID number to dial to reach the set.
Page 567 Incoming DID Digit Conversion Page 567 of 1160 - MAXT 1-255 Maximum number of NFCR trees. - IDCA (NO) YES (Disable) enable IDC. - DCMX 1-255 Maximum number of IDC tables. Note: The sum of the values for MAXT and DCMX cannot exceed 255 per customer.
Page 568 Page 568 of 1160 Incoming DID Digit Conversion LD 16 – Enable the digit conversion for required DID trunk routes. Prompt Response Description Change. TYPE Route Data Block. CUST Customer number, as defined in LD 15 ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems...
Page 569 Page 569 of 1160 Incoming Digit Conversion Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 570 Page 570 of 1160 Incoming Digit Conversion Enhancement New Flexible Code Restriction (NFCR) is required to operate IDC. Since NFCR trees and IDC tables share the same structure, the total combined number of NFCR trees and IDC tables cannot exceed 255 per customer. Feature interactions Digital Trunk Interface (DTI) –...
Page 571 Incoming Digit Conversion Enhancement Page 571 of 1160 Feature packaging Incoming Digit Conversion Enhancement is included in Incoming Digit Conversion (IDC) package 113 that requires New Flexible Code Restriction (NFCR) package 49. Feature implementation To implement Incoming Digit Conversion Enhancement, see “Incoming DID Digit Conversion”...
Page 572: Incoming Digit Conversion Enhancement
Page 572 of 1160 Incoming Digit Conversion Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 573 Page 573 of 1160 Incremental Software Management Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 574 Page 574 of 1160 Incremental Software Management ISM allows key codes to control the increments provided for Service- and System-type ISM when filling customer orders. The ISM increments are the same globally and are common to all system types. Some regions do not use certain ISM parameters.
Page 575 Page 575 of 1160 Pre-set ISM Pre-set ISM parameters are preset in the Nortel Networks factory with their increments set to the maximum. These are non-chargeable but do provide value to the customer. Setting these ISM parameters to the maximum allows customers to configure ISM parameters to meet their feature and configuration needs.
Page 576 Page 576 of 1160 Incremental Software Management Table 14 lists ISM dependencies for TN configurations. Table 14 ISM parameters dependencies on TN configuration (Part 1 of 5) ISM mnemonic How a TN is configured Service ISM parameters Analogue Telephones This parameter counts analog (500/2500-type) telephones configured in LD 10, including: •...
Page 577 Incremental Software Management Page 577 of 1160 Table 14 ISM parameters dependencies on TN configuration (Part 2 of 5) ISM mnemonic How a TN is configured ACD Agents This parameter counts Analog ACD agents (LD 10, TYPE 500, CLS AGTA, FTR ACD), Wireless ACD agents (LD 10, TYPE DCS or 500, WRLS YES, CLS AGTA, FTR ACD), Digital ACD agents, Meridian Integrated ACD ports, Virtual Office host agents, and Internet ACD agents (LD 11,...
Page 578 Page 578 of 1160 Incremental Software Management Table 14 ISM parameters dependencies on TN configuration (Part 3 of 5) ISM mnemonic How a TN is configured Survivability This parameter counts Survivability ISM (How many expansion cabinets/Succession Media Gateways can operate in survivable mode).
Page 579 Incremental Software Management Page 579 of 1160 Table 14 ISM parameters dependencies on TN configuration (Part 4 of 5) ISM mnemonic How a TN is configured Data ports This parameter counts every Data Port configured in LDs 10 (data TNs), 11 (data TNs) or 14 (MCA, MCU). Data Ports are excluded from counting as Analogue or Digital Telephones or Traditional Trunks.
Page 580 Page 580 of 1160 Incremental Software Management Table 14 ISM parameters dependencies on TN configuration (Part 5 of 5) ISM mnemonic How a TN is configured Traditional Trunks This parameter counts each Traditional Trunk (analog, digital, ISDN, and ITG 1.0 Trunks) configured in LD 14. Analog trunks that use in-band signaling for establishing calls to COs or other switches are counted as Traditional Trunks.
Page 581 Incremental Software Management Page 581 of 1160 Table 15 lists Service Level ISM default and increment values. Table 15 Service Level ISM default and increment values (Part 1 of 2) New system default Order increment for ISM ordering ISM mnemonic setting by system new systems and guidelines...
Page 582 10 - 1000 M-HG/SG/ 1- 1000 M-HG/SG/ Note 1: “Option 61C/81C” refers to Meridian 1 Option 61C CP PII and Meridian 1 Option 81C CP PII. “1000 M-HG/SG/MG” refers to Succession 1000M Half Group, Succession 1000M Single Group, and Succession 1000M Multi Group.
Page 583 1 - Option 61C/81C Succession 1000M, 0 - 1000 1 - 1000 Succession 1000, 0 - 1000 M Cabinet/ 1 - 1000 M Cabinet/ and Meridian 1 Chassis Chassis systems. 0 - 1000 M-HG/SG/ 1 - 1000 M-HG/SG/ ITG ISDN...
Page 584 Page 584 of 1160 Incremental Software Management Table 16 System Level ISM default and increment values (Part 2 of 2) New system default Order increment for ISM ordering ISM mnemonic setting by system new systems and guidelines type expansions RAN CON ISM 0 - Option 11C 1 - Option 11C Cabinet/Chassis...
Page 585 Incremental Software Management Page 585 of 1160 Table 17 lists factory pre-set ISM values. Table 17 Factory pre-set ISM values (Part 1 of 3) ISM mnemonic Value setting by system type 2500 - Option 11C Cabinet/Chassis 32760 - Option 61C/81C 2500 - 1000 2500 - 1000 M Cabinet/Chassis 32760 - 1000 M-HG/SG/MG...
Page 586 Page 586 of 1160 Incremental Software Management Table 17 Factory pre-set ISM values (Part 2 of 3) ISM mnemonic Value setting by system type N/A - Option 11C Cabinet/Chassis 254 - Option 61C/81C N/A - 1000 N/A - 1000 M Cabinet/Chassis 254 - 1000M-HG/SG/MG ACDN 300 - Option 11C Cabinet/Chassis...
Page 587 Incremental Software Management Page 587 of 1160 Table 17 Factory pre-set ISM values (Part 3 of 3) ISM mnemonic Value setting by system type TRADITIONAL TRUNKS 2500 - Option 11C Cabinet/Chassis 32760 - Option 61C/81C 2500 - 1000 2500 -1000 M Cabinet/Chassis 32760 -1000 M-HG/SG/MG TMDI D - CHANNELS 64 - Option 11C Cabinet/Chassis...
Page 588 Page 588 of 1160 Incremental Software Management Table 18 Maximum ISM limits (Part 2 of 3) Succession 1000 ISMs Small Systems Large Systems systems System ISM ITG ISDN Trunks 2 500 32 760 IP Peer H323 Trunks 2 500 32 760 Personal Call 1 248 1 248...
Page 589: System Monitoring
(500/DCS) telephones, wireless visitors, ACD agents, AST, TNs, data ports and phantom ports. • LD 11: Meridian 1 proprietary telephones, internet telephones, ACD agents, PCAs, AST, TNs and data ports. • LD 12: Attendant Consoles and the number of TNs.
Page 590 Page 590 of 1160 Incremental Software Management • LD 17: D-channels (DCH and TMDI DCH) and Application Module Links (AMLs) • LD 23: ACD-DNs • LD 27: TNs, Digital Subscriber Loops (DSLs) and Logical Terminal Identifiers (LTIDs). • LD 117: Survivability (Small Systems and Succession 1000 systems only).
Page 591 LEFT USED MUS CON LEFT USED 32760 LEFT 29621 USED 3139 ACDN 24000 LEFT 23769 USED LEFT USED IDLE_SET_DISPLAY NORTEL LTID LEFT USED RAN RTE LEFT USED ATTENDANT CONSOLES 32760 LEFT 32760 USED BRI DSL LEFT USED DATA PORTS 32760...
Page 592: Incremental Software Management
Page 592 of 1160 Incremental Software Management System administration When the predefined ISM limits are reached, an error message indicates that further database additions are blocked. New keycode must be ordered to increase system limits. In order to minimize delays in system administration, it is critical that the configuration limits be monitored and that new disks be ordered before the current parameters are exceeded.
Page 593: Operating Parameters
Incremental Software Management Page 593 of 1160 To make the expansion effective, the customer must sysload. For further information on keycode installation, please refer to Large System: Upgrade Procedures (553-3021-258). Operating parameters There are no operating parameters associated with this feature. Feature interactions There are no feature interactions associated with this feature.
Page 594 Refer to Software Input/Output: Administration (553-3001-311) and Software Input/Output: Maintenance (553-3001-511) for information on specific trunk package requirements. • Wireless — Meridian 1 Companion Option (MCMO) package 240 • Personal Call Assistant (PCA) — Personal Call Assistant (PCA) package 398 553-3001-306 Standard 12.00...
Page 595: Feature Implementation
Incremental Software Management Page 595 of 1160 • IP Peer H.323 Trunks — IP Peer Networking package 399 Feature implementation There are no specific implementation procedures for this feature. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 596 Page 596 of 1160 Incremental Software Management 553-3001-306 Standard 12.00 October 2003...
Page 597: Feature Description
Page 597 of 1160 Information Notification Service for Japan Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 598: Information Notification Service For Japan
Page 598 of 1160 Information Notification Service for Japan On an incoming call with INS-J, the system extracts information such as: Calling Party Number, Calling Party Name, Called Party Number, Date and Time, and, if applicable, Reason for absence of Calling Party Number/Calling Party Name.
Page 599 Information Notification Service for Japan Page 599 of 1160 • Attendant Console Applications • Meridian Mail • Meridian Link • Meridian IVR • Customer Controlled Routing • Symposium Call Center Server Call Detail Recording (CDR) The INS-J feature is enabled and disabled on a per unit basis using a class of service in LD 14.
Page 600 Page 600 of 1160 Information Notification Service for Japan Figure 15 shows the system composition required for the INS-J CLID delivery. Figure 15 System composition for INS-J CLID delivery Originating Node (Japan CO) Public/Private Switch Japan Analog (JCO/JDID) trunk with INS-J information Attendant Console (Node 1) System...
Page 601 Information Notification Service for Japan Page 601 of 1160 Operating parameters This feature is only applicable for incoming analog trunks. If the terminating set/trunk cannot receive the information, then the Analog CLI information will not be displayed nor transmitted. As per existing system functionality, only the first 16 digits of the Calling Party/Called Party number will be processed.
Page 602 Page 602 of 1160 Information Notification Service for Japan CLASS If the call terminates on a CLASS set then the Analog CLI information is passed to the CLASS feature. Conference/No Hold Conference When a set receives an incoming call and then initiates a conference call, the information of the initiating set will be delivered to the terminating set, and not the Analog CLI information.
Page 603: Task Summary List
Information Notification Service for Japan Page 603 of 1160 Feature packaging This feature introduces Analog CLI (ACLI) package 349. The ACLI package requires Japan package 97. The UK package (package 190) is incompatible with ACLI, and should not be packaged if ACLI is turned on. Feature implementation Task summary list The following is a summary of the tasks in this section:...
Page 604 Page 604 of 1160 Information Notification Service for Japan LD 16 – Configure the new ring validation timer. Prompt Response Description Add new data. Change existing data. TYPE Route Data Block. TKTP TIE COT TIE or Central Office trunk. CNTL Changes to controls of timers.
Page 605: Instant Ism
Page 605 of 1160 Instant ISM Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 606: System Initialization
Page 606 of 1160 Instant ISM A keycode that is eligible for instant activation has ISM limits that are either unchanged or increased, has no addition or removal of feature packages, and has no changes to software release and issue, software generic, or AUX-ID. If a keycode is not eligible for instant activation (that is, ISM parameters are lowered, or software packages are changed), system message CCBR009 (“New keycode accepted.
Page 607 Instant ISM Page 607 of 1160 Feature interactions Incremental Software Management Instant ISM does not change the operation of the various ISM limits. Instant ISM simply allows the user to upgrade ISM limits without having to Sysload. IS-41 Networking Instant ISM supports the MOB ISM parameter in the IS-41 Networking feature.
Page 608 Note: Ensure that the new keycode does not lower ISM limits or reduce features compared with the existing keycode. If you have determined that the keycode lowers ISM limits or reduces features, do not continue with the KNEW command, but contact your Nortel Networks order management representative. 553-3001-306 Standard 12.00...
Page 609 Instant ISM Page 609 of 1160 . KDIF Please use: KDIF <param1> <param2> with the following parameters: accepted new keycode currently used keycode previously used keycode candidate keycode on diskette in /f0 floppy drive candidate keycode on diskette in /f1 floppy drive candidate keycode which was uploaded to hard disk Enter the keycode comparison option.
Page 610 Page 610 of 1160 Instant ISM Note: ( ) indicates that information is not available ISM Limits 1st keycode: 2nd keycode: Loop Limit : 32 Sys TNs Limit ACD Agt Limit ACD DNs Limit AST Limit ..Common packages for both keycodes: 0-2 4-5 7-25 28-29 32-55 58-65 ..
Page 611 Instant ISM Page 611 of 1160 See“Reverting to the previous keycode with the KRVR command” on page 616 if ISM limits are not increased or problems exist. Instant ISM parameter upgrade using HyperTerminal ® For Large Systems, perform the following to instantly activate a keycode without a Sysload: For a dual-CPU (redundant) system, leave the system in full redundant mode (hard-disk and CPU redundancy).
Page 612 If you have determined that the keycode lowers ISM limits or reduces features, do not continue with the KNEW command, but contact your Nortel Networks order management representative. 10 Select the new keycode for activation using the KNEW command.
Page 613 Instant ISM Page 613 of 1160 Instant ISM parameter upgrade for Small Systems For Small Systems, perform the following to instantly activate a keycode without a Sysload: Log in and access LD 143 >LD 143 CCBR000 Enter the command. UPGRADE .
Page 614 Page 614 of 1160 Instant ISM Indicate that the current Feature Sets and/or Packages will remain the same by selecting “n” to the following requests. • Do you wish to change feature sets? (y/n/[a]bort) : N Keeping Current Feature Set. •...
Page 615 Instant ISM Page 615 of 1160 11 New ISM Parameters : TNS (10) - AGNT (11) ACDN (10) - AST (10) - DSL (10) - 12 Is this correct? (y/n/[a]bort) : 13 Enter if the new ISM parameters are correct. If the ISM parameters are not correct select and reconfigure the ISM parameters.
Page 616 Page 616 of 1160 Instant ISM 20 Enter the new keycode. The keycode consists of three keycode strings: Key 1, Key 2, and Key 3. Enter each string and press return. If the keycodes are entered properly, the system will display: Keycode validation successful.
Page 617 Instant ISM Page 617 of 1160 Otherwise, if the keycode is not eligible for instant activation, a Sysload is needed to activate the new keycode and the following system message is given: CCBR009 New Keycode accepted. It will be activated during the next restart.
Page 618 Page 618 of 1160 Instant ISM 553-3001-306 Standard 12.00 October 2003...
Page 619: Feature Description
Page 619 of 1160 Integrated Messaging System Link Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 620: Operating Parameters
Directory Number (DN), the ID code need not be entered. Any telephone with Dual Tone Multifrequency (DTMF) or Meridian 1 proprietary telephone signaling can connect to the attendant or to some other predefined DN by pressing 0.
Page 621: Feature Packaging
LD 15 – Add or change the IMS feature for a customer. LD 23 – Add or change ACD data for Integrated Messaging System Link feature. LD 11 – Add or change IMS attendant capability for each Meridian 1 proprietary telephone. Features and Services...
Page 622 Page 622 of 1160 Integrated Messaging System Link LD 17 – Add or change the link to a messaging system. Before adding, changing, or removing a link, the device must be disabled. Prompt Response Description Change. TYPE ADAN Action Device And Number IOTB (NO) YES (Do not) allow changes to input/output devices.
Page 623 Integrated Messaging System Link Page 623 of 1160 - CTYP aaaa Card type, where: aaaa = DCHI, MSDL, MSPS, SDI, SDI2, SDI4, or XSDI. - DNUM 0-15 Device number to be printed automatically (same as ADAN number). - USER This link is an Auxiliary Processor Link (APL). TYPE PARM System Parameters.
Page 624 Page 624 of 1160 Integrated Messaging System Link - UST (NO) YES User Status Update (UST) feature (is not) or is enabled. - - APL 0-15 Port number of the link from UST to the messaging system. - UMG (NO) YES User-to-User Messaging (UMG) feature (is not) enabled.
Page 625: Feature Operation
Integrated Messaging System Link Page 625 of 1160 LD 11 – Add or change IMS attendant capability for each Meridian 1 proprietary telephone. Prompt Response Description REQ: Change. TYPE: Telephone type, where: aaaa aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, 3000.
Page 626: Integrated Messaging System Link
Page 626 of 1160 Integrated Messaging System Link 553-3001-306 Standard 12.00 October 2003...
Page 627: Integrated Services Digital Network
Page 627 of 1160 Integrated Services Digital Network Integrated Services Digital Network (ISDN) provides standard digital interfaces between telephones, terminals, and telecommunication networks. ISDN uses a common signaling protocol transmitted over a dedicated data channel called the D-channel. The D-channel carries call setup and feature activation information to the call destination.
Page 628 Page 628 of 1160 Integrated Services Digital Network 553-3001-306 Standard 12.00 October 2003...
Page 629: Integrated Voice And Data
Page 629 of 1160 Integrated Voice and Data Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 630 Page 630 of 1160 Integrated Voice and Data Collocated SL-1 telephones can only have three key/lamp strips, due to physical constraints. Feature interactions For more information on Integrated Voice and Data, refer to Meridian Data Features: Operations and Tests (553-2731-300). Feature packaging This feature is included in base System Software.
Page 631 Integrated Voice and Data Page 631 of 1160 LD 11 – Add or change the SL-1 telephone (of an SL-1 telephone/Add-on Data Module pair) associated with a Data Line Card (DLC) data port pair. Prompt Response Description REQ: Change. TYPE: Telephone type.
Page 632 Page 632 of 1160 Integrated Voice and Data CDEN SD DD Single or double density card. Warning Tone Denied. 0 DN xxxx Key 0, data Directory Number; can have up to seven digits if DN Expansion (DNXP) package is equipped. 1 DN xxx...x Key 1, optional secondary data DN.
Page 633 Integrated Voice and Data Page 633 of 1160 LD 11 – Add or change the Integrated Data Interface Card (IDLC) port associated with an Asynchronous Interface Module (AIM). Prompt Response Description REQ: Change. TYPE: Telephone type. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems For AIM, unit 1 or 3 should be used.
Page 634 Page 634 of 1160 Integrated Voice and Data ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems TKTP ADM route. ACOD xxx...x Access code for this route. CDPC (NO) YES SL-1 (is not) is the only controlling party on incoming calls. LD 14 –...
Page 635 Integrated Voice and Data Page 635 of 1160 LD 16 – Define a route data block for each Central Office (CO), FEX, TIE, or WATS trunk route to a remote system. Prompt Response Description NEW, CHG Create a new route, or modify an existing one. TYPE Route Data Block.
Page 636 Page 636 of 1160 Integrated Voice and Data 553-3001-306 Standard 12.00 October 2003...
Page 637 Page 637 of 1160 Intelligent Peripheral Equipment Completion Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 638: Intelligent Peripheral Equipment Completion
Page 638 of 1160 Intelligent Peripheral Equipment Completion L1 Signaling on XFEM L1 is a signaling protocol for inter-circuit switched network connections defined by the International Telegraph and Telephone Consultative Committee (CCITT) Q8 recommendation. This signaling is similar to AC15, but introduces two new signals: Seize Acknowledge;...
Page 639 Intelligent Peripheral Equipment Completion Page 639 of 1160 Tone to Last Party This feature provides a special tone (default value is busy tone) to both analog (500/2500 type) telephones and trunks in half disconnect state. The operation of this feature is unchanged for trunks working with L1 or RON/TRON. Trunk-to-Trunk Connection The existing restrictions for trunk-to-trunk connections based on trunk type will be applicable to XFEM cards using L1 or RON/TRON signaling.
Page 640 Page 640 of 1160 Intelligent Peripheral Equipment Completion LD 16 – Configure a RON/TRON signaling trunk route Prompt Response Description NEW CHG New, or change. TYPE Route data block. TKTP TIE trunk. CNTL Change control or timers. - TIMR Timer. DDL 0-(70)-1023 Dial Delay timer.
Page 641 Intelligent Peripheral Equipment Completion Page 641 of 1160 LD 14 – Configure RON/TRON Signaling trunk. Prompt Response Description NEW CHG Add new data or change existing data. TYPE Trunk type. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems XTRK XFEM Extended Flexible E&M trunk card.
Page 642 Page 642 of 1160 Intelligent Peripheral Equipment Completion L1 Signaling on XFEM Task summary list The following is a summary of the tasks in this section: LD 16 – Configure L1 signaling on a XFEM TIE trunk route with Proceed to Send expected after an outgoing seize and answer supervision.
Page 643 Intelligent Peripheral Equipment Completion Page 643 of 1160 Seizure Supervision timer for trunks with delay dial (DDL), wink (WNK), and ground (GRD) start arrangements. xx = a minimum value of 1-(3)-15 seconds for GRD, and five seconds for DDL, WNK, RT (RON/TRON) start arrangement, and L1 signaling.
Page 644 Page 644 of 1160 Intelligent Peripheral Equipment Completion LDR signaling on XIDID Task summary list The following is a summary of the tasks in this section: LD 16 – Configure LDR signaling on XIDID trunk route. LD 14 – Configure LDR signaling on XIDID trunk. LD 16 –...
Page 645 Intelligent Peripheral Equipment Completion Page 645 of 1160 STRI Immediate incoming start arrangement. STRO Immediate outgoing start arrangement. SUPN Answer and disconnect supervision required. Non-transmission compensated. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 646 Page 646 of 1160 Intelligent Peripheral Equipment Completion 553-3001-306 Standard 12.00 October 2003...
Page 647 Page 647 of 1160 Intelligent Peripheral Equipment Software Support Enhancements Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 648: Intelligent Peripheral Equipment Software Support Enhancements
Page 648 of 1160 Intelligent Peripheral Equipment Software Support Enhancements • XFCOT – The Autoguard function is enhanced with an Autoguard Repeat Prevention (ATP) timer. This timer denies outgoing calls on a trunk after seize failure during the time configured for ATP. Fastguard functionality is added to prevent call collision between incoming and outgoing calls.
Page 649 Intelligent Peripheral Equipment Software Support Enhancements Page 649 of 1160 Auto configuration of an XTD card takes place: • If an XTD card is inserted in a slot of an IPE shelf for which nothing is configured in the software. In such a case, XTD Table 0 parameters are used, and all units have DTD and DTR capability.
Page 650 Page 650 of 1160 Intelligent Peripheral Equipment Software Support Enhancements Feature implementation Task summary list The following is a summary of the tasks in this section: LD 14 – Configure XFEM BPO trunk type signaling, and the Balance Impedance Adjustment on XDID trunk. LD 16 –...
Page 651 Intelligent Peripheral Equipment Software Support Enhancements Page 651 of 1160 LD 16 – Configure the Autoguard Repeat Prevention timer for the route. Prompt Response Description NEW CHG Add new data, or change existing data. TYPE Route Data Block. CNTL Responding YES to this prompt will display the TIMR prompt below.
Page 652 Page 652 of 1160 Intelligent Peripheral Equipment Software Support Enhancements Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 653 Page 653 of 1160 Intercept Computer Interface Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 654 This is given a special FFC to allow the printing of messages for any or all DNs. The attendant (ATT), and Meridian 1 proprietary telephones can be used as an ICP. 553-3001-306 Standard 12.00...
Page 655 Intercept Computer Interface Page 655 of 1160 A multiple channel answering machine can be connected to both the system and Intercept Computer. The machine is defined in the system as a Group Hunt list, and the Pilot Directory Number (PLDN) is used to terminate on the Answering Machine after a call has been diverted by the ICP feature.
Page 656 LD 10 – Create or modify the analog (500/2500 type) telephone data block for Intercept Computer Interface. LD 11 – Create or modify the Meridian 1 proprietary telephone data block for Intercept Computer Interface. LD 12 – Create or modify the Attendant Console data block for Intercept Computer Interface.
Page 657 Intercept Computer Interface Page 657 of 1160 LD 23 – Modify the ACD/Message Center parameters for Incoming Call Indicators (ICIs). LD 93 – Enable or modify the Multi-tenant Service feature. LD 17 – Configure the configuration record for Intercept Computer Interface. Prompt Response Description...
Page 658 Allow a 2500-type set to be a channel in the ICP Answering Machine (CLS DTN is required). 0-NIPN Terminal/printer number (NIPN configured in LD 15). LD 11 – Create or modify the Meridian 1 proprietary telephone data block for Intercept Computer Interface. Prompt Response...
Page 659 Intercept Computer Interface Page 659 of 1160 (NO) YES Intercept Computer (is not) is available. 0-NIPN Terminal/printer number (NIPN configured in LD 15). LD 23 – Modify the ACD/Message Center parameters for Incoming Call Indicators (ICIs). Prompt Response Description Change. TYPE ACD data block.
Page 660: Intercept Computer Interface
Page 660 of 1160 Intercept Computer Interface Feature operation A terminal at the ICP displays a message stating why the tenant at the DN is absent. The person at the ICP can then store the caller's message for the tenant's DN and activate the message waiting LED at the tenant's telephone. The tenant at the DN retrieves the stored caller messages by calling the ICP, where the messages are displayed on the terminal (or optionally printed).
Page 661 Page 661 of 1160 Intercept Computer Dial from Directory Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 662: Intercept Computer Dial From Directory
Page 662 of 1160 Intercept Computer Dial from Directory An ICP can be programmed with a directory of the internal Directory Numbers (DNs) in the system. From the ICT, the attendant can search the ICP database for a specific person by name, in order to find that person’s DN, according to a coordinated dialing plan (CDP).
Page 663 Intercept Computer Dial from Directory Page 663 of 1160 Attendant Busy Verify It is possible for an attendant to Busy Verify in the following manner: • Press an idle loop key, and press the Busy Verify key on the Attendant Console, and •...
Page 664 Page 664 of 1160 Intercept Computer Dial from Directory Manual radio paging is started as follows: • Dial the pre-dial selection RPA FCC on the Attendant Console. • Dial a DN from the ICT. • Dial a mode digit, digit information and octothorpe “#” sign. Post-dial Operation Attendant Break-in An attendant can break-in to a call by:...
Page 665 Other Feature Interactions Attendant Recall with Splitting If a set transfers a call to the attendant, or a Meridian 1 proprietary telephone presses the Attendant Recall (ARC) key and the transferring party has not yet completed the transfer before the attendant answers, it is not possible to dial from the ICP (since the transferred party is connected to SRC, and the transferring party is connected to DEST).
Page 666 Page 666 of 1160 Intercept Computer Dial from Directory To override Do Not Disturb for an extension DN: • Press an idle Loop key on the Attendant Console. • Dial a DN from the ICT. • Press the DND IND key on the Attendant Console. Message Waiting Indication To activate the message waiting lamp: •...
Page 667 Intercept Computer Dial from Directory Page 667 of 1160 Slow Answer Recall Enhancement If the attendant extends an SRC party to a DEST party on the local node, but slow answer recall occurs since the DEST does not answer, it is possible to dial a new DN from the ICP (the DEST is disconnected when the attendant answers).
Page 668 Page 668 of 1160 Intercept Computer Dial from Directory Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 – Allow or deny an intercept attendant to dial an extension DN from the Intercept Computer Terminal. LD 15 –...
Page 669 Intercept Computer Dial from Directory Page 669 of 1160 LD 15 – Set the minimum and maximum switchhook flash time required when using package 131. Prompt Response Description REQ: NEW CHG New, or change. TYPE: Timers data block. - FLSH xxx yyy Switch Hook Flash timer.
Page 670 Page 670 of 1160 Intercept Computer Dial from Directory ICTD = YES operation examples Attendant Console is Idle The Attendant Console is idle, all lamps are dark, the display is blank, and the Release key is lit. On the ICT the attendant types the name of the called party. The ICP database is scanned to get information about this person.
Page 671 Intercept Computer Dial from Directory Page 671 of 1160 Attendant has Call on Hold The attendant is talking to SRC (DN 4002) and DEST (DN 4004) on loop “0”, and then puts the call on hold by pressing another Loop key, or by pressing the hold key and an idle Loop key.
Page 672 Page 672 of 1160 Intercept Computer Dial from Directory Attendant is Connected to DID/CO on SRC DID/CO Releases before Dialing from ICT The attendant is talking with the SRC party (a DID/CO trunk); Route access code, Route member, and ATDN are displayed, Loop key “0” is lit, SRC lamp is lit, and DEST lamp is dark.
Page 673 Page 673 of 1160 Intercept Computer Enhancements Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 674: Intercept Computer Enhancements
Page 674 of 1160 Intercept Computer Enhancements Operating parameters Analog (500/2500 type) telephones can be used as Automatic Call Distribution (ACD) agent sets. The answering machine must have a 2500-type set interface to the system. Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature is included in base System Software.
Page 675 Intercept Computer Enhancements Page 675 of 1160 LD 10 – Configure Intercept Computer Answering Machine Class of Service. Prompt Response Description REQ: Change. TYPE: 500/2500 telephone data block. (IAMD) IAMA ICP Answering Machine (denied) allowed. Allow a 2500 set to be a channel in the ICP Answering Machine.
Page 676 Page 676 of 1160 Intercept Computer Enhancements LD 93 – Configure internal and external call DNs for Attendant Console groups. Prompt Response Description Change. TYPE a...a Type of data block (a...a = ACG, CPG, CPGP, RACC, RACG, RCPG, TACC, TACG, TCPG, TENS, or TGEN). - ECDN xxxx External Call DN.
Page 677: Intercept Treatment
Page 677 of 1160 Intercept Treatment Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 678 Page 678 of 1160 Intercept Treatment Operating parameters When Intercept to RAN is desired, a recording device is required. A Recorded Announcement (RAN) route and at least one trunk must be defined (see the RAN feature module). Intercept Treatment (INTR) for these types of calls can be specified in the Customer Data Block (LD 15) for the situations listed in Table 19.
Page 679 Intercept Treatment Page 679 of 1160 Feature interactions Basic/Network Alternate Route Selection (BARS/NARS) Table 20 specifies the type of Intercept Treatments (INTR) available for BARS/NARS calls, and lists the intercept situations that are possible. Table 20 Intercept Treatment for BARS/NARS calls Originating party Station or CCSA/DID...
Page 680 Page 680 of 1160 Intercept Treatment Flexible Feature Codes If Intercept Treatment has been specified for a call to a vacant number (CTVN), the Digit Display (DDs) on the Attendant Console is affected by Flexible Feature Codes (FFCs). If no FFC has been defined, the dialed digits are displayed up to and including the first digit that fails to match any Directory Number (DN).
Page 681 Intercept Treatment Page 681 of 1160 When an Originating Trunk Connection (OTC) attempts a trunk connection to a route that is restricted by its Access Restricted Table, the connection is not allowed. The intercept treatment specified in the Customer Data Block is applied.
Page 682 Page 682 of 1160 Intercept Treatment - CLDN (NAP OVF NAP Default Intercept Treatment for calls to a Listed DN. NAP) - NINV (OVF OVF OVF Default Intercept Treatment for BARS/NARS invalid calls. ATN) - NITR (OVF OVF OVF Default Intercept Treatment for BARS/NARS invalid ATN) translation calls.
Page 683: Intercept Treatment Enhancements
Page 683 of 1160 Intercept Treatment Enhancements Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 684 Page 684 of 1160 Intercept Treatment Enhancements MFC Congestion This treatment is used when a CONG level 1 or 2 signal is received from the far end. Operating parameters There are no operating parameters associated with this feature. Feature interactions There are no feature interactions associated with this feature.
Page 685: International Meridian 1
Feature operation......... . Feature description International Meridian 1 is a feature that implements a number of significant changes to system architecture, packaging, power and performance. It consists of: •...
Page 686 Page 686 of 1160 International Meridian 1 Superloop provides an increase in traffic capacity by implementing 120 time slots for each Extended Network (XNET) Card, combining loops into groups of four, and sharing resources across the four loops. Each Extended...
Page 687 R2 MFC Signaling, and • Variable Guard Timing. These features are still supported on non-system equipment, as they were prior to the introduction of International Meridian 1. Feature interactions There are no feature interactions associated with this feature. Features and Services...
Page 688: Task Summary List
Page 688 of 1160 International Meridian 1 Feature packaging This feature is included in base System Software. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 17 – Configure the configuration record for 16-Button Dual-tone Multifrequency (DTMF) detection.
Page 689 International Meridian 1 Page 689 of 1160 Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems POLR a...a Polarity of LED messages for DTD (a...a = (NORM) or REV) XTDT (0)-7 Extended Tone Detector Table number.
Page 690 Page 690 of 1160 International Meridian 1 Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 691: Inventory Reporting
Page 691 of 1160 Inventory Reporting Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 692 Page 692 of 1160 Inventory Reporting Generate Inventory files The system can generate two separate Inventory files. The first file contains the Inventory Reporting information for all cards that are inventoried in the Card Inventory file. The second file contains the Inventory Reporting information for all telephones.
Page 693 Inventory Reporting Page 693 of 1160 Table 22 ID PROM information Data Element Name Maximum Number of Characters Product Engineering Code (PEC) Color (numeric representation) Release Blank Product Serial ID Blank Other (Free Field) Card Inventory files Following the file header, each record of the Card Inventory file contains: •...
Page 694 Inventory Reporting See Table 23 for an example. Table 23 Card inventory example for Meridian 1 Option 61C Card inventory: 17 8 1999 11 5 27, 17 8 1999 11 5 40, 15 CP , 0 14, NT9D19CA 03 NNTM1830TVFK...
Page 695 Inventory Reporting Page 695 of 1160 See Table 24 for an example. Table 24 Telephone inventory example for Small Systems and Succession 1000 systems Set inventory: 17 8 1999 10 42 44, 17 8 1999 10 42 45, 4 2616, 08 01, M2616 NT2K16XC 35 01 69409A, RODNEY, 1000 2006, 08 01, M2006 NT2K05XH 93 10 C10C19, CHRIS , 1100...
Page 696 Page 696 of 1160 Inventory Reporting Abort generation You can abort the generation of Inventory files. If there is any generation of a Card or Set Inventory file when you execute the INV GENERATE ABORT command, the system stops gathering data for the Inventory generation.
Page 697 Inventory Reporting Page 697 of 1160 Table 26 Inventory Reporting print commands Command Description INV PRT Print out the status of the Inventory feature INV PRT ALL Print out both the card and the Telephone Inventory files INV PRT CARDS Print out the Card Inventory file INV PRT SETS Print out the Telephone Inventory file...
Page 698 Page 698 of 1160 Inventory Reporting Inventory Reporting status There are two commands that can be used to query the Inventory Reporting feature: • INV PRT • INV PRT STATUS The response to a status query contains two responses, one for the Card Inventory file and another for the Set Inventory file.
Page 699: Operating Parameters
Inventory Reporting Page 699 of 1160 Operating parameters When a telephone is installed, but not configured in software, the system has no record of the telephone, and therefore, will not be inventoried. A telephone that is installed, but configured in software as a different type of telephone, may not be included in the inventory file.
Page 700 Page 700 of 1160 Inventory Reporting Product Card Engineering Mnemonic Card Description Code Vintage Market CP-2 CP68040/48MB, Call Processor NT9D19 AA, AB Global CP-2 CP68040/64M/32M, Call NT9D19 Global Processor CP-2 CP68040/64MB, Call Processor NT9D19 Global CP-2 CP68040/96MB, Call Processor NT9D19 Global CP-3 CP68060/112MB, Call...
Page 701 Inventory Reporting Page 701 of 1160 Product Card Engineering Mnemonic Card Description Code Vintage Market DID Trunk, on board PPM, NT5K60 AA, AB International extended three wire DID Trunk, on board PPM, on NT5K36 AB, BA International board detection Trunk Card NT5D28 India DPRI...
Page 702 Page 702 of 1160 Inventory Reporting Product Card Engineering Mnemonic Card Description Code Vintage Market IODU I/O Disk Unit NT5D20 Global IODUC I/O Disk Unit w/ CD-ROM NT5D61 AA, AB, BA Global I/O Processor NT6D63 Global 24 Ports ISDN NTZC44 AA, BA Global Local Carrier Interface...
Page 703 Inventory Reporting Page 703 of 1160 Product Card Engineering Mnemonic Card Description Code Vintage Market PRI2 2.0 MB PRI NTBK50 International Remote Carrier Interface NT7R52 AC, AD North America SILC S/T Interface Line Card NT6D70 AA, BA North America TMDI T1 Multi-purpose digital NTRB21 North America...
Page 704 Page 704 of 1160 Inventory Reporting Product Card Engineering Mnemonic Card Description Code Vintage Market XDTMF Extended DTMF Receiver NTRA11 International XDTR Extended DTMF Receiver NT8D16 North America XDTRC Extended DTMF Receiver NTRA11 China E & M Trunk Leads PCBA, NT8D15 AF, AH, AA North America...
Page 705 Inventory Reporting Page 705 of 1160 Product Card Engineering Mnemonic Card Description Code Vintage Market XFCOT CO Trunk, Extended Flexible NT5K71 AA, AB Global PPM, 4 unit XFCOT CO Trunk, Extended Flexible NT5K70 AA, AB Global PPM, 8 unit XFCOT CO Trunk, Extended Flexible NTCK16 AA, BA, BC,...
Page 706 Page 706 of 1160 Inventory Reporting Product Card Engineering Mnemonic Card Description Code Vintage Market XMWLC Analog Line Card, Message NT8D09 BA, AL North America Waiting XNET Extended Network NT8D04 Global XOPS Analog Line Card NT1R20 North America XOPSC Analog Line Card NTRA06 AA, AB Global...
Page 707 The following card types are not included in the Card Inventory file: • TTY or PC cards • Power Supply • Any non-Nortel Networks (third-party) cards including those designed to simulate included cards. Inventoried telephones The Telephone Inventory file includes the following telephones: • M2006 •...
Page 708: Feature Interactions
Page 708 of 1160 Inventory Reporting Data units A data unit’s TYPE is listed in the Telephone Inventory file as the TYPE of the telephone that it is attached to, not as a data unit. Data units can be identified in the Telephone Inventory file by determining which TN is assigned to the data unit, or by its descriptor information (DES field in LDs 10 and 11).
Page 709: Feature Implementation
Inventory Reporting Page 709 of 1160 Feature implementation There are no specific implementation procedures for this feature. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 710 Page 710 of 1160 Inventory Reporting 553-3001-306 Standard 12.00 October 2003...
Page 711: Feature Description
Central Office (CO). The special services are accessed by dialing a Flexible Feature Code (FFC) of up to four digits in length. This FFC is configured in LD 57. This feature is available on Meridian 1 proprietary telephones, analog (500/ 2500 type) telephones, as well as Attendant Consoles. Operating parameters This feature can only be activated by callers on the same node as the Central Office trunk;...
Page 712: Italian Central Office Special Services
Page 712 of 1160 Italian Central Office Special Services This feature is only allowed for a simple call, and cannot be accessed in consultation state. As a result, if the attendant makes a “1xx” service call on the source side, a call cannot be made on the destination side;...
Page 713 Italian Central Office Special Services Page 713 of 1160 Periodic Pulse Metering Periodic Pulse Metering pulses are received from the Central Office according to the charge of the accessed service, and are collected and stored as per normal procedures. Switchhook flash A switchhook flash is ignored while a special “1xx”...
Page 714 Page 714 of 1160 Italian Central Office Special Services ITXX FFC to access "1xx" special services. RTXX The CO route number for the “1xx” special service, prompted only if ITXX has been configured. 0-512 For Large Systems Feature operation Dial the Flexible Feature Code (up to four digits in length) that was configured in LD 57 to access “1xx”...
Page 715 Page 715 of 1160 Italian Periodic Pulse Metering Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 716: Italian Periodic Pulse Metering
Page 716 of 1160 Italian Periodic Pulse Metering When the DTI2 card detects that a pulse on the PPM bit (A in Italy) has met all PPM timing requirements, the DTI2 card checks to see if the Italian PPM feature is enabled. If so, the state of the B bit is also checked. At this point, the PPM count will be incremented (in the card) only if the B bit is zero.
Page 717 Italian Periodic Pulse Metering Page 717 of 1160 Feature packaging This feature is packaged under the existing 2 Mbps Digital Trunk Interface (DTI2) package 129. Periodic Pulse Metering/Message Registration (MR) package 101 is required for its operation. Feature implementation LD 73 – Configure the Italian PPM option. Prompt Response Description...
Page 718 Page 718 of 1160 Italian Periodic Pulse Metering 553-3001-306 Standard 12.00 October 2003...
Page 719: Kd3 Direct Inward Dialing/Direct Outward
Page 719 of 1160 KD3 Direct Inward Dialing/Direct Outward Dialing for Spain The KD3 Direct Inward Dialing (DID)/Direct Outward Dialing (DOD) for Spain feature is introduced to enable the system to meet the specifications of the Spanish signaling protocol. Prior to the introduction of the KD3 interface, the only Central Office trunk support available in Spain from a system perspective was an analog Central Office Trunk (COT) type of interface (that is, non Digital Trunk Interface (DTI) or DID/DOD).
Page 720 Page 720 of 1160 KD3 Direct Inward Dialing/Direct Outward Dialing for Spain Multifrequency Interregister Signaling A Multifrequency Interregister Signaling protocol is used for passing certain information such as addressing and Call Class. It is similar to Multifrequency Extended (MFE), but must support both 2/5 or 2/6 frequency encoding on a system basis.
Page 721: Last Number Redial
Last Number Redial (LNR), which is defined on a customer and a telephone basis, allows the last number dialed by a user to be automatically stored. The stored number can be redialed by pressing a key on Meridian 1 proprietary telephones, or by dialing SPRE + 89 on analog (500/2500 type) telephones.
Page 722 The M3000 and the M2317 telephones have LNR as a local telephone (firmware) feature instead of as a system feature. Feature interactions AC15 Recall: Transfer from Meridian 1 Autodial and Last Number Redial are supported with the AC15 Recall: Transfer from system on the first transfer, provided that the digits are outpulsed on the trunk after the End-to-End Signaling Delay timer expires.
Page 723 The stored LNR number will not be affected when making calls using the following features: • Numbers dialed on Call Transfer or Conference • Attendant Recall from Meridian 1 proprietary telephones (using key) • Call Park • Dial Intercom Features and Services...
Page 724 Page 724 of 1160 Last Number Redial • Group Call, and • Special Services Access Codes. Calling Party Privacy The Last Number Redial (LNR) feature will set a Calling Party Privacy (CPP) flag in the LNR data space if the CPP was included in the last number dialed by the user.
Page 725 Last Number Redial Page 725 of 1160 Multi-Party Operations For analog (500/2500 type) telephones, the Last Number Redial/Stored Number Redial feature can be used when normal or special dial tone is received. The last number redialed that can be stored is the first call of a consultation connection, and can be stored only after the connection is completely released.
Page 726: Task Summary List
The following is a summary of the tasks in this section: LD 15 – Enable or disable LNR for a customer. LD 10 – Add or change LNR for analog (500/2500 type) telephones. LD 11 – Add or change LNR for Meridian 1 proprietary telephones. 553-3001-306 Standard 12.00...
Page 727 For Large Systems For Small Systems and Succession 1000 systems (LND) LNA LNR (denied) allowed. LNRS 4-(16)-31 LNR size. LD 11 – Add or change LNR for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa...
Page 728: Last Number Redial
Page 728 of 1160 Last Number Redial Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems (LND) LNA LNR (denied) allowed. LNRS 4-(16)-31 LNR size. xx LNK LNR key, where, xx = key number. Feature operation To automatically redial the last number dialed: •...
Page 729: Limited Access To Overlays
Page 729 of 1160 Limited Access to Overlays Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 730 Page 730 of 1160 Limited Access to Overlays • Access to the Configuration Record (CFN) LD 17 can be restricted to: — no access at all to LD 17 — changing a user’s own password only — full access to modify the system configuration •...
Page 731 Limited Access to Overlays Page 731 of 1160 For example, acceptable passwords can include: • JSMITH • 0001 • 2GUEST, and • TECHNICIAN. System administrators using PWD1 and PWD2 in LD 17 define access to Overlays with this feature. They may also define certain command use levels within a given Overlay.
Page 732 Page 732 of 1160 Limited Access to Overlays Figure 17 Example of Audit Trail printout (LD 22) 01/02 08:01 09:32 11:21 16:35 PWD2 Only system administrators, logged in using PWD1 or PWD2, can access the Audit Trail from LD 22. Administrators can change the size of the Audit Trail buffer, which can be from 50 to 1000 words (divisible by 50).
Page 733 Limited Access to Overlays Page 733 of 1160 • There is no maximum number of login attempts for Administrator or Installer sets. Lockout procedures are not used. • TTY users are not permitted to login using a Set-Based Administration password. •...
Page 734 Page 734 of 1160 Limited Access to Overlays Implementing the LAPW feature requires that you change the Configuration record (CFN) in LD 17. LD 17 – Define LAPW options and passwords. Prompt Response Description CHG END Change data, or terminate overlay. TYPE Configuration Record.
Page 735 Limited Access to Overlays Page 735 of 1160 - AUDT (NO), YES Audit Trail (denied) allowed. - SIZE (0)-65534 Word size stored in the Audit Trail buffer. - INIT (NO) YES Reset ports locked out during manual INIT. LD 17 – Change user’s LAPW password (user must log in using current LAPW). Prompt Response Description...
Page 736 Page 736 of 1160 Limited Access to Overlays LD 22 – Check options available for LAPW passwords (administrator). Prompt Response Description Lookup password options. PWD2 xxxx Level 2 master password. Note: LAPW password options are output to the active TTY only. Options format is shown below: FLTH Failed logon attempt Threshold.
Page 737 Limited Access to Overlays Page 737 of 1160 LD 22 – Print contents of Audit Trail buffer (allowed if using PWD1 or PWD2). Prompt Response Description Print. TYPE AUDT Audit Trail. Feature operation To bypass a specific restriction imposed by the Limited Access to Overlays feature, enter the appropriate password as defined in LD 17.
Page 738 Page 738 of 1160 Limited Access to Overlays 553-3001-306 Standard 12.00 October 2003...
Page 739 Page 739 of 1160 Limited Access to Overlays Password Enhancement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 740 Page 740 of 1160 Limited Access to Overlays Password Enhancement Operating parameters LDs 24 and 88 on all machines have their own passwords. These passwords are unaffected by the Limited Access to Overlay feature. Feature interactions There are no feature interactions associated with this feature. Feature packaging Limited Access to Overlays (LAPW) is packaged under package 164.
Page 741 Limited Access to Overlays Password Enhancement Page 741 of 1160 - - OVLA xx xx ... xx ALL Overlays (02-99) accessible with PWnn. (XALL) - - CUST 0-99 ALL (XALL) Customers who can access overlays with password PWnn. - - TEN xx xx ...
Page 742: Limited Access To Overlays Password Enhancement
Page 742 of 1160 Limited Access to Overlays Password Enhancement 553-3001-306 Standard 12.00 October 2003...
Page 743: Line Cards
Page 743 of 1160 Line and Trunk Cards Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 744 Page 744 of 1160 Line and Trunk Cards — QPC594 (4d) (16 ports per card) — QPC452 (dd) (eight ports per card) — QPC60 (sd) (four ports per card) • Message Waiting Line Card — NT8D09AA Analog Message Waiting (16 analog single-line telephones with Message Waiting lamps) —...
Page 745 Line and Trunk Cards Page 745 of 1160 Trunk Cards Trunk Cards provide the interface between the system and all trunk facilities, including not only public and private network trunks (CO, TIE), but those that connect the system to special features (Recorded Announcement, Paging, and so forth).
Page 746: Line And Trunk Cards
Page 746 of 1160 Line and Trunk Cards Feature interactions There are no feature interactions associated with this feature. Feature packaging There are no specific packaging requirements associated with this feature. Feature implementation There are no specific implementation procedures for this feature. Feature operation No specific operating procedures are required to use this feature.
Page 747: Line Load Control
Page 747 of 1160 Line Load Control Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 748 Page 748 of 1160 Line Load Control The selection of controlled stations is based on the Class of Service of the station or trunk. There are four Class of Service options for LLC: • LLC N No LLC • LLC 1 First LLC Class of Service •...
Page 749 Line Load Control Page 749 of 1160 Figure 18 LLC, system control levels (hierarchy and overlap of operative levels) Station Class of Service LLCN LLC1 LLC2 LLC3 LLC1, LLC2, and LLC3 Stations LLC1 and LLC2 No control immune to LCC LLC1 No control No control...
Page 750: Task Summary List
The following is a summary of the tasks in this section: LD 10 – Add or change Line Load Control for analog (500/2500 type) telephones. LD 11 – Add or change Line Load Control for Meridian 1 proprietary telephones. LD 2 – Set Line Load Control levels.
Page 751 (LLCN) LLC not enabled (the default). LLC1 LLC class 1. LLC2 LLC class 2. LLC3 LLC class 3. LD 11 – Add or change Line Load Control for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 752 Page 752 of 1160 Line Load Control SLLC Activate LLC at level x. x = F (LLC, level F). S (LLC, level S). T (LLC, level T). OFF (deactivate LLC) TLLC Print blocking probability and current active LLC level. Feature operation No specific operating procedures are required to use this feature.
Page 753: Line Lockout
500 telephones lock out after 30 seconds. When Line Lockout occurs, the system gives overflow tone for 14 seconds and then puts the telephone in a lockout state. Meridian 1 proprietary telephones are idled, and analog (500/2500 type) telephones appear busy to any incoming calls. DISA calls receive overflow tone.
Page 754 Page 754 of 1160 Line Lockout Flexible Line Lockout-This feature provides three options for lockout treatment for stations and DISA calls. Flexible Line Lockout can perform any of the following functions: • provide the existing overflow tone and then lockout treatment •...
Page 755 Line Lockout Page 755 of 1160 Call Detail Recording If a Direct Inward System Access (DISA) call routes to the attendant due to Flexible Line Lockout, and Call Detail Recording (CDR) is selected for incoming trunk calls, a call record generates when the attendant terminates the call after answer.
Page 756 Page 756 of 1160 Line Lockout Recorded Overflow Announcement Calls intercepted to the attendant due to Flexible Line Lockout receive Recorded Overflow Announcement (ROA) treatment if the Line Lockout (LCT) Incoming Call Indicator (ICI) key is configured for ROA. System Overflow Tone If the option for Flexible Line Lockout to the attendant is enabled, any call that is given overflow tone (for example, if the wrong access code is dialed, or if the telephone is not allowed to dial the Trunk Access code) is intercepted...
Page 757 Overflow tone, then lockout. Overflow tone, then attendant intercept. Attendant intercept. TYPE Timers. - DIND 2-(30)-60 Dial tone and interdigit timeout for Meridian 1 proprietary telephones, and 500 telephones. - DIDT 2-(14)-60 Dial tone and interdigit timeout for 2500 telephones. - BOTO 2-(14)-60 Busy tone and overflow tone timeout for all telephones.
Page 758 Page 758 of 1160 Line Lockout 553-3001-306 Standard 12.00 October 2003...
Page 759: Listed Directory Numbers
Page 759 of 1160 Listed Directory Numbers Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 760 Page 760 of 1160 Listed Directory Numbers Feature interactions Call Forward No Answer A Listed Directory Number (LDN) that is assigned to an Incoming Call Indicator (ICI) has a higher priority than a Call Forward No Answer ICI. When a call is forwarded to an LDN via Flexible DN, the call is presented on an LDN ICI.
Page 761 Listed Directory Numbers Page 761 of 1160 - LDN2 xxx...x LDN2. - LDN3 xxx...x LDN3. Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 762: Listed Directory Numbers
Page 762 of 1160 Listed Directory Numbers 553-3001-306 Standard 12.00 October 2003...
Page 763 Page 763 of 1160 Listed Directory Numbers, Network Wide Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 764: Listed Directory Numbers, Network Wide
Page 764 of 1160 Listed Directory Numbers, Network Wide Operating parameters The network part of this feature works in a Meridian Customer Defined Network (MCDN) environment with NAS configured. The LDNs to be used network wide cannot be used in conjunction with Distant Steering Codes.
Page 765 Listed Directory Numbers, Network Wide Page 765 of 1160 Departmental Listed Directory Number Departmental LDN is not supported over the network; however, this feature does provide two more LDNs for the DLDN feature. Network Attendant Service The way the network LDN calls are presented in a NAS environment is changed by this feature.
Page 766: Task Summary List
Page 766 of 1160 Listed Directory Numbers, Network Wide Feature implementation Task summary list The following is a summary of the tasks in this section: LD 15 – Activate Network Wide LDN in CDB. Four prompts define the extended LDN numbers and the Listed Attendants (LDAs) belonging to the LDNs.
Page 767 Listed Directory Numbers, Network Wide Page 767 of 1160 - LDN5 xxxx(xxx) Listed Directory Number 5. If the DNXP package is equipped, up to seven digits are allowed; otherwise, only four digits are allowed. - LDA5 xx xx... ALL Attendant Consoles associated with LDN5. - OPT NLDN Enable network wide LDN.
Page 768 Page 768 of 1160 Listed Directory Numbers, Network Wide LDN5 xxxx(xxx) Listed Directory Number 5. If the DNXP package is equipped, up to seven digits are allowed; otherwise only four can be entered. x LD4 x is the key number for listed DN 4. x LD5 x is the key number for listed DN 5.
Page 769 Page 769 of 1160 Lockout, DID Second Degree Busy, and MFE Signaling Treatments Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 770 Page 770 of 1160 Lockout, DID Second Degree Busy, and MFE Signaling Treatments • Direct Inward Dialing (DID) calls to a telephone set in Second Degree Busy (that is, a set that is busy on a call, and has another call waiting or camped-on) state are either disconnected, receive busy tone, or routed to the attendant.
Page 771 Lockout, DID Second Degree Busy, and MFE Signaling Treatments Page 771 of 1160 Feature packaging This feature is packaged as International Supplementary Features (SUPP) package 131; Network Attendant Service (NAS) package 159; Integrated Services Digital Network (ISDN) package 145; and Multifrequency Signaling (MFE) package 135.
Page 772: Lockout, Did Second Degree Busy, And Mfe Signaling Treatments
Page 772 of 1160 Lockout, DID Second Degree Busy, and MFE Signaling Treatments 553-3001-306 Standard 12.00 October 2003...
Page 773 Page 773 of 1160 LOGIVOX Telephone Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 774 Page 774 of 1160 LOGIVOX Telephone The LVXA Class of Service cannot be defined or changed through Attendant Console LD 12. In addition, LXVA Class of Service telephones cannot be tested through LD 31. A telephone assigned LXVA Class of Service cannot be a maintenance set. The LVXA Class of Service should only be given to a LOGIVOX telephone.
Page 775 LOGIVOX Telephone Page 775 of 1160 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 776: Logivox Telephone
Page 776 of 1160 LOGIVOX Telephone 553-3001-306 Standard 12.00 October 2003...
Page 777: Loop Start Supervisory Trunks
Page 777 of 1160 Loop Start Supervisory Trunks Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 778 Page 778 of 1160 Loop Start Supervisory Trunks Toll Definition Coincident The toll definition allows any digit dialed as the first digit after the trunk access code to define the call as a toll call (refer to LD 16). Answer Supervision An answer supervision signal received from the PSTN indicates the call is established for the purpose of other features such as Call Detail Recording (CDR) with answer supervision.
Page 779: Task Summary List
Loop Start Supervisory Trunks Page 779 of 1160 Call Transfer If an internal station user transfers an answered outgoing call to another station in the ringing state, then any disconnect signal received from the far end causes the trunk to be released and ringing of the internal set to stop. This operation eliminates the problem of holding trunks and extensions due to lack of supervision on Loop Start trunks.
Page 780 Page 780 of 1160 Loop Start Supervisory Trunks LD 14 – Create or modify trunk data blocks on a per trunk basis. Prompt Response Description SIGL Loop start supervision. SUPN YES (NO) Trunk Supervision required (not required). STYP Polarity sensitive packs. (PIP) Polarity insensitive packs.
Page 781: Loop Start Supervisory Trunks
Page 781 of 1160 Loop Start Supervisory Trunks (Incoming Calls) Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 782 Page 782 of 1160 Loop Start Supervisory Trunks (Incoming Calls) Operating parameters The Central Office cannot disconnect until one second after it is answered by an attendant or station. This feature is not compatible with the Japan Trunk feature, on a trunk basis. Polarity detection is disabled during outpulsing.
Page 783 Loop Start Supervisory Trunks (Incoming Calls) Page 783 of 1160 Feature implementation LD 14 – Create or modify trunk data blocks on a per trunk basis. Prompt Response Description SIGL Loop start supervision. SUPN YES (NO) Trunk Supervision required (not required). STYP Both way Supervisory Trunk - Supervision on both incoming and outgoing loop start PSTN (CO) trunks.
Page 784 Page 784 of 1160 Loop Start Supervisory Trunks (Incoming Calls) 553-3001-306 Standard 12.00 October 2003...
Page 785: Loopback On Public Exchange/Central Office Trunks
Page 785 of 1160 Loopback on Public Exchange/ Central Office Trunks Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 786 Page 786 of 1160 Loopback on Public Exchange/ Central Office Trunks This enhancement does not apply to CO trunk cards located on Intelligent Peripheral Equipment shelves (loopback prevention is handled by the trunk card in this configuration). This enhancement does not apply to Direct Inward Dialing (DID)/Direct Outward Dialing (DOD) trunks.
Page 787 Page 787 of 1160 M2312 Digit Display Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 788: M2312 Digit Display
M2312 can display * and #, and hence does not use a space or the H character to represent them. Feature packaging M2000 Digital Sets (DSET) package 88. Feature implementation LD 11 – Create or modify the data blocks for Meridian 1 proprietary telephones. Prompt Response Comment TYPE: xxxx Digital data block for xxxx digital set.
Page 789 M2312 Digit Display Page 789 of 1160 Feature operation The first line will be capable of displaying the same characters as the SL-1 telephone's digit display. The second line will display the date and time. In addition, when a call is active on key 0, a call timer will be displayed on the second line.
Page 790 Page 790 of 1160 M2312 Digit Display 553-3001-306 Standard 12.00 October 2003...
Page 791 All other incoming call types remain blocked by Make Set Busy. Operating parameters A Voice Call key on a Meridian 1 proprietary telephone can only be programmed to a single appearance DN. The set being voice called must be equipped with a speaker.
Page 792 Make Set Busy This feature allows an incoming voice call to override the Make Set Busy feature activated on a Meridian 1 proprietary telephone, and to terminate on the telephone. The telephone is given a two-second burst of ringing tone before the call connection is established.
Page 793 The following example illustrates how a voice call can be made to a set with MSB active: In this example, Set A is a Meridian 1 proprietary telephone with a VCC key programmed with the DN of a single appearance key on set B.
Page 794: Make Set Busy And Voice Call Override
Page 794 of 1160 Make Set Busy and Voice Call Override 553-3001-306 Standard 12.00 October 2003...
Page 795: Make Set Busy
Feature operation......... . Feature description The Make Set Busy (MSB) feature allows a Meridian 1 proprietary telephone to appear busy to all incoming calls. Outgoing calls can still be made from the telephone.
Page 796 Page 796 of 1160 Make Set Busy Make Set Busy Flexible Feature Codes You can activate Make Set Busy from an analog (500/2500 type) telephone by dialing the Make Set Busy Activate (MSBA) FFC (defined in LD 57). To deactivate Make Set Busy, the user dials the Make Set Busy Deactivate (MSBD) FFC (defined in LD 57) or the general Deactivate (DEAF) FFC (also defined in LD 57).
Page 797 Make Set Busy Page 797 of 1160 If MSB is activated in a Multiple Call Ringing arrangement, the telephone appears busy. All other appearances of the AOP DN will still receive calls. This allows the user to leave the telephone and prevent callers from overflowing and receiving ringback with no answer.
Page 798 MSB active. Hot Line Make Set Busy is overridden by the Hot Line feature. If a Meridian 1 proprietary telephone is in Make Set Busy mode, incoming Hot Line calls still terminate (ring) on the telephone.
Page 799 Make Set Busy and Voice Call Override This feature allows an incoming voice call to override the Make Set Busy feature activated on a Meridian 1 proprietary telephone, and to terminate on the telephone. The telephone is given a two-second burst of ringing tone before the call connection is established.
Page 800 The following packages are required for Make Set Busy FFCs: • Background Terminal Facility (BGD) package 99. • Flexible Feature Codes (FFC) package number 139, and Feature implementation LD 11 – Add or change MSB for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change.
Page 801 Make Set Busy Page 801 of 1160 Feature operation To make a telephone appear busy to callers: • Without lifting the handset, press the MSB key. The indicator lights steadily and the telephone will not receive calls. To cancel MSB: •...
Page 802 Page 802 of 1160 Make Set Busy 553-3001-306 Standard 12.00 October 2003...
Page 803 Page 803 of 1160 Make Set Busy Improvement Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 804 Page 804 of 1160 Make Set Busy Improvement The MSBI feature is configured as a new Class Of Service, Make Set Busy Improvement Allowed (MSIA) or Make Set Busy Improvement Denied (MSID). The MSBI feature is configured on a specific Terminal Number (TN) and affects the Single Call Non-Ringing (SCN), Multiple Call Non- Ringing (MCN) and the Private Line Non-Ringing (PVN) keys on that specific TN.
Page 805 Make Set Busy Improvement Page 805 of 1160 Ringing Change Key If Single Call Ringing (SCR) or Multiple Call Ringing (MCR) is changed to non-ringing by Ringing Change Key (RCK) and all ringing sets have MSB active, the sets ring immediately. If MSB is not active on all ringing sets, the lamp flashes on the non-ringing SCR or MCR.
Page 806: Task Summary List
Page 806 of 1160 Make Set Busy Improvement Feature implementation Task summary list The following is a summary of the tasks in this section: LD 11 – Activate the MSBI feature and define Primary DN set (boss) with non-ringing DN key. LD 11 –...
Page 807 Make Set Busy Improvement Page 807 of 1160 LD 11 – Define another set (secretary) with ringing DN key and MSB key. Prompt Response Description REQ: Add new data. Change existing data. TYPE: aaaa Set type. Where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 808: Make Set Busy Improvement
Page 808 of 1160 Make Set Busy Improvement 553-3001-306 Standard 12.00 October 2003...
Page 809: Malicious Call Trace
Malicious Call Trace (MCT) is activated either by Dial Access from single- line (analog (500/2500 type) telephones), SL-1 and Meridian digital telephones (Meridian 1 proprietary telephones), or by key access from SL-1 telephones, Meridian digital telephones, and Attendant Consoles. If the initiator hears overflow tone, the call trace has failed for one of the following reasons: •...
Page 810 Page 810 of 1160 Malicious Call Trace • The station is not established on an active call, or • The system could not allocate a print register to store the trace information. An attendant can activate Malicious Call Trace (MCT) only from an Attendant Console by using the Trace (TRC) feature key.
Page 811 Malicious Call Trace Page 811 of 1160 Enhanced Malicious Call Trace for Saudi Arabia From a user’s perspective, the Malicious Call Trace feature activation remains the same as it was prior to this enhancement. However, with this enhancement the feature is now available for different types of analog and digital (CO, DID, and DOD) trunks.
Page 812 Page 812 of 1160 Malicious Call Trace In an MCDN tandem scenario, the lamp goes from winking to lit if a Facility message received from the node nearest to the CO indicates that the MCT request was successful. Activation of the TRC key during this state is ignored. Lamp Flashing The lamp flashing (slower frequency than winkling) indicates that the call trace request to the CO was transmitted successfully, but a recorder could not...
Page 813 Malicious Call Trace Page 813 of 1160 The Multi-purpose Serial Data Link (MSDL) (or Downloadable D-channel for Small Systems must be used to support MCT for AXE-10 Australia (2.0 Mbit PRI). MCT can be activated against only one established call at a time, regardless of the number of TRC keys defined.
Page 814 Page 814 of 1160 Malicious Call Trace Calling Party Privacy Incoming calls to stations having the Malicious Call Trace feature enabled will continue to include the Terminal Number (TN) of the calling party in the Malicious Call Trace record, even if the caller has requested Calling Party Privacy.
Page 815 Malicious Call Trace Page 815 of 1160 Automatic Call Distribution (ACD) Emergency Key (EMR) The Malicious Call Trace feature operates in a similar manner to the Automatic Call Distribution (ACD) Emergency Key (EMR) feature when conferencing a recording. In this enhancement, the ACD set can activate both the Malicious Call Trace and ACD EMR features.
Page 816 Page 816 of 1160 Malicious Call Trace Malicious Call Trace DN/TN Print If the option MCDC (in LD 15) is set, a second line is added in the MCT reports to show the DN of both parties of the call. If Calling Line Identification (CLID) is available, it is printed in the second line.
Page 817 Malicious Call Trace Page 817 of 1160 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 – Enable MCT on an Analog (500/2500 type) telephone. LD 11 – Enable MCT on a Proprietary Telephone. LD 17 –...
Page 818 MCTA, MCTD Malicious Call Trace is allowed if Class of Service is MCTA. Note: In order to activate Malicious Call Trace from a Meridian 1 proprietary telephone, it should have CLS MCTA, and the TRC key should be defined. However, the same function can be achieved using a transfer or conference key and the SPRE + 83 or the MCT FFC.
Page 819 Malicious Call Trace Page 819 of 1160 LD 17 – Allow printing of the MCT record on a dedicated MCT TTY port. Prompt Response Description Change. TYPE ADAN Configuration Record. Gate opener. - ADAN xxx TTY yy xxx = NEW or CHG. yy = port number 0-63 or 0-15.
Page 820 Page 820 of 1160 Malicious Call Trace CUST Customer number, as defined in LD 15 RTMB Route number and Member number 0-511 1-510 For Large Systems 0-127 1-510 For Small Systems and Succession 1000 systems LD 15 – Set up the recorder and alarm options. Prompt Response Description...
Page 821 Malicious Call Trace Page 821 of 1160 LD 16 – Set up the alarm for external calls. Prompt Response Description Add new data. Change existing data. TYPE Route data block. TKTP DID COT Direct Inward Dial or Central Office trunks. ALRM (NO) YES Malicious Call Trace is allowed for external calls when the...
Page 822 Page 822 of 1160 Malicious Call Trace TYPE Route data block. RCLS (EXT) INT Class marked route as (external) or internal. CNTL Changes control or timers. Hook Flash timer (in msec.) - TIMR FLH <space> 60- The range for Centrex Switchhook flash timer is 256-(512)- (510)-32640 1536.
Page 823 Malicious Call Trace Page 823 of 1160 Note: The FWTM prompt is provided for EXUT and XCOT cards. This prompt should be set to YES if firmware timing is to be done for the flash and the card supports this functionality. If the prompt is set to YES for one unit, it is also set to YES for all other units.
Page 824: Feature Operation
Flash the switchhook. A special dial tone signifies that the call is on hold. Enter SPRE+83. You are reconnected to the call. To trace a malicious call from a Meridian 1 proprietary telephone using Special Prefix (SPRE) code: Press Transfer or Conference. A special dial tone signifies that the call is on hold.
Page 825 Malicious Call Trace Page 825 of 1160 To trace a malicious call from a Meridian 1 proprietary telephone using the Trace (TRC) key: Press Call Trace. You remain connected to the call. Features and Services Book 2 of 3 (D to M)
Page 826: Malicious Call Trace
Page 826 of 1160 Malicious Call Trace 553-3001-306 Standard 12.00 October 2003...
Page 827: Feature Description
Page 827 of 1160 Malicious Call Trace DN/TN Print Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 828 Page 828 of 1160 Malicious Call Trace DN/TN Print Feature packaging Malicious Call Trace (MCT) package 107. Feature implementation LD 15 – Enable Printing of Malicious call DN/CDIP information. Prompt Response Description REQ: Change. TYPE: Features and options - MCDC Allow the printing of Malicious Call DN/CLID information for the originating and terminating parties.
Page 829 Malicious Call Trace DN/TN Print Page 829 of 1160 Field No.Field TypeContents Originator<*>DNxxxxxxx++++++++++++++ Terminator<*>DNxxxxxxx++++++++++++++ or it could be of the following combinations of a DN and CLID number: Originator<*>CLID#xxxxxxxxxxxxxxxx++ Terminator<*>DNxxxxxxx++++++++++++++ Originator<*>DNxxxxxxx++++++++++++++ Terminator<*>CLID#xxxxxxxxxxxxxxxx++ Features and Services Book 2 of 3 (D to M)
Page 830: Malicious Call Trace Dn/Tn Print
Page 830 of 1160 Malicious Call Trace DN/TN Print 553-3001-306 Standard 12.00 October 2003...
Page 831 Page 831 of 1160 Malicious Call Trace Idle Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 832 Page 832 of 1160 Malicious Call Trace Idle DID calls which terminate on an Attendant Console result in either a Multifrequency Compelled IDLE or IDCT signal being returned, depending on the customer option. This applies to both direct and intercept calls. When an Attendant Console is in Night Service, the signal being returned is determined by the customer option and not by the classification of the night DN, unless a DID call comes into a night DN.
Page 833: Task Summary List
Malicious Call Trace Idle Page 833 of 1160 Dependency: • Multifrequency Compelled Signaling (MFC) package 128. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 – Enable MCT on an Analog (500/2500 type) telephone. LD 11 –...
Page 834 Page 834 of 1160 Malicious Call Trace Idle LD 11 – Enable MCT on a proprietary telephone. Prompt Response Description Class of Service. (MCTD) MCTA Malicious Call Trace (denied) allowed. When MCTD is assigned, the MCT key is removed. xx TRC MCT Key number.
Page 835 Malicious Call Trace Idle Page 835 of 1160 LD 16 – Create or modify data for each DID trunk route data block to allow or deny MFC Signaling option. Prompt Response Description MFCI (0) - 127 MFC Incoming table number. AUTO Auto terminate.
Page 836: Malicious Call Trace Idle
Page 836 of 1160 Malicious Call Trace Idle 553-3001-306 Standard 12.00 October 2003...
Page 837 If the MCT feature is activated by pressing the trace (TRC) key (on a Meridian 1 proprietary telephone or Attendant Console), or by dialing the SPRE and 83, a digit 1 is outpulsed to the trunk. This is an indication to the Public Switched Telephone Network (PSTN) to activate its own MCT feature.
Page 838 LD 10 – Enable MCT on an analog (500/2500 type) telephone data block. LD 11 – Enable MCT on a Meridian 1 proprietary telephone data block. LD 15 – Enable MCT signal. LD 94 – Create or modify the MFC tables.
Page 839 Malicious Call Trace on Direct Inward Dialing Page 839 of 1160 LD 11 – Enable MCT on a Meridian 1 proprietary telephone data block. Prompt Response Description Class of Service. MCTA Malicious Call Trace allowed. When MCTD is assigned, the MCT key is removed.
Page 840: Malicious Call Trace On Direct Inward Dialing
Page 840 of 1160 Malicious Call Trace on Direct Inward Dialing Feature operation No specific operating procedures are required to use this feature. 553-3001-306 Standard 12.00 October 2003...
Page 841 Page 841 of 1160 Manual Line Service Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 842 Page 842 of 1160 Manual Line Service Feature interactions Attendant Alternative Answering When Attendant Alternative Answering (AAA) is defined, Manual Line Service follows the AAA parameters. Attendant Overflow Position When Attendant Overflow Position (AOP) is defined, Manual Line Service follows the AOP directions. Automatic Wake Up Automatic Wake Up (AWU) does not support these features;...
Page 843 Manual Line Service Page 843 of 1160 Feature implementation LD 10 – Define Class of Service for Manual Line telephones. Prompt Response Description REQ: Change. TYPE: Telephone type. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems xxx...x Directory Number assigned to the telephone.
Page 844: Manual Line Service
Page 844 of 1160 Manual Line Service 553-3001-306 Standard 12.00 October 2003...
Page 845: Manual Service Recall To Attendant
Page 845 of 1160 Manual Service Recall to Attendant Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 846 Page 846 of 1160 Manual Service Recall to Attendant Feature interactions There are no feature interactions associated with this feature. Feature packaging International Supplementary Features (SUPP) package 131. Feature implementation LD 16 – Create or modify data for each DID trunk route data block to have or deny MFC Signaling: Prompt Response Description...
Page 847 Feature operation......... . Feature description Manual Signaling (Buzz) permits a Meridian 1 proprietary telephone user to sound a buzz tone at a specific telephone. The Meridian M3000 Touchphone provides the buzzing capability by means of an Active State screen softkey.
Page 848 Page 848 of 1160 Manual Signaling (Buzz) Operating parameters Manual Signaling (Buzz) does not apply to analog (500/2500 type) telephones. Only Single Appearance Directory Numbers can be buzzed. Feature interactions Call Party Name Display If the Signal key is pressed to buzz another telephone, no digit or name display appears on the telephone.
Page 849 Manual Signaling (Buzz) Page 849 of 1160 Feature implementation LD 11 – Add Manual Signaling (Buzz) key for Meridian 1 proprietary telephones. Prompt Response Description REQ: Change. TYPE: aaaa Telephone type, where: aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216, 2317, 2616, or 3000.
Page 850: Manual Signaling (Buzz)
Page 850 of 1160 Manual Signaling (Buzz) 553-3001-306 Standard 12.00 October 2003...
Page 851 Page 851 of 1160 Manual Trunk Service Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 852: Manual Trunk Service
Page 852 of 1160 Manual Trunk Service Feature interactions There are no feature interactions associated with this feature. Feature packaging This feature is included in base System Software. Feature implementation Task summary list The following is a summary of the tasks in this section: LD 16 –...
Page 853 Manual Trunk Service Page 853 of 1160 LD 14 – Add or change an incoming manual trunk. Prompt Response Description Add new data. Change existing data. TYPE TIE trunks are required for manual incoming trunks. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems CUST...
Page 854 Page 854 of 1160 Manual Trunk Service ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems TKTP Outgoing trunk type, where: aaa = ADM, AID, ATVN, AWR, CAA, CAM, COT, CSA, DIC, DID, FEX, ISA, ISL, MDM, MUS, PAG, RAN, RCD, RLM, RLR, TIE, or WAT.
Page 855 Feature operation......... . Feature description The Meridian 1 Attendant Console Enhancements (MACE) feature expands existing Meridian 1 Attendant Console functionality. This feature provides the following enhancements: •...
Page 856: Meridian 1 Attendant Console Enhancements
Page 856 of 1160 Meridian 1 Attendant Console Enhancements Attendant Console Autoline The Attendant Console Autoline functionality provides secure autodial services for all types of Attendant Consoles. These services are programmed on Flexible Feature keys on an attendant basis. When the Autoline key is activated, the system automatically dials a pre-programmed Directory Number (DN).
Page 857 Meridian 1 Attendant Console Enhancements Page 857 of 1160 Figure 19 Attendant Console with four Autoline keys configured 28-Nov-97 Meridian 1 4:57:44 pm IDLE Terry Smith AUTO dnd.ind Fire Services AUTO Paging Access CFNA AUTO IADN 911 Emergency AUTO s.call...
Page 858 Page 858 of 1160 Meridian 1 Attendant Console Enhancements In order for an Autoline call to be placed, the attendant presses a Loop key and then presses the Autoline key. When the Autoline key is pressed, the pre- programmed number is automatically dialed.
Page 859 IADN call waiting in the attendant queue, the IADN ICI key lamp flashes. Figure 23 illustrates a Meridian 1 Attendant Console with an IADN ICI key configured on Key Strip 2. This key strip holds the ICI keys.
Page 860 Page 860 of 1160 Meridian 1 Attendant Console Enhancements Figure 23 Attendant Console with an IADN ICI key configured 28-Nov-97 Meridian 1 4:57:44 pm IDLE AUTO dnd.ind AUTO CFNA AUTO IADN AUTO s.call Incoming Call Indicator keys 553-7605.EPS When an IADN call is made to an Attendant Console that is already active, the call is placed in the attendant queue.
Page 861 Meridian 1 Attendant Console Enhancements Page 861 of 1160 The default cadence for Priority Buzzing is two seconds on and ten seconds off. However, the cadence can be modified with the Priority Buzzing Cadence (PBUZ) prompt in the Customer Data Block. The PBUZ prompt is a prompt introduced with this feature.
Page 862 Page 862 of 1160 Meridian 1 Attendant Console Enhancements The next call in the queue is presented to the attendant. All ICI keys on the Attendant Console, including the IADN key, are updated. The IADN ICI key lamp flashes if there is at least one IADN call waiting in the attendant queue.
Page 863 Meridian 1 Attendant Console Enhancements Page 863 of 1160 When an IADN ICI key is not configured and whether or not the IDBZ prompt is set to YES, Priority Buzzing does not function. The IADN ICI key must be configured for the Priority Buzzing functionality to be applicable.
Page 864 Page 864 of 1160 Meridian 1 Attendant Console Enhancements An Attendant Console returns to an idle state from Position Busy with an IADN call waiting in the attendant queue. Priority Buzzing is only provided to this Attendant Console if there is more than one call waiting in the attendant queue and if the IADN call is not the first call in queue.
Page 865 Therefore, one ICI key can be configured to answer all emergency code calls. Figure 25 shows an example of a Meridian 1 Attendant Console with three LDN ICI keys configured. In this example, a hospital has three LDNs that are associated with a particular emergency situation.
Page 866 Page 866 of 1160 Meridian 1 Attendant Console Enhancements Figure 25 Attendant Console with three LDN ICI keys configured 28-Nov-97 Meridian 1 4:57:44 pm IDLE AUTO dnd.ind Disaster AUTO Situation CFNA AUTO Fire Cardiac Arrest IADN AUTO s.call Incoming Call Indicator keys 553-7606.EPS...
Page 867 Meridian 1 Attendant Console Enhancements Page 867 of 1160 Idle Attendant Console When an internal/external emergency code call is placed, the system seeks an idle attendant in the DLDN group. The emergency code calls are presented on an idle Loop key in a “Round Robin” fashion. For example, when an LDN call is received, it is presented to the next listed attendant after the one that was last offered a call.
Page 868 Page 868 of 1160 Meridian 1 Attendant Console Enhancements Active Attendant Console An Attendant Console is in an active state when the Release lamp is dark and the Position Busy key is not activated. When an internal/external call is placed to a DLDN group in which all attendants are active, the call is placed in the attendant queue.
Page 869 Meridian 1 Attendant Console Enhancements Page 869 of 1160 Referring to Figure 24, consider the following example regarding an active Attendant Console: Party 1 (an internal set or external trunk) dials LDN0. The LDN 0 ICI key lamp is lit for all Attendant Consoles not in the DLDN group.
Page 870: Operating Parameters
If Network Attendant Service (NAS) is equipped and also has NLDN, Priority Buzzing is provided (if configured). Operating parameters Existing limitations apply to the Meridian 1 Attendant Console Enhancements feature. Attendant Console Autoline Autoline functionality is supported on all Attendant Console types.
Page 871 Meridian 1 Attendant Console Enhancements Page 871 of 1160 Any changes to the Autoline Directory Number must be made in LD 12 and cannot be done on the Attendant Console itself. The DN programmed on the Autoline key is not verified for validity during configuration.
Page 872 Page 872 of 1160 Meridian 1 Attendant Console Enhancements If the Attendant Console is service changed in LD 12 and REQ = OUT, all IADN calls to this attendant are treated as normal attendant calls and are presented to any available attendant in the Customer/Console Presentation Group.
Page 873 Meridian 1 Attendant Console Enhancements Page 873 of 1160 IADNs cannot be configured as an Attendant Alternative Answering (AAA) DN, Attendant Overflow Position (AOP) DN, or Night DN. Data calls to an IADN are not supported. An IADN can be configured as a valid intercept computer DN.
Page 874 Page 874 of 1160 Meridian 1 Attendant Console Enhancements If a new LDN ICI key is configured for the Customer, Priority Buzzing is not provided for the emergency code calls that are already waiting in the attendant queue. The console receives Priority Buzzing for new emergency code calls placed in the attendant queue.
Page 875: Feature Interactions
Meridian 1 Attendant Console Enhancements Page 875 of 1160 Priority Buzzing is not provided when an emergency code call is presented to an idle Attendant Console with normal buzzing. Feature interactions Attendant Console Autoline The feature interactions for Attendant Console Autoline are similar to those for Attendant Autodial.
Page 876 AOP DN. The AOP DN cannot be an IADN. Attendant Recall (Slow Answer Recall) The Slow Answer Recall feature is not affected by Meridian 1 Attendant Console Enhancements. For call presentation, slow answer recalls take priority over all other calls in the attendant queue.
Page 877 For call presentation, set recalls do not take priority in the attendant queue. When an analog (500/2500 type) set without CLS = XFA/TSA performs a switch hook flash or when a Meridian 1 proprietary set presses the Attendant Recall (ARC) key during an established call, this call is treated as an attendant recall.
Page 878 Page 878 of 1160 Meridian 1 Attendant Console Enhancements If the IADN console is in Position Busy, the call is presented to any one of the available attendants in the Customer/Console Presentation Group. Therefore, the next DN in the Hunt chain is not sought once an attempt is made to present the call to the IADN attendant.
Page 879 Meridian 1 Attendant Console Enhancements Page 879 of 1160 If the system returns to Day Mode, the remaining IADN calls in the attendant queue are provided with priority treatment. The Night DN for the Customer/ Console Presentation Group cannot be an IADN.
Page 880: Feature Packaging
Page 880 of 1160 Meridian 1 Attendant Console Enhancements Feature packaging The Attendant Console Autoline and the Individual Attendant Console Directory Number (IADN) functionalities are included in base System Software. For Attendant Emergency Codes functionality, however, Departmental Listed Directory Number (DLDN) package 76 is required.
Page 881 Meridian 1 Attendant Console Enhancements Page 881 of 1160 IDBZ Individual Attendant DN Buzzing-on for IADN calls in the attendant queue. NO = Individual Attendant DN Buzzing-off for IADN calls in the attendant queue (default). PBUZ xx yy Flexible Priority Buzzing cadence for IADN and Attendant...
Page 882 Page 882 of 1160 Meridian 1 Attendant Console Enhancements xx LD0 Incoming Call Indication for Listed Directory Numbers 0-5. xx LD1 xx = key number 00-19. xx LD2 xx LD3 xx LD4 xx LD5 LDBZ n n n n n n...
Page 883: Feature Operation
Meridian 1 Attendant Console Enhancements Page 883 of 1160 ANUM 1 - 63 Attendant Number. IADN xxxx Individual Attendant DN for this Attendant Console. The Individual Attendant DN can be 1-4 digits in length or 1- 7 digits in length if DNXP package 150 is equipped.
Page 884 Page 884 of 1160 Meridian 1 Attendant Console Enhancements To display the DN programmed for the Autoline key, the attendant presses the Autoline key when the console is idle or in Position Busy. On an analog console, to display a DN that is longer than eight digits, the attendant presses the display key after pressing the Autoline key.
Page 885 Meridian 1 Attendant Console Enhancements Page 885 of 1160 Attendant Emergency Codes The following is an example of Attendant Emergency Codes functionality for Attendant Consoles with an LDN ICI key configured. Also, the DLDN group is included for LDN Buzzing at the LDBZ prompt. Referring to Figure 24: Party 1 (an internal set or external trunk) dials LDN0.
Page 886 Page 886 of 1160 Meridian 1 Attendant Console Enhancements 553-3001-306 Standard 12.00 October 2003...
Page 887: Meridian 1 Initialization Prevention
Feature operation......... . Feature description The Meridian 1 Initialization Prevention and Recovery feature reduces the occurrences of initializations by tracking specific hardware faults and automatically disabling the affected hardware locally.
Page 888 Page 888 of 1160 Meridian 1 Initialization Prevention and Recovery Network Loop Response Time-out Initialization, Serial Data Interface Device Response Time-out Initialization Prevention, and Network Loop Overload Initialization Prevention are designed to prevent system initialization. The function of Localized Faulty Hardware Recovery is to automatically disable any faulty loops, Serial Data Interface (SDI) devices or Expanded Serial Data Interface (ESDI) devices identified by this feature.
Page 889: Operating Parameters
Feature interactions Meridian 1 Fault Management FHW000, FHW001, FHW002, FHW003, FHW004, FHW005, and FHW006 can be defined as a trigger string that is monitored by the Meridian 1 Fault Management feature. Features and Services Book 2 of 3 (D to M)
Page 890 Page 890 of 1160 Meridian 1 Initialization Prevention and Recovery Feature packaging This feature is included in base System Software. Feature implementation There are no specific implementation procedures for this feature. Feature operation No specific operating procedures are required to use this feature.
Page 891 Page 891 of 1160 Meridian 911 Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 892 Page 892 of 1160 Meridian 911 A 911 system is planned, implemented, and operated under the auspices of local governments. In most communities, 911 provides access to police, fire, and emergency medical services. In some locations additional services are accessible (for example, dialing 911 in certain locations provides access to Coast Guard search and rescue services).
Page 893 Meridian 911 Page 893 of 1160 Enhanced 911 service In areas where telephone company Central Office boundaries do not match jurisdictional boundaries, there is a problem in identifying which emergency agency should receive the emergency call. There may be an even more complicated situation if the 911 network includes two or more primary answering centers, and each serves areas that do not match the Central Office serving areas.
Page 894: Meridian 911
Page 894 of 1160 Meridian 911 The Automatic Location Identifier (ALI) host computer uses the ANI to locate the ALI record for the calling party number. This includes the name and address, and whether the line is business or residence. An enhanced 911 system creates ALI information from the ALI record and automatically routes the ALI information to an optional data terminal display at the answering center.
Page 895 Meridian 911 Page 895 of 1160 Figure 26 Routing the call, along with the ANI digits, to the system M911 trunk ANI: 05551234 911 call location 555-1234 553-7823.EPS When a call arrives at the system through an M911 trunk, the trunk software in the system communicates with the serving Central Office (CO) (either the local Central Office or the M911 tandem office) to receive the ANI information through multifrequency (MF) signaling.
Page 896 Page 896 of 1160 Meridian 911 Operating parameters Meridian 911 Meridian 911 routes are restricted to incoming traffic only. Incoming M911 trunks use MF signaling only. Dial Pulse (DP) and Dual-tone Multifrequency (DTMF) are not supported for M911 routes. 911 Calls on Integrated Services Digital Network (ISDN) trunks are not supported.
Page 897 Meridian 911 Page 897 of 1160 CDNs as well as ACD DNs are normal dialable numbers. Nothing prevents non-911 calls from arriving at either the CDN, or any of the ACD DNs acting as answering centers using direct dialing. Non-911 calls arriving at CDNs are defaulted to the CDN’s default ACD DN;...
Page 898 Page 898 of 1160 Meridian 911 No B record is generated by CDR for an M911 abandoned call, because the B record is package dependent and only applies to an established call with Internal CDR. Wireless sets are not supported at the Public Safety Answering Point (PSAP) or Secondary Safety Answering Point (SSAP) for Call Abandon.
Page 899 Meridian 911 Page 899 of 1160 Only four of the fields in the report will have any meaning. Because M911 uses the Route-to Application Module Link (AML) message instead of the Queue-to message, only “Route To”, “Default DN”, “Abandoned”, and “Calls Accepted”...
Page 900 Page 900 of 1160 Meridian 911 Customer Controlled Routing (CCR) Call Enters Queue Message (ICEQ) This message is sent to ACD-MAX each time a default call is placed in the default ACD DN (default mode). Customer Controlled Routing (CCR) Call Modification Message (ICCM) This message is sent to ACD-MAX when a call modification request (route to, disconnect, busy) is successfully executed upon a CDN controlled call.
Page 901 Meridian 911 Page 901 of 1160 Interflow 911 calls interflow the same as other ACD calls. If the interflow feature is configured so that when a call gets busy tone from an internal destination, the 911 call will not get busy tone, but will instead be linked back into the source ACD queue.
Page 902 Page 902 of 1160 Meridian 911 Call Transfer Trunk priority associated with an incoming 911 call is only preserved if blind transfer is used. Called Party Disconnect Control The Called Party Disconnect Control (CPDC) feature is used to retain a 911 trunk when a 911 call is disconnected by the caller.
Page 903 Meridian 911 Page 903 of 1160 Integrated Services Digital Network (ISDN) Primary Rate Interface 911 trunks are not supported on ISDN PRI Trunks or Integrated Service Link (ISL) trunks. Japan Direct Inward Dialing (DID) Trunks Japan DID trunks are not supported. Malicious Call Trace The Malicious Call Trace (MCT) feature is modified to be supported on ACD sets.
Page 904 Page 904 of 1160 Meridian 911 Meridian 911 Call Abandon Attendant Break-In Since an abandoned call does not have a speech path established, the Break- In deny treatment is given to the attendant so that Break-In cannot occur. Automatic Call Distribution When a call is abandoned, the call remains in its current state (for instance, Automatic Call Distribution (ACD) queue, CDN queue, or ringing on an ACD agent set).
Page 905 Meridian 911 Page 905 of 1160 Call Force M911 abandoned calls cannot be call forced. Call Transfer M911 abandoned calls cannot be transferred or conferenced. Called Party Disconnect Control There is no interaction with M911 Call Abandon and Called Party Disconnect Control.
Page 906 Page 906 of 1160 Meridian 911 Night Service Abandoned calls can be forwarded to the Night Call Forward DN if the Night Forward DN is an ACD DN. If a primary answering center goes into Night Service while there are abandoned calls in the queue, those abandoned calls are dropped.
Page 907: Feature Packaging
Meridian 911 Page 907 of 1160 Feature packaging The following packages are required: • Digit Display (DDSP) package 19 • Basic Automatic Call Distribution (BACD) package 40 • Automatic Call Distribution Package B (ACDB) package 41 • Automatic Call Distribution Package A (ACDA) package 45 •...
Page 908: Feature Implementation
LD 10 – Configure non-ACD sets (analog (500/2500 type) telephones). 10 LD 11 – Configure non-ACD sets (Meridian 1 proprietary telephones). 11 LD 11 – Configure Meridian 1 proprietary telephones to function as ACD sets. 12 LD 16 – Enable M911 Call Abandon.
Page 909 Meridian 911 Page 909 of 1160 LD 10 – Configure a Terminal Number for an analog (500/2500 type) telephone with a Class of Service of CWNA (Call Waiting Notification Allowed). Prompt Response Description REQ: New. TYPE: Type of telephone set. Terminal Number l s c u For Large Systems...
Page 910 Page 910 of 1160 Meridian 911 ISAP ACD DN uses Meridian Link messaging. VSID Server ID used for Meridian Link messaging (defined in LD 17). OVTH 2047 Recommended overflow threshold. CWNT l s c u Call Waiting Notification TN. CWNC Call Waiting Notification control.
Page 911 Meridian 911 Page 911 of 1160 LD 16 – Configure an M911 route. Prompt Response Description Add new data. Change existing data. TYPE Route data block. CUST Customer number, as defined in LD 15 ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems TKTP...
Page 912 Page 912 of 1160 Meridian 911 TRMT (NONE) Numbering Plan Digit or Information Digit treatment. FAIL TEST - NPA Numbering Plan Area. Prompted only if TRMT = NPA. LD 14 – Configure 911 trunks. Prompt Response Description New. TYPE Meridian 911 trunks must be DID. Terminal Number l s c u For Large Systems...
Page 913 Meridian 911 Page 913 of 1160 SUPN Answer and disconnect required. MFR APY Meridian 911 trunks must have MFR and APY Classes of Service (this is done automatically). LD 16 – Configure Call Detail Recording (CDR). Prompt Response Description Change. TYPE Route data block.
Page 914 Dial Intercom Group number and Member number. nn...n Directory Number. IAPG ISDN/AP status message group. USMA Unsolicited Status Allowed Class of Service. M911 position. LD 11 – Configure non-ACD sets (Meridian 1 proprietary telephones). Prompt Response Description REQ: Add a set. TYPE:...
Page 915 ISDN/AP status message group. xx SCR yyyy This defines a Single Call Ringing DN key. The xx is the key number and the yyyy is the DN. LD 11 – Configure Meridian 1 proprietary telephones to function as ACD sets. Prompt Response Description REQ: Add a set.
Page 916 Page 916 of 1160 Meridian 911 ADD AGN USMA AGN is for agent; SUPN is for supervisor, USMA = M911 MCTA position, and MCTA = Malicious Call Trace allowed. IAPG ISDN/AP status message group. 0 ACD yyyy Key 0; ACD; ACD Directory Number. xx TRC Malicious Call Trace key.
Page 917: Feature Operation
Meridian 911 Page 917 of 1160 M911_ABAN (NO) YES Optional call abandon treatment, where: YES = abandoned call treatment for this route, and NO = no abandoned call treatment for this route. M911_TONE (YES) NO Optional call abandon tone, where: YES = tone given on answer, and NO = silence given on answer.
Page 918 Page 918 of 1160 Meridian 911 Meridian 911 Call Abandon operation When the call is abandoned it remains in its current state (for instance, in CDN or ACD queue or ringing a call taker). Once the call taker answers, a continuous cadenced tone is heard for six seconds, followed by silence.
Page 919 Meridian 911 Page 919 of 1160 Figure 28 Display for an NPA call Palo Alto 415 493-6002 ABAND 553-7825.EPS Features and Services Book 2 of 3 (D to M)
Page 920 Page 920 of 1160 Meridian 911 553-3001-306 Standard 12.00 October 2003...
Page 921: Feature Description
Meridian Companion Radio Card (CMRC), the DECT Mobility Card (DMC) and the DECT Mobility Card - Expander (DMC-E). The CMCC and CMRC are supported by all systems with IPE equipment capability. The DMC and DMC-E are supported by all Succession 1000M and Meridian 1 systems. Features and Services...
Page 922: Feature Interactions
There are no feature interactions associated with this feature. Feature packaging The Meridian Companion Enhanced Capacity requires the following packages: • Meridian 1 Companion Option (MCMO) package 240 • MC32 package 350 Feature implementation This section contains the overlay procedures required to configure the Meridian Companion Enhanced Capacity feature on a system circuit- switched network.
Page 923 Meridian Companion Enhanced Capacity Page 923 of 1160 Feature operation No specific operating procedures are required to use this feature. Features and Services Book 2 of 3 (D to M)
Page 924: Meridian Companion Enhanced Capacity
Page 924 of 1160 Meridian Companion Enhanced Capacity 553-3001-306 Standard 12.00 October 2003...
Page 925: Meridian Companion / Meridian
Page 925 of 1160 Meridian Companion / Meridian Companion DECT Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 926 480 users. The Meridian Companion DECT on a Succession 1000M Cabinet or Meridian 1 Option 11C Cabinet can contain a maximum of 630 users. A Succession 1000M Chassis or Meridian 1 Option 11C Chassis can contain a maximum of 96 users.
Page 927: Task Summary List
Meridian Companion / Meridian Companion DECT Page 927 of 1160 Feature implementation Task summary list The following is a summary of the tasks in this section: LD 10 – Configure a Meridian Companion/Meridian Companion DECT telephone. LD 73 – Configure the Meridian Companion/Meridian Companion DECT pad values.
Page 928 Page 928 of 1160 Meridian Companion / Meridian Companion DECT (MCRD) MCRA Multiple Call Arrangement (denied) allowed. Allows privacy on analog (500/2500 type) telephones including both portable and wireline sets. Only offered if the MCMO package or SUPP package is equipped. (DTN) Default digit signaling used by portable personal telephone.
Page 929: Meridian Hospitality Voice Services
Page 929 of 1160 Meridian Hospitality Voice Services Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 930 Page 930 of 1160 Meridian Hospitality Voice Services Meridian Hospitality Voice Services provides enhancements to the following features: • Pretranslation MHVS will suppress all pretranslation on calls originated by Meridian Mail virtual agents. • Do Not Disturb MHVS allows calls to telephones in a Do Not Disturb (DND) mode to be rerouted to Meridian Mail for special handling.
Page 931 Meridian Hospitality Voice Services Page 931 of 1160 The caller remains in the queue until the attendant disengages Night Service, or until the Applications Module Link (AML) recovers from failure. The use of Integrated Messaging System (IMS) or Integrated Voice Messaging System (IVMS) is not supported with MHVS.
Page 932 Page 932 of 1160 Meridian Hospitality Voice Services Do Not Disturb Individual Do Not Disturb (DND) allows the attendant to place a Directory Number into DND mode. A DN in this mode is free to originate calls, but appears busy to incoming calls. With MHVS equipped, a new prompt (DNDH) allows callers to be redirected to Meridian Mail for voice mail services.
Page 933 Meridian Hospitality Voice Services Page 933 of 1160 — Recorded Announcement (RAN) package 7 — End-to-End Signaling (EES) package 10 — Make Set Busy (MSB) package 17 — Integrated Messaging System (IMS) package 35 — Basic Automatic Call Distribution (BACD) package 40 —...
Page 934: Meridian Hospitality Voice Services
Page 934 of 1160 Meridian Hospitality Voice Services Feature implementation Refer to Meridian Mail Modular Option Guest Voice Messaging (553-7041-210) and Hospitality Features: Description and Operation (553- 3001-353). Feature operation Refer to Meridian Mail Modular Option Guest Voice Messaging (553-7041-210) and Hospitality Features: Description and Operation (553- 3001-353).
Page 935: Meridian Mail Trunk Access Restriction
Page 935 of 1160 Meridian Mail Trunk Access Restriction Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 936 Page 936 of 1160 Meridian Mail Trunk Access Restriction Meridian Mail Trunk Access Restriction averts potential Meridian Mail system abuse by distinguishing between internal and external calls that are directed to Meridian Mail. When activated, Meridian Mail Trunk Access Restriction impacts the operation of the following features: •...
Page 937 Meridian Mail Trunk Access Restriction Page 937 of 1160 Figure 65 Meridian Mail Trunk Access Restriction Call Transfer Set B Incoming Outgoing External External Call Call System Environment Set A Set C Transfer, Conference Call Join Attempt Call No Hold Forward Conference All Calls...
Page 938 Page 938 of 1160 Meridian Mail Trunk Access Restriction Operating parameters MTAR does not treat Centralized Attendant Position and Night Attendant sets as Attendant Consoles. These sets receive treatment based on their actual set type. For example, if the night attendant is a proprietary set, then it is treated as a proprietary set.
Page 939 Meridian Mail Trunk Access Restriction Page 939 of 1160 However, an external call can be transferred or conferenced over the network, using TIE trunks. This operation is dependant on the type of network information the remote node forwards to the node where the transfer/ conference attempt is made.
Page 940 Page 940 of 1160 Meridian Mail Trunk Access Restriction Feature operation Call Transfer/Conference Proprietary Set Set A is a proprietary set with Transfer Key and Conference Key. An incoming/outgoing external call is established between Set A and Set B, an external party. The call between Set A and Set B is active on Key X. Set A presses the Transfer/Conference Key that automatically puts Set B on Hold.
Page 941 Meridian Mail Trunk Access Restriction Page 941 of 1160 Transfer Analog (500/2500 type) Set Set A is an Analog (500/2500 type) set with a XFA Class of Service (transfer and three/six party conference allowed). An incoming or outgoing external call is established between Set A and Set B, an external party.
Page 942 Page 942 of 1160 Meridian Mail Trunk Access Restriction Set A is an Analog (500/2500 type) set with a TSA Class of Service (three party service allowed). An incoming or outgoing external call is established between Set A and Set B, an external party. Set A perform a switch hook flash that puts Set B on hold.
Page 943 Meridian Mail Trunk Access Restriction Page 943 of 1160 500/2500 Outgoing/ Conference to set Reconnect to external Not allowed Incoming with CFAC to call. Disconnect call to MMail MMail Proprietary Outgoing/ Transfer/ Operation ignored Not allowed Incoming Conference to MMail Proprietary Outgoing/ Transfer/...
Page 944: Meridian Mail Trunk Access Restriction
Page 944 of 1160 Meridian Mail Trunk Access Restriction 553-3001-306 Standard 12.00 October 2003...
Page 945 Page 945 of 1160 Meridian Mail Voice Mailbox Administration Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 946 Page 946 of 1160 Meridian Mail Voice Mailbox Administration • Viewing application and mailbox statistics to help ensure the integrity of the application • Synchronizing the system and Meridian Mail databases using special audit and upload functions: — The audit function helps ensure that name data stored on the system is synchronized with name data stored on Meridian Mail.
Page 947 Meridian Mail Voice Mailbox Administration Page 947 of 1160 If a VMB is deleted on the system but not on Meridian Mail, the result could be an orphan VMB. If the DN for the deleted VMB is reused on the system, Meridian Mail deletes the old DN and adds the new one, thereby recovering the associated VMB.
Page 948 Page 948 of 1160 Meridian Mail Voice Mailbox Administration Call Party Name Display There is significant interaction between the Call Party Name Display (CPND) database and the Meridian Mail VMB database. The sections entitled “Common data elements” on page 948 and “Name processing considerations”...
Page 949 Meridian Mail Voice Mailbox Administration Page 949 of 1160 Name processing considerations There are basic differences in how the CPND and Meridian Mail process name data. This section describes those differences and makes specific recommendations for minimizing their impact on your system. Because this feature may affect your name data, print the system and Meridian Mail name databases before beginning to implement VMBA on a system with VMBs already implemented.
Page 950 Page 950 of 1160 Meridian Mail Voice Mailbox Administration • Up to 27 characters for combined first and last names. If names on Meridian Mail exceed a combined length of 27 characters, they are truncated on the system during an upload. •...
Page 951 Meridian Mail Voice Mailbox Administration Page 951 of 1160 • Meridian Mail: ASCII H.20 through H.7E excluding the plus sign (+), underscore (_), and question mark (?) Therefore, on a system with VMBs, the system user should avoid using the asterisk (*), exclamation point (!), plus sign (+), underscore (_), and question mark (?) in CPND names.
Page 952: Feature Packaging
Page 952 of 1160 Meridian Mail Voice Mailbox Administration • The VMBA Upload facility forces the system VMB database to match the Meridian Mail VMB database. In the case where VMB is not configured on Meridian Mail, an upload will delete the system VMB database.
Page 953: Feature Implementation
LD 17 – Configuring the VMBA application. LD 10 – Add a VMB on an analog (500/2500 type) telephone. LD 11 – Add a VMB on a Meridian 1 proprietary telephone. LD 20 – Print the DN block. LD 20 – Print the TN block.
Page 954 Page 954 of 1160 Meridian Mail Voice Mailbox Administration LD 17 – Configuring the VMBA application. Prompt Response Description Add. TYPE Value Added Server NEW CHG Add or change a value added server link. - VSID 0-15 VAS identifier. - AML 0-15 Application Module Link identifier.
Page 955 Meridian Mail Voice Mailbox Administration Page 955 of 1160 LD 10 – Add a VMB on an analog (500/2500 type) telephone Prompt Response Description REQ: NEW CHG Add or change. TYPE: 500 2500 DN related data. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems CUST...
Page 956 Page 956 of 1160 Meridian Mail Voice Mailbox Administration LD 11 – Add a VMB on a Meridian 1 proprietary telephone Prompt Response Description REQ: Add. TYPE: aaaa Telephone type. Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems...
Page 957 Meridian Mail Voice Mailbox Administration Page 957 of 1160 Configuring the database Configure the VMBA application in LD 17 on the VAS associated with Meridian Mail. Set the DATA_CORRECT and AUTO_AUDIT options to OFF until the installation is complete. The AML link does not have to be configured at this point because there is no actual hardware to enable.
Page 958 Page 958 of 1160 Meridian Mail Voice Mailbox Administration Site with a preconfigured Meridian Mail database Existing sites installing the VMBA application may have VMBs already configured on Meridian Mail. LD 48 includes an upload option that simplifies VMB data configuration on the system. CAUTION The upload option also causes name data configured on Meridian Mail to be uploaded to the system.
Page 959: Feature Operation
Meridian Mail Voice Mailbox Administration Page 959 of 1160 Manually resolve any errors detected by the audit. Perform any necessary name cleanup. Configure the DATA_CORRECT and AUTO_AUDIT options as desired. It is recommended you set them to ON to help ensure database integrity.
Page 960: Meridian Mail Voice Mailbox Administration
Page 960 of 1160 Meridian Mail Voice Mailbox Administration — For MM8 and earlier Releases, the system attempts to establish a session as described above. Such attempts fail. Disable VMBA until the upgrade to MM9 occurs. — For MM9 and later Releases, Meridian Mail indicates to the system that the feature is not configured.
Page 961 Meridian Mail Voice Mailbox Administration Page 961 of 1160 Determining the status of the VMBA application LD 48 accepts the following command to print the status of the VMBA application: STAT VMBA <vsid> where <vsid> is the VAS identifier, in the range of 0-15. Output from this command, shown in the following example, indicates the status of the application, the audit function, and the upload function: VMBA ACTIVE...
Page 962 Page 962 of 1160 Meridian Mail Voice Mailbox Administration Managing voice mailbox data Adding or changing a VMB Use LDs 10 and 11 to add or change a VMB. Use LD 10, 11, or 95 to add or change a name. When a VMB is added or changed, the system places the VMB in the UPDPEND (update pending) state and informs a background process that an update is pending.
Page 963 Meridian Mail Voice Mailbox Administration Page 963 of 1160 Deleting a VMB There are three ways to delete a VMB: • When using LDs 10 and 11, enter OUT at the VMB prompt. When doing a normal CHG or ECHG on a telephone in LDs 10 and 11, enter OUT at the VMB prompt to delete the telephone’s VMB.
Page 964 Page 964 of 1160 Meridian Mail Voice Mailbox Administration Printing VMB data LDs 20 and 83 support printing VMB data associated with a telephone. LDs 10 and 11 can access LD 20 to facilitate printing VMB data after it is entered. LD 20 provides three ways to print VMB data: •...
Page 965 Meridian Mail Voice Mailbox Administration Page 965 of 1160 • Use the PRT VMB command to print the VMB DN and VMB state. For a definition of each state, see Table 85. LD 20 – Print VMB data. Prompt Response Description Print.
Page 966 Page 966 of 1160 Meridian Mail Voice Mailbox Administration Table 85 VMB states State Explanation CONFIGURED The VMB is configured on the system and Meridian Mail. UPDPEND A VMB update is pending. The VMB has been added or changed on the system but Meridian Mail has not yet been updated.
Page 967 Meridian Mail Voice Mailbox Administration Page 967 of 1160 Auditing the VMB database The VMBA application provides both automatic and manual synchronization procedures to help ensure the consistency of the system and Meridian Mail databases. The databases may lose synchronization during one of the following events: •...
Page 968 Page 968 of 1160 Meridian Mail Voice Mailbox Administration • The data for that DN does not match, and DATA_CORRECT = OFF. • A message appears on the system TTY indicating that a discrepancy was detected. Manual intervention is required to correct the discrepancy. Starting a manual audit To start the audit function manually, use the ENL VMBA command with the AUDT option in LD 48.
Page 969 Meridian Mail Voice Mailbox Administration Page 969 of 1160 where x is the number of VMBs audited y is the number of mismatches found (and corrected, if DATA_CORRECT = ON) z is the number of failed audit operations Uploading the Meridian Mail VMB database Existing sites installing the VMBA application may already have VMBs configured on Meridian Mail.
Page 970 Page 970 of 1160 Meridian Mail Voice Mailbox Administration Starting a database upload To start a database upload, use the ENL VMBA command with the UPLD option in LD 48. The format of the command is as follows: ENL VMBA <vsid> UPLD <ALL,xxxx> where <vsid>...
Page 971: Message Intercept
• Call Park/Off-hook Queuing: the user of an analog (500/2500 type) telephone, or Meridian 1 proprietary telephone, on hold during a call park or while in an off-hook queue, receives a recorded message indicating the condition.
Page 972 Ring Again, receives a recorded announcement indicating that the feature has been activated. • Message Waiting: an analog (500/2500 type) telephone, or Meridian 1 proprietary telephone user that has a message waiting receives a recorded announcement when going off-hook indicating that a message is waiting.
Page 973: Operating Parameters
Page 973 of 1160 • Do Not Disturb: the user of an analog (500/2500 type) telephone, or Meridian 1 proprietary telephone receives a recorded announcement, if the set is under individual or group Do Not Disturb, indicating the condition. •...
Page 974: Feature Packaging
LD 56 – Configure Message Intercept tones. LD 10 – Allow Message Interception on an analog (500/2500 type) telephone. LD 11 – Allow message intercept on a Meridian 1 proprietary telephone. LD 56 – Configure Message Intercept tones. Prompt Response...
Page 975 Message Intercept Page 975 of 1160 - - TDSH i bb c tt Tone definition for systems equipped with Tone and Digit cards, where: i = internal (0), or external (1) source bb = burst cc = cadence, and tt = frequency. Prompts with the response i bb c tt define the internal/ external source, burst, cadence and frequency/level respectively.
Page 976: Feature Operation
Description (MIND) MINA (Deny) allow Message Intercept. You must respond with one of these prompts for each analog (500/2500 type) telephone. LD 11 – Allow message intercept on a Meridian 1 proprietary telephone. Prompt Response Description (MIND) MINA (Deny) allow Message Intercept. You must respond with one of these prompts for each Meridian 1 proprietary telephone.
Page 977: Message Registration
Page 977 of 1160 Message Registration Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 978 Page 978 of 1160 Message Registration Metering is applied on a route basis. When provisioning a customer for the MR feature, calls that are to be metered can have access only to routes that are metered. Metered calls cannot be overflowed to a nonmetered route. One software meter is assigned to every telephone Directory Number, attendant DN, and Trunk Access Code (TRC) that requires metering.
Page 979 For detailed information regarding Background Terminal (BGD) commands for MR, refer to Background Terminal User Guide. Meter contents can also be read or changed by a Meridian 1 proprietary telephone equipped with a Message Registration key/lamp pair (MRK) and a display.
Page 980 Page 980 of 1160 Message Registration Call Forward All Calls Call Transfer Conference The party that originates a call is charged. The charge cannot be moved to another party using Transfer, Conference, or Call Forward All Calls. Coordinated Dialing Plan Centralized Attendant Service MR is mutually exclusive of Coordinated Dialing Plan and Centralized Attendant Service.
Page 981 LD 14 – Configure the polarity trunk. LD 10 – Allow or deny analog (500/2500 type) telephones access to meters. LD 11 – Allow or deny Meridian 1 proprietary telephones access to meters. LD 16 – Activate Message Registration on routes.
Page 982 Page 982 of 1160 Message Registration CUST Customer number, as defined in LD 15 ROUT Route number 0-511 For Large Systems 0-127 For Small Systems and Succession 1000 systems TKTP Trunk route type, where: aaa = ADM, AID, ATVN, AWR, CAA, CAM, COT, CSA, DIC, DID, FEX, FGOT, ISA, MCU, MDM, MUS, PAG, R232, R422, RAN, RCD, RLM, RLR, or TIE.
Page 983 Terminal Number l s c u For Large Systems For Small Systems and Succession 1000 systems (MRD) MRA MR (denied) or allowed. LD 11 – Allow or deny Meridian 1 proprietary telephones access to meters. Prompt Response Description REQ: Change.
Page 984 Page 984 of 1160 Message Registration 553-3001-306 Standard 12.00 October 2003...
Page 985: Message Waiting Indicator By
Page 985 of 1160 Message Waiting Indicator by Directory Number Contents This section contains information on the following topics: Feature description ........Operating parameters .
Page 986 Page 986 of 1160 Message Waiting Indicator by Directory Number Multiple message waiting indications on one set Prior to the MWDN feature, where more than one DN was configured on one set, only the Primary Directory Number (PDN) -- or the single appearance non-PDN -- had a Message Waiting Key (MWK) and the LED for the message waiting indication.
Page 987 Message Waiting Indicator by Directory Number Page 987 of 1160 Figure 66 Multiple message waiting indications on one set Admin Assistant's For DN 3000 HOLD 3002 Non-Primary DN 3002 Non-Primary DN 3001 3001 3000 Primary DN XMWK 3002 XMWK 3001 Voice Mail Voice Mail Voice Mail...
Page 988 Page 988 of 1160 Message Waiting Indicator by Directory Number Figure 67 Multiple message waiting indications for one mailbox on more than one set Jan's Set Voice Mailbox 3002 Multiple Appearance DN 6000 3001 Primary DN 3001 XMWK for DN Richard's Set Voice Mailbox 3001 Multiple Appearance DN...
Page 989 Message Waiting Indicator by Directory Number Page 989 of 1160 Remote message waiting indication for message monitoring Prior to the MWDN feature, if a new voice message was received, users had to see the message waiting indication or log in to their mailbox from a remote set to query if they had voicemail.
Page 990 Page 990 of 1160 Message Waiting Indicator by Directory Number Figure 68 RMWK operation when a Phantom TN is call forwarded to a set MWK for DN3000 RMWK for DN3001 3000 PDN 3000 Phantom TN DN 3001 DN 3001 553-8482 553-3001-306 Standard 12.00 October 2003...
Page 991 Message Waiting Indicator by Directory Number Page 991 of 1160 Figure 69 One mailbox for multiple DNs Linda's Set Primary DN 5000 5000 Rudy's Set Shared Mailbox for DNs 5000, 5001 and 5002 Primary DN 5001 5001 Julie's Set XMWK XMWK Non-Primary DN 5002 5002...
Page 992: Operating Parameters
Page 992 of 1160 Message Waiting Indicator by Directory Number Operating parameters MWDN supports features within the same node; it does not support features on different nodes across a network. For example, MWDN supports Meridian Mail if it is on the same node; the MWDN feature does not support Meridian Customer Defined Network (MCDN) messaging services across a network.
Page 993 Message Waiting Indicator by Directory Number Page 993 of 1160 Multiple Appearance DN For the Multiple Appearance DN feature: • On sets where the DN is configured as a PDN, the message waiting indication occurs on the MWK and red LED. •...
Page 994: Feature Implementation
LD 10 – Configure new class of service options to enable analog (500/ 2500) sets to be monitored remotely. LD 11 – Configure the class of service to enable Meridian 1 proprietary sets to be monitored remotely. LD 10 – Extend the message waiting indication function to all the analog (500/2500) sets on which the DNs sharing the mailbox are configured.
Page 995 (500/2500) sets on which the DNs sharing the mailbox are configured in LD 10. See page 1000. • Extend the message waiting indication function to all the Meridian 1 proprietary sets on which the DNs sharing the mailbox are configured in LD 11. See page 1001.
Page 996 Page 996 of 1160 Message Waiting Indicator by Directory Number To configure the XMWK key, the DN to be associated with the XMWK must be configured as a non-Primary Directory Number (non-PDN) on this set. Note: The DN associated with the XMWK must not have an XMWK already associated with it on this set.
Page 997 Message Waiting Indicator by Directory Number Page 997 of 1160 LD 11 – Configure the Remote Message Waiting Key (RMWK) to monitor remote sets with a mailbox. Prompt Response Description REQ: Add new data. Change existing data TYPE: aaaa Type of set. aaaa = 2006, 2008, 2016, 2216, 2616.
Page 998 Page 998 of 1160 Message Waiting Indicator by Directory Number Note: All sets with primary DNs to be monitored must be configured as RMMA/RMMO. LD 10 – Configure new class of service options to enable analog (500/2500) sets to be monitored remotely.
Page 999 Message Waiting Indicator by Directory Number Page 999 of 1160 Note: All sets with primary DNs to be monitored must be configured as RMMA/RMMO LD 11 – Configure the class of service to enable Meridian 1 proprietary sets to be monitored remotely. Prompt Response...
Page 1000 Page 1000 of 1160 Message Waiting Indicator by Directory Number Note: Voice Mailbox Administration (VMBA) must be configured before configuring one mailbox supporting Multiple Appearance DNs. Refer to Hospitality Features: Description and Operation (553-3001- 353) for information on configuring VMBA. LD 10 –...
Page 1001: Feature Operation
Refer to Hospitality Features: Description and Operation (553-3001- 353) for information on configuring VMBA. LD 11 – Extend the message waiting indication function to all the Meridian 1 proprietary sets on which the DNs sharing the mailbox are configured (whether the DNs are PDN or non-PDN).

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