Nortel Remote Gateway 9150 Installation And Administration Manual page 55

June 2005
Notes for M39xx series digital telephone sets:
1. If you want to use an M3901 digital telephone set for remote (host-
controlled) calls, you must configure the digital telephone set as an M3901
at the remote unit and as an M3902 at the host PBX. For local calls, you
must configure the M3901 digital telephone set as an M3901 at both the
remote unit and the host PBX.
2. To label the Local Keys on M3902 digital telephone sets, use the options
key on the digital telephone set itself.
3. The M3904 digital telephone set Key Map fails using Virtual Office on
Remote Gateway 9100 Series. Upgrade the digital telephone set's firmware
to version 7.9 to resolve this problem.
4. Uploading and downloading M3904 and M3905 firmware requires the
most recent digital telephone set hardware. To resolve problems following
firmware uploads and downloads, including missing functionality, refer to
the User Guide and Release Notes for your particular digital telephone set.
5. When logging on to an ACD queue using an M3905 digital telephone set
connected to a Remote Gateway 9150 unit, the logon process takes longer
than expected if a headset is not plugged into the digital telephone set.
Initialization of the digital telephone set under these conditions can take up
to one minute.
6. Phase I M3905 digital telephone sets receive false messages during a re-
boot of the Remote Gateway 9150 unit and can lock up. Unplug and re-plug
the telephone cord at the wall jack or perform a system shutdown and re-
power up the Remote Gateway 9150 unit to recover. This is not a problem
with Phase III M3905 digital telephone sets.
7. When you answer an incoming local call on an M39xx digital telephone
set, the call log records the calling DN. However, you cannot dial directly
from the Call Log, as the trunk access code and country code do not always
appear. To resolve this, navigate through the call log to the number that you
want to dial. Press the Edit key and the digit(s) of the missing code(s).
Press the Done key. To dial the revised number, press the Dial key.
Remote Gateway 9150 Installation and Administration Guide
Remote Gateway 9150 description
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