Nortel Meridian Meridian 1 Installation Manual
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Meridian 1 and Succession Communication Server for Enterprise 1000
DECT Messaging
Installation Guide
Document Number: P0989045
Document Release: Standard 1.0
Date: May 2002
Copyright © 2002 Nortel Networks,
All Rights Reserved
Printed in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. Hereby Nortel Networks declares
the Meridian/Succession Companion DECT is in compliance with the essential requirements and other
provisions of Directive 1999/5/EC. This equipment generates, uses, and can radiate radio frequency energy,
and if not installed and used in accordance with the instruction manuals, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at their own expense.
Meridian 1, Succession and Companion are trademarks of Nortel Networks. Windows is a trademark of the
Microsoft Corporation. DECT is a registered trademark of the European Telecommunications Standards
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DECT Messaging Installation Guide
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- Page 1 All Rights Reserved Printed in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. Hereby Nortel Networks declares the Meridian/Succession Companion DECT is in compliance with the essential requirements and other provisions of Directive 1999/5/EC.
- Page 2 P0989045 Standard 1.0 May 2002...
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Page 3: Revision History
Revision history May 2002 Standard 1.00. This is the first issue of the DECT Messaging Installation Guide. Page 3 of 60 DECT Messaging Installation Guide... - Page 4 Page 4 of 60 P0989045 Standard 1.0 May 2002...
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Page 5: About This Guide
This document is a global document. Contact your system supplier or your Nortel Networks representative to verify that the hardware and software described are supported in your area. Identifying Meridian/Succession systems The following systems are referred to in this guide as large systems: •... - Page 6 Page 6 of 60 About this guide P0989045 Standard 1.0 May 2002...
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Page 7: Table Of Contents
Understanding DECT Messaging Contents This section contains information on the following topics: Introduction..........Architecture. -
Page 8: Architecture
Page 8 of 60 Understanding DECT Messaging Architecture Figure 1 on page 8 shows the architecture for the DECT Messaging system. The arrows represent the movement of data through the system. Figure 1 DECT Messaging System Overview Messaging Server The DECT Text Messaging system uses a Messaging Server (MS) that interfaces to the DECT system by a DMC 8 card. -
Page 9: Snpp Interface
The MS supports two standard interfaces for connecting to external systems: Telelocator Alphanumeric Protocol (TAP) over a serial link and Simple Network Paging Protocol (SNPP) over IP. The MS contains a user database and a web-based administration tool. Predefined groups of DECT handsets can be set up in the server database or, alternatively, the external application can control messages to groups of handsets. -
Page 10: Tap Interface
Page 10 of 60 Understanding DECT Messaging TAP interface The TAP interface allows legacy paging systems to connect into the system through either a serial link or modem. See “TAP” on page 11. Web application The standard text messaging application is web based. After the DECT Messaging System is installed and configured, the web-based application enables users to send messages from a standard web browser to a handset. -
Page 11: Lan Access Protocols
LAN access protocols SNPP SNPP is a simple way to deliver one-way and two-way wireless messages to receiving devices, such as pagers and cellular telephones. SNPP provides a way to implement a gateway between the Internet and the DECT Messaging Server. -
Page 12: Handsets
DECT systems. Only one DECT system is served by the Messaging Server at a time. Handsets DECT Messaging supports the Nortel Networks C4040 handset with software Version 11 (and later), and the C4050 handset. Both handsets support text messaging for messages to a maximum of 48 characters in length. -
Page 13: Introduction
Installing the DECT Messaging software Contents This section contains information on the following topics: Introduction..........Installation requirements. -
Page 14: Installation Requirements
Page 14 of 60 Installing the DECT Messaging software Installation requirements Before proceeding with the installation of a DECT Messaging system, the following components must be available: • a PC connected to the company intranet, with the following minimum requirements: —... -
Page 15: Installing The Dect Messaging System
Installing the DECT Messaging system To install the DECT Messaging system, follow the steps in Procedure 1. Procedure 1 Install the DECT Messaging system Figure 2 Welcome Screen Installing the DECT Messaging software Page 15 of 60 CAUTION If, at any time during the installation, the computer prompts for the system to be rebooted, do not reboot. - Page 16 Page 16 of 60 Installing the DECT Messaging software Figure 3 Setup Type Screen P0989045 Standard 1.0 May 2002 Click Next. Continue to follow the prompts in the InstallShield wizard until the Setup Type Screen is displayed. The Setup Type Screen is shown in Figure 3 on page 16.
- Page 17 Installing the DECT Messaging software Page 17 of 60 If the Java development kits are not yet installed onto the PC, leave the Install the Java kits option selected and click Next. Follow the prompts in the wizard until the Java development kits are installed.
- Page 18 Page 18 of 60 Installing the DECT Messaging software —————————— End of Procedure —————————— P0989045 Standard 1.0 May 2002 In the Variable value box, type the path to where the java kits were installed at the end of the existing text; for example – ;c:\jdk1.3.1\bin\ a semicolon (;) must separate the new information being entered from the existing information).
- Page 19 Installing the DECT Messaging software Page 19 of 60 Figure 4 Destination Location DECT Messaging Installation Guide...
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Page 20: Installing The Serial Port File
Page 20 of 60 Installing the DECT Messaging software Installing the serial port file Install the serial port file to enable the DECT Messaging System to accept external messages from the TAP interface. To install the serial port file, follow the steps in Procedure 2. Procedure 2 Install the serial port file ——————————... -
Page 21: Uninstalling The Dect Messaging System
Uninstalling the DECT Messaging system To uninstall the DECT Messaging system, follow the steps in Procedure 3. Procedure 3 Uninstall the DECT Messaging system Figure 5 Confirm File Deletion dialog Installing the DECT Messaging software Page 21 of 60 From the PC’s Start button, select Control Panel. Select DECT Messaging from the Add/Remove dialog in the Control Panel, then click Add/Remove. - Page 22 Page 22 of 60 Installing the DECT Messaging software Figure 6 Setup Type —————————— End of Procedure —————————— P0989045 Standard 1.0 May 2002 In order to retain existing subscription information, including system information and group information, do not select Remove Subscriptions Note: For future installations, it will be necessary to install the DECT Messaging application in the same directory as the previous...
- Page 23 Using the DECT Messaging system Contents This section contains information on the following topics: Setting up the DECT Messaging user interface....Messages..........Receiving messages on a handset.
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Page 24: Setting Up The Dect Messaging User Interface
Page 24 of 60 Using the DECT Messaging system Setting up the DECT Messaging user interface To send and receive text messages on the C4040/C4050 handsets, the DECT Messaging user interface must be configured with the names of users, user groups and handsets. -
Page 25: Messages
Figure 7 Administrator Log In —————————— End of Procedure —————————— DECT Messaging and the handset The following information applies only to the C4040 and C4050 handsets. For information on using other types of handsets, refer to the user guide for that handset. -
Page 26: Receiving Messages On A Handset
Page 26 of 60 Using the DECT Messaging system Receiving messages on a handset The C4040 and C4050 handsets can receive text messages containing a maximum of 48 characters, if the handset is configured for DECT Messaging by an administrator. The incoming messages are designated either Normal or Urgent. - Page 27 Using the DECT Messaging system Page 27 of 60 • The earpiece LED light ring flashes red. • A repeated alert tone sounds if an urgent message is received while on a call. If an urgent message is received, it must be confirmed. See “Confirming an urgent message”...
- Page 28 Page 28 of 60 Using the DECT Messaging system To confirm an urgent message, do one of the following actions: • Press the softkey under OK. See Figure 8 on page 27. • Press the softkey under Delete. This confirms receipt of the urgent message and deletes it at the same time.
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Page 29: Storing Messages
Upon receipt of a normal message, the user is immediately notified in the following manner: • The message text is displayed on the display screen. • The LED light ring around the earpiece flashes green for 3–5 seconds. • If the ringer is set to indicate incoming messages, the tone for normal messages sounds. -
Page 30: How To Read A Message
Page 30 of 60 Using the DECT Messaging system In the menu, select one of the Overwrite options: Overwrite On – the oldest message is deleted to make room for the new message. default setting. Overwrite Off – the new message is not stored if there is no room. In this case, it is necessary to clear the message queue regularly to make room for new messages. -
Page 31: Sending Messages
How to delete all messages See “Messages” on page 25 for information on how to access the messages screen. Press the Options softkey. Select Delete all. Press OK. All messages are deleted. Sending messages Sending messages to a handset Text messages can be sent to a handset in the following ways: •... - Page 32 Page 32 of 60 Using the DECT Messaging system To send a new message from handset to handset: If there are no messages in the menu, press New. If there are messages in the menu, press Options New. Type the message. Press OK. Enter the telephone number where the message is to be sent.
- Page 33 Using the DECT Messaging system Page 33 of 60 Select either Normal or Urgent for the message priority. Press OK. CAUTION If an Urgent priority message is sent, the handset waits 60 seconds for the recipient’s confirmation. During this time, other messages cannot be sent or received.
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Page 34: How To Send A Message From A Pc
Page 34 of 60 Using the DECT Messaging system How to send a message from a PC To send messages from the web, follow the steps in Procedure 5: Procedure 5 Send a message from a PC over the intranet Figure 10 Welcome Screen P0989045... - Page 35 Figure 11 Messaging Service screen Using the DECT Messaging system Page 35 of 60 Click Send a Message. The DECT Messaging Service screen is displayed. See Figure 11 on page 35. Enter the user number(s) or user group number(s). Separate each entry with a comma (,).
- Page 36 Page 36 of 60 Using the DECT Messaging system Figure 12 Message Acknowledgement P0989045 Standard 1.0 May 2002 Enter the message text. Click Count Characters to check the length of the message (optional). The maximum length of the message is 48 characters.
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Page 37: Message Handling
—————————— End of Procedure —————————— Queries that return a large number of responses are split into several screens. This maximizes the performance of the system, and makes the lists more manageable. Next page and Previous page on the display screen provide a link to the next page of responses. -
Page 38: Tap Protocol
Page 38 of 60 Using the DECT Messaging system TAP protocol A TAP message with normal priority, sent to a either a group or individual user, does not receive an acknowledgement from the MS. SNPP protocol An SNPP message to a single destination, normal priority, receives an ACK message delivery from the MS. - Page 39 Using the DECT Messaging system Page 39 of 60 There are two possible configurations: If "dect.snpp.notification=NOTIFYFIRST" is configured in the MSDECT.properties file, then the first person in a group who answers the urgent message sends the reply back to the sender. If one of the numbers in the group is incorrect, an error message is returned, but the message still goes through.
- Page 40 Page 40 of 60 Using the DECT Messaging system P0989045 Standard 1.0 May 2002...
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Page 41: Configuring The Dect Messaging System
Configuring the software Contents This section contains information on the following topics: Configuring the DECT Messaging system..... . . Configuring system properties files......Configuring system data. -
Page 42: Configuring System Properties Files
Page 42 of 60 Configuring the software Configuring the system properties files The administrator can reconfigure the system by changing the values of system properties files, as shown in Table 1: Table 1 MSDECT.properties file (Part 1 of 3) Property propsdir retry log4j... - Page 43 Table 1 MSDECT.properties file (Part 2 of 3) Property dect.messageLengthCheck sock.monitor sock.period auth.timer pool.inc SNNP dect.snpp.port dect.snpp.help dect.snpp.notification dect.snpp.sockettimeout Configuring the software Page 43 of 60 Descriptions Each handset has an associated handset type, which can only accept a maximum number of characters.
- Page 44 Page 44 of 60 Configuring the software Table 1 MSDECT.properties file (Part 3 of 3) Property dect.messagestatus.timelimit dect.snpp.statuscheck dect.tap.modem dect.tap.portid dect.tap.bps dect.tap.databits dect.tap.stopbits dect.tap.parity P0989045 Standard 1.0 May 2002 Descriptions Defines how old the status of a message is before it is deleted.
- Page 45 Log4j Properties Table 2 lists some Log4j.properties. For a complete list of the properties, consult the online documentation at http://www.jakarta.apache.org/log4/docs/index.html. Table 2 Log4j.properties Property log4j.rootcategory log4j.category.com.aepona.n Retry Properties The retry.properties file defines when and how often the messages are retried. See Table 3, “Retry.properties,” on page 46. For information on retry for group messages, see “SNPP protocol”...
- Page 46 Page 46 of 60 Configuring the software Table 3 Retry.properties Property 1 – 9 Failure codes If messages are not successfully sent, a failure code is returned. Table 4 lists the failure codes and their definitions. Table 4 Failure codes (Part 1 of 2) Failure code P0989045 Standard 1.0 May 2002...
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Page 47: Configuring System Data
Table 4 Failure codes (Part 2 of 2) Failure code SNPPHelp properties The Help file contains plain text that is sent to the SNPP client when the client enters a help command on a SNPP connection. This file can be changed at the administrator’s discretion. - Page 48 Page 48 of 60 Configuring the software P0989045 Standard 1.0 May 2002 Load Microsoft Internet Explorer and type the following into the address field http://hostname:8080/dect where hostname is the name or IP address of the machine. http://localname:8080/dect if using the Messaging Server as the message-sending PC. This loads the DECT Messaging System Web interface.
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Page 49: Configuring Snpp And Tap
Start the DECT Messaging System by double clicking on the shortcut icon on the desktop. —————————— End of Procedure —————————— Configuring SNPP and TAP It is necessary to follow the steps in Procedure 7 to allow SNPP and TAP to be accepted by the DECT Messaging System. -
Page 50: Post Installation Testing
Page 50 of 60 Configuring the software Post installation testing To ensure the DECT Messaging System is working correctly, perform the following tests: Send a message from one handset to another. Send a message from the DECT Messaging System Web Interface to one handset. -
Page 51: Subscribe The Handsets To The System Cards
Procedure 9 Configure modem settings —————————— End of Procedure —————————— Subscribe the handsets to the system cards Options 51C – 81C A handset is configured in software by its card slot number and its index number. Card slot number The maximum system size is 32 cards, 16 on each shelf. On Option 51C –... - Page 52 Page 52 of 60 Configuring the software Index number The handset’s index number on a card in Options 51C-81C can be from 1 – 32 for non-concentrated, or 1 – 510 for concentrated. P0989045 Standard 1.0 May 2002...
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Page 53: Option 11C
Option 11C A handset is configured in software by its card slot number and its index number. Card slot number The maximum system size is 20 cards, 10 in each cabinet. On Option 11C systems, the card slots on both Cabinet 0 and Cabinet 1 are physically labelled 1-10. -
Page 54: Option 11C Mini
Page 54 of 60 Configuring the software Option 11C Mini Card slot number The maximum system size is 9 cards, 5 slots in the Main Chassis (Cabinet 0) and 4 slots in the Chassis Expander (Cabinet 1). On Option 11C Mini systems, the card slots on Cabinet 0 are physically labelled 0 –... -
Page 55: Succession Cse 1000 Release 1.1
Succession CSE 1000 Release 1.1 DECT capacity on Succession CSE 1000 Release 1.1 Table 8 lists DECT capacity on the Succession CSE 1000 Release 1.1 Media Gateway. Table 8 DECT capacity on the Succession CSE 1000 Release 1.1 Media Gateway Maximum number of DMC8 cards per Media Gateway Maximum number of base stations per DMC8 card Maximum number of base stations per Media Gateway... - Page 56 Page 56 of 60 Configuring the software Media Gateway/Expansion card slot assignment The Media Gateway and Media Gateway Expansion chassis contain physical card slots, numbered 1 to 10.When configuring the Succession CSE 1000 system, the physical card slot numbers must be transposed to “logical” card slot numbers.
- Page 57 Table 10 on page 57 lists all the card slot addresses for a Succession CSE 1000 Release 1.x system. Table 10 Media Gateway and Media Gateway Expansion slot assignments – Release 1.1 First Media Gateway Physical Logical card card slot slot Media Gateway...
- Page 58 Page 58 of 60 Configuring the software P0989045 Standard 1.0 May 2002...
- Page 59 Appendix A: Using Telnet to send Using Telnet to send messages through SNPP Telnet can be used to send text messages to a handset through an SNPP interface. A PC connected to the Ethernet port on the DECT Messaging server can be used to send text messages using simple Telnet commands.
- Page 60 Page 60 of 60 Appendix A: Using Telnet to send messages through SNPP Example 2 Send an urgent priority message to handsets DN 4000 and 4001, and the administrator-defined group DN 5555. The message is “Dinner is ready.” The Telnet commands are as follows: PAGE 4000 PAGE 4001 PAGE 5555...
- Page 62 Installation Guide Copyright © 2002 Nortel Networks, All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. Hereby Nortel Networks...