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The best possible service for your Intel product is provided by Intel Customer Engineers.
These trained professionals provide prompt, efficient, on-site installation, preventive mainte
nance, and corrective maintenance services required to keep your equipment in the best possi
ble operating condition.
Intel Customer Engineers provides the service needed through a prepaid service contract or on
an hourly charge basis. For further information, contact your local Intel sales office.
In Phoenix, Arizona, there is a technical information center that will connect you with the
software support group for your particular Intel product.
Telephone (602) 869-INFO (4636)
When an Intel Customer Engineer is not available, contact the Intel Product Service Center.
United States customers can obtain service and repair assistance from Intel Corporation by
contacting the Intel Product Service Center in their local area. Customers outside the United
States should contact their sales source (Intel Sales Office or Authorized Distributor) for serv
ice information and repair assistance.
Before calling the Product Service Center, have the following information available:
1. The date you received the product.
2. The complete part number of the product (including dash number). On boards, this num
ber is usually silk-screened onto the board. On other MCSD products, it is usually stamped
on a label.
3. The serial number of the product. On boards, this number is usually stamped on the board.
On other MCSD products, the serial number is usually stamped on a label mounted on the
outside of the chassis.
4. The shipping and billing address.
5. If the Intel Product warranty has expired, a purchase order number is needed for billing
purposes.
6. Be sure to advise the Center personnel of any extended warranty agreements that apply.
Use the following telephone numbers for contacting the Intel Product Service Center:
Western Region:
Midwest Region:
Eastern Region:
International:
Always contact the Product Service Center before returning a product to Intel for repair. You
are given a repair authorization number, shipping instructions, and other important
SERVICE INFORMATION
(602) 869-4951
(602) 869-4392
(602) 869-4045
(602) 869-4862
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