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SERVICE AND INFORMATION
inteT
The best possible service for your Intel product is provided by an Intel Customer Engineer.
These trained professionals provide prompt, efficient, on-site installation, preventive mainte
nance, and corrective maintenance services required to keep your equipment in the best possi
ble operating condition.
The Intel Customer Engineer provides the service needed through a prepaid service contract or
on an hourly charge basis. For further information, contact your local Intel sales office.
When the Intel Customer Engineer is not available, contact the Intel roduct Service Center.
United States customers can obtain service and repair assistance from Intel Corporation by
contacting the Intel roduct Service Center in their local area. Customers outside the United
States should contact their sales source (Intel Sales Office or Authorized Distributor) for serv
ice information and repair assistance.
Before calling the roduct Service Center, have the following information available:
1. The date you received the product.
2. The complete part number of the product (including dash number). On boards, this num
ber is usually silk-screened onto the board. On other MCSD products, it is usually stamped
on a label.
3. The serial number of the product. On boards, this number is usually stamped on the board.
On other MCSD products, the serial number is usually stamped on a label mounted on the
outside of the chassis.
4. The shipping and billing address.
5. If the Intel roduct warranty has expired, a purchase order number is needed for billing
purposes.
6. Be sure to advise the Center personnel of any extended warranty agreements that apply.
Use the following telephone numbers for contacting the Intel roduct Service Center:
Western Region: (602) 869-4951
Midwest Region: (602) 869-4392
Eastern Region:
(602) 869^1045
International:
(602) 869-4862
Always contact the roduct Service Center before returning a product to Intel for repair. You
are given a repair authorization number, shipping instructions, and other important informa
tion which helps Intel provide you with fast, efficient service. If you are returning the product
because of damage sustained during shipment, or if the product is out of warranty, a purchase
order is required before Intel can initiate the repair.
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