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CHAPTER 3
SERVICE INFORMATION
3-1
INTRODUCTION
This chapter provides service assistance information, a schematic diagram
of the backplane and a parts list.
3-2
SERVICE AND REPAIR ASSISTANCE
United States Customers can obtain service and repair assistance by con-
tacting the Intel Product Service Hotline in Phoenix, Arizona, (refer to
telephone number below.)
Customers outside the United States should con-
tact their sales source (Intel Sales Office or Authorized Distributor)
for service information and repair assistance.
Before calling the Product Service Hotline, you should have the following
information available:
a.
Date you received the product.
b.
Complete part number of the product (including dash number).
On
boards, this number is usually silk-screened onto the board.
On
other products, it is usually stamped on a label.
c.
Serial number of product.
On boards, this number is usually
stamped on the board.
On other products, the serial number is
usually stamped on a label.
d.
Shipping and billing addresses.
e.
If your Intel product warranty has expired, you must provide a
purchase order number for billing purposes.
f .
If you have an extended warranty agreement, be sure to inform the
Hotline personnel of this agreement.
Use
the
following
numbers
for
contacting
the
Intel
Product
Service
Hotline:
15 -
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