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AquaCal ® Installation Manual Five Button Display v2.xx Important Read this document before operating / installing this product For additional product manuals and operation / installation procedures, please visit www.AquaCal.com LTM1089 REL A - (project rel 8.00)
Repair and service of heat pump must be performed by an authorized service center. Warranties may be voided if the equipment has been improperly installed, maintained or serviced. If service is deemed necessary, please contact AquaCal. SAFETY SIGNALS Throughout this document, safety signals have been placed where particular attention is required.
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Failure to heed the following may result in injury or death. WARNING Installation and repairs must be performed by a qualified technician. The heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by untrained and/or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover refrigerant before opening the system.
1 - Installation Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. Follow all National Electric Codes (NEC) and/or State and Local guidelines. Failure to heed the following may result in injury or death. WARNING Installation of this equipment by anyone other than a qualified installer can result in a safety hazard.
The shipping brackets used to secure the heat pump to the pallet are approved mounting (hurricane) brackets. They should be used to anchor the heat pump to the pad. If needed, contact AquaCal ® to obtain anchoring kit information. Please have the heat pump model number and serial number when requesting support.
Plumbing diagrams are provided in this section as a planning guide to the sequence of equipment, valves, and fittings. The basic plumbing configurations for typical installations are shown. If the installation does not closely follow any of the supplied plumbing diagrams, AquaCal ® Technical Support is available for installation advice and guidance.
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Multiple Water Source Heat Pump Configuration (Standard Pressures) Single Water Source Heat Pump Configuration (High-Pressure) Page - 6...
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Multiple Water Source Heat Pump Configuration (High-Pressure) Water Source Heat Pump with Support Equipment Page - 7...
Plumbing diagrams are provided in this section as a planning guide to the sequence of equipment, valves, and fittings. The basic plumbing configurations for typical installations are shown. If the installation does not closely follow any of the supplied plumbing diagrams, AquaCal ® Technical Support is available for installation advice and guidance.
Connections to site plumbing are made via PVC solvent cement to the female slip socket of the plumbing unions. High-pressure units use joint compound on threaded copper connections. Plumbing unions are available from AquaCal ® Failure to heed the following may result in damage to equipment.
Water Source WS10 Water Source WS03, WS05 SunPower SP05 1.2.f In-Line Chlorine Feeders Place in-line chlorinators downstream from the heat pump and as low in elevation as possible. If an erosion type feeder is used, it is recommended that a Hartford Loop be installed to protect internal heat pump components.
1.2.g Water Flow Rates Maintain water flow rates as indicated. Please note, these specifications relate to the heat pump only. Code- specified whole system turnover rates must be satisfied. Failure to heed the following may result in damage to equipment. NOTICE Water flow exceeding maximum flow rates will negatively affect the total pool filtration performance and may damage the heat pump.
has been ordered. These specifications relate to the heat pump only. Code-specified whole system turnover rates must be satisfied. 1.2.h Geothermal Menus These menus are used when adjusting Water Flow Using ΔT (Delta-T) on a geothermal heat pump only. (See " "...
Never mount power-disconnects directly to the heat pump. In sizing power wiring, be especially aware of up-sizing requirements necessary due to wiring distances. Always satisfy applicable codes and standards. AquaCal ® heat pumps are designed to use copper conductors, only. Do not use aluminum wire.
Surge Suppression The use of approved commercial surge protectors is strongly recommended. Sizing the Electrical Service Refer to equipment data plate for specific information required to size electrical service and over-current protection of the heat pump. Sizing is based on data plate information, wire size, wiring devices, and over- current protection per applicable local codes and standards.
Water Source WS03, WS05 SunPower SP05 Water Source WS10 1.3.c Access Panels Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. Follow all National Electric Codes (NEC) and/or State and Local guidelines.
Water Source WS03, WS05 SunPower SP05 Water Source WS10 1.3.d Verifying Transformer Setting (Select Units) Transformer voltage must be confirmed and set correctly depending on the measured voltage found on the site. Incorrect settings may cause heat pump damage. The following procedure will allow the installer to set the heat pump's transformer for the appropriate site voltage.
1.3.e Schematic Location Schematics are located on the inside of the electrical panel. Some schematics have been provided in the appendix of this manual. See "Schematics" on page 100. 1.3.f Connecting and Configuring Actuator and Relay-Controlled Devices This section describes how to connect actuators, circulation pumps, and relay-controlled devices to the heat pump.
Relay "D" Figure 1 1.4 Connecting an External Controller (Optional) To support a direct connection to an external controller, AquaCal ® heat pumps are equipped with removable terminal blocks on the control board. The control board is located on the low-voltage side of the electrical enclosure.
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® Confirm PoolSync is set to operate The heat pump has this device active by default. In this example, however, the heat pump is reconfigured ® to use the PoolSync device instead of a prior configuration of a "SMART" external controller. IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO...
1.4.b SMART Controllers Smart Controllers include the Pentair IntelliCenter ® , Pentair EasyTouch ® , Pentair IntelliTouch ® , Jandy AquaLink ® , etc. Failure to heed the following may result in damage to equipment. NOTICE Do not use an electric heater connection on external controllers for heat pump wiring.
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5. If dip-switch settings are required, configure them on the external controller now. Failure to heed the following will result in injury or death. DANGER Deactivate power to the external controller while setting dip-switches ® Example - Jandy AquaLink This external controller has dip switches. Confirm they are properly positioned to operate a heat pump.
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USE ARROWS TO ENTER TO SELECT ARROWS TO MODE "EXTERNAL CONTROL" ENTER TO EDIT ARROWS TO ENTER TO SAVE "SMART" USE ARROWS TO SET ENTER TO SAVE CONFIRM OK TO CLEAR LOCAL ADDRESS ANY EXISTING SETUPS The system will restart. If successful, the PLEASE NOTE: heat pump should now display "Under This action will wipe all previous settings...
11. After establishing a connection from the external controller to the heat pump, further programming will be required at the external controller. See external controller manuals or contact installer or manufacturer of that product. 1.4.c 2-wire Controllers (Pool-Spa) PLEASE NOTE 2-Wire controllers are not designed to control chiller operation.
USE ARROWS TO MENU ENTER TO SELECT USE ARROWS TO MODE "EXTERNAL CONTROL" ENTER TO EDIT USE ARROWS TO ENTER TO SAVE CHANGE TO "2WIRE" PRESS BUTTON PLEASE NOTE: UNDER "YES" This action will wipe all previous settings in favor of the new configuration. This includes external controller settings, optional device settings, groups, equipment, schedules, and site specific...
PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO MENU ENTER TO EDIT USE ARROWS TO MODE "EXTERNAL CONTROL" ENTER TO EDIT USE ARROWS TO ENTER TO SAVE "3WIRE POOL-OFF-SPA" MENU TO EXIT, PRESS & HOLD TO STATUS 1.5 Connecting Multiple Heat Pumps (Optional) Up to 16 heat pumps can be connected and controlled from a primary heat pump.
IN THIS SECTION: 1.5.a Connecting Heat Pumps 1.5.b Configure Primary Heat Pump 1.5.c Configure Secondary Heat Pumps 1.5.a Connecting Heat Pumps RS-485 Connection Points 1. Choose one unit to be the lead (or primary) unit. This is typically a (Dry Contact) unit that can be accessed easily when temperature adjustments are needed.
1.5.b Configure Primary Heat Pump Confirm the first connected heat pump is designated as the primary unit. IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SYSTEM" PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO ENTER TO EDIT USE ARROWS TO...
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PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO PRESS ENTER TO EDIT USE ARROWS TO "MULTI-UNIT" "MULTI-UNIT MODE" ENTER TO EDIT USE ARROWS TO ENTER TO SAVE "SECONDARY" USE ARROWS TO ENTER TO SAVE CONFIRM OK TO CLEAR CHANGE ADDRESS EXISTING SETUPS The system will restart.
1.6 Programming IN THIS SECTION: 1.6.a Setting Date and Time 1.6.b Setting Date and Time Format 1.6.c Selecting Celsius or Fahrenheit 1.6.d Set a desired temperature (setpoint) for the Heat Pump to activate 1.6.e Setting Entry Code Option 1.6.f Disabling Entry Code Option 1.6.g Site Configuration Presets (Optional) 1.6.h Manually Configure Devices (Optional) h.1 Manually Configure Relays...
1.6.b Setting Date and Time Format The heat pump's date and time format can be customized. Customize Time The time can be displayed in 24-hour military time (the default display is 12-hour). IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SYSTEM"...
1.6.c Selecting Celsius or Fahrenheit Set the water temperature to show in either Fahrenheit (default) or Celsius. IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SYSTEM" PRESS "ENTER" USE ARROWS TO ENTER TO EDIT "TEMPERATURE UNITS" USE ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS...
1.6.d Set a desired temperature (setpoint) for the Heat Pump to activate Press the up or down arrow to set the desired temperature (setpoint) for the water. The heating indicator will illuminate when heating the water. The cooling indicator will illuminate when cooling the water. PLEASE NOTE: The maximum allowed set temperature for a Water Source unit is 96°...
PRESS "ENTER" USE ARROWS TO MENU ENTER TO EDIT "USER ENTRY CODE" USE ARROWS TO ENTER TO SAVE USE ARROWS TO MENU CHANGE "USER CODE ENABLED" ENTER TO EDIT USE ARROWS TO ENTER TO SAVE CHANGE MENU TO EXIT, PRESS &...
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PRESS MENU USE ARROWS TO PRESS "ENTER" BUTTON "SYSTEM" USE ARROWS TO ENTER TO EDIT ARROWS TO CHANGE "USER ENTRY CODE ENABLED" ENTER TO SAVE MENU TO EXIT, PRESS & HOLD TO STATUS Page - 34...
1.6.g Site Configuration Presets (Optional) A list of site configurations (presets) can be used to easily configure equipment directly connected to the heat pump. Connected equipment, such as a circulation pump for example, can have all the necessary options automatically set to operate the device. Failure to heed the following may result in damage to equipment.
Select the appropriate preset for the site conditions. PRESET OPTIONS: Pool / Spa, No Valves, No Pump Pool / Spa, No Valves, Pentair VS Pool / Spa, No Valves, Hayward VS Pool / Spa, No Valves, Jandy VS Pool / Spa, No Valves, Single Speed Pool / Spa, Valves, Pentair VS Pool / Spa, Valves, Hayward VS Pool / Spa, Valves, Jandy VS...
Pool / Spa, No Valves, Pentair VS This preset configures the heat pump as follows: No valve actuator is configured. A Pentair (or Sta-Rite) variable speed circulation pump is configured. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa"...
Pool / Spa, No Valves, Single Speed This preset configures the heat pump as follows: No valve actuators are configured. A single speed circulation pump is configured to use the relay "A" connection point on the expansion board. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa"...
Pool / Spa, Valves, Jandy VS This preset configures the heat pump as follows: Two actuator valves are configured named intake (on "VA INTAKE") and return (on "VA RETURN"). A Jandy variable speed circulation pump is configured. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa"...
Pool Only, No Valves, Pentair VS This preset configures the heat pump as follows: No valves actuators are configured. A Pentair (or Sta-Rite) variable speed circulation pump is configured. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa"...
Pool Only, No Valves, Single Speed This preset configures the heat pump as follows: No valve actuators are configured. A single speed circulation pump is configured to use the relay "A" connection point on the expansion board. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa"...
Spa Only, No Valves, Hayward VS This preset configures the heat pump as follows: No valve actuators are configured. A Hayward variable speed circulation pump is configured. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa" button will display with two choices. 1.
Figure 10 - USB Thumb Drive Port 9. Reinstall heat pump's access panel. 1.6.h Manually Configure Devices (Optional) AquaCal ® heat pumps are equipped with terminal ports on the control board to support external devices. The control board is located on the low-voltage side of the electrical enclosure. These devices can be configured manually.
h.1 Manually Configure Relays In this example, a relay controlled light is to be configured. The heat pump supports generic lights (Off - On) as well as color changing lights including Pentair, Jandy, Hayward, PACFAB SAM, and SR SMITH. In the following example a generic pool light connected to the control board on relay "C" is configured to be used.
The configured device will now be available for insertion into a group. See "Create a Group" on the next page. See "Edit a Group" on page 48. h.2 Deleting Equipment Configurations for equipment can be removed from the system. These configurations will automatically be deleted from any group upon removal. Failure to heed the following may result in damage to equipment.
1.6.i Configuring Groups A group is used to control multiple devices (equipment) connected to the heat pump, either by manually activating the group through a shortcut, or scheduling the group to activate at a specified time. EXAMPLES IN THIS SECTION: i.1 Create a Group i.2 Edit a Group i.3 Delete a Group...
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ENTER TO SAVE USE ARROWS TO SET ENTER TO SAVE FREEZE PROTECT OPTION PRESS BUTTON UNDER PRESS "ENTER" USE ARROWS TO "YES" TO SAVE TO ADD EQUIPMENT SELECT EQUIPMENT ENTER TO SAVE USE ARROWS TO ENTER TO SAVE DEVICE OPERATING STATE USE ARROWS TO PRESS "ENTER"...
i.2 Edit a Group The example below shows the "POOL GROUP" being edited. A pool light that is connected to the heat pump's relay is to be activated when using the pool. IF UNIT IS ASLEEP, PRESS "MENU" USE ARROWS TO SWIPE TO WAKE UP BUTTON "GROUPS"...
i.3 Delete a Group The example below shows a "BACKYARD LIGHTS" group being deleted. Any schedules associated with that group will also be deleted. IF UNIT IS ASLEEP, PRESS "MENU" USE ARROWS TO SWIPE TO WAKE UP BUTTON "GROUPS" PRESS "ENTER" USE ARROWS TO ENTER TO SELECT "DELETE GROUP"...
j.1 Create a Schedule A maximum of four (4) schedule programs can be configured for each group. In this example a schedule is created to activate the backyards lights on the weekends from 9:00 pm to 10:00 pm. IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP...
MENU TO EXIT, PRESS & HOLD TO STATUS j.2 Edit a Schedule The example below shows a pool group schedule being edited: From 8:00AM-5:00PM SMTWTFS (everyday) To 9:00AM-6:00PM -MTWTF- (Monday through Friday) Failure to heed the following may result in injury or death. WARNING When editing schedules containing the circulation pump, allow time for proper filtration.
ENTER TO EDIT USE ARROWS TO ENTER TO SAVE CHANGE USE ARROWS TO ENTER TO EDIT USE ARROWS TO "PROGRAM1 START" CHANGE ENTER TO SAVE USE ARROWS TO ENTER TO EDIT "PROGRAM1 END" USE ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS CHANGE &...
USE ARROWS TO ENTER TO EDIT USE ARROWS TO PROGRAM TO EDIT "CLEAR" ENTER TO SELECT SELECT "YES" TO MENU TO EXIT, PRESS CLEAR PROGRAM & HOLD TO STATUS 1.6.k Schedule and Program Modes Schedules can be deactivated temporarily as needed. Either globally through a schedule mode, or individually by setting a group's program mode.
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Set Schedule Mode to "AUTO" IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SHORTCUTS" PRESS "ENTER" ARROWS TO ENTER TO EDIT "SCHEDULE MODE" ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS "AUTO" & HOLD TO STATUS Set Schedule Mode to "AWAY"...
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MENU TO EXIT, PRESS & HOLD TO STATUS Set Schedule Mode to "OFF" IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SHORTCUTS" PRESS "ENTER" ARROWS TO ENTER TO EDIT "SCHEDULE MODE" ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS "OFF"...
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ARROWS TO ENTER TO EDIT ARROWS TO "PROGRAM MODE" "ON" ENTER TO SAVE MENU TO EXIT, PRESS & HOLD TO STATUS Set Group Programs to "PAUSED" In the following example, the "Pool" group's set of scheduled programs will be paused. This will continue until the programs are set back to "ON".
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Set Group Programs to "OFF" In the following example, the "Pool" group's set of scheduled programs will be set from "ON" to "OFF". The schedules will not resume until the programs are set back to "ON". IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP...
1.6.l Using Shortcuts The shortcuts menu provides quick access to model specific options and features. The following outlines some of these options. Group Access As a group is created, a shortcut automatically appears in the shortcuts menu. The user can activate the group by shortcut and will be asked how long to operate that group.
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PRESS "ENTER" ARROWS TO ENTER TO SHORTCUT TO USE SELECT SHORTCUT ENTER TO START ARROWS TO MAXIMUM ENTER TO ACTIVATE TIME TO OPERATE On the status screen the group will show MENU TO EXIT, PRESS & HOLD TO STATUS as active. It will then display the time remaining before the group expires.
2.1 Adjusting Water Flow Using ΔT (Delta-T) The Delta-T is the temperature difference between the water temperatures entering and leaving the heat pump. The equipment can be fine-tuned for maximum performance by balancing water flow rates to maintain an ideal ∆T. The adjustment procedure must be completed with the unit in heating mode 2.1.a Geothermal Menus These menus are used when adjusting Water Flow Using ΔT (Delta-T) on a geothermal heat pumponly.
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1. Adjust the thermostat to its lowest setting with the unit in heating mode. 2. Deactivate the water filtration pump. 3. Confirm that the filters leading to the heat pump are clean. 4. Adjust the valves controlling water headed towards the heat pump to the half-open position. 5.
For water temperatures outside this range, contact AquaCal ® . See "Contacting AquaCal AutoPilot, Inc." on page 1. 2.2 Available Accessories Accessories may be purchased through an authorized dealer of AquaCal ® products. Bypass Valve Kit (# STK0135) When high flow rates are outside recommended specifications, please use this kit or an alternative bypass valve system.
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Liquid Blankets An invisible liquid heat barrier designed to retain heat and extend the swimming season. AquaCal ® recommends Lo-Chlor ® Aqua Blanket ™ Over Temperature Alarm Kit This kit is an additional safety device. It disables the heat pump if any malfunction occurs that allows the water temperature to surpass a safe level.
Temperature Port Kit (# STK0096) This port can be used to adjust water flow using Delta-T. The kit comes with port, installation components, and a temperature probe. 2.3 Clearances Locate the heat pump at least 24 inches (61 cm) away from the wall. And provide a minimum 24 inches (61 cm) between heat pumps.
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Water Source WS10 Water Source WS03, WS05 SunPower SP05 Page - 66...
2.5 Equipment Parameters This section describes all the possible parameters for equipment that can be connected to the heat pump. Pumps Parameter Description A set of labels is provided for easy identification of the circulation Name pump. A choice between a variable speed or single speed circulation Pump Type pump is provided.
Relays Parameter Description A set of labels are provided for easy identification of the relay. Name Relay Type Currently there is only one choice for this option. (24 VDC RELAY). This is the connection port where the device is connected to the heat Port expansion board.
PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO PRESS "ENTER" USE ARROWS TO MENU "INSTALLATION" "FACTORY DEFAULTS" ENTER TO SELECT PRESS BUTTON UNDER "YES" TO CONFIRM The system will restart and operate as if no equipment is connected directly to the heat pump.
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IF UNIT IS ASLEEP, PRESS "MENU" USE ARROWS TO SWIPE TO WAKE UP BUTTON "GROUPS" PRESS "ENTER" USE ARROWS TO PRESS "ENTER" GROUP TO EDIT TO EDIT ARROWS TO "FREEZE PRESS "ENTER" USE ARROWS TO PROTECT ENABLED" TO EDIT CHANGE TO "ON" MENU TO EXIT, PRESS &...
PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO MENU PRESS "ENTER" USE ENTER & ARROWS "FREEZE PROTECT" TO EDIT TO ADJUST "PROTECT ON SETPOINT" USE ENTER & ARROWS USE ENTER & ARROWS USE ENTER & ARROWS TO ADJUST TO ADJUST TO ADJUST "PROTECT OFF SETPOINT"...
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Follow all National Electric Codes (NEC) and/or State and Local guidelines. Page - 72...
2.9 Identifying Model Specifications 1. Find Data Plate - The data plate is usually posted on the Data Plate Example side of the equipment or the inside of the heat pump's access plate. 2. Find the model number on the data plate. The first letters and numbers indicate the model type.
2.11 Three-Phase Adjustment Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. Follow all National Electric Codes (NEC) and/or State and Local guidelines. Failure to heed the following may result in injury or death. WARNING The information contained in this section is intended for use by qualified technicians, familiar with electrical service-industry safety standards and methods.
3. When heat pump starts, disconnect power and verify off. Then confirm all line voltage connections are securely tightened. Reconnect power. If the heat pump does not start, contact AquaCal ® for further assistance. See "Contacting AquaCal AutoPilot, Inc." on page 1.
2.13 Weights NOTE: Specifications subject to change. Model Type Model Number Install Weight 290 Pounds Water Source WS03 (source side Titanium) (131.5 kg) 300 Pounds Water Source WS03 (source side Cupronickel) (136.1 kg) Water Source 300 Pounds WS05 (source side Titanium) (136.1 kg) Water Source 320 Pounds...
Configuring an incorrect RPM will effect heat performance, filtration performance, and possibly cause damage to equipment. This is not covered by AquaCal warranties. RPM for groups - An adjustment can be made for each individual group that contains a variable speed circulation pump.
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USE ARROWS TO ENTER TO EDIT ARROWS TO CHANGE APPROPRIATE PUMP ENTER TO SAVE MENU TO EXIT, PRESS & HOLD TO STATUS RPM adjustment (for heat pump active heating or cooling) IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "EQUIPMENT"...
2.15 Saving Installer Settings to USB Heat Pump settings can be saved to a USB thumb drive for later usage. This is particularly helpful to an installer that uses the same equipment and configurations on future installations. Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board.
DISPLAY WILL SHOW MENU TO EXIT, PRESS "SAVING...", THEN "DONE" & HOLD TO STATUS 2.16 Initial Heating Recommendations The following recommendations will reduce the amount of time required to heat a pool. If unsure of equipment heating capability, review equipment data plate. See "Identifying Model Specifications" on page 74.
PRESS "ENTER" USE ARROWS TO MENU PRESS ENTER TO EDIT "SERVICE MODE" USE ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS "ON" & HOLD TO STATUS When service is complete, repeat above steps setting SERVICE MODE to "OFF". 2.19 Winterizing Failure to properly winterize the heat pump as needed may result in serious equipment damage.
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Hard Freeze Conditions A hard freeze is when the ambient air temperature falls below 32 degrees Fahrenheit (0° C) for more than 8 hours. In areas where this condition is prevalent and sustained, the heat pump MUST be winterized for hard freeze conditions.
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Cupronickel Tube in Tube Exchanger 1. Disconnect the plumbing to the heat pump at connection unions (removal is counter- Cupronickel clockwise). (Orientation 2. Place a garden hose into the inlet side of the heat pump; wrap a clean rag around the hose to depends form a temporary seal.
3 - Troubleshooting Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. Follow all National Electric Codes (NEC) and/or State and Local guidelines. Failure to heed the following may result in injury or death. WARNING Repairs must not be attempted by untrained or unqualified individuals.
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IN THIS SECTION: Fault Codes CLOCK LOW BATTERY ERROR AT PRIMARY UNIT HAYWARD vs pump FAULT JANDY vs pump FAULT pentair vs pump FAULT HIGH PRESSURE FAULT HIGH WATER TEMP HP5 SYSTEM LOCKOUT HPC TEMP SYSTEM LOCKOUT LOW PRESSURE FAULT LP5 SYSTEM LOCKOUT MULTI-UNIT COMM FAULT NO INTERNAL EXPANSION...
A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. Please perform the following troubleshooting. If the issue reoccurs, please contact AquaCal. See "Contacting AquaCal AutoPilot, Inc." on page 1. CLOCK LOW BATTERY ISSUE The real-time clock controller indicates a low battery condition.
PENTAIR VS PUMP FAULT ISSUE The heat pump has either lost communication with a connected Pentair water pump. Or the Pentair pump needs attention. RESOLUTION Check circulation pump documentation for a resolution for that product. HIGH PRESSURE FAULT ISSUE The refrigerant system’s high-pressure switch is showing as open. RESOLUTION Heat and Cool Units (Reversing) Place heat pump in heating mode and perform the following troubleshooting.
HPC TEMP SYSTEM LOCKOUT ISSUE The heat pump's controller board is overheating. RESOLUTION A qualified technician should be contacted to correct the issue. LOW PRESSURE FAULT ISSUE The refrigerant system’s low-pressure switch is showing as open. RESOLUTION Heat and Cool Units (Reversing) Place heat pump in heating mode and perform the following troubleshooting.
Equipment" on page 45. Confirm the model number in the system matches the heat pump's data plate. See "Viewing System Information" on page 78. If the model number is incorrect, contact AquaCal Customer Support for assistance. A qualified technician should confirm that an expansion module is properly installed in the unit.
POOL SPA SENSOR SHORT POOL SPA TEMP SENSOR SHORT ISSUE Shorted or open water sensor. RESOLUTION A qualified technician should replace the water sensor. Until the sensor is replaced, the setpoint is limited to 96° F (35.5° C) SMART COMM FAULT ISSUE Heat Pump is not receiving a signal from an external controller using a smart connection point.
A qualified technician should replace the water sensor. Until the sensor is replaced, the setpoint is limited to 96° F (35.5° C) 3.2 Issues and Resolutions Please perform the following troubleshooting. For further assistance, please contact AquaCal. See "Contacting AquaCal AutoPilot, Inc." on page 1. A Front Panel Warning Indicator is Red (Select Units) ISSUE The Heat Pump is experiencing an incoming power fluctuation.
Blank Display ISSUE The Heat Pump may have an incoming power problem. RESOLUTION Confirm electrical power is being supplied to the heat pump from electrical disconnect(s). If the heat pump is a 3-phase unit, a qualified technician should check for low voltage or phase loss. 1.
"FREEZE PROTECTION ACTIVE" Displays ISSUE The heat pump has sensed the air temperature has dropped below 37° F (0° C). This is the default setpoint before the heat pump begins to circulate water to groups marked as needing freeze protection. The heat pump will not heat water in these conditions.
The heat pump has encountered a software error. RESOLUTION The model number and serial number will need to be re-entered into the system. The system will then operate as normal. If the issue reoccurs, please contact AquaCal ® Technical Support. Heat Pump Not Running ISSUE The heat pump will not run.
Heat Pump Won’t Shut Off ISSUE The heat pump will not deactivate. RESOLUTION PLEASE NOTE When the heat pump is set to off, the display will show the current water temperature or no water flow indicator. 1. Confirm the correct mode has been set on the heat pump. 2.
Heat Pump Is Running, Not Cooling ISSUE The heat pump is running. But the water is not cooling. RESOLUTION 1. If the heat pump is using an external controller, confirm the heat pump is programmed properly to allow for cooling. 2.
4 - Schematics Some schematics have been provided in the appendix of this manual. PLEASE NOTE: Specifications are subject to change without notice. Schematics are available by calling AquaCal ® Customer Support. See "Contacting AquaCal AutoPilot, Inc." on page 1. Please have the complete model and serial number available.
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