Contacting Keysight Technologies - Keysight Technologies N432A User Manual

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3

Contacting Keysight Technologies

This section provides the information on what to do if you encounter problems
with your N432A.
First, refer to the section
contains a checklist that will help identify some of the most common problems.
If you wish to contact Keysight Technologies to enquire about the N432A, from
service problems to ordering information, refer to
on page 12.
If you wish to return the N432A to Keysight Technologies, refer to
N432A for Service"
Prior to contacting Keysight Technologies
Before calling Keysight Technologies or returning the N432A for service, perform
the inspection based on the list in
encounter problems, read the warranty printed at the front of this guide. If your
N432A is covered by a separate maintenance agreement, familiarize yourself with
the terms.
Keysight Technologies offers several maintenance plans to service your N432A
after warranty expiration. Call your Keysight Technologies Sales and Service
Center for full details.
Check the basics
Problems can be solved by repeating what was being performed when the
problem occured. A few minutes spent in performing these simple inspections
may eliminate time spent waiting for instrument repair. Before calling Keysight
Technologies or returning the N432A for service, make the following inspections:
– Check that the line socket has power.
– Check that the N432A is plugged into a proper AC power source.
– Check that the N432A is switched on.
– Check that the line fuses are in good working condition.
124
Prior to contacting Keysight
on page 128.
"Check the basics"
Technologies. This chapter
"Sales and Technical Support"
"Returning the
on page 124. If you still
Keysight N432A User's Guide

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