FLIR Ariel CM-3102 User And Installation Manual page 99

December 12, 2018
1.800.561.8187
Problem
Bad output video quality
Streaming video image
is hanging (stopped)
Bluish picture in an
Adjust the White balance configuration to Auto. If the lighting in the
indoor scene (possibly
scene is fixed, manually adjust the White balance to an acceptable
mixing indoor and
image.
outdoor lighting)
Reddish picture and
Check the PoE power supply and associated network cables.
incorrect colors in the
Connect directly to the PoE and compare the images. If the
image
problem persists, contact support.
Ariel CM-3102 User and Installation Guide
www.
Possible Solution
Check that the network cable is connected securely.
Check that the camera settings are correct on the camera and
in the unit.
Check that the camera lens is clean and unobstructed.
Check that the cable length is within specification.
Refresh your browser screen (F5).
Check that the bandwidth and bit rate settings of the network
are set properly.
Check that other processes and applications are not causing
undue latency.
Check that the firewall analysis or blocking is not interfering
with the video stream and supports the required ports and
communication protocols.
.com
Appendix
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information@itm.com
101