Lexmark Pro915 User Manual page 170

If your access point is using WPA or WPA2 security, then the WPA passphrase should be:
•
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
•
From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII
characters in a WPA passphrase are case‑sensitive.
Note: If you do not know this information, then see the documentation that came with the wireless network, or
contact the person who set up your wireless network.
C
HECK IF YOUR ACCESS POINT HAS AN ASSOCIATION
Wireless broadband boxes in Europe, the Middle East, and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or
Club Internet may require you to press an association/registration button when adding the printer to your wireless
network.
If you are using one of these boxes and need more information, then see the documentation that came with your
box, or contact your Internet Service Provider (ISP).
M
OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
There may be temporary interference from electronic devices such as microwave ovens or other appliances,
cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too
closely to these devices.
M
OVE THE COMPUTER AND
The range of your wireless network depends on many factors, including the abilities of your access point and
network adapters. If you are having trouble printing, then try placing the computer and printer no more than
100 feet apart.
C
HECK THE WIRELESS SIGNAL QUALITY
Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then
another factor is causing the problem.
C
HECK YOUR ADVANCED SECURITY SETTINGS
•
If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then
you must add the printer MAC address to the list of addresses allowed to connect to the access point.
• If you set the access point to issue a limited number of IP addresses, then you must change this so that the
printer can be added.
Note: If you do not know how to make these changes, then see the documentation that came with the access
point, or contact the person who set up your wireless network.
M
AKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT
•
See if you have access to the Internet by opening your Web browser and accessing any site.
•
If there are other computers or resources on your wireless network, then check to see if you can access them
from your computer.
/
REGISTRATION BUTTON
/
OR PRINTER CLOSER TO THE ACCESS POINT
Troubleshooting
170