Copy And Scan Troubleshooting - Lexmark Pro915 User Manual

Computer slows down when printing
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C USB
HECK THE CONNECTION BETWEEN THE PRINTER AND COMPUTER
If your computer is connected to the printer through a USB cable, then try using a different USB cable.
R
EFRESH YOUR NETWORK CONNECTIONS
1
If your computer is connected to an Ethernet or wireless network, then turn off the access point (wireless
router) and turn it back on.
2
Wait one minute for the printer and computer to reestablish the connection.
C
LOSE ALL APPLICATIONS NOT IN USE
Temporarily close unused applications or end processes that are taking too much memory from your computer.
C
HECK YOUR COMPUTER PERFORMANCE
You may need to change how your computer manages resources and processes.
For more information on improving computer performance, see the documentation that came with your
operating system.

Copy and scan troubleshooting

•
"Copier or scanner does not respond" on page 157
•
"Scanner unit does not close" on page 158
•
"Poor copy or scanned image quality" on page 158
•
"Partial copies or scans of documents or photos" on page 158
•
"Scan was not successful" on page 158
• "Scanning takes too long or freezes the computer" on page 159
• "Cannot scan to a computer over a network" on page 159
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET YOUR PRINTER AS THE DEFAULT PRINTER
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Troubleshooting
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