Lexmark Pro715 User Manual
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Lexmark Pro715 User Manual

Lexmark pro715: user guide
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See also: Quick Reference Manual
Pro710 Series User's Guide
July 2011
www.lexmark.com
Machine type(s):
4449
Model(s):
701

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Summary of Contents for Lexmark Pro715

  • Page 1 Pro710 Series User's Guide July 2011 www.lexmark.com Machine type(s): 4449 Model(s):...

  • Page 2: Table Of Contents

    Finding information about the printer...8 Understanding the parts of the printer...10 Ordering and replacing supplies...13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling Lexmark products...16 Using the printer control panel buttons and menus...17 Replacing the language sheet...17...
  • Page 3 Loading paper and original documents...31 Loading the paper tray...31 Loading envelopes or photo paper...34 Loading various paper types...36 Saving paper default settings...39 Loading original documents on the scanner glass...40 Loading original documents into the ADF...40 Linking trays...41 Printing...42 Tips for printing...42 Printing basic documents...42 Printing specialty documents...45 Working with photos...48...
  • Page 4 Scanning to a network computer...65 Scanning to a flash drive or memory card...65 Scanning photos into an editing application...66 Scanning documents into an editing application...67 Scanning directly to e‑mail using the printer software...68 Scanning to a PDF...69 Scanning FAQ...70 Canceling scan jobs...70 E-mailing...71 Setting up the printer to e-mail...71 Sending e-mail...72...
  • Page 5 Understanding printer messages...137 Clearing paper jams...144 Print troubleshooting...151 Copy and scan troubleshooting...153 Fax troubleshooting...155 Network troubleshooting...161 Notices...173 Product information...173 Edition notice...173 Power consumption...176 Index...191 Contents...

  • Page 6: Safety Information

    Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced.

  • Page 7: About Your Printer

    About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.

  • Page 8: Finding Information About The Printer

    Use high yield cartridges. Inks in high yield cartridges allow you to print more pages. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage‑paid bag. •...
  • Page 9 CD. For updates, check our Web site at http://support.lexmark.com. SmartSolutions User's Guide and Help Go to http://smartsolutions.lexmark.com. Click HELP to view basic SmartSolutions information. Windows or Mac Help Open a printer software program or application, and then click Help.

  • Page 10: Understanding The Parts Of The Printer

    Sunday (11:00 AM–8:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (http://support.lexmark.com) or on the printed warranty that came with your printer. • In the US—See the Statement of Limited Warranty included with this printer, or at http://support.lexmark.com.
  • Page 11 Use the ADF output tray PictBridge and USB port Printer control panel Paper tray Paper stop Paper exit tray Use the Scanner unit Access the ink cartridges. Ink cartridge access area Install, replace, or remove the ink cartridges. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.
  • Page 12 Use the Printhead access area Install the printhead. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. Jam clearance cover Remove jammed pages. About your printer...

  • Page 13: Ordering And Replacing Supplies

    High yield cyan color cartridge Magenta color cartridge High yield magenta color cartridge Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Notes: •...

  • Page 14: Replacing Ink Cartridges

    Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. Removing ink cartridges Turn on your printer.

  • Page 15: Ordering Paper And Other Supplies

    Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. Close the printer. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item USB cable For more information, go to www.lexmark.com.

  • Page 16: Recycling Lexmark Products

    Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.

  • Page 17: Using The Printer Control Panel Buttons And Menus

    Using the printer control panel buttons and menus Replacing the language sheet A language sheet is used to label buttons on the printer control panel. Language sheets can be replaced anytime depending on which language you want to use. Some languages may not be available depending on your printer model.

  • Page 18: Using The Printer Control Panel

    Using the printer control panel Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press three seconds to turn off the printer. Display View: • Printer status Note: The display is turned off in Sleep •...
  • Page 19 Redial Display the last number dialed. Press the left or right arrow button to view the last five numbers dialed. Pause Insert a three-second pause in a fax number to wait for an outside line or get through an automated answering system. Enter a pause only when you have already begun entering the number.

  • Page 20: Changing The Sleep Timeout

    Eco‑Mode • Change to Sleep mode after the printer is left idle for 10 minutes. • Set screen brightness to low. Changing the Sleep timeout The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle. The Sleep feature optimizes energy efficiency by reducing the printer power consumption.
  • Page 21 Press the left or right arrow button to scroll to Yes, and then press The printer restarts automatically after resetting to factory default settings. When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

  • Page 22: Using Shortcuts

    Using shortcuts What are shortcuts? A shortcut is a way to quickly accomplish printing, copying, scanning, e‑mailing, or faxing tasks with the printer. You can configure and save a set of frequently used printer settings available for a given task and then assign a shortcut name and shortcut number to it.

  • Page 23: Getting Started

    Getting started During installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcuts during installation, then you may create the shortcuts through your printer software. Launching the shortcuts page using the printer software Before you begin, make sure: •...
  • Page 24 Using shortcuts on the printer Make sure you have created a shortcut. From the printer control panel, navigate to: > Shortcuts > > select a shortcut > Using shortcuts...

  • Page 25: Using The Printer Software

    Mint 10 and 9 • PCLinux OS 2010 The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.

  • Page 26: Printer Software

    Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as Tools for Office) Printer Setup Utility...

  • Page 27: Using The Macintosh Printer Software

    Use the Printing Preferences Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased. Using the Macintosh printer software Launching an application From the Finder, navigate to: Applications >...

  • Page 28: Finding And Installing Optional Software

    In Mac OS X version 10.6 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates From the Web site, select your printer and then download the driver. Install additional or optional software.

  • Page 29: Updating The Printer Software

    For Macintosh users From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates From the Web site, select your printer and then download the driver. Downloading PCL and PS drivers (Windows only) Universal Print Drivers (PCL 5 emulation, PCL XL emulation, and PS emulation) can be downloaded from our Web site.

  • Page 30: Installing The Printer Software

    Go to the Lexmark Web site at www.lexmark.com. Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system Download the driver, and then install the printer software. Note: Updated printer software may be available at http://support.lexmark.com. Using the printer software...

  • Page 31: Loading Paper And Original Documents

    Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. •...
  • Page 32 If you are loading A4‑ or legal‑size paper, then squeeze the tab and pull to extend the tray. Note: When you pull the extension out, the first stop accommodates A4‑size paper. When the extension is fully out, it accommodates legal‑size paper. Load the paper facedown.
  • Page 33 Insert the tray. Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted. Flip up the paper stop to catch the paper as it exits. Note: If you loaded A4‑...

  • Page 34: Loading Envelopes Or Photo Paper

    Loading envelopes or photo paper Pull tray completely out of the printer. Move the paper guides to the sides of tray. Loading paper and original documents...
  • Page 35 Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper. Note: Do not mix paper types in the tray. You can load either envelopes or photo paper, but not both. Load envelopes or photo paper.

  • Page 36: Loading Various Paper Types

    Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. Insert the tray. Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. Loading various paper types Load up to 150 sheets of plain paper...
  • Page 37 Load up to 100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper 10 envelopes Make sure • The glossy or printable side of the paper faces down. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) •...
  • Page 38 Load up to 25 sheets of labels 50 transparencies 10 iron-on transfers Make sure • You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam.

  • Page 39: Saving Paper Default Settings

    Load up to 25 index cards, photo papers, or postcards Saving paper default settings Note: The default settings apply only to print, copy, and scan jobs that you initiate from the printer. From the printer control panel, press Choose the default settings: •...

  • Page 40: Loading Original Documents On The Scanner Glass

    Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass. Close the scanner lid. Loading original documents into the ADF You can load up to 50 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4‑, letter‑, or legal‑size paper into the ADF.

  • Page 41: Linking Trays

    Linking trays Tray linking is useful for large print jobs or multiple copies. When Paper Tray Linking is enabled, the printer automatically picks up paper from the optional tray. From the printer control panel, navigate to: > Setup > > Paper Setup > Notes: •...

  • Page 42: Printing

    Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...

  • Page 43: Collating Printed Copies

    Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Notes: • The collate option is available only when you are printing multiple copies. •...

  • Page 44: Printing Multiple Pages On One Sheet

    Navigate to: Layout tab > Copies area Select a page order: • To print the first page first, clear the Reverse page order check box. • To print the last page first, select the Reverse page order check box. Click OK to close any printer software dialogs. Click OK or Print.

  • Page 45: Printing Specialty Documents

    From the menu bar, choose File > Print. From the Printer pop‑up menu, choose your printer. From the print options pop‑up menu, choose Layout. From the Pages per Sheet pop‑up menu, choose the number of page images to print on each page. Adjust other settings as needed.

  • Page 46: Printing On Labels

    Navigate to: Layout tab > Page Orientation area > select an orientation Click OK to close any printer software dialogs. Click OK or Print. For Macintosh users With a document open, choose File > Page Setup. From the “Format for” pop‑up menu, choose your printer. From the Paper Size pop‑up menu, choose your envelope size.

  • Page 47: For Macintosh Users

    For Macintosh users With a document open, choose File > Page Setup. From the “Format for” pop‑up menu, choose your printer. From the Paper Size pop‑up menu, choose your paper size. If no paper size matches the label sheet size, then set a custom size. Select an orientation, and then click OK.

  • Page 48: Working With Photos

    Working with photos Supported file types Documents: • .pdf (Adobe Portable Document Format) Images: • .jpg, .jpeg, .jpe (Joint Photographic Experts Group) • .tiff, .tif (Tagged Image File Format) Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer. For more information, see “Supported file types”...

  • Page 49: Printing Photos From A Flash Drive

    Printing photos from a flash drive Note: To enable the File Print function, make sure the flash drive contains document files that are supported by the printer. Load photo paper. Insert a flash drive or digital camera set to mass storage mode. If image files and document files are stored in the memory device, then press the left or right arrow button to select Photos, and then press Note: Only files with supported file types will be shown.

  • Page 50: Printing On Both Sides Of The Paper (Duplexing)

    Notes: • Make sure that the digital camera is set to the correct USB mode. If the camera USB selection is incorrect, then the camera is detected as a flash drive, or an error message is displayed on the printer control panel. For more information, see the documentation that came with the camera.
  • Page 51 Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. Click OK to close any printer software dialogs.
  • Page 52 Setting the duplex printing dry time Using the control panel From the printer control panel, navigate to: > Setup > > Print Mode Setup > Press the up or down arrow button to scroll to the dry time setting you want, and then press Note: The dry time varies depending on the print quality selected for the print job.

  • Page 53: Managing Print Jobs

    Managing print jobs Finding the print queue for your printer A print queue represents the printer that is connected to your computer. The print queue name is usually the printer model or the printer nickname assigned when installing or adding the printer. Note: Several print queues may appear in the list depending on how the printer is connected (USB, Ethernet, wireless).

  • Page 54: Setting Your Printer As The Default Printer

    Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users Click , or click Start and then click Run.

  • Page 55: Pausing Print Jobs

    Pausing print jobs For Windows users Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. The printers folder opens. Right‑click the printer, and then select Open or See what's printing. Pause the print job: •...

  • Page 56: Printing From A Mobile Device

    What is LexPrint? LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using any Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the photo album, or photos you recently captured using the camera of your mobile device, depending on its features.
  • Page 57 • For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.

  • Page 58: Copying

    Copying Use the ADF for multiple‑page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for copying • Make sure you load the original document faceup into the ADF or facedown at the placement corner of the scanner glass.

  • Page 59: Copying An Id Card

    Select the copy mode: • Press to switch to color mode. • Press to switch to black‑and‑white mode. When you select color or black‑only printing, the light that corresponds to your choice comes on. Press Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity. Copying an ID card Load plain A4‑...

  • Page 60: Making A Copy Lighter Or Darker

    From the printer control panel, navigate to: > Copy > > Quality Press the left or right arrow button to set the copy quality. Press Making a copy lighter or darker Load paper. Load the original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, navigate to: >...

  • Page 61: Placing Separator Sheets Between Copies

    Placing separator sheets between copies A separator sheet is a sheet of paper placed between pages, copies, or jobs based on the setting selected. This feature is useful when printing transparencies. Load paper. Load the original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, navigate to: >...

  • Page 62: Removing The Background Of A Copy

    Removing the background of a copy The Background Removal feature adjusts the amount of background visible on a copy. Load paper. Load the original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, navigate to: >...

  • Page 63: Canceling Copy Jobs

    From the printer control panel, navigate to: > Copy > > Copies Press the left or right arrow button to select the number of copies. From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want.

  • Page 64: Scanning

    Scanning Use the ADF for multiple‑page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for scanning • Use the scanner glass when scanning two‑sided pages if your printer does not support duplex scanning or the ADF does not support the original document size.

  • Page 65: Scanning To A Network Computer

    Set the color, quality, original image size, and the other scan options. If necessary, press a selection. Press The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning to a network computer Load the original document.

  • Page 66: Scanning Photos Into An Editing Application

    Set the color, quality, original image size, and the other scan options. If necessary, press a selection. Press Follow the instructions on the display. The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning photos into an editing application For Windows users Load a photo or photos.

  • Page 67: Scanning Documents Into An Editing Application

    Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to select it from the list of applications when you set up the scan.

  • Page 68: Scanning Directly To E-Mail Using The Printer Software

    From the dialog that appears, choose the file that you scanned, and then select the format to which you want the file converted (such as a text document). After the conversion process, save the file. Note: Depending on your settings, the file opens immediately in the appropriate application so you can start editing.

  • Page 69: Scanning To A Pdf

    Click Scan. When the scan is finished, a new e-mail message is created with the scanned document automatically attached. Compose your e‑mail message. Scanning to a PDF For Windows users Load an original document. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home >...

  • Page 70: Scanning Faq

    Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a photo to edit it, then make sure you choose a photo editing application to receive the scan.

  • Page 71: E-Mailing

    E-mailing You can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail.

  • Page 72: Sending E-Mail

    Sending e-mail Use the ADF for multiple‑page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for e‑mailing • Make sure to enter your e‑mail account information and set up the SMTP server before sending an e‑mail. •...

  • Page 73: Faxing

    Faxing CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ-11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
  • Page 74 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect the cable from the wall jack to the Remove the protective plug from the port. Connected to different wall jacks LINE PHONE LINE...
  • Page 75 To connect: Connect the cable from the wall jack to the Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). •...
  • Page 76 Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
  • Page 77 To install a filter for the printer: Connect the line port of the DSL filter to the wall jack. Connect a telephone cable from the To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. To connect a telephone to the printer, remove the protective plug from the connect the telephone to the port.
  • Page 78 Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. •...
  • Page 79 Tips for this setup: • To make sure that the phone port on the cable modem is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. •...
  • Page 80 Scenario 5: Country‑ or region‑specific setup Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ‑11 plug, or a telephone cable that has an RJ‑11 connector, so you can connect a device to an RJ‑11 wall jack.
  • Page 81 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ 11 connector, then connect it directly to the wall jack. Notes: • Do not remove the wrap plug from the •...
  • Page 82 To connect: Connect the cable from the wall jack to the Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.

  • Page 83: Entering Your User Information

    Connect the printer to any of the N ports. To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.

  • Page 84: Configuring The Fax Settings

    Setting the fax footer From the printer control panel, navigate to: > Setup > > Fax Setup > During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information, then do the following: From the printer control panel, navigate to: >...
  • Page 85 From here Fax Printing Dialing and Sending Fax Blocking Configuring fax settings using the fax software Before you begin, make sure that: • The printer is properly connected to the telephone line. • The printer is turned on and connected to the computer. •...

  • Page 86: Creating A Contact List

    Using the Printer Settings in Macintosh From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. Double-click Printer Settings. Configure the fax settings using the printer software. To view the help information for the fax software, click Help or Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software.
  • Page 87 Click Printer Home > Fax > Edit contact list. The Contacts tab of the Printer Setup Utility opens. Click Select from phonebook. From the Phonebook field, choose a phone book. Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software.

  • Page 88: Sending Faxes

    Sending faxes Use the ADF for multiple‑page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, load original documents or photos on the scanner glass. Tips for sending faxes • Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone.
  • Page 89 Press the Color/Black button to select a color or black‑and‑white fax. Press to start the fax job. Warning—Potential Damage: Do not touch the cables or the Tip: • You can send a broadcast fax to up to 30 recipients. Sending faxes using the computer For Windows users With a document open, click File >...

  • Page 90: Receiving Faxes

    Receiving faxes Tips for receiving faxes When receiving faxes: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set to Off.

  • Page 91: Faxing Faq

    Tips: • The default code for answering faxes manually is *9*, but for increased security, you can change it to a number that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *.
  • Page 92 If you have more than one telephone line, then make sure that you enter the number for the line on which the printer is connected. What is my dialing prefix? The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number.

  • Page 93: How Can I Check The Dial Tone

    How do I set the distinctive ring for the printer? Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (All Rings, Single Ring Only, Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or Triple Rings Only).

  • Page 94: Adjusting The Ringer Volume

    How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook.

  • Page 95: How Do I Send A Fax At A Scheduled Time

    Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document. Quality Standard Fine Superfine Ultrafine When sending a fax, after entering the fax number, press the arrow buttons to select a fax quality, and then press How do I send a fax at a scheduled time? From the printer control panel, navigate to:...

  • Page 96: How Do I View The Fax History Of The Printer

    Press How do I view the fax history of the printer? You can view the fax history of the printer on the display. You can also print reports of sent and/or received faxes. From the printer control panel, navigate to: >...

  • Page 97: Can I Block Faxes

    Can I block faxes? You can block faxes from specific numbers. You can also block junk faxes and faxes from unidentified senders (senders without a Caller ID). This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive.

  • Page 98: Networking

    Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: WPA2/WPA, WEP, and no security. WPA2/WPA WPA (Wi-Fi Protected Access) and WPA2 (Wi-Fi Protected Access 2) offer stronger wireless network security than WEP.

  • Page 99: Printing A Network Setup Page

    No Security It is not recommended to use no security at all on a home wireless network. Using no security means that anyone within range of your wireless network can use your network resources—including Internet access— if your wireless network is connected to the Internet. The range of your wireless network may extend far beyond the walls of your home, allowing access to your network from the street or from your neighbors’...
  • Page 100 Information you will need during advanced wireless setup The Wireless Setup Utility does not detect the wireless network SSID for you during advanced wireless setup. You must know the following information before configuring the wireless printer settings manually: Wireless Mode Check your wireless network type: Infrastructure—All devices on a wireless network communicate with each other through an access point (wireless router).
  • Page 101 Authentication type Encryption method Open Mode • None • Shared Mode WPA Personal TKIP WPA2‑Personal • TKIP • WPA2‑Enterprise • TKIP • 802.1X ‑ RADIUS • None • WEP‑DynamicKeys • WEP‑StaticKeys • WPA‑TKIP • WPA‑AES Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: •...

  • Page 102: Installing The Printer On Other Computers

    Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver.

  • Page 103: Special Wireless Installation Instructions

    Indicator light Printer status Blinking green • The printer is out of the range of the access point (wireless router). • The printer is trying to communicate with the access point, but the access point is turned off or is not working properly.

  • Page 104: Assigning A Static Ip Address

    Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the documentation that came with the box, or from the box Web page. If you have already changed the key for your wireless network, then use the key you created.

  • Page 105: Advanced Wireless Setup

    Advanced wireless setup Creating an ad hoc wireless network You can set up an ad hoc network if you: • Do not have an access point or wireless router. • Do not have a wireless network (but do have a wireless network adapter for your computer). •...
  • Page 106 Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under “Available networks,” indicating that the computer is configured for the ad hoc network. Close the Windows Control Panel and any remaining windows. Insert the installation software CD, and follow the directions for wireless installation.

  • Page 107: Adding A Printer To An Existing Ad Hoc Wireless Network

    It may take a few minutes for your computer to recognize the new settings. To check the status of your network: Right‑click the Wireless Network Connections icon. Select View Available Wireless Networks. • If the network is listed but the computer is not connected, then select the ad hoc network, and then click Connect.
  • Page 108 For Macintosh users From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. Double‑click Wireless Setup Assistant. Follow the instructions on the computer screen. Configuring the printer wirelessly using WPS (Windows only) ‑ With Wi Fi Protected Setup (WPS), it is easy to add computers or printers to your wireless network because the SSID and WPA passphrase are automatically detected and configured for you.
  • Page 109 If the printer is currently set up for Ethernet Unplug the Ethernet cable from the printer. Place the printer close to the computer you want to use to configure the printer for wireless access. Note: You will need to connect the printer to the computer with a USB cable. Make sure the printer is close enough to the computer for your USB cable to reach both.
  • Page 110 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double‑click Lexmark Extras > Lexmark Setup Assistant. Follow the instructions on the computer screen. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration.
  • Page 111 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double‑click Lexmark Extras > Lexmark Setup Assistant. Follow the instructions on the computer screen. A second print queue will be created. Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection.

  • Page 112: Adding The Printer

    Adding the printer In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Print & Fax Click +. Click the Default or Default Browser tab, and then select your printer. Click Add. In Mac OS X version 10.4 or earlier From the Finder, choose Utilities.

  • Page 113: Sharing A Printer In A Macintosh Environment

    Type the Universal Naming Convention (UNC) Port Name, which consists of the server name and the distinctive printer name that was specified in step 2 on page 112. The name should be in the form \ \server\printer. Click OK. Click Close on the Printer Ports dialog. Make sure the new port is selected on the Ports tab, and then click Apply.
  • Page 114 PEAP • RADIUS user name • RADIUS password • CA certificate EAP‑TLS • RADIUS user name • RADIUS password • CA certificate • Signed certificate EAP‑TTLS • appropriate inner authentication • RADIUS user name • RADIUS password • CA certificate Configuring 802.1X Authentication The information you must complete is dependent on the 802.1X security mechanism you select.

  • Page 115: Installing The Printer On An Ethernet Network

    Installing the printer on an Ethernet network Information you will need to set up the printer on an Ethernet network To configure your printer for an Ethernet network, organize the following information before you begin: Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

  • Page 116: Networking Faq

    Double-click the software installer package. Follow the instructions on the computer screen. Note: Select Ethernet connection when prompted to select a connection type. Networking FAQ What is Wi‑Fi Protected Setup? Wi‑Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi‑Fi technology.

  • Page 117: Where Do I Find My Ssid

    Notes: – To obtain the IP address of the access point, see the documentation that came with it or contact your system support person. – If you are using a proxy server, then temporarily disable it to load the Web page correctly. Enter the user name and password for the access point when prompted.

  • Page 118: How Are Home Networks Configured

    If you are not using a password, then choose None or No Security. Characters Exactly 10 or 26 hexadecimal characters Exactly 5 or 13 ASCII characters Exactly 64 hexadecimal characters From 8 to 63 ASCII characters Notes: – Hexadecimal characters are A–F, a–f, and 0–9. –...
  • Page 119 • The network is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access •...
  • Page 120 Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time.

  • Page 121: How Are Infrastructure And Ad Hoc Networks Different

    Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. Follow the instructions on the computer screen. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc.

  • Page 122: Finding The Signal Strength

    Speed Requirements for all devices Unique IP address for each device Mode set to Same SSID Same channel We recommend setting up a network in infrastructure mode using the installation software CD. Infrastructure mode provides: • Increased network security • Increased reliability •...

  • Page 123: How Can I Improve Wireless Signal Strength

    How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.

  • Page 124: Wireless Network

    How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.

  • Page 125: Can I Use My Printer On A Usb And A Network Connection At The Same Time

    In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. Write down the SSID. For Macintosh users with an access point Type the IP address of the access point in the address field of your Web browser and continue to step 2.

  • Page 126: How Do I Find The Mac Address

    Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of devices to access the network, identified by their MAC addresses, as well as prevent access from unwanted devices. If your network uses MAC address filtering, then be sure to add the MAC address of the printer to the list of allowed devices.

  • Page 127: What Is An Ip Address

    What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other only if they have unique and valid IP addresses.

  • Page 128: How Are Ip Addresses Assigned

    How are IP addresses assigned? An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the computer sends all print jobs across the network to the printer using this address. If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list.

  • Page 129: Maintaining The Printer

    Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Sleep mode or will temporarily turn on if it is turned off.

  • Page 130: Cleaning The Exterior Of The Printer

    Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it to perform automatic maintenance cycles.

  • Page 131: Moving The Printer To Another Location

    Moving the printer to another location When moving the printer and optional tray to another location, follow these precautions: • Make sure the printer is turned off. • Any cart used to move the printer must have a surface able to support the full footprint of the printer and the dimensions of the optional tray.

  • Page 132: Troubleshooting

    Note: Make sure the printer is not in Sleep mode. Press and hold If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...

  • Page 133: Software Did Not Install

    To confirm the setting, press the left or right arrow button to scroll to Yes, and then press Installation screen did not appear during installation If the "Before you troubleshoot" checklist does not solve the problem, then try the following: AUNCH THE PRINTER MANUALLY For Windows users...

  • Page 134: Print Job Does Not Print Or Is Missing Pages

    ECONNECT THE PRINTER POWER SUPPLY Turn off the printer. Note: Make sure the printer is not in Sleep mode. Press and hold Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply. After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

  • Page 135: Printer Is Printing Blank Pages

    After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. Turn on the printer. EMOVE AND RECONNECT THE HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer.

  • Page 136: Printer Is Busy Or Does Not Respond

    Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE PRINTER IS NOT IN If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press If the printer will not come out of Sleep mode, then reset the power: Unplug the power cord from the wall outlet, and then wait 10 seconds.

  • Page 137: Understanding Printer Messages

    AKE SURE THE PORT IS ENABLED IN Click , or click Start and then click Run. In the Start Search or Run box, type devmgmt.msc. Press Enter, or click OK. The Device Manager opens. Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
  • Page 138 Change [Paper Source] to [Size] [Type] Paper Try one or more of the following: • Select the paper tray with the correct paper size or type. • Press to continue printing after loading the correct paper size and paper type in the default paper tray. •...

  • Page 139: Ink Low

    Press to cancel the print job. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink cartridges. Ink Cartridge Error The printer is unable to authenticate one or more of the installed ink cartridges. Try one or more of the following: •...
  • Page 140 Load [Paper Source] with [Size] Paper Try one or more of the following: • Load the specified paper in the tray. • Press to clear the message and continue printing. • Press to cancel the current job. Load [Paper Source] with [Size] [Type] Paper Try one or more of the following: •...

  • Page 141: Printhead Error

    Paper Tray [x] Removed Do one or more of the following: • Insert the specified paper tray into the printer. • Press to clear the message. Printer Memory Full The remaining pages will not print. Press to print the pages that were saved in the printer memory, and then collate the remainder of the print job. Printhead Cannot Move Try one or more of the following: •...

  • Page 142: Printhead Warning

    Wipe the printhead contacts(1) and nozzles(2) using a clean, lint‑free cloth. Wipe the contacts inside the printhead carrier. Reinsert the printhead, and then close the latch until it clicks into place. Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then turn the printer off and then back on.

  • Page 143: Scanner Adf Cover Open

    Press to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink cartridges. Scanned Document Too Long The scan job exceeds the maximum number of pages. Press...

  • Page 144: Clearing Paper Jams

    Standard USB Port Disabled The printer discards any data received through the USB port. Try one or more of the following: • Press to clear the message. • Make sure the USB Buffer setting is enabled. For more information, contact customer support. Unrecoverable Scan Error Try one or more of the following: •...
  • Page 145 Check the jam clearance area Lift the scanner unit. Remove the jam clearance cover. Note: Squeeze the snaps to lift the jam clearance cover. Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. Troubleshooting...
  • Page 146 Reattach the jam clearance cover until it clicks into place. Close the printer. Touch OK or press , depending on your printer model. Check the paper tray Notes: • For select models that support a second tray, make sure you also check the second tray. •...

  • Page 147: Paper Jam In The Duplex Unit

    Insert the tray. Touch OK or press , depending on your printer model. Paper jam in the exit tray Firmly grasp the paper, and then gently pull it out. Note: Make sure all paper fragments are removed. Touch OK or press , depending on your printer model.
  • Page 148 Firmly grasp the paper, and then gently pull it out. Note: Make sure all paper fragments are removed. Reinsert the duplex unit. Touch OK or press , depending on your printer model. Paper jam in the ADF (select models only) Note: The parts inside the printer are sensitive.
  • Page 149 Firmly grasp the paper on both sides, and then gently pull it out. Scenario 1 Note: Make sure all paper fragments are removed. Close the ADF cover. Touch OK or press , depending on your printer model. Check under the ADF tray Remove the ADF tray.

  • Page 150: Paper Or Specialty Media Misfeeds

    Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. Reattach the ADF tray until it snaps into place. Touch OK or press , depending on your printer model. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.

  • Page 151: Print Troubleshooting

    Print troubleshooting • “Poor quality at the edges of the page” on page 151 • “Streaks or lines on printed image” on page 152 • “Print speed is slow” on page 152 • “Computer slows down when printing” on page 153 Poor quality at the edges of the page If the "Before you troubleshoot"...

  • Page 152: Print Speed Is Slow

    From the Print Quality pop‑up menu, choose Best or Photo. Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE INK LEVELS Replace low or empty ink cartridges.

  • Page 153: Copy And Scan Troubleshooting

    Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to the printer through a USB cable, then try using a different USB cable. EFRESH YOUR NETWORK CONNECTIONS If your computer is connected to an Ethernet or wireless network, then turn off the access point (wireless router) and turn it back on.

  • Page 154: Scanner Unit Does Not Close

    Scanner unit does not close Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: LEAN THE SCANNER GLASS DJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE EVIEW THE TIPS FOR COPYING...

  • Page 155: Fax Troubleshooting

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

  • Page 156: Fax Troubleshooting Checklist

    Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port. If you do not hear a dial tone, then contact your line provider.
  • Page 157 ECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax.

  • Page 158: Cannot Receive Faxes

    Cannot receive faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: AKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices.

  • Page 159: Cannot Run The Fax Software

    Cannot run the fax software The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in the fax software. AKE SURE A FAX DRIVER IS INSTALLED The fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD.
  • Page 160 Error Message: Fax Modem Error Phone Line is connected to the incorrect jack on the back of the machine. Digital line detected Failed to Connect Phone Line Error Phone Line Not Connected Phone Line Busy No Answer What it indicates: The fax modem of the printer may be busy, or the fax modem may have encountered problems during...

  • Page 161: Network Troubleshooting

    Error Message: No Caller ID Call Stopped To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Network troubleshooting • “Network troubleshooting checklist” on page 161 • “The Continue button is unavailable” on page 162 •...

  • Page 162: Wireless Networking

    Wireless Networking Make sure: • The SSID is correct. Print a network setup page from the printer to check the network settings. • Your WEP key or WPA passphrase is correct (if your network is secure). Log in to the wireless access point (wireless router) and check the security settings. If you are not sure if your security information is correct, run the wireless setup again.
  • Page 163 Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series. If unsure, look for an updated version of the printer software on the Lexmark Web site. For more information, see the printer User's Guide.

  • Page 164: Cannot Print And There Is A Firewall On The Computer

    Cannot print and there is a firewall on the computer Third‑party (non‑Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem.

  • Page 165: Cannot Print Over Wireless Network

    Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: URN THE ACCESS POINT WIRELESS ROUTER Wait one minute for the printer and computer to reestablish the connection.
  • Page 166 OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.
  • Page 167 In the Wireless settings section, look for the SSID. Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. Obtain the SSID of the network that the printer is connected to: From the printer, print a network setup page. In the Wireless section, look for SSID.

  • Page 168: Wireless Print Server Not Installed

    AKE SURE YOUR IS COMPATIBLE WITH WIRELESS PRINTING THROUGH The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later. Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: HECK POWER Make sure the...
  • Page 169 Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look for Address. • View the printer settings. From the printer control panel, navigate to: > Setup > > Network Setup > If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
  • Page 170 Press Enter, or click OK. Right‑click the printer, and then select Properties or Printer properties from the menu. Click the Ports tab. Click the box next to Enable bidirectional support if it is not already checked. Click Apply > OK, and then try to print again. Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network.
  • Page 171 HANGE THE CHANNEL THE ACCESS POINT USES You can sometimes eliminate interference from unknown sources by changing the channel your access point uses to broadcast. There are three distinct channels on a router. See the documentation that came with your router to determine which three apply.
  • Page 172 HECK FOR WIRELESS NETWORK ADAPTER UPDATES If you are having trouble printing from one particular computer, then check the Web site of the manufacturer of the wireless network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue.

  • Page 173: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 174 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 175: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 176: Power Consumption

    ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

  • Page 177: Industry Canada Compliance Statement

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
  • Page 178 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 179: Notice To Users Of The Canadian Telephone Network

    If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.

  • Page 180: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 181: Regulatory Notices For Wireless Products

    Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
  • Page 182 Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
  • Page 183 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 184: Statement Of Limited Warranty

    Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 185 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

  • Page 186: Limitation Of Liability

    Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 187 Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
  • Page 188 Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has...
  • Page 189 Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
  • Page 190 ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright © 1995-2007 Adobe Macromedia Software LLC. All rights reserved. Adobe, Reader and Flash are trademarks of Adobe Systems Incorporated.

  • Page 191: Index

    159 cannot scan to computer over a network 155 cannot send faxes 156 cartridges, ink ordering 13 using genuine Lexmark 13 certificate request 114 Change [Paper Source] to [Size] [Type] Paper 138 Change [Paper Source] to [Size]...
  • Page 192 copy and scan troubleshooting cannot scan to computer over a network 155 copier or scanner does not respond 153 partial document or photo scans 154 poor scanned image quality 154 scan not successful 154 scanning takes too long or freezes the computer 155 copy job canceling 63...
  • Page 193 11 Ink Cartridge End of Life 138 Ink Cartridge Error 139 Ink Cartridge Missing 139 ink cartridges ordering 13 using genuine Lexmark 13 ink levels checking 129 Ink Low 139 inserting a flash drive 48 installation cable 120...
  • Page 194 iron-on transfers loading 38 jam clearance cover location 10 jams and misfeeds troubleshooting paper jam in the ADF 148 paper jam in the duplex unit 147 paper jam in the exit tray 147 paper jam in the printer 144 paper or specialty media 150 junk faxes blocking 97 key index 128...
  • Page 195 8 received history report 96 receiving faxes Auto Answer setting 90 automatically 90 manually 90 tips 90 recycling 7 Lexmark products 16 WEEE statement 175 redial attempts, fax setting 84 redial time, fax setting 84 reducing an image 59 registering...
  • Page 196 RJ‑11 adapter 80 safety information 6 saving energy 20 saving paper 20 saving paper default settings 39 scan black and white 70 improving quality 70 PIN 70 scan job canceling 70 scan was not successful 154 Scanned Document Too Long 143 Scanner ADF Cover Open 143 scanner cover location 10...
  • Page 197 transparencies loading 38 tray loading paper 31 trays linking 41 troubleshooting checking an unresponsive printer 132 contacting technical support 132 Continue button is unavailable 162 fax checklist 156 solving basic printer problems 132 wireless network 161 troubleshooting, copy scanner unit does not close 154 troubleshooting, copy and scan cannot scan to computer over a network 155...
  • Page 198 creating an ad hoc network using Macintosh 105 creating an ad hoc network using Windows 105 information needed for setting up wireless printing 99 installing printer on (Macintosh) 101 installing printer on (Windows) 101 interference 123 resolving communication problems 170 security 98 security information 117 signal strength 122...

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