Printer Is Busy Or Does Not Respond; Cannot Delete Documents From The Print Queue - Lexmark Pro915 User Manual

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER IS NOT IN
If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press
If the printer will not come out of Sleep mode, then reset the power:
1
Unplug the power cord from the wall outlet, and then wait 10 seconds.
2
Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.
R
ECONNECT THE PRINTER POWER SUPPLY
1
Turn off the printer.
Note: Make sure the printer is not in Sleep mode. Press and hold
2
Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.
3
After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall
outlet.
4
Turn on the printer.

Cannot delete documents from the print queue

If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and
printer may not be communicating.
R
ESTART THE COMPUTER AND TRY AGAIN
R
EMOVE AND RECONNECT THE
Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
S
LEEP MODE
USB
CABLE CONNECTED TO YOUR PRINTER
.
Troubleshooting
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to wake up the printer.
for three seconds to turn off the printer.