Lexmark Pro910 Series Service Manual
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Lexmark Pro910 Series Service Manual

Lexmark Pro910 Series Service Manual

Machine type 4449-901
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Lexmark Pro910 Series
Machine Type 4449-901

Service Manual

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  • Page 1: Service Manual

    Lexmark Pro910 Series Machine Type 4449-901 Service Manual...
  • Page 2 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Lexmark Pro910 Series Table of contents Safety information ........... . . vii Preface .
  • Page 4 Lexmark Pro910 Series Fax Homologation Menu ............3-6 Fax Modulation Settings Menu .
  • Page 5 Lexmark Pro910 Series Encoder strip with spring removal ..........4-21 Left side cover removal .
  • Page 6 Lexmark Pro910 Series Service Manual...

  • Page 7: Safety Information

    Lexmark Pro910 Series Safety information Previous • The safety of this product is based on testing and approvals of the original design and specific components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts.
  • Page 8 Lexmark Pro910 Series Previous Pautas de Seguridad • La seguridad de este producto se basa en pruebas y aprobaciones del diseño original y componentes específicos. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas.
  • Page 9 Lexmark Pro910 Series Previous Next Go Back Safety information...

  • Page 10: Preface

    Lexmark Pro910 Series Preface Previous This manual contains maintenance procedures for service providers. It is divided into the following chapters: 1. General information contains a general description of the printer and the maintenance approach used to repair it. It includes printer specifications, special tools, and acronyms.
  • Page 11 Lexmark Pro910 Series Previous Navigation buttons This manual contains navigation buttons in the right margin of each page, making it easier and quicker to navigate. Next Button Description Previous Go Back Click to move the document view backward by one page.
  • Page 12 Lexmark Pro910 Series Previous Next Go Back Service Manual...

  • Page 13: General Information

    Lexmark Pro910 Series 1. General information Previous The Lexmark™ Pro910 Series All-In-One (4449-901) is a letter-quality print, copy, scan, and fax machine. It is a standalone color/mono copier. Next Go Back General information...

  • Page 14: Specifications

    Lexmark Pro910 Series Previous Specifications Printer specifications Dimensions Width—465 mm Next Depth— 392 mm (paper stop retracted), 495 mm (paper stop extended) Height—246 mm Go Back Resolution Plain paper—Up to 2400 x 1200 dpi Photo/Glossy media—Up to 4800 x 2400 dpi Memory card support •...

  • Page 15: Copy Specifications

    Lexmark Pro910 Series Scanner specifications Previous Supported media sizes (Standalone) Flatbed • Letter (8½ x 11 in.) • A4 (210 x 297 mm) • B5 (182 x 257 mm) Next • A5 (148 x 210 mm) • A6 (105 x 148 mm) •...

  • Page 16: Media Specifications

    Lexmark Pro910 Series Previous Media specifications Paper capacity Media Paper tray Exit tray Next Plain paper Up to 150 sheets Up to 50 sheets Option tray: Up to 550 sheets Go Back Envelopes Up to 10 envelopes Up to 10 envelopes...
  • Page 17 Lexmark Pro910 Series Media specifications Previous Media types • Plain (Host-based printing and standalone • Premium plain printing) • Rich color • Letterhead Next • Labels • Envelope • Heavy plain Go Back • Heavy rich color • Business card •...

  • Page 18: Fax Specifications

    Lexmark Pro910 Series Previous Fax specifications Speeds • 2400 • 4800 Next • 9600 • 14400 • 33600 Go Back Resolutions • Standard—200 x 100 ppi • Fine—200 x 200 ppi • Superfine—300 x 300 ppi • Ultrafine—400 x 400 ppi...

  • Page 19: Maintenance Approach

    Lexmark Pro910 Series Previous Maintenance approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the error codes, symptom tables, service checks, and diagnostic aids to determine the symptom and repair the failure.
  • Page 20 Lexmark Pro910 Series Previous Next Go Back Service Manual...

  • Page 21: Diagnostic Information

    The printer performs the Power-On Self Test (POST) sequence: , and light up. The Lexmark splash screen and progress bar appears. The purge pump runs, and shuts off. The carrier moves from the maintenance station, and returns. The scan bar moves from the home position, and returns.

  • Page 22: Scanner

    Lexmark Pro910 Series Scanner Previous Document scanning from the flatbed The flatbed scanner works by scanning the document on the scanner glass per line on a horizontal direction moving from left to right. It uses a CIS scan bar to convert an analog signal (image of the document) to a digital Next signal ready for scanning or creating a copy.

  • Page 23: Troubleshooting Tables

    Lexmark Pro910 Series Previous Troubleshooting tables The printer has the capability to report internal errors. This is accomplished by displaying the error message on the control panel display. Next Printhead error messages Error Control panel message Action Go Back No printhead installed...

  • Page 24: Printhead Warning Messages

    Lexmark Pro910 Series Printhead error messages Previous Error Control panel message Action Printhead stall Technical Support Center: Printhead Cannot Move Turn off the printer. Open the printer Remove any obstructions to Next cover, and clear the carrier path from the Printhead inside the any obstruction.

  • Page 25: Ink Cartridge Error Messages

    Lexmark Pro910 Series Previous Ink cartridge error messages Error Control panel message Action Next Cartridge missing Technical Support Center: Printhead Damage May Occur! Open the printer cover, and check the ink cartridges for proper installation. If Faxes in Memory Go Back properly installed, then replace the ink cartridges.

  • Page 26: Print Engine Error Messages

    Lexmark Pro910 Series Previous Print engine error messages Error Control panel message Action Next Paper out Technical Support Center: Out of Paper in Tray [x] Check if media is present. If present, check if media is supported by the Out of Paper Go Back printer.
  • Page 27 Lexmark Pro910 Series Error table Previous Error Description Action Hardware failure General hardware failure (unable to Technical Support Center: localize failure to a specific system). Unplug the printer from the electrical Next outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printer.
  • Page 28 Lexmark Pro910 Series Error table Previous Error Description Action Ink cartridge order Unsupported order of ink cartridge. Technical Support Center: Install the correct ink cartridge. Next Service: Install the correct ink cartridge. Go Back Print incomplete The print carrier stopped before all of Technical Support Center: the data was used.
  • Page 29 Lexmark Pro910 Series Error table Previous Error Description Action Mono TSR error There is a problem in the color TSR Technical Support Center: circuit; cannot determine printhead Replace the printhead. Next temperature. Service: Replace the printhead. Go Back Color TSR error...
  • Page 30 Lexmark Pro910 Series Error table Previous Error Description Action USB error An error was detected in USB Technical Support Center: hardware, or invalid results occurred Unplug the printer from the electrical Next in USB code. outlet; wait a few seconds, then plug the printer back in and turn the power on.
  • Page 31 Lexmark Pro910 Series Error table Previous Error Description Action Serial flash error Invalid parameters have been passed Technical Support Center: to ReadFlashPage. Unplug the printer from the electrical Next outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printer.
  • Page 32 Lexmark Pro910 Series Error table Previous Error Description Action Address error Firmware attempted to access invalid Technical Support Center: address space. Unplug the printer from the electrical Next outlet, wait for 10 seconds, and then plug the printer back in. If the problem remains, then replace the printer.
  • Page 33 Lexmark Pro910 Series Error table Previous Error Description Action NVRAM control section corrupted Indicates that the control section of Technical Support Center: NVRAM is corrupted. The printer will auto reset. Next Service: The printer will auto reset. Go Back Fax error...

  • Page 34: Service Checks

    Lexmark Pro910 Series Previous Service checks System board service checks Symptom Action Next Dead machine Check pin 1 of the power supply connector J4 for approximately 30 V dc. If voltage is incorrect, then replace the power supply. See “Power supply removal” on page 4-4.
  • Page 35 Lexmark Pro910 Series Carrier service checks Previous Symptom Action Paper feed motor does not Check the paper feed motor connector J3 on the system board. If it is connected, then operate. check for approximately 30 V dc on pins 1 and 2. If the voltage is incorrect, then Next replace the system board.
  • Page 36 Lexmark Pro910 Series Previous Next Go Back 2-16 Service Manual...

  • Page 37: Diagnostic Aids

    Lexmark Pro910 Series 3. Diagnostic aids Previous This chapter explains the tests and procedures to identify printer failures and to verify if repairs have corrected the problem. Next Understanding the printer control panel Go Back Using the printer control panel The control panel allows you to copy, scan, or print documents and photos.

  • Page 38: Understanding The Home Screen

    Lexmark Pro910 Series Understanding the home screen Previous After the printer is turned on and a short warm-up period occurs, the display shows the home screen. Use the home screen selections to initiate an action, such as copying or faxing, or to change the printer settings.

  • Page 39: Accessing Service Menus

    Service menus can be accessed during POR to identify problems with the printer. To access them, perform the following: POR the printer. The Lexmark splash screen and progress bar appears. The icons beside the display light up. Touch and hold until appears.

  • Page 40: Format Fax Storage

    Lexmark Pro910 Series Format Fax Storage Previous This setting allows the user to format non-volatile fax storage memory. To perform this procedure: Next From the Configuration Menu, navigate to Format Fax Storage. Contents will be lost. Continue? appears. Select Yes or No.

  • Page 41: Service Menu

    Lexmark Pro910 Series Previous Service Menu The Service Menu is used by the Technical Service Center to assist customers with common field issues. To access the Configuration Menu, from the home screen, touch > Service Menu. Next Available options Go Back Language “Language”...

  • Page 42: Fax Tech Menu

    Lexmark Pro910 Series Fax Tech Menu Previous This menu contains options to allow fax country code testing and to modify values for the fax subsystem. To access this menu, from the Service Menu, navigate to Fax Tech Menu. Next Fax ATM Menu This menu is used to support testing various modem functions.

  • Page 43: Manufacturing Test

    Lexmark Pro910 Series Previous Manufacturing Test Manufacturing Test is intended for use during machine manufacturing. To access the Manufacturing Test menu, from the home screen, touch > Manufacturing Test. Next Available options Go Back LCD Touch Panel Test “LCD Touch Panel Test” on page 3-8.

  • Page 44: Lcd Touch Panel Test

    Lexmark Pro910 Series LCD Touch Panel Test Previous This test runs the awTPtest application. To perform this test: Next From the Manufacturing Test menu, navigate to LCD Touch Panel Test. The following occur during the test: • The display changes colors. The icons beside the display light up.

  • Page 45: Single Test Page

    Lexmark Pro910 Series Single Test Page Previous The test page contains the following information: • Code version • Date of Release Next • Page Count • Short Test Voltage • Printhead and Ambient Temperatures Go Back • Alignment and Media Sense Calibration Information •...

  • Page 46: Carrier Life Test

    Lexmark Pro910 Series Carrier Life Test Previous The print carrier runs through a test algorithm which involves moving the carrier full length across the print zone at various speeds. The test includes latching and delatching so that the maintenance station is fully tested. The total number of cycles are shown on the display.

  • Page 47: Adf Life Test

    Lexmark Pro910 Series ADF Life Test Previous This test continuously feeds pages as long paper is present in the ADF tray. To perform this test: Next Load documents into the ADF. From the Manufacturing Test menu, navigate to ADF Life Test.

  • Page 48: Tray[X] Paper Out Sensor Test

    Lexmark Pro910 Series The sensor’s state changes. Previous Result When more than 30 sheets are detected by the sensor. Paper High in Tray [x] When 1–30 sheets are detected by the sensor. Paper Low in Tray [x] Next Touch to cancel the test and return to the Manufacturing Test menu.

  • Page 49: Uninstall/Reinstall Instructions For Windows Users

    Close all open software applications. From the Dock, double-click the Lexmark Pro910 Series folder. If the folder is not in the Dock, navigate to Finder > Applications, and double-click the Lexmark Pro910 Series folder.

  • Page 50: Uninstall/Reinstall Instructions For Linux Users

    Lexmark Pro910 Series Previous Uninstall/reinstall instructions for Linux users If you already have the Lexmark Pro910 Series printer driver installed and are experiencing any problems, follow these instructions to uninstall and reinstall the original driver. Next Uninstallation instructions for DEB-based package Log in as root.

  • Page 51: Repair Information

    Lexmark Pro910 Series 4. Repair information Previous This chapter explains how to make adjustments to the All-In-One and how to remove defective parts. Warning: Read the following before handling electronic parts. Next Handling ESD-sensitive parts Go Back Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below: •...

  • Page 52: Removal Procedures

    Lexmark Pro910 Series Previous Removal procedures Next Go Back Disassembly Flowchart The following procedures are arranged according to the name of the All-In-One part discussed. CAUTION: SHOCK HAZARD Remove the power cord from the electrical outlet before you connect or disconnect any cable or electronic board or assembly for personal safety, and to prevent damage to the printer.

  • Page 53: Disassembly Flowchart

    Lexmark Pro910 Series Previous Disassembly flowchart Next Power supply Duplex unit Control panel Go Back Paper tray Jam clearance cover Right side cover Scanner lid ADF tray Disassembly Paper input Flowchart sensor System board shield Wireless card Tray empty ADF flatbed assembly...

  • Page 54: Power Supply Removal

    Lexmark Pro910 Series Power supply removal Previous Pull to remove the power supply. Next Go Back Disassembly Flowchart This is the photo of the power supply. Service Manual...

  • Page 55: Duplex Unit Removal

    Lexmark Pro910 Series Duplex unit removal Previous Push down the latches, and then pull to remove the duplex unit. Next Go Back Disassembly Flowchart This is the photo of the duplex unit. Repair information...

  • Page 56: Control Panel Removal

    Lexmark Pro910 Series Control panel removal. Previous Remove the two screws (A). Next Go Back Disassembly Flowchart Pull the control panel from the midframe cover. Disconnect the two cables (B) to detach the control panel. This is the photo of the control panel...

  • Page 57: Paper Tray Removal

    Lexmark Pro910 Series Paper tray removal Previous Pull to remove the paper tray. Next Go Back Disassembly Flowchart This is the photo of the paper tray. Repair information...

  • Page 58: Paper Stop Removal

    Lexmark Pro910 Series Paper stop removal Previous Remove the paper tray. See “Paper tray removal” on page 4-7. Extend the paper stop. Flex downward the middle of the paper stop, and then pull it away from the printer. Next Go Back...

  • Page 59: Adf Tray Removal

    Lexmark Pro910 Series ADF tray removal Previous Flex the sides outward, and then remove the ADF tray. Next Go Back Disassembly Flowchart This is the photo of the ADF tray. Repair information...

  • Page 60: Adf Cover Removal

    Lexmark Pro910 Series ADF cover removal Previous Remove the ADF tray. See “ADF tray removal” on page 4-9. Press the button (A) to open the ADF cover. Flex the hinges inward, and then remove the ADF cover. Next Go Back...

  • Page 61: Adf Idler 1 Removal

    Lexmark Pro910 Series ADF idler 1 removal Previous Remove the following: ADF tray. See “ADF tray removal” on page 4-9. ADF cover. See “ADF cover removal” on page 4-10. Flex one of the ridges, and then remove the ADF idler 1.

  • Page 62: Adf Idler 2 Removal

    Lexmark Pro910 Series This is the photo of the ADF idler 1. Previous Next Go Back Disassembly Flowchart ADF idler 2 removal Remove the following: ADF tray. See “ADF tray removal” on page 4-9. ADF cover. See “ADF cover removal” on page 4-10.
  • Page 63 Lexmark Pro910 Series Installation note: Previous Pay attention to the position of the spring. Next Go Back Disassembly Flowchart This is the photo of the ADF idler 2. 4-13 Repair information...

  • Page 64: Paper Input Sensor Removal

    Lexmark Pro910 Series Paper input sensor removal Previous Remove the paper tray. See “Paper tray removal” on page 4-7. Position the printer on its rear. Disconnect the cable (A), and remove the screw (B) to detach the paper input sensor.

  • Page 65: Tray Empty Sensor Removal

    Lexmark Pro910 Series Tray empty sensor removal Previous Remove the paper tray. See “Paper tray removal” on page 4-7. Position the printer on its rear. Disconnect the cable (A), and remove the screw (B) to detach the tray empty sensor.

  • Page 66: Paper Pick Rollers Removal

    Lexmark Pro910 Series Paper pick rollers removal Previous Remove the paper tray. See “Paper tray removal” on page 4-7. Push the latch to remove the paper pick roller. Repeat this for the other side. Warning: Do not touch the rubber tires with bare hands.

  • Page 67: Jam Clearance Cover Removal

    Lexmark Pro910 Series Jam clearance cover removal Previous Squeeze the latch, and then remove the jam clearance cover. Next Go Back Disassembly Flowchart This is the photo of the jam clearance cover. 4-17 Repair information...

  • Page 68: Tank Contact Card Removal

    Lexmark Pro910 Series Tank contact card removal Previous Warning: Do not touch the metal contacts on the card. Note: Use a #1 Phillips screwdriver for this procedure. Remove the jam clearance cover. See “Jam clearance cover removal” on page 4-17.

  • Page 69: Wick Removal

    Lexmark Pro910 Series This is the photo of the tank contact card. Previous Next Go Back Disassembly Flowchart Wick removal Remove the jam clearance cover. See “Jam clearance cover removal” on page 4-17. Move the printhead carrier to the middle.
  • Page 70 Lexmark Pro910 Series Installation note: Previous Slide the wick in the housing. Make sure that it is positioned under the tabs (A). Next Go Back Disassembly Flowchart This is the photo of the wick. 4-20 Service Manual...

  • Page 71: Encoder Strip With Spring Removal

    Lexmark Pro910 Series Encoder strip with spring removal Previous Remove the jam clearance cover. See “Jam clearance cover removal” on page 4-17. Disconnect the spring (A) from the left side of the print engine, and disconnect the left end of the encoder strip from the hook (B).
  • Page 72 Lexmark Pro910 Series Installation notes: Previous • The arrows at each end of the encoder strip must point up. • The encoder strip must be thread through the sensor (E) behind the printhead. Next Go Back Disassembly Flowchart This is the photo of the encoder strip with spring.

  • Page 73: Left Side Cover Removal

    Lexmark Pro910 Series Left side cover removal Previous Warning: Be careful not to mar the printer surface. Remove the two screws (A). Next Go Back Disassembly Flowchart Release the snaps to remove the left side cover. 4-23 Repair information...
  • Page 74 Lexmark Pro910 Series This is the photo of the left side cover. Previous Next Go Back Disassembly Flowchart 4-24 Service Manual...

  • Page 75: Right Side Cover Removal

    Lexmark Pro910 Series Right side cover removal Previous Warning: Be careful not to mar the printer surface. Remove the two screws (A). Next Go Back Disassembly Flowchart Release the snaps to remove the right side cover. 4-25 Repair information...

  • Page 76: Wireless Card Removal

    Lexmark Pro910 Series This is the photo of the right side cover. Previous Next Go Back Disassembly Flowchart Wireless card removal Remove the right side cover. See “Right side cover removal” on page 4-25. Remove the screw (A) securing the plastic holder.
  • Page 77 Lexmark Pro910 Series Warning: Make sure that the female connectors of the wireless card line up with the pins on the system Previous board. Failure to do so will cause the printer to malfunction. Next Go Back Disassembly Flowchart This is the photo of the wireless card.

  • Page 78: System Board Shield Removal

    Lexmark Pro910 Series System board shield removal Previous Note: This is not a FRU. Remove the left side cover. See “Left side cover removal” on page 4-23. Press the tab (A), and pull to detach the scanner unit ground wire from the system board shield.
  • Page 79 Lexmark Pro910 Series This is the photo of the system board shield. Previous Next Go Back Disassembly Flowchart Installation notes: The scanner ground wire must be thread through the toroid (D). 4-29 Repair information...

  • Page 80: Scanner Unit Removal

    Lexmark Pro910 Series Scanner unit removal Previous Remove the following: Right side cover. See “Right side cover removal” on page 4-25. System board shield. See “System board shield removal” on page 4-28 Disconnect the four cables (A). Next Go Back...
  • Page 81 Lexmark Pro910 Series Remove the screw (C) from the rear cover. Previous Next Go Back Disassembly Flowchart Flex out the two latches, and position the scanner unit vertically. Unroute the cables through the midframe cover slots. Note: Pay attention to the cable routing for reinstallation.
  • Page 82 Lexmark Pro910 Series Flex the left side of the printer outward to release the pivot post. Previous Next Go Back Disassembly Flowchart Lift to remove the scanner unit. 4-32 Service Manual...

  • Page 83: Adf Flatbed Assembly And Scanner Lid Removal

    Lexmark Pro910 Series This is the photo of the scanner unit. Previous Next Go Back Disassembly Flowchart ADF flatbed assembly and Scanner lid removal Remove the following: Right side cover. See “Right side cover removal” on page 4-25. System board shield. See “System board shield removal”...
  • Page 84 Lexmark Pro910 Series • Pry the left scanner hinge latch using a flat-head screwdriver. Previous Next Go Back Disassembly Flowchart This is the photo of the scanner lid. 4-34 Service Manual...

  • Page 85: System Board Removal

    Lexmark Pro910 Series This is the photo of the ADF flatbed assembly Previous Next Go Back Disassembly Flowchart System board removal CAUTION: POTENTIAL INJURY This device contains a lithium battery. There is a danger of explosion if a lithium battery is incorrectly replaced.
  • Page 86 Lexmark Pro910 Series Release the system board from the metal tabs (B) and the tank access sensor flag (C). Previous Next Go Back Disassembly Flowchart Installation notes: • Pay attention to the following the cable assignments: Connector Description Cable color/Cable label...
  • Page 87 Lexmark Pro910 Series • The cable (D) must be folded and taped over the Ethernet port. Previous Next Go Back Disassembly Flowchart This is the photo of the system board. 4-37 Repair information...

  • Page 88: Midframe Cover And Control Panel Removal

    Lexmark Pro910 Series Midframe cover and control panel removal Previous Remove the following: Jam clearance cover. See “Jam clearance cover removal” on page 4-17 Left side cover. See “Left side cover removal” on page 4-23. Right side cover. See “Right side cover removal” on page 4-25 Next System board shield.
  • Page 89 Lexmark Pro910 Series Remove the six screws (C). Previous Next Go Back Disassembly Flowchart Unroute the two cables (D) through the restraints under the midframe cover. Note: Pay attention to the cable routing for reinstallation. Warning: Make sure that the toroid is securely taped to the midframe cover. Failure to do so might cause it to block the paper path.
  • Page 90 Lexmark Pro910 Series Remove the two screws (E) to detach the control panel from the midframe cover. Previous Next Go Back Disassembly Flowchart This is the photo of the midframe cover. This is the photo of the control panel. 4-40...

  • Page 91: Usb Port/Memory Card Slot Removal

    Lexmark Pro910 Series USB port/Memory card slot removal Previous Remove the following: Left side cover. See“Left side cover removal” on page 4-23. Right side cover. See “Right side cover removal” on page 4-25. System board shield. See “System board shield removal” on page 4-28.

  • Page 92: Fax Card Removal

    Lexmark Pro910 Series Fax card removal Previous Remove the following: Left side cover. See“Left side cover removal” on page 4-23. Right side cover. See “Right side cover removal” on page 4-25. System board shield. See “System board shield removal” on page 4-28.
  • Page 93 Lexmark Pro910 Series Disconnect the cable (D) to detach the fax card. Previous Next Go Back Disassembly Flowchart This is the photo of the fax card. 4-43 Repair information...

  • Page 94: Front Cover Removal

    Lexmark Pro910 Series Front cover removal Previous Remove the following: Left side cover. See“Left side cover removal” on page 4-23. Right side cover. See “Right side cover removal” on page 4-25. System board shield. See “System board shield removal” on page 4-28.

  • Page 95: Paper Exit Sensor Removal

    Lexmark Pro910 Series Paper exit sensor removal Previous Remove the following: Left side cover. See“Left side cover removal” on page 4-23. Right side cover. See “Right side cover removal” on page 4-25. System board shield. See “System board shield removal” on page 4-28.

  • Page 96: Speaker Removal

    Lexmark Pro910 Series This is the photo of the paper exit sensor. Previous Next Go Back Disassembly Flowchart Speaker removal Remove the following: Left side cover. See“Left side cover removal” on page 4-23. Right side cover. See “Right side cover removal” on page 4-25.
  • Page 97 Lexmark Pro910 Series Disconnect the cable (B). Previous Next Go Back Disassembly Flowchart Remove the two screws (C) to detach the speaker. 4-47 Repair information...

  • Page 98: Star Wheel Assembly Removal

    Lexmark Pro910 Series This is the photo of the speaker. Previous Next Go Back Disassembly Flowchart Star wheel assembly removal Remove the following: Left side cover. See“Left side cover removal” on page 4-23. Right side cover. See “Right side cover removal” on page 4-25.
  • Page 99 Lexmark Pro910 Series This is the photo of the star wheel assembly. Previous Next Go Back This is the photo of the star wheel left ground contact. Disassembly Flowchart This is the photo of the star wheel right ground contact.

  • Page 100: Print Engine Removal

    Lexmark Pro910 Series Print engine removal Previous Remove the following: Paper tray. See “Paper tray removal” on page 4-7. Power supply. See “Power supply removal” on page 4-4. Next Duplex unit. See “Duplex unit removal” on page 4-5. Paper stop. See “Paper stop removal”...

  • Page 101: Locations And Connectors

    Lexmark Pro910 Series 5. Locations and connectors Previous Printer views Next Go Back Use the ADF tray Load original documents into the ADF for scanning, copying, or faxing. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
  • Page 102 Lexmark Pro910 Series Previous Next < Go Back Use the Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. Ink cartridge access area Install, replace, or remove ink cartridges. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.

  • Page 103: System Board

    Lexmark Pro910 Series System board Previous Next Go Back Locations and connectors...

  • Page 104: System Board Connectors

    Lexmark Pro910 Series System board connectors Previous Connector Description Cable color/Cable label Value Carrier motor Red, black 30 V Pick motor Red, green 30 V Next Paper feed motor Red, yellow 30 V Power supply Blue, black 30 V Go Back...

  • Page 105: Preventive Maintenance

    Lexmark Pro910 Series 6. Preventive maintenance Previous This chapter describes procedures for printer preventive maintenance. Follow these recommendations to help prevent problems and maintain optimum performance. Next Lubrication specifications Go Back Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use grease to lubricate the following: •...

  • Page 106: Cleaning The Printer

    Lexmark Pro910 Series Previous Cleaning the printer Cleaning the printhead Printing a cleaning page Next If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to Go Back allow your device to perform automatic maintenance cycles.

  • Page 107: Cleaning The Exterior Of The Printer

    Lexmark Pro910 Series Cleaning the exterior of the printer Previous CAUTION: SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

  • Page 108: Cleaning The Touch Screen

    Lexmark Pro910 Series Cleaning the touch screen Previous CAUTION: SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

  • Page 109: Parts Catalog

    Lexmark Pro910 Series 7. Parts catalog Previous How to use this parts catalog Next The following legend is used in the parts catalog: Go Back Asm- Units/ Units/ Part number Description index mach • Asm-index: Identifies the assembly and the item in the diagram. For example, 2-1 indicates assembly 2 and item number 1.

  • Page 110: Assembly 1:Scanner Assembly

    Lexmark Pro910 Series Assembly 1: Scanner assembly Previous Next Go Back Service Manual...
  • Page 111 ADF idler 1 DOP0226 ADF tray Go Back DOP0230 Scanner lid DOP0233 Scanner unit DOP0218 Jam clearance cover DOP0187 Midframe cover DOP0190 Control panel *Part numbers are for internal use only. The FRUs cannot be ordered from Lexmark. Parts catalog...

  • Page 112: Assembly 2:Print Engine And Electronics

    Lexmark Pro910 Series Assembly 2: Print engine and electronics Previous Next Go Back Service Manual...

  • Page 113: Index

    • Paper pick rollers • Star wheel assembly DOP0169 Left side cover DOP0165 Tank contact card 40X8013 Wick DOP0161 Encoder strip with spring DOP0086 Power supply *Part numbers are for internal use only. The FRUs cannot be ordered from Lexmark. Parts catalog...
  • Page 114 Lexmark Pro910 Series Previous Next Go Back Service Manual...
  • Page 115 Lexmark Pro910 Series Index Previous scanner Next acronyms theory of operation tools required conventions Go Back warning messages, printhead error messages ink cartridge print engine printer error table general information acronyms maintenance approach specifications tools required locations and connectors printer, views...
  • Page 116 Lexmark Pro910 Series Service Manual...

  • Page 117: Part Number Index

    Lexmark Pro910 Series Part number index Previous Description Page 40X8013 Wick - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5...
  • Page 118 Lexmark Pro910 Series Previous Next Go Back Service Manual...

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