ICP DAS USA ZT-2017 User Manual page 134

8
Troubleshooting
(1) Technical Support.
If you have any difficulties using your ZT-2000 series I/O device, please
send a description of the problem to
Include the following items in your email:
A description or diagram of the current DIP switch positions.

A copy of the configuration file for the ZT-2000 coordinator. This file can be

obtained using the procedure outlined below and should be attached to your
email.
a.
Set the DIP switch of the ZT-255x device to the [ZBSET] position then
reboot the device. Launch the ZT Configuration Utility and select [Save Log]
icon to save the configuration of the ZT-255x as a file.
b.
After clicking the [Save Log] icon, enter the "File Name" and the "File Path"
in the Windows "Save" dialog box. Once the configuration has been
successfully saved, the following message will be displayed.
ICP DAS, ZT-2017 and ZT-2017C AI Series User Manual, Version 1.0.1
Copyright © 2012 by ICP DAS Co., Ltd. All Rights Reserved.
service@icpdas.com
Page 134