Oracle X9-2 Owner's Manual page 25

Oracle Database Appliance X9-2S/X9-2L
Report the serial number located on the front panel of
the system, the top of the system, or on the Customer
Information Sheet that is shipped with the system.
You only need to extend the server node a couple of
inches on its slide rails to see the serial label on the top
of the system. You do not need to release any cables, or
slide it to the extended maintenance position.
Oracle Database Appliance X9-2-HA
Report the Top Level Identifier (TLI). To see the TLI, look
on the Customer Information Sheet or look at the top of
a server node or storage shelf on the left-hand side
towards the front.
The TLI part number and TLI serial number are the
same for the factory-bundled server nodes of an
appliance. The following figure shows an example Top
Level Identifier label:
If the appliance is in a rack where you cannot see the
TLI, do one of the following:
• Look on another component (server node or
storage shelf) of the appliance. All factory-bundled
server nodes of Oracle Database Appliance have
the same TLI numbers.
• Slide a server node partway out on its rails, just far
enough to see the TLI. See the Oracle Database
Appliance X9-2 Service Manual for details.
You only need to extend the server node a couple of
inches on its slide rails to see the TLI. You do not
need to release any cables, or slide it to the
extended maintenance position.
Chapter 2
Technical Support
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