Operating Problems-Pushbutton Models - UBI ScanPlus 1800 Reference Manual

error beeps from keyboard or
no manual keyboard
response (keyboard wedge
interface)
ScanPlus reads the same bar
code more than once,
transmits same data
ScanPlus transmits different
data for the same bar code
Operating problems—pushbutton models
symptoms
ScanPlus does not operate
pushbutton does not operate
no red aiming beam (standard
pushbutton models)
ScanPlus does not flash with
flashing mode activated
SP/XX/RM/10/E/960401
disconnect ScanPlus from CMM:
if problem disappears, the
problem is with the ScanPlus
if problem remains . . .
insufficient time-out between identical
consecutive codes
ScanPlus interprets part of the
label as a different code (different
symbology)
ScanPlus interprets part of the
label as a separate code (smaller
code inside the label)
insufficient number of data
validation reads (code damaged
or poorly printed)
possible causes
pushbutton not pressed
pushbutton not activated (default
configuration)
pushbutton activation problem
aiming beam not activated
pushbutton activated
Troubleshooting
check ScanPlus model and
configuration
check all product components
(ScanPlus model, cables, CMM,
power supply as applicable),
installation and configuration
increase time-out between identical
consecutive codes ( Data decoding
security parameters )
scan Disable All Symbologies and
only activate the symbologies you
need ( Symbologies—Activation )
use the Compose 1 or 2 Fixed
Lengths or Compose Minimum
Length parameters if available
( Symbologies - Barcode length and
data security and Barcode Length
section for your symbology)
increase number of consecutive same
reads before transmission ( Data
decoding security parameters )
Ð
action ( refer to )
press the pushbutton!
activate the pushbutton for your
ScanPlus model ( Pushbutton
models—Activation )
perform the global reset procedure
provided at the beginning of this
section ( Troubleshooting - Before you
contact your UBI representative . . . )
activate the aiming beam ( Pushbutton
models—Activation )
no action (flashing deactivated when
pushbutton activated)
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