Operating Problems-All Models - UBI ScanPlus 1800 Reference Manual

Troubleshooting
Operating problems—all models
symptoms
no beeps or green indicator
LED during reading,
no transmission
188
possible causes
installation problem
configuration problem
symbology not selected
symbology not supported by your
ScanPlus model
good read beep / LED deactivated activate if required ( Beeps / green
barcode length incompatible with
ScanPlus configuration
(minimum/fixed length parameter
settings)
ScanPlus configured for check
digit and no check digit present in
code
you have read a pushbutton
activation code with a non-
pushbutton ScanPlus model
Ð
refer to )
action (
check ScanPlus power supply,
connections ( Connection diagram for
your interface), product components
check you have the correct
product components (ScanPlus
model, cables, CMM, external
power supply as applicable)
check you have the correct
number of flashes for your
interface at power-up ( Interfaces )
reselect correct interface number
for your system if necessary
( Predefined interface numbers
section for your interface,
Compose interface number )
if you have just configured the
ScanPlus, make sure you have
finished correctly—the ScanPlus
may be waiting for an End
Selection for example
activate the required symbology
( Symbologies—Activation )
see the user's leaflet (if available) for
your ScanPlus model, read the
appropriate test code ( Test codes )
indicator LED )
check bar code
change barcode length setting for
your symbology ( Symbologies )
check bar code
change check digit configuration
for your symbology if applicable
( Symbologies )
perform the global reset procedure
provided at the beginning of this
section ( Troubleshooting - Before you
contact your UBI representative . . . )
SP/XX/RM/10/E/960401