Hotline; User's Inspection; Warranty - KLS Martin group marLED E3 Service Manual

2.2

Hotline

•
Should you have any questions on how to handle the product or use it for clinical applications, please
do not hesitate to contact the Product Management:
Tel: +49 7461 706-345
Fax: +49 7461 706-190
• Should you have any technical questions or questions concerning maintenance contracts or training
courses, please contact our Martin Service Center:
Tel: +49 7461 706-343
Fax: +49 7461 706-408
E-mail: service@klsmartin.com
•
To answer your technical questions as efficiently as possible, our service technicians require the serial
number of the product. Therefore, please have this number at hand when contacting our hotline. It is
part of the information provided on the rating plate; see section 13.4 "Rating Plate and Serial
Number", page 164.
2.3

User's Inspection

•
Immediately upon receipt, the goods must be checked for completeness and potential damage in
transit.
•
Notice of any such damage must be given immediately.
2.4

Warranty

Our Standard Terms and Conditions of Sale effective at the time shall apply. Agreements diverging from
these Standard Terms and Conditions do not restrict the legal rights of the buyer.
Any warranty exceeding the above provisions shall require a contractual form and shall exclude
component-related vandalism, software updates and consumables.
Maintenance information
The product may only be repaired by Gebrüder Martin or a qualified person or firm expressly authorized by
Gebrüder Martin to perform such work.
If the repair is carried out by a person or firm specially authorized by Gebrüder Martin, the operator of the
product is required to obtain from the repairer a certificate with details about the nature and scope of the
repair work done. This certificate must show the date of the repair and the details of the person or firm
carrying out the work and must be signed.
In all cases where a party other than the product manufacturer performed the work, repaired products
must be additionally marked with the repairer's ID label.
Improper interventions or alterations performed by third parties during the period of limitation shall void
any and all warranty claims. Performing unauthorized actions on the product is strictly prohibited at any
time. Non-compliance will void any liability claim against Gebrüder Martin.
12
Operating Lights marLED® E3, E9, E9i, E15, battery and
marLED® E3 on ceiling tube Ø 110 mm
Service Manual
Revision 2