HID DTC1000M User Manual page 94

© 2012 HID Global Corporation
Troubleshooting with the Error Message Table
Error Message
# 99
Ribbon Error
# 100
Ribbon RFID Error
# 102
# 103
# 104
#3
Headlift Error
# 106
Job Data Error
DTC1000/DTC1000M/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.5)
Cause
The Print Ribbon has either
broken or jammed.
There is no Ribbon or the
Ribbon tag information is
corrupted or incorrect.
This is a problem with the
Printhead Lift.
The print data sent to the
Printer is corrupt or has been
interrupted.
All rights reserved
Solution
If jammed, clear the jam.
If broken, repair by taping the
Ribbon back on to the take- up
core.
Press the Pause button to
continue or the ON/OFF
button to cancel.
Verify the Printer Driver
settings for correct Ribbon.
Try a new Ribbon and
continue.
Press the ON/OFF button to
cancel.
Reset the Printer and try
again.
If this problem persists, call for
technical assistance.
Check the interface cable.
Select the ON/OFF button to
cancel this print job and then
resend the job.
94