Component Replacement Procedures; Serial Number - HP Pavilion HDX Maintenance And Service Manual

Before disassembling the computer, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the RTC battery (see
5.
Wait approximately 5 minutes.
6.
Replace the RTC battery and reassemble the computer.
7.
Connect AC power to the computer. Do not reinsert any batteries at this time.
8.
Turn on the computer.
9.
All passwords and all CMOS settings have been cleared.

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 154 screws, in 18 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.

Serial number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial
number is located on the bottom of the computer.
Battery on page 36).
RTC battery on page 74).
Component replacement procedures 35