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HP Pavilion HDX Entertainment Series Maintenance And Service Manual

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HP Pavilion HDX Entertainment Series Notebook
PC

Maintenance and Service Guide

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  Summary of Contents for HP Pavilion HDX Entertainment Series

  • Page 1: Maintenance And Service Guide

    HP Pavilion HDX Entertainment Series Notebook Maintenance and Service Guide Downloaded from www.Manualslib.com manuals search engine...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ........................6 Display and top components ..................6 Top-left buttons and lights ................... 7 Top-right buttons, lights, and fingerprint reader ............. 8 TouchPad ......................... 9 Keys ............................. 10 Front components ........................
  • Page 5 Display assembly internal components ............... 37 Hard drive ......................42 WLAN module ......................44 TV tuner module ...................... 46 Memory module ...................... 47 Optical drive ......................49 Keyboard ....................... 50 Hinge cover ......................52 Rear cover ......................53 Top cover ....................... 55 Fingerprint reader board ..................
  • Page 6 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ........ 89 HD-DVD combo drive ......................90 System DMA specifications ...................... 91 System interrupt specifications ....................92 System I/O address specifications .................... 93 System memory map specifications ..................94 7 Screw listing Phillips PM2.5×5.0 screw .......................
  • Page 7 Requirements for specific countries or regions ................123 11 Recycling Battery ..........................125 Display ..........................125 Index ..........................131 viii Downloaded from www.Manualslib.com manuals search engine...
  • Page 8: Product Description

    Product description Category Description Product Name HP Pavilion HDX Entertainment Series Notebook PC Processors Intel® Core™ 2 Extreme processors (800-MHz front side bus [FSB], 44-W): X9000 2.8-GHz, 6-MB L2 cache processor ● X7900 2.8-GHz, 4-MB L2 cache processor ● X7800 2.6-GHz, 4-MB L2 cache processor ●...
  • Page 9 Category Description 2048-MB total system memory (1024 MB × 2) ● ● 1024-MB total system memory (512 MB × 2) Hard drives Supports all Serial ATA (SATA) 9.5-mm, 2.5-inch hard drives RAID software support not required for second hard drive Dual hard drive configurations: 640-GB, 5400-rpm (320 GB ×...
  • Page 10 Video ports: VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution @ 75 Hz, hot plug/unplug, and auto-detect for correct output to wide-aspect video (disabled when connected to the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock) High-definition multimedia interface (HDMI) V.1.2 supporting 1080p with High-bandwidth...
  • Page 11 Category Description Consumer infrared eSATA IEEE 1394a RJ-45 (Ethernet, includes link and activity lights) S-Video-out (including composite video support) via docking only USB (4) Remote control The remote control is docked into the keyboard deck. The remote control can be ejected by pressing the remote control eject button.
  • Page 12 ● Zoom (in the United States)/B (in Europe, the Middle East, and Africa) Docking Expansion port 3 supports the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock (does not support power via dock) Keyboard/pointing devices 14.39-inch full-size keyboard with separate numeric keypad...
  • Page 13: External Component Identification

    Record sound. NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones. HP Webcam light On: The integrated camera is in use. HP Webcam Records video and captures still photographs. HP Webcam rotator Tilts the camera vertically.
  • Page 14: Top-Left Buttons And Lights

    Top-left buttons and lights Item Component Description Power button* When the computer is off, press the button to turn on the ● computer. ● When the computer is on, press the button to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 15: Top-Right Buttons, Lights, And Fingerprint Reader

    Item Component Description TV play button Opens the TV module within the QuickPlay program. Previous/rewind button Plays the previous track or chapter when the button is ● pressed once. Rewinds media when the button is pressed ● simultaneously with the key.
  • Page 16: Touchpad

    Item Component Function Volume mute light Blue: Computer sound is turned on. ● ● Amber: Computer sound is turned off. Volume down light Blinking: The volume scroll zone is being used to decrease speaker volume. Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume.
  • Page 17: Keys

    Item Component Function TouchPad light ● Blue: TouchPad is enabled. Amber: TouchPad is disabled. ● TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad on/off button Enables/disables the TouchPad.
  • Page 18: Front Components

    Blinking: The hard drive or optical drive is being accessed. Consumer infrared lens Receives a signal from a remote control device, such as the HP Remote Control. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
  • Page 19: Rear Right-Side Components

    Item Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Infrared (IR) emitter jack Connects the computer to your cable or satellite set-top box.
  • Page 20: Right-Side Components

    Right-side components Item Component Function USB ports (2) Connect optional USB devices. Optical drive Reads optical discs, and, on select models, also writes to optical discs. Optical drive light Blinking: The optical drive is being accessed. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being...
  • Page 21: Bottom Components

    Item Component Function Digital Media Slot light On: A digital card is being accessed. Digital Media Slot (select models only) Supports the following optional digital card formats: Memory Stick (MS) ● ● Memory Stick Pro (MSP) MultiMediaCard (MMC) ● ● Secure Digital Input/Output (SD I/O) Secure Digital (SD) Memory Card ●...
  • Page 22 Item Component Function Subwoofer Contains the subwoofer speaker. Battery bay Holds the battery. Memory module compartment Contains the memory module slots. Mini Card compartment (select models only) Holds a WLAN device. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog Downloaded from www.Manualslib.com manuals search engine...
  • Page 24: Computer Major Components

    Computer major components Computer major components Downloaded from www.Manualslib.com manuals search engine...
  • Page 25 Item Description Spare part number Display assemblies (include wireless antenna transceivers and cables, camera module and cable, speakers, and microphones and cables) 20.1-inch, WSXGA, TFT with BrightView 452299-001 20.1-inch, WUXGA, TFT 452300-001 NOTE: Display assembly components on page 22 for more information on display assembly spare part numbers.
  • Page 26 Item Description Spare part number (9e) Memory module compartment cover (10) Power connector LED board (includes cable) 452318-001 (11) Audio connector board (includes cable) 452317-001 (12) Video connector board (includes cable) 452321-001 (13) System board (includes power connector cable, ExpressCard assembly, and replacement thermal material) For use in computer models with ATI graphics 448145-001...
  • Page 27 Item Description Spare part number (24) Base enclosure (includes microphone and speaker extension cables and rubber feet) 448173-001 Rubber Feet Kit (includes 11 computer feet in 4 sizes, and rubber screw covers) 452320-001 (26) WLAN modules Intel 802.11a/b/g/n WLAN modules: For use in Antigua &...
  • Page 28 Item Description Spare part number NTSC/ATSC compliant (analog/digital) 448168-003 (30) Memory modules (PC2-5300, 667-MHz, DDR2) 2048-MB 448151-001 1024-MB 448150-001 512-MB 452312-001 (30) 9-cell, 2.55-Ah, 83-Wh battery 448158-001 (31) Optical drives (include bezel and bracket) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 448157-001 HD-DVD Combo Drive 448156-001...
  • Page 29: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel 452307-001 Camera module (includes camera module brackets) 452304-001 Camera holder (not illustrated) 452305-001 Display Bracket Kit (includes left, top, and right brackets) 452303-001 Display panels 20.1-inch, WSXGA+, TFT, BrightView 452301-001 20.1-inch, WUXGA, TFT 452302-001 Speaker Kit (includes left and right speakers)
  • Page 30: Plastics Kit

    Item Description Spare part number Display Rubber Pad Kit (not illustrated) 454595-001 Display Screw Kit (not illustrated) 452309-001 LCD logo kit (not illustrated) 464166-001 Plastics Kit Item Description Spare part number Plastics Kit 448171-001 WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) ExpressCard slot bezel TV tuner module compartment cover (includes 1 captive screw, secured by a C-clip) Memory module compartment cover (includes 2 captive screws, secured by C-clips)
  • Page 31: Mass Storage Devices

    Mass storage devices Item Description Spare part number Optical drives (include bezel and bracket) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 448157-001 HD-DVD Combo Drive 448156-001 Blu-ray Combo Drive (BD-ROM + DVD/CD Combo) 462585-001 Hard drives (include hard drive bracket) 320-MB, 5400-rpm 459611-001 250-GB, 5400-rpm...
  • Page 32 Description Spare part number IR Blaster cable 463580-001 Adapter, PAL to F-Jack 463581-001 nVidia video board (includes replacement thermal material) 452322-001 Remote controls For use in Europe, the Middle East, and Africa 448165-002 For use in North America 448165-001 Computer case 459570-001 Wired headset 371693-001 and...
  • Page 33: Sequential Part Number Listing

    Description Spare part number Phillips PM2.5×3.0 broad-head screw ● ● Black Phillips PM2.0×5.0 captive screw Silver Phillips PM2.0×5.0 captive screw ● Black Phillips PM2.0×4.0 screw ● Silver Phillips PM2.0×4.0 screw ● Phillips PM2.0×3.0 screw ● ● Slotted SM1.5×9.0 shoulder screw Sequential part number listing Spare part Description...
  • Page 34 Spare part Description number 441086-003 Intel 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea 443783-001 Bluetooth headset 448145-001 System board fro use in computer models with ATI graphics (includes power connector cable, ExpressCard assembly, and replacement thermal material) 448146-001 Intel Core 2 Duo T7300 2.0-GHz processor (includes replacement thermal material)
  • Page 35 Spare part Description number 448160-001 180-W AC adapter 448161-001 Rear cover 448162-001 Processor fan 448163-001 Video board fan 448164-001 Subwoofer (includes rubber isolators) 448165-001 Remote control for use in North America 448165-002 Remote control for use in Europe, the Middle East, and Africa 448166-001 Fingerprint reader board (includes cable) 448167-001...
  • Page 36 Spare part Description number 452304-001 Camera module and camera module bracket 452305-001 Camera holder 452306-001 Display hinge/enclosure (includes display cables) 452307-001 Display bezel (includes logos) 452308-001 Display inverter 452309-001 Display Screw Kit 452310-001 Speaker Kit (includes left and right speakers) 452311-001 Hinge cover 452312-001...
  • Page 37 Spare part Description number 460743-001 TV tuner antenna 462585-000 HD-DVD Drive (includes bezel and bracket) 463580-001 IR Blaster cable 463581-001 Adapter, PAL to F-Jack 464166-001 LCD logo kit (not illustrated) 464591-001 System board for use in computer models with either ATI or nVidia graphics (includes power connector cable, ExpressCard assembly, and replacement thermal material) Chapter 3 Illustrated parts catalog Downloaded from...
  • Page 38: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 39: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 40: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
  • Page 41: Equipment Guidelines

    Avoid contact with pins, leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. ● Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ●...
  • Page 42: Component Replacement Procedures

    Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Component replacement procedures Downloaded from www.Manualslib.com...
  • Page 43: Battery

    Battery Description Spare part number 9-cell, 2.55-Ah, 83-Wh battery 448158-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 44: Display Assembly Internal Components

    Display assembly internal components NOTE: If it has been determined that the display bezel, camera module, display inverter, display panel, or speakers are the components that must be replaced to complete the computer repair, the display assembly does not have to be completely removed from the computer. Replacement of these components can be completed by removing only the display bezel.
  • Page 45 Remove the two Phillips 2.5×5.0 screws (2) that secure the display bezel to the display enclosure. Position the computer with the front toward you. Remove the following screw covers and logo labels: (1) Two rubber screw covers on the display bezel top edge corners (2) Two rubber screw covers on the display bezel top edge (3) Four rubber screw covers on the display bezel left and right sides (4) Speaker logo label on the display bezel lower left edge...
  • Page 46 Remove the ten Phillips PM2.5×5.0 screws that secure the display bezel to the display assembly. Flex the inside edges of the left and right sides (1) and the top and bottom edges (2) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (3).
  • Page 47 Disconnect the camera module cable (3) from the camera module. Remove the camera module. The camera module is available using spare part number 452304-001. If it is necessary to replace the display inverter, remove the display inverter (1) from the display enclosure as far as the two display inverter cables and the backlight cable allow.
  • Page 48 If it is necessary to replace the display panel, remove the eight Phillips PM2.5×5.0 screws that secure the display panel to the display enclosure. Tilt the top edge of the display panel (1) forward until the display panel cable connector is accessible. Squeeze the tabs on the display panel cable connector (2) together and disconnect the cable (3) from the display panel.
  • Page 49: Hard Drive

    Remove the speakers (3). The speakers are available using spare part number 452310-001 Reverse this procedure to install the display bezel, camera module, display inverter, display panel, and speakers. Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 320-GB, 5400-rpm...
  • Page 50 Lift the rear edge of the hard drive bay cover (2), swing it forward, and remove the cover. The hard drive bay cover is included in the Plastics Kit, spare part number 448171-001. Loosen the Phillips PM2.5×12.0 screw (1) that secures each hard drive to the computer. Disconnect the hard drives (2) from the system board by sliding the hard drives away from the hard drive connectors.
  • Page 51: Wlan Module

    Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, 441086-001 ●...
  • Page 52 Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 53: Tv Tuner Module

    Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the WLAN module slot. Reverse this procedure to install a WLAN module. TV tuner module Description Spare part number...
  • Page 54: Memory Module

    Lift the left side of the TV tuner module compartment cover (2), swing the cover up and to the right, and remove the cover. The TV tuner module compartment cover is included in the Plastics Kit, spare part number 448171-001. Disconnect the TV tuner cable (1) from the TV tuner module.
  • Page 55 Description Spare part number 1024-MB (667-MHz, PC2-5300, 1-DIMM) 448150-001 512-MB (667-MHz, PC2-5300, 1-DIMM) 452312-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 56: Optical Drive

    Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install a memory module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket.
  • Page 57: Keyboard

    Remove the optical drive (3). If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
  • Page 58 Description For use in: Spare part number For use in: Spare part number French Canada 448159-121 Taiwan 448159-AB1 Germany 448159-041 Thailand 448159-281 The Netherlands and Europe 448159-B31 Turkey 448159-141 Italy 448159-061 The United Kingdom 448159-031 Latin America 448159-161 The United States 448159-001 Saudi Arabia 448159-171...
  • Page 59: Hinge Cover

    Slide the keyboard (2) forward until the tabs on the rear edge of the keyboard disengage from the slots in the top cover. Rotate the rear edge of the keyboard (3) forward until it rests upside down on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2).
  • Page 60: Rear Cover

    Before removing the hinge cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 61 Remove the battery (see Battery on page 36). Remove the hinge cover (see Hinge cover on page 52). Remove the rear cover: Position the computer with the front toward you. Remove the seven Phillips PM2.5×8.0 screws (1) that secure the rear cover to the computer. Remove the Mylar screw cover (2) in the optical drive bay.
  • Page 62: Top Cover

    Remove the rear cover. Reverse this procedure to install the rear cover. Top cover Description Spare part number Top cover (includes TouchPad board cable and TouchPad button cable, and LED boards and cables) 448174-001 Before removing the top cover, follow these steps: Shut down the computer.
  • Page 63 Remove the two Phillips PM2.5×4.0 screws (2) and the ten Phillips PM2.5×8.0 screws (3) that secure the top cover to the computer. Remove the four Phillips PM2.5×5.0 screws (1) and the two Phillips PM2.5×11.0 screws (2) that secure the top cover to the computer. Turn the computer right-side up, with the front toward you.
  • Page 64: Fingerprint Reader Board

    Disconnect the following cables: (1) Fingerprint reader board cable (2) LED board cable (3) TouchPad board cable (4) TouchPad on/off board cable Remove the two Phillips PM2.5×5.0 screws (1) that secure the top cover to the computer. Lift the rear edge of the top cover (2) until the top cover disengages from the computer. Remove the top cover.
  • Page 65: Touchpad On/Off Board

    Before removing the fingerprint reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 66 Before removing the TouchPad on/off board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 67: Display Assembly

    Display assembly Description Spare part number 20.1-inch, WSXGA BrightView display assembly (includes camera module and cable, microphones, 452299-001 speakers, and WLAN antennae) 20.1-inch, WUXGA BrightView display assembly (includes camera module and cable, microphones, 452300-001 speakers, and WLAN antennae) Before removing the display assembly, follow these steps: Shut down the computer.
  • Page 68 Remove the six Phillips PM3.0×8.0 screws that secure the display assembly to the computer. Turn the computer display-side up, with the front toward you. Open the computer to an upright position. Disconnect the following cable connectors: (1) Display panel cable (2) Camera module cable (3) Speaker cable (4) Microphone cable...
  • Page 69: Audio/Infrared Board

    Remove the six Phillips PM3.0×8.0 screws (1) that secure the display assembly to the computer. Remove the display assembly (2). NOTE: If it is necessary to replace any of the display assembly internal components, see Display assembly internal components on page 37 for display bezel removal information.
  • Page 70: Bluetooth Module

    Remove the audio/infrared board: Disconnect the audio/infrared board cable (1) from the system board. Remove the two Phillips PM2.5×5.0 screws (2) that secure the audio/infrared board to the computer. Remove the audio/infrared board (3) from the base enclosure. Reverse this procedure to install the audio/infrared board. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
  • Page 71: Front Usb Board

    Rear cover (see Rear cover on page Top cover (see Top cover on page Remove the Bluetooth module: Disconnect the Bluetooth module cable (1) from the system board. Remove the two silver Phillips PM2.0×4.0 screws (2) that secure the Bluetooth module to the computer.
  • Page 72: Power Connector Led Board

    Rear cover (see Rear cover on page Top cover (see Top cover on page Remove the front USB board: Disconnect the front USB board cable (1) from the system board. Remove the two Phillips PM2.5×4.0 screws (2) that secure front USB board the to the computer. Remove the front USB board (3).
  • Page 73: Rear Usb Board

    Rear cover (see Rear cover on page Top cover (see Top cover on page Remove the power connector LED board: Disconnect the power connector LED board (1) from the system board. Remove the power connector LED board (2). Reverse this procedure to install the power connector LED board. Rear USB board Description Spare part number...
  • Page 74: Subwoofer

    Remove the rear USB board: Disconnect the rear USB board cable (1) from the system board. Remove the Phillips PM2.5×4.0 screw (2) that secures rear USB board the to the computer. Remove the rear USB board (3). Reverse this procedure to install the rear USB board. Subwoofer Description Spare part number...
  • Page 75: Video Connector Board

    Remove the subwoofer: Disconnect the subwoofer cable (1) from the system board. Remove the three Phillips PM2.5×8.0 screws (2) that secure subwoofer the to the base enclosure. Remove the subwoofer (3). CAUTION: When installing the subwoofer, do not overtighten the screws. Overtightening the subwoofer screws can result in damage to the subwoofer grommets (4), which can cause a decrease in the subwoofer performance.
  • Page 76: Processor Fan

    Rear cover (see Rear cover on page Top cover (see Top cover on page Subwoofer (see Subwoofer on page Remove the video connector board: Disconnect the video connector board cable (1) from the system board. Remove the Phillips PM2.5×4.0 screw (2) that secures the video connector board to the base enclosure.
  • Page 77: System Board

    Remove the battery (see Battery on page 36). Remove the following components: Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Hinge cover (see Hinge cover on page Rear cover (see Rear cover on page Top cover (see Top cover on page...
  • Page 78 Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 79 Disconnect the following cable connectors from the system board: (1) Speaker cable (2) Microphone cable (3) Audio/infrared board cable (4) Subwoofer cable (5) Audio connector board cable Disconnect the following cables from the system board: (1) Bluetooth module cable (2) Front USB board cable (3) Processor fan cable (4) Composite video connector board cable Remove the two SM1.5×9.0 screws (1) on each side of the expansion port 3 connector.
  • Page 80: Audio Connector Board

    Loosen the captive Phillips PM2.5×14.0 screw (3) that secures the video heat sink and system board to the base enclosure. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an angle.
  • Page 81: Rtc Battery

    Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 36). Remove the following components: Hard drive (see Hard drive on page Optical drive (see Optical drive on page...
  • Page 82: Processor Heat Sink

    Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 83 Before removing the processor heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 84: Processor

    Remove the processor heat sink (3). NOTE: Due to the adhesive quality of the thermal material located between the processor heat sink and system board components, it may be necessary to move the processor heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink (1) and the system board (2) each time the processor heat sink is removed.
  • Page 85 Desription Spare part number X7900 2.8-GHz processor, 4-MB L2 cache 453908-001 X7800 2.6-GHz processor, 4-MB L2 cache 455738-001 and 452327-001 Intel Core 2 Duo processors (800-MHz FSB, 35-W): T9500 2.6-GHz processor, 6-MB L2 cache 459609-001 T9300 2.5-Ghz processor, 6-MB L2 cache 459608-001 T8300 2.4-GHz processor, 3-MB L2 cache 459607-001...
  • Page 86: Video Board Heat Sink

    Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor slot when you install the processor. Reverse this procedure to install the processor. Video board heat sink Description Spare part number...
  • Page 87 Remove the video board heat sink: Turn the system board upside down, with the front toward you. Disconnect the video board fan cable (1) from the system board. Loosen the two Phillips PM2.5×9.0 captive screws (2) and the four silver Phillips PM2.0×5.0 captive screws (3) that secure the video board heat sink to the system board.
  • Page 88: Video Board Fan

    Video board fan Description Spare part number Video board fan 448163-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides and rear panel of the computer. The computer uses two electric fans for ventilation. The fans are controlled by a temperature sensor and are designed to turn on automatically when high temperature conditions exist.
  • Page 89: Video Board

    Remove the video board fan (2). Reverse this procedure to install the video board fan. Video board Description Spare part number nVidia video board (includes replacement thermal material) 454311-001 Before removing the video board fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 90 Remove the video board: Remove the two Phillips PM2.5×4.0 screws (1) that secure the video board to the system board. Lift the right side of the video board (2) until it rests at an angle. Remove the video board (3) by pulling it away from the video board slot at an angle. NOTE: Video boards are designed with a notch (4) to prevent incorrect installation into the video board slot.
  • Page 91: Computer Setup

    Computer Setup Starting Computer Setup Computer Setup is a ROM-based information and customization utility that can be used even when the Windows operating system is not working or will not load. NOTE: The fingerprint reader does not work when accessing Computer Setup. The utility reports information about the computer and provides settings for startup, security, and other preferences.
  • Page 92: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Computer Setup. If Computer Setup is not open, begin at step 1. If Computer Setup is open, begin at step 2. To start Computer Setup, turn on or restart the computer, and then press while “F10 = ROM Based Setup”...
  • Page 93: File Menu

    File menu Select To do this System information View and change the system time and date. ● View identification information about the computer. ● View specification information for the processor, memory, and system ROM. ● Restore defaults Replace the configuration settings in Computer Setup with factory settings. (Password and security settings are not changed when you restore the factory settings.) Ignore changes and exit...
  • Page 94: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 47.5 cm 18.70 in Depth 33.9 cm 13.35 in Height 5.9 cm 2.32 in Weight (with optical drive, hard drive, 7.00 kg 15.44 lbs and battery) Second hard drive adds: 0.13 kg 0.28 lbs Camera adds: 0.009 kg 0.02 lbs...
  • Page 95: 20.1-Inch, Wuxga Display Specifications

    20.1-inch, WUXGA display specifications Metric U.S. Dimensions Height 27.40 cm 10.79 in Width 43.55 cm 17.15 in Diagonal 51.10 cm 20.11 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.172 ×...
  • Page 96: Hard Drive Specifications

    Metric U.S. Total power consumption 7.0 W Viewing angle +/-60° horizontal, +40/-50° vertical typical Hard drive specifications 250-GB* 200-GB* 160-GB* 120-GB* 100-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight...
  • Page 97: Hd-Dvd Combo Drive

    Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke <...
  • Page 98: System Dma Specifications

    Reference scanning velocity 1.2 m/s (CD) 3.49 m/s (DVD SL) 3.84 m/s (DVD DL) 6.61 m/s (HD-DVD) Track pitch 1.6µm (CD)/0.74µm (DVD)/0.4µm (HD- DVD) Access time Random Full stroke < 150 MS < 230 ms < 160 ms < 250 ms HD-DVD <...
  • Page 99: System Interrupt Specifications

    Hardware DMA System function DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3...
  • Page 100: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 101: System Memory Map Specifications

    I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...
  • Page 102 Size Memory address System function 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System BIOS...
  • Page 103: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 448172-001, and the Display Screw Kit, spare part number 452309-001. Phillips PM2.5×5.0 screw Color Quantity...
  • Page 104 Where used: 10 screws that secure the display bezel to the display assembly Where used: (1) Two screws that secure the camera module to the display enclosure (2) Eight screws that secure the display panel to the display enclosure Phillips PM2.5×5.0 screw Downloaded from www.Manualslib.com manuals search engine...
  • Page 105 Where used: 4 screws that secure the speakers to the display enclosure Where used: (1) Two screws that secure the WLAN module to the system board (2) One screw that secures the rear cover to the computer (3) Two screws that secure the top cover to the computer Chapter 7 Screw listing Downloaded from www.Manualslib.com...
  • Page 106 Where used: 2 screws that secure the TV tuner module to the system board Where used: (1) Four screws that secure the keyboard to the computer (2) Four screws that secure the top cover to the computer Phillips PM2.5×5.0 screw Downloaded from www.Manualslib.com manuals search engine...
  • Page 107: Black Phillips Pm2.0×5.0 Captive Screw

    Where used: 2 screws that secure the top cover to the computer Where used: (1) Two screws that secure the audio/infrared board to the base enclosure (2) One screw that secures the rear USB board to the base enclosure (3) Two screws that secure the front USB board to the base enclosure (4) One screw that secures the video connector board to the base enclosure Black Phillips PM2.0×5.0 captive screw 100 Chapter 7 Screw listing...
  • Page 108: Phillips Pm2.5×12.0 Captive Screw

    Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 4.5 mm Where used: (1) Six captive screws (secured by C-clips) that secure the hard drive bay cover to the computer (2) One captive screw (secured by a C-clip) that secure the WLAN module compartment cover to the computer (3) Two captive screws (secured by C-clips) that secure the memory module compartment cover to the computer...
  • Page 109: Phillips Pm3.0×4.0 Screw

    Where used: 2 captive screws (secured by C-clips) that secure the hard drives to the computer Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 8 screws that secure the hard drive brackets to the two hard drives 102 Chapter 7 Screw listing Downloaded from www.Manualslib.com...
  • Page 110: Phillips Pm2.5×8.0 Screw

    Phillips PM2.5×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.5 mm 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) Three screws that secure the keyboard to the computer (3) Seven screws that secure the rear cover to the computer Phillips PM2.5×8.0 screw 103 Downloaded from www.Manualslib.com...
  • Page 111 Where used: 10 screws that secure the top cover to the computer Where used: 3 screws that secure the subwoofer to the base enclosure Where used: 2 screws that secure the processor fan to the base enclosure 104 Chapter 7 Screw listing Downloaded from www.Manualslib.com manuals search engine...
  • Page 112: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Phillips PM3.0×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 3.0 mm 5.0 mm...
  • Page 113 Where used: 4 screws that secure the hinge cover to the computer Where used: 6 screws that secure the display assembly to the computer Where used: 6 screws that secure the display assembly to the computer 106 Chapter 7 Screw listing Downloaded from www.Manualslib.com manuals search engine...
  • Page 114: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: (1) Four screws that secure the system board to the base enclosure (2) Two screws that secure the audio connector board to the base enclosure Phillips PM2.5×4.0 screw 107 Downloaded from www.Manualslib.com...
  • Page 115: Phillips Pm3.0×12.0 Screw

    Where used: 2 screws that secure the video board to the system board Phillips PM3.0×12.0 screw Color Quantity Length Thread Head diameter Black 12.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the rear cover to the computer Phillips 2.5×3.0 broad-head screw 108 Chapter 7 Screw listing Downloaded from...
  • Page 116: Phillips Pm2.5×11.0 Screw

    Color Quantity Length Thread Head diameter Black 3.0 mm 2.5 mm 7.0 mm Where used: 4 screws that secure the rear cover to the computer Phillips PM2.5×11.0 screw Color Quantity Length Thread Head diameter Black 11.0 mm 2.5 mm 5.0 mm Phillips PM2.5×11.0 screw 109 Downloaded from www.Manualslib.com...
  • Page 117: Silver Phillips Pm2.0×4.0 Screw

    Where used: 2 screws that secure the top cover to the computer Silver Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm 4.5 mm Where used: (1) Two screws that secure the fingerprint reader board to the top cover (2) Two screws that secure the TouchPad on/off board to the top cover 110 Chapter 7 Screw listing Downloaded from...
  • Page 118: Slotted Sm1.5×9.0 Shoulder Screw

    Where used: 2 screws that secure the Bluetooth module to the base enclosure Slotted SM1.5×9.0 shoulder screw Color Quantity Length Thread Head diameter Silver 9.0 mm 1.5 mm 1.5 mm Where used: 2 screws that secure the system board to the base enclosure Slotted SM1.5×9.0 shoulder screw 111 Downloaded from www.Manualslib.com...
  • Page 119: Phillips Pm2.5×13.0 Captive Screw

    Phillips PM2.5×13.0 captive screw Color Quantity Length Thread Head diameter Silver 13.0 mm 2.5 mm 5.0 mm Where used: One captive screw (secured inside the video heat sink) that secures the system board and video board heat sink to the base enlcosure Silver Phillips PM2.0×5.0 captive screw 112 Chapter 7 Screw listing Downloaded from...
  • Page 120: Phillips Pm2.5×8.0 Captive Screw

    Color Quantity Length Thread Head diameter Silver 5.0 mm 2.0 mm 4.5 mm Where used: (1) Three captive screws (secured by C-clips) that secure the processor heat sink to the system board (2) Four captive screws (secured by C-clips) that secure the video board heat sink to the system board Phillips PM2.5×8.0 captive screw Color Quantity...
  • Page 121: Black Phillips Pm2.0×4.0 Screw

    Where used: 2 captive screws (secured inside the video board heat sink) that secure the video board heat sink to the system board Black Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 4.5 mm 114 Chapter 7 Screw listing Downloaded from www.Manualslib.com...
  • Page 122: Backup And Recovery

    Backup and Recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Backing up your information regularly to protect your important system files. ●...
  • Page 123: Recovering System Information

    To create a set of recovery discs: Select Start > All Programs > Recovery Manager > Recovery Manager. Recovery Manager opens. Click Advanced Options. NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.
  • Page 124: Backing Up Your Information

    You also can create additional restore points to provide increased protection for your system files and settings. When to create restore points Before you add or extensively modify software or hardware ● Periodically, whenever the system is performing optimally ● NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
  • Page 125: When To Create Restore Points

    Recovering from the recovery discs To restore the system from the recovery discs: Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer. Follow the on-screen instructions. Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f11.
  • Page 126: Recovering From The Recovery Discs

    Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) Signal Audio signal in Audio signal in Ground External monitor 120 Chapter 9 Connector pin assignments Downloaded from www.Manualslib.com manuals search engine...
  • Page 127: Audio-Out (Headphone)

    Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive -...
  • Page 128: Network)

    Universal Serial Bus Signal +5 VDC Data - Data + Ground 122 Chapter 9 Connector pin assignments Downloaded from www.Manualslib.com manuals search engine...
  • Page 129: Universal Serial Bus

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 130: Power Cord Set Requirements

    Country or region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 131 Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 132 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 133 Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
  • Page 134 Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up. Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. 128 Chapter 11 Recycling Downloaded from www.Manualslib.com...
  • Page 135 Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel.
  • Page 136 Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel. Recycle the LCD panel and backlight. 130 Chapter 11 Recycling Downloaded from www.Manualslib.com manuals search engine...
  • Page 137 Index Symbols/Numerics Bluetooth module changing the language in Computer 1394 port 13 removal 63 Setup 84 spare part number 19, 26, chipset, product description 1 closing Computer Setup 85 AC adapter, spare part boot options 86 CMOS clearing 34 number 24, 28 boot order 86 components adapter, PAL to F-Jack...
  • Page 138: Index

    22, 29, removal 52 File menu 86 spare part number 29, 52 fingerprint reader 8 display panel HP Webcam light 6 fingerprint reader board illustrated 22 HP Webcam rotator 6 removal 57 product description 1 HP Webcom 6...
  • Page 139 headphone 11 volume mute 9 optical drive button 9 IR emitter 12 wireless 8 optical drive light 9, 13 microphone 11 network 13 mass storage devices, spare part packing guidelines 33 RF coaxial cable jack 12 numbers 24 password clearing 34 RJ-45 13 media button 7 passwords 86...
  • Page 140 processor rear USB board location 6 product description 1 removal 66 spare part number 22, 29, removal 77 spare part number 18, 29, spare part numbers 19, 27, specifications 29, 77 recovery discs 116 computer 87 processor fan recovery, system 116, 118 display 88 removal 69 remote control...
  • Page 141 light 10 video board fan on/off button 10 removal 81 right button 10 spare part number 19, 28, scroll zone 10 TouchPad 10 video board heat sink TouchPad on/off board removal 79 removal 58 spare part number 19, 28, spare part number 18, 28, video board, spare part transporting guidelines 33 numbers 25...