Network Considerations; Diagnostics; Introduction; Updates - Colortrac SmartLF Ci40 Service Manual

16.3.

NETWORK CONSIDERATIONS

Confirming network
connectivity using ping
and netstat
17.

DIAGNOSTICS

17.1.

INTRODUCTION

The diagnostic flow diagrams detailed below are designed to help technicians identify faults and other
technical problems. They are a guide, they should not be considered exhaustive. Technicians should
expect to adapt these diagnostics to their specific circumstances.
17.2.

UPDATES

Diagnostics are updated regularly. For updates and further diagnostics please refer to the Colortrac
Help Desk and Technical Support Web Site.
Two commands entered at the Command Prompt can be used to check
the status of connectivity between the PC and the Ci scanner. These are
the ping and the netstat -a commands.
To confirm that the PC is connected to the scanner use the ping
command:
ping <scanner IP address> -t
To confirm that the PC has ESTABLISHED a connection with the
scanner's command and data ports use the netstat command:
netstat -a
Ci Scanner Service Manual
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