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Technical Support, Colortrac Ltd. Colortrac Ltd shall not be liable for any damages, errors, issues or events that result from the use of the equipment or this manual. Page 2 of 10...
Scan! Scanner Troubleshooting Guide Contents Dead Scanner, No Display ....................... 4 Image Does Not Look As It Should ..................5 Firmware Install Problems ......................7 Paper Loading Problems ......................8 Error Codes ..........................9 Miscellaneous ......................... 10 References within this Instruction Manual: The Scan! Service Material can be found on: www.colortracsupport.com Requister for your own access.
Scan! Scanner Troubleshooting Guide Dead Scanner, No Display Flow Graph Note: Follow procedures in the Service Manual for the various suggestions. Page 4 of 10...
Scan! Scanner Troubleshooting Guide Image Does Not Look As It Should Image Examples Original Scanned Image 2. When the image between 2 CIS points 1. Bad image quality with washed out or has a step, it is because the scanner incorrect colours is normally down to the needs the auto-stitch process to be run.
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Scan! Scanner Troubleshooting Guide 3. Fine lines down the image can be either dirt or a scratches on the glass or dirt being picked up from the paper tray and dragged through. If the line is contineous through the scan, clean the glass and calibrate the scanner.
Scan! Scanner Troubleshooting Guide Firmware Install Problems Flow Graph Note: Follow procedures in the Service Manual for the various suggestions. Page 7 of 10...
Scan! Scanner Troubleshooting Guide Paper Loading Problems Flow Graph Note: Follow procedures in the Service Manual for the various suggestions. Page 8 of 10...
Scan! Scanner Troubleshooting Guide Miscellaneous Scanner won’t scan. It stages media and the control buttons navigate, but the scanner won’t No calibration figures in scanner. Run the light levels, scan to USB / Network / Printer when the green calibration, Auto-stitch and motor speed processes. button is pressed Clean Glass Scanner will not auto-size.
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